DPLAC Packet 07-19-2016

Agenda Dover Public Library Advisory Commission July 19, 2016 5:00 PM Meeting Room B I. Call to order: Introduction of new LAC Board member, Jill Street II. Presentations: A. Maurice Sendak: 50 Years, 50 Works, 50 Reasons B. Comic Con, 2016 III. Old business A. Minutes of March 15, 2016 B. March, April, May and June statistics C. Staffing status D. Comic Con 2016 E. Sendak: 50 Years, 50 Works, 50 Reasons F. Council on Libraries report G. The Friends of Library report H. Dover Library Foundation Report IV. New Business V. Other Next meeting: September 20, 2016

MINUTES Dover Public Library Advisory Commission March 15, 2016, 5:00 PM Conference Room IN ATTENDANCE: Zach Carter, Scott Cole, Margie Cyr, Lois Dunning, Beth Petit de Mange, Dorothy Snyder, Bob Wetherall The meeting was called to order by Dorothy at 5:01 PM. NEW BUSINESS MINUTES After a quick review, Lois made a motion to accept the Minutes from the November 17, 2015 as written, Beth seconded the motion. All were in favor motion passed. NOVEMBER — FEBRUARY STATISTICS Margie reported that a leveling off of the circulation statistics continues; we've seen a return to about the FY 2012 statistics which is typical across the country. The computer usage and the program statistics are both very high. We had a large spike in new library cards in November. The wireless usage took a dip in February but continues to be the highest in the State. STAFFING STATUS The Library has just successfully filled two part-time librarian positions. Tyler Antione started today. Tyler is a recent graduate of Drexel University and also works part-time at the Parker Library at Wesley College. Mary Hanes is a recent graduate from the University of Alabama. Mary is a part-time Archivist at the Delaware Public Archives and she'll be helping us develop our Dover history collection and our Delaware history collection. She has been working with us on a volunteer basis for several months cataloging a collection of women's materials that we have received from the women's clubs across the state. We have also finished interviewing for a part-time library clerk. We had a lot of really good candidates with library experience. An offer has been made to a young lady that has previously worked at the Kent County, Maryland, Public Library in their Circulation Department. She has a teaching degree but wants to become a librarian. Interviews are scheduled for the open part-time library page position. COMIC CON Comic Con 2016 will be held on Saturday, August 6. It's going to be a very big day in Dover. The Delaware Pride Festival will be happening the same day over on Legislative Mall. Instead of doing the First Friday evening events, Downtown Dover Partnership is switching to a First Saturday event. On August 6, Comic Con, the Delaware Pride Festival, and First Saturday will all be happening at the same time and the same place. We are all working together to put this Festival on for people in Delaware. SENDAK: 50 YEARS, 50 WORKS, 50 REASONS The next big event is the Sendak exhibition which will be coming to Dover July 30. This is a very large exhibit and the Library doesn't have the capacity to house all of it and will be sharing with the Biggs Museum, who are a major partner with us on this event. The Friends of the Library has been very generous with their financial support and have committed $10,000 to support this project. The project is very expensive, but because it is only coming to Delaware one time, it is important to bring it to Dover to attract people from all over the state to the Library and the Biggs Museum. Our other major contributor is the PPG Foundation who donated $5,000 for this project. THE FRIENDS OF THE LIBRARY REPORT Bob reported that the Friends voted to allocate $10,000 for the Sendak exhibit. The Book Shop is raising about $1,600 - $1,700 a month, which goes to support library projects....like the Sendak exhibit. The Friends also pay for the Book Page monthly subscription. Bob also wanted to thank the library staff for their help with the Book Shop, a thank you luncheon for the staff and volunteers was provided by the Friends as well. Notices for the Friends Annual Meeting on April 19 will be going out toward the end of the week. Ann Alexander will likely be the next President. COUNCIL ON LIBRARIES REPORT Zach reported that the Council on Libraries has been before the Joint Finance Committee with the budget request. Smyrna and Harrington are moving forward with their projects. Lewes library will soon be opening.

New requests for Bond Bill projects will be coming up in August. Margie asked if any decision had been made regarding State Aid funding for the Route 9 library. Bob said it has not been before the Council yet, but is likely that all the Delaware library's State Aid will be reduced. Margie shared that she had heard that a new library may be built in Sussex County within the next few years. DOVER LIBRARY FOUNDATION REP ORT The Foundation met for their annual meeting in February. The members of the Board did some planning for the future; revised the bylaws and affirme d their commitment to build the endowment. The annual appeal did better than it did the year before earning a bout $4,500. The annual appeal is a direct mailing; and goes out to all library donors. ELECTION OF OFFICERS Beth made a motion to elect Zach as the next President of the Advisory Commission; Lois seconded the motion. All were in favor. Motion passed. Beth made a motion to re-nomi nate Lois as Vice President; Zach seconded the motion. All were in favor. Motion passed. NEW BUSINESS REVISION OF MEETING ROOM POLICY The library has a number of State agencies that use our Meeting Rooms quite often. They have been expressing some concern s about the liability statement in our policy and their attorney asked us to re-write the liability clause. Margie as ked the Commission to consider approving the revised version of the policy. We are also recommending the occupancy of the rooms be reduced to what we feel are more reasonable and comfortable numbers - from 75 to 50 person capacity for Multi-Purpose Room A and from 50 to 25 person capacity for Multi-Purp ose Room B. Beth suggested getting an opinion from the City attorneys and table this for the next meeting. DOVER CITY COUNCIL MEETING SCHEDULE CHANGE Margie was concerned that the LAC meetings were going to conflict with City Council meetings. Scott C. said that the Council meetings have been moved back to Monday evenings therefore not causing a conflict. Committee meetings start at 6PM, except for Parks & Recreation. OTHER Zach asked how the story time programs are going. Margie reported that a member of the public filed a complaint with the Fire Marshall's office about overcrowding in the story time room during story times. The Fire Marshall looked at the capacity levels; and decreed that the capacity of the room is only 26. The architects and builders say the capacity is 50. The story time room is mislabeled in terms of its use. This biggest impact this has had is on the Friday morning storytimes. Staff has spent much time in discussion and debate about the best course of action to fairly accommodate the families attending and be in compliance with the Fire Marshall's ruling. In order to be fair to all, a ticketing system with a maximum of 50 tickets was put in place. This allows for first-come, first-served. Unfortunately, many parents were taken by surprise by this and were quite upset. The architect wrote a three page letter to the Fire Marshall justifying why the story time room should be labeled as an Assembly Room without fixed tables and chairs giving it a capacity of 50. The Fire Marshall agreed to give us a temporary occupancy and has been coming to story time every Friday to see how the room looks before he makes his final decision on the occupancy. We have been given strict instructions about how the room can be set up for an attendance of 50. We are awaiting the final decree. The library is looking closely at the Summer Reading program attendance in comparison to our service area of about 25,000 young people of which more than 50% live below the poverty level. We had approximately 500 young people sign up for the Summer Reading program with only about 150 actually completing the program last year. We are not serving the majority of our population. The staff in the Children's Department is looking at starting a Saturday morning Family Story time as another family storytime alternative and to reach working families. And are also working to create an outreach schedule so staff / services can be taken out to the daycares in order to reach the young people who cannot come to the library due to working parents and transportation issues. Beth made a motion to adjourn at 5:48 PM; Lois seconded the motion. Meeting adjourned. Next meeting: Tuesday, May 17, 2016

Reference Transactions March 2016 Melt 1431 Teen =•11 200 PUBLIC LIBRARY Children : ==== 390 •• 0 250 500 750 1000 1250 1500 1750 2000 C • U • C • Dover Residents 18,228 167,813 19,421 183,492 E-Books 2,867 23,177 2,260 18,216 Kent Residents Total - 11,254 103,023 13,004 121,881 -Harrington 217 154 -Milford 128 91 -Smyrna 757 791 -Unincorporated Kent Co. 10,152 11,968 Non•County Residents 1,826 17,402 1,777 18,059 [New_ ReqistratIcinS Dover Residents 284 3,386 308 3,182 Kent Residents Total - 30 296 34 374 -Harrington 0 -Milford 1 0 -Smyrna 5 4 -Unincorporated Kent Co. 24 29 Non•County Residents 3 54 7 59 iligimmirim•Ir.is I - as • • I . r ' • t s ere. as • • f r - City of Dover Residents 28,191 City of Dover Residents 26,899 Kent County Residents 11,616 Kent Co. Residents 13,100 Sussex County Residents 413 Sussex Co. Residents 409 New Castle Co. Residents 558 New Castle Co. Residents 601 Out of State 59 Other 59 TOTAL 40,837 41,068 1131ffff" *Visiting Patrons 28,357 250,613 31,155 254,566 Meeting Room Usage 2,319 13,374 2,163 15,795 Photocopier Usage 1,176 10,871 945 9,762 Computer Printing Usage 3,914 29,716 3,740 28,489 Computer Users 4,396 39,924 4,871 42,375 Wireless Computer Users 1,175 15,777 1,730 15,567 Inter/Intralibrary - Loaned 92 66 Inter/Intralibrary - Borrowed 51 40 Holds Sent 4,005 3,621 Holds Received 3,033 3,088 TOTAL 7,181 61,850 6,815 59,491 Tech Services/Items Added 1,643 1,784 Tech Services/Items Deleted 1,105 964 Plonthly,RighlightS ► 1,030 attended 72 program for adults. Job Center Statistics 0- 620 attended 32 programs for teens. March 2016 March 2015 ► 974 attended 48 programs for children. Number of Walk•in Hours Open 48.5 46 Number of Walk•in Participants 137 155 ► 16 volunteers completed 358 hours of service. Resumes and Cover Letters (CreatedlEdited/Critiqued) 0 31 • Estimated Figure Mock Interviews Conducted 0 0 Job Center Volunteers 1 3 Number of Volunteer Hours 18 16 , 432 attended 40 programs/classes coordinated through the Job Center.

Reference Transactions April 2016 Adult 1653 Teen =mil 233 PUBLIC LIBRARY Children !==="1 396 0 250 500 750 1000 1250 1500 1750 2000 • 3 . - C • ton • ts Dover Residents 17,868 185,681 18,562 202,054 •Books 2,555 25,732 2,163 20,379 Kent Residents Total- 10,820 113,843 12,602 134,483 -Harrington 211 169 -Milford 70 52 -Smyrna 677 786 -Unincorporated Kent Co. 9,862 11,595 Non•County Residents 1,510 18,912 1,601 19,660 New ReqistratIOIL9 Dover Residents 233 3,619 337 3,519 Kent Residents Total - 23 319 16 390 -Harrington 0 0 -Milford 1 0 -Smyrna 2 2 -Unincorporated Kent Co. 20 14 Non•County Residents 5 59 3 62 azromrirmallittheis I - as . - 4 • s sore. N • I : - as • ti - City of Dover Residents 28,421 City of Dover Residents 27,062 Kent County Residents 11,635 Kent Co. Residents 12,968 Sussex County Residents 416 Sussex Co. Residents 412 New Castle Co. Residents 564 New Castle Co. Residents 598 Out of State 59 Other 61 TOTAL 41,095 41,101 (trier *Visiting Patrons 29,254 279,867 25,668 280,234 Meeting Room Usage 2,019 15,393 2,120 17,915 Photocopier Usage 1,335 12,206 1,332 11,094 Computer Printing Usage 3,997 33,713 3,418 31,907 Computer Users 3,248 43,172 4,913 47,288 Wireless Computer Users 1,180 16,957 1,939 17,506 Inter/Intralibrary - Loaned 74 49 Inter/Intralibrary - Borrowed 60 52 Holds Sent 3,769 3,449 Holds Received 3,011 2,527 TOTAL 6,914 68,764 6,077 65,568 Tech Services/Items Added 2,147 1,560 Tech Services/Items Deleted 2,463 695 11M-1 h ly Hi gh l ig ht9 ► 1,152 attended 65 program for adults. Job Center Statistics • 652 attended 30 programs for teens. April 2016 April 2015 ► 906 attended 45 programs for children. Number of Walk•in Hours Open 42 46 ► 18 volunteers completed 287 hours of service. Number of Walk•in Participants 149 162 Resumes and Cover Letters (Created/Edited/Critiqued) 0 29 Estimated Figure Mock Interviews Conducted 0 0 Job Center Volunteers 1 5 Number of Volunteer Hours 19 13.5 376 attended 30 programs/classes coordinated through the lob Center.

Reference Transactions May 2016 Adult 1690 Teen 1==mml 472 PUBLIC LIBRARY children 494 0 250 500 750 1000 1250 1500 1750 2000 (Circulation FYI13 `1t may "15 FYILI "lb Dover Residents 17,523 203,204 17,931 219,985 E-Books 2,552 28,284 2,198 22,577 Kent Residents Total - 10,113 123,956 11,008 145,491 -Harrington 137 96 -Milford 77 131 -Smyrna 538 647 -Unincorporated Kent Co. 9,361 10,134 Non•County Residents 1,759 20,671 1,723 21,383 ew eq s alone Dover Residents 266 3,885 271 3,790 Kent Residents Total - 36 355 37 427 -Harrington 1 -Milford 0 0 -Smyrna 5 0 -Unincorporated Kent Co. 30 36 Non•County Residents 9 68 3 65 plegisterect:LIbraryArsers as of MING Registere dLI brary Limas as of 5/31115 City of Dover Residents 28,475 City of Dover Residents 27,185 Kent County Residents 11,602 Kent Co. Residents 12,903 Sussex County Residents 421 Sussex Co. Residents 410 New Castle Co. Residents 566 New Castle Co. Residents 601 Out of State 54 Other 62 TOTAL 41,118 41,161 caner *Visiting Patrons 32,053 311,920 25,330 305,564 Meeting Room Usage 1,592 16,985 1,889 19,804 Photocopier Usage 757 12,963 1,298 12,392 Computer Printing Usage 2,730 36,443 3,247 35,154 Computer Users 4,204 49,067 4,346 51,634 Wireless Computer Users 1,169 18,126 1,799 19,305 Inter/Intralibrary • Loaned 71 74 Inter/Intralibrary - Borrowed 59 29 Holds Sent 3,752 3,430 Holds Received 3,105 2,708 TOTAL 6,987 75,751 6,241 71,809 Tech Services/Items Added 1,979 2,293 Tech Services/Items Deleted 2,505 802 Monthly.HighlightS ► 990 attended 64 program for adults. Job Center Statistics ► 326 attended 26 programs for teens. May 2016 May 2015 ► 778 attended 38 programs for children. Number of Walk•in Hours Open 42 35.5 ► 18 volunteers completed 329 hours of service. Number of Walk•in Participants 143 120 Resumes and Cover Letters (Created/Edited/Critiqued) 0 22 • Estimated Figure Mock Interviews Conducted 0 0 Job Center Volunteers 0 2 Number of Volunteer Hours 0 3 I- 602 attended 37 progranu/claues coordinated through the Job Center.

Reference Transactions June 2018 Aduft X1700 Teen r=m1.1 385 PUBLIC LIBRARY Children 1=1= 625 0 250 500 750 1000 1250 1500 1750 2000 . p Or a• Rion 111101 • t1110 Dover Residents 21,273 224,477 22,012 241,997 E-Books 2,527 30,811 2,224 24,801 Kent Residents Total - 11,289 135,245 14,061 159,552 -Harrington 196 219 -Milford 92 159 -Smyrna 857 1,036 -Unincorporated Kent Co. 10,144 12,647 Non•County Residents 1,765 22,436 2,013 23,396 INow,RelitstratI0119 Dover Residents 293 4,178 362 4,152 Kent Residents Total- 60 415 48 475 -Harrington 1 1 -Milford 2 1 -Smyrna 15 9 -Unincorporated Kent Co. 42 37 Non•County Residents 5 73 10 75 - en s ere. • . sus as • • fl S ere. • • • I sora aso • rl Il - City of Dover Residents 28,597 City of Dover Residents 27,380 Kent County Residents 11,585 Kent Co. Residents 12,855 Sussex County Residents 421 Sussex Co. Residents 410 New Castle Co. Residents 563 New Castle Co. Residents 607 Out of State 55 Other 62 TOTAL 41,221 41,314 father *Visiting Patrons 31,047 342,967 28,056 333,620 Meeting Room Usage 1,256 18,241 1,381 21,185 Photocopier Usage 809 13,772 1,019 13,411 Computer Printing Usage 3,456 39,899 2,506 37,660 Computer Users 4,518 53,585 4,566 56,200 Wireless Computer Users 1,246 19,372 2,000 21,305 Inter/Intralibrary - Loaned 69 65 Inter/Intralibrary - Borrowed 42 42 Holds Sent 4,146 4,081 Holds Received 3,091 3,007 TOTAL 7,348 83,099 7,195 79,004 Tech Services/Items Added 2,624 1,652 Tech Services/Items Deleted 2,432 716 'Monthly Highlights ► 722 attended 79 program for adults. Job Center Statistics ► 478 attended 35 programs for teens. June 2016 June 2015 ► 805 attended 49 programs for children. Number of Walk•In Hours Open 48.5 62.5 ► 21 volunteers completed 311.5 hours of service. Number of Walk•in Participants 144 136 Resumes and Cover Letters (Created/Edited/Critiqued) 0 20 * Estimated Figure Mock Interviews Conducted 0 0 Job Center Volunteers 0 2 Number of Volunteer Hours 0 4 I - 324 attended SI prognms/classes coordinated through the lob Center, •

Dover Public library July 2015•June 2016 Usage Statistics Computer Usage - Monthly FY 2012 FY2013 FY2014 FY 2015 FY 2016 Computer Usage Monthly Computer Usage by Year July 4,288 3,753 5,302 5.243 4,855 6,000 58,000 Aug 4,753 3.157 4,941 5,034 4,609 5,000 56,000 Sept 4,193 1,317 5,107 4,604 4.734 54,000 Oct 4,226 "4,542 5.126 5,107 4.819 4 MO Nov 3,787 4,418 4,508 4,283 4,284 52,000 Dec 3,780 4,181 4,122 4,285 4,013 3,000 50,000 Jan 3,951 -4,579 4,404 4.833 4,199 2,000 48,000 Feb 3,720 4,346 4,405 4.115 4,015 1,000 46.000 Mar 3,949 4,795 4,347 4,871 4,396 44.000 Apr 3,590 4,810 4,636 4,913 3,248 0 May 3,755 -4,973 4,641 4.346 4,204 July Aug Sept Oct Nov Dec tan Feb Mar Apr May June 42,000 FY FY FY FT FY lune 3,244 . 4,813 4,498 4,566 4,518 -6-FY 2012 .-O-FY 2013 -6-FY2014 r-41-4Y 2015 --v. FY 2016 2012 2013 2014 2015 2016 47,236 49,684 56.037 56,200 51.894 a radation . Monthly ' FY 2012 FY 2013 FY2014 FY 2015 FY 2016 Check Outs Monthly Check Outs Annually Jul 36,314 40,038 47,561 45,090 41,222 600.000 50,000 Aug 36,714 28,447 42.893 41,295 36.902 45 000 Sept 27,482 18,510 40,051 39.608 36.013 40,000 500.000 Oct 32.729 40,191 42.313 39.491 35.142 35.000 •rvumuta Nov 31,291 41.846 39,645 36.442 32,321 30.000 Dec 29,719 37,441 36.850 33,871 30.291 25,000 300.000 20.000 Jan 32,921 40,995 38,598 36,302 32,562 15.000 100.000 Feb 31,543 38,026 37,072 33,087 32,787 I /1 Ann Mar 35,152 41,365 39,346 36,462 34,175 5 COO 100.000 Apr 32,503 40,240 37,734 34,928 32.753 0 May 33,777 37,710 37,181 32,860 31,947 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May June 0 June 41.088 40,310 36,854 FY FY Pt FY FY 25,982 42.978 -6-FY 2012 •-e■-■ FY 2013 •-e-FY2014 -•-1Y2015 • FY 2016 2012 2013 2014 2015 2016 386.127 447.787 480.332 449,746 412,969

Dover Public library July 2015•June 2016 II-- riNa•Se•4.. Program Attendance • Month ly FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 Program Atttendance Program Attendance Annually Jul 915 1,164 2,283 2.653 1.683, 10.000 35,000 Aug 1,661 755 2,194 3,470 8.673 9.000 30.000 Sept 919 308 983 1,019 1,994 8,000 /\ Oct 1.002 1,799 1,459 2,186 2,066 7.000 25,000 Nov 735 ' 1,663 2,318 1.648 2,317 6 5,000 20,000 Dec 991 1,239 1.553 1,891 1.945, 4 ,000 15,000 Jan 1,041 1,785 1,289 1,871 2.066 3,000 Feb 1,606 1,813 2,122 1,887 2,541 10.000 2,000 Mar 1,154 1,185 2,132 2,119 2.624 1.000 5.000 Apr 993 1,537 2,163 1,604 2,710 0 May 969 1,507 1,387 2,194 2,094 Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May June 0 June 1,141 1,731 1.824 1,888 2.005 FY FY FY FY FY -4,-FY 2012 +1Y2013 -4o- , FY 2014 -0-FY 2015 • FY 2016 2012 2013 2014 2015 2016 13,127 16.486 21,707 24,430 32,718 New library Cards • Monthly FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 New Library Cards New Library Cards Annually J uly 425 380 596 516 389 1200 8000 Aug 410 283 568 483 459 7000 424 1000 Sept 459 429 602 4S7 Mao Oct 351 1003 479 385 427 5000 Nov 248 708 390 364 758 Dec 284 554 286 326 239 600 4000 J an 365 813 373 383 357 4 00 3000 Feb 350 713 399 352 325 7001 Mar 344 SOS 411 349 317, 1000 Apr 269 4S4 370 356 261 0 0 May 278 443 360 311 311 July Aug Sept Oct Nov Dec Jan Feb Mar Apr May lune FY FY FY FY FY June 358 560 507 420 358 FY 2012 .-0-1Y 2013 -4 ■-• FY 2014 .-0-4Y 2015 -IP-- FY 2016 2012 2013 2014 2015 2016 4141 6845 5,341 4,702 4,625

Dover Public library July 2015•June 2016 Wireless Usage • Month Usaae Statistics - .FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 Wireless Usage Wireless Usage Annually July 1,295 1.656 2,005, 2500 25000 August 1,219 1.846 2,109 September 1,378 1,660 2,147 2000 20000 October 1,196 1,742 1,892 1500 November 1,303 1,690 1,711 15000 1000 December 1,187 1,659 1,655 JanuanA 1,122 1,365 1,727 1,800 500 10000 February 1,078 1,358 1,857 1,283 0 March 1,119 1,442 1,730 1,175 lei 5000 4- 6 4 6 6 6 6 Os April 1,138 1,552 1,939 1,180 ees9os V) V54 Vlse. May 1,112 1,501 1,799 1,169 ,e9 cf 0 June 1,122 1,601 2,000 1,246 FY FY FY FY FY -6-FY 2012 -40-1Y 2013 -4o-1Y 2014 --e-FY 2015 -.-- FY 2016 2012 2013 2014 2015 2016 6,691 16,397 21.305 19,372