Anexo

SAFETY ADVISORY AND TRANSPORTATION COMMITTEE AGENDA MARCH 23, 2015 - 4:00 P.M. CITY HALL COUNCIL CHAMBERS 15 LOOCKERMAN PLAZA DOVER, DELAWARE PUBLIC COMMENTS ARE WELCOMED ON ANY ITEM AND WILL BE PERMITTED AT APPROPRIATE TIMES. WHEN POSSIBLE, PLEASE NOTIFY THE CITY CLERK (736-7008 OR E-MAIL AT CITYCLERK@DOVER.DE.US) SHOULD YOU WISH TO BE RECOGNIZED. AGENDA ADDITIONS/DELETIONS 1. EVALUATION OF PROPOSALS - AMBULANCE SERVICE CONTRACT (STAFF RECOMMENDS AUTHORIZING THE CITY MANAGER TO ENTER INTO A CONTRACT WITH PRIMECARE MEDICAL TRANSPORT, LLC TO PROVIDE AMBULANCE SERVICES TO THE CITY OF DOVER FOR A THREE (3) YEAR PERIOD WITH THE NEGOTIATED ENDING DATE OF JUNE 30, 2018) 2. BICYCLE AND PEDESTRIAN SUBCOMMITTEE REPORT - ENDORSEMENT OF BICYCLE AND PEDESTRIAN PLANS (STAFF RECOMMENDS ENDORSEMENT OF THE DRAFT PLANS, AS SUBMITTED) 3. SKATEBOARDING SAFETY ISSUES (COMMITTEE ACTION NOT REQUIRED) 4. ADJOURNMENT BY 5:00 P.M. /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\COMMITTEE-AGENDAS\2015\03-23-2015 SA&T.WPD THE AGENDA ITEMS AS LISTED MAY NOT BE CONSIDERED IN SEQUENCE. THIS AGENDA IS SUBJECT TO CHANGE TO INCLUDE THE ADDITION OR THE DELETION OF ITEMS, INCLUDING EXECUTIVE SESSIONS.

ACTION FORM PROCEEDING: Safety Advisory and Transportation Committee DEPARTMENT OF ORIGIN: City Manager’s Office DATE SUBMITTED: 3/18/2015 PREPARED BY: Scott D. Koenig, P.E., City Manager SUBJECT: Evaluation of Proposals - Ambulance Service Contract REFERENCE: N/A RELATED PROJECT: N/A REVIEWED BY: City Manager, Controller EXHIBITS: Copies of the Proposals EXPENDITURE REQUIRED: $230,000.00 (Estimated) AMOUNT BUDGETED: $245,000.00 FUNDING SOURCE (Dept./Page in CIP & Budget): General Fund; Life Safety – 110-1600-531.30-31 – page 267. TIME TIMETABLE: Current contract with PrimeCare expires April 1, 2015 RECOMMENDED ACTION: Authorize the City Manager to enter into a contract with PrimeCare Medical Transport, LLC to provide ambulance services to the City of Dover for a three (3) year period with the negotiated ending date of June 30, 2018. BACKGROUND AND ANALYSIS The City’s current ambulance service contract is expiring on April 1, 2015. The City solicited proposals from the public as a Request for Proposal in accordance with the City’s Purchasing Policy by the City’s Purchasing Agent under RFP #15-00026CM. Three (3) proposals were received. 1) Hart to Heart Transportation, Forest Hill, MD (Estimated Cost to the City - $0/year) 2) Heartline Ambulance Service, LLC, Camden, DE (Estimated Cost to the City - $150,000/year) 3) PrimeCare Medical Transport, LLC, Milford, DE (Estimated Cost to the City - $230,000/year) Although Hart to Heart Transportation and Heartline Ambulance Service, LLC submitted lower cost proposals; neither company demonstrated the operating history requested in the RFP. Staff believes it is in the best interest of the City of Dover and its constituents to continue using the services offered by PrimeCare Medical Transport, LLC to support the needs of our citizens. Ambulance services are a significant component of life safety issues and using an established service provider that has considerable experience in dealing with 911 calls is preferred. PrimeCare Medical Transport, LLC is our current ambulance provider. The proposed contract will cover a three (3) year period. The proposed financial parameters of the contract will remain the same for the contract period. The City Manager intends to request that PrimeCare and the City enter into the new agreement to cover the entire budget year so the new contract would actually end on June 30, 2018.

AMBULANCE SERVICES RFP NUMBER 15-0026CM BID OPENING February U, 2015 2:00 P.M. ) Hart to Heart Transportation Corporate Headquarters 355 Granary Road Forest Hill, MD 21050 TECHNICAL - ORIGINAL

Response to Request for Proposal l 5-0026CM SCOPE OF WORK AMBULANCE SERVICES CITY OF DOVER 1.0 GENERAL: 1.1 Furnish and deliver emergency AMBULANCE SERVICES for the City of Dover. 1.2 Ambulance services are needed to transport residents to area hospitals. 1.3 This bid request will result in a service contract issued by the City. 2.0 QUALIFICATIONS AND EXPERIENCE: 2.1 Bidders must: 2.1.1 Be an established contractor, having conducted business as such for a period of at least five (5) years. • Hart to Heart Transportation has been conducting business in the state of ) Delaware since 2004. 2.1.2 Maintain full licensure in the State of Delaware • See attached State of Delaware Business License. 2.1.3 Guarantee that all persons assigned to provide medical transportation services will have individual state certification. • Hart to Heart Transportation employs only those persons who meet the standards established by the National Registry, the Delaware State Fire Commission, and the Office of Emergency Services. • Human Resource System (HRS) tracks all team members by profile requirements validating all requisite certifications to provide medical transportation are maintained in compliance with the governing regulatory bodies. 2.1.4 Be licensed to provide Basic and/or Advanced Life Support. • See attached State Fire Prevention Commission's approval to operate listed ambulances and Certificate to Operate as an Advanced Life Support lnterfacility Service. 2.1.5 Be Medicare and Medicaid certified. • Hart to Heart Transportation is Medicare and Medicaid certified: NPI #1710944350, Delaware Medicaid #0001022715 1

Response to Request for Proposal I 5-0026CM 2.1.6 Be in full compliance with all laws governing licensing, accreditation and/or regulation of their ambulance service. • Hart to Heart Transportation maintains full compliance with all Federal and State laws governing licensing, accreditation, and regulation of ambulance services. 2.1. 7 Provide a brief description of their business, to include a general scope of work performed and a synopsis of capabilities and experience. • In 2004, Hart to Heart Transportation was licensed as a Non- Emergency Ambulance Service provider in the State of Delaware for interfacility transports. We are the preferred contract vendor for facilities such as Kent General Hospital, Milford Memorial Hospital and Beebe Medical Center. • In 2012, Hart to Heart Transportation was licensed as an Advanced Life Support lnterfacility Transport Service, which allows for the interfacility transport of those patients who require Higher Level of Care treatment. o Hart to Heart currently provides dedicated Advanced Life Support and Critical Care Services throughout the State of Delaware. o Hart to Heart Transportation employees Nationally Registered Delaware Paramedics and Critical Care Transport Nurses with extensive experience in the ER and ICU. o Hart to Heart ALS and CCT team members use the latest in interfacility transport equipment capable of treating those patients requiring monitoring/defibrillation, intravenous infusions, advanced respiratory care with ventilation, and much more. • In Delaware, Hart to Heart currently employs a workforce of 55+ persons. The team members are managed by a multi-state Paramedic who has current licenses in DE, MD and VA and possesses 20+ years of experience in the 911 and EMS healthcare arena with relevant experience managing both 911 and interfacility services under one operation. o Hart to Heart provides dedicated services 24/7 365 days of the year. o Hart to Heart is the largest private ambulance service in the State of Delaware. 2

Response to Request for Proposal 15-0026CM o Hart to Heart possesses the operational, regulatory and clinical leadership to support the City of Dover Ambulance Service Contract. • The professional certification levels of our healthcare providers meet the requisite standards of the National Registered Emergency Medical Technician-Basic/Paramedic (NRB/NRP). For any Basic Life Support (BLS} transport, a certified EMT-Bis required to administer medical care on board and during transit. BLS transports are offered and suitable for patients who require a stretcher and who may require basic medical care during transport such as oxygen, suctioning or monitoring of vital signs. • Companywide, Hart to Heart Transportation employs over 350 professional staff and maintains 100+ units providing approximately 69,000 transports annually. We are licensed to provide EMS, Mobility Transportation and Sedan services in the State of Delaware and Maryland. Hart to Heart operates a state-of-the-art dispatch communications/CAD center 24/7, 365 days of the year, which is staffed full time. • We believe the heart of our success stems from the dedication and commitment of our professional staff and the enjoyment of working as part of the successful Hart to Heart team. We are proud of our professional staff and reputation, including individuals with extensive experience and certifications, many with 20+ years in the ambulance or transportation industry. Most of our professionals are active members of the volunteer fire companies within their respective communities. We believe this volunteering spirit reflects an enjoyment for the work itself and a dedication to providing the quality service for which Hart to Heart is known. 2.1.8 Provide at least three (3) references, including contact person and telephone number, for similar contracts completed within the last three (3) years. • See attached reference form. Hart to Heart believes the interfacility work we do is similar in nature, as we are providing emergency transfers for Advanced Life Support and Critical Care with nurse for high acuity patients requiring cardiac, trauma or various other medical or neurological conditions. These transports demand a sophisticated level of service and highly skilled healthcare clinicians. • See federal review in attached Contractor Performance Assessment Report (CPAR}. 3

Response to Request for Proposal l 5-0026CM 3.0 CONTRACT PERIOD: 3.1 The contract shall be for a period of three (3) years commencing upon final execution of the contract. • No comment required 3.2 The City of Dover reserves the right to extend the contract period for two (2) additional one (1) year terms, if the vendor agrees to hold the prevailing prices. Said renewal(s) shall be agreed by the parties and shall be in writing. • No comment required 4.0 TERMINATION OF CONTRACT: 4.1 The City of Dover reserves the right to cancel this contract at any time for unsatisfactory service or noncompliance of any part of these specifications. • No comment required 5.0 PRICING/PAYMENT: 5.1 All prices quoted shall be guaranteed throughout the contract term, and may not exceed the Medicare fee schedule for reimbursement as is calculated and effective for non-institutional practices. • There is no charge to the City of Dover for services rendered under this RFP for either of the two dedicated units. ) 5.2 Bid must include narrative information describing options of how vendor will provide the necessary information to the City for accurate billing. • Hart to Heart will bill and collect for all services rendered through all primary and secondary insurances/responsible parties based upon the services provided. All Medicare transports will be in full compliance and billed according to the Medicare published and mandated fee schedule relative to services rendered. • Hart to Heart will not bill the City of Dover for any services and will hold the City harmless of any financial responsibility. 5.3 Payments shall be made to the vendor within 30 days after receipt of the invoice. • No invoices will be submitted for services provided. - - - END OF SCOPE OF WORK - - - 4

Response to Request for Proposal 15-0026CM SPECIFICATIONS AMBULANCE SERVICES CITY OF DOVER 6.0 VENDOR RESPONSIBILITIES: 6.1 Provide one (1) dedicated ambulance with crew to provide basic life support services twenty-four (24) hours a day, seven (7) days a week, at no cost to the City in exchange for exclusive jurisdiction for 911 calls. • Hart to Heart is agreeable to provide a dedicated ambulance and crew 24/7 at no cost to the City of Dover. 6.2 Provide a dedicated second ambulance with a crew to provide basic life support services between the hours of 12 Midnight and 8:00 a.m. daily. • Per Addendum #1 - Hart to Heart agrees to provide a second dedicated ambulance with crew between the hours of 7am and llpm. 6.3 Provide vehicles that are equipped with two-way communication equipment and all federally required basic life support equipment. ) • Hart to Heart Transportation will comply with all Federal and State laws governing regulation of ambulance services and equipment requirements. 6.4 Staff the dedicated ambulance with two EMT-Bs at all times. They shall posses both a valid Class A driver's license and an Emergency Vehicle Operator's license issued by the Division of Motor Vehicles or the Department ofTransportation of the State of Delaware or the equivalent or higher. The EMT-Bs must also have a current ambulance EMT certification issued by the State of Delaware State Fire Prevention Commission. • Hart to Heart will follow staffing requirements as per the Delaware State Fire Commission and the Office of Emergency Services. 6.5 The EMT-Bs shall be trained and certified in semi-automatic external defibrillation. • Hart to Heart will follow National Registry requirements as per the Delaware State Fire Commission and the Office of Emergency Services 6.6 Provide services to all residents of the City, regardless of their ability to pay. • Hart to Heart Transportation will not discriminate against any patient on the basis of race, color, religion, sex, sexual orientation, disability, national origin, or the inability to pay. 6.7 Only provide operators of vehicles who possess a valid driver's license and have successfully completed either a defensive driving program or an emergency vehicle operator's course. • All Hart to Heart drivers will be appropriately trained through a Delaware- approved Emergency Vehicle Operator course. 5

Response to Request for Proposal l 5-0026CM 6.8 Shall provide emergency ambulance services with a maximum response time of 15 to 20 minutes. \ I • Hart to Heart agrees to meet response time requirements. 6.9 Be responsible to schedule an alternate ambulance service in the event that circumstances prohibit the successful firm from providing emergency service. The alternate ambulance service shall meet all the prerequisites included in this agreement. • Hart to Heart will ensure alternative services can be deployed upon demand and are credentialed to meet all the prerequisites included in this agreement. 6.10 Provide the following data for each calendar month no later than the 10th day of the following month: • Upon successful award of contract, Hart to Heart Transportation can develop a custom report capturing all data elements listed below. This can be submitted on the second Monday of each month, no later than the 10th of the month, in electronic format. Number of emergency dispatches Number of dispatches that were answered by a second or third unit Average response time Average time to the scene Average time to the hospital Average daily responses Average daily transports Total patients transported Total 911 ambulance runs Gone on arrival I cancel Transport refusals Stand-by scene Any other information as determined by the City 7.0 VENDOR LOCATION: 7.1 The successful vendor will locate its equipment and crew within the corporate boundaries of the City of Dover at a place mutually agreed upon by the City and the Contractor. • Hart to Heart is agreeable to post designated crews at a mutually agreed upon location within the City of Dover. 7.2 The successful vendor must be able to relocate into a City managed facility with six (6) months notice and must be able to commit to a lease or a sublease at a negotiated price. • Hart to Heart is agreeable to locate a station within the City of Dover or sublease from the City within 90 days of award. - - - END OF SPECIFICATIONS - - - 6

Response to Request for Proposal I 5-0026CM INSTRUCTIONS FOR PROPOSALS AMBULANCE SERVICES CJTY OF DOVER 8.0 INSURANCE: • Please see attached Certificate of Liability Insurance. 8.1 The selected firm shall, at its sole cost and expense, procure and maintain in full force and effect covering the performance of the services rendered under this agreement, insurance in the types and limits specified below. In addition to the insurance coverage and limits listed herein, the selected firm shall obtain any other insurance coverage as may be required by law. 8.1.1 Workman's Compensation insurance in accordance with statutory requirements. 8.1.1. l Limits of Liability: Not less than $100,000. 8.1.2 Automobile Bodily Injury and Property Damage Liability Insurance. 8.1.2.l Limits of Liability: A combined single limit of not less than $1,000,000 per occurrence. 8.1.3 Public Liability Insurance: ) 8.1.3.1 Limit of Liability: comprehensive form for bodily injury and property damage with a combined single limit of not less than $1,000,000 per occurrence and $3,000,000 in aggregate. Coverage is to include Personal Injury Liability (with Employee exclusion deleted) with a limit of not less than $1,000,000. The contractor will indemnify and hold the City harmless against all liabilities, judgments, costs, damages and expenses which may accrue against or be charged to the City by reason of loss or damage to the property of, injury to, or death of any person or persons arising out of any act or omission of contractor or from the performance of contractor of this contract with the exception of professional ambulance driver's duties performed under this contract. 8.1.3.2 The Public Liability policy will include contractual liability with bodily injury and property damage limits of not less than $1,000,000 combined single limit, specifically covering the hold harmless agreement indicated above. 8.1.3.3 The automobile and public liability insurance will be extended to include the City as an additional named insured. 8.1.4 Ambulance Drivers and Attendants Malpractice insurance: 8.1.4.1 Limit of Liability: Not less than $1,000,000 per occurrence and in aggregate. 8.1.4.2 The Ambulance Drivers and Attendants Malpractice policy will include contractual liability with bodily injury and property damage limits of not less than $1,000,000 combined single limit, specifically covering the hold harmless agreement indicated above. 8.1.4.3 The Ambulance Drivers and Attendants Malpractice insurance will be extended to include the City as an additional named insured. 7

Response to Request for Proposal l 5-0026CM 8.1.5 Business Interruption insurance: ) 8.1.5.l Limit of Liability: Not less than $200,000. The contractor will indemnify and hold the City harmless against all liabilities, judgments, costs, damages and expenses which may accrue against or be charged to the City by reason of disruption or loss of service to any person or persons arising out of any act or omission of contractor. 8.2 9.0 EXCEPTIONS: 9.1 Any exceptions to terms, conditions, or other requirements in any part of this Invitation to Bid must be clearly pointed out in the offeror's submission. Otherwise, the City will consider that all items offered are in strict compliance with this Request for Proposal, and the successful proposer will be responsible for compliance. 10.0 AW ARD OF CONTRACT: I 0.1 Contract award shall be made within 90 days from bid opening, to the responsible offeror whose proposal is determined to be the most advantageous to the City. It is the intention of the City to award to one (1) vendor. - - - END OF INSTRUCTIONS TO BIDDERS - - - ) 8

Response to Request for Proposal l 5-0026CM ) We have received and reviewed the following Addenda (ifapplicable): I. _,A n=du=m-'-'--'-'-#"'-----1_ _ ___, dated January 15. 2015 '-"d=d=e"-' 2. _,,d=d=e"-'nd=u=m'-'--'-'-'#2,,,___ _ ___, dated February 4. 2015 _,A 3. , dated _ _ _ _ _ _ __ FIRM NAME: Hart to Heart Transportation PRINTED: TITLE: President/CEO DATED: February 11, 2015 ADDRESS: 355 Granary Road Forest Hill, MD 21050 PHONE: 1-866-276-9554 ext. 221 FAX: 1-443-640-1340 FEDERAL ID#: ~ 52~-= 19 ~9= 2=22 =7_ _ __ __ NOTE: PLEASE SUBMIT THE FOLLOWING AS YOUR PROPOSAL: 1) This Bid Form (One (1) original and three (3) copies and 1 electronic copy). 2) Documentation to support the requirements of Section 2.0, including the Reference Form, and Item 5.2 (One (1) original and three (3) copies and 1 electronic copy). 9

Response to Request for Proposal l 5-0026CM REFERENCE FORM AMBULANCE SERVICES CITY OF DOVER I. COMPANY Bayhealth Emergency Center NAME: 401 North Carter Road ADDRESS: Smyrna, DE 19977 CONTACT PERSON: Sandee Gelven - Director, Emergency and Trauma Services TELEPHONE#: 302-744-7183 ~~~~~~~~~~~~~~~~~~~~~~ FAX#: 302-730-3052 ~~~~~~~~~~~~~~~~~~~~~~ 2. COMPANY NAME: Beebe Hospital ~~~~~~~~~~~~~~~~~~~~~~ ADDRESS: 424 Savannah Road ~~~~~~~~~~~~~~~~~~~~~~ Lewes, DE 19958 CONTACT PERSON: Cary Rutherford - Critical Care Transport Coordinator TELEPHONE#: 302-645-3300 ~~~~~~~~~~~~~~~~~~~~~~ FAX#: 302-339-7993 ~~~~~~~~~~~~~~~~~~~~~~- 3. COMPANY NAME: Veterans Administration - Wilmington Medical Center ADDRESS: 1601 Kirkwood Highway Wilmington, DE 19805 CONTACT PERSON: Debra Willard - Contracting Officer TELEPHONE#: 302-994-2511 FAX#: 302-332-0940 10

Response to Request for Proposal l 5-0026CM AMBULANCE SERVICES CITY OF DOVER RFP Number 15-0026CM Rate Rate Rate First Year Second Year Third Year Second Ambulance (Between the hours of 12 0.00 0.00 0.00 midnight and 8:00 a.m., 7 Days per week) Name of bidder: Hart to Heart Transportation (Individual, Firm, or Corporation) Point of contact: Jason Skidmore (Printed name of individual whose signature appears below) Signature of bidder: Business Address: Granary Road Forest Hill MD Telephone number: 443-573-2037 ext. 221 Fax number: 443-640-1340 Date of bid: February 12, 2015 Email Address: jason@harttohearltranspo.rtation.com Web site: www .harttohearttra nsportation. com Date of bid: February 12, 2015 Local Vendor Preference (Circle one): Rule I Rule3 None Minority Vendor Preference (Circle one): Yes 11

.:>I A I c vr UCLAVVAKt: VALID +'OST CONSPICUOUSLY DIVISION OF REVENUE 01/01I14 - 12/31I16 NOT TRANSFERABLE BUSINESS COD£ 099 LICENSED ACTIVITY PROFESSIONAL AND/OR PRSL SRVCS-UNCLASSIFIED DLN 13 95105 64 GROUP CODE 007 PROFESSIONAL AND/OR PERSONAL SERVICES ;II.TE ISSUED LICENSE FEE: 12/13/13 $ 225.00 **VALIDATED** 2016 MAILING ADDRESS BUSINESS LOCATION HART TO HEART AMBULANCE SRVS INC HART TO HEART AMBULANCE SRVS INC 355 GRANARY RD STE A 355 GRANARY RD STE A FOREST HILL MD 21050-3273 FOREST HILL MD 21050-3273 IS HEREBY LICENSED TO PRACTICE. CONDUCT OR ENGAGE IN THE OCCUPATION PATRICK T. CARTER OR BUSINESS ACTIVITY INDICATED ABOVE IN ACCORDANCE WITH THE LICENSE DIRECTOR OF REVENUE APPLICATION DULY FILED PURSUANT TO TITLE 30, DEL CODE IMPORTANT - TEAR AT ABOVE PERFORATION AND DlSPLA Y JN A PUBLIC LOCATION Federal E. I. No. or Business Code 099 Licensed PROFESSIONAL AND/OR PRSL SRVCS-UNCLASSIFIED Social Security Number 1 52199 2227 001 Group Code 007 Activity PROFESSIONAL AND/OR PERSONAL SERVICES The State of Delaware Business License printed above must be posted in a public area at the location address listed. If you have any questions regarding this license, please call (302) 577-8778. REPLACEMENT LICENSES . Jeep this portion of your license separate, in case you need a replacement for any lost, stolen or destroyed license. A $15 fee will be charged for the replacement of a license. Send the $15 along with a copy of this form or provide your Federal Employer Identification Numbe,r, or Social Security Number, suffix, Business Code, Business Name and address to Delaware Division of Revenue, Attn.: Business Master File, PO Box 8750, Wilmington, DE 19899-8750. You will receive your replacement license within three to four weeks. OTHER IMPORTANT INFORMATION Most licensees are also required to pay either gross receipts or excise taxes in addition to the license fee. You can file these taxes online or obtain a paper form from our website at www.revenue.delaware.gov. You must submit all business tax returns filed with the Division of Revenu e under the same identification number. If you are a sole-proprietor, and have a federal employer identification number, use the employer identification number, not your social security number. Only sole proprietors with no employees are allowed to file under their social security number. Inquiries regarding your coupon booklets to pay withholding, corporate tentative, and Sub Chapter "S" estimated taxes, or to make changes to your name, address, or identification number, should be directed to the Business Master File Unit at (302) 577-8778. INTERNET SITE The Division of Revenue web address is: www.revenue.delaware.gov. Visit our web site for tax tips, 'inks to telephone numbers, forms that you can download, links to other State agencies, the Delaware ;ode, the publication "Delaware Guide for Small Business" and lots more. Internet filing of personal income tax returns via the Division of Revenue's website is available. Internet filing for Withholding, Gross Receipts and Corporate Tentative payments is also available.

The State Fire Prevention Commission Hereby Approves the Operation of the Listed Ambulances Through 12/3112015 The Vehicle(s) listed comply with the Unit ID# SerialNin # Year Certified Date Make standards established bv the Delaware State Fire Prevention Commission. Al3 l FDSS3ES5EDA392 I I 2013 l/1/2015 Ford :'r· I I ; {) / , : i .. ~ 2. 332 I G8JG3 l 2207 l l 34324 2007 l/l/2015 Chevy ,,,.,.1, ··m 1. ••: 1\ri-1.«X/ ,, f J 1 ·'l \ i J . ' ~ 3 A2l l FDSE35P74H850854 2004 II I/2015 FORD Chairman. Fire Prevention Commission 4. A7" ~~ I FDSE35P24H845805 2004 l / 1/201 5 FORD Date lssued : 11 / 13 /20 14 5 A25 l FDSS34P35HA6 l I 02 2005 1/1/2015 FORD 6. A26 I FDSS34P95HA 70094 2005 1/1/2015 FORD HART TO HEART 7A Medori Blvd 7 A27 l FDSS34P65HA84244 2005 1/ 1/2015 FORD Wilmington, DE 19801 8. A33 IG8JG312471133371 2007 l/112015 CHEVY Please Maintain For Your Records The State Fire Prevention Commission Hereby Approves the Operation of the Listed Ambulances Through 12/31/2015 The Vehicle(s) listed comply with the Unit ID# SerialNin # Year Certified Date Make standards established by the Delaware Stale Fire Prevention Commission, A36 IGBJG312171162746 2007 111 /201.5 CHEVY --. , ,, 1 l ' zr /k~~d \)· ,,f{l-{.1.; ' 2 A38 1FDXE45P96DA86I6 I 2007 . 1/ 1/2015 FORD 3. A39 I G8HG396X71234274 2007 l /112015 CHEVY Chaim1an, Fire Prevention Commission 4. A4 IFDSS34FI XHB91342 I 999 1/112015 FORD Date Issued: l 1/13/2014 5. AS I FDSS34F8XHB9l 340 1999 1/1/2015 FORD 6. A7 l rnSS34F4 YHB85598 2000 Iii /20i 5 FOKD HART TO HEART 7A Medori Blvd Wilmington , DE I 9801 Please Maintain For Your Records

CERTIFICATE to OPERATE as an ADVANCED LIFE SUPPORT .• IN"ERFACILITY SERVICE in the STATE of DELAWARE Hart to Heart EMS is granted FULL INTERFACILITY CERTIFICATION Delaware Office of DELAWARE HEALTH AND SOCIAL SERVICES DIVISION OF PUBLIC HEALTH OFFICE OF EMERGENCY MEDICAL SE.RVICES 1/ · ·,/"') , 0\ ; Jr &)B ~>:J mo. Karyl 'f'. ·Raftay , MS I i v Director, Division of Public He~ <' ' / ; ;:?'~>,:;:2~::~~5:~~~~,,~,~. .;:::' /Date / Qian'e McGinnis-Hainsworth, B.S.N. State EMS Director

HARTTOH-01 KSCH162054 ACORD" DATE (MM/DD/YYYY) ~ CERTIFICATE OF LIABILITY INSURANCE THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS I 6/3/2014 I CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED ) REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER ~~~~~cT Jeffrey A. Grebe The Addis Group LLC 2500 Renaissance Blvd. ritJgNJo Extl: (610) 279-8550 Nol: (610) 279-8578 I Fffc Suite 100 ~6'1o'k"Ess: jgrebe@theaddisgroup.com King Of Prussia, PA 19406 INSURER($) AFFORDING COVERAGE NAIC# 1N suRER A : Lexington Insurance Co. 19437 INSURED 1NSURER e : Natl Union Fire Ins Co Pitt PA 19445 Hart to Heart Ambulance Service, Inc. Hart to Heart Ambulance of Delaware, Inc. INSURER c : Commerce & Industry 19410 Jason Skidmore INSURER D: 355 Granary Road INSURER E: Forest Hill, MD 21050 INSURER F ; COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO \NHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE "n•n POLICY NUMBER ,.,~n 1~3M~~1 1~lli-i\%~1 LIMITS A x ,___ COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 :l CLAIMS-MADE 0 OCCUR 6797734 06/01/2014 06/01/2015 Ul\M"'>C \ cri " " "'I C:U PREMISES Ea ocaurence\ $ 50,000 '"X Professional Lia b. ,___ MED EXP (Any one person) $ 5,000 PERSONAL & ADV INJURY $ 1,000,000 - xi GEN'L AGGREGATE LIMIT APPLIES PER: POLICY OTHER: D JECT PRO- DLOC GENERALAGGREGATE PRODUCTS - COMP/OP AGG $ $ $ 3,000,000 Included AUTOMOBILE LIABILITY G_OMBINt:D f1N1.>lE LIMIT $ 1,000,000 tEaaccider~1 - ) x AUTO - ANY ~ 9799222 06/01/2014 06/01/2015 BODILY INJURY (Per person) $ ALL OWNED SCHEDULED BODILY INJURY (Per accident) $ - AUTOS ,___ AUTOS NON-OWNED PROPERTY DAMAGE $ HIRED AUTOS AUTOS IPer aa:ldenll x Comp $1000 xColl $1000 $ - UMBRELLA LIAB EXCESS LIAB H OCCUR CLAIMS-MADE EACH OCCURRENCE AGGREGATE $ $ OED I I RETENTION$ $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY Y/N x I ~f~TUTE I I OTH- ER c ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? NIA WC53409024 06/01/2014 06/0112015 E L. EACH ACCIDENT $ 1,000,000 (Mandatory In NH) D E.L. DISEASE - EA EMPLOYEE $ 1,000,000 ~~~~~~~-IT~~ ~~~PERATIONS below E.L. DISEASE · POLICY LIMIT $ 1,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached If more space ls required) CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Dover 710 William St I 1Dover DE 19904 © 1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD

FOR OFFICIAL USE ONLY I SOURCE SELECTION INFORMATION - SEE FAR 2.101 , 3.104, AND 42.1503 CONTRACTOR PERFORMANCE ASSESSMENT REPORT (CPAR) INCOMPLETE-RATED Nonsystems Name/Address of Contractor: 'pmpany Name: HART TO HEART AMBULANCE SERVICE, INC Division Name: Street Address: 355 GRANARY RD STE A City: State/Province: X Zip Code: Country : X DUNS Number: 004347030 PSC: V225 NAICS Code: 621910 Evaluation Type: Interim Contract Percent Complete: Period of Performance Being Assessed: 01/01/2014 - 12/31/2014 Contract Number: VA24513D0015 VA24513J0585 Business Sector & Sub-Sector: Nonsystems - Transportation Contracting Office: 512-BALTIMORE Contracting Officer: LAURA TAWZER Phone Number: 304-267-5772 Location of Work: Award Date: 01/01/2013 Effective Date: 01/01/2013 Completion Date: 12/31/2019 Actual Completion Date: Total Dollar Value: $1 ,336, 104 Current Contract Dollar Value: $343,651 Complexity: Medium Tennination Type: None Competition Type: Full and Open Competition after Exclusion of Sources Contract Type: Firm Fixed Price fY Subcontractors and Effort Performed: DUNS: Effort: DUNS: Effort: DUNS: Effort: Project Number: Hart to Heart/Ambo Project Title: Hart to Heart is a small business contracted to transport our special mode population by providing scheduled and unscheduled Ambo pick-up and drop-offs. Contract Effort Description: This contract requires a company with a fleet of insured vehicles at their disposal that are also up to MIEMSS standards to transport a fragile population of patients to and from scheduled and unscheduled appointments. The drivers require special licensing and skills in order to provide this service. Small Business Utilization: Does this contract include a subcontracting plan? No Date of last Individual Subcontracting Report (ISR) I Summary Subcontracting Report (SSR) : N/A evaluation Areas Past Rating Rating I ..lUality: N/A Exceptional Schedule : N/A Exceptional Cost Control: N/A Exceptional

Management: N/A Exceptional Utilization of Small Business: N/A Exceptional Regulatory Compliance: N/A Exceptional Other Areas : ' ); N/A ~2 ) : N/A (3) : N/A Variance (Contract to Date): Current Cost Variance (%): Completion Cost Variance (%): Current Schedule Variance (%): Completion Schedule Variance (%): Assessing Official Comments: QUALITY: Quality of service remained the same. We very seldom receive any complaints about this vendor. Contractors performance is on par with previous year. SCHEDULE: No complaints of tardiness during this assessment period. COST CONTROL: Cost to government was well within projected totals included in the pricing schedule submitted during solicitation . MANAGEMENT: Management was always courteous and helpful and willing to go above and beyond what was requested. UTILIZATION OF SMALL BUSINESS: To my knowledge the Vendor complies with all Small Business requirements included under the FAR Subpart 19.7 and 15 U.S.C. 637. REGULATORY COMPLIANCE: To my knowledge the Vendor complies with all regulations included but not limited to FAPllS, FAR Subsection 9.104-6, 30.2, 52.230-2, 52.230-3, 52.230-4, 52.230-5, 52.230-6 and all other corresponding }lices. ADDITIONAL/OTHER: Given what I know today about the contractors ability to perform in accordance with this contract or the orders most significant requirements, I would definitely recommend them for similar requirements in the future. RECOMMENDATION: Given what I know today about the contractor's ability to perform in accordance with this contract or order's most significant requirements, I would recommend them for similar requirements in the future. Name and Title of Assessing Official: Name : Laura Tawzer Title: Organization: NCO 5 Phone Number: Email Address: Date: 02/11/2015 Contractor Comments: Name and Title of Contractor Representative: Name: ..,..itle: I . 11one Number: Email Address: Date:

r') ') !) ') ') ' ) Heartline Ambulance Service, LLC / ) Camden, DE 19943 . ) Phone: (302) 697-8671 , ) Fax: (302) 697-7975 Owned and Operated by the Camden-Wyoming Fire Co., Inc. ) ) ) February 10, 2015 ) ) Peter K. Gregg Contract and Procurement Manager ) 710 William St. ) Dover, DE 19901 ) Dear Mr. Gregg ) ) I have the pleasure to submit the proposal for the City of Dover Ambulance ) Services Contract RFP number 15-0026CM on behalf of the Heartline Ambulance ) Service. This LLC is owned and operated by the Camden-Wyoming Fire Co., Inc. Even though Heartline is a newly established company, we will bring decades of emergency ) services knowledge to the City of Dover. ) The Heartline Ambulance Service wants to come in to the City of Dover and ,J change the business as usual approach to EMS, and bring a more patient/community orientated thought process. We will come in with quality trained individuals who will be 0 working with new, reliable equipment. () There is no reason the City of Dover should not be known to have one of the best ••c) EMS systems in the state and region. The leadership and staff of Heartline will strive to bring that stigma to the City of Dover for years to come. We are thrilled to start a positive working relationship with the City of Dover and all of its fine residents. ( Sincerely, Christopher Clough EMS Supervisor \ )

I"} 'l r') ~ ,, """) ·'I ,-, /) ~1 -) ,-) ') Ambulance Services Contract Proposal '") , ) City of Dover, RFP Number 15-0026CM ') ,·) ) ) By .- ) ~ ) ~-) ~) Heart Line Ambulance Service, LLC J 0 (Owned and Operated by the Camden-Wyoming Fire Co., Inc.) •• •• 200 E. Camden-Wyoming Ave . •• Camden, DE 19934 • t:> l' (302) 697-8671 February 9, 2015 ' ) . ) \. )

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM Table of Contents Section Page ) General Information 1.0 1 Qualifications and Experience 2.0 2-4 Contract Period 3.0 6 ) Termination of Contract 4.0 6 Pricing and Payment 5.0 7 Vendor Responsibilities 6.0 8-10 ) Vendor Location 7.0 11 ) ) Insurance 8.0 12-14 Exceptions 9.0 15 Bid Price and Signature Form 16 Request for Proposal Form 17 Appendix 1 Licenses, LLC Documents A A-1 Appendix 2 References and Letters A A-2 Appendix 3 Certificate of Liability Insurance A A-3

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM 1.0 - General Information 1.1 The Heartline Ambulance Service, LLC, a Limited Liability Cooperation for the state of Delaware (Owned and Operated by the Camden-Wyoming Fire Co., Inc.) is excited to have the opportunity to submit this proposal to provide second to none Emergency Medical Services to the citizens and visitors to the City of Dover. If selected to provide the Emergency Medical Services for the City of Dover we will provide Basic Life Support services and transport to the citizens and visitors of the City of Dover, and areas that lie within the Dover Fire Department district boundaries. We will provide this service with qualified personnel to provide such services as determined by the State of Delaware Fire Prevention Commission. 1.2 If we are selected for this contract we will provide two (2) Basic Life Support ambulances twenty-four (24) hours a day seven (7) days a week. We will attempt to staff those ambulances with two (2) Emergency Medical Technicians on a consistent basis. Drivers will only be used in special circumstances. Basic Life Support is defined pre-hospital emergency medical care by an Emergency Medical Technician which meets or exceeds the standards set forth by the United States Department of Transportation. The Heartline Ambulance Service will respond to any and all calls we are dispatched to by the Kent County Department of Public Safety. We will provide appropriate medical care and transport to the appropriate area hospital. 1.3 In the event this proposal results in a contract with the City of Dover, we will provide services to all persons without regard to race, color, religion, sex, handicap, natural origin, or the ability to pay. Detailed information regarding Heartline's qualifications and experience, terms, pricing, responsibilities, and insurance coverage will be chronicled in the upcoming sections of this proposal. 1

) ) Ambulance Services Contract Proposal / .) City of Dover, RFP Number 15-0026CM ) ) 2.0 Qualifications and Experience ) ) 2.1 Heartline Ambulance Service is a new LLC started to provide service to the citizens ) and visitors of the City of Dover, and other persons that live and visit the area that ) fall outside the city boundaries but lie within the district boundaries of the Dover Fire ) Department. We will also provide mutual aid when requested from neighboring ) departments. Even though this is a new corporation, we will bring decades of more than qualified experience in Emergency Medical Services to the City of Dover. We ) will bring leadership to the company with a supervisor whom has more than 20 ) years' experience. They will also be able to respond with a vehicle and equipment to ) assist other crews, attend appropriate meetings, and other functions on a schedule to ) be determined. The Heartline Ambulance Service is owned and operated by the ) Camden-Wyoming Fire Co., Inc. who has brought unparalleled emergency medical ) services to citizens and visitors of their district, other jurisdictions, and the greater ) Dover area for more than 50 years. Throughout the years, the Camden-Wyoming ) Fire Company EMS has been selected for every pilot program for new protocols including recently CPAP (continuous positive airway pressure), and the newest ' ) Narcan Pilot. u 0 •• 2.2 Heartline Ambulance Service will obtain full licensure through the State of Delaware, the City of Dover, and the Delaware State Fire Prevention Commission . At this time they will be under the documents of the Owner Company, the Camden- •• () Wyoming Fire Co., Inc. See attachments in Appendix 1. 2.3 All personnel will be certified in the following areas (with the exception of drivers), by the following agencies. Emergency Medical Technician by the Delaware State ( · Fire Prevention Commission and the National Registry of Emergency Medical Technicians. EMT's and Drivers will hold certifications in Healthcare Provider, CPR and AED, by the American Heart Association, and Emergency Vehicle Operator by the Delaware State Fire School and the Delaware Department of Transportation. Field Training officers will hold a certification through the Delaware State Fire School. All employees will wear a proper uniform identifying them and their division. All employees will have to submit to initial background checks. Also on a yearly basis, employees will have to submit driving records and physicals. All employees will have to commit to random drug testing. All Emergency Medical 2 )

t) ~ ) ,- ) / , Technicians will adhere to all state and national guidelines with continuing education ) and will also be trained on a regular basis on new equipment and techniques to ) provide a second to none emergency medical services to the area. ) ) 2.4 As spelled out in the cover letter, the Heart Line Ambulance Service will have full ) licensure upon receiving the contract. The company is owned and operated by the ) Camden-Wyoming Fire Co., which currently has all the appropriate licenses required ) to operate as a Basic Life Support ambulance company. ) 2.5 The Heartline Ambulance Service has been in close contact with our approved third ) party billing company. The Camden-Wyoming Fire Co. currently contracts ) AdvantEdge Healthcare Solutions for our billing. We bill all major insurance ) companies and are licensed through Medicare and Medicaid. ) ) 2.6 The Heartline Ambulance Service, LLC, had all the appropriate paperwork in hand ) to come in accordance with this all licensure's. The Camden-Wyoming Fire Co., ) which owns and operates this LLC, has all the appropriate requirements. ) 2.7 Heartline Ambulance Service, LLC is a new business in accordance with the State of ) Delaware Office of Corporations. With that being said the owners and operators of Heartline have been in the business of providing public service in Emergency Medical Services for fifty (50) plus years. We currently provide a community based service and take pride providing service to the community. We charge for the transport to local hospitals but unlike some other private sector companies we will not nickel and dime the citizens of the community for every little contact or service. We will not bill citizens for patient refusals or public assists. It's our pleasure to get out into the community and lend a helping hand without having our hand out. Heartline Ambulance Service and the Camden-Wyoming Fire Company's Emergency Medical Technicians have experience levels ranging from 25 years to 2 years. Due to the high call volume, we strive to bring in trained personnel that are up to the high paced task of providing the best quality care to the citizens they are there to take care of. With that being said, we have an understanding with current EMT instructors that we do a ride along program for new EMT's to gain experience through riding with our current Field Training Officers. Before any Emergency Medical Technician is cleared to be the primary EMT on a call they have to successfully pass the FTO process. 3 ) ) )

Our experience includes providing medical transportation services to a wide range of environments. We currently provide services to private homes, business, and numerous medical facilities' including clinics, group homes, acute care facilities, and nursing homes alike. We also respond to a wide variety motor vehicle collisions ranging from passenger cars to vehicles carrying hazardous materials. We strive to give the best patient care from the most stable patient to the most critical. Our ) experience more than covers the basic requirements as outlined in the FRP number ) 15-0026CM. ) 2.8 Included in Appendix 2 of this proposal are references and letters of recommendation for this contract period. ) ) ) } ) 4

~ /"") r ) ,, ) ") Ambulance Services Contract Proposal r J City of Dover, RFP Number 15-0026CM ,-, ') 3.0 Contract Period .) ) ) 3.1 The Heartline Ambulance Service, LLC, recognizes that the term of the City of -) Dover Ambulance Services Contract RFP Number 15-0026CM is for a period of . -) three (3) years commencing upon final execution of the contract. .) ) ) 3 .2 The Heartline Ambulance Service, LLC, also recognizes the City of Dover has the ) right to extend the Ambulance Services Contract RFP Number 15-0026CM for an . ) additional two (2) one (1) year terms as long as we agree to hold the prevailing prices. Said renewal(s) shall be agreed upon by both parties and shall be in writing. ) ) ) ) ) ,) 0 0 •• ••e ( ; ( 5

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM 4.0 Termination of Contract ) 4.1 In the event that the City of Dover Ambulance Services Contract RFP number 15- 0026CM is awarded to the Heartline Ambulance Service, LLC, we are in agreement with the City of Dover's right to review our performance on an ongoing basis ) throughout the term of the contract. If, at any time, in the judgment of the City of Dover, Heartline shall fail to fulfill any of its obligations under this agreement, we ) recognize the right that the City of Dover has the right to immediately terminate the agreement. Heartline also recognizes that we cannot change any stipulations of this agreement at ) any time without written permission from the City of Dover. Any changes made ) contrary to provisions of this agreement shall serve to terminate the agreement at the option of the City of Dover. 6

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM ) 5.0 Pricing and Payment 5.1 The Heartline Ambulance Service understands that the price quoted within this bid proposal will be guaranteed throughout the term of the contract. ) ) 5.2 The Heartline Ambulance Service, LLC, reserves the right to bill all patients and/or insurance of said patient that is transported to any area hospital. All billing will be performed by a contracted third party billing company. The Heartline Ambulance Service will not bill residents, workers, or visitors of the City of Dover, or anyone ) within the confines of the Dover Fire Department district boundaries for patient refusals or public assists. The Heartline Ambulance Service recognizes that within the City of Dover Ambulance Services Contract RFP number l 5-0026CM the City requires a B unit in service from the hours of 0700 hours until 2300 hours. We also recognize that the rate for that service is $40.00 per hour and $60.00 per hour for any overtime billed in 15 minute increments. The Heartline Ambulance Service strives to bring a better service to the City of Dover and at a rate that is fair for all parties. We are proposing in this bid that we will provide the City of Dover two (2) staffed Basic Life Support ambulances twenty four (24) hours a day, seven (7) days a week. We believe this will provide a better service to the community. The Heartline Ambulance Service will be charging the City of Dover twelve thousand, five hundred dollars a month for this service. This works out to be seventeen dollars and twelve cents per hour for 24 hour coverage, 365 days a year for two units. This will be billed in an invoice to the City of Dover the first of every month throughout the calendar year at a rate of $12,500.00 per invoice. 5.3 Heartline Ambulance Service, LLC, understands that payments will be made within 30 days ofreceipt of the invoice. 7

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM ) 6.0 Vendor Responsibilities ) 6.1 If contracted, Heartline will provide one dedicated, staffed Basic Life Support Ambulance to the jurisdictional area of the Dover Fire Department district boundaries for (24) hours a day, seven days a week. This ambulance will be at no ) cost to the City of Dover, in exchange for exclusive jurisdiction for the Emergency ) Medical Service calls that fall within the boundaries of the Dover Fire Department. ) 6.2 We understand that the City of Dover, Ambulance Services Contract RFP number 15-0026CM requires a second basic life support ambulance (B unit) daily from the hours of 0700 hours until 2300 hours for the district boundaries of the Dover Fire Dept. We are proposing in our bid that we will provide a second staffed basic life ) support ambulance for the district boundaries of the Dover Fire Dept. (24) hours a ) day, seven days a week as outlined in section 5.2. ) ) 6.3 Heartline Ambulance Service agrees to comply with the Kent County Department of Public Safety, Communications Division on the use of all two way 800Mhz. radio use, and know that the purchase of those units will be the responsibility of Heartline, if contracted. We will also provide landline service from all office locations to the Kent County Dispatch Center. We will have these communications for each employee on shift to be able to communicate with other units within the county including mutual aid ambulances, Kent Count Paramedics, Dover Fire Department, and hospital base stations. We will also equip both dedicated ambulances with an Opticon to facilitate a safe and rapid response to emergencies. Heartline agrees that all ambulances will follow Federal Guidelines in regard to use of the 800MHZ two way radio systems. We guarantee that all equipment and ambulances will be properly maintained and kept in a clean working order to facilitate a rapid and effective response to emergencies. We will also guarantee all equipment will be in place on all ambulances in compliance with guidelines set forth by the Delaware State Fire Prevention Commission, including AED's. If contracted, we will also draft letters to the Office of EMS to gain permission to take part in the current pilot programs being run within the State of Delaware BLS 8

r") ) ) ) ) community. Including, but not limited to, CPAP, Narcan, EpiPen, and Albuterol Pilots. ) ) Heartline recognizes the rights of the Delaware State Fire Prevention Commission ) investigator and the City of Dover to inspect all equipment to ensure proper ) guidelines are met and equipment is in clean working order. In the event one of these ) inspections are being completed and a call for service comes in the check will be ) immediately stopped and the emergency will be handled. Upon the completion of ) the call for service the crew will return to complete the inspection. ) 6.4 The Heartline Ambulance Service will make every attempt to staff both dedicated ) ambulances with two EMT' s at all times. Special occasions may warrant only a ) qualified driver and EMT to make up the crew. All crew members will possess a ) Valid Class A driver's license and a Vehicle Operator's License issued by the State ) of Delaware Department of Transportation, Division of Motor Vehicles. All crew members will also possess a valid CPR/AED certification issued by the American ) Heart Association. EMT' s will hold a Valid State of Delaware Emergency Medical ) Technician certification issued by the State of Delaware Fire Prevention ) Commission, and a NREMT certification issued by the National Registry of Emergency Medical Technicians. ) ) 6.5 All employees will hold a valid certification in CPR/AED (semi-automatic external defibrillation). A list of all the employees will be forwarded and updated as new employees are added to the City of Dover, if contracted. 6.6 Heart Line Ambulance Service will provide emergency medical assistance and transport to any patient, regardless of their ability to pay for services rendered. 6.7 All employees will be required to have and maintain an Emergency Vehicle Operator's license and successfully complete a defensive driving program. 6.8 The Heartline Ambulance Service will guarantee a maximum response time of 15 to 20 minute as outlined in the City of Dover Ambulance Services Contract RFP number 15-0026CM. We will also strive to have a unit on the street within one minute of any call received from the Kent County Department of Public Safety Communications Division (911 Center), unless on a call. If this situation arises the crew will inform the "911 Center" of their current availability. 9

"I ' ) " ) / ) 6.9 If contracted, we will have contingency plans and mutual aid agreements in place to ensure the citizens, workers, visitors of Dover, and the remainder of the communities ) falling within the boundaries of the Dover Fire Department Fire district has proper ) BLS coverage. ) 6.10 The Heartline Ambulance Service will have a stringent quality assurance program ) m place to ensure proper record keeping is in place and reports are well above ) industry standard. With this QA &QI program it will allow a detailed report to be ) generated monthly which will be forwarded to the City of Dover chronicling the ) following information. ) Number of emergency dispatches Number of dispatches answered by 2nd or 3rd unit Average response time ) Average time to the scene ) Average time to the hospital ) Average daily response ) Average daily transports ) Total patients transported ) Total 911 ambulance runs Number of patient's GOA or cancellations ) Patient refusals ) Stand-by scene Vehicle Maintenance Information Any other information deemed necessary by the City. The Camden-Wyoming Fire Co. takes an active role in the Bayhealth Emergency Department/ Emergency Medical Services Committee. If contracted, the Heartline Ambulance Service will do so as well. This committee consists of local BLS and ALS leaders, Medical Directors, Emergency Department staff, and Trauma Service staff. The scope of this committee is to keep an open line of communication between the hospitals and the emergency medical services community, review calls, policies, and procedures, and to strive to make the Kent County hospitals and emergency medical services the best they can be through education and communication. 10

) Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM ) 7.0 Vendor Location ) 7 .1 If contracted, the Heartline Ambulance Service will house our units and personnel in the City of Dover at a mutually agreed upon facility within the city limits of Dover so that emergency units will be able to respond in a timely manner to any location that falls in the boundaries of the Dover Fire Department district. The Heartline ) Ambulance Service has been in contact with numerous property owners and property ) managers within the city limits to date. We currently have numerous facilities that we feel will facilitate the needs of the Heartline Ambulance Service with proper crew ) facilities, office areas, and indoor parking for EMS units. If contracted, and with ) approval by the City of Dover, we will move forward with one of these facilities to create a home for the Heartline Ambulance Service. ) ) 7.2 If issued a contract as a result of this proposal, Heartline Ambulance Service will ) comply with the City of Dover's request as outlined in Section 7.2 of the City of ) Dover Ambulance Services Contract RFP15-0026CM to relocate in to a city managed facility within (6) months' notice. We will be able to commit to a lease or sublease at a negotiated price. 11

') , ') ) ) ) Ambulance Services Contract Proposal ) City of Dover, RFP Number 15-0026CM ) ) 8.0 Insurance ) ) 8.1 The Heartline Ambulance Service, LLC agrees to maintain all insurance required in ) RFP l 5-0026CM Section 8.1.1 through 8.1.5 at its own expense. The Heartline ) Ambulance Service, LLC, being owned and Operated by the Camden-Wyoming Fire ) Co., Inc., will fall under the current insurance policy in place under a long name ) insured policy. The policy in place more than meets the requirements of the RFP 15- ) 0026CM. A Copy of the certificate of insurance is attached in Appendix A-3. ) Heartline Ambulance Service has insurance coverage types and liability limits as ) follows: ) ) 8.1.l Workman's Compensation Insurance in accordance with ) statutory requirements ) 8.1.1.1 Limits of Liability: Heart Line will cover Workman's Compensation insurance with limits not less than $1,000,000.00. 8.1.2 Automobile Bodily Injury and Property Damage Liability Insurance. 8.1.2.1 Limits of Liability: Heartline meets requirements of $1,000,000.00 per occurrence and also carries an additional umbrella of $3,000,000.00 coverage. 8.1.3 Public Liability Insurance. 8.1.3.l Limits of Liability: Heartline Ambulance Service holds insurance covering bodily injury and property damage with a $1,000,000.00 per occurrence and a $3,000,000.00 aggregate. We also carry an umbrella of $3,000,000.00 occurrence and a $6,000,000.00 aggregate. Coverage includes Personal Injury Liability (with employee exclusion deleted) with the same limits as stated above. 12

~ , ) ) r l r ) Heartline Ambulance Service will indemnify and hold the City ) of Dover harmless against all liabilities, judgments, costs, ,' ) damages, and expenses which may accrue against or be ' ) charged to the City by reason of loss or damage to the property ) of, injury to, or death of any person or persons arising out of ) any act or omission of contractor or from the performance of ) contractor of this contract with the exception of professional ) ambulance driver's duties performed under this contract. ) 8.1.3.2 Heartline holds a Public Liability Policy that includes contractual liability with bodily injury and property damage limits above the $1,000,000.00 mentioned in the RFP 15- 0026CM ) ) 8.1.3.3 Heartline will extend the Public Liability and Automobile to ) include the City as an additional name insured. ) ) 8.1.4 Ambulance Drivers and Attendants Malpractice insurance. 8.1.4.1 Limit of Liability: Heart Line will hold a policy of ) $1,000,000.00 per occurrence and $10,000,000.00 in ) aggregate. ' ) u 8.1.4.2 The Ambulance Drivers and Attendants Malpractice policy 0 includes contractual liability with bodily injury and property •• damage limits of $1,000,000.00 combined single limit, specifically covering the hold harmless agreement indicated •• (J 8.1.4.3 above . The Ambulance Drivers and Attendants Malpractice insurance will be extended to include the City as an additional name ( · insured. 8.1.5 Business Interruption insurance: 8.1.5.l Limit of Liability: Up to $250,000.00. Heartline will indemnify and hold the City harmless against all liabilities, judgments, costs, damages and expenses which accrue against or be charged to the City by reason of disruption or loss of 13

service to any person or persons arising out of any act or omission of contractor. ) ) ) ) ) ) ) ) ) ) 14

Ambulance Services Contract Proposal City of Dover, RFP Number 15-0026CM 9.0 Exceptions ) 9 .1 If contracted to provide Basic Life Support and transportation for the population lying in the boundaries of the Dover Fire Department district, it should be known that ) there may be calls for mutual aid to assist surrounding jurisdictions. If this occurs Heartline Ambulance Service will respond and bill the same as if the call for service were within the boundaries of the contracted area. ) 9.2 If contracted the Heartline Ambulance Service is open and willing to provide the ) citizens of the City of Dover and citizens living outside City boundaries, but living ) within the jurisdictional boundaries of the Dover Fire Department an Ambulance ) Club Subscription. This will need to be approved by the City of Dover prior to the implementation. This subscription offers discounted transport fees to citizens who ) either do not have insurance coverage or have minimal coverage and are left with } substantial amounts after coverage. } 9.3 The Heartline Ambulance Service operates under the Camden-Wyoming Fire Co, but has obtained all necessary LLC documentation and paperwork. Upon being awarded the contract we will obtain all proper State and City business licenses. 15

Request for Proposal 15-0026CM / ) Ambulance Services ) City of Dover ) RFP number 15-0026CM ) ) Rate First Year Rate Second Year Rate Third Year ) Second Ambulance $24.83/ hour, 18 Hr. $24.83/ hour, 18 Hr. $24.83/ hour, 18 Hr. ) (Between the hours of Coverage Coverage Coverage 7AM and llPM, 7 days a ) week) $150,000.00 a year $150,000.00 a year $150,000.00 a year ) 11 11 **The Heartline Ambulance Service LLC, will provide the 8 as per the proposal from the hours of ) 0700 hrs. till 2300 hrs. daily. We also will go beyond the RFP and keep that crew on for the remainder ) of the 24 hour clock free of charge to the City of Dover** ) Name of Bidder: Heartline Ambulance Service, LLC. ) (Individual, Firm, or Corporation) ) ) ) Point of Contact: Christopher J Clough Signature of bidder: Business Address : 200 East Camden-Wyoming Ave. Camden, DE 19943 Telephone Number: (302) 697-8671 Fax number: (302) 697-7975 Date of Bid: February 11, 2015 Email Address: cclough@cwfc41.com Web Site: www .cwfc41.com Local Vendor Preference (Circle one) : Rule 1 Rule 2 Rule 3 None Minority Vender Preference (Circle One): Yes No 16 )

Request for Proposal 15-0026CM We have received and reviewed the following Addenda (if applicable): ) ) 1. _ _ _ _ _ __ _ ___, dated _ _ __ __ __ ) 2. dated - - -- - - - - ) 3. , dated - -- - - - -- ) ) ) ) ) ) ) TITLE: EMS Supervisor ) ) DATED: February 11, 2015 ) ADDRESS: 200 East Camden-Wyoming Ave. Camden, DE 19943 PHONE: (302) 697-8671 FAX: (302) 697-7975 FEDERAL: 23-7366509 ID# NOTE: PLEASE SUBMIT THE FOLLOWING AS YOUR PROPOSAL: l)This Bid Form (One (1) original and three (3) copies and 1 electronic copy). 2)Documentation to support the requirements of Section 2.0, including the Reference Form, and Item 5.2 (One (1) original and three (3) copies and 1 electronic copy). 17

) ) - -- / ) .St-ate-.e:f-:8.el aw-are ~Givi-si e19-.eJ-80-r-pe.rati.oAs- - ·--. - - - ooc uMENT FILING SHEET - Fax# 302/739R3812 ) ) ) ) Priority 1 (One hr) SUBMITTER'S INFORMATION Priorily 2 (Two Hr.) Priority 3 (Same Day) Priority 4 (24 Hour) DO NOT 'WRITE IN THIS SPA:CE • Priorlly 7 (Reg. Work) .. : ) ) Company/Firm or EACH REQUES'J:' MUST BE ) Individual's Name H. Cubbage Brown, Jr. SUBMITTED .AS A SEPA.RATE Relt1rn Address 502 South State Street ITEM WITH. THIS FILING.·. : ·- ) .. Cily - Slale - Zip Dover, DE 19901 SHEET AS THE· ·FIR:ST PAGE . .... Allcnlion: Luke O'Brien OF EACH SUBMISSION. .. - . Phone# 302-734-4766 Fax# 302-734-4877 .. E-mail address lobrien6312@gmail.com .. .. . ' .. ) - - - Aeeount-Numbe- - .. .. ) ) DOCUMENT FILING REQUEST INFORMATION I ) Name of Company/Entity Heartline Ambulance Service, LLC ) File Number Reservation Number ) Type or Dt>t.:11mem LLC Formation ,) Check if document is: . 0 Changing Name Changing Registered Agent Changing Slock 0 •• OTHER DOCUMENT FILING INFORMATION #a f Certified Copies returned METHOD OF RETURN -J\J\ - -Acct# - Messenger/Pick up Express Service Delivery SeleCt Express Type •• ( i Olher reguests Check ii S-lJ.. Z... J Tolnl $ enclosed $90 .00 -- ---i:';:1Y Regular M11il Other or ._ P - flld I COMMENTS/FILING INSTRllCTIONS . I J s n ·' '" "'"" .- ;.i lp CREDIT CARD INFORMATION Card Type ( (V1su, ivlnstcrCnrcl. i\mcricrn1 Express & Discrwer Carel Only) . - - E.xpirnlion Dnle - I Sec. Code INSTRUCTIONS I. Visit .!J!.!Jl.cil!lawarc.!!m"/cvnnt!mo.shunl for complcll: inslntL'lions 011 holl' lo propcrly rn111plelc lhi:; 11w11111. ., Full~ shade i11 Lh-: r~quircd l'rinrily Squ:trl.' using ii dark pe11.:il ,11· 11i.1rkcr. St<1yi11g ll'ilhin Liu.: .ilJllilrc· . .

L------·-------·-----'- ------~----- - - - .) STATE o/DELAWARE ): :' LIMITED LIABILITY COMPANY .. (. ;·_ CERTIFICATE o/FORMATION ) ·.. " ) .. .. r ) First: The name of the limit~d. liability .company .is-- -- -- -- - - - .. : Heart line Ambulance.Service LLC · r ) i Second: The address of its. registered office in.the State· ofDei'aware i->---- - - ) so2 Bouth State street ; · t .' iii th·~ City of=D...;:;:o~v...;:;:e..:;;.r_ _ _ _ __ ) ..· , Zip code 19~0.~ . The nan~e of its Registered agent at such address is )r-----~--H...,---Gu~~~~ e-B~e wR- , -J~~-----------~------~---.·.- . ---- Third: (Use this parag1:aph only if the company is to have a specific effective date of dissolution: "The latest date on which the limited liability company is to dissolve is - - - - -- - - - .") ) Fourth: Insert anv other matters the members determine to inc lude herein.I ) 1:.) 0 In Witness Wh ereof, the undersigned have executed th is Certific e fa -tr:" err;;:;/~ -Z-e57~ ••• day I . By:_--\-·-~-=.,..=...:~;__- • f (

The State Fire Prevention Commmion Hereby Approves the Operation of the Listed Ambulances Through 1213112015 The Vehicle(s) listed comply with the Unit ID# SerialNin # Year Certified Date Make standards established by the Delaware State Fire Prevention Commission. 1. A41 IHTJSSKIOEH762212 2013 11112015 INTRNL 2 B41 IGDE4Vl977F423083 2007 11112015 GMC Chaimtan. Fire Prevention Commission Date Issued: 12/212014 ------- . ----·-- CAMDEN - WYOMING FIRE CO 200 EAST CAMDEN WYOMING AVENUE CAMDEN, DE 19934 Please Maintain For Your Records -~~--~----------------~o••••~~

') r) / ) , l / ) Request for Proposal 15-0026CM / ) ,--) ' ) Reference Form ) Ambulance Services ) City of Dover ) ) 1. Company Name : Atlantic Emergency Solutoions ) Address: 743 Bicentennial Boulavard ) ) Dover, DE 19904 ) Contact Person: Brian Bashista, Senior Vice President ) ) Telephone : (302) 736-3616 ) Fax# (866) 593-4877 ) ) ) 2. Company Name: Bayhealth Medical Center ) Address: 640 South State St. ,) 0 Dover, DE 19901 0 •• Contact Person: Deborah Eberly RN, BSN, CEN, CNML, Trauma Program Manager Telephone: (302) 744-7183 •• ( i Fax# 3. Company Name: N/A AdvantEdge Healthcare Solutions ( Address: 307 Ruther Dr. Newark, DE 19711 Contact Person: W. Mike McMichael, AFIS EMS Adminastrator Telephone : (800) 456-4629 Ext. 128 Fax# N/A )

Request for Proposal 15-0026CM Reference Form Ambulance Services City of Dover 4. Company Name: VCI Emergency Vehicles ) Address: 43 Jefferson Ave. ) ) Berlin, NJ 08322 ) Contact Person: Paul Hageman ) Telephone : (856) 768-2162 ) Fax# (856) 768-6933 ) ) ) 5. Company Name: South Eastern Emergency Equipment ) Address: PO Box 1196 ~J 0 Wake Forrest, NC 27588-1196 G •• Contact Person: Steven Grunewald, National Sales Manager Telephone: (800) 334-6656 ••t J Fax# 6. Company Name: (888) 263-5948 Bayhealth Medical Center ( ' Address: 640 South State St. Dover, DE 19901 Contact Person: Tiffany Layton, RN, Charge Nurse, Chair Person of Bayhealth Emergency Department/Emergency Medical Services Committee Telephone: {302) 734-7121 )

. I February 6, 2015 ) City of Dover ) 15 Loockerman Plaza Dover, Delaware 19901 To Whom It May Concern, I'm writing this letter of recommendation for the Camden-Wyoming Fire Company in reference to RFP Number 15-0026CM Ambulance Service Contract. As a resident of the City of Dover for over 23 years and an owner of several properties within the city I have a vested interest in the EMS response to my home and that of my friends and family. As an emergency responder I have seen the best and worst of emergency conditions and those whom respond to them which is why I ) am writing this letter. ) ) The Camden-Wyoming Fire Company has been providing professional EMS response for more than 50 years, during that time they have consistently responded ) to the needs of the local community in a professional and safe manner saving hundreds of lives. ~ ) The residents of the Dover Community deserve consistent professional Basic Life 0 Support response, as a city taxpayer I ask that you look closely at their proposal and G> •• business plan. Sincerely, • ( ( Brian F. Bashista 743 Bicentennial Boulevard Dover, Delaware 19904 )

, ---, ) ) {t;';yhealth Kent General Hospital 640 South State Street Dover, DE 19901 Milford Memorial Hospital 21 West Clarke Avenue Milford, DE 19963 ) Explore the possibilities here. 302 .674.4700 302.422.3311 .) ) February 9, 2015 ) ) Peter K. Gregg ) Contract and Procurement Manager City of Dover ) 15 Lockerman Plaza Dover, DE 19901 ) ) Dear Mr. Gregg, ) I am writing this correspondence on behalf of Mr. Chris Clough. I have had the pleasure of knowing and observing Mr. Clough's work in managing the care and transport of EMS ) clients for over 15 years. I have watched him grow and expand in his job responsibilities ) in EMS oversight for the same amount of years. During this time he has consistently ) demonstrated excellence in care provision, professional integrity, clinical expertise, and ) work ethic. ) I have also had the pleasure of working directly with Chris through our joint membership ) on the Bayhealth Emergency Department I Emergency Medical Services Committee. In ) this setting he has demonstrated a willingness to work collaboratively with all members involved toward the goal of ensuring consistent and optimal patient care. His continued ' ) presence conveys a sense of dedication to his service. (J 0 Mr. Clough, although soft spoken, demonstrates excellent interpersonal and •• communication skills which allow him to develop and maintain productive working relationships with patients, families, and other healthcare providers. I feel very strongly •• () that Mr. Clough is an individual very deserving of your consideration. Thank you for your attention and please do not hesitate to contact me if you have need of further information. ( Sincerely, ' ) (<Jl Deborah L. E y, BSN,RN,CE ,CNML Trauma Program Manager Bayhealth Dover, DE 19901 302~744-7183 www.bayhealth.org )

) AdvantEDGE Healthcare Solutions 307 Ruthar Drive Newark, DE 19711 ) February 6th, 2015 City of Dover, In behalf of AdvantEDGE Healthcare Solutions (AHS) we would to express our support of selecting the ) Camden-Wyoming Fire Company for your Emergency Medical Services needs for the City of Dover. We have been a business associate with the Camden-Wyoming Fire Company for the past 20 years and ) have established a great relationship for all their medical billlng needs. The leadership of the CWFC, especially EMS Supervisor Chris Clough have done an outstanding job ln providing excellent emergency medical services on a 24/7 basis. We believe that their professional care would be the perfect solution ) for the Emergency Medical Service needs for the City of Dover. ) The citizens of the greater City of Dover area will no doubt be in good hands with the dedicated, highly trained EMTs that provide excellent medical care and prompt transport to the hospital. Please feel free to contact me at your convenience if there's anything else that we can provide for you. AHS EMS Administrator

e-RD 13 CERTIFICATE OF LIABILITY INSURANCE I DATE (MM/DDIYYYY) 2/9/2015 ) THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS I CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES ) BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED I REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. I IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to 1 l the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). ~RODUCER ~~~~~CT Stacey Pulvirenti •General Insurance Agency, Inc. ~N£_ E•tl· (609) 492-8911 FAX fAJC Nol' (609) 492-9922 I )7712 Long Beach Blvd ~~~~s· .stacey@g i a911. corn 1 ) INSURER(S) AFFORDING COVERAGE NAIC# •.Long Beach Township NJ 08008 1NsuRERA :Arch Insurance Company 11150 .'Nsuiu;o I INSURERS: 'j:amden Wyoming Fire Co. Inc. INSURERC : 'fOO E Camden Wyoming Ave INSURERD: I INSURERE: ~ amden Wyoming DE 1 9934 INSURERF: COVERAGES CERTIFICATE NUMBER·CL152902631 REVISION NUMBER: ' THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD 1 INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS ) CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, 1 , EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. lSR 1 ADDL 1 Ll'R TYPE Of INSURANCE 1 ... ~ . . i~.~~~ POLICY NUMBER POLICY EFF POLICY EXP I IMl\lt'OD/YYYYI IMM/OCIYYYYl LIMITS ) ,_ GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 I ) x COMMERCIAL GENERAL LIABILITY ~~E'~lS'Es (~~~~nee\ $ 100,000 ,A I CLAIMS-MADE [JU OCCUR MEPK08141002 Jl.2/28/2014 11.2/28/2015 MED EXP (Any one person) $ 5,000 ) ~ PERSONAL & ADV INJURY $ 1,000,000 ' ) ,_ GEN'LAGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 10,000,000 10,000,000 I PRODUCTS - COMP/OP AGG $ I ) rx-i PCLICY n ~~,: n LOC $ COMBINED SINGLE LIMIT ) ,_ AUTOMOBILE LIABILITY (E.a accident) s 1.000 000 x ' A ,___ ANY AUTO BODILY INJURY (Per person) $ ALL OWNED - SCHEDULED MEPK08141002 ll.2/28/2014 112/28/2015 BODILY INJURY (Per accident) $ ) AUTOS ~ 1-- AUTOS I NON-OWNED PROPERTY DAMAGE HIRED AUTOS IPer accidenl\ $ ) ~ x 19 ~ AUTOS H I PIP- Tolal Disability Benefits $ 30.000 ,J ~ x UMBRELLA LIAS OCCUR EACH OCCURRENCE $ 3,000,000 EXCESS LIAS CLAIMS-MADE AGGREGATE $ 6,000,000 I DEDI I RETENTION $ ).le:UM08088102 11.2/28/2014 112/28/2015 $ WORKERS COMPENSATION AND EMPLOYERS' LIABILITY II WCSTATU- LIMITS TnlOV I IOJ~ Y/N D :~ ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ OFFICER/MEMBER EXCLUDED? N/A (Mandatory In NH) E.L. DISEASE - EA EMPLOYEE $ If ~es, describe under D SCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 4r Inland Marine t-mIM08041802 12/28/2014 P,2/28/2015 Deduct$500 / ~SCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (Attach ACORD 101, Additional Remarks Schedule, if more space is required) ', roof of insurance I I I I CERTIFICATE HOLDER CA NC ELLA TION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Dover 15 Lockerman Plaza Dover, DE 19901 0. CORD 25 (2010105) All rights reserved. 1 . JS025 (201005).01 The ACORD name and logo are registered marks of ACORD

I AMBULANCE SERVICES CONTRACT PROPOSAL 1 CITY OF DOVER, RFP NUMBER 15-0026CM l by PrimeCare Medical Transport, LLC 568 Milford Harrington Highway P.O. Box 839 Milford, DE 19963 (302) 422-0900 February 12, 2015

Addendum Receipt Record RFP 15-0026CM We have received and reviewed the following Addenda. A copy of this receipt record must accompany the bid submission. Addendum #1 , dated January 15, 2015 I 1. 2. Addendum #2 , dated February 4, 2015 I 3. dated I FIRM NAME: BY: PRINTED: TITLE: Manager I DATED: February 12, 2015 ' ADDRESS: 601 Fulton Street Dover. DE 19901 PHONE: 302-422-0900 FAX: 302-422-1082 EMAIL: primecaremt63@aol.com FEDERAL: 52-2023596 ID#

Request for Proposal l 5·0026CM AMBULANCE SERVICES CITY OF DOVER RFP namber IS..0026CM Rate Rate Rate First Year Second Year Third Year Second Ambulance (Between the houn of 7 a.m. $40.00/hour $40.00/hour $40.00/hour and t l :00 p.m., 7 Day• per week) Name et bldder:_ _ _..._Pri.....,·,..m,.,,eC=ar...,e...,M=eda::i..,ca,.,.1...:T._..ra=na><>-'"'rt""....,L..L..,C.___ _ _ _ _ _ _ __ (Individual, Firm, or Corporation) Point of contact: _ _ _.=Larrv ..............F.....B.,.r""a""d., .Je. _y_ _ _ _ _ _ _ _ _ _ _ _ _ _ __ (Printed name of ladMdual whose slgoatu e appears below) J ~ Signatlll'e of bidder: Business Addre11: Dover. DE 19901 Telephone number: 302-422-0900 FaxnumHr: 302-422- 1082 Date of bid: February 12. 201 S Email Addre11: primecarcmt63@eol.com Web 1ite: NIA Date of bid; Local Vendor Preference (Circle one): @ Rule2 Rule3 None Minority Vendor Preference (Circle one): No

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM TABLE OF CONTENTS SECTION General Information 1.0 Qualifications and Experience 2.0 2-4 Contract Period 3.0 5 I Termination of Contract 4.0 6 Pricing/Payment 5.0 7 ' J Vendor Responsibilities Vendor Location 6.0 7.0 8 - 10 11 Insurance 8.0 12 - 14 l Exceptions 9.0 15 Additional Information 10.0 16 Appendix I: Licenses I Memberships A l (a-h) Appendix 2: References A 2 Appendix 3: Sample Monthly Report A 3(a-c) Appendix 4: Certificates oflnsurance A 4

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 1.0 - GENERAL INFORMATION I. I PrimeCare Medical Transport, LLC, a Limited Liability Corporation of the State of Delaware (hereinafter referred to as "PrimeCare"), is pleased to have the opportunity to submit a proposal to provide emergency ambulance services to the City of Dover, Delaware (hereinafter referred to as "the City"). If issued a service contract by the City, we will furnish Basic Life Support Service within the boundaries of the Robbins Hose Fire District, in consideration of the payments and terms hereinafter mentioned. 1.2 Basic Life Support Service is defined as pre-hospital emergency medical care that is administered I by an Emergency Medical Technician-B, which meets or exceeds the standards of the United States Department of Transportation guidelines for Basic Life Support. Basic Life Support J Ambulance is a vehicle staffed by one EMT-B equipped to provide Basic Life Support. If contracted, PrimeCare will respond upon being dispatched by the Kent County Department of Emergency Communications, or its successors. Patients shall then be transported to area hospitals. J 1.3 In the event this bid results in a contract with the City, we propose to provide service to all persons without regard to race, color, religion, sex, handicap, natural origin, or ability to pay. l Detailed infonnation regarding PrimeCare's qualifications and experience, terms, pricing, responsibilities, location, and insurance coverage are outlined in the following sections of this proposal.

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 2.0 - QUALIFICATIONS AND EXPERIENCE 2.1 PrimeCare, a member of the American Ambulance Association, was established in 1997 to provide community ambulance services at a reasonable cost for patients and residents of health care, assisted living, and nursing facilities. For the last eighteen years, we have been providing ambulance transportation services for many facilities in Kent, Sussex and New Castle counties. Our company's history and previous contracts will be further discussed in section 2.7. See Appendix l for a copy of PrimeCare's American Ambulance Association membership certificate. 2.2 PrimeCare maintains full licensure through the State of Delaware and the State Fire School. See attached copies of licenses in Appendix 1. 2.3 All EMT personnel have been certified in the local Delaware Fire School as EMT-B's as required by law. PrimeCare employee's are required to wear unifonns and picture ID badges on all transports, to provide current driving records and certifications on an annual basis, to submit to random interval drug tests, and to update training as implemented by the Delaware State regulations. All employees have been subject to criminal background checks as part of the hiring process. 2.4 In accordance with Delaware State law, PrimeCare is licensed to provide Basic Life Support. 2.5 PrimeCare is a licensed provider of Medicare and Medicaid. In addition, we currently receive Medicare and Medicaid updates from the Health Care Financing Administration (HCFA), the federal agency that administers the Medicare, Medicaid and Child Health Insurance Programs. Furthermore, PrimeCare is provided with consult services from New York attorney David Warfel, who specializes in MEDICARE rulings. 2.6 As stated in 2.1 through 2.5, PrimeCare is in full compliance with alt the laws governing licensing, accreditation and regulation of our ambulance services. A more detailed description of PrimeCare's procedures and responsibilities will be covered in section 6.0. 2

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 2.0 • QUALIFICATIONS AND EXPERIENCE - CONTINUED 2.7 PrimeCare is a family operated business, currently in its eighteenth year providing services. We have offices in Milford and Dover, Delaware, along with vehicles stationed daily in both locations. We are available 24 hours a day, 365 days a year, and guarantee prompt and courteous service to all customers. We currently maintain a fleet of 14 ambulances including one equipped with bariatric equipment. Being locally owned and available 2417, PrimeCare strives to meet the needs of the communities we serve. We endeavor to personalize our services to meet a facility's specific needs. PrimeCare is a contracted provider with Logisticare, an outsourcing company that also handles all of the State Medicaid Ambulance transportation services. Logisticare, Inc. develops and accredits networks of local transportation providers with operations centers and regional offices that provide local oversight of all transportation and administrative activities. PrimeCare's team of Emergency Medical Technicians ranges from those with over 20 years training and experience down to those who are newly trained and in their first year. Inexperienced EMTs have the opportunity to gain experience with PrimeCare while performing non emergency transports before advancing to the 911 Service. Before they are approved for 911 Service, all EMTs must complete an evaluation process with our seasoned Field Training Officers (FTOs). The majority of our approved 911 Service EMTs are affiliated with local fire companies, which also provide 911 Services. Our experience includes providing medical transportation services for local facilities including Bayhealth Medical Center, Milford Genesis, Genesis Silver Lake, West Minster, Green Meadows & Green Valley Pavilion, and many of the surrounding nursing homes. We have had the emergency ambulance services contract for the City since April of 2004. We have operated from our current facility in the City of Dover since 2010. Our prior experience as the contracted provider to the City has allowed PrimeCare attendants to be trained and experienced in all areas necessary to fulfill the requirements outlined in RFP 15-0026CM. Our service procedures, policies and pricing covered in the following proposal have already proven effective, as they are currently in use under the City's contract with PrimeCare. On average, our ambulances have been arriving on the scene within 6 Y2 to 7 minutes. Furthermore, our current billing system, 3

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 1S..0026CM 2.0 - QUALIFICATIONS AND EXPERIENCE - CONTINUED Tri Tech, has proven to be effective and reliable. PrimeCare's current use of this system has ensured our ability to bill Medicare, Medicaid, insurance companies and private patients in a consistent and timely manner. The system also facilitates in generating a variety of different reports, which will be covered in more detail in section 6.10. 2.8 Included in Appendix 2 of this proposal are 3 references, including the contact name and phone number, for similar contracts completed within the last 3 years. See page A-2. 2.9 PrimeCare believes it qualifies as a minority owned enterprise. Marie Bradley and her two daughters, Karen Fry and Wendy Moore, own 51.66% of the LLC interests. These ownership interests have remained the same since the organization's fonnation. J J 4

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 3.0 - CONTRACT PERIOD 3 .1 The tenn of this contract, in the event that it is issued to PrimeCare, shall be for three (3) years, unless terminated by the City for cause. This contract shall be subject to the Charter and ordinances of the City and all applicable State and Federal laws. See section 4.0 for information regarding the termination of the contract. I 3.2 PrimeCare also recognizes that contract period may be extended by the City for two (2) additional one (l) year terms, if we agree to hold the prices as outlined in this proposal. If such an extension occurs, it will be agreed upon by both PrimeCare and the City in written documentation. I I 5

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 1S-00l6CM 4.0 - TERMINATION PERIOD 4.1 ln the event that a contract is issued, PrimeCare is in agreement with the City's right to review our performance on an ongoing basis throughout the term of the agreement. If, at any time, in the judgment of the City, PrimeCare shall fail to fulfill any of its obligations under this agreement in a timely and proper manner or violate any of the terms of this agreement, we recognize that the City has the right, in its sole discretion, to immediately terminate this agreement. The failure of I the City to exercise any right under this agreement shall not be construed by PrimeCare as a waiver of the right to exercise the same right or any other right at any time . ., PrimeCare also recognizes that we shall not assign any portion of the agreement or the services to be rendered without first obtaining written consent of the City. Any assignment made contrary to the provisions of this Section shall serve to terminate the agreement at the option of the City. 6

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM S.O - PRICING I PAYMENT 5.1 The usual and customary patient charges shall be applicable in the Robbins Hose Fire District at the initiation of the contract, if issued, and shalt be applied uniformly and equally to all persons residing in the Robbins Hose Fire District for alt services rendered. PrimeCare will bill the usual and customary charges to all insurance companies and patients without insurance for ambulance transports. We agree to accept assignment of Medicare, Medicaid and contracted insurance carriers as full reimbursement, unless there is a deductible or co-insurance payment on the patient's insurance. If there is an applicable deductible or co-insurance payment, PrimeCare may bill for co-insurance payment, deductibles and insurance denials. PrimeCare will provide one ambulance, as discussed in detail in section 6.1, for only the patient I charges just outlined in this section. We guarantee that there will be no cost to the City if issued exclusive jurisdiction for 911 calls. I PrimeCare will provide a dedicated second ambulance (hereinafter referred to as the "B unit"), as discussed in detail in section 6.2, at a rate of$ 40.00 per hour for each hour during which the B unit is on duty. Any overtime after 11:00 p.m. wilJ be billed in 15-minute increments at a rate of $ 60.00 per hour. PrimeCare recognizes that these rates and charges should be reviewed at the end of the contract period to determine if any adjustments are necessary. 5.2 In order to ensure accurate billing, PrimeCare will send a monthly summary of time charges to the City. These time charges will reflect the rates discussed in section 5.1. 5.3 PrimeCare requests that payments shall be made within 30 days after the City's receipt of the monthly statement. 7

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 6.0 - VENDOR RESPONSIBILITIES 6. t If contracted, PrimeCare will provide one (1) dedicated ambulance with crew to provide Basic Life Support Service within the Robbins Hose Fire District twenty-four (24) hours a day, seven days a week. As covered in section 5. 1, this ambulance will be provided at no cost to the City in I exchange for exclusive jurisdiction for 911 Service calls. I 6.2 PrimeCare shall provide a dedicated second ambulance, or B unit, with a crew to provide Basic Life Support Service within the Robbins Hose Fire District daily between the hours of 7:00 a.m. to 11 :00 p.m., seven days a week. As covered in section 5.1, PrimeCare shall bill the City for the B unit at the rate of $ 40.00 per hour for each hour during which the B unit is on duty. Any overtime after 11 :00 p.m. will be billed in 15-minute increments at a rate of$ 60.00 per hour. We will include copies of employee's schedules for coverage of the B unit shift with the monthly statement to the City. Additional reports related to the B unit shall be provided to the City upon I request. l 6.3 PrimeCare agrees to comply with the standards and policies of the Kent County Department of Emergency Communications as they apply to the provision of emergency ambulance services. At our expense, we will provide telephone communications from its central office and substations to J the Kent County Department of Emergency Communications. PrimeCare shall also have a communication system for the dedicated ambulances which is compatible with the Statewide Emergency Medical Services system to allow for communications with the Kent County Department of Emergency Communications and Kent General Hospital. As the contracted provider, PrimeCare has equipped the dedicated ambulances with an Opticon system to facilitate safe and rapid response. PrimeCare agrees that all ambulances, dedicated or backup, shall meet the latest KKK-A-1822-C Federal Specifications as to the ambulance, excluding equipment. We agree to maintain the equipment and supplies required by the State of Delaware State Fire Prevention Commission on each ambulance. Furthermore, all ambulances are equipped with a semi-automatic external defibrillator as approved by the Delaware Office of Paramedic Administration. PrimeCare recognizes that the City may, with or without notice, inspect or have inspected at the City's expense, our ambulances or equipment to ensure compliance with the requirements of 8

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 6.0 • VENDOR RESPONSIBILITIES • CONTINUED VIII-A and VIII-B. In the event of a call for service during a spot check, the inspection shall be immediately ended and the ambulance returned to service. 6.4 PrimeCare will staff each dedicated ambulance with one EMT-B and a qualified driver at all times. The EMT-B shall posses both a valid diver's license and an Emergency Vehicle Operator's license issued by the Division of Motor Vehicles or the Department of Transportation of the State of Delaware or the equivalent or higher. In addition, the EMT-B shall also have a current ambulance EMT certificate issued by the State of Delaware State Fire Prevention Commission. The qualified driver shall possess both a valid driver's license and an Emergency Vehicle Operator's license issued by the Division of Motor Vehicles or the Department of Transportation of the State of Delaware or the equivalent or higher. I 6.5 The EMT-Bs and the qualified drivers will be trained and certified in semi-automatic external defibrillation. PrimeCare will supply a list of certified employees to the City prior to I commencing work. This list shall be updated as new employees are added. 6.6 PrimeCare agrees to provide services to all residents of the City, regardless of their ability to pay. 6. 7 PrimeCare will only provide vehicle operators who possess a valid driver's license and have completed an Emergency Vehicle Operator's course. PrimeCare shall also conduct all operations in conformity with State laws and City ordinances with regard to speed and safe operations of emergency vehicles. All applicable license fees and taxes to the City will be paid when due. 6.8 PrimeCare shall provide emergency ambulance services within the City's stated maximum response time of 15 to 20 minutes. We maintain that our ambulances will be on the road within an average of one (I) minute after receipt of a call from the Kent County Department of Emergency Communications and will respond to the dispatched location unless on a current call. PrimeCare has consistently met these standards in fulfilling its current and previous contracts with the City. In the event that our dedicated ambulances are responding to a call, or otherwise not available, we will notify the Kent County Department of Emergency Communications immediately. 9

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 6.0 - VENDOR RESPONSIBILITIES - CONTINUED 6.9 If contracted, PrimeCare recognizes that there may be times when additional ambulances may be warranted, e.g.t snow, natural disaster. At such times, upon notice from the City, we will provide additional ambulances from our remaining fleet of 12 licensed ambulances. These ambulances are normally based in Kent County at our Dover and Milford locations so they can be dispatched quickly to Dover. These additional ambulances meet all prerequisites outlined by the City in the RFP. We would like to note that this section is not be construed as anything but a temporary modification of the requirements of Section 6.1. 6.10 PrirneCare shall conduct a formal quality assurance program with accurate and complete report forms in conformity with the State of Delaware Ambulance Report Form or its successor. These reports, which shall include the data bulleted below, will be submitted for each calendar month no later than the 10th day of the foil owing month. In addition, PrimeCare recognizes that these monthly summary reports may be subject to inspection by the City upon request. The following data will be furnished into a monthly report and provided to the City: • Number of emergency dispatches • Number of dispatches answered by a 2"d or 3rd unit • Average response time • Average time to the scene • Average time to the hospital • Average daily responses • Average daily transports • Total patients transported • Total 91 l ambulance runs • Gone on arrival I cancel • Transport refusals • Stand by scene • Any other infonnation as determined by the city An example of a monthly report containing such data has been included in Appendix 3. In addition to monthly summary reports, PrimeCare shall have a medical director, preferably an active board-certified emergency physician working at Kent General Hospital, to oversee perfonnance. 10

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 7.0- VENDOR LOCATION 7. I PrimeCare has Located its equipment and crews within the corporate boundaries of Dover since 20LO so that an emergency ambulance can respond promptly to any area within the limits of the Robbins Hose Fire District. Our current Dover facility is located at: PrimeCare Medical Transport. LLC 601 Fulton Street Dover, DE 19901 7.2 [f issued a contract as a result of this proposal, PrimeCare will comply with the City's request to relocate into a City managed facility within six (6) months notice and will be able to commit to a lease or sublease at a negotiated price. I j 11

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 8.0 - INSURANCE 8. 1 In order to cover the performance of services rendered under this proposal, PrimeCare shall purchase, maintain, and keep in force all insurance types and limits listed in sections 8.1.1 through 8.1.S at its own expense. In addition to the following coverage, PrimeCare agrees to obtain any other insurance coverage that may be required by law. I PrimeCare has insurance coverage types and liability limits as follows: I 8. l. I Workman's Compensation insurance in accordance with statutory requirements - • Employer's Liability with a limit of not less than$ 100,000. I 8.1.2 Automobile Bodily Injury and Property Damage Liability Insurance - • Having a combined single limit of not less than $ l ,000,000 per occurrence. 8.1.3 Public Liability Insurance - 8.1.3. l This insurance will be of a comprehensive form for bodily injury and property damage with a combined single limit of not less than$ l,000,000 per occurrence and$ 3,000,000 in the aggregate. • The Coverage includes Personal Injury Liability (with the Employee Exclusion deleted) with a limit of not less than$ 1,000,000. • PrimeCare will indemnify and hold the City harmless against all liabilities, judgments, costs, damages, and expenses which may accrue against or be charged to the City by rea.o:ion of loss or damage to the property of, injury to, or death of any person or persons arising out of any act or omission of Contractor or from the perfonnance of Contractor of this contract with the exception of professional ambulance driver's duties performed under this contract. 8.1.3.2 The Public Liability Policy wilt include Contractual Liability with Bodily Injury and Property Damage limits of not less than$ 1,000,000 Combined Single Limit, specifically covering the hold harmless agreement indicated above. 12

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 8.0 - INSURANCE - CONTINUED 8.1.3.3 The Automobile and Public Liability Insurance will be extended to include the City as an Additional Named £nsured. 8.1.4 Ambulance Drivers and Attendants Malpractice Liability Insurance - 8. l.4. l The Limit of Liability shall have an amount of not less than $ 1,000,000 per occurrence and in the aggregate. 8.1.4.2 The Ambulance Drivers and Attendants Malpractice Liability Policy will include Contractual Liability with Bodily Injury and Property Damage limits of not less than $ 1,000,000 Combined Single Limit, specifically covering the hold harmless agreement indicated above. 8.1.4.3 The Ambulance Drivers and Attendants Malpractice Liability Insurance will be extended J to include the City as an Additional Named Insured. 8.1.5 Business Interruption Insurance - 8.1.5. l The Limit of Liability will not be less than$ 200,000. 8.1.5.2 PrimeCare will indemnify and hold the City harmless against all liabilities, judgments, costs, damages, and expenses which may accrue against or be charged to the City by reason of disruption or loss of service to any person or persons arising out of any act or omission of Contractor. 8.2 Prior to the effective date of this contract, PrimeCare will file with the City valid certificates of insurance acceptable to the City in the amounts and coverage aforesaid or alternatively in primary amounts acceptable to the City with additional umbrella coverage up to $ 1,000,000. Such certificates of insurance shall contain a provision that coverage afforded under the policies will not be canceled until at least thirty (30) days' prior written notice has been given to the City. 13

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 15-0026CM 8.0 - INSURANCE - CONTINUED 8.3 PrimeCare shall pay, indemnify and save harmless the City, its agents and employees from all suits, actions, claims, demands, damages, losses, expenses and/or costs of every kind and description to which the City may be subjected or put by reason of injury (including death) to I persons or property resulting from the manner or method employed by PrimeCare, its agents and employees, in the performance of this contract, or any part thereof, or from, by, or on account of I any act or omission of ours, its agents and employees, and whether such suits, actions, claims, demands, losses, expenses and/or costs be against, suffered or sustained by the City, its agents and employees, or be against, suffered or sustained by other corporations and persons to whom the City, its agents and employees, may become liable thereof. I J 14

AMBULANCE SERVICES CONTRACT PROPOSAL CITY OF DOVER, RFP NUMBER 1S-0026CM 9.0 - EXCEPTIONS I SPECIAL SITUATIONS PrimeCare would like to identify our proposed responses in the following situations, which have not been specifically identified in any previously covered sections of RFP l 5-0026CM. 9. l If the provider receives a call for Basic Life Support Service directly from the public, the Kent County Department of Emergency Communications will be notified that the dedicated ambulance is responding to that call. 9.2 In the event emergency ambulance service is requested by the Kent County Department of Emergency Communications for the dedicated ambulance to respond to an emergency outside of the Robbins Hose Fire District, the dedicated ambulance shall respond and will bill the same as if the emergency had been within the Robbins Hose Fire District. The provider would expect a reciprocal agreement with all neighboring fire districts in the event the dedicated ambulance is unable to respond to any emergencies within the Robbins Hose Fire District. 9.3 Even if the Kent County Paramedic Unit is dispatched, PrimeCare will respond to all emergency ambulance calls within the Robbins Hose Fire District. Jn the event that PrimeCare is dispatched by the Kent County Department of Emergency Communications to a patient who is in need of paramedic service, we will contact Kent County Department of Emergency Communications and request paramedic service. 9.4 If a patient refuses service, PrimeCare will: (I) Completely assess patient with vital signs with patient's permission; (2) Complete documentation of call, circumstances, patient condition, etc.; (3) Get refusal waiver signed by patient after documentation is done; (4) If patient is a minor, we wiJl transport unless a parent or legal guardian signs refusal waiver. 15

AMBULANCE SERVICES CONTRACT PROPOSAL I CITY OF DOVER, RFP NUMBER 15-0026CM 10.0 - ADDITIONAL INFORMATION 1 I 10.1 PrimeCare is an equal opportunity employer, and as such, shall select employees on the basis of qualifications without regard to age, sex, race, color, creed, religion, or national origin. 10.2 PrimeCare Medical Transport, LLC is an independent contractor in its relationship with the City. Nothing herein contained shall in any manner or at any time be construed to (1) effect an agreement of partnership or joint venture, or (2) render any party hereto the employee or master of any other party and/or its employees, agents or representatives. I 10.3 [f the proposal results in a service contract awarded by the City, the contract would not be I considered as giving PrimeCare Medical Transport, LLC the right to operate an exclusive ambulance service within the Robbins Hose Fire District. The contract would, however, be considered as giving us the right to operate an exclusive emergency ambulance Basic Life J Support Service as the representative of the City in the Robbins Hose Fire District when dispatched by the Kent County Department of Emergency Communications. J f 16

..__.. - - 1997113238 STATE OF DELAWARE LICENSE NO. o-. VALID POST CONSPICUOUSLY DIVISION OF REVENUE 01101/15. 12/31/15 NOT TRANSFERABLE BUSINESS CODE 173 LICENSED TAXICAB/BUS OPERATOR DLN: f 4 98505 52 GftOLl'OOt>E ACTMTY DATEISSUED: LICENSE FEE: 11/27/14 $ 705.00 **VALIDATED** 2015 MAILING ADDRESS BUSINESS LICENSE BUSINESS LOCATION PRIMECARE MEDICAL TRANS LLC PRIMECARE MEDICAL TRANS LLC 568 MILFORD-HARRINGTON HWY 568 MILFORD-HARRINGTON HWY PO BOX839 POBOX839 MILFORD DE 19963-0839 MILFORD DE 19963-0839 IS HEREBY LICENSED TO PRACTICE, COf>DlJCT OR ENGAGE IN THE OCCUPATION PATRICK T. CARTER . OR BUSINESS ACTIVITY INDICATED ABOVE IN ACCORDANCE WITH THE LICENSE DIRECTOR OF REVENUE -------------------------···..- APPLICllTION DULY FILED PURSUANT TO TITLE 30, DEL CODE. ._.... _....._,~----~------------ > e- I ,......

.. ·..Cirv: . oF.·~WiLMJNGToN· ..· .:: . .. : . . . -·.·Bu.s1Ness L1ceNsE. ~- . .. :. . . . . , ... . .. ACCOUNT NO. ·.. LICENSE NO. CODE . . ., ·FEE PAID 043439 . .. ..• !~·00_6. . . . -~ 003-: . -BUSES'!A~tsv~;rCLES FO_R 180.00 P-~IMECARE · MEDICAL · BUSINESS. s 6 B. MILF-OAD HARRINGTON ..·. . . . ·. :. . ·HWY · Mil;.F'.O~O.,: .. DE ·19'963 . . .. . PRIMXCARE MEDIC~ TRANSPORT LLC- · · PO BOX eJ9 MILFORD, DE 19963 COMMISSIONER . DEPARTMENT OF LICEiNSES &INSPECTIONS THI~ LIC.EN~f - UUS.T BE DISPLAYED IN A P'ROMINEKT PLACE

- ·- The State Fire Prevention Commission Hereby Approves the Operation of the Listed AmbnlBDces Through 1213112015 The Vehicle(11) li&ted romply with dw Unit ID# SeriaWint Year Certified Date Make 11tandanb e111abli.slied by dte Delaware State Fire Pnventton Conmttlllion. I. UNIT36 1GCHG396071195710 2007 1/112015 CHEV FORD ~:/Jfh;lr 2. Unit39 1FDSS34P29DA64327 2009 1/1/2015 3. UNIT40 1FDSS3EPXADA36l81 2010 1/112015 FORD Chllinnan. Fire Prevention Ccmmission 4. UNITS3 IFDSE3SP7SHA09266 200S 111/2015 FORD Date Issued: 121312014 s. UNITS4 I FDWE35PX5HB48860 2005 1/112015 FORD 6. UNITSS IG8JG316771225738 '1.007 1/112015 Chev PRIMECARE MEDlCAL TRANSPORT POBOX839 7. UNITS6 IGBJG316291181859 2009 l/l/'2015 CHEVY 568 MILFORD-HARRINGTON HfGHWA Y MILFORD, DE 199630000 8. UNIT57 1GB6G286JAJ 121168 2010 1/J/2015 GM Please Maintain For Your Recotds The State Fire Prevention Commission Hereby Approves the Operation orthe Listed Ambulances Through 12/31/2015 The Vehicle(s) fisted comply .,,;th the Unit ID# SerialNin# Year Certified Date Make standards established by 1he Delaware Sime Fire PreventiOlt Commission. J. UNJT58 IFDXF.-'5P27DBOI 049 2007 1/1/2015 FORD f>~J.KM 2. Unit41 I FDSS3ES9EDA08544 2014 11112015 FORD J. UNIT32 IFDSS34FXJHB 18013 2003 11112015 FORD Chairman, Fire Prevention Commission 4. UNIT37 IGCHG396X71196413 2007 111/2015 Chev Date Issued: 1213/2014 S. UNIU8 IGCHG39677J tm92 2007 111/2015 Chev 6. Unit42 !FDSS3ELSEDA67812 2014 l/lflOIS FORDE3SO PRIMECARE MEDICAL TRANSPORT POBOX839 568 MILFORD-HARRINGTON IDGHWAY MILFORD, DE 199630000 Pleue MaintBin For Your Record:i

CERTIFICATE OF RECOGNITION AWARDED TO Primecare Medical Transport For being a 2014 Outstanding Transportation Provider We couldn't do it without you! Awarded this 18th day of June, 2014

- I I - - - - - - - -,l/ - --~ II - 1, l I 11 /\ !\ \ r I~ I ~ .. \ N I I :\id I; l I l :\ .\! c I .... ' .. ~ I I \ I I . . ' :, I I 1 i This certifies that l PriineCare Medical Transport 1 l Milford, DE is a member in good standing of the American Ambulance Association 2015 Mike Hall Maria Bianchi President Executive Vice President American Ambulance Association American Ambulance Association 3- I > J

Presented to Prime Care Medical Transport, LLC Congratulations on your 15 Years of participation in the Workplace Health and Safety Incentive Program. Your concern for health and safety is commendable and benefits both you and your employees. Karen Weldin Stewart, CIR-ML Awarded September 2014 Insurance Commissioner -e> I , -...

I 1 I EXEMPTION .AGREEMENT Prime Care Medical Transportation located in Milford, Delaware is hereby issued an exemption from the licensing requirements of COMAR 30.09, MIEMSS: Conunercial Ambulance Regulations under the following conditions: Issued Expiration January 1, 2015 December 31, 2015 May Operate As: Basic Life Support Service Acceptable Transports: 1) Transporting patients into Maryland, or 2) Transporting patients into Maryland and returning the same patient within the same calendar day. Records & Reporting I 1) Submit by the 15th of each month for the preceding month a complete and accurate report for each patient that the commercial ambulance service transports under this exemption on a form J supplied by SOCALR. 2) Immediately report: • Previous, current, or pending Federal, State, or local disciplinary action against the service, its agents, or employees. • Any events involving the ambulance service which result in bodily injury or death. 3) Maintain a copy of this exemption on all vehicles operating in Maryland. Endorsement: _l_!E_j/'5 Date Title 01/13/2015 Bill J Adams Jr, MS Director State Office of Commercial Ambulaccc Licensing and Regulation A-l(h)

Request for Proposal l 5-0026CM REFERENCE FORM AMBULANCE SERVICES CITY OF DOVER I 1. COMPANY NAME: Logjsticare Solutions ADDRESS: 1eo Greentree Drive. Suite 102 I Dover. DE 19904 I CONTACT PERSON: TELEPHONE#: Ann Bourne 302-677-8900 I FAX#: 2. COMPANY NAME: Dover Downs. Inc ADDRESS: 1131 North DuPont Highway. PO Box 843 Dover. DE 19903 CONTACT PERSON: Charles Locktiart. V.P. Harness Racing TELEPHONE#: 302-674-4600 FAX#: 3. COMPANY NAME: Dover Police Department ADDRESS: 400 South Queen Street. Tyrner Building Dover. DE 19904 CONTACT PERSON: Chief Paul B9rnat TELEPHONE#: 302-736-7100 FIV<.#: A-2

1 Primecare Medical Transaan. UC. P.O. Box839 Miiford, DE 19963 302-422-0900 Fax: 302-422-1082 I January 05, 2015 I Mr. Scott Koenig Director, Emergency Services 15 East Lockennan Plaza Dover, DE 19901 J Mr. Scott Koenig: During the month of December, 2014, PrimeCare Medical Transport, LLC. responded to 634 ' emergency dispatches. _H2_ of those dispatches were answered by a second or third unit. Average response time 53 seconds Average time to the scene 06 min. 36 sec. J Average time on scene 10 min. 21 sec. Average time to the hospital 7min. 0 sec. Average daily responses 20 Average daily transports 16 Total patients transported 511 The following pages include further statistical data regarding emergency transports and a listing of our certified personnel. Respectfully, Larry Bradley, CEO PrlriieCare Medical Transport, LLC. A-3(a)

Primee1re Medic11 Transnan. ue. P.O. Box839 Milford, DE 19963 302-422.0900 Fax: 302-422-1082 PrimeCare Medical Transport, LLC. J DECEMBER 2014 l Total 911 ambulance runs 634 Gone on anivaVcancel 85 Transport refusals 25 I Stand-by scene 5 Average response time 53 sec. 1 Average time to the scene 06 min. 36 sec. Average time on scene 10 min. 21 sec. Average time to the hospital 07 min. Osec. Average daily responses 20 A ver~e daily transports 16 Total patients transported 511 A-J(b)

l I PrimeCare Medical Transport, LLC. ] DECEMBER 2014 TYPE MONTH YTD Natural Illness 222 2359 10 77 40 482 Spinal Injury IO 115 Mental Patient 01 61 Head, Face, Neck 18 298 Seizure 22 239 Police Action 8 152 Overdose 13 148 Burns 0 11 CPR in progress 09 60 D.O.A. 08 39 Fracture 38 525 Miscarriage 02 27 Childbirth 05 25 Respiratory/Oxygen 134 1251 Bleeding 19 232 Stroke 15 137 Heart Attack 57 739 Sub-total 621 6900 Service Calls 08 125 Standby Fire Service 05 40 -- Total 634 7065 A-3(c)

OP ID: SK ACORD" I DATE (MMIDDIYYYY) ~· CERTIFICATE OF LIABILITY INSURANCE 01/12/2015 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE Of INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the cet11flcate holder la an ADDITIONAL INSURED, the pollcy(lea) muat be endorsed. If SUBROGATION IS WAIVED, •ubject to the terma •nd condltlona of the polley, certain pollcl•• may require an endorsement. A statement on thl• certificate does not confer rights to the certificate holder In Heu of such endorsement{s}. PROO\ICER L Iii W Insurance Ayency ~~!1~~·" P.O. Box918 rm?H ,f,. Fvtl• I r~ Nol: Dover, DE 19903 ~-..n. ADOR£S5: Andrew Cousin• i,iiiTnMioR ID•: PRIME-4 INSURERfSI AFFORDINGCOVERAGE NAJC# INSURED PtlmeCare Medical Transport INSURl!R,,.: Markel lnsu ranC?_!_Com.p an_L _ _ _ 38970 LLC - - P. 0. Box 839 ~~ · :Liberty.fl!lutual Ins~ _ _ _ _ INSURl!iu;_: _ _ _ _ _ _ _ _ _ -- ,_ 238220 -· Milford, DE 19963 INllUR2RD : - - - - - - - - - · - - - - - - - - - - - - ·· - - - - - - -- - IN5URl!R E: ,__.._ --- ,__.. - - · INSUR2R F: COVERAGES CERTIFICATE NUMBER: REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BtlEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF 1>NY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS ANO CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. l~-l: TYPE OF INI UIUJICE r.~:.:- = POUCYNUMBl!.R POUCY1:r• POl.ICYc,.,. LIMITS --x I GENERAL UASIUTY EACH OCCUAAENCE s 1,000,00~ A COMMERCIAL GENERAL LIABILITY =i CLAIMS-MADE [!] OCCUR I I MTK70000973 05101/201'4 05101/2015 ~RE'MIB'Es 't~"" I l;U MEO EXP (My one peswn) $ s 100,00Q 5,000 - - I PERSONAL & ADV INJURY $ 1,000,000 - GEN'\. AGOREGATE UMIT APPLIES PER: I GENERAL AGGREGATE PRODUCTS - COMP/OP AGG s s 3,000,000 3, 000,00~ 1 POLICY n\1.f>; AUTofllOBIU! UAlllUTY n LOC I EmpBen. COMBINED SINGLE LIMrT s 1,000 . 00~ (Ea accidant) s 1,000,0QO I ~ A - l\tN AUTO MTA70000973 05/01/2014 05/01/2015 BODILY INJURY (Per person) s -x r-- AU. OWNED AUTOS SCHEDULED AUTOS I BOOILY INJURY (Per ~ ccldent) PROPERTY DAMAGE s s x HIREOAUTOS (PER ACCIDENT) >-- x NON-OWNED AUTOS I s I s - UNMEu.A UAll EXCES5UAB ~I OCCUR CLAIMS-MADE :I EACH OCCURRENCE AGGREGATE $ s 1,000,00C 1,000,00Q A MTU70000973 05101/2014 05/0112015 - DEDUCTIBLE RETENTION S I s s WORKERS COllPt!N9ATIC* yIN I ! x IT~.fr~~ I i°J~- B AHO a.IPl..OVEflll' UABILITV ~y PROPRIETORIPARnlER/EXECUTIVE O~FICE RIMEMBSR !XCLUOEO? D I"'" I \YC533S301582041 12/14/2015 1211412016 E.L EACH ACCIDENT $ 100,00~ (Mllndlltory In NH) E.L DISEASE · EA EMPLOYEE s 100,000 ~rs96~~~ ~PERATIONS ti.low I E.L DISEASE - POI.ICY LIMIT s 500,00Q ~ I DESCRIPTION OF OPl!RATIQlllS I LDCATION8 /VEHICU!8 (Allach ACORD 101, AddlUonal Rem..U lchMut., I( mot1111p11ce l1 roqulrod) CERTIFICATE HOLDER CANCELLATION CITY030 SHOULD AHY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. City of Dover 15 E Loockerman St Dover, DE 19901 .t.UTHORIZE> Rl!PRESEKTATM! I CLv- f ~ C 1988-2009 ACORD CORPORATION. All rights reserved. ACORD 25 (2009/09t The ACORD name and logo are rwglaterwd marks of ACORD A-4

Table of Contents Page Introduction 1 Goals and Objectives 2 Benefits of Walking 3 Accomplishments 4 Existing Conditions Facilities 5 Land Use 7 Crash Analysis 9 Existing Plans, Policies, and Programs 11 Maintenance 22 Planned DelDOT Projects 24 Areas of Opportunity 26 Pedestrian Needs 27 Recommendations New Sidewalks and Trails 29 Pedestrian Signals 44 Maintenance 45 Signing, Striping, Lighting, Fencing 48 Delaware State University 54 Summary of Recommendations 55 Public Involvement 59 Acknowledgements 60

Introduction The City of Dover Pedestrian Plan is the product of a planning process that was initiated by public interest and support. The City of Dover, Delaware has had a long interest in promoting safe and convenient transportation alternatives such as walking and biking. In 1997, the City developed its first Bicycle and Pedestrian Transportation Plan, which was incor- porated into the City's Comprehensive Plan. Through extensive public involvement, this initial plan provided an assess- ment of existing conditions for biking and walking in the City, as well as developed specific recommendations, an imple- mentation strategy, and potential funding sources. Since the adoption of the first plan, there have been numerous changes in the way that walking is viewed as a mode of transportation. Walking has taken on a new level of importance at the Federal, State and local levels, as transportation agencies have realized the effectiveness of this mode as an alternative to the use of a motor vehicle. In addition to the transportation benefits, walking provides measurable health, quality of life, environmental, and economic benefits to the local community. The graphic on page 3 describes these benefits in more detail. The benefits of walking have been recognized by the U.S. Department of Transportation through the creation of funding sources dedicated to transportation alternatives (such as the original Transportation Enhancement Program, now includ- ed in the Transportation Alternatives Program). In addition, the Delaware Department of Transportation (DelDOT) has recognized the importance of walking as a transportation mode, and in 2009 established a full-time Pedestrian Coordina- tor position to ensure that pedestrian needs are incorporated into DelDOT projects throughout the state. In the current City of Dover 2008 Comprehensive Plan, existing conditions for walking are described in the Transporta- tion chapter. In addition, pedestrian needs are identified in the Comprehensive Plan. The report indicated that 68% of the public workshop respondents believed there are an insufficient number of sidewalks within the City, and a higher number felt that more pedestrian paths should be built. In addition, the Comprehensive Plan established specific recommendations for developing and expanding alternate modes of transportation. These recommendations are:  Update and implement the Bicycle and Pedestrian Transportation Plan of 1997  Review the bicycle and pedestrian transportation network to identify gaps and important segments needed to provide a continuous network  Develop an implementation plan to complete this network The Comprehensive Plan also declares "support for pedestrian, bikeway, and public transit facilities in subdivisions and site plan applications." Finally, the Comprehensive Plan notes that "the City of Dover is committed to working with the Dover/Kent County Met- ropolitan Planning Organization (MPO) to reduce the air quality impact of auto emissions through sound land use plan- ning, enhancing the bicycle and pedestrian network in Dover, and encouraging increased use of public transit." Specific recommendations relating to clean air goals identified in the Comprehensive Plan are:  Update and implement the Bicycle and Pedestrian Transportation Plan of 1997  Encourage and support the installation of multi-modal paths alongside street frontages where appropriate  Improve and widen sidewalks for bicycle and pedestrian use  Encourage DelDOT to increase bicycle paths along major routes within the City 1

Goals and Objectives The City of Dover Bicycle and Pedestrian Subcommittee has established the following goals and objectives as part of the update to the Pedestrian Plan: Vision - "Dover is a place where people of all ages and abilities can walk conveniently, comfortably and safely for all pur- poses." Goal 1 - Improve the pedestrian transportation network  Consider needs of all user groups  Identify key gaps in the network, and areas of safety concern  Develop project ideas for gaps where solutions are not immediately obvious. Seek the advice of creative and experienced professionals.  Prioritize project requests and advocate for funding  Track projects from planning through completion Goal 2 - Incorporate pedestrian elements into land-use and development planning Goal 3 - Provide for routine and timely maintenance (cleaning and clearing) of walkways, especially after snowfalls and rainfalls  Establish maintenance responsibilities, and coordinate actions (city, state, private)  Educate road snowplow operators, to eliminate blockage of walkways  Actively provide notice and citations to property owners  Integrate sidewalk maintenance (snow, debris, and vegetation removal) into routine actions of City street crews Goal 4 - Provide physical maintenance of walkways  Replacement of damaged or root-lifted concrete, blacktop, or brickwork  Restriping of crosswalks and other painted markers Loockerman Plaza Capital City Trail (U.S. 13) 2

Benefits of Walking As noted below, walking provides a multitude of low-cost benefits to a community. Transportation Provide choices Reduce congestion Affordable solutions Health Environment Support active life- Support smart styles Walking growth Provides recreation Improve air quality Reduce obesity Improve access to natural areas Economic Supports local businesses Attracts new growth Increase tourism Source: Adapted from 2009 Maryland Trails: Strategic Implementation Plan 3

Accomplishments Since 1997, the City of Dover and DelDOT have made great strides in creating a more pedestrian-friendly city. Listed below are examples of some of the accomplishments that have occurred since the previous Plan adoption:  Construction of new trail systems within Silver Lake Park and Schutte Park (early 2000’s)  Establishing a Traditional Neighborhood Design (TND) zoning category (2004)  Construction of the Isaac Branch Trail, part of the St. Jones River Greenway (2007)  Incorporating pedestrian signals and crosswalks as part of DelDOT’s Dover Signalization Improvements project along major routes such as Division Street, North Street, and West Loockerman Street (2007)  Enhancing pedestrian access to Booker T. Washington and Towne Point Elementary Schools, and William Henry and Central Middle Schools, through the Safe Routes to School program (2010 and 2011)  Closing portions of Fulton and Cecil Streets to vehicular traffic to improve the pedestrian environment for Wesley College students (2012)  Establishing a Bicycle and Pedestrian Subcommittee (2013)  Enhancing pedestrian access along North Street, through a DelDOT streetscape project (2013)  Completion of Phase I and Phase II of the Capital City Trail (2013 and 2014)  Sidewalk/crosswalk construction and HAWK signal installation along Route 8 near the new Dover High School (2014) Capital City Trail North Street Streetscape Silver Lake Park Wesley College Streetscape 4

Existing Conditions - Pedestrian Facilities As part of the update to the Bicycle and Pedestrian Plan, an inventory of existing pedestrian facilities within City limits was conducted. The inventory evaluated the following components:  Off-road trails and pathways  Sidewalks  Pedestrian signals and crosswalks  Pedestrian generators and attractors Figure 1 displays the results of the inventory. Listed below is a summary of the key findings from the pedestrian facility inventory:  There are approximately 9.0 centerline miles of off-road trails and pathways within the City.  There are over 18 miles of sidewalk gaps along State-maintained roads within the City.  There are 78 traffic signals within the City limits. Thirteen of these traffic signals (15%) do not have pedestrian signals and/or crosswalks. These signals are listed below and are mapped on Figure 1.  The City has numerous areas of potentially high pedestrian use, based on adjacent land use, population density, and proximity to pedestrian attractors/generators. Signalized Intersections Without Pedestrian Signals U.S. 13/Scarborough Road U.S. 13/Delaware State University Commons U.S. 13/Bay Road U.S. 13/Roosevelt Avenue U.S. 13/South State Street U.S. 13/Puncheon Run Connector U.S. 13/Webbs Lane U.S. 13/Webbs Lane South State Street/Webbs Lane Governors Avenue/State Street/Walker Road Kenton Road/Walker Road Kenton Road/College Road Kenton Road/Denneys Road McKee Road/Denneys Road Governors Avenue/State Street/Walker Road 5

Existing Conditions - Pedestrian Facilities 6

Existing Conditions - Land Use The City of Dover has a diverse mixture of land uses within its 22.7 square mile area. The City, with an estimated 2012 population of 37,090, has the second largest municipal population in Delaware. Dover is also the largest municipality in the state in terms of land area. Based on data provided by the City of Dover Planning Department, listed below is a breakdown of the land uses within the City limits, as of 2013. Existing land uses are also shown on Figure 2. Residential Land Use Category Amount As noted in the table, the predominant land use within City limits is active Agriculture/Open Space 38.5% agriculture and open space such as wetlands, wooded areas and vacant Residential 19.1% land. However, residential land use is also a primary land use. High density residential is located in the downtown core (roughly a 2 square mile area), Dover Air Force Base 18.0% while lower density, single-family residential land use composes the majority Other 17.4% of the land use in the surrounding suburbs. Institutional 8.7% Commercial Commercial 8.3% U.S. 13 is by far the primary commercial corridor throughout the entire City limits, as well as the Kent County region. This roadway facilitates a wide variety of traditional highway commercial uses, ranging from offices to restaurants to regional malls (Dover Mall). Other corridors with a high concentration of commercial uses include Bay Road, Route 8 (west of Saulsbury Road), and Loockerman Street in downtown Dover. Educational There are 4 universities and college within City limits - Delaware State University, Wilmington University, Delaware Technical and Community College, and Wesley College. In addition, there are 11 public schools in the City of Dover, 8 of which are elementary schools. Finally, there are several private school facilities located in Dover. Delaware State University Institutional The State of Delaware owns a variety of government buildings in Dover, including Legislative Hall, the State Archives, and the Kent County Courthouse. The downtown area also houses City Hall, a new library, the regional hospital, several museums, a vibrant historic district, and the Kent County transit hub. Open Space/Parks There are 24 City-maintained parks in Dover. Most of these are small parks located within subdivisions or on small lots in the downtown. There are several parks that are able to provide active recreational opportunities for large numbers of residents, including Schutte Park, Silver Lake Park, and Dover Park. In addition, The Green was recently incorporated into the National Park System as a National Monument. The Green 7

Existing Conditions - Land Use DAFB 8

Pedestrian Crash Analysis As part of the assessment of pedestrian conditions within the City, crash data from 2011 to 2013 was analyzed to deter- mine the number and severity of pedestrian crashes that occurred during the 3-year period. In addition, the analysis was used to determine if there were any concentrated areas of pedestrian crashes, in an effort to identify future engi- neering or enforcement solutions that could potentially address the crash history. Figure 3 shows the location of all reported pedestrian crashes that occurred within City limits from 2011 to 2013, as compiled by the City of Dover Police Department. Listed below is a summary of the crash data:  There were 39 reported crashes involving a pedestrian between 2011 and 2013. Year Crashes  Personal injuries were involved in 32 crashes (82%). 2011 16  There were no fatal crashes reported during the 3 year period. 2012 13  Twelve of the crashes (31%) occurred along U.S. 13 or at an intersection 2013 10 with U.S. 13.  As noted in the chart below, the majority of the crashes (17) occurred between noon and 6:00 PM.  The majority of the crashes (22) occurred on or near roads with a speed limit of 35 MPH or greater.  Pedestrian crashes have decreased 37% over the last 3 years. Midnight to 6:00 8% AM 26% 23% 6:00 AM to Noon 43% Noon to 6:00 PM 6:00 PM to Midnight Pedestrian Crashes - Time of Day South New Street/Water Street As shown on Figure 3, there were 5 pedestrian crashes reported along U.S. 13 between the former Sheraton Hotel and the north entrance to the Dover Mall. Despite the cluster of crashes reported in this 0.5-mile segment, this would likely not warrant further study, as many similar roads throughout the State (including Kirkwood Highway, Route 273, and Route 40) have pedestrian crash rates much higher than this segment of U.S. 13. The highest concentration of pedestrian crashes occurred along South State Street at the existing pedestrian crossing between Bayhealth Hospital (on the west side of the road) and the related medical facilities on the east side (adjacent to Holy Cross Church). Three pedestrian crashes were reported at this location between 2011 and 2013. South State Street at Bayhealth 9

Pedestrian Crash Analysis 10

Existing Plans, Policies, and Programs City of Dover Bicycle and Pedestrian Transportation Plan As noted, the City of Dover’s current Bicycle and Pedestrian Plan was adopted in 1997. The Plan details engineering, education, encouragement, and enforcement goals as they relate to biking and walking. The Plan presents a detailed assessment of specific pedestrian needs throughout the City of Dover, based on a rating system of land use and trans- portation conditions. In addition, the Plan details potential pedestrian needs based upon a Pedestrian Index evaluation. The Plan also identifies short-term and long-term actions designed to make the City of Dover more bicycle and pedestri- an friendly. The top ten recommended projects are listed below, with an accompanying status. Project Status 1. Schutte Park Off-Road Connection Not implemented 2. New Burton Road Pedestrian Crossing Not implemented 3. Path between Del Tech and Del State To be accommodated by Crawford Carroll Road Extension 4. Sidewalk Inventory/Spot Improvements To be completed as part of current Bicycle and Pedestrian Plan update 5. Establish Gateway Treatments Not implemented 6. Designate Commercial Corridors Incorporated in DelDOT’s Complete Streets Policy 7. Walker Road Bike/Ped Improvements Partially implemented 8. Improve Delaware Bicycle Route 1 Not implemented 9. Establish Dover Area Greenways Not implemented 10. Mifflin Road/Hazlettville Road Partially implemented The 1997 Plan identified a variety of roads in the City that did not have sidewalks or had sidewalk gaps. However, since 1997, numerous road segments have had sidewalks installed. A status of sidewalks along some of the major roads is provided below. The percentage refers to the approximate amount of sidewalks that existed for each time period. Sidewalk Percentage Comparison Road 1997 Status 2014 Status U.S. 13 3% 78% Walker Road 55% 100% College Road 18% 48% North Street 27% 100% South Governors Avenue 33% 100% South Little Creek Road 32% 64% New Sidewalk on U.S. 13 11

Existing Plans, Policies, and Programs City of Dover Code of Ordinances The City of Dover’s Code of Ordinances includes numerous requirements that ensure Dover will continue to be a pedes- trian-friendly community well into the future. The City requires developers to install sidewalks for all new major subdivi- sions. The Code includes design specifications for sidewalks, which refer to material, width and general location. In addition, the Code requires property owners to maintain sidewalk that is adjacent to their property, as explained in more detail on page 23. In an effort to enhance and promote walkable communities, the City has two additional categories that provide develop- ers with flexibility and incentives to address pedestrian needs through land use design. The categories are the Corridor Overlay Zone and the Traditional Neighborhood Design (TND), a zoning designation. The City of Dover has established a Corridor Overlay Zone along two roads in the northwestern part of the City:  Route 8 (Railroad tracks to western City limits)  McKee Road/Saulsbury Road (Denneys Road to North Street) The Corridor Overlay Zone has several primary purposes:  Promote superior urban design  Foster connections among adjacent properties  Preserve the function and efficiency of the roadway  Achieve a balanced streetscape which is friendly to the pedestrian and motorist alike By Code reference, superior urban design includes “transportation amenities for bicycles, pedestrians, and transit that exceed those required by the zoning ordinance.” As stated in the Code, “the intent of the TND zone is to create a walkable and pedestrian-friendly, economically viable professional, commercial and mixed use residential neighborhood for people of different ages and incomes that draw from the best architectural and community design features of Delaware and the Delmarva Peninsula from its colonial past to the mid 20th century. Its intent is also to preserve and enhance the natural landscape, celebrate the history of the site, and buffer the development from adverse external influences.” “It may provide locations for other uses that will aid in the fulfillment of the City of Dover's Comprehensive Plan and allow people to live near their work. The design of the streets shall form a connected system with dimensions and speeds reasonable to serve the development, but also to create an environment that is friendly to pedestrians and bicycle riders.” One of the first communities being developed under the TND zoning category is the Eden Hill Farm, a 265-acre mixed use development along North Street. The community, which is currently under construction, provides a mixture of commercial, residential, institutional, and open space located in close proximity to each other. The land use, combined with wide sidewalks, interconnections, and an internal trail network, creates a true walkable new community in the heart of Dover. 12

Existing Plans, Policies, and Programs First State Trails and Pathways Initiative The First State Trails and Pathways Initiative is a program managed by the State of Delaware whose primary goal is to “create a world-class statewide network of pathways and trails for Delaware’s citizens and visitors, to promote biking, hiking, walking, and active living.” The Initiative is managed in partnership by DelDOT and the Department of Natural Resources and Environmental Control (DNREC). The program was initiated in 2012 by Governor Jack Markell, in an effort to address the following goals:  Establish Delaware as a Top Ten Bicycle Friendly State (as designated by the League of American Bicyclists).  Support the creation of jobs resulting from investments in biking and walking  Create/expand community connections  Create healthy and active communities  Provide safe, affordable transportation and recreational choices  Incorporate environmentally-friendly practices into trail projects In Fiscal Years 2012 and 2013, the State of Delaware allocated $20 million towards this program. Since the program was initiated, numerous trails and pathways projects have been planned, designed, and constructed throughout the state. In addition, Delaware has improved its ranking as a Bicycle Friendly State, jumping from a national ranking of #10 in 2012 to #4 in 2014. Delaware is designated by the League of American Bicyclists as the most Bicycle Friendly State east of the Mississippi River. The City of Dover has been a direct beneficiary of the First State Trails and Pathways Program, as evidenced by the completion of Phase I of the Capital City Trail in 2013. Phases II and III are proposed for completion by the end of 2014. As noted on the map below, the Capital City Trail is a shared-use pathway that provides a direct connection from Silver Lake Park to the Isaac Branch Trail (a 2.6-mile greenway that connects U.S. 13 and Route 10). The Capital City Trail is being completed through a combination of widening existing sidewalks and installing new pathways to create an important pedestrian and biking facility in the heart of downtown Dover. The Capital City Trail also provides an en- hanced gateway into the Legislative Hall complex, as well as improves pedestrian and bicycle safety along East Loocker- man Street and MLK Boulevard. Capital City Trail 13

Existing Plans, Policies, and Programs DelDOT Complete Streets Policy Within the City of Dover, the Department of Transportation is responsible for the maintenance of all State roads within City limits. These include arterial routes such as U.S. 13, U.S. 13A (Governors Avenue), Delaware Route 8, Delaware Route 15, and State Street. Collector routes such as White Oak Road, New Burton Road, and Walker Road are also maintained by DelDOT. The vast majority of the roads in the City of Dover are maintained by the State. The City of Dover provides maintenance responsibilities for all City streets. Examples of City-maintained streets primari- ly include streets in the urban downtown core, such as Bradford Street and Kirkwood Street. In 2010, DelDOT adopted its Complete Streets Policy. As noted in the Policy, “the term Complete Street means a road- way that accommodates all travelers, particularly public transit users, bicyclists, pedestrians, and motorists, to enable all travelers to use the roadway safely and efficiently.” The purpose of the Complete Streets Policy is “to ensure that the DelDOT system modifications are routinely planned, designed, constructed, operated, and maintained in a way that ena- bles safe and efficient access for all users. The result should be a system for all users that is comprehensive, integrated, connected, safe, and efficient allowing users to choose among different transportation modes, both motorized and non- motorized.” A primary objective of the Policy is “to define and implement changes to the project development process that will value all transportation modes during the project scoping phase and enhance currently used design practices through updates to DelDOT subdivision and design manuals, design memoranda, and policies.” The DelDOT Complete Streets Policy indicates that “all projects in the state right-of-way that are considered road recon- struction, widens the pavement width, or allows for the inclusion of facilities for all users, shall consider all transporta- tion modes and accommodate accordingly.” Since its adoption, DelDOT has incorporated elements of the Complete Streets Policy into several projects in Dover, in- cluding the South Governors Avenue improvement project, which provided continuous 5-foot sidewalk throughout the project limits (Water Street to Webbs Lane). As part of the Capital City Trail project that was completed in 2014, DelDOT also widened existing sidewalk in heavily-used pedestrian areas to provide a 10-foot wide shared use pathway, enhancing pedestrian and bike mobility in the downtown area. In addition, DelDOT is including a 10-foot wide shared use path into the design of the West Dover Connector, a 3.2-mile long new roadway that will provide a direct connection between Saulsbury Road and U.S. 13. This project will also add sidewalks in the more urban typical section near Rodney Village, which is just south of the City limits. The project will significantly improve pedestrian access from the south part of Dover (as well as Brecknock Park in Camden) to west Do- ver, including Schutte Park and the existing path along Saulsbury Road. Proposed Typical Section - West Dover Connector 14

Existing Plans, Policies, and Programs DelDOT Statewide Pedestrian Action Plan In 2007, DelDOT adopted the Delaware Statewide Pedestrian Action Plan. The Plan was initiated as the result of Execu- tive Order 83, signed by Governor Ruth Ann Minner in March 2006. Executive Order 83 stated that an Advisory Council on Pedestrian Awareness and Walkability be established to assist DelDOT in developing and implementing a Statewide Pedestrian Action Plan. Per the Executive Order, the Plan was to address the following issues:  Ensuring that paths and sidewalks are continuous and interconnected where feasible  Developing consistent design standards for crosswalks, sidewalks, and pathways  Clarifying maintenance responsibilities for sidewalks  Reviewing traffic rules and driver behavior to help support a safer pedestrian environment  Promoting land use and traffic patterns that encourage walking and reduce air pollution The adopted Delaware State Pedestrian Action Plan, which can be found on the DelDOT web site at http://deldot.gov/ information/projects/bike_and_ped/delaware_ped/, includes the following key components:  Description of the importance of walking and pedestrian facilities  Identification of issues and concerns for pedestrians  Inventory of Federal, State, and local policies, regulations, and practices relating to pedestrians  Recommended actions Based on the Pedestrian Action Plan, DelDOT conducted a comprehensive sidewalk inventory in 2012 and is in the final stages of completing its ADA Transition Plan. It is anticipated that an open end design agreement and an open end construction contract will be procured to facilitate completion of standalone pedestrian projects that implement the Transition Plan. In the DelDOT FY 2015 - 2020 Capital Transportation Program (July 2014), the Department is propos- ing to spend $7.75 million on the construction of bicycle and pedestrian improvements throughout the state. Needs that are identified in the Transition Plan and in local community plans such as the City of Dover Pedestrian Plan will likely become a part of the Department’s project list for design and eventual construction and/or implementation. U.S. 13 Bus Stop (former Kmart site) Kings Highway/American Avenue 15

Existing Plans, Policies, and Programs DelDOT Safe Routes to School Program The Safe Routes to School (SRTS) Program is a DelDOT program whose primary purpose is to facilitate and encourage children to walk and bike to school safely. The State program was established in 2002, and the corresponding Federal SRTS program was initiated in 2005. Any public, private or charter schools are eligible to participate in the program, provided the projects benefit elementary and middle school age children. The SRTS program is divided into 5 compo- nents (the 5E’s): Engineering, Education, Enforcement, Encouragement, and Evaluation. DelDOT works with each school in the program to develop a Safe Routes to School Plan that incorporates each of these five elements into a com- prehensive program. Examples of eligible infrastructure and non-infrastructure costs are listed below. Infrastructure Non-infrastructure Sidewalk improvements Traffic education and enforcement Traffic calming Student sessions on safety Pedestrian signals Parent education materials Bicycle parking Evaluation and data gathering Four SRTS projects have been completed in the City of Dover, which consisted of improvements along pedestrian routes to 2 elementary schools (Booker T. Washington and Towne Point) and 2 middle schools (William Henry and Central Mid- dle) in the Capital School District. These improvements were completed in 2010 and 2011. The Capital School District was one of the first school districts in the state to take advantage of the Safe Routes to School funding. Central Middle School William Henry Middle School In addition, one SRTS project is currently in design, a project to enhance pedestrian access to W. Reilly Brown Elementary School on Webbs Lane. The project, which consists of new bulb outs, signals, and sidewalk upgrades, is scheduled for construction in the summer of 2015. There are currently no other SRTS projects proposed in the City of Dover. Webbs Lane at W. Reilly Brown School 16

Existing Plans, Policies, and Programs Dover Transit Center Neighborhood Plan In March 2011, following a design charrette process conducted the previous year, the Dover/Kent County Metropolitan Planning Organization (MPO) completed the Dover Transit Center Neighborhood Plan. The purpose of the Plan, devel- oped cooperatively with the Downtown Dover Partnership (DDP), was “to provide the City of Dover with a design and planning strategy for development around the new transit center. The plan also offers strategies to improve all modes of transport throughout downtown Dover.” The focal point of the study was the Dover Transit Center, located along Queen Street, Water Street, and West Street. The study area included a 16-block area, as shown in the graphic below. The study had the following key goals:  Improve the gateway entrances to the downtown area with building and improved streetscapes  Centralize parking in locations that encourage redevelopment and maintain streetscapes  Develop Queen, Water, and North Streets as improved corridors for vehicles and pedestrians  Encourage new development that compliments the existing historical architecture of Dover  Create a network of civic squares, open spaces, and public gathering places to provide greater connectivity  Use the transit center as an anchor for mixed use redevelopment and intermodal forms of transportation Study Area The study specifically evaluated potential land use and transportation opportunities along Queen Street, Water Street, and North Street. With regards to the pedestrian environment, the study recommended that “the pedestrian experience should be enhanced by improving sidewalks, providing landscaping buffering and/or removing existing surface parking lots, and adding pedestrian scale street lighting to improve comfort and safety.” Parts of this have recently been accom- plished with the completion of Phase I of the North Street streetscape project in 2013. An artist rendering showing an example of potential improvements is shown below. Implementation strategy (pedestrian related):  Provide streetscape and signage improvements at key gateways  Work with the City and DelDOT to improve crossings and to provide pedestrian-activated crosswalks at key intersections  Focus road improvements on Queen Street, Governors Avenue, Bank Lane, Water Street, and North Street  Promote the use of the St. Jones River (riverwalk, activity areas)  Construct streetscape enhancements along North Street and Water Street Artist Rendering - Queen/North Street 17

Existing Plans, Policies, and Programs Dover High School Pedestrian Study In the spring of 2013, the Dover/Kent County Metropolitan Planning Organization (MPO) conducted a study to evaluate the pedestrian needs associated with the construction of the new Dover High School. The new High School, which opened in August 2014, is located along Route 8 near the western limits of the City of Dover. It is located in a former agricultural area that has experienced significant residential growth in recent years. Route 8 is the primary east-west route in Dover, providing access to and from Maryland as well as facilitating local travel throughout the central Delaware region. Route 8 currently has average traffic volumes that exceed 18,000 vehicles per day, and has a relatively large percentage of commercial vehicles. In accordance with Department of Education requirements, students that live within a 2-mile walking radius of a high school are not required to be bussed, unless there is not a continuously safe way for them to walk to school. The pur- pose of the pedestrian study was to identify the sidewalk gaps and pedestrian needs within the 2-mile walking radius, develop conceptual plans and cost estimates for these areas, and identify potential constraints (environmental, drainage, utilities, right-of-way, etc.). The study evaluated 4 primary roads that are located within the 2-mile walking radius - Route 8, Kenton Road, Mifflin Road, and Hazlettville Road. Listed below is a summary of the study recommendations for each road. Route 8 - As part of the construction of the new high school, the school district has provided a 10-foot wide shared use path along its frontage. The path also goes to the rear of several existing residential properties. However, there were significant sidewalk gaps on both the north and south sides of Route 8, east of the new school. As a result of the study, DelDOT initiated a design project to install approximately 1,500 feet of new sidewalk on the north side of Route 8, be- tween the Cranberry Run and East Heatherfield communities. The sidewalk was constructed in the summer of 2014. In addition, as part of the new sidewalk project, DelDOT installed a High-Intensity Activated Crosswalk (HAWK) signal at the intersection of Route 8, Heatherfield Way, and the east entrance to the high school. The HAWK signal is a traffic signal that turns to red upon activation by a pedestrian. The signal stays dark unless activated. The HAWK signal pro- vides a safe signalized crossing for pedestrians crossing Route 8 to the high school. A photo of the HAWK signal is shown in the photograph below. Route 8 - Dover High School Route 8 - North Side Route 8 HAWK Signal 18

Existing Plans, Policies, and Programs Kenton Road - The Dover High School Pedestrian Study evaluated Kenton Road between Walker Road and Route 8, within the 2-mile walking radius of the new high school. Kenton Road is a 2-lane roadway that carries over 10,000 vehi- cles per day. The land use along the roadway is primarily high-density residential, with the Greentree Shopping Center located at the southern end. The YMCA swim club is also located at the intersection of Kenton Road and Walker Road. Currently, sidewalks are present along about 35% of the corridor. The study developed a concept plan and a cost estimate for providing continuous sidewalks along both sides of the roadway. Based on the recommendations of the study, DelDOT placed the Kenton Road project in the FY 2015- 2020 Capital Transportation Program (CTP). The project will add continuous sidewalks along Kenton Road from Route 8 to Chestnut Grove Road, a distance of 1.2 miles. As of September 2014, design is anticipated to begin in FY 2016. There was no construction funding allocated in the draft FY 2016 - 2021 CTP, as of September 2014. Kenton Road Mifflin Road - Mifflin Road, a 2-lane road between Route 8 and North Street, provides access for over 15,000 vehicles per day. With the exception of a bank on the southeast corner of Route 8 and Mifflin Road, the land use along the road- way is exclusively residential. The only sidewalk along Mifflin Road is located at the bank and a small section at the North Street intersection. A concrete pathway runs east to west and ties into Mifflin Road, providing pedestrian access from The Village of Westover to Mifflin Road. The Dover High School Pedestrian Study identified the potential for significant property, drainage and utility impacts associated with the installation of sidewalks along Mifflin Road. Sidewalks along this road are currently not part of the DelDOT Capital Transportation Program, and there is subsequently no design funding allocated for this improvement at this time. Mifflin Road Hazlettville Road - Hazlettville Road is a 2-lane road south of the new high school. The existing land use is primarily comprised of single-family and high-density residential units. Schutte Park is located on the south side of the road. There is existing sidewalk along the majority of the north side of Hazlettville Road, with the exception of 4 homes near Mifflin Road. There is also a shared use path along Schutte Park. Along the frontage of the Knottingham Meadows community, there is a gap in the sidewalk as it approaches Wyoming Mill Road (see photo). The new developer of the community is required to install the missing sidewalk, ensuring a continuous sidewalk along the south side of Hazlettville Road. There are no other plans at this time to install any additional sidewalk along Hazlettville Road, near its intersection with Mifflin Road. Hazlettville Road 19

Existing Plans, Policies, and Programs Delaware State University Pedestrian Study In the fall of 2013, the MPO conducted a study of pedestrian volumes along U.S. 13 and College Road around the cam- pus of Delaware State University. The university is located on the west side of U.S. 13, across from significant pedestri- an attractors such as the Dover Mall, Dover Downs, several shopping centers, and numerous restaurants. In addition, the University Courtyard apartment complex is located on College Road, approximately 1/4 mile from the main campus, and generates significant pedestrian volumes. In the summer of 2013, the university acquired the former Sheraton Ho- tel approximately 2/3 mile north of the main campus. The former Sheraton is now known as the DSU Commons, serv- ing as a residential hall for 250 students as well as an early college education program for high school students. There were several purposes of the study:  To quantify the pedestrian activity associated with the campus  To determine compliance with existing crosswalks  To identify pedestrian needs and determine potential solutions Listed below is a graphic that summarizes the pedestrian volumes as well as the crosswalk compliance, based on week- day and weekend counts that were taken at ten locations in October 2013. As noted in the graphic, the highest number of pedestrian crossings were recorded along College Road, between the University Courtyard apartments and the main campus. During the two day count period in October 2013, there were between 600 and 700 pedestrians that crossed College Road in this area. There was also over 600 pedestrians that crossed U.S. 13 at the main entrance to the university during the count period. 20

Existing Plans, Policies, and Programs As part of the pedestrian study, counters observed whether pedestrians were using the striped crosswalks or were crossing mid-block (outside of the designated crossing). From the study, the following conclusions can be drawn:  Pedestrians crossing at the U.S. 13/Dover Mall south entrance used the crosswalk 98% of the time  Pedestrians crossing at the U.S. 13/Dover Downs entrance used the crosswalk between 67% and 83% of the time  Pedestrians crossing College Road from the University Courtyard apartments to the main campus used the crosswalk only 7% of the time. As described below, several recommended improvements resulted from the study. The City of Dover also expressed interest in further evaluating improvements along College Road to increase safety for students. U.S. 13 Sidewalk - On the west side of U.S. 13, between the main campus and the DSU Commons, there was a 400- foot gap in the sidewalk network. This area is heavily used by pedestrians. The study identified this as a high-priority need, and as a result, DelDOT completed this project in the spring of 2014. U.S. 13 (Before) U.S. 13 (After) Extension of Brick Wall - The university is proposing to extend the existing brick wall approximately 950 feet south to College Road. The wall, which currently terminates north of the Dover Downs entrance, runs along approximately 2/3 of the campus’s U.S. 13 frontage. This improvement will serve to guide pedestrians to the designated crosswalks and sig- nalized intersections in this area, and reduce mid-block crossings of U.S. 13. U.S. 13 Post & Chain Fence/Landscaping - DelDOT is proposing to install a decorative post and chain fence with landscaping along the entire U.S. 13 frontage of the DSU campus. This improvement will reduce the opportunities for pedestrians to cross U.S. 13 at an unsignalized crossing. An artist rendering is shown on the photo to the right. As of September 2014, the funding for this project had not been allocated. DSU Sidewalk (existing) DSU Sidewalk (proposed) 21

Maintenance Policies As noted on page 2, maintenance-related issues compose two of the primary Goals to be addressed by the City of Dover Pedestrian Plan. The specific Goals are listed below:  Provide for routine/timely maintenance (cleaning and clearing) of walkways, especially after snowfalls and rain  Provide physical maintenance of walkways With regards to maintenance responsibilities, there are three different entities that play a role in the maintenance of pe- destrian facilities: DelDOT, the City of Dover, and private property owners. Listed below is a synopsis of the existing maintenance responsibilities of each entity, based on current policies and procedures. DelDOT Maintenance Responsibilities In accordance with a long-standing municipal agreement between the Department of Transportation and the City of Do- ver, DelDOT provides maintenance on state roads from curb to curb. Based on the town agreement between the 2 enti- ties, the City is responsible for maintenance on any transportation facilities beyond the curb line. This would include sidewalks and shared-use pathways. DelDOT adopted its Sidewalk and Multi-Use Path Maintenance Policy in 2013. As stated in the Policy, DelDOT does not maintain sidewalks owned or maintained by municipalities, located in subdivisions, privately owned, or maintained by others through a written agreement. With regards to snow removal of sidewalks and pathways, the Policy specifies the following:  In conjunction with established priorities for snow removal on roadways, snow removal for sidewalks and multi-use paths will commence immediately after completion of roads classified as “local” and subdivision 500 North State Street Sidewalk  Sidewalks and multi-use paths will be prioritized based on pedestrian traffic, high densities of elderly and dis- abled, schools, transit routes, and other high volume pedestrian facilities It was noted by the Subcommittee that the city has experienced concerns during heavy snowfall events, when snowplow operators tend to pile up compacted snow at the corners of intersections. This creates problems for pedestrians, partic- ularly those who may be disabled. The Subcommittee encourages DelDOT and the City’s Public Works Department to clear those areas as quickly as possible following a significant snowfall. As stated in the Policy, “all other maintenance, such as sweeping and trash removal, will be performed as resources are available within the Department.” With regards to street sweeping, in August 2014, DelDOT submitted its final Storm- water Management Plan for DNREC and Environmental Protection Agency review. The sweeping plan was required to be a science-based strategy targeting pollutant removal from state-owned roads before it enters the storm sewer sys- tem, and ultimately into rivers, lakes and streams. The targeted approach means that DelDOT is focusing on roads that have direct connections to the storm sewer system in areas that have the greatest potential to produce harmful pollu- tants (i.e. high traffic, commercial, industrial, residential). Each of these road types is swept at a frequency that maxim- izes DelDOT resources (manpower, equipment, budget) while meeting the terms of the National Pollutant Discharge Elimination System (NPDES) permit, which is to effectively prohibit the discharge of material other than storm- water. Because these road sections fall under different roadway categories, sweeping frequency will vary, but all will be swept at a frequency greater than the previous plan. Once the sweeping plan has been approved by DNREC and EPA, the exact frequency for each road will be determined. 22

Maintenance Policies City of Dover/Property Owner Maintenance Responsibilities The Dover Code of Ordinances contains several references to the maintenance responsibilities of property owners adja- cent to sidewalks. The Code of Ordinances reference is noted below, with the ordinance wording quoted. Article I, Sec. 98-5 : “It shall be unlawful for the owner or occupant of any premises abutting upon a sidewalk to permit or allow snow or ice to remain thereon for longer than 12 hours of daylight after it has ceased snowing, or to permit debris or other materials to accumulate at any time so that pedestrians may conveniently and safely pass.” Article I, Sec. 98-6 : “All persons occupying commercial establishments or premises fronting on any street or public place shall keep the sidewalk immediately in front of their premises clear of debris or other materials so that pedestrians may conveniently pass…” Article I, Sec. 114-2(h) : “All large or established trees shall be pruned to the following sufficient heights to allow the free passage of pedestrians - 8 feet over sidewalk.” Route 8 (at Greentree Shopping Center) 36 Delaware Avenue Article II, Sec. 28A : “The city council, at such time as it shall determine that the condition of a particular street or por- tion thereof, requires that sidewalks be laid, or that the sidewalks then existing...should be improved, or upon the peti- tion of a majority of persons owning property along any of the streets...asking that the sidewalks abutting on said street be improved, or that sidewalks be laid where there are none at the time of the petition, may direct the property owner or owners to lay or replace sidewalks with such materials, as in the judgment of the said council...may seem best under the circumstances. It shall be the duty of the city manager to give at least 15 days notice in writing to the owner or owners of said property affected by the action of the said council. It shall be the duty of the owner or owners, after notice shall have been given...to forthwith cause the said sidewalks to be laid or the improvement or alterations thereof to be made, as directed in said notice. Upon the failure of the owner or owners to lay or cause to be laid or improved or altered, the sidewalks...according to the direction of said notice, it shall be the duty of the city manager to cause the said sidewalks to be laid or altered or improved...according to the terms of such notice.” Article VII.B.4(b) - “If a homeowners association is formed...the organization shall be responsible for maintenance on...all open public facilities...including sidewalk…” In practice, the City’s Public Works Department repairs and reconstructs sidewalks as financial and personnel resources allow. An adjacent property owner is not responsible for making structural repairs to an existing sidewalk, based on current practice. Adjacent property owners are required to adhere to the regulations regarding snow removal, vegeta- tion clearing, and debris removal. The City does issue citations for violations, in accordance with the Code of Ordinanc- es. Specific pedestrian facility maintenance recommendations identified by the Subcommittee are noted on pages 47 - 48. Currently, the Code of Ordinances only refers to sidewalks. It is recommended that the Code be amended to include a reference to “shared-use path”, in addition to any sidewalk maintenance reference. This would require approval by the City Council. 23

Planned DelDOT Projects DelDOT has numerous projects planned in the City of Dover that will enhance mobility and safety for pedestrians. Listed below is a preliminary schedule for each proposed project, based on the DelDOT Fiscal Year 2015 - 2020 Capital Trans- portation Plan, as published in July 2014. The proposed DelDOT projects are also shown on Figure 4. Note that, of the 8 proposed projects, only one is currently funded for construction - the West Dover Connector. Proposed DelDOT Projects Project Limits Length Description Anticipated (Miles) Construction West Dover Connector North Street to 3.2 Extend Saulsbury Road to U.S. 13, FY 2015 U.S. 13 incorporating sidewalks, bike lanes, and a shared use path to facilitate bicyclists and pedestrians Kenton Road Route 8 to 1.2 Widen Kenton Road to include FY 2020+ Chestnut Grove Road shoulders, bike lanes, and sidewalks Loockerman Street/ Intersection 0.1 Install a roundabout and create a FY 2020+ Forest Street pedestrian friendly gateway Crawford Carroll Road Lowes to U.S. 13 0.5 Extend existing road to U.S. 13 Extension opposite Dover Mall, and include bike FY 2020+ and pedestrian amenities U.S. 13 Widening Puncheon Run to 0.3 Add a third through lane and FY 2020+ Walnut Shade Road continuous sidewalks to U.S. 13. U.S. 13 Sidewalks MLK Boulevard to 0.3 Install new sidewalks on both north- Loockerman Street bound and southbound U.S. 13 FY 2020+ Route 8/ 0.2 Install an additional through lane Saulsbury Road Intersection and left turn lane on NB and SB FY 2020+ Saulsbury Road 24

Planned DelDOT Projects 25

Areas of Opportunity The City of Dover, particularly in its urban downtown core, has had a long history of ensuring that pedestrian needs are considered and incorporated as part of land development and transportation investment decisions. In recent times, the City has made significant progress over the past several decades in ensuring that the needs of the pedestrian are equiv- alent to those of any other transportation mode. This is reflected in its municipal code, its land use design standards, and the recent installation of numerous privately-funded and publicly-funded pedestrian improvements throughout the City. The City has required that sidewalks be installed as part of all new development projects since at least the 1980’s. The City’s first Traditional Neighborhood Design, the Eden Hill Farm, will be developed as a community whose primary emphasis will be on the pedestrian and connectivity to adjacent mixed land uses. Since the Bicycle and Pedestrian Plan was completed in 1997, the City has also developed a trail network in its major parks, including Silver Lake Park and Schutte Park. In addition, DelDOT has enhanced pedestrian mobility and safety as part of roadway improvement projects on major routes such as Walker Road, South Governors Avenue, and North Street. DelDOT has also been very proactive about incorporating pedestrian needs into their traffic signal designs, as evidenced by recent signal upgrades along Division Street and North Street. However, despite the measurable progress that’s been made through the years, there are still numerous areas through- out the City that warrant improvements. A variety of agencies, including the City of Dover (through the Bicycle and Pe- destrian Subcommittee), DelDOT, and the Dover/Kent County Metropolitan Planning Organization have identified areas of need. At the public workshop held on June 26, 2014, the public was also afforded the opportunity to identify areas of concern. The information presented on the following pages details the areas of highest need within the City, as identi- fied by the public, the Bicycle/Pedestrian Subcommittee, and the applicable government agencies. Hazlettville Road West Street North Street Kenton Road 26

Pedestrian Needs The design of Dover’s street network dates back to the early 1700’s, when the predominant form of transportation was walking. As a result, virtually every street within the traditional core of the City has sidewalks, which essentially com- poses the entire area from Walker Road to Water Street (north to south) and U.S. 13 to Saulsbury Road (east to west). Loockerman Street, the original commercial area of Dover, is an excellent example of a traditional pedestrian-friendly street, complete with continuous sidewalks, mixed land use, and buildings close to the street. The vast majority of the remainder of the land use in downtown Dover is residential, with sidewalks fronting virtually every street. While much of the land use is residential, there are numerous pedestrian generators and attractors in downtown Dover, including the new Dover Library, Transit Center, Post Office, City Hall, State government buildings, and numerous shops and restau- rants. Downtown Dover also has several areas that provide open space and a natural setting amidst the urban environ- ment, including The Green, Legislative Mall, and the St. Jones River, all of which attract large numbers of pedestrians. Dover Public Library State Archives Based on an inventory that was conducted as part of the preparation of this plan, pedestrian needs are more evident in the areas of the City that were developed after the traditional core was completely developed. While the vast majority of the residential subdivisions that have been developed since the 1940’s have sidewalks, there are numerous State- maintained roads that do not have sidewalks. When these particular roads were built on the outskirts of the City, the adjacent land was undeveloped or agricultural, and sidewalks were not warranted. As the adjacent land began to devel- op, sidewalks or other adequate pedestrian facilities were often not incorporated into the land development. This of course has changed in recent times, as developers have been required to install sidewalks as part of the development approval process for over 30 years. College Road Mifflin Road 27

Pedestrian Needs As part of the development of the Pedestrian Plan, a quantitative-based analysis was used to prioritize pedestrian needs in the City. This analysis has been used by the MPO to Sidewalk Prioritization Process prioritize sidewalk needs in other Kent County Criteria Measure Points municipalities. The analysis considered the factors listed in the adjacent table. Bus stop Within 1/4 mile 2 Within 1/2 mile 1 The prioritization criteria takes into account a variety of land use and transportation conditions for each road that was evaluated. Land use conditions Commercial destinations Within 1/4 mile 2 include proximity to pedestrian generators and attractors such as commercial uses, recreational Within 1/2 mile 1 facilities (parks), and schools. Transportation conditions include presence of bus stops, proximity to sidewalks, and the presence of Community center Within 1/4 mile 2 shoulders along a road. Factors that considered Within 1/2 mile 1 a project’s cost were also included, with respect to a project’s potential impact to property and engineering factors such as drainage, utilities, Recreational facility Within 1/4 mile 2 and environmental impacts. Within 1/2 mile 1 A total of 16 State-maintained roads (representing 33 road segments) that currently do not have sidewalks or have significant School Within 1/4 mile 2 sidewalk gaps were evaluated and prioritized. While the vast majority of the City’s residential Within 1/2 mile 1 communities have sidewalks, there are some local streets where sidewalks do not exist. Examples include streets within older communities such as High-density residential Within 1/4 mile 2 Edgehill or East Lake Gardens. These are Within 1/2 mile 1 well-established communities, with low volumes and low speeds, and the cost, property impacts, etc. outweigh the need for sidewalks in these Proximity to existing sidewalks Within 1 block 2 areas. As a result, sidewalks were not evaluated in these communities. More than 1 block 1 Listed on the following pages is a description of the highest prioritized sidewalk needs Presence of shoulders No shoulders 2 within the City, based on the aforementioned Partial shoulders 1 prioritization criteria and input from the Bicycle/Pedestrian subcommittee. Continuous shoulders 0 Property impacts None/Minimal impacts 2 Potential impacts 1 Significant impacts 0 Drainage/utility/environmental None/Minimal impacts 2 Potential impacts 1 Significant impacts 0 Maximum Score 20 28

Recommendations - New Sidewalks and Trails Based on the sidewalk prioritization process described on the previous page, the following roads have the highest ranked needs for new sidewalk in the City of Dover: State-Maintained Roads - New Sidewalks Road Limits Rank South Little Creek Road City Limits to Babb Drive (Target Entrance) 1 Kenton Road Route 8 to Chestnut Grove Road 2 West Street North Street to Queen Street 3 U.S. 13 (Northbound) MLK Boulevard to White Oak Road 4 Townsend Boulevard to Leipsic Road Dover Mall to Denneys Road U.S. 13 (Southbound) North State Street to Townsend Boulevard 4 Kings Highway to Division Street North State Street Silver Lake to Lepore Drive 5 College Road Kenton Road to McKee Road 6 Route 8 (south side) Mifflin Road to Dover High School 7 Mifflin Road Woodmill Drive to Fawn Street 8 City-Maintained Streets - New Sidewalks Street Limits Pennsylvania Avenue Kings Highway to Division Street New Off-Road Trails Area Description Schutte Park Trail Continue the internal trail network throughout Schutte Park Fox Hall West to Route 8 Provide a pedestrian connection from Fox Hall West to Route 8 St. Jones River (west side) Provide a new trail from Silver Lake Park to Legislative Avenue 29

Recommendations - New Sidewalks (DelDOT) South Little Creek Road (#1 Ranked) The existing land use along South Little Creek Road between U.S. 13 and Route 1 is marked by a mixture of high- density apartments, single-family residential, light industrial, and large-scale commercial uses. The commercial uses include high-pedestrian attractors such as Target, Safeway, Royal Farms, and several fast-food restaurants located at the western limits of the area. There is also a convenience store located on the south side of the road near Tudor In- dustrial Park. South Little Creek Road also provides a direct access to destinations in downtown Dover, U.S. 13, and Bay Road, all within a relatively short walking distance. In addition, East Dover Elementary School is a significant pedestrian generator. Finally, there are 4 DART bus stops on South Little Creek Road between U.S. 13 and Route 1. Based on this mixture of land uses, and proximity to a wide variety of destinations, there is a steady volume of pedestrians that walk along South Little Creek Road. South Little Creek Road has an extensive network of existing sidewalks along both sides of the road. However, there are several small gaps in the sidewalk network, as listed below:  Between Babb Drive and Country Drive, along Cornerstone Church property (north side)  East of Roberta Avenue, along the Schoolview community (south side) While South Little Creek Road has 8 to 11-foot shoulders that can facilitate pedestrians in the areas without sidewalks, it is recommended that sidewalks be constructed in these aforementioned areas to provide a safer walking environment along a heavily used pedestrian corridor. Recommendation: Construct sidewalks to fill the two gaps detailed above Criteria Presence Bus stop Yes Commercial activity Yes Community center Yes South Little Creek Road (at Baptist Church) Recreational facility Yes School No High density community Yes Missing Sidewalk Existing sidewalks nearby Yes South Little Creek Ro ad Shoulders Yes Property impacts Likely South Little Creek Road (at Schoolview) Drainage/utility/environ. impacts Likely 30

Recommendations - New Sidewalks (DelDOT) Kenton Road (#2 Ranked) As noted, Kenton Road was evaluated as part of the Dover High School Pedestrian Study that was completed by the MPO in 2013. Kenton Road has a mixture of land uses in close proximity to each other that provides for a high potential of pedestrian volumes, particularly between Route 8 and Walker Road. There are several high-density townhouse com- munities located along the road, as well as significant commercial uses that include the Greentree shopping center, the Kent 8 Plaza shopping center, McDonalds, and Wawa. In 2013, the YMCA purchased the former Kent Swim Club proper- ty at the intersection of Kenton Road and Walker Road. Given the new ownership, there is a high potential for addition- al pedestrian volumes traveling to and from the new YMCA. West of Walker Road, the land use is composed of low- density residential land uses, as well as Maple Dale Country Club. Between Walker Road and Route 8, Kenton Road has portions of sidewalk along both the east and west sides of the road. However, continuous sidewalks are not present in this area. In some locations, fence or landscaping encroach- ments block access and force pedestrians into the shoulder or travel way, as evidenced in the photo below. Between Chestnut Grove Road and Walker Road, there are no sidewalks along Kenton Road. Based on the draft DelDOT FY 2016 - 2021 Capital Transportation Program (as of September 2014), Kenton Road is scheduled for shoulder widening (to accommodate bicycle lanes) and continuous sidewalks between Route 8 and Chest- nut Grove Road. The preliminary schedule is as follows: Design: Fiscal Years 2016 and 2017 Right-of Way & Construction: Unfunded Recommendation: Construct continuous sidewalks on Kenton Road from Route 8 to Chestnut Grove Road Criteria Presence Bus stop Yes Commercial activity Yes Community center Yes Kenton Road (at Greentree Drive) Recreational facility Yes School No Kenton Road High density community Yes Existing sidewalks nearby Yes Shoulders Partial Property impacts Yes Kenton Road (at Greentree Drive) Drainage/utility/environ. impacts Yes 31

Recommendations - New Sidewalks (DelDOT) West Street (#3 Ranked) West Street is a State-maintained road that connects North Street and Queen Street near downtown Dover. The land use along the west side of the corridor is dominated by the Norfolk Southern railroad. There are several businesses lo- cated near the West Street/Queen Street intersection. Along the east side, there are primarily government buildings or utility companies, including the J.P. Court, Chesapeake Utilities, and the Dover Police Department. The Dover Transit Center, which is the transit hub for all of DART’s Kent County routes, is located at the intersection of West Street, Water Street, and Queen Street. Fourteen local bus routes travel to and from the Transit Center every weekday. The existing shared-use trail that runs along North Street terminates at the railroad tracks and West Street, leaving east- bound pedestrians (and bicyclists) with no safe route to proceed into central or south Dover. West Street has no shoul- ders, and lacks sidewalks for most of its length. Sidewalks exist along the east side of the road between Bank Lane and Water Street, and along the perimeter of the Transit Center. Based on studies conducted by the MPO, West Street is heavily used by pedestrians walking from the downtown to the Transit Center. As a result of the MPO study, DelDOT is proposing to provide a 10-foot wide pathway between North Street and the Transit Center, constructing new sidewalk where it currently doesn’t exist (as shown in the photos below) and widening the existing sidewalk to provide for a shared-use facility. A conceptual design has been completed, how- ever, there is no design or construction funding allocated in DelDOT’s draft FY 2016 - 2021 Capital Transportation Pro- gram. Recommendation: Construct sidewalks along West Street to fill all gaps between North Street and Queen Street. In addition, construct sidewalk to fill adjacent gap along North Street. Criteria Presence Bus stop Yes Commercial activity Yes Community center No West Street (looking north) Recreational facility Yes School No e et North Str High density community Yes Missing Sidewalk Existing sidewalks nearby Yes Wes t Str Shoulders No eet Property impacts No West Street (at North Street) Drainage/utility/environ. impacts Likely 32

Recommendations - New Sidewalks (DelDOT and Private Developers) U.S. 13 (#4 Ranked) U.S. 13 is the most important commercial corridor in the City of Dover. Within its 6-mile limits in the City, there are hundreds of commercial businesses, restaurants, shops, and attractions, including the Dover Mall, Delaware State Uni- versity, and Dover Downs and Casino. While there are significant pedestrian volumes throughout the corridor, pedestri- ans are especially concentrated in the area near the Dover Mall and Delaware State University. Based on counts taken in October 2013, there were over 600 pedestrians that crossed U.S. 13 at the University entrance over a 2-day period. Nearly 400 pedestrians were observed crossing on a Saturday. There are 7 DART First State transit routes that travel on U.S. 13, which also leads to a strong pedestrian demand along the corridor. In addition to the day-to-day pedestrian demand generated by the commercial activity, there are several national events in Dover that create significant pedestrian volumes along U.S. 13 - NASCAR races and the Firefly Music Festival, each of which have attendance that exceed 80,000 people (twice as much as the population of Dover). These events, which occur at Dover Downs in early summer and early fall, create significant pedestrian demand for attendees that park at businesses along U.S. 13 and walk to the event. Pedestrians also walk along U.S. 13 to travel to and from shops, bars, and restaurants during the events. The City Council has long recognized the need to provide continuous sidewalks along U.S. 13. Sidewalk construction along U.S. 13 ranked #4 on the City of Dover’s 2014 Transportation Project Prioritization list presented to DelDOT. Recommendation: Construct sidewalks along U.S. 13 to fill all gaps within the City limits, as identified on page 34. Criteria Presence Bus stop Yes Commercial activity Yes Community center No U.S. 13 (near Division Street) Recreational facility No School No High density community Partial U. 13 S. Existing sidewalks nearby Yes Shoulders Partial Missing Sidewalk Property impacts Yes U.S. 13 (north of Dover Mall) Drainage/utility/environ. impacts Yes 33

Recommendations - New Sidewalks (DelDOT and Private Developers) U.S. 13 (#4 Ranked) - Continued The U.S. 13 corridor has seen several pedestrian improvement projects constructed in recent years, both privately and publicly funded. Several examples of recent sidewalk projects are listed below. Recent Sidewalk Projects  Northbound U.S. 13 (Public Safety Boulevard to MLK Boulevard)  Northbound U.S. 13 (CVS Pharmacy at Division Street)  Northbound U.S. 13 (Dover Mall entrance road)  Southbound U.S. 13 (Chick Fil-A)  Southbound U.S. 13 (Lowes to PetSmart)  Southbound U.S. 13 (MLK Boulevard to River Road) U.S. 13 (near Public Safety Boulevard) Sidewalk Gaps On northbound U.S. 13 between Webbs Lane and Denneys Road, about 30% of the corridor has missing sidewalks, which represents approximately 1.8 miles. Along southbound U.S. 13 within those same limits, about 15% of the corri- dor has missing sidewalks, representing approximately 0.8 miles. The sidewalk gaps are shown on Figure 5, and listed below for reference. Northbound U.S. 13 sidewalk gaps: Southbound U.S. 13 sidewalk gaps: MLK Boulevard to White Oak Road (0.5 miles) North State Street to Townsend Boulevard (0.3 miles) Townsend Boulevard to Leipsic Road (0.5 miles) Kings Highway to Division Street (0.3 miles) Dover Mall to Denneys Road (0.8 miles) Loockerman Street to MLK Boulevard (0.2 miles) Planned Projects Based on the draft DelDOT FY 2016 - 2021 Capital Transportation Program (as of September 2014), there is one DelDOT project proposed along U.S. 13. The project will include the installation of sidewalks from Martin Luther King Boulevard to Loockerman Street, along both northbound and southbound U.S. 13. The project will fill in an important missing sidewalk segment noted on the list above. Design is currently anticipated to begin in FY 2019. Several major development projects have been proposed along U.S. 13 in recent years, including the following:  Properties on the west side of U.S. 13 between Kings Highway and Maple Parkway  Former Berry Van Lines facility at U.S. 13/Leipsic Road  Former Playtex facility at U.S. 13/Division Street Should these properties re-develop in the future, the developers would be required to install sidewalks along U.S. 13 per City of Dover requirements, thus providing increased continuity in the U.S. 13 sidewalk network. U.S. 13 (near Leipsic Road) 34

Recommendations - New Sidewalks (DelDOT or Private Developers) North State Street (#5 Ranked) North State Street provides a direct north-south connection from downtown Dover to U.S. 13. Between Walker Road and U.S. 13, the road is a 4-lane undivided highway with no shoulders. Though the surrounding land use is dominated by Silver Lake, there are several pedestrian attractors and generators in the area. There are numerous businesses and shopping opportunities located near the intersection of U.S. 13 and North State Street. In addition, there is a strip shop- ping center located at the intersection of North State Street and Lepore Road. McGlynn’s and the Countrie Eatery are restaurants located on Silver Lake on the west side of the road. Several high-density residential communities are locat- ed near North State Street, including The Overlook on Silver Lake and Hiawatha Lane apartments. Due to its scenic na- ture, particularly across Silver Lake, North State Street is regularly used by joggers and walkers for recreational use. In the southbound direction, North State Street has sidewalks throughout its limits. Along northbound State Street, sidewalks are present throughout the entire corridor, with the exception of 2 gaps:  Between Silver Lake and Lepore Road  Between TD Bank and the Big Lots shopping center As shown in the photo below, the segment between Silver Lake and Lepore Road is inhibited by landscaping that causes pedestrians to walk in the travel lane. The property with the landscaping was recently purchased by a developer, so if the property does re-develop in the future, sidewalks along North State Street would be required by the City, thus filling in a vital link in the sidewalk network. The remaining gaps along State Street (two 220-foot gaps) would likely be filled in as the individual businesses re-developed, and would likely not be provided as part of a DelDOT improvement project. Recommendation: Construct sidewalks on North State Street from Lepore Drive to Silver Lake Criteria Presence Bus stop Yes Commercial activity Yes Community center No North State Street Recreational facility Yes School No Missing Sidewalk High density community Yes reet North State St Existing sidewalks nearby Yes Shoulders No Property impacts Yes North State Street Drainage/utility/environ. impacts Likely 35

Recommendations - New Sidewalks (DelDOT) College Road (#6 Ranked) College Road between Kenton Road and McKee Road is a 2-lane roadway without continuous shoulders or sidewalks. At the eastern and western ends, some areas have paved shoulders but the typical roadway section is not consistent throughout the area. College Road has sidewalks on the south side of the road, running from McKee Road west about 1,500 feet. Along the south side of the road, there is nearly 1/2 mile of roadway length without sidewalk. With the ex- ception of a strip shopping center at the intersection of College Road and McKee Road, there are no sidewalks located along the north side of College Road. Land use along College Road consists primarily of single-family residential, including the Fox Hall and Hidden Oak com- munities on the north side of the road. The south side of College Road consists primarily of low-density residential, a church, and a significant amount of undeveloped land. The only commercial uses are located at the College Road/ McKee Road intersection, which consists of a small shopping center, an office complex, and a bank. The North Dover Elementary School lies on the north side of College Road, only about 700 feet east of McKee Road, and is a potential pedestrian generator for students in this area. Based on the inconsistent typical section, the lack of continuous shoulders and sidewalks, and potential pedestrian desti- nations near McKee Road, it is recommended that pedestrian improvements be further evaluated along College Road. This road has shoulders and sidewalks between McKee Road and U.S. 13 (near Delaware State University), and the typi- cal section between McKee Road and Kenton Road is inconsistent with its functional classification. College Road is clas- sified as a minor arterial, which per DelDOT design standards, requires 12-foot travel lanes and 10-foot shoulders. Any widening of College Road would also require an evaluation of continuous sidewalks, per the Complete Streets Policy. Recommendation: Construct sidewalks on College Road from McKee Road to Kenton Road Criteria Presence Bus stop No Commercial activity Limited Community center No College Road (looking west) Recreational facility No School No K Mc ee ad High density community Some Ro Existing sidewalks nearby Yes ad Ro ge lle Shoulders No Co Property impacts Yes College Road (at McKee Road) Drainage/utility/environ. impacts Likely 36

Recommendations - New Sidewalks (DelDOT) Route 8 (#7 Ranked) The need for sidewalks along the south side of Route 8, between Mifflin Road and the new Dover High School, was ini- tially evaluated as part of the Dover High School Pedestrian Study. That study identified the impacts associated with installing sidewalks on both the north and south sides of Route 8. The land use in this area is predominantly low-density residential and agricultural. However, because of the location of the new high school, there are significantly higher pedestrian volumes traveling on Route 8 now that the school is open. The high school has installed a 10-foot wide shared use path along its Route 8 frontage, as well as provided a path be- hind the existing homes closest to the new school. In addition, in the summer of 2014, DelDOT constructed sidewalks along the north side of Route 8, as well as installed a HAWK pedestrian-activated signal near the school. However, there is still a quarter-mile gap in the sidewalk along the south side of Route 8 between the high school’s side- walk and sidewalk that currently exists east of Mifflin Road. Based on the area’s land use (denser heading to the east), it is anticipated that students will be walking from areas such as Mifflin Road, Woodmill Apartments, and Farmview along Route 8 to travel to the high school. It is recommended that a sidewalk along the south side of Route 8 be evaluated and programmed for design funding in order to provide a safe walking environment for students. The installation of a sidewalk would also reduce the costs associated with busing students that live a short distance from the school. The City Council recognized the need to provide continuous sidewalks in this area, as sidewalk construction in the Dover High School Walk Zone ranked #2 on the City of Dover’s 2014 Transportation Project Prioritization list presented to DelDOT. Recommendation: Construct sidewalks on the south side of Route 8 from Mifflin Road to Dover High School Criteria Presence Bus stop No Commercial activity Limited Community center Yes Route 8 (South side) Recreational facility Yes School Yes Missing Sidewalk High density community Some Existing sidewalks nearby Yes Shoulders Yes High School Sidewalk Property impacts Yes Route 8 (Adjacent to Dover High School) Drainage/utility/environ. impacts Yes 37

Recommendations - New Sidewalks (DelDOT) Mifflin Road (#8 Ranked) Mifflin Road was also evaluated as part of the Dover High School Pedestrian Study. Mifflin Road is a 2-lane road with shoulders that carries over 15,000 vehicles per day between Route 8 and Hazlettville Road. The speed limit is posted at 35 MPH, and a mini-roundabout is located near the center of the limits to provide traffic calming. The land use is char- acterized by low-density residential, with a bank and convenience store located at the Route 8/Mifflin Road intersection. Schutte Park, a large recreational area owned by the City of Dover, is located near the south end of Mifflin Road. The only sidewalks are located at the Route 8/Mifflin Road and Hazlettville Road/Mifflin Road intersections, providing for about 300 feet of sidewalks along Mifflin Road. The existing paved shoulders along Mifflin Road facilitate pedestrian mobility throughout the area, to and from the commercial areas along Route 8 as well as Schutte Park to the south. The Dover High School Pedestrian Study determined that adding sidewalks along the entire length of Mifflin Road would create potential adverse impacts to private property and would require significant drainage improvements. Based on the concept design evaluated in the Dover High School Pedestrian Study, the estimated cost to add sidewalks to both sides of Mifflin Road was nearly $2.2 million. A possible alternative to this project would be to provide a 600-foot sidewalk on the east side of Mifflin Road only, be- tween Woodmill Drive and Fawn Street, and connect with an existing sidewalk that runs from Mifflin Road to the Village of Westover. The aerial photo below shows this proposed sidewalk connection. The sidewalk would improve safety and mobility for pedestrians traveling to and from the new Dover High School, which is directly tied into the Village of Westover via bike and pedestrian connections. This option would require a mid-block crossing of Mifflin Road, which would have to be evaluated by the DelDOT Traffic Section. Recommendation: Construct sidewalk on east side of Mifflin Road from Woodmill Drive to Fawn Street Criteria Presence Bus stop No Commercial activity Yes Community center Yes Recreational facility Yes Mifflin Road (at Woodmill Drive) School Yes Proposed Sidewalk Fawn Street High density community Yes Existing sidewalks nearby Limited Woodmill Drive Shoulders Yes Existing Sidewalk Property impacts Yes Village of Westover Mifflin Road Drainage/utility/environ. impacts Yes 38

Recommendations - New Sidewalk (City of Dover) Schutte Park Trail Schutte Park, a City-owned park located at the intersection of Hazlettville Road/Mifflin Road/Wyoming Mill Road, is one of the Dover’s largest parks. The Schutte Park complex consists of several parcels of land, including 57 acres dedicated to active recreation, soccer fields, and 4 softball fields. In addition, the Dover Little League fields are located on the south end of the property, consisting of about 107 acres. The John Pitts Recreation Center, which provides indoor rec- reational and fitness facilities, is also located within the Park. A 10-foot wide concrete trail is located along the entire Hazlettville Road frontage of the Park. Along the park entrance road, the trail heads south for about 1/3 mile and terminates in a parking lot, as shown on the map below. In order to provide additional recreational and fitness opportunities for walkers and bicyclists, it is recommended that the City evaluate extending the existing trail network to the south. The trail network could be extended into the wooded areas of the park to provide a natural setting for area walkers, similar to the trail network that Kent County has success- fully installed at Brecknock Park in Camden. A soft surface (stone dust) could be used in the wooded areas. As of fall 2014, the City was in the process of updating its Parks and Recreation Plan, and it is recommended that the feasibility of a Schutte Park trail extension be evaluated as part of that Plan update. In the spring of 2014, the City initi- ated a topographic survey of the property to determine the potential for future park amenities such as additional trails. Recommendation: Extend the existing Schutte Park trail to the Dover Little League and around the perimeter of the Park, including the wooded areas of the Park Existing Trail Schutte Park Dover Little League 39

Recommendations - New Sidewalk (City of Dover) Fox Hall West/Mallard Pond/Route 8 Connector Fox Hall West and Mallard Pond are residential communities in the west part of Dover, comprising nearly 200 single- family lots. The communities only have access from Kenton Road. As shown on the map on the following page, Fox Hall West is only about 1/4 mile north of Route 8. However, the com- munity does not have vehicular or pedestrian access to Route 8, so all trips traveling to Route 8 must be made via Ken- ton Road. Due to the lack of sidewalks along Kenton Road, it can be safely assumed that these trips are almost exclu- sively done with a motor vehicle, as opposed to walking or riding a bike. The new Dover High School, which opened in the summer of 2014, is located along Route 8 in close proximity to these communities. However, due to the lack of pedestrian access to Route 8, a trip from the southern end of Fox Hall West to the new school is 2.2 miles, traveling along Kenton Road. If there were direct pedestrian access to Route 8 though, this trip would be reduced to 0.8 mile. The City of Dover owns 2 parcels of land in between Route 8 and Fox Hall West, comprising 8.7 acres of open space (including Mallard Pond Park). It is recommended that the City of Dover evaluate the feasibility of constructing a bicy- cle/pedestrian trail connection from Fox Hall West (via Pebble Valley Drive) to Marsh Creek Lane, as a means of provid- ing a direct non-motorized connection to Route 8. A trail connection could also be made to an existing sidewalk that connects the Mallard Pond community with the Mallard Pond Park. Providing direct pedestrian access to Route 8 would eliminate vehicular trips along Kenton Road, provide additional recreational access for area residents, and improve ac- cess to the new high school. Marsh Creek Lane is just east of the HAWK pedestrian-activated traffic signal that was in- stalled in the summer of 2014. Marsh Creek Lane has sidewalks along its entire length. In July 2014, the City held a public workshop to discuss the proposed trail concept with neighboring residents. Recommendation: Construct trail from Fox Hall West and Mallard Pond communities to Route 8, through Mallard Pond Park Mallard Pond Park (Existing) Mallard Pond Park (Proposed) Pebble Valley Drive (Existing) Pebble Valley Drive (Proposed) 40

Recommendations - New Sidewalk (City of Dover) Fox Hall West/Mallard Pond/Route 8 Connector (Continued) Ke nto nR oa d Fox Hall West Mallard Pond Proposed Trail 8 Dover High School Pebble Valley Drive Mallard Pond City of Dover Lands Mallard Pond Park Proposed Trail Marsh Creek Lane 8 41

Recommendations - New Sidewalk (City of Dover) Pennsylvania Avenue Pennsylvania Avenue is a City-maintained street that runs north to south in the heart of Dover. Sidewalk exists along the entire street, with the exception of an approximately 175-foot section on the west side of the road between Division Street and Kings Highway. The land use in this area is a mix between low-density residential, small-scale commercial, the DNREC office complex, and the Governor’s Café restaurant. A DART bus stop is located at the intersection of Penn- sylvania Avenue and Kings Highway. Based on the surrounding land uses, there is a relatively high volume of pedestrian activity in the area. et ion Stre Divis Pennsylvania Avenue Proposed Sidewalk High way King s Recommendation: Construct sidewalk on the west side of Pennsylvania Avenue between Division Street and Kings Highway Pennsylvania Avenue (looking south) 42

Recommendations - New Trails (DelDOT) St. Jones River Trail As part of the plan’s public involvement effort, the City of Dover’s Silver Lake Commission requested that a new trail be constructed on the west side of the St. Jones River, from Silver Lake Park to Legislative Avenue near the Dover Post Of- fice. This trail would provide recreational access to Silver Lake Park from a wide variety of uses in downtown Dover, including the Post Office, the Dover Library, the Department of Natural Resources and Environmental Control (DNREC) complex, and Fraizer’s restaurant. According to the Silver Lake Commission’s request, “the Commission seeks these trail improvements, predominantly from the standpoint of improving outdoor amenities within Silver Lake Park and along the St. Jones River though we are quite cognizant of the economic benefits it would provide downtown Dover and the health and quality of life benefits it would provide our residents and visitors.” As shown on the adjacent graphic, the trail would complete a loop network around the St. Jones River Silver Lake Park by connecting Silver Lake Park with the existing sidewalks near the Post Office, Library, and DNREC facilities. Sidewalks are currently located only on the east side of the St. Jones River, along Park Central Middle School Drive. Phase III of the Capital City Trail, completed in the fall of 2014, widened these existing sidewalks to provide for a 10-foot wide shared use path on the east side of the river. This proposal would require the acquisition of right-of-way from about 5 property owners. Environmental permits would likely be required due to its location within the floodplain eet and proximity to existing wetlands. io n Str In addition, a new mid-block trail Divis crossing of Division Street would have to be evaluated by DelDOT. Park Proposed Trail Driv e ve. ve A slati eet Legi n Str erma Loock Dover Library Recommendation: Provide a new trail on the west side of the St. Jones River between Silver Lake Park and Legislative Avenue 43

Recommendations - Pedestrian Signals As noted in this report, thirteen traffic signals within City limits currently do not have pedestrian signals. The signals are all located along State-maintained roads. Each of these locations has been reviewed with respect to a variety of factors to determine if further evaluation is warranted, to ultimately determine if pedestrian signals should be installed. Out of the 13 signalized intersections that were analyzed, it is recommended that 5 of these locations be further evaluat- ed to determine pedestrian signal feasibility. A status of each intersection is described below. Not Recommended for Further Evaluation  U.S. 13/Scarborough Road - No further evaluation at this time, as Crawford Carroll Road provides alternative pedestrian access to Del Tech.  U.S. 13/Delaware State University Commons - No further evaluation at this time, as there is currently no side- walk on the east side of U.S. 13 across from DSU Commons.  U.S. 13/Bay Road - Included in DelDOT’s U.S. 13 (Loockerman Street - MLK Boulevard) project limits. Design scheduled in FY 2019.  U.S. 13/Puncheon Run Connector - No further evaluation, due to low pedestrian activity.  Kenton Road/Walker Road - Included in DelDOT’s Kenton Road project limits. Design scheduled in FY 2016.  Kenton Road/College Road - Included in DelDOT’s Kenton Road project limits. Design scheduled in FY 2016.  Kenton Road/Denneys Road - No further evaluation, due to low pedestrian activity in a rural area.  McKee Road/Denneys Road - No further evaluation, due to low pedestrian activity in a rural area. Locations to Evaluate for Pedestrian Signals Intersection Striped Crosswalk U.S. 13/Roosevelt Avenue No Wa lker Roa d U.S. 13/South State Street No e Stre U.S. 13/Webbs Lane No venu et A rnors ve Stat Go e South State Street/ Partial Webbs Lane State Street/Governors Avenue/Walker Road North State Street/Governors No Avenue/Walker Road The 5 intersections recommended for further evaluation are shown on Figure 5. The MPO, in coordination with DelDOT Traffic, will be conducting an analysis to determine the feasibility of installing pedestrian signals at these 5 intersections. The analysis will evaluate factors such as pedestrian desire lines, crosswalk locations, incorporation of pedestrian phas- ing into the overall signal phasing, and whether pedestrians can cross an entire intersection in a cycle or would have to stop in a median (such as along U.S. 13). Recommendation: Evaluate pedestrian signals at the 5 signalized intersections noted above 44

Recommendations - Maintenance Based on the information provided by the City’s Bicycle and Pedestrian Subcommittee, the MPO, and the public, im- proved maintenance of the following facilities should be further evaluated: North Street Trail The North Street Trail is an 8-foot wide, off-road facility that runs along the south side of North Street. The trail runs between Schutte Park and West Street, a distance of about 1.3 miles. The pathway ties into the existing trail network at Eden Hill Farm, including the Medical Center, and is used regularly by pedestrians, joggers, and bicyclists for recreation as well as transportation purposes. The pathway is adjacent to an industrial complex consisting of Kraft Foods and Proctor & Gamble, and is often used by employees for recreation. The North Street Trail will likely gain additional pedes- trian volumes in the future, as DelDOT is currently exploring ways to connect this facility with the recently-constructed Capital City Trail in downtown Dover. Given its location and the mixture of land uses that it connects, particularly the recreational opportunities afforded by Schutte Park, the North Street Trail could provide an important pedestrian link in this part of Dover. However, the trail’s asphalt surface is currently in poor condition, and maintenance is non-existent. Based on the DelDOT Sidewalk and Mul- ti-Use Path Maintenance Policy, DelDOT is responsible for maintenance between West Street and the Proctor & Gamble facility (1.0 mile), as this portion lies within the State right-of-way. However, along the Proctor & Gamble frontage, the trail lies outside of the State right-of-way and maintenance would be the responsibility of the property owner (Proctor & Gamble). In order to further promote the use of this important pedestrian connection between downtown Dover, the Eden Hill Farm community, and Schutte Park, it is recommended that the existing surface be re-paved, and trail signs installed. There are currently no signs that indicate the presence of a trail. Naming the trail would provide a sense of place and could potentially increase its use. This trail could also provide a multi-modal connection to the First State Heritage Trail, which consists of a variety of historic resources and destinations in downtown Dover. The artist renderings below show the current path with a new hot mix surface and decorative trail signs. Recommendation: Resurface the North Street trail from Schutte Park to West Street and add signage North Street Trail (Existing) North Street Trail (Proposed) North Street Trail (Existing) North Street Trail (Proposed) 45

Recommendations - Maintenance The Bicycle and Pedestrian Subcommittee, the MPO, and the public identified additional maintenance needs throughout the City, ranging from vegetation removal to replacement of sidewalk. The Subcommittee recommended that two sepa- rate maintenance lists be developed - one for repairs such as pavement resurfacing, sidewalk replacement, etc. and the second list to identify areas that require regular upkeep of the sidewalk or pathway. Listed below are the areas recommended for physical repairs. It is recommended that the maintenance needs of the following locations be implemented, in accordance with City ordinances and procedures: Identified Maintenance Needs - Repairs Rank Location Limits Maintenance Issue Responsibility 1 State Street North Governors Avenue Uprooted, uneven sidewalks City of Dover/ to Roosevelt Avenue Property Owner 2 Route 8 Path Modern Maturity Center to Potholes/sinkholes in City of Dover/ Greentree Shopping Center shared use path Property Owner 3 Saulsbury Road/ Scarborough Road to Potholes/sinkholes in City of Dover/ McKee Road Route 8 shared use path Property Owner 4 Delaware Avenue 32 & 36 Delaware Avenue Depressed brick sidewalk City of Dover/ Property Owner Recommendation: Revise the Code of Ordinances to add “shared-use path” to any reference to sidewalk maintenance in the Code. North State Street (near Division Street) 500 North State Street 46

Recommendations - Maintenance Listed below are the areas recommended for regular maintenance, due to overgrown vegetation, debris accumulation, etc.: Identified Maintenance Needs - Clean Up and Trim Location Limits Maintenance Issue Responsibility Delaware Avenue 101 Delaware Avenue Vegetation in sidewalk Property Owner Route 8 Independence Boulevard Low hanging tree limbs Property Owner to Kenton Road Route 8 Modern Maturity Center Vegetation in trail Property Owner McKee Road Walker Road to College Road Vegetation in trail Property Owner Scarborough Road Bridge over railroad tracks Debris along pathway DelDOT Route 8 at Greentree Shopping Center Delaware Avenue (looking west) 47

Recommendations - Signing, Striping, Lighting, and Fencing Based on the analysis and public outreach conducted as part of the preparation of this plan, several needs have been identified that relate to signing, striping, and fencing. Listed on pages 49 - 55 are seven areas recommended for further evaluation. South State Street/Bayhealth (Skull Terrace) As noted, there were 3 reported crashes that involved a pedestrian at the intersection of South State Street and Skull Terrace. While the main hospital lies on the west side of South State Street, there are hospital facilities and parking also located on the east side, which leads to steady pedestrian traffic across the road. The posted speed limit is 25 MPH. Based on the 2012 DelDOT Traffic Summary, there are nearly 10,000 vehicles per day that travel along South State Street. A DART bus stop is located at this intersection as well. A “yield to pedestrians” sign is situated in the roadway, and a flashing school beacon with 20 MPH placard is located just south of the intersection. This intersection was included in DelDOT’s 2012 Kent County School Zone Manual on Uniform Traffic Control (MUTCD) Compliance Study. As a result of that study, several signing and striping improvements are proposed at the intersection. The artist rendering below shows the proposed improvements. In addition, as part of the recent hospital expansion pro- ject, Bayhealth is responsible for providing street lighting to ensure the crosswalk is properly lit. South State Street (Existing) South State Street (Proposed) Recommendation: Add additional signing and striping at South State Street/Skull Terrace crossing Saulsbury Road/Gateway Boulevard This location is a signalized intersection that provides the primary access into the Gateway West Shopping Center. Saulsbury Road, also designated as Delaware Route 15, is a major north-south route that carries between 16,000 and 18,000 vehicles per day in this area. Saulsbury Road will also provide a direct connection to the West Dover Connector, which is scheduled for completion in 2017. Current speed limits along Saulsbury Road are 35 MPH. At Gateway Boulevard, Saulsbury Road’s typical section consists of 2 through lanes, a center turn lane, and 2 shoulders/right turn lanes. The total pavement width is about 55 feet. The photo to the right shows the intersection layout, looking north. Saulsbury Road/Gateway Boulevard 48

Recommendations - Signing, Striping, Lighting, and Fencing The land use on the east side of Saulsbury Road consists of single-family residential lots, composing a large community known as Lincoln Park. A City-owned park (Saulsbury Park) is located directly across from the Gateway Boulevard inter- section. The existing intersection has a pedestrian signal and crosswalk located on the south side of the intersection, as shown on the previous page. However, as noted in the photo on the left, pedestrians typic- ally cross from the residential areas through Saulsbury Park, and across Saulsbury Road north of the pedestrian signal. Pedestrians often use the center lane as a refuge area, due to the heavy volumes and width of pavement to cross. Despite the safety hazards associated with cross- ing at an un-signalized mid-block location, pedes- trians are not likely to travel to the south side of the intersection to access the pedestrian button. In order to reduce the number of pedestrians crossing mid-block, it is recommended that the Saulsbury Road & Gateway Boulevard following 2 items be evaluated by DelDOT and the City:  A pedestrian signal and crosswalk be added to the north side of the intersection. The north side is receiving the highest pedestrian activity, based on visual observations. In addition, residents who live in the Dover Housing Authority property on Simon Circle do not have direct pedestrian access to Saulsbury Road, as the property is enclosed by a fence.  A fence or landscaping buffer be installed along Saulsbury Park to funnel pedestrians to the north side of the intersection (should a pedestrian signal be added) and significantly reduce mid-block crossings. Fence openings could be provided at each end of the park. In addition, trail connections could be provided through the park, utilizing the existing 15-foot wide unpaved alley that runs on the perimeter of the community. Recommendation: Install fencing along Saulsbury Park to reduce mid-block crossings and add pedestrian signal and crosswalk at Saulsbury Road/Gateway Boulevard to the north side Install Fence/Landscaped Barrier Alley (Unpaved) Proposed Trail Add Ped Signal & Crosswalk Dover Housing Authority Proposed Improvements - Saulsbury Road & Gateway Boulevard 49

Recommendations - Signing, Striping, Lighting, and Fencing John Hunn Brown Road/Luther Village John Hunn Brown Road is a 2-lane connector road that provides access to a variety of commercial uses between East Loockerman Street and South Little Creek Road (via Babb Drive). These commercial uses include large-scale businesses such as Target and Safeway, as well as 4 restaurants that access the road. In addition, Luther Village, an age-restricted (62+) residential community consisting of 100 apartments, is located on the north side of the road. John Hunn Brown Road has sidewalks on one side of the road throughout the corridor. Between Babb Drive and the entrance to the La Tolnateca restaurant, the sidewalks are located on the south side of the road. There are sidewalks within the Luther Village complex that terminate on the north side of John Hunn Brown Road, as shown in the aerial. Jo h un nH n n Luther Village Brow Target ad Ro Babb Drive Luther Village (Viewed from Target) A continuous wooden fence runs along the north side of the road, from Babb Drive west past the Target store. As shown in the photos, this fence is a barrier that prevents direct pedestrian access from Luther Village to Target. Be- cause of the fence location, pedestrians from Luther Village have to walk over 1,000 feet (through a combination of in- ternal sidewalks and sidewalks on the south side of John Hunn Brown Road) to access Target. If a gap was provided in the fence, the distance would be reduced to under 300 feet, which is particularly important for an elderly population. Luther Village representatives had previously contacted the MPO to determine if there were any potential solutions to providing this pedestrian connection. It is recommended that the City of Dover Planning Department coordinate with the property owners to evaluate the feasibility of providing a direct pedestrian connection from Luther Village to Target and the surrounding restaurants. Providing a gap in the fence would reduce vehicular trips and enhance the pedestrian environment in this mixed-use area. Recommendation: Provide a gap in the existing fence to facilitate pedestrian access between Target and Luther Village and provide a crosswalk across John Hunn Brown Road Ex g Luther Village istin nc e Fe Provide Gap Target Add Crosswalk Target (Viewed from Luther Village) Recommended Improvements 50

Recommendations - Signing and Striping North State Street/Washington Street As a result of public input, there is a need to provide an improved pedestrian crossing at North State Street and Wash- ington Street. As noted in the aerial photo below, Washington Street provides the only vehicular and pedestrian access from the residential areas in north Dover to Silver Lake Park. Washington Street is a low-speed, low-density residential street with continuous sidewalks along the south side and much of the north side of the street. North State Street is a State-maintained road that carries nearly 8,000 vehicles per day. The speed limit is posted at 25 MPH, and a radar speed sign is located about 1/4 mile north of the intersection. In 2010, DelDOT evaluated North State Street between Division Street and Walker Road to determine the potential loca- tions for mid-block pedestrian crossings in this area. The intersection of North State Street and Washington Street was determined to be a viable location for a mid-block crossing. DelDOT indicated that a mid-block crossing could be in- stalled if curb ramps were installed on both sides of North State Street. The existing conditions and proposed improve- ments are shown in the photos below. North State Street Provide Mid Block Crossing Washington Street Silver Lake Park Recommendation: Provide curb ramps on North State Street at Washington Street so a mid-block pedestrian crossing can be provided North State Street (Existing) North State Street (Proposed) 51

Recommendations - Signing and Striping South New Street at Owens Manor Apartments As a result of public input, there is a need to re-stripe the existing pedestrian crossing that provides access across South New Street between the Owens Manor Apartment complex and the commercial areas on the east side of South New Street. South New Street is a 2-lane, City-maintained street with a mixture of commercial, institutional, and residential land uses adjacent to the road. The speed limit is posted at 25 MPH. Owens Manor is a large apartment building on the west side of the street, while there are several commercial businesses on the east side, including a convenience store, several small restaurants, and a liquor store. Based on visual observations, there is significant pedestrian activity in this area. In addition, there is a DART bus stop located on the east side of the street at the intersection of South New Street and Bank Lane, just north of the apartment complex. As noted in the photos below, there are pedestrian warning signs along South New Street at the apartment complex but the pedestrian crosswalk is no longer visible. As a result, it is recommended that the crosswalk be re-striped to improve motorist awareness of pedestrians crossing the street. South New Street (Looking South) Recommendation: Restripe the existing mid-block crossing of South New Street at the Owens Manor Apartment complex Existing Crosswalk (Looking East) Proposed Crosswalk (Looking East) 52

Recommendations - Curb Ramps Kings Highway/American Avenue The intersection of Kings Highway and American Avenue is located in a high-activity pedestrian area of downtown Do- ver. Located near the intersection are pedestrian generators and attractors that include government office buildings (the City of Dover’s Weyandt Hall facility, the state Department of Natural Resources and Environmental Control office), commercial establishments (Governor’s Café, businesses along South State Street, and several banks), and numerous residential areas. In addition, a DART bus stop is located at Kings Highway and Reed Street, about 125 feet south of American Avenue. As noted in the photo below, the intersection lacks handicapped-accessible curb ramps along the west side of the road. In addition, the entrance at the former Dover Library (adjacent to Weyandt Hall) lacks curb ramps, as noted in the pho- to below. The former Library property is currently owned by the City of Dover. The area on the west side of Kings Highway (along the Weyandt Hall and former Library properties) has an asphalt sidewalk but would likely need to be upgraded to concrete to better facilitate handicapped access. As Kings Highway is a State-maintained road, DelDOT may be able to add this location to an existing curb ramp im- provement contract or possibly the Americans with Disabilities Act (ADA) Transition Plan implementation contract that will be procured in the future. The City should add curb ramps to the entrance to the former Library, either as a standalone project or in conjunction with any future re-development of the property. Recommendation: Provide curb ramps along Kings Highway at American Avenue and the former Dover Public Library. Provide concrete sidewalks along the Weyandt Hall and Library properties. Kings Highway/American Avenue Kings Highway (Looking South) 53

Recommendations - Delaware State University (College Road) College Road at University Courtyard As part of the Delaware State University Pedestrian Study, the MPO conducted pedestrian counts along College Road between the main campus and the University Courtyard, a student apartment complex about 1/4 mile from the universi- ty’s College Road entrance. College Road is a 2-lane roadway with a posted speed limit of 35 MPH. Based on the 2012 DelDOT Traffic Summary, the average daily volumes on College Road approach 9,000 vehicles per day. As noted previously, the pedestrian counts were conducted in 2013 on October 2 (Wednesday) and October 5 (Saturday), between the hours of 9:00 AM and 7:00 PM. During the 2-day period, approximately 700 pedestrians were observed crossing College Road between the University Courtyard (south side of the road) and the main campus (north side). Of these, over 500 pedestrians were recorded on a weekday. As shown in the adjacent photo, there is an existing crosswalk and pedestrian warning signs at the intersection of College Road and the University Courtyard entrance (Jason Street). The crosswalk is located on the west side of the intersection. The DSU Pedestrian Study evaluated whether pedestrians used the crosswalk or crossed at a mid-block location closer to the campus. Based on the pedestrian counts, only 7% of the pedestrians used the existing crosswalk, while 93% crossed mid-block outside of the crosswalk. There is sidewalk located on the north side of College Road between the campus and the apartment complex. On the south side, the sidewalk ends just east of the Silver Lake bridge. Based on visual observations taken as part of the DSU Pedestrian Study, most College Road & Jason Street pedestrians crossed the road before they reached the bridge, likely due to the lack of sidewalk and the reduced sight distance coming around the College Road curve near the campus. In March 2014, the DelDOT Traffic Section provided the following recommendations (shown on the graphics below):  Provide an additional crosswalk on the east side of the College Road/Jason Street intersection  Evaluate widening the existing sidewalk on the north side of College Road, between University Courtyard and the main campus. In March 2014, the City’s Safety Advisory and Transportation Committee suggested that additional street lighting along College Road be evaluated. There are currently 6 cobra head street lights between the DSU entrance and Jason Street. However, only 1 of these is located on the north side of the road. It is recommended that the City and DelDOT evaluate the feasibility of providing additional street lighting in this area, particularly along the wooded area near campus. Recommendation: Add a crosswalk on the east side of College Road/Jason Street, widen the sidewalk between University Courtyard and main campus, and add street lighting on the north side of College Road College Road Add Street Lighting Improve Ramp Add Crosswalk Widen Sidewalk Jason Street University Courtyard College Road & University Courtyard Proposed College Road Sidewalk Improvements 54

Recommendations Summary 55

Recommendations Summary New Sidewalks Rank Road Limits Responsibility 1 South Little Creek Road City Limits to Babb Drive (Target Entrance) DelDOT 2 Kenton Road Route 8 to Chestnut Grove Road DelDOT 3 West Street North Street to Queen Street DelDOT 4 U.S. 13 (Northbound) MLK Boulevard to White Oak Road DelDOT/Developers Townsend Boulevard to Leipsic Road Dover Mall to Denneys Road 4 U.S. 13 (Southbound) North State Street to Townsend Boulevard DelDOT/Developers Kings Highway to Division Street Loockerman Street to MLK Boulevard 5 North State Street Silver Lake to Lepore Drive Private Developers 6 College Road Kenton Road to McKee Road DelDOT 7 Route 8 (south side) Mifflin Road to Dover High School DelDOT 8 Mifflin Road Woodmill Drive to Fawn Street DelDOT 9 Pennsylvania Avenue Division Street to Kings Highway City of Dover New Trails Area Limits Responsibility Schutte Park Extend internal trail network City of Dover Fox Hall West/Mallard Pond Pebble Valley Drive to Marsh Creek Lane City of Dover St. Jones River (west side) Silver Lake Park to Legislative Avenue DelDOT 56

Recommendations Summary Signing, Striping, Fencing, and Lighting Road Limits Recommendation Responsibility South State Street Bayhealth to Skull Terrace Signing and lighting DelDOT/Bayhealth Saulsbury Road Gateway Boulevard Install fence, relocate DelDOT/City of Dover pedestrian signal & crosswalk John Hunn Brown Road Luther Village to Target Provide gap in fence City of Dover/Target College Road Jason Street to DSU Add crosswalk, lighting DelDOT/City of Dover North State Street Washington Street Provide mid-block crossing DelDOT South New Street Owens Manor Apartments Re-stripe crosswalk City of Dover New Pedestrian Signals Road Responsibility U.S. 13/Roosevelt Avenue DelDOT U.S. 13/South State Street DelDOT U.S. 13/Webbs Lane DelDOT South State Street/Webbs Lane DelDOT North State Street/Governors DelDOT Avenue/Walker Road 57

Recommendations Summary Identified Maintenance Needs - Repairs Rank Location Limits Maintenance Issue Responsibility 1 State Street North Governors Avenue Uprooted, uneven sidewalks City of Dover/ to Roosevelt Avenue Property Owner 2 Route 8 Path Modern Maturity Center to Potholes/sinkholes in City of Dover/ Greentree Shopping Center shared use path Property Owner 3 Saulsbury Road/ Scarborough Road to Potholes/sinkholes in City of Dover/ McKee Road Route 8 shared use path Property Owner 4 Delaware Avenue 32 & 36 Delaware Avenue Depressed brick sidewalk City of Dover/ Property Owner Identified Maintenance Needs - Clean Up and Trim Location Limits Maintenance Issue Responsibility Delaware Avenue 101 Delaware Avenue Vegetation in sidewalk Property Owner Route 8 Independence Boulevard Low hanging tree limbs Property Owner to Kenton Road Route 8 Modern Maturity Center Vegetation in trail Property Owner McKee Road Walker Road to College Road Vegetation in trail Property Owner Scarborough Road Bridge over railroad tracks Debris along pathway DelDOT Curb Ramps Road Responsibility Kings Highway/American Avenue DelDOT/City of Dover 58

Public Involvement The City of Dover’s Pedestrian Plan was discussed and presented at the following public meetings: Bicycle and Pedestrian Subcommittee February 11, 2014 October 7, 2014 April 1, 2014 November 4, 2014 May 6, 2014 December 9, 2014 June 3, 2014 January 20, 2015 July 1, 2014 February 3, 2015 September 2, 2014 March 3, 2015 Public Workshops June 26, 2014 - At the initial Public Workshop, held at the Dover Library, information regarding existing conditions/ facilities and identified pedestrian needs was presented to the public. Attendees were given the opportunity through a mapping exercise, questionnaires, and public comment forms to identify specific pedestrian needs and potential im- provements throughout the City. Representatives from the City, DelDOT, and the MPO provided staff assistance. January 20, 2015 - At the second Public Workshop, held at the Pitts Recreation Center, the final recommendations from the Plan were presented to the public. Attendees were given the opportunity to provide comments on the final recom- mendations, as well as identify additional pedestrian needs and potential improvements. Representatives from the City, DelDOT, and the MPO provided staff assistance. Safety Advisory and Transportation Committee City Council 59

Acknowledgements The City of Dover Pedestrian Plan was developed by the following individuals: City of Dover Bicycle and Pedestrian Subcommittee Jim Hutchinson Chris Asay Patrick Gallagher Jayce Lesniewski Kathy Doyle David Moses Tim Slavin City of Dover Planning and Parks & Recreation Department Ann Marie Townshend Carolyn Courtney William Cook Delaware Department of Transportation Anthony Aglio Sarah Coakley Dover/Kent County Metropolitan Planning Organization Rich Vetter Chris Kirby Jim Galvin Kate Layton Endorsed by the Safety and Advisory Transportation Committee on Approved by the Dover City Council on The preparation of this document was financed in part with funds provided by the Federal Government, including the Federal Transit Administration and the Federal Highway Administration of the United States Department of Transporta- tion. 60

#1 Goal - Implement The Senator Bikeway Pages 35 - 51

Table of Contents Page Introduction 1 Goals and Objectives 2 Benefits of Biking 3 Accomplishments 4 Existing Conditions 5 Facilities 5 Land Use 10 Crash Analysis 12 Existing Plans, Policies, and Programs 14 Maintenance 24 Planned DelDOT Projects 26 Areas of Opportunity 28 Bicycle Facility Design 29 Low Stress Bicycling and Connectivity 31 Recommendations 32 Engineering 32 The Senator Bikeway 35 Other On-Road & Off-Road Recommendations 52 Engineering Summary 67 Education 68 Encouragement 69 Enforcement 70 Evaluation 71 Public Involvement 72 Acknowledgements 73

Introduction The City of Dover Bicycle Plan is the product of a planning process that was initiated by public interest and support. The City of Dover, Delaware has had a long interest in promoting safe and convenient transportation alternatives such as walking and biking. In 1997, the City developed its first Bicycle and Pedestrian Transportation Plan, which was incorpo- rated into the City's Comprehensive Plan. Through extensive public involvement, this initial plan provided an assess- ment of existing conditions for biking and walking in the City, as well as developed specific recommendations, an imple- mentation strategy, and potential funding sources. Since the adoption of the first plan, there have been numerous changes in the way that biking is viewed as a mode of transportation. Biking has taken on a new level of importance at the Federal, State and local levels, as transportation agencies have realized the effectiveness of this mode as an alternative to the motor vehicle. In addition to the transpor- tation benefits, biking provides measurable health, quality of life, environmental, and economic benefits to the local community. The graphic on page 3 describes these benefits in more detail. The benefits of biking have been recognized by the U.S. Department of Transportation through the creation of funding sources dedicated to transportation alternatives (such as the original Transportation Enhancement Program, now known as the Transportation Alternatives Program). In addition, the Delaware Department of Transportation (DelDOT) has long recognized the importance of biking as a viable transportation mode, and has established a full-time Bicycle Coordi- nator position to ensure that biking needs are incorporated into DelDOT projects throughout the state. In the current City of Dover 2008 Comprehensive Plan, bicycling is described in the Transportation chapter. Existing conditions for bicyclists are noted in the Comprehensive Plan. The report indicated that a large majority of public re- spondents believed there are an insufficient number of sidewalks within the City, and a higher number felt that more bike paths should be built. In addition, the Comprehensive Plan established specific recommendations for developing and expanding alternate modes of transportation. These recommendations are listed below:  Update and implement the Bicycle and Pedestrian Transportation Plan  Review the bicycle and pedestrian transportation network to identify gaps and important segments needed to provide a continuous network  Develop an implementation plan to complete this network  Amend the Zoning Ordinance to require bicycle parking for new non-residential development and multi-family development The Comprehensive Plan also establishes "support for pedestrian, bikeway, and public transit facilities in subdivisions and site plan applications." Finally, the Comprehensive Plan notes that "the City of Dover is committed to working with the Dover/Kent County Met- ropolitan Planning Organization (MPO) to reduce the air quality impact of auto emissions through sound land use plan- ning, enhancing the bicycle and pedestrian network in Dover, and encouraging increased use of public transit." Specific recommendations relating to clean air goals identified in the Comprehensive Plan are noted below:  Update and implement the Bicycle and Pedestrian Transportation Plan of 1997  Encourage and support the installation of multi-modal paths alongside street frontages where appropriate  Improve and widen sidewalks for bicycle and pedestrian use  Encourage DelDOT to increase bicycle paths along major routes within the City 1

Goals and Objectives The City of Dover Bicycle and Pedestrian Subcommittee has established the following goals and objectives as part of the update to the Bicycle Plan: Vision - "Dover is a place where people of all ages and abilities bicycle conveniently, comfortably and safely for all pur- poses." Goal 1 - Improve the bicycle transportation network  Consider needs of all user groups.  Identify key gaps in the network, and areas of safety concern.  Develop project ideas for gaps where solutions are not immediately obvious. Seek the advice of creative and experienced professionals.  Prioritize project requests and advocate for funding.  Track projects from planning through completion.  Seek especially to produce low-traffic, low-stress routes that are continuous.  # 1 goal - Create the Senator Bikeway (see pages 35 - 51) Goal 2 - Coordinate regular bicycle-route maintenance (surface cleaning & repair)  Identify maintenance responsibility for all bike routes  Encourage responsible parties to schedule regular maintenance  Develop communication system for reporting maintenance needs Goal 3 - Incorporate bicycle elements into land-use and development planning  Review local land-use and development ordinances, and recommend the incorporation of bicycle accommo- dations.  Seek requirement of “back exits” in single-entrance developments. Goal 4 - Encourage adequate and secure bicycle parking  Identify locations where bicycle parking is especially needed.  Review bicycle parking requirements in zoning codes and recommend revisions as needed.  Develop programs to encourage installation of bike parking facilities where zoning requirements are not ef- fective. (e.g. bike rack contest)  Require larger proposed businesses to incorporate showers into their facility design Goal 5 - Utilize educational programs for encouraging bicycle use and safety  Bike-to-Work Day  Bike-to-School Day  Traffic Skills 101 (League of American Bicyclists)  Develop signage and maps for low-traffic, low-stress bicycle routes. Goal 6 - Monitor use of bicycle facilities  Select bicycle survey tools for counting cyclists.  Schedule regular and repeating counts to detect changes.  Survey bicyclists of all ages and abilities for unmet facility needs.  Regularly report trends in commute, utility, recreational, and school cycling. 2

Benefits of Bicycling As noted below, bicycling provides a multitude of low-cost benefits to a community. Transportation Provides choices Reduces congestion Affordable solutions Health Environment Supports active living Support smart growth Provides recreation Bicycling Improves air quality Reduces obesity Improves access to natural areas Economic Supports local economy and tourism Buffers impacts of spikes in fuel prices Source: Adapted from 2009 Maryland Trails: Strategic Implementation Plan Bicycling Facts: The cost of operating a car for a year is approximately $10,300...the cost of operating a bicycle for a year is $308. A couple who lives in a walkable/bikeable community saves over $850 per year in fuel savings. Short car trips (which could be made by bike) are more polluting per mile than longer car trips. The majority of women (64%) get less than 10 minutes of vigorous exercise per week, contributing to health problems. Source: Pedestrian and Bicycle Information Center 3

Accomplishments Since 1997, the City of Dover has made great strides in creating a more bicycle-friendly city. Listed below are examples of some of the accomplishments that have occurred within the City since the previous Plan adoption:  Completion of the Capital City Trail (2014)  Establishing a Bicycle and Pedestrian Subcommittee (2013)  Adding designated bicycle lanes to portions of South Governors Avenue and portions of U.S. 13 (2012)  Construction of new trail systems within Silver Lake Park and Schutte Park  Construction of the Isaac Branch Trail, part of the St. Jones River Greenway (2007)  Requiring developers to incorporate bicycle facilities into their projects Amish Country Bike Tour  Holding community events such as the Amish Country Bike Tour and Bike To Work Day  Incorporating bicycle lanes into DelDOT improvement projects along major routes such as College Road, Walker Road, and East Loockerman Street In July 2013, the City’s Bicycle and Pedestrian Subcommit- tee submitted an application to the League of American Bicyclists for designation as a “Bicycle Friendly Communi- ty”. The League awards communities who apply for this designation after a detailed evaluation, and based on crite- ria that include engineering, education, encouragement, enforcement, evaluation & planning. Using these criteria, the League further ranks an awarded community as to its level of bike-friendliness with a Bronze, Silver, Gold or Plati- num ranking. Standards are high, and across the U.S., less than 300 cities have achieved Bicycle Friendly Community awards, with only 4 of them achieving Platinum status. In 2013 Dover’s application was thoroughly evaluated and declined by the League, who gave Dover an “Honorable Mention” for coming close to the required standards. The Silver Lake Park League further provided the city with numerous recommen- dations for improving conditions for bicycling, encouraging the City to reapply as soon as conditions improve. One of the key recommendations from the League was to “update the Bicycle Plan in close collaboration with the com- munity to ensure public involvement, information, and ownership.” Related to the Bike Plan update, other key points include:  Focus on developing a seamless cycling network, creating short distances between residential areas and schools, recreational areas, commercial areas, etc.  Increase usage through encouragement, education, and enforcement programs  Set ambitious but attainable targets  Ensure that there is dedicated funding  Primary goal: encourage residents to bike more often for recreation and transportation 4

Existing Conditions - Bicycle Facilities As part of the update to the Bicycle Plan, an inventory of existing bicycle facilities within City limits was conducted. The inventory evaluated the following components:  Off-road trails and pathways  On-road designated bicycle lanes  Bicycle parking (racks)  Sharrow locations Bike Rack at Dover Transit Center Figure 1 displays the results of the inventory, with the exception of the bike rack locations. Listed below is a summary of the key findings from the bicycle inventory:  There are approximately 9.0 centerline miles of off-road trails and pathways within the City.  There are approximately 9.0 miles of designated on-road bicycle lanes within the City.  There are approximately 600 bicycle parking spaces within the City. With the exception of 8 bicycle locker storage units located on the DelDOT campus, all of the bicycle parking spaces consist of bicycle racks.  There are approximately 1.9 roadway miles with sharrows. In 2013, DelDOT installed sharrows along portions of Loockerman Street, Division Street, and North Governors Avenue as part of a pavement rehabilitation project. East Loockerman Street South Governors Avenue 5

Existing Conditions - Bicycle Facilities 6

Existing Conditions - Bicycle Facilities Despite the accomplishments that have been made in recent years to enhance the bicycling network and improve con- nectivity in the City, there are still numerous areas that are difficult for bicycle travel. These areas are marked by high vehicular speeds, high traffic volumes, lack of shoulders, lack of designated bike lanes though intersections, and the presence of on-street parking. Generally, areas that are difficult for bicycle travel are located along the more densely developed areas of Dover, particularly near the downtown where the predominant function of the roadway system is geared towards the motor vehicle. A railroad line, a waterway, and a divided highway all cut north-to-south through Dover, limiting east-west travel to only three or four routes. Autos and trucks are all concentrated onto these few, heavily traveled roads, leaving little or no room for bicycle travel. Through the development of this Bicycle Plan update, with input from the City’s Bicycle and Pedestrian Subcommittee and the public, the areas listed in the table on the following page have been identified as impediments to safe bicycle travel in the City. In addition, these areas generally lack safe, attractive alternative routes. For a cyclist, these roads often offer the only means of traveling to and from a destination, despite the barriers that exist along these routes. The primary areas that lack adequate bicycle facilities are shown on Figure 2. Saulsbury Road Route 8 North State Street Division Street  Route 8/Division Street between U.S. 13 and Saulsbury Road is designated as a Regional Bicycle Route, yet lacks bike lanes or striped shoulders or a designated off-road path.  North State Street provides the only north-south access over Silver Lake from downtown Dover to U.S. 13. The high - traffic road lacks shoulders and is a major impediment to bicycle travel to north Dover. 7

Existing Conditions - Bicycle Facilities Roadway Segments With Conditions That Discourage Bicycle Use Rank Road Limits Issues 1A Route 8/Forrest Avenue Weston Drive to Saulsbury Road High traffic volumes (18,000/day) 4 - 6 lane highway, No shoulders 1B Route 8/Division Street U.S. 13 to Weston Drive High traffic volumes (13,000/day) On-street parking No bike lanes 2 North State Street Walker Road to U.S. 13 High traffic volumes (14,000/day) 4 lane highway, No shoulders 3 College Road McKee Road to Kenton Road High traffic volumes (11,000/day) Only available east-west route No shoulders High traffic volumes (9,000/day) 4 West Street North Street to Queen Street No bike lanes or shoulders 5 Walker Road State Street to Saulsbury Road High traffic volumes (11,000/day) No bike lanes, minimal shoulders 6 Saulsbury Road North Street to Route 8 High traffic volumes (17,000/day) Bike lane not continuous 7 MLK Boulevard/ Babb Drive to High traffic volumes (10,000/day) South Little Creek Road Legislative Hall No bike lanes or shoulders 8 U.S. 13 Puncheon Run to Scarborough Road 4 - 6 lane, high-speed highway Very high traffic volumes (40,000 - 60,000/day) 9 Mifflin Road Route 8 to Hazlettville Road High traffic volumes (15,000/day) Mini-roundabout 10 Kenton Road Denneys Road to Route 8 Minimal shoulders High speeds 11 North Street Federal Street to Commerce Way No continuous bike lanes/shoulders 8

Existing Conditions - Bicycle Facilities 9

Existing Conditions - Land Use The City of Dover has a diverse mixture of land uses within its 22.7 square mile area. The City, with an estimated 2012 population of 37,090, has the second largest municipal population in Delaware. Dover is also the largest municipality in the state in terms of land area. Based on data provided by the City of Dover Planning Department, listed below is a breakdown of the land uses within the City limits, as of 2013. Existing land uses are also shown on Figure 3. Residential Land Use Category Amount As noted in the table, the predominant land use within City limits is Agriculture/Open Space 38.5% agricultural and open space. Residential land use is also a primary use. Residential 19.1% High density residential is located in the downtown core (roughly a square mile area), while lower density, single-family residential land use Dover Air Force Base 18.0% composes the majority of the land use in the surrounding suburbs. Other 17.4% Commercial Institutional 8.7% Commercial 8.3% U.S. 13 is by far the primary commercial corridor throughout the entire City limits, as well as the Kent County region. This roadway facilitates a wide variety of traditional highway commercial uses, ranging from offices to restaurants to regional malls (Dover Mall). Other corri- dors with a high concentration of commercial uses include Bay Road, Route 8 (west of Saulsbury Road), and Loocker- man Street in downtown Dover. Educational There are 4 universities and college within City limits - Delaware State University, Wilmington University, Delaware Technical and Community College, and Wesley College. In addition, there are 11 public schools in the City of Dover, 8 of which are elementary schools. All of these facilities are shown on Figure 1. Loockerman Street Institutional The State of Delaware owns a variety of government buildings in Dover, including Legislative Hall, the State Archives, and the Kent County Courthouse. The downtown area also houses City Hall, a new library, the regional hospital, several museums, a vibrant historic district, and the Kent County transit hub. Open Space/Parks There are 24 City-maintained parks in Dover. Most of these are small parks located within subdivisions or on small lots in the downtown. There are several parks that are able to provide active recreational opportunities for large numbers of residents, including Schutte Park, Silver Lake Park, and Dover Park. In addition, The Green was recently incorporated into the National Park System as a National Monument. The Green 10

Existing Conditions - Land Use DAFB DAFB 11

Bicycle Crash Analysis As part of the assessment of biking conditions within the City, crash data from 2011 to 2013 was analyzed to determine the number and severity of bicycle crashes that occurred during the 3-year period. In addition, the analysis was used to determine if there were any concentrated areas of bicycle or pedestrian crashes, in an effort to identify future engineer- ing or enforcement solutions that could potentially address the crash history. Figure 4 shows the location of all reported bicycle crashes that occurred within City limits from 2011 to 2013, as com- piled by the City of Dover Police Department. Listed below is a summary of the crash data:  There were 34 reported bicycle crashes between 2011 and 2013.  Personal injuries were involved in 22 crashes (65%).  There were no fatal crashes reported during the 3 year period.  There were no high concentrations of bicycle crash areas identified throughout the City. However, nearly 1/3 of the crashes (10) occurred at various locations along U.S. 13.  As noted in the chart below, the majority of the bicycle crashes (19) occurred between noon and 6:00 PM. Bicycle Crashes Year (2011 - 2013) 2011 7 9% 6% 2012 14 29% Midnight to 6:00 AM 2013 13 6:00 AM to Noon Total 34 56% Noon to 6:00 PM 6:00 PM to Midnight Bicycle Crashes - Time of Day In the fall of 2012, as part of a DelDOT pavement rehabilitation project, bicycle lanes were installed on U.S. 13 from the former Sheraton Hotel (now Delaware State University Commons) to Kings Highway/White Oak Road (2.6 miles) and from Martin Luther King Boulevard to River Road/Public Safety Boulevard (0.3 miles). There were 9 crashes that in- volved a bicycle crash within these limits. The results are shown in the chart below. U.S. 13 Crashes Time (2011 - 2013) Before Bike Lane Project 3 During Bike Lane Project 1 After Bike Lane Project 5 U.S. 13 Bike Lane 12

Bicycle Crash Analysis 13

Existing Plans, Policies, and Programs City of Dover Bicycle and Pedestrian Transportation Plan (1997) As noted, the City of Dover’s previous Bicycle and Pedestrian Plan was adopted in 1997. The 1997 Plan details engi- neering, education, encouragement, and enforcement goals as they relate to biking and walking. The Plan presents a detailed assessment of specific bicycling needs throughout the City of Dover, based on a rating system of roadway con- ditions known as Bicycle Level of Service. In addition, the Plan details potential pedestrian needs based upon a Pedes- trian Index evaluation. The Plan also identifies short-term and long-term actions designed to make the City of Dover more bicycle and pedestrian friendly. The top ten recommended projects are listed below, with an accompanying sta- tus. Project Status 1. Schutte Park Off-Road Connection Not implemented 2. New Burton Road Pedestrian Crossing Not implemented 3. Path between Del Tech and Del State To be accommodated by Crawford Carroll Road Extension (2019) 4. Sidewalk Inventory/Spot Improvements To be completed as part of current Bicycle and Pedestrian Plan update 5. Establish Gateway Treatments Not implemented 6. Designate Commercial Corridors Not implemented 7. Walker Road Bike/Ped Improvements Partially Implemented 8. Improve Delaware Bicycle Route 1 Not implemented 9. Establish Dover Area Greenways Not implemented 10. Mifflin Road/Hazlettville Road Partially implemented Bike Route 1 Walker Road 14

Existing Plans, Policies, and Programs City of Dover Code of Ordinances The City of Dover Code of Ordinances has several references to bicycle amenities that are required as part of large-scale development projects. As noted in the Code, “bicycle parking shall be provided for parking spaces at a rate of one bicy- cle parking space for every 20 vehicular parking spaces.” In an effort to enhance and promote bicycle-friendly communities, the City has two additional categories that provide developers with flexibility and incentives to address biking needs through land use design. The categories are the Corri- dor Overlay Zone and the Traditional Neighborhood Design (TND), a zoning designation. The City of Dover has established a Corridor Overlay Zone along two roads in the northwestern part of the City:  Route 8 (Railroad tracks to western City limits)  McKee Road/Saulsbury Road (Denneys Road to North Street) The Corridor Overlay Zone has several primary purposes:  Promote superior urban design  Foster connections among adjacent properties  Preserve the function and efficiency of the roadway  Achieve a balanced streetscape which is friendly to the pedestrian and motorist alike McKee Road Path By Code reference, superior urban design includes “transportation amenities for bicycles, pedestrians, and transit that exceed those required by the zoning ordinance.” As stated in the Code, “the intent of the TND zone is to create a walkable and pedestrian-friendly, economically viable professional, commercial and mixed use residential neighborhood for people of different ages and incomes that draw from the best architectural and community design features of Delaware and the Delmarva Peninsula from its colonial past to the mid 20th century. Its intent is also to preserve and enhance the natural landscape, celebrate the history of the site, and buffer the development from adverse external influences. The provisions of this section are intended to encourage greater integration of land-uses and diversity of lot sizes than is permitted under other provisions of the Land Subdivision Regulations and Zoning Ordinance of the City of Dover. Lastly, it may provide locations for other uses that will aid in the fulfillment of the City of Dover's Comprehensive Plan and allow people to live near their work.” “The TND shall have a pedestrian walkway and/or bicycle system through the open spaces that connect to the street system or connects a series of open spaces. Bicycle parking and locking facilities should be provided in public spaces...” One of the first communities being developed under the TND zoning category is the Eden Hill Farm, a 265-acre mixed use development along North Street. The community, which is currently under construction, provides a mixture of commercial, residential, institutional, and open space located in close proximity to each other. The land use, combined with wide sidewalks, interconnections, and an internal trail network, creates a true bicycle-friendly new community in the heart of Dover. 15

Existing Plans, Policies, and Programs First State Trails and Pathways Initiative The First State Trails and Pathways Initiative is a program managed by the State of Delaware whose primary goal is to “create a world-class statewide network of pathways and trails for Delaware’s citizens and visitors, to promote biking, hiking, walking, and active living.” The Initiative is managed in partnership by DelDOT and the Department of Natural Resources and Environmental Control (DNREC). The program was initiated in 2012 by Governor Jack Markell, in an effort to address the following goals:  Establish Delaware as a Top Ten Bicycle Friendly State (as designated by the League of American Bicyclists).  Support the creation of jobs resulting from investments in biking and walking  Create/expand community connections  Create healthy and active communities  Provide safe, affordable transportation and recreational choices  Incorporate environmentally-friendly practices into trail projects In Fiscal Years 2012 and 2013, the State of Delaware allocated $20 million towards this program. Since the program was initiated, numerous trails and pathways projects have been planned, designed, and constructed throughout the state. In addition, Delaware has improved its ranking as a Bicycle Friendly State, jumping from a national ranking of #10 in 2012 to #4 in 2014. Delaware is designated by the League of American Bicyclists as the most Bicycle Friendly State east of the Mississippi River. The City of Dover has been a direct beneficiary of the First State Trails and Pathways Program, as evidenced by the completion of the Capital City Trail in 2014. As noted on the map below, the Capital City Trail is a shared-use pathway that provides a direct connection from Silver Lake Park to the Isaac Branch Trail (a 2.6-mile greenway that connects U.S. 13 and Route 10). The Capital City Trail was completed through a combination of widening existing sidewalks and installing new pathways to create an important pedestrian and biking facility in the heart of downtown Dover. The Capi- tal City Trail also provides an enhanced gateway into the Legislative Hall complex, as well as improves pedestrian and bicycle safety along East Loockerman Street and MLK Boulevard. Capital City Trail 16

Existing Plans, Policies, and Programs DelDOT Complete Streets Policy Within the City of Dover, the Department of Transportation is responsible for the maintenance of all State roads within City limits. These include arterial routes such as U.S. 13, U.S. 13A (Governors Avenue), Delaware Route 8, Delaware Route 15, and State Street. Collector routes such as White Oak Road, New Burton Road, and Walker Road are also maintained by DelDOT. The vast majority of the roads in the City of Dover are maintained by the State. The City of Dover provides maintenance responsibilities for all City streets. Examples of City-maintained streets primari- ly include streets in the urban downtown core, such as Bradford Street and Kirkwood Street. In 2010, DelDOT adopted its Complete Streets Policy. As noted in the Policy, “the term Complete Street means a road- way that accommodates all travelers, particularly public transit users, bicyclists, pedestrians, and motorists, to enable all travelers to use the roadway safely and efficiently.” The purpose of the Complete Streets Policy is “to ensure that the DelDOT system modifications are routinely planned, designed, constructed, operated, and maintained in a way that ena- bles safe and efficient access for all users. The result should be a system for all users that is comprehensive, integrated, connected, safe, and efficient allowing users to choose among different transportation modes, both motorized and non- motorized.” A primary objective of the Policy is “to define and implement changes to the project development process that will value all transportation modes during the project scoping phase and enhance currently used design practices through updates to DelDOT subdivision and design manuals, design memoranda, and policies.” The DelDOT Complete Streets Policy indicates that “all projects in the state right-of-way that are considered road recon- struction, widens the pavement width, or allows for the inclusion of facilities for all users, shall consider all transporta- tion modes and accommodate accordingly.” Since its adoption, DelDOT has incorporated elements of the Complete Streets Policy into several projects in Dover, in- cluding the South Governors Avenue improvement project, which added continuous 5-foot striped bicycle lanes through- out the project limits (Water Street to Webbs Lane). As part of a recent pavement rehabilitation project along U.S. 13 through Dover, DelDOT reduced the existing lane widths from 12 feet to 11 feet, in order to provide a 5-foot wide bicycle lane in accordance with the Policy. As part of a recent pavement rehabilitation project along East Loockerman Street, DelDOT re-striped an existing shoulder to provide a 5-foot wide bicycle lane. This improvement facilitates bicycle mobility from downtown Dover to U.S. 13. In addition, DelDOT is including a 10-foot wide shared use path and 7-foot wide striped bike lanes into the design of the West Dover Connector, a 3.2-mile long new roadway that will provide a direct connection between Saulsbury Road and U.S. 13. This project will East Loockerman Street significantly improve bicycle access from the south part of Dover (as well as Brecknock Park in Camden) to west Dover, including Schutte Park and the existing path along Saulsbury Road. Proposed Typical Section - West Dover Connector (North of Charles Polk Road and South of Puncheon Run) 17

Existing Plans, Policies, and Programs DelDOT Statewide Bicycle Plan The Delaware Bicycle Facility Master Plan was adopted in October 2005. As noted in the document, “the Master Plan was developed in order to define and implement a statewide system of designated, on-road bicycle routes. The Master Plan provides specific guidance as to the location and nature of appropriate accommodations along DelDOT-maintained roadways.” There were two primary goals established in the Master Plan:  Integrate existing bicycle routes and trails into a larger statewide bicycle network  Establish bicycle routes between municipalities, activity centers, and recreational areas The Master Plan developed a statewide network of on-road bikeways (known as Statewide Routes, Regional Routes, and Recreational Connector Routes) and a corresponding set of design recommendations for each type of bikeway. The bikeway designations noted in the Master Plan include:  Bike Lanes (5-foot minimum width)  Shared Shoulders (5-foot minimum width)  Wide Outside Travel Lane (14-foot minimum width) In 2011, DelDOT updated the Bicycle Maps for each county, which can be found on the DelDOT web site at http:// deldot.gov/information/community_programs_and_services/bike/. Examples of several bicycle route categories are shown in the photos below. It is important to note that many of the DelDOT designated “Bicycle Routes” have limited bicycle facilities, and some segments of these routes are considered challenging for bicycle users. These Bicycle Routes were chosen based on their location, not necessarily on the presence of bike facilities. The expectation was that a road so designated might, at some future time, be more likely to be provided with bicycle facilities. Statewide Bicycle Route: provides north-south connections between New Castle, Kent, and Sussex Counties (Bike Route 1 runs on the west side of Dover). Regional Bicycle Route: provides direct connections between municipalities and activity centers. Connector Bicycle Route: provides connections between local activity/recreational centers to the larger bicycle net- work. Statewide Bicycle Route - Wyoming Mill Road Regional Bicycle Route - East Division Street 18

Existing Plans, Policies, and Programs DelDOT Safe Routes to School Program The Safe Routes to School (SRTS) Program is a DelDOT program whose primary purpose is to facilitate and encourage children to walk and bike to school safely. The State program was established in 2002, and the corresponding Federal SRTS program was initiated in 2005. Any public, private or charter schools are eligible to participate in the program, provided the projects benefit elementary and middle school age children. The SRTS program is divided into 5 compo- nents (the 5E’s): Engineering, Education, Enforcement, Encouragement, and Evaluation. DelDOT works with each school in the program to develop a Safe Routes to School Plan that incorporates each of these five elements into a com- prehensive program. Examples of eligible infrastructure and non-infrastructure costs are listed below. Infrastructure Non-infrastructure Sidewalk improvements Traffic education and enforcement Traffic calming Student sessions on safety Pedestrian signals Parent education materials Bicycle parking Evaluation and data gathering Four SRTS projects have been completed in the City of Dover, which consisted of improvements along routes to two elementary schools (Booker T. Washington and Towne Point) and two middle schools (William Henry and Central Mid- dle) in the Capital School District. These improvements were completed in 2010 and 2011. The Capital School District was one of the first school districts in the state to take advantage of the Safe Routes to School funding. Central Middle School William Henry Middle School In addition, one SRTS project is currently in design, a project to enhance bicycle and pedestrian access to W. Reilly Brown Elementary School on Webbs Lane. The project, which consists of new bulb outs, signals, and sidewalk upgrades, is scheduled for construction in the summer of 2015. There are currently no other SRTS projects proposed in the City of Dover. Webbs Lane at W. Reilly Brown School 19

Existing Plans, Policies, and Programs MPO 2030 Regional Bicycle Plan In the fall of 2011, the Dover/Kent County MPO completed the 2030 Regional Bicycle Plan for Kent County, Delaware. The Regional Bicycle Plan was completed after nearly two years of effort involving DelDOT, the Department of Natural Resources and Environmental Control, Kent County Planning, the City of Dover and other municipalities, and bicycle ad- vocates throughout the county. The MPO Regional Bicycle Plan identifies the following six objectives:  Create an effective and safe bicycle transportation system  Increase the number of local trips made by bicycle  Increase the number of students biking to school  Increase the number of people biking to work  Increase recreational and fitness riding  Create an environment where all bicyclists and motorists follow the rules of the road Performance measures (such as increasing the amount of multi-use paths to 40 miles by 2030) are also included for each of the Plan’s objectives. As noted in the document, “the Regional Bicycle Plan outlines four new policies...that will serve as guidance to cities and towns and/or for implementation by DelDOT on projects undertaken in the region.” These policies are listed below. Policy 1: Selecting Appropriate On Road Bicycle Facilities Policy 2: Bicycle Facilities at Intersections Policy 3: Bicycle Parking Policy 4: Education and Enforcement In terms of physical improvements, the Regional Bicycle Plan recommended 18 on-road improvement locations and 7 off-road improvement locations throughout Kent County. On-road improvements consist of measures such as shoulder widening, lane width reallocation, signing, striping, and other pavement markings. Off-road recommendations include new shared-use trails and pathways. As Kent County’s largest urban area, the City of Dover is a primary focus of the Regional Bicycle Plan’s recommendations. Ten of the eighteen recommended on-road improvements are located within Dover, while 4 of the 7 recommended off-road trails are also located within or adjacent to City limits. Since its adoption in the fall of 2011, the Regional Bicycle Plan has been used by DelDOT to implement several of the top priority projects recommended in the Plan, including all 3 phases of the Capital City Trail. In addition, conceptual planning has been initiated on West Street, another highly ranked project. Figure 5 shows the on-road and off-road bicycle improvement recommendations that are located within the city limits of Dover, as noted in the MPO Regional Bicycle Plan. 20

Existing Plans, Policies, and Programs MPO Regional Bicycle Plan Recommendations (On-Road) Rank Project Limits Description Status 1 West Street North Street to Queen Street Widen road to provide bike lanes Conceptual design 2 U.S. 13 Scarborough Road to Add striped bicycle lanes Partially complete Puncheon Run 3 Denneys U.S. 13 to Kenton Road Widen road to provide bike lanes N/A Road 4 North State U.S. 13 to Walker Road Reallocate lane width to add N/A Street bike lanes 5 Route 8 Railroad to Heatherfield Way Reallocate lane width to add N/A bike lanes 6 Walker Road State Street to Saulsbury Road Reallocate lane width to add N/A bike lanes 7 North Street Wyoming Mill Road to West Street Add a westbound bike lane N/A 8 College Road Saulsbury Road to Kenton Road Widen road to provide bike lanes N/A 11 Saulsbury Rd U.S. 13 to North Street Provide continuous bike lanes N/A 13 Kenton Road Route 8 to Denneys Road Widen road to provide bike lanes Design (FY 2016) MPO Regional Bicycle Plan Recommendations (Off-Road) 1 Dover Silver Lake to St. Jones River Construct trail along the Capital City Trail Greenway St. Jones River 2 Camden to Schutte Park to Brecknock Park Construct new trail to connect N/A Dover Trail the parks 3 DAFB Trail Route 10 to Route 9 Construct new trail along DAFB N/A 4 Route 10 U.S. 13 to Isaac Branch Trail Construct new trail Planning study 21

Existing Plans, Policies, and Programs 22

Existing Plans, Policies, and Programs Advocacy and Interest Groups In Delaware, there are two primary organizations that are advocates for bicycling interests throughout the state, the Delaware Bicycle Council and Bike Delaware. The Delaware Bicycle Council consists of 15 members who represent vari- ous government agencies (public safety, transportation, education, recreation, public health), as well as citizen repre- sentatives from each county. The primary purpose of the Delaware Bicycle Council is to “consider, review, and work on matters pertaining to bicycling, bicycle safety, and bicycle education, and to make recommendations to various state agencies.” The Delaware Bicycle Council serves as a resource in policy-making and legislative issues, in order to ulti- mately increase facilities and opportunities for bicyclists in Delaware. Bike Delaware is an independent, non-government advocacy organization that is supported solely by its membership. Its mission “is to make bicycling a safe, convenient, and fun transportation option in Delaware by working in partnership with government, business, and community groups.” Bike Delaware, based in New Castle County, has a 7-member Board of Directors and is staffed by an Executive Director who lobbies for cycling interests throughout the state. The Downstate Delaware Striders and Riders is a group of bicyclists and runners who regularly hold events in and around the Dover area. The group holds weekly trail runs, in addition to regularly participating in running and bicycling events such as the Buffalo Stampede in the nearby Town of Wyoming. The group includes both recreational and com- petitive cyclists and runners. 23

Maintenance Maintenance-related components are identified as one of the six primary Goals to be addressed by the City of Dover Bi- cycle Plan. The following specific maintenance objectives were identified by the Bicycle and Pedestrian Subcommittee:  Identify maintenance responsibility for all bike routes  Encourage responsible parties to schedule regular maintenance  Develop communication system for reporting maintenance needs With regards to maintenance responsibilities, there are two different entities that play a role in the maintenance of bicy- cle facilities: DelDOT and the City of Dover. Listed below is a synopsis of the existing maintenance responsibilities of each entity, based on current policies and procedures. DelDOT Maintenance Responsibilities In accordance with a long-standing municipal agreement between the Department of Transportation and the City of Do- ver, DelDOT provides maintenance on state roads from curb to curb. Based on the town agreement between the 2 enti- ties, the City is responsible for maintenance on any transportation facilities beyond the curb line. This would include sidewalks and shared-use pathways. DelDOT adopted its Sidewalk and Multi-Use Path Maintenance Policy in 2013. As stated in the Policy, DelDOT does not maintain sidewalks owned or maintained by municipalities, located in subdivisions, privately owned, or maintained by others through a written agreement. With regards to snow removal of sidewalks and pathways, the Policy specifies the following:  In conjunction with established priorities for snow removal on roadways, snow removal for sidewalks and multi-use paths will commence immediately after completion of roads classified as “local” and subdivision Route 8 (Near Modern Maturity Center)  Sidewalks and multi-use paths will be prioritized based on pedestrian traffic, high densities of elderly and dis- abled, schools, transit routes, and other high volume pedestrian facilities Maintenance of any bicycle facilities within the curb limits of the State’s right-of-way, including re-striping of bike lanes, debris removal, resurfacing, etc. is the responsibility of the Department of Transportation. As stated in the Policy, “all other maintenance, such as sweeping and trash removal, will be performed as resources are available within the Department.” With regards to street sweeping, in August 2014, DelDOT submitted its final Storm- water Management Plan for DNREC and Environmental Protection Agency review. The sweeping plan was required to be a science-based strategy targeting pollutant removal from state-owned roads before it enters the storm sewer sys- tem, and ultimately into rivers, lakes and streams. The “targeted” approach means that DelDOT is focusing on roads that have direct connections to the storm sewer system in areas that have the greatest potential to produce harmful pollutants (i.e. high traffic, commercial, industrial, residential). Each of these road types is swept at a frequency that maximizes DelDOT resources (manpower, equipment, budget) while meeting the terms of the National Pollutant Dis- charge Elimination System (NPDES) permit, which is to effectively prohibit the discharge of material other than storm- water. Because these road sections fall under different roadway categories, sweeping frequency will vary, but all will be swept at a frequency greater than the previous plan. Once the sweeping plan has been approved by DNREC and EPA, the exact frequency for each road will be known. 24

Maintenance Adopt A Bikeway Program The Department of Transportation has a program that enables volunteers to “adopt” a state-owned bike path. Initiated in 2004, the Program is a partnership between DelDOT and volunteers to care for a designated bike path a minimum of three times a year. Volunteers remove debris, trash, etc. in an effort to make the bike path safer for cyclists, as well as keeping the bike path and surrounding area cleaner. Currently, there are no bike paths that have been “adopted” in the City of Dover. City of Dover Maintenance Responsibilities The Dover Code of Ordinances contains several references to the maintenance responsibilities for sidewalks. However, maintenance of bike paths and shared-use facilities is not referenced in the Code. As a result, it is recommended that the term “shared-use facility” be added to any sidewalk maintenance reference in the City’s Code. This would require a revision to the Code of Ordinances, to be adopted by City Council. The City currently provides maintenance on bike paths located within the City’s park system, such as the trails within Schutte Park and Silver Lake Park. In addition, the City is currently providing maintenance on the U.S. 13 portion of the Capital City Trail, between the Thomas Collins Building and MLK Boulevard. The City will also be providing maintenance along Park Drive, once Phase III of the Capital City Trail is completed in 2014. Silver Lake Park 25

Planned DelDOT Projects DelDOT has numerous projects planned in the City of Dover that will enhance mobility and safety for bicyclists. Listed below is a preliminary schedule for each proposed project, based on the DelDOT Fiscal Year 2015 - 2020 Capital Trans- portation Plan, as published in July 2014. The proposed DelDOT projects are also shown on Figure 6. Only one project is currently funded for construction - the West Dover Connector. Proposed DelDOT Projects Project Limits Length Description Anticipated (Miles) Construction Construct a new road, extending Saulsbury Road to U.S. 13. Incorporates sidewalks, bike lanes, West Dover Connector North Street to 3.2 and a shared use path. Project will FY 2015 U.S. 13 connect Brecknock Park and Schutte Park, and will form part of a greater bike loop proposed around Dover. Kenton Road Route 8 to 1.2 Widen Kenton Road to include FY 2020+ Chestnut Grove Road shoulders, bike lanes, and sidewalks Loockerman Street/ Intersection 0.1 Install a roundabout and create a FY 2020+ Forest Street pedestrian friendly gateway Crawford Carroll Road Lowes to U.S. 13 0.5 Extend existing road to U.S. 13 Extension opposite Dover Mall, and include bike FY 2020+ and pedestrian amenities U.S. 13 Widening Puncheon Run to 0.3 Add a third through lane and FY 2020+ Walnut Shade Road continuous sidewalks to U.S. 13. U.S. 13 Sidewalks MLK Boulevard to 0.3 Install new sidewalks on both north- FY 2020+ Loockerman Street bound and southbound U.S. 13 Route 8/ 0.2 Install an additional through lane Saulsbury Road Intersection and left turn lane on NB and SB FY 2020+ Saulsbury Road 26

Planned DelDOT Projects 27

Areas of Opportunity Despite the measurable and significant progress that has been made over the past 17 years since the initial Bicycle and Pedestrian Plan was developed, there are still many areas of opportunity to make the City of Dover a more bicycle- friendly city. In its Bicycle Friendly Community Feedback Report (Fall 2013), the League of American Bicyclists identified the following key measures to improve cycling in Dover:  Appoint a staff member to become Bicycle and Pedestrian Coordinator  Update the Bicycle Plan  Continue to expand the bike network and increase network connectivity through the use of bike lanes, paths, and shared lane markings. Suggested improvements include:  Route 8 (Weston Drive to Saulsbury Road)  South West Street (North Street to Queen Street)  North State Street (Walker Road to U.S. 13)  Saulsbury Road (Gateway Boulevard to North Street)  College Road (McKee Road to Kenton Road)  Increase the amount of high quality bicycle parking at popular destinations  Increase maintenance of the city’s off-road bicycle network  Host a League Cycling Instructor seminar to increase the number of certified instructors in Dover Bike to Work Day 2013  Ensure that bicycle safety education is included in the local schools  Expand encouragement efforts during Bike Month with local bicycle advocacy groups  Encourage the colleges and universities to promote cycling and seek recognition through the Bicycle Friendly University program  Conduct regular bicycle counts to determine bicycle usage and demand The League of American Bicyclists also offered 49 other specific recommendations (short-term and long-term) to further promote bicycling in Dover, in the areas of Engineering, Education, Encouragement, Enforcement, and Evaluation. Ex- amples of the short-term measures are listed below. Engineering Education Implement road diets in appropriate locations Offer bicycle education for youth outside of school Consider raised crossings or grade-separated crossings Create a Bicycle Ambassador program Encouragement Enforcement Host or sponsor bicycle-themed community events Invite the police to the Bicycle/Pedestrian committee Set up a community celebration and social ride when a Have police officers distribute helmets, lights, and locks bike project is completed to the community Evaluation Adopt a target level of bicycle use and collect data to monitor progress Identify the most appropriate routes for inclusion in the bike network, determine weak links, and prioritize improvements 28

Bicycle Facility Design There are a wide variety of design techniques and facilities that have been used in Dover, as well as other areas throughout the world, that provide for safe and efficient bicycle travel. The table below and on the following page pro- vides a summary of the different facilities commonly used today. These techniques are cited in publications such as the DelDOT Road Design Manual, the Delaware Manual on Uniform Traffic Control Devices (MUTCD), the American Associa- tion of State Highway and Transportation Officials (AASHTO) Guide for the Development of Bicycle Facilities, and the National Association of City Transportation Officials (NACTO) Urban Bikeway Design Guide. Type Width Use Example Bike Lane 4 - 6 ft. Bicycle travel along the road Colored 4 - 6 ft. Bicycle travel Bike Lane along the road Buffered 4 - 6 ft. Bicycle travel Bike Lane along the road Sharrow N/A Low-volume, low-speed roads where bike lanes aren’t practical 29

Bicycle Facility Design Type Width Use Example Pathway 8 - 10 ft. Route separated from motor vehicles and shared with pedestrians. Often parallel to high-speed roads Cycle Track 10 - 16 ft. Route within the road, separated from motor vehicles and pedestrians Bicycle N/A Low-volume, low- Boulevard speed roads where bicycle travel is given priority over motor vehicles Trail 8 - 10 ft. Recreational route that connects with the overall bicycle network 30

Low Stress Bicycling and Connectivity In 2007, the City of Portland, Oregon developed a classification system of bicycle facilities based on a survey of resi- dent’s attitudes in general and towards bicycle travel. The system concluded that the population was divided into 4 clas- sifications as they relate to a person’s affinity for different types of bicycle facilities: Based on Portland’s research, characteristics of each 1% classification are noted below: 6% Strong & fearless (1%) - respond well to riding in 33% almost any traffic condition Strong & Fearless Enthused & Confident Enthused & confident (6%) - respond well to rid- 60% Interested But Concerned ing in bike lanes along arterial roads and sharing No Way, No How smaller roads with traffic Interested but concerned (60%) - uncomfortable with riding with traffic but respond well to off-road paths and low-volume, low-speed streets No way, no how (33%) - no interest in riding a Portland’s Classification System for Bicyclists bicycle Following up on Portland’s initial research, the Mineta Transportation Institute (MTI) published a report in May 2012 en- titled “Low-Stress Bicycling and Network Connectivity”. This publication details a methodology used to evaluate low- stress bicycling and the network connectivity required to make that a reality. As noted in the report abstract, “for a bicycling net- Level of Traffic Example work to attract the widest possible segment of Stress the population, its most fundamental attribute should be low-stress connectivity, providing routes between people’s origins and destina- tions that do not require cyclists to use links LTS 1 that exceed their tolerance for traffic stress, and that do not involve undue level of detour.” The primary objective of the study was to develop measures of low-stress connectivity that can be used to evaluate and guide bicycle network planning. The study classified road segments into 4 levels of traffic LTS 2 stress, based on traffic characteristics (road width, traf- fic speed, parking lane, etc.) and whether bikes are mixed with traffic, in bike lanes, or on separated paths. In 2014, DelDOT hired Dr. Peter Furth, one of the authors of the “Low-Stress Bicycling and Network Con- nectivity” report, to provide training in developing LTS 3 low-stress bike routes throughout the state. As part of Dr. Furth’s study, it is recommended that Del DOT evaluate specific low-stress bike routes in the City of Dover as an early action item resulting from this Plan update. Based on the MTI study, identifying low -stress bike route connections can dramatically in crease network connectivity and lead to measurable LTS 4 increases in bicycle usage, particularly for the 60% of the population that is interested in bicycling but con- cerned about safety. 31

Recommendations - Engineering Based on the existing bicycle network, the mix of land uses, and potential bicycling destinations, there are ample oppor- tunities to enhance bicycling as a mode of transportation in the City of Dover. This Plan provides recommendations that correspond with the 5 “E” categories of Engineering, Education, Encouragement, Enforcement, and Evaluation. The Engineering recommendations are prioritized based on need, as identified by the Bicycle/Pedestrian Subcommittee in the summer of 2014. The Subcommittee developed a priority system for road segments based on the criteria listed below. The intent of the prioritization is to develop projects that produce the highest number of bicycle trips. City of Dover Project Prioritization Criteria (On-Road Improvements): Criteria Description Traffic volumes High-volume roads rank higher Location Roads in the downtown or urban areas that facilitate more connections rank higher Existing bike facilities Roads that lacked shoulders, bike lanes, or off-road paths rank higher Alternate routes Roads that had no nearby alternate routes for cyclists rank higher Economic development Projects that could facilitate bicycle access to local businesses/services rank higher Vehicular speed Higher speed roads rank higher The Subcommittee also identified road segments that have a minimal level of bicycle facilities (typically shoulders or poorly-maintained off-road paths). These segments are not yet bicycle-friendly, but are not considered as hazardous as segments without any bicycle facilities. Some road segments without bicycle facilities were found to have a parallel low- stress street that can be used as an alternative route. These road segments are listed in the tables below and displayed on Figure 7. Road Segments with Minimal Bike Facilities Road Segments with Alternative Routes Road Limits Facility Road Limits Alternative Mifflin Road Hazlettville Road to Striped Division Street Weston Drive to Fulton Street Route 8 shoulder Kent Avenue Delaware Ave. Walker Road Pear Street to Ross Street Route 8 Saulsbury Road to Off road State Street Marsh Creek Lane path State Street Walker Road to Bradford St. North Street Railroad Tracks to Off road Water Street Schutte Park path Governors Legislative Hall to Bradford St. MLK Boulevard Legislative Hall to Off road Avenue U.S. 13 New Street U.S. 13 path Queen Street Kenton Road Chestnut Grove Road Striped Loockerman Chestnut Grove Road Bank Lane to Route 8 shoulder Street to Route 8 Reed Street Kent Avenue to Kings Highway Division Street U.S. 13 Loockerman Street 32

Recommendations - Engineering 33

Recommendations - Engineering Listed below is the prioritization ranking developed by the City’s Bicycle and Pedestrian Subcommittee, for on-road im- provements. Recommended off-road trails are also listed below. These projects are shown on Figure 9 (page 67). Recommended On-Road and Off-Road Projects to Improve Citywide Bicycle Use Rank Road Limits Recommended Solution 1 Route 8 Dover High School to Implement an east-west bike corridor, (Forrest Avenue/Division Street) South Edgehill Avenue the Senator Bikeway, as described in detail on pages 35 - 51 2 North State Street Walker Road to U.S. 13 Widen existing sidewalk to provide a shared use path 3 College Road McKee Road to Kenton Road Add shoulders to provide bike lanes and/or provide a shared use path 4 West Street North Street to Queen Street Widen shoulders to provide continuous bike lanes 5 Walker Road North State Street to Provide striped shoulders through Saulsbury Road travel lane re-striping 6 Saulsbury Road North Street to Route 8 Widen existing sidewalk on both sides to provide a shared use path 7 MLK Boulevard/ Babb Drive to U.S. 13 Widen existing sidewalk to provide South Little Creek Road a shared use path Recommended Off-Road Trail Projects Area Limits Recommended Solution Schutte Park Trail Schutte Park Continue the internal trail network throughout Schutte Park Fox Hall West to Route 8 Mallard Pond Park Provide a new trail within Mallard Pond Park St. Jones River (west side) Silver Lake Park to Provide a new trail on the west side of the St. Jones River Legislative Avenue North Street Trail Schutte Park to Resurface existing hot mix trail West Street 34

Recommendations - Engineering (On Road) The Senator Bikeway (#1 Ranked) The concept for the Senator Bikeway arose from the need for a centrally-placed east-west bike route through Dover that is low-stress and safe for riders of all ages and abilities. This is the #1 identified bicycling need in the community. Cur- rently Dover does not have a continuous east-west bike route at all. For automobile traffic, Route 8 serves this function, but, as detailed below, Route 8 presents challenges for east-west bicycle travel through central Dover. Route 8 (known as Forrest Avenue and Division Street) provides the primary east-west access in the City, connecting the western portion of Kent County with U.S. 13. Route 8 is classified as a minor arterial, and is designated as a Regional Bicycle Route on the DelDOT Bicycle Map. Between the western City limits and U.S. 13 (a distance of 3.4 miles), the typical roadway section varies considerably, ranging from a 6-lane section at Saulsbury Road to a 2-lane section in the downtown core. Route 8/Kent Avenue (looking east) Within a relatively short distance, Route 8 transitions from a high-speed, rural roadway to a low-speed, urban arterial. Based on the lack of shoulders throughout much of the corridor, the high traffic volumes (which exceed 18,000 vehicles per day west of Saulsbury Road), the presence of on-street parking in the downtown, and the lack of a consistent off- road path, Route 8 has conditions that are challenging for bicycle travel. At this point, creating on-road bicycle facilities would be very difficult, due to limited road widths and competing automobile traffic needs. The City is therefore explor- ing opportunities for a mix of off-road paths and parallel roads to create a continuous east-west bicycle route. Route 8 (looking east) Division Street/Queen Street (looking west) 35

Recommendations - Engineering (On Road) The Senator Bikeway (continued) The graphic below displays the bicycle infrastructure that currently exists along Route 8, as well as the areas that lack shoulders or bike lanes. In creating low-stress bike routes, experienced bicycle planners stress, again and again, that the most important step to take is to “help people cross busy roads.” Where a bike route crosses a road that has heavy automobile traffic, special measures need to be made to assist bicyclists in crossing. And while there may be a variety of ways to accomplish this in any particular situation, this step in the planning process must be given primary attention. In the plan for the Senator Bikeway, the proposed route crosses many busy roads, including Kenton Road, Saulsbury Road, and busiest of all, U.S. 13. Planners therefore must pay special attention to creating the means for bicyclists to safely cross these roads. The question to ask is “would a parent be comfortable allowing their 12-year old child to ride by themselves across these intersections?” There are a variety of enhancements that would be required to create a low-stress route for bicycling adjacent to Route 8, but the ultimate intent is to develop a safe, seamless route from east of U.S. 13 to Dover High School. The identified improvements that would be required to create this route, which would be known as the Senator Bikeway, are described in more detail on the following pages. The proposed improvements are shown in geographical order, traveling from west to east. 36

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Dover High School to Mifflin Road Currently, the 0.3-mile section of Route 8 between Dover High School and Mifflin Road is a 2-lane section with shoulders that converts into a 4-lane section with no shoulders just west of the Route 8/Mifflin Road intersection. The shoulders function as designated right-turn lanes west of the Mifflin Road intersection. Along westbound Route 8, a shared-use path terminates near the Brandywine Court Apartments, and ties into a recently constructed 5-foot wide sidewalk as it heads west towards the east entrance of the high school. Along eastbound Route 8, as a result of the loss of shoulders, there are no bike facilities (either on-road or off-road) along this portion of the roadway, forcing bicyclists to share the road with motorists. Route 8/Mifflin Road (looking east) With the 2014 opening of the high school, there has been a noticeable increase in the volume of pedestrians and bicy- clists using Route 8 to and from the residential areas east of the school. The recent update of the Dover Pedestrian Plan has acknowledged the need to accommodate pedestrians walking to and from the school, as new sidewalk is being rec- ommended along the south side of Route 8 between the high school and Mifflin Road. In addition, the City Council has recognized the importance of providing a safe route for bicyclists and pedestrians to and from the high school, as new sidewalk construction along the south side of Route 8 is the #2 ranked project in the City’s 2014 transportation project prioritization list. It is recommended that a shared-use path be provided along the south side of Route 8, between the high school property and Mifflin Road. In addition, any properties that re-develop within these limits should be required to provide a 10-foot wide shared-use path along their frontage as part of the development approval process. Route 8 (looking west) Route 8 (looking east) Recommendation: Provide a shared-use path on the south side of Route 8 between Dover High School and Mifflin Road 37

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Mifflin Road to Saulsbury Road Currently, the 1-mile section of Route 8 between Mifflin Road and Saulsbury Road is a 5-lane section that has no shoul- ders or bike lanes. At key intersections, the section becomes wider with the addition of turn lanes. There is a shared- use path along the north side of the road, while the south side of Route 8 has continuous 5-foot wide sidewalks but no shared-use pathway, as noted in the photos below. Route 8 (north side) Route 8 (south side) Based on the existing pavement width along Route 8, there are not any opportunities to reduce lane widths to provide for a bike lane. As a result, it is recommended that the existing sidewalk on the south side of Route 8 be widened to accommodate a 10-foot wide shared-use path. Most of the sidewalk appears to be located within the existing right-of- way. A sidewalk widening would likely involve utility relocations, drainage modifications, and stormwater management considerations, all of which would be evaluated during engineering design. Recommendations: Widen the existing sidewalk on the south side of Route 8 between Mifflin Road and Saulsbury Road to provide a shared-use path. Resurface the existing shared-use path along the north side of Route 8, between Marsh Creek Lane and Saulsbury Road. There are two major intersections located within these limits - Route 8/Kenton Road and Route 8/Saulsbury Road. Kenton Road Route 8 Route 8/Saulsbury Road (looking east) Route 8/Kenton Road 38

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Mifflin Road to Saulsbury Road The Route 8/Saulsbury Road intersection has bike lanes on the Saulsbury Road approaches through the intersection, but there are no bike lanes along Route 8, so cyclists traveling eastbound or westbound must either share the road or use the sidewalks/pathways located along Route 8. There is a shared-use pathway that runs along the north side of Route 8. However, in front of the Walgreen’s store, the pathway shrinks to a 5-foot wide sidewalk along their entire frontage. Recommendation: Widen the existing sidewalk on the north side of Route 8 and west side of Saulsbury Road (in front of the Walgreens) to provide for a shared-use path As noted, the key to a successful bicycle boulevard is to provide safe crossings at primary intersections, such as the Route 8/Kenton Road and Route 8/Saulsbury Road intersections. Both of these locations have recently appeared in DelDOT’s Capital Transportation Program (CTP). In the most current draft, the FY 2016 - 2021 CTP, Kenton Road is listed with design funding being available in FY 2016. This project will add continuous sidewalks and consistent shoul- ders along Kenton Road, between Route 8 and Chestnut Grove Road. It is likely that bicycle improvements, such as bike lanes and enlarged right turn islands, will be implemented at the Route 8 intersection as part of that project. The draft CTP also shows design will start in FY 2019 for improvements to the Route 8/Saulsbury Road intersection. This safety project will add an additional through lane to Saulsbury Road. As part of its Complete Streets Policy, DelDOT is required to ensure that bicycle safety and mobility are incorporated into its intersection projects. As part of the design, DelDOT could potentially evaluate improvements such as enlarged right turn islands to ensure that bicycle safety is in- cluded as part of the proposed Route 8/Saulsbury Road widening project. 39

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Saulsbury Road to West Street The City’s Bicycle and Pedestrian Subcommittee identified the segment of Route 8 between Saulsbury Road and West Street as their top priority need for bicycling, based on the prioritization criteria noted on page 32. This majority of this segment of Route 8 is a 5-lane section (2 through lanes in each direction and a center turn lane), with no shoulders and no bike lanes. The speed limit is 25 MPH, which increases to 35 MPH just east of Saulsbury Road. The land use along Route 8 in this area consists of a wide variety of uses, including residential, commercial, office, and institutional. Route 8 is one of the City’s primary commercial areas, particularly west of Saulsbury Road. There are 2 schools located between Saulsbury Road and Weston Drive, the William Henry Middle School and the Booker T. Wash- ington Elementary School. In addition, the Norfolk Southern railroad line runs north to south just east of Weston Drive. A primary benefit of improving bicycle mobility along this section of Route 8 is that it would connect west Dover neigh- borhoods and commercial areas with residential areas and commercial areas in the central portion of the city. Recognizing that widening Route 8 or reducing lane widths are not feasible options to provide on-road bike lanes, the Subcommittee recommended that a shared-use pathway be implemented along the north side of Route 8 between Saulsbury Road and Weston Drive. This improvement would provide a linkage to the existing off-road paths located along Route 8 and Saulsbury Road, as noted on page 36. There is currently sidewalk present throughout these limits. Along the frontage of the Booker T. Washington Elementary School, there appears to be sufficient room to provide for an 8- to 10-foot wide shared use path without significant property impacts. Route 8 (Looking West) Route 8 (Looking East) Recommendation: Provide a shared use path on the north side of Route 8 between Saulsbury Road and Weston Drive There are areas along the corridor (east of the school) where right-of-way impacts may affect the ability to provide a continuous shared-use path. An example is shown in the photo to the right. Should right-of-way impacts be deemed too extensive, accommodations for bike lanes could be made within the existing roadway. However, this would require the removal of on-street parking between Weston Drive and the railroad tracks. There are several small businesses located in this area, and any parking alterations would have to be discussed with the businesses as well as the City of Dover. Division Street (Near Ridgely Street) 40

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Bicycle Boulevard Concept (Fulton Street, Delaware Avenue, Kent Avenue) Due to the difficulty in providing bike lanes within the existing roadway along Division Street (based on the significant use of on-street parking and lack of roadway width at the intersections), it is recommended that a “bicycle boulevard” be created on parallel streets to the north (Kent Avenue, Delaware Avenue, and Fulton Street). According to the Bicycle Boulevard Planning and Design Guide Book, published by Portland State University, “bicycle boulevards are low-volume and low-speed streets that have been optimized for bicycle travel through treatments such as traffic calming and traffic reduction, signage and pavement markings, and intersection crossing treatments. These treatments allow through movements for cyclists while discouraging similar through trips by nonlocal motorized traffic. Motor vehicle access to properties along the route is maintained.” Kent Avenue, Delaware Avenue, and Fulton Street are all very low-volume residential streets, with a posted speed limit of 25 MPH. As shown on the following page, Central Middle School and Wesley College are both located along the proposed bike boulevard. Based on the current roadway width, the low vol- umes, and the residential character of the streets, there may be little physical roadway improvements required to designate these 3 streets as a bicycle boulevard. Signing and sharrows would be required to guide cyclists to these streets. A sample artist rendering of bikeway signing is shown in the photo below. Delaware Avenue In order to tie the bicycle boulevard into the surrounding roadway network and create a lower-stress bike route, howev- er, improvements should be further evaluated throughout the local roadway system, including Division Street, Fulton Street and the Booker T. Washington Elementary School. Recommended improvements to these areas are detailed on the following pages. The portion of Fulton Street that runs through the Wesley College campus is closed to vehicular traffic, but allows for bike and pedestrian traffic, as shown in the photo below. The proposed bike boulevard would intersect two major north-south roads - Governors Avenue and State Street. These intersections would have to be further evaluated for additional safety improvements related to bike crossings of these routes. Recommendation: Implement a bike boulevard along Fulton Street, Delaware Avenue, and Kent Avenue, through signage, pavement markings, and intersection improvements Wesley College (looking west) Proposed Senator Bikeway Sign (Delaware Ave.) 41

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Central Middle School t Av Ken Wesley College ue a re Aven w e. Dela West Bike Boulevard 8 t Route Stree eet n Str Fulto rn Gove S ta te Ra e t venu ad Stree ors A ilro Fulton Street/Norfolk Southern Railroad/West Street Fulton Street, part of the proposed bicycle boulevard, is traversed by the Norfolk Southern railroad, which runs north to south through the city. There are two potential options for continuing the Senator Bikeway west of the railroad:  Create a new bicycle/pedestrian-only crossing of the railroad, and continue the Bikeway west to the rear of the Booker T. Washington Elementary School and points west, as detailed on page 43. Extensive coordina- tion with Norfolk Southern would be required to obtain approval for an additional at-grade rail crossing, even if restricted to non-motorized uses.  Direct cyclists along West Street to Division Street. As noted on page 40, this would require either a widening of the existing sidewalk along the north side of Division Street to provide for a shared-use path, or a removal of on-street parking along both sides of Division Street. From West Street to the Booker T. Washington School, there are 8 businesses and homes on the north side of Division Street, while there are 7 businesses and homes on the south side, so extensive coordination would be required for any plan that involved removal of on-street parking. Fulton Street (looking west) Recommendation: Provide a bicycle/pedestrian-only crossing of the Norfolk Southern Railroad at Fulton Street 42

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Booker T. Washington Elementary School The Booker T. Washington Elementary School is located along the north side of Route 8, between Carver Road and Weston Drive as shown on the map below. In order to provide a low-stress alternative to Route 8, a bike route should be developed through the school property to connect Fulton Street and Carver Road. The bike route could be aligned through the rear parking lot of the school, without the need for constructing additional paved surfaces. The rear parking lot serves as the primary parking area for the school, which includes school bus traffic. It is recommended that the City coordinate with the Capital School District to determine the feasibility of extending the Senator Bikeway into the Booker T. Washington school property, for an eventual tie-in to Carver Road and ultimately Saulsbury Road. Recommendation: Coordinate with the Capital School District to provide a bike route through the Booker T. Washington Elementary School, utilizing the existing parking lot Extension of Fulton Street The improved portion of Fulton Street currently terminates at Ridgely Street. In order to provide a continuous low-stress bike route, thus avoiding the challenges associated with Route 8, Fulton Street would have to be extended to Weston Drive, a distance of approximately 500 feet. Based on current tax maps, Fulton Street is an unimproved “paper” street for approximately 375 feet west of Ridgely Street. Right-of-way or an easement would have to be acquired from a private property owner on the east side of Weston Drive for the remaining 125 feet required to extend Fulton Street to Weston Weston Drive (looking east) Drive. The photo to the right shows the private property. Recommendation: Extend Fulton Street 500 feet to Weston Drive, to connect to the schools and provide a continuous bike boulevard north of Route 8 eet West Str William Henry New Rail Crossing Road Middle School Street Extension Saulsbury eet Bikeway Fulton Str Carver Road Street Drive Booker T. Washington Ridgely Weston Elem. School St reet Division 43

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Saulsbury Road to Forest Street East of Saulsbury Road, Route 8 (Forrest Avenue) continues as a 5-lane roadway with no shoulders or bike lanes. Side- walks are present throughout the corridor on the south side of Forrest Avenue. However, based on the proximity of homes and potential right-of-way impacts, widening the sidewalk to provide for a 10-foot wide shared-use path is likely not a feasible option. South of Forrest Avenue, Lincoln Street is a parallel east-west street that provides access to Forest Street and Loockerman Street in downtown Dover. Lincoln Street is a residential, low-speed street with very low volumes. It does not connect, however, with Sauls- bury Road. As noted in the photo, Lincoln Street (as well as Bedford Street) terminates at the CVS Phar- macy property. There is currently a sidewalk con- necting Bedford Street to the CVS property, to facili- tate pedestrian access. In order to improve east- west bicycle mobility and provide an alternative route to Forrest Avenue between Saulsbury Road and downtown Dover, a new bicycle/pedestrian connec- tion through the CVS property should be evaluated. This would provide a direct low-stress connection from Saulsbury Road to the downtown, without hav- ing to travel along Route 8, which lacks adequate Lincoln Street at CVS Pharmacy bicycle facilities. Recommendation: Provide a bicycle/pedestrian connection from Lincoln Street to the CVS Pharmacy located at the southeast corner of Route 8 and Saulsbury Road Forrest Avenue CVS Bedford St. Saulsbury Road Provide Bike/Ped Connection F or To CVS Pharmacy est St r eet Lincoln Street 44

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Kent Avenue to Park Drive Between Kent Avenue and Park Drive, Route 8 (Division Street) is about 37 feet wide. The road has enough width for the travel lanes and shoulders. At the St. Jones River bridge, the shoulder converts into a right turn lane in the east- bound direction, which forces bicyclists into the traveled way (see photo below). Division Street (looking east) Utility Bridge over the St. Jones River In order to provide a seamless Senator Bikeway in both the eastbound and westbound directions, a new bike/pedestrian bridge over the St. Jones River should be provided on the north side of Division Street. There is an existing utility bridge that could possibly be used and improved to facilitate this (see photo above). The existing dirt foot path that goes from the river to Division Street could also be improved into a formal, accessible pathway. Recommendation: Provide a new bicycle/pedestrian bridge over the St. Jones River on the north side of Division Street, as well as a shared-use path along the north side of Division Street (between the St. Jones River and Kent Avenue) Silver Lake Park Murphy School Provide New Trail Bridge venue Kent A New Trail Provide Shared Use Path t on Stree Divisi Park Drive 45

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Park Drive to U.S. 13 Between Park Drive and U.S. 13, Route 8 (Division Street) is a 4 lane section with no shoulders or bike lanes. At the U.S. 13 intersection, the pavement width increases to include a right turn lane onto southbound U.S. 13. Based on the current road width and lane usage, there are no opportunities to provide a bike lane within the existing pavement. There is sidewalk located along both sides of Route 8. Given the potential for adverse impacts to the residential proper- ties located along the south side of Route 8, it is recommended that the sidewalk along the north side of the road be widened to provided for a shared-use path. There are 2 properties located on the north side of Route 8, an electric sub- station owned by the City of Dover and a former industrial plant owned by Playtex Manufacturing. The property located at the northwest corner of U.S. 13 and Division Street (former Playtex plant) is proposed for re- development, with commercial uses planned. The City Planning Commission granted site plan approval in April 2014. As of March 2015, the developer was working on submitting final plans as part of the development approval process. Should the project be too far along in the approval process, and the City not able to require a shared-use path on the north side of Division Street as part of the proposed re-development, the installation of a shared-use path would have to be funded as part of a future DelDOT project. Division Street (looking west) U.S. 13/Division Street (looking east) Recommendation: Provide a shared-use path on the north side of Division Street between Park Drive and U.S. 13 by widening the existing sidewalk 46

Recommendations - Engineering (On Road) The Senator Bikeway (continued) U.S. 13 to Edgehill Shopping Center East of U.S. 13, there are no bike lanes along Division Street between U.S. 13 and the entrance to the Edgehill Shopping Center. Based on the existing lane configurations, there is no opportunity to provide a bike lane along Division Street within the existing pavement width. There is a narrow shoulder along this portion of Division Street, with the exception of the westbound right turn lane approaching U.S. 13. There is a sidewalk on the north side of Division Street (along the CVS property) that could potentially be widened to provide for a shared-use path. This would provide a direct tie-in to any future shared-use path provided on the north side of Division Street west of U.S. 13. As shown in the graphic below, there are a variety of alleys and local streets that can provide low-stress bicycle connections from the major commercial centers (including the Division Street (looking west) Target and Safeway stores) to surrounding residences, without the need to use the heavily-traveled U.S. 13 (which also lacks bike lanes at Division Street). An example is highlighted in the aerial below, using a combination of a U.S. 13 ser- vice road, a low-speed road (East Loockerman Street) and an alley as an alternative to traveling along U.S. 13. Recommendation: Widen the existing sidewalk on the north side of Division Street between an unnamed alley east of CVS Pharmacy and U.S. 13, to provide a shared-use path et Str e io n is Div Alternate Bike Route Widen Sidewalk et tre anS rm cke oo s tL Ea 3 .1 U .S Service Road Target 47

Recommendations - Engineering (On Road) The Senator Bikeway (continued) U.S. 13 Crossings U.S. 13 is the primary north-south route within the City of Dover, as it provides access to the numerous commercial es- tablishments that are located along the roadway. At its intersection with Route 8, U.S. 13 is a 6-lane divided highway that carries an average of over 45,000 vehicles per day, which includes thousands of large commercial vehicles. In order to provide an effective and seamless Senator Bikeway, the crossing of U.S. 13 is a key component that must be evaluated to ensure that bicyclist mobility and safety are incorporated into any future bikeway improvements. There are 3 potential options for crossing U.S. 13: 1). U.S. 13/White Oak Road/Kings Highway 2). U.S. 13/Maple Parkway 3). U.S. 13/Route 8 The U.S. 13/White Oak Road/Kings Highway intersection does provide refuge islands for cyclists, has pedestrian signals, and has lower traffic volumes on the side streets than Route 8. However, there are no bike lanes provided on White Oak Road or Kings Highway. In addition, there are no shoulders along Kings Highway to access Silver Lake Park and points within the City, so shoulders would have to be provided, which would require extensive right-of-way acquisition. The U.S. 13/Maple Parkway intersection is an unsignalized intersection located between Division Street and White Oak Road. Providing a bike/pedestrian only connection here would require extensive modifications to U.S. 13, and due to the extremely heavy traffic volumes along U.S. 13, an unsignalized crossing would not be permitted by DelDOT. A sig- nalized crossing would have to be evaluated, which could potentially lead to significant vehicular queues along U.S. 13. It is recommended that the Route 8 intersection be the preferred location for providing a safe bicycle crossing of U.S. 13. This intersection has high traffic volumes and significant turning traffic. However, as noted on pages 46 and 47, this Plan recommends that the sidewalk on the north side of Division Street (on each road approaching U.S. 13) be wid- ened to provide a shared-use path as part of the Senator Bikeway concept. The U.S. 13/Route 8 intersection currently has pedestrian signals and crosswalks on 3 of the 4 intersection legs (though none on the northern leg). The median and right turn islands do not provide sufficient area for bicyclists, and would have to be improved to provide a safer ref- uge area for cyclists crossing U.S. 13. U.S. 13/Division Street (looking east) U.S. 13/Division Street (looking north) Recommendation: Provide improvements at the U.S. 13/Route 8 intersection (including wider refuge islands, pedestrian signals and crosswalks, and signal timing modifications) to facilitate a safe crossing for bicyclists 48

Recommendations - Engineering (On Road) The Senator Bikeway (continued) Based on conceptual level planning, the table below lists some of the improvements that would be required to fully im- plement the Senator Bikeway from U.S. 13 to Dover High School. These recommendations are also noted in the graphics on pages 50 and 51. Recommended Senator Bikeway Improvements Corridor Recommendation  Upgrade the sidewalk along the southeast corner of Route 8/Saulsbury Road (current CVS) to a shared-use path  Create a safe bike/pedestrian crossing of U.S. 13  Provide a shared use path along the northwest corner of U.S. 13/Route 8 (former Playtex property)  Create a safe bike/pedestrian crossing of Kings Highway at Route 8  Provide a new trail crossing over the St. Jones River  Create a safe bike/pedestrian crossing at Saulsbury Road (in both directions)  Upgrade the sidewalk along the northwest corner of Route 8/Saulsbury Road (current Walgreens) to a shared-use path Route 8  Resurface/repair the asphalt on the existing shared-use path along the north side of Route 8  Create a safe bike/pedestrian crossing of Kenton Road at Route 8  Install a shared-use path on the south side of Route 8, between Dover High School and Mifflin Road Optional:  Re-stripe Division Street near Kent Avenue to provide bike lanes  Widen the existing sidewalk along Booker T. Washington School to pro- vide a shared use path  Eliminate on-street parking between Weston Drive and the Railroad  Provide a new bike/ped crossing of the Norfolk Southern Railroad Fulton Street  Extend Fulton Street to Weston Drive  Provide bike lanes through the rear parking lot of the Booker T. Washington School 49

Recommendations - Engineering (On Road) 50

Recommendations - Engineering (On Road) 51

Recommendations - Engineering (On Road) North State Street (#2 Ranked) North State Street between Walker Road and U.S. 13 is a 4-lane undivided roadway that provides the only access over Silver Lake between downtown Dover and U.S. 13. The road, which carries over 14,000 vehicles per day, has a speed limit of 35 MPH. There are sidewalks throughout much of the corridor, with the exception of several properties near Lepore Drive. There are no shoulders or bike lanes along the roadway. A pavement width of about 45 feet accommo- dates the 4 travel lanes. Given the relatively high average daily traffic volumes, and the lack of additional pavement width, it is not feasible to re- allocate existing pavement width to accommodate a bicycle lane in each direction. The travel lanes are currently 11 feet wide, which is the DelDOT minimum for this roadway classification. A long-term solution would be to construct a new bridge for bicyclists and pedestrians over Silver Lake, which combined with widening the existing sidewalk to at least 8 feet, would provide for a separated off-road area for bicyclists, one that is currently non-existent. This would fulfill the need to provide a bicycle connection between downtown Dover and U.S. 13, alleviating the challenging conditions that currently exist. A shorter-term solution is to widen the existing sidewalks north and south of the Silver Lake Bridge to 8 feet, to provide for the minimum width required for a shared-use path. Due to its proximity to a side slope going into Silver Lake, this would likely require a retaining wall. There are currently 4-foot wide sidewalks that traverse the Silver Lake Bridge. This bridge is classified by DelDOT as a historic structure, and any modifications to the aesthetics or functionality of the existing structure are unlikely, so the 4-foot wide sidewalks would remain. Widening of the sidewalks would also require the removal of existing landscaping as well as potential utility relocations. Recommendation (short-term): Widen the existing sidewalks to provide a shared-use path Recommendation (long-term): Construct a new bridge over Silver Lake for bicyclists North State Street (looking south) North State Street (looking south) North State Street (looking north) North State Street (looking north) 52

Recommendations - Engineering (On Road) College Road (#3 Ranked) College Road is a 2-lane road that provides access from Kenton Road on the west side of Dover ultimately to U.S. 13. The portion of College Road between Kenton Road and McKee Road (0.8 mile) lacks continuous sidewalks, has no shoul- ders, and does not have bike lanes at any intersections. As a result, bicyclists must share the road with motor vehicles. The posted speed limit is 35 MPH, and traffic volumes average over 8,000 vehicles per day. College Road provides an important link between the western limits of Dover towards Delaware State University and U.S. 13. There are currently striped bike lanes on the eastern limits of College Road, between the University Garden apartment complex and U.S. 13. College Road (looking west) College Road at Delaware State University Recommendation: Provide continuous bike facilities on College Road from McKee Road to Kenton Road, by adding shoulders or a shared-use path Given the lack of bicycle (and pedestrian) amenities along this road, and the potential importance in providing improved transportation access to Delaware State University and the North Dover Elementary School, it is recommended that a College Road improvement project be initiated by DelDOT. In the 2011 MPO Regional Bicycle Plan, College Road was the 8th ranked project in Kent County. In addition, the Dover City Council included College Road as their #10-ranked project on their 2014 Transportation Project Prioritization list. The City’s Pedestrian Plan update, completed in 2014, also includes College Road as the 6th-ranked project in the City. College Road (looking west) College Road (looking west) 53

Recommendations - Engineering (On Road) South West Street (#4 Ranked) South West Street is a State-maintained road that connects North Street and Queen Street near downtown Dover, a dis- tance of about 0.4 mile. The land use along the west side of the corridor is dominated by the Norfolk Southern railroad. There are several businesses located near the West Street/Queen Street intersection. Along the east side, there are primarily government buildings or utility companies, including the J.P. Court, Chesapeake Utilities, and the Dover Police Department. The Dover Transit Center, which is the transit hub for all of DART’s Kent County routes, is located at the intersection of West Street, Water Street, and Queen Street. Fourteen local bus routes travel to and from the Transit Center every weekday, as well as several inter-county bus routes. The existing shared-use trail that runs along North Street from Schutte Park in the west, terminates at the railroad tracks just west of the West Street/North Street intersection, leaving bicyclists and pedestrians with no suitable route to proceed eastbound into downtown Dover. West Street has no shoulders and lacks sidewalks for most of its length. Sidewalks exist along the east side of the road between Bank Lane and Water Street, and along the perimeter of the Transit Center. Based on studies conducted by the MPO in 2013, West Street is heavily used by pedestrians walking from the downtown to the Transit Center. As a result of the MPO study, DelDOT is proposing to provide a 10-foot wide pathway between North Street and the Transit Center, constructing new sidewalk where it currently doesn’t exist (as shown in the photo below) and widening the existing sidewalk to provide for a shared-use facility. Bicyclists would be able to use the off- road path as well. Conceptual design has been completed on this section, however, there is currently no design funding programmed for these proposed improvements. Recommendation: Provide bike facilities on West Street from North Street to Queen Street, through a shared use path and/or through the addition of shoulders. West Street (looking north) West Street (looking south) West Street (looking north) West Street/Water Street (looking east) 54

Recommendations - Engineering (On Road) Walker Road (#5 Ranked) Walker Road between North State Street and Saulsbury Road is a 0.9-mile roadway that accommodates over 11,000 vehicles per day. Between North State Street and Silver Lake Boulevard, the roadway consists of a two-lane roadway section, with partially designated shoulders and no bike lanes through the intersections. The curb to curb width is about 35 feet (wider at the intersections). On-street parking is permitted on a portion of the south side of this section of Walk- er Road. Between Silver Lake Boulevard and Saulsbury Road, the typical section converts into a 3-lane roadway (2 thru lanes and a continuous center turn lane). There are minimal shoulders (less than 4 feet), no bike lanes, and no on-street parking in this section as well. The curb to curb width between Silver Lake Boulevard and Saulsbury Road is about 44 feet. Given the lack of available pavement width along Walker Road, there is not sufficient width to accommodate a continu- ous bicycle lane throughout the existing corridor. Between North State Street and Silver Lane Boulevard, there is likely enough pavement width to provide for a 4-foot wide bicycle lane in each direction. However, this would not provide bicycle lanes through the intersections of:  Walker Road/Silver Lake Boulevard/Carol Street  Walker Road/Pat Lynn Drive/Pear Street West of Silver Lake Boulevard, there may be an opportunity to reduce the lane widths slightly, to provide for a 4-foot wide shoulder. This improvement could be done through a future re-surfacing and/or re-striping project. Recommendation: Provide bike lanes on Walker Road from Saulsbury Road to North State Street, through pavement re-striping Walker Road (Looking East) Walker Road (Looking West) Walker Road (Looking East) Walker Road (Looking East) 55

Recommendations - Engineering (On Road) Saulsbury Road (#6 Ranked) Saulsbury Road (also designated as Delaware Route 15) is a major north-south route in the west part of Dover. Be- tween Route 8 and North Street, the road currently has average daily traffic volumes that exceed 18,000 vehicles per day, with volumes expected to increase once the West Dover Connector is completed in 2017. The surrounding land use consists of significant commercial uses (Gateway West shopping center, Royal Farms, several pharmacies), office space on the western side, and residential on the eastern side. Kraft Foods and Procter & Gamble, which are two large industries located along North Street, generate significant truck traffic that consistently utilizes Saulsbury Road. A small City-owned park is also located on the east side of the road. The typical roadway section along Saulsbury Road consists of a through lane in each direction, turn lanes at the intersections, and shoulders throughout the corridor (with the exception of the intersections with Route 8 and North Street). Saulsbury Road is designated as Bicycle Route 1 and is considered a Statewide Bicycle Route. Saulsbury Road is a vital connection for bicycle travel in this part of the City, as there are no other north-south connectors between Mifflin Road and downtown Dover. The road provides an important link between Route 8 bike routes (and points to the north) with the North Street bikeway (and points to the south). As noted in the graphic below, bike lanes and/or 8-foot wide shoul- ders are provided throughout the entire corridor in the northbound direction. However, in the southbound direction, bike lanes are not continuous and are not provided at the Saulsbury Road/Gateway Boulevard intersection or the Sauls- bury Road/North Street intersection. As shown below, a shared-use path is present along much of the east side of Saulsbury Road, with the exception of a portion adjacent to the Dover Housing Authority property. 56

Recommendations - Engineering (On Road) Saulsbury Road (continued) As noted on page 56, Saulsbury Road has several locations that present challenges to bicyclists - the intersections with Gateway Boulevard and North Street, neither of which have bicycle lanes in the southbound direction. Saulsbury Road/Gateway Boulevard Along southbound Saulsbury Road, the existing striped shoulder, which provides an area for bicyclists, converts into a right turn lane at the Gateway Boulevard intersection. As noted in the photo below on the left, there is no bike lane through this intersection in the southbound direction, forcing bicyclists to share space with motorists in both the through lane and the turn lane (as evidenced in the photo to the right). DelDOT’s Manual on Uniform Traffic Control Devices (MUTCD) does not permit striping a bike lane through a right turn lane unless there is space dedicated solely for bicy- clists. DelDOT, in conjunction with the University of Delaware, is currently evaluating several shared bike lane/right turn lane striping alternatives that could eventually be approved, to provide bike facilities through existing turn lanes. Saulsbury Road /Gateway Boulevard Saulsbury Road /Gateway Boulevard In order to facilitate bicycle travel in this important corridor, and eliminate the challenges that exist at the Saulsbury Road/Gateway Boulevard intersection, it is recommended that the existing sidewalk on the west side of Saulsbury Road be widened to provide a shared-use path between Route 8 and North Street. Five-foot wide sidewalk is present along the entire west side of Saulsbury Road. In addition, on the east side of Saulsbury Road, there is a shared-use path (8 to 10 feet wide) that covers nearly 75% of the corridor between Route 8 and North Street. It is recommended that approximately 550 feet of existing 5-foot wide sidewalk between Royal Farms and Saulsbury Road Park (adjacent to the Dover Housing Authority property) be widened to provide a continuous shared-use path on the east side of the road. Recommendation: Widen the existing sidewalk on both sides of Saulsbury Road from Route 8 to North Street, to provide a continuous 8-foot wide shared-use path Saulsbury Road (west side) Saulsbury Road (east side) 57

Recommendations - Engineering (On Road) Saulsbury Road (continued) Saulsbury Road/North Street Currently, there are no bike lanes on southbound Saulsbury Road at its intersection with North Street. The intersection currently consists of a through lane, a right turn lane, and a left turn lane in the southbound direction. Along north- bound Saulsbury Road, bike lanes were recently installed as part of the Royal Farms development. However, as noted in the photo below, the striping creates confusion for motorists and bicyclists alike. Bike lanes are also present in the westbound direction along North Street through the intersection. As previously noted, there is an existing bike trail lo- cated on the south side of North Street, which runs east to west through the Saulsbury Road intersection. Saulsbury Road (at Royal Farms) Saulsbury Road /North Street With the construction of the West Dover Connector (scheduled for completion in 2017), Saulsbury Road will be extended 3.2 miles to the south to connect with U.S. 13. The West Dover Connector will have extensive facilities for bicycle trav- el, including a shared-use path, shoulders, and bike lanes. It is anticipated that bicycle travel in the area will increase with the opening of this new road. As part of the West Dover Connector project, the Saulsbury Road/North Street intersection will have bike lanes through the intersection in both the northbound and southbound directions. Bike lanes will also be maintained along westbound North Street through the intersection as part of this project. The existing bike trail located on the south side of North Street will remain intact and continue to provide for bicycle mobility in the eastbound direction. The photos below show the existing conditions along Saulsbury Road in the northbound direction, as well as an artist rendering of the proposed configuration to be completed as part of the West Dover Connector. Saulsbury Road /North Street (existing) Saulsbury Road /North Street (proposed) 58

Recommendations - Engineering (On Road) MLK Boulevard/South Little Creek Road (#7 Ranked) Martin Luther King Boulevard/South Little Creek Road are two roads that compose a primary east-west route connecting the central part of Dover with residential and commercial areas on the eastern limits of the city. Between Babb Drive and U.S. 13, the roads cross Bay Road, one of the primary north-south routes in Kent County. Bay Road is the dividing line between the road names, as South Little Creek Road begins on the east side of Bay Road. In addition, U.S. 13, a major 4-lane highway, runs north to south within the limits. As noted in the photo below, the area is predominantly urban, with a wide variety of commercial land uses adjacent to the roads. These commercial uses include major traffic generators such as Safeway, Target, Royal Farms, and Wawa. MLK Boulevard also provides direct access to the government facilities located along the Legislative Mall area. Residen- tial areas are present on the east and west side of Babb Drive and U.S. 13, respectively. Road 2013 Traffic Volume U.S. 13 29,100 U.S. 13 Bay Road 27,300 Babb Drive South Little 1,190 Creek Road MLK Boulevard South Little Cr ee k Road MLK Blvd. 10,400 Ba y Source: 2013 DelDOT Traffic Summary ad Ro There is a bike lane on westbound South Little Creek Road, between Babb Drive and Bay Road. However, as noted in the photo below, there is currently no space available for bicyclists within the existing pavement between Bay Road and U.S. 13, either eastbound or westbound. In addition, there are no bicycle lanes on eastbound South Little Creek Road. Sidewalks are present throughout the corridor but are only 5 feet wide. The Capital City Trail, a 10-foot wide shared- use path, is located along U.S. 13 and MLK Boulevard and facilitates bicycle access into downtown Dover. However, the 0.2-mile stretch between Babb Drive and U.S. 13 provides a significant challenge for bicycle mobility from the areas east of Bay Road (including South Little Creek Road) to access this new trail. It is recommended that the existing sidewalk between Bay Road and U.S. 13 be widened to facilitate a 10-foot wide shared use path. Widening the sidewalk on either the north side or the south side of MLK Boulevard would be determined as part of the final design process, and would take into consid- eration such items as utilities, right-of-way, drainage, and con nectivity to other bike facilities in the area (such as the Capital City Trail and the bike lanes on South Little Creek Road). A 10- foot wide shared use pathway would facilitate 2-way bicycle traffic. MLK Boulevard (Looking West) Recommendation: Widen the existing sidewalk along MLK Boulevard between Bay Road and U.S. 13 to provide a shared-use path 59

Recommendations - Engineering (On Road) Listed below are the recommended on-road improvements, as developed by the Bicycle and Pedestrian Subcommittee. These projects are also shown on Figure 9. Recommended On-Road Projects to Improve Citywide Bicycle Use Rank Road Limits Recommended Solution 1 Route 8 Dover High School to Implement the “Senator Bikeway”, (Forrest Avenue/ South Edgehill Avenue through widening existing sidewalks, Division Street) creating new trail connections, providing a bicycle boulevard 2 North State Street Walker Road to U.S. 13 Widen existing sidewalk to provide a shared use path 3 College Road McKee Road to Kenton Road Add shoulders to provide bike lanes and/or provide a shared use path 4 West Street North Street to Queen Street Add shoulders and/or install a shared use path to provide continuous bike lanes 5 Walker Road North State Street to Provide bike lanes Saulsbury Road through re-striping 6 Saulsbury Road North Street to Route 8 Widen sidewalk on both sides to provide a shared use path 7 MLK Boulevard/ Babb Drive to U.S. 13 Widen sidewalks to provide a South Little Creek Road shared use path 60

Recommendations - Engineering (Planning Studies) Based on feedback received from the Bicycle and Pedestrian Subcommittee, there are several areas within the City that are recommended for future detailed planning studies. These areas are described in more detail below. New Burton Road New Burton Road is a 2-lane local road that provides direct access from Camden and Wyoming to Dover, a distance of nearly 2 miles. North of Webbs Lane, all of New Burton Road lies within City limits. South of Webbs Lane, only the west side of the road lies within the City’s boundaries. The Norfolk Southern Railroad lies on the west side of the road. In the northbound direction, New Burton Road has continuous shoulders throughout the entire City limits. However, in the southbound direction, there are no shoulders from Webbs Lane to north of Kesselring Avenue, forcing bicyclists to share the travel lane with motor vehicles in this 0.5-mile segment. New Burton Road (looking south) The proposed West Dover Connector will tie into Webbs Lane near New Burton Road. Once the West Dover Connector is completed in 2017, it is likely that there will be additional bicycle traffic along New Burton Road, as the new connector will provide significantly improved bicycle access to the west part of Dover. It is recommended that DelDOT Planning further evaluate potential improvements along New Burton Road, as it relates to the anticipated increase in bicycle vol- umes resulting from the West Dover Connector. An analysis of the speed limit along New Burton Road should also be included in the study, to determine if a speed limit reduction would make conditions more conducive for bicycling. The current speed limit is 45 MPH. Recommendation: Conduct a planning study of New Burton Road, to determine if additional improvements (such as shoulder installation and speed limit reduction) are warranted. Dover Downs Dover Downs hosts several large-scale events throughout the year at its facilities on the north side of Dover. NASCAR races are annually held in the late spring and early fall at Dover Downs, bringing between 70,000 and 80,000 fans to the event. The Firefly Music Festival, held at the Woodlands of Dover International Speedway, topped 85,000 attendees in 2014, with more anticipated in 2015. Finally, the initial Big Barrel Country Music Festival will be held in 2015, with an anticipated crowd of over 30,000 people expected to attend. These events bring a significant volume of pedestrian traffic along U.S. 13 and Leipsic Road in the vicinity of Dover Downs. There is also the potential for a large increase in bicycle travel along these routes, particularly for local resi- dents who want to use their bicycle to access the events as opposed to their car. The Subcommittee is recommending that DelDOT, Dover Downs, and the event organizers continue to ensure that bicy- cle travel is incorporated into the traffic and access plans developed for each event. The Subcommittee also wishes to encourage every effort to increase bicycle access to these events, through education and public awareness campaigns. 61

Recommendations - Engineering (Off Road) Schutte Park Trail Schutte Park, a City-owned park located at the intersection of Hazlettville Road/Mifflin Road/Wyoming Mill Road, is one of the Dover’s largest parks. The Schutte Park complex consists of several parcels of land, including 57 acres dedicated to active recreation, soccer fields, and 4 softball fields. In addition, the Dover Little League fields are located on the south end of the property, consisting of about 107 acres. The John Pitts Recreation Center, which provides indoor rec- reational and fitness facilities, is also located within the Park. A 10-foot wide concrete trail is located along the entire Hazlettville Road frontage of the Park. Along the park entrance road, the trail heads south for about 1/3 mile and terminates in a parking lot, as shown on the map below. In order to provide additional recreational and fitness opportunities for walkers and bicyclists, it is recommended that the City evaluate extending the existing trail network to the south. The trail network could be extended into the wooded areas of the park to provide a natural setting for area walkers, similar to the trail network that Kent County has success- fully installed at Brecknock Park in Camden. A soft surface (stone dust) could be used in the wooded areas. As of fall 2014, the City was in the process of updating its Parks and Recreation Plan, and it is recommended that the feasibility of a Schutte Park trail extension be evaluated as part of that Plan update. In the spring of 2014, the City initi- ated a topographic survey of the property to determine the potential for future park amenities such as additional trails. Recommendation: Extend the existing Schutte Park trail to the Dover Little League and around the perimeter of the Park, including the wooded areas of the Park Existing Trail Existing Trail Schutte Park Schutte Park Dover Little League 62

Recommendations - Engineering (Off Road) Fox Hall West/Mallard Pond/Route 8 Connector Fox Hall West and Mallard Pond are residential communities in the west part of Dover, comprising over 200 single-family lots. The communities only have access from Kenton Road. As shown on the map on the following page, Fox Hall West is only about 1/4 mile north of Route 8. However, the com- munity does not have vehicular or pedestrian access to Route 8, so all trips traveling to Route 8 must be made via Ken- ton Road. Due to the lack of sidewalks and shoulders along Kenton Road, it can be safely assumed that these trips are almost exclusively done with a motor vehicle, as opposed to walking or riding a bike. The new Dover High School, which opened in August 2014, is located along Route 8 in close proximity to these commu- nities. However, due to the lack of pedestrian access to Route 8, a trip from the southern end of Fox Hall West to the new school is 2.2 miles, traveling along Kenton Road. If there were direct pedestrian access to Route 8 though, this trip would be reduced to 0.8 mile. The City of Dover owns 2 parcels of land in between Route 8 and Fox Hall West, comprising 8.7 acres of open space (including Mallard Pond Park). It is recommended that the City of Dover evaluate the feasibility of constructing a bicy- cle/pedestrian trail connection from Fox Hall West (via Pebble Valley Drive) to Marsh Creek Lane, as a means of provid- ing a direct non-motorized connection to Route 8. A trail connection could also be made to an existing sidewalk that connects the Mallard Pond community with the Mallard Pond Park. Providing direct pedestrian access to Route 8 would eliminate vehicular trips along Kenton Road, provide additional recreational access for area residents, and improve ac- cess to the new high school. Marsh Creek Lane is just east of the HAWK pedestrian-activated traffic signal that was in- stalled in the summer of 2014. Marsh Creek Lane has sidewalks along its entire length. In July 2014, the City held a public workshop to discuss the proposed trail concept with neighboring residents. Recommendation: Construct a trail from Fox Hall West and Mallard Pond communities to Route 8, through Mallard Pond Park Mallard Pond Park (Existing) Mallard Pond Park (Proposed) Pebble Valley Drive (Existing) Pebble Valley Drive (Proposed) 63

Recommendations - Engineering (Off Road) Fox Hall West/Mallard Pond/Route 8 Connector (Continued) Ke nto nR oa d Fox Hall West Mallard Pond Proposed Trail 8 Dover High School Pebble Valley Drive Mallard Pond City of Dover Lands Mallard Pond Park Proposed Trail Marsh Creek Lane Route 8 64

Recommendations - Engineering (Off Road) North Street Trail The North Street Trail is an 8-foot wide, off-road facility that runs along the south side of North Street. The trail runs between Schutte Park and West Street, a distance of about 1.3 miles. The pathway ties into the existing trail network at Eden Hill Farm, including the Medical Center, and is used regularly by pedestrians, joggers, and bicyclists for recreation as well as transportation purposes. The pathway is adjacent to an industrial complex consisting of Kraft Foods and Proctor & Gamble, and is often used by employees for recreation. The North Street Trail will likely gain additional bicy- clist volumes in the future, as DelDOT is currently exploring ways to connect this facility with the recently-constructed Capital City Trail in downtown Dover. Given its location and the mixture of land uses that it connects, particularly the recreational opportunities afforded by Schutte Park, the North Street Trail could provide an important bicycling link in this part of Dover. However, the trail’s asphalt surface is currently in poor condition, and maintenance is non-existent. Based on the DelDOT Sidewalk and Mul- ti-Use Path Maintenance Policy, DelDOT is responsible for maintenance between West Street and the Proctor & Gamble facility (1.0 mile), as this portion lies within the State right-of-way. However, along the Proctor & Gamble frontage, the trail lies outside of the State right-of-way and maintenance would be the responsibility of the property owner (Proctor & Gamble). In order to further promote the use of this important bicycling connection between downtown Dover, the Eden Hill Farm community, and Schutte Park, it is recommended that the existing surface be re-paved, and trail signs installed. There are currently no signs that indicate the presence of a trail. This trail could also provide a multi-modal connection to the First State Heritage Trail, which consists of a variety of historic resources and destinations in downtown Dover. The artist renderings below show the current path with a new hot mix surface and decorative trail signs. Naming the trail would provide a sense of place and could potentially increase its use. An improved trail would also facilitate two- way bicycle travel, as westbound North Street lacks shoulders for much of its length and provides a challenging environ- ment for cyclists. Recommendation: Resurface the North Street trail from Schutte Park to West Street and add signage North Street Trail (Existing) North Street Trail (Proposed) North Street Trail (Existing) North Street Trail (Proposed) 65

Recommendations - Engineering (Off Road) St. Jones River Trail As part of the plan’s public involvement effort, the City of Dover’s Silver Lake Commission requested that a new trail be constructed on the west side of the St. Jones River, from Silver Lake Park to Legislative Avenue near the Dover Post Of- fice. This trail would provide recreational access to Silver Lake Park from a wide variety of uses in downtown Dover, including the Post Office, the Dover Library, the Department of Natural Resources and Environmental Control (DNREC) complex, and Fraizer’s restaurant. According to the Silver Lake Commission’s request, “the Commission seeks these trail improvements, predominantly from the standpoint of improving outdoor amenities within Silver Lake Park and along the St. Jones River though we are quite cognizant of the economic benefits it would provide downtown Dover and the health and quality of life benefits it would provide our residents and visitors.” As shown on the adjacent graphic, the trail would complete a loop network around the St. Jones River Silver Lake Park by connecting Silver Lake Park with the existing sidewalks near the Post Office, Library, and DNREC facilities. Sidewalks are currently located only on the east side of the St. Jones River, along Park Drive. Central Middle School Phase III of the Capital City Trail, completed in the fall of 2014, widened the existing sidewalks to provide for a 10-foot wide shared use path on the east side of the river. This proposal would require the acquisition of right-of-way from about 5 property owners. Environmental permits would likely be required due to its location within the floodplain eet and proximity to existing wetlands. io n Str In addition, a new mid-block trail Divis crossing of Division Street would have to be evaluated by DelDOT. Park Proposed Trail Driv e ve. ve A slati eet Legi n Str erma Loock Dover Library Recommendation: Provide a new trail on the west side of the St. Jones River between Silver Lake Park and Legislative Avenue 66

Recommendations Summary - Engineering 67

Recommendations - Education This community will undertake the following actions, once in each of the years indicated: 1. Classes: League-Certified Instructor Seminar 2015, 2018 Traffic Skills 101 2015, 2016, 2017, 2018, 2019, 2020 Traffic Skills 201 2016, 2018, 2020 The League-Certified Instructor (LCI) Seminar is not offered in any nearby state, so our offering will be advertised in all neighboring states, facilitating the development of bicycle education programs in other states as well as in our own. Members of our own community who complete the League-Certified Instructor Seminar will then be able to lead the Traffic Skills 101 classes that will be offered annually, and the Traffic Skills 201 classes that will be offered biannually. It is anticipated that DelDOT would be the host and sponsor of the classes, given the fact that they currently sponsor LCI classes. 2. Workshops: Bicycle Maintenance 2015, 2016, 2017, 2018, 2019, 2020 Bicycle Safety Workshop 2015, 2016, 2017, 2018, 2019, 2020 Multi-Sport Clinic 2015, 2016, 2017, 2018, 2019, 2020 The Bicycle Maintenance Workshops will be hosted by the partnership of two local businesses - Dave’s Road Bikes and Bike Werx Bike Shop. It is anticipated that the workshops will be 1 to 2 hours in length, with a nominal fee. The regis- tration will be coordinated through the City’s Parks and Recreation Department. 3. Educational Support: Support the Delaware Bicycle Council in having driver’s education programs include information on bicyclist’s right to use the road in Delaware, including the 3-foot passing law. Delaware Bicycle Safety Brochure League of American Bicyclists Safety Shirt 68

Recommendations - Encouragement This community will undertake the following actions to further encourage cycling awareness within the City: 1. Amish Country Bike Tour - Annually, first Saturday in September Over 2,000 cyclists participate in this event, which offers distances from 15 to 100 miles. The tour starts and ends at Legislative Mall in the center of Dover. The Tour is organized by Kent County Tourism, and the City of Dover provides assistance in the form of public safety, trash pickup, etc. 2. Ride of Silence - Annually, beginning in 2015, on Wednesday May 20, 2015 Inaugural ride will be one mile in length, through downtown Dover. The event will be organized by the City of Dover, and it is anticipated that the police department will assist with traffic management as required. 3. Capital City Trail Inaugural Ride - April 2015 This event celebrates the completion of the newly constructed multi-use path that runs through downtown Dover, con- necting Silver Lake Park with the St. Jones River Bikeway. 4. Bike Rack Contest - Spring 2015 The Subcommittee will solicit bike rack designs from schools throughout the state, for installation in the City. The Sub- committee will judge the design based on factors such as functionality, uniqueness, and constructability. 5. Mayor’s Bicycle & Fun Ride - Summer Hosted by our Mayor once a year, beginning in 2015, we encourage children and parents to ride their bikes with our Chief Executive in a procession that circles through Dover. 6. Bicycle Rodeo - Spring In conjunction with the YMCA, we host a minimum of 3 bike rodeos for kids, supporting them in developing their bicycle skills. It is anticipated that one will be held at the YMCA Swim Club and one at the Police Department. The City antici- pates holding the bike rodeos before the Ride of Silence, before the Capital City Trail Grand Opening, and prior to the Mayor’s Bike Ride. An additional rodeo could be held before one of the City’s Thursday Night Concerts on the Green. 7. DU - Dover - April 2016 This annual duathlon event, in which participants run and bicycle in a format similar to a triathlon, begins at a City park and winds its way throughout the streets of Dover. Capital City Trail Ribbon Cutting DelDOT Bicycle Rodeo 69

Recommendations - Enforcement The City of Dover Police Department currently has police officers patrolling on bicycles in the downtown area. It is strongly recommended that this presence be continued. In addition, the Bicycle & Pedestrian subcommittee strongly encourages the enforcement of existing traffic laws for both motorists and bicyclists. The subcommittee recommends that the City Planning Department, as well as members of the subcommittee, meet with the Dover Police Department to discuss potential enforcement issues and actions. These could include the following:  Ensure that the police officers are aware of the proposed 3-foot passing law  Use targeted information and enforcement to encourage motorists and cyclists to share the road safely  Use positive enforcement ticketing  Appoint a law-enforcement contact person to interact with the local bicycling community 70

Recommendations - Evaluation & Planning To determine the usage of bike facilities in Dover, and to monitor the growth in popularity of bicycling as a mode of transportation, the following actions will be undertaken: 1. Using a pedestrian/bicycle counter, monitor use of the following off-road trails, at least once every season (4 times a year): A. Capital City Trail B. Isaac’s Branch of the St. Jones River Trail C. North Street bike trail D. Route 8 shared-use trail 2. Make live counts of cyclists using: A. The new Senator Bikeway and bicycle boulevard B. State Street C. Loockerman Street D. South Governors Avenue Bicycle Counter Loop To continue with the progress and development of our Bicycle-Friendly Community, we will take the following actions:  Update the Bicycle Plan every five years. The next update will be published in 2020, thus the production of that update will begin no later than the beginning of 2019.  Incorporate this Bicycle Plan into the City of Dover Comprehensive Plan.  Continue to hold monthly public meetings of the Bicycle and Pedestrian Subcommittee to assess conditions and address problems pertaining to bicycling in our community. In late 2014, the City of Dover received an active living grant from Nemours, to provide additional bike racks throughout the City. It is anticipated that the additional bike racks will be installed near Loockerman Street and State Street in the downtown. It is recommended that the usage of the bike racks be monitored as part of the Evaluation component of this Bicycle Plan. DelDOT has installed bicycle counters on several trail projects throughout the state, and in 2014 in- stalled a bicycle/pedestrian counter as part of Phase II of the Capital City Trail project, as shown in the photo to the left. Bicycle/Pedestrian Counter 71

Public Involvement The City of Dover’s Bicycle Plan was discussed and presented at the following public meetings: Bicycle and Pedestrian Subcommittee February 11, 2014 October 7, 2014 March 3, 2015 April 1, 2014 November 4, 2014 July 1, 2014 December 9, 2014 August 12, 2014 January 20, 2015 September 2, 2014 February 3, 2015 Public Workshops June 26, 2014 - At the initial Public Workshop, held at the Dover Library, information regarding existing conditions/ facilities and identified pedestrian needs was presented to the public. Attendees were given the opportunity through a mapping exercise, questionnaires, and public comment forms to identify specific pedestrian needs and potential im- provements throughout the City. Representatives from the City of Dover, DelDOT, and the MPO provided staff assis- tance. January 20, 2015 - At the second Public Workshop, held at the Pitts Recreation Center, the final recommendations from the Plan were presented to the public. Attendees were given the opportunity to provide comments on the final recom- mendations, as well as identify additional pedestrian needs and potential improvements. Representatives from the City, DelDOT, and the MPO provided staff assistance. Safety Advisory and Transportation Committee City Council 72

Acknowledgements The City of Dover Bicycle Plan was developed by the following individuals: City of Dover Bicycle and Pedestrian Subcommittee Jim Hutchinson Chris Asay Patrick Gallagher Jayce Lesniewski Kathy Doyle David Moses Tim Slavin City of Dover Planning and Parks & Recreation Department Ann Marie Townshend Carolyn Courtney William Cook Delaware Department of Transportation Anthony Aglio Sarah Coakley Dover/Kent County Metropolitan Planning Organization Rich Vetter Chris Kirby Jim Galvin Kate Layton Endorsed by the Safety and Advisory Transportation Committee on Approved by the Dover City Council on The preparation of this document was financed in part with funds provided by the Federal Government, including the Federal Transit Administration and the Federal Highway Administration of the United States Department of Transporta- tion. 73