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Anexo

Committee Minutes. 13 de agosto de 2007.

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ATTACHMENT #1 Regular Utility Meeting of 08/13/07 How to Read Your Bill 1. Your service address tells us 11. Your service period is from where the services are being used. the date of your previous meter reading to the date of your 2. Your customer account number. present meter reading and the Please remember to include this number of days in your service number on your check or money period. order when you pay your bill. This number is also needed when you 12. Your meter numbers and the contact the City of Dover about type of billing units. your utility bill. 13. Your meter reading broken 3. Your cycle route is an internal down by “current”, “previous” and number representing when your “usage”. account is read. 14. This area lists your “Services” 4. Your account billing date. – the services for which you are being billed; “Consumption” – 5. Payment must be received by your usage during your service this date or your account becomes period; “Charge” – your itemized past due. charges; and “Total” – the subtotals of your services for the 6. This amount indicates the current billing period. charges from your current billing. 15. Lists the grand total of your 7. This amount indicates the current charges, the balances on balance on your account at the time your account at the time of billing of billing. It includes any payments, and the total amount owed on penalties, adjustments or past due your utility account at the time of amounts. billing. The numbers are the same as 6,7 and 8 above. 8. Your total payment amount for all charges due. 16. Provides the average cost of all utility services per day during 9. Your account activity is detailed. the service period. Any payments, charges or adjustments to your account will appear here. 10, This area lists the kinds of metered services you have.

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