Council Packet

Regular City Council Meeting Agenda March 9, 2020 - 7:30 p.m. City Hall Council Chambers 15 Loockerman Plaza, Dover, Delaware Open Forum - 15 Minutes Prior to Official Meeting (7:15 p.m.) The “Open Forum” segment is provided to extend the opportunity to the general public to share their questions, thoughts, comments, concerns, and complaints. Discussion of any item appearing on the agenda as a public hearing is prohibited during the Open Forum as an opportunity will be provided during consideration of that item. Citizen comments are limited to three (3) minutes. Council is prohibited from taking action since they are not in official session; however, they may schedule such items as regular agenda items and act upon them in the future. Invocation by Bishop Thomas L. Holsey Pledge of Allegiance Led by Mayor Christiansen Adoption of Agenda * Consent Agenda Those items on the Council Agenda which are considered routine and non-controversial shall be marked with an asterisk (*) and will be acted upon by a single roll call vote of the Council. There will be no separate discussion of these items unless a member of Council so requests, in which event the matter shall be removed from the Consent Agenda and considered a separate item. * 1. Adoption of Minutes A. Special Council Meeting of January 13, 2020 B. Regular Council Meeting of February 24, 2020 * 2. Dover Human Relations Commission Report - February 20, 2020 A. 2019 Annual Report to City Council (Commission recommendation: Acceptance of the report) B. Discussion - Intake Form (Commission recommendation: To continue the discussion of the intake form until they have a chance to look at the City of Philadelphia's current form and see how they may be able to modify it for their use) C. Proposed Revisions to DHRC Brochure - Mission Statement (Commission recommendation: To table the proposed revisions to the DHRC Brochure - Mission Statement) D. Council Action on Strategic Plan 2020-2023

Council Agenda - March 9, 2020 Page 2 * 3. Council Committee of the Whole Report - February 25, 2020 A. Utility Committee 1. Request for Additional Well Locations - Dover International Speedway: Firefly Music Festival – Lot 18 Shower Building at 1229 Persimmon Tree Lane/Adoption of Resolution No. 2020-02 (Tax Parcel: LC05-058.00-02-17.00-000) (Committee recommendation: Approval of up to three (3) new wells on Lot 18, property of Dover International Speedway. Should the request for additional wells be approved by Council, it is recommended that the depth of the wells not exceed 150 feet to avoid any potential interference with the City's existing water supply wells associated with greater depths.) 2. Annexation Requests a. 1448 North Little Creek Road, Owned by Holly L. Mayer (Committee recommendation: Approval of Staff’s recommendation) b. 1385-1389 McKee Road, Owned by MEB Properties, LLC and Christopher Custis. The equitable Owner is Louis J. Capano, III. (Committee recommendation: Approval of Staff’s recommendation) B. Legislative, Finance, and Administration Committee 1. Temporary Employee Assistance with Special Enterprise Resource Planning (ERP) System Projects, As Assigned (Committee recommendation: Authorize the Controller/Treasurer to maintain temporary staffing to assist with special projects and assist with the ERP implementation project) 2. Evaluation of Requests for Proposals - A Study of Classification, Compensation, and Benefit System and Pay for Performance Option (Committee recommendation: 1. Authorize the City Manager to negotiate and sign an agreement with Segal Waters Consulting of Washington D.C. for Part 1 of the study - Classification, Compensation, and Benefit System; and 2. Authorize the City Manager to negotiate language to add Part 2 of the study – Pay for Performance; and contingent upon the approval of the Proposed FY 2020-2021 Annual Budget, complete the optional study in FY21.) 3. Proposed Ordinance #2020-05 Amending Chapter 22 - Buildings and Building Regulations, Article IX - Lodginghouses and Article X - Rental Dwellings (Committee recommendation: Refer the ordinance back to Staff) * 4. Monthly Reports - January 2020 A. City Assessor’s Report B. City Council’s Community Enhancement Fund Report C. City Manager’s Report D. Controller/Treasurer’s Budget Report E. Fire Chief’s Report 5. Setting of Property Assessment Appeals (Staff recommendation: May 18, 2020 - May 21, 2020 from 9:00 A.M. until 4:00 P.M., May 26, 2020 - May 29, 2020 from 9:00 A.M. until 4:00 P.M. (if needed), June 01, 2020 - June 04, 2020 from 9:00 A.M. until 4:00 P.M. (if needed), and one evening (if needed). The hearing times are subject to change.

Council Agenda - March 9, 2020 Page 3 6. City Manager’s Announcements 7. Council Members’ Announcements 8. Adjournment /tm S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Council-Agendas\2020\03-09-2020 Council Agenda.wpd Executive Session Pursuant to: 29 Del. C. §10004(b)(2) - Preliminary discussions on site acquisitions for any publicly funded capital improvements, or sales or leases of real property; 29 Del. C. §10004(b)(4) - Strategy sessions, including those involving legal advice or opinion from an attorney-at-law, with respect to collective bargaining or pending or potential litigation, but only when an open meeting would have an adverse effect on the bargaining or litigation position of the public body; 29 Del. C. §10004(b)(6) - Discussion of the content of documents, excluded from the definition of "public record" in §10002 of this title where such discussion may disclose the contents of such documents; 29 Del. C. §10004(b)(9) - Personnel matters in which the names, competency and abilities of individual employees are discussed, unless the employee requests that such a meeting be open THE AGENDA ITEMS AS LISTED MAY NOT BE CONSIDERED IN SEQUENCE. PURSUANT TO 29 DEL. C. §10004(e)(2), THIS AGENDA IS SUBJECT TO CHANGE TO INCLUDE THE ADDITION OR THE DELETION OF ITEMS, INCLUDING EXECUTIVE SESSIONS, WHICH ARISE AT THE TIME OF THE MEETING.

SPECIAL COUNCIL MEETING A Special Council Meeting was held on January 13, 2020 at 6:31 p.m. with Council President Hare presiding. Members present were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Slavin, Mr. Polce, Mr. Taylor, and Mr. Lindell. Mr. Cole was absent. Mayor Christiansen was also present. Council staff members present were Mrs. Mitchell and Mrs. McDowell. ADOPTION OF AGENDA Mr. Neil moved for adoption of the agenda, seconded by Mr. Lindell and unanimously carried. Mr. Neil moved to recess into Executive Session pursuant to 29 Del. C. §10004 (b)(9) - Personnel matters in which the names, competency and abilities of individual employees are discussed, unless the employee requests that such a meeting be open. The motion was seconded by Mr. Lindell and unanimously carried. The Special Council Meeting recessed into Executive Session at 6:31 p.m. The Executive Session adjourned at 7:02 p.m. ACTION RESULTING FROM THE EXECUTIVE SESSION Council Appointee Evaluation - Donna S. Mitchell, City Manager During the executive session, members of Council were briefed on Mrs. Donna Mitchell’s planned retirement and her goals for the next ten months. Mr. Polce moved to approve Mrs. Mitchell’s retirement and to permit the inclusion of her previous service from June 1978 through July 1989 (11 years) to calculate her retirement benefits. The motion was seconded by Mr. Lindell and unanimously carried. Mr. Slavin moved for adjournment, seconded by Mr. Taylor and unanimously carried. The Special Council Meeting adjourned at 7:04 p.m. TRACI A. McDOWELL CITY CLERK All ordinances, resolutions, motions, and orders adopted by City Council during their Special Meeting of January 13, 2020 are hereby approved. ROBIN R. CHRISTIANSEN MAYOR /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Council-Minutes\2020\01-13-2020 SPECIAL COUNCIL MEETING - ES ACTION (PUBLIC) - Council Appointee Evaluation - Mitchell.wpd

REGULAR CITY COUNCIL MEETING The Regular City Council Meeting was held on February 24, 2020 at 7:30 p.m. with Council President Hare presiding. Council members present were Mr. Sudler, Mr. Neil, Mr. Slavin, Mr. Polce, and Mr. Lindell. Mr. Anderson, Mr. Cole, and Mr. Taylor were absent. Staff members present were Chief Johnson, Ms. Peddicord, Mrs. Mitchell, Mr. Hugg, Fire Chief Rhodes, City Solicitor Rodriguez, and Mrs. McDowell. Mayor Christiansen was also present (arrived at 7:42 p.m.). OPEN FORUM The Open Forum was held at 7:15 p.m., prior to commencement of the Official Council Meeting. Council President Hare declared the Open Forum in session and reminded those present that Council was not in official session and could not take formal action. Mrs. Shirley Smith of Bennie Smith Funeral Home, 717 West Division Street, advised members of a recent meeting between the Smith’s, DelDOT, and Mrs. Mitchell, City Manager, regarding the bike path in front of their funeral home. She provided members with a letter which details a traffic incident that occurred in front of the funeral home during a recent service (Exhibit #1). The invocation was given by Bishop Thomas L. Holsey, followed by the Pledge of Allegiance. ADOPTION OF AGENDA Mr. Neil moved for adoption of the agenda, seconded by Mr. Polce and unanimously carried. Mr. Sudler moved for adoption of the consent agenda, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). ADOPTION OF MINUTES - REGULAR COUNCIL MEETING OF FEBRUARY 10, 2020 The Minutes of the Regular Council Meeting of February 10, 2020 were unanimously approved by motion of Mr. Sudler, seconded by Mr. Neil and bore the written approval of Mayor Christiansen. PRESENTATION - 2019 DEPARTMENT of PLANNING AND COMMUNITY DEVELOPMENT ANNUAL REPORT Mr. Dave Hugg, Director of the Department of Planning and Community Development, reviewed the 2019 Annual Report. Mr. Sudler moved for acceptance of the 2019 Annual Report of the Department of Planning and Community Development. The motion was seconded by Mr. Neil and unanimously carried. COUNCIL COMMITTEE OF THE WHOLE REPORT - FEBRUARY 11, 2020 The Council Committee of the Whole met on February 11, 2020 at 6:00 p.m., with Council President Hare presiding. Members of Council present were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Slavin (departed at 7:44 p.m.), Mr. Cole (arrived at 6:06 p.m.), Mr. Polce, and Mr. Taylor. Mr. Lindell was absent. Mayor Christiansen

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 2 was also present. Civilian members present for their Committee meetings were Mr. Caldwell and Col. Dix, Retired, (Parks, Recreation, and Community Enhancement), Mrs. Doyle (Utility), and Mr. Contant and Mr. Shevock (Legislative, Finance, and Administration). PARKS, RECREATION, AND COMMUNITY ENHANCEMENT COMMITTEE The Parks, Recreation, and Community Enhancement Committee met with Chairman Anderson presiding. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Taylor and unanimously carried. Citizen Quality of Life and Community Enhancement Concerns Ms. Diane Laird, Executive Director, Downtown Dover Partnership (DDP), highlighted areas of concern that were expressed in the last few weeks and noted that the DDP and its volunteers, who are members of the community, are already working on them. Ms. Laird stated that a lot of the concerns fell under the role of Community Policing Through Environmental Design (CPTED), so they are not addressing safety directly, but they are addressing a community that is designed to increase good behavior. She noted that CPTED is something that they can be trained in and she believes that it is a real area of opportunity to explore through the DDP. Ms. Laird stated the DDP is already in conversations with someone doing some planter designs at the bus station on Loockerman Street and South Bradford and they hope to have it underway in the next couple of months. She noted that they have a lot of loitering there and thinks the appropriate design of planters and plants will help in that regard. Ms. Laird stated that another program that they have underway is the Downtown Dover Ambassador Program. They have nine ambassadors, volunteers, that commit time during events and they welcome community members and visitors to the community. She noted that it is a program that they would like to recruit more members of the community for. Ms. Laird stated that they can have bad behavior as kind of a deficit and they can have good to increase the revenue and so putting more people on the street and getting more businesses in vacant buildings are ways that they are going to help combat the behavior. Ms. Laird stated lastly is just a general cleanup of the area, noting that the Boy Scouts and a Scout Master are coming this weekend to work on one of the kiosks in the parking lots. She noted that it is looking a little dilapidated. Mr. Anderson noted other issues regarding lighting in the Minor Street Alley and a couple of other areas that have been brought up repeatedly. Mr. Anderson thanked Ms. Laird and the DDP for helping with the Town Hall meeting. He noted that they had over a hundred citizens participate and that it was very positive.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 3 Mr. Sudler noted that a couple of days after the Town Hall meeting, he spoke with one of the downtown business owners who said that trash collection or dumpsters were needed downtown, especially near the 33 West area and within that radius or parameter. He stated that he heard that grease traps or grease waste mechanisms would be needed for some of the restaurants to dispose of grease, noting that some restaurants are possibly throwing the grease down the drain, which could mess up some of the pipe system for the City. Mr. Sudler stated that these were brought to his attention and maybe they can look at how to eradicate the trash collection issue. Mr. Sudler stated that 33 West and Irish Mike's have a small trash container and it overflows. He stated he did not know if the City is supposed to pick the trash up in those trash containers that are not identified as City, but are stationary within the walkway downtown, which reflects some of the concerns of trash downtown. He stated that would like for that to be addressed. Responding to Mr. Sudler, Ms. Laird stated she was familiar with the issues with 33 West and insufficient trash collection. She noted that they use the dumpster in the alley and they are in ongoing conversation with the City and working through perhaps relocating the dumpster. Ms. Laird stated they have worked with them to change trash collection times to be a little later in the evening so that those that are working can get home in time to get their trash cans out, but she noted that they will continue to work with them. Ms. Laird stated she had not heard of the grease trap problem. Mr. Sudler stated that the trash cans he is referring to near 33 West are pretty much stationary with brick veneer and they cannot be picked up to empty; however, he does not think are the City’s. Mr. Taylor noted that in front of Driftwood Spirits, people were saying that there was a trashcan but it is no longer there, so a lot of the trash is on the street. He stated they need to concentrate there and toward the tattoo shop in that area. Mr. Taylor stated they need another trashcan and also going North on Bradford Street and in the area of the Minor Street alley. He stated that they should be proactive and get some trash cans out in the community. Mr. Slavin requested Mrs. Donna Mitchell, City Manager, to brief the Committee on how the City deals with commercial entities and trash removal in the City. Mrs. Mitchell stated that because trash is a service, they charge user fees for trash as a service. She noted that the dumpsters that are on Minor Street alley are paid for by the City to serve the downtown business owners. Mrs. Mitchell stated that one of those dumpsters is for recycling and one is for trash. The recycling one is being misused and trash is going in it instead of just recycling, so the contractor does not want to service that dumpster as recycling anymore because it has been contaminated with trash. Mrs. Mitchell stated that she has actually looked at the trash situation herself and noted that the fixed bins attached to poles are for the people on the street

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 4 to put trash in as they are walking. She advised that those bins, along with litter on the street, are collected every day by one of the City’s grounds laborers. Mrs. Mitchell stated that Ms. Tina Bradbury, Operations and Program Manager with the Downtown Dover Partnership (DDP), and Mrs. Sharon Duca, Director of Public Works, have been working on solutions for the business owners with regard to the trash situation. She noted that she has also talked with Ms. Kim Adams, Economic Development Committee, about helping configure the Minor Street lot to see if they cannot enclose those dumpsters and have the grounds laborer open the enclosure for the trash trucks in the morning as he goes through there. Mrs. Mitchell stated that they were looking for another option because when they sit open people are getting into the dumpsters. Mr. Slavin stated that it is over and above what the City would do for a business that does not exist in the Downtown. Mrs. Mitchell agreed and noted that it is just for downtown and that other businesses pay for their own service through private contracting. Responding to Mr. Anderson, Mrs. Mitchell stated that there have been complaints about lighting, particularly in the Minor Street Alley. She noted because of the complaints about the Minor Street alley when they did the LED grant project for the Unlock the Block neighborhood building block program, she paid separately from the grant for them to put LED lights in that parking lot. Ms. Laird stated it is very bright and that it was a big change. Mr. Polce stated that he appreciates the DDP's willingness to explore CPTED as a strategy and he thought it would be a great initiative if the DDP would step up and spearhead it. He provided an overview of the CPTED program, noting that it is multi-pronged, as follows: • Anchored in surveillance which would require greater police enforcement, probably through Community Policing, which would mean strengthening numbers in that division and allocating those numbers appropriately. • Public health strategy from a true systems policy and environmental approach to look at how they can help individuals downtown and in the community navigate with their nonprofit community and ultimately receive treatment and services that they might need. • City Council’s role would be to outline and appropriate and connect the dots by getting not-for-profit community members to step up and play their role, as well as the faith based community and our local merchants, to be good stewards of downtown. Ms. Laird added economic development as a fourth prong of getting businesses into the vacant buildings and getting the vacant buildings ready.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 5 Mr. Taylor stated that he has heard repeatedly about people urinating all over the streets and requested the Committee to suggest some strategies to stop it, noting that it is a health hazard. He noted that he spoke to Mr. Hare about port-a-potties that are aesthetically pleasing and strategically positioned. Ms. Laird noted that the DDP is aware of the issues that come with getting porta-potties, but at the same time they need a strategy. Mr. Neil stated that lighting is one of the solutions that are going to help with crime. Col. Dix noted that the French have a good porta-potty system for males. Mr. Taylor mentioned the possibility of a police substation downtown. Mayor Christiansen stated that he pledged money for the planters when Ms. Bradbury first came to him about them. He asked if the owners of Loockerman Square had offered to contribute toward the planters as they are part of the problem and could be responsible for paying for the planters. Responding, Ms. Laird stated it was her understanding that they are not at present but that they were making progress with them. Mr. Sudler suggested having the downtown area pressure washed to address the urine odor. He stated that he did not know if the burden of the cost would be with the City, or a partnership with some of the businesses that it affects. Mr. Slavin stated that Mrs. Mitchell had sent an email out that day talking about the need to power wash and how that is one of the solutions that the Public Works crew that inspects downtown had identified. Mr. Slavin noted that the Downtown Dover Partnership (DDP) was originally formulated as a different corporation and some merging took place. He stated that the focus of the quasi-governmental entity that was created was to buy, improve and sell properties in the downtown, to take properties that were in need of repackaging for zoning or improvements to infrastructure or demolition and to get that work done so that properties did not sit idle and they flipped them back into the economy. Mr. Slavin asked if they are now out of that business as a partnership because it seems they are talking about things that really are at a much different level than what this quasi-governmental agency was created to do and created to receive an appropriation from the City to do. Responding to Mr. Slavin, Ms. Laird stated that there has been a lot of transition over the last several years with the DDP. She noted that within the next fiscal year Council is going to see more activity within that realm of the DDP. Ms. Laird stated that they had more explicit conversations about that recently, noting that they are eyeing several buildings that they believe they will need to take ownership of if they are going to make progress in them. Ms. Laird advised that of the current properties that they have underway, there has been activity in terms of the RFP for the South Governor's Avenue parking garage area and Loockerman Way Plaza, noting that there are reasons things are not moving ahead there. Mr. Slavin stated that part of the philosophy was to buy, improve and flip and get back onto rate-able property and be occupied and then in a bad economy, The

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 6 Partnership kind of backed into buying, improving and leasing and became a landlord in the downtown. He stated that from his years on the board that they understood that in a lean economy they had to take that approach, but the economy is not lean anymore and things are really firing now in the private sector. Mr. Slavin stated he would ask Mr. Lindell to schedule a time during the Legislative, Finance, and Administration Committee meeting for Ms. Laird to brief the Committee on all of the property holdings and what the strategy is going forward with those property holdings to get them back into private hands. Mr. Slavin stated he has long felt that the City does a very adequate job of supporting what is going on downtown through infrastructure, through programmatic activities, through the appropriation that it gives to the partnership and the missing piece is private investment. He stated that they are just not seeing that private investment income and he does not know what that answer is but he is disappointed to hear that some of the private investments that they had lined up seem to have softened and moved. Ms. Laird noted that she has heard and agrees with the quest for exploring a police substation at some level, whether it is fully staffed or manned occasionally with food patrols that just take breaks there. She stated there could be any level of a presence. Community Development Block Grant (CDBG) Semi-Annual Report (September 2019 - February 2020) Mrs. Tracey Harvey, Planner/Community Development Block Grant (CDBG) Administrator, reviewed the CDBG Semi-Annual Report, September 2019 – February 2020. Responding to Mr. Neil, Mrs. Harvey stated that when a first time home buyer applies, review of the applicant starts with the housing counselors. She noted that they mainly work with NCALL (National Council on Agricultural Life & Labor Research Fund, Inc.) and they do all the pre-screening and she also does a screening to determine eligibility. Mr. Polce asked, as they prepare to receive the Consolidated Plan for 2020 – 2024, if they will be looking at any outcome data from the current participants that are listed and if the City receives annual outcome data or is it not a requirement of the grant. Responding, Mrs. Harvey stated they do receive annual outcome data each year that they apply for the grant, even though it is a multi-year grant, they have to apply for allocation each program year. Mr. Polce clarified if Connections and Central Delaware Habitat kind of failed to hit their benchmarks or their key performance indicators, why was the money released for the next fiscal year. Responding, Mrs. Harvey stated it was a multi-year grant, and they try to work with the subrecipients to get them to spend the money and then because it was a multi-year grant, there was no other subrecipient to reallocate the funds to at that time.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 7 Mr. Polce asked what happens if recipients did not spend down to a threshold, did not execute your key performance indicators that were outlined and in 2017, same thing occurred and 2018, same thing occurred. Responding, Mrs. Harvey stated that the last year, fiscal year 2019, they were not awarded any grant funds because they failed to spend their grant funds the previous year, so they were not awarding any additional funds. Mr. Polce stated that he would assume that if an organization has outlined any form of innovative programmatic exploration, and they did not meet their key performance indicators and they did not draw down the spending, then the program would have the ability to recoup and divert. He noted that they did not recoup it because they never allocated it, but redivert those funds to another potential organization. Responding, Mrs. Harvey stated that information is going to be the next agenda item, she noted that she is proposing to reallocate those funds to another subrecipient. Col. Dix stated he has no prior knowledge of these block grants, but had the idea that there were operating expenses that were being paid and that these were being given to organizations. He noted that he was at a neighborhood meeting about two weeks ago, and most of the people that were there kept reiterating the City does not have any money to give to the homeless, he noted here they are giving operating expenses money to these organizations. Responding to Col. Dix, Mrs. Harvey stated it is heavily advertised, on the website, all the housing providers are aware of when the grant application process is going to happen every five years, it goes out to all the housing providers. She noted they do press releases and have public hearings and meetings. She noted that she is not sure why a lot of the housing providers are not aware. Col. Dix asked if they do not give out that money to individuals, but give it to these housing providers, but can they give money in turn to the homeless. Responding, Mrs. Harvey stated no, the way it works is that the funds are allocated to a nonprofit, an established 501(c)(3), and they provide the services to the homeless or whoever the grant recipient is. Responding to Col. Dix, Mrs. Harvey stated there is no money given directly to the homeless. Mr. Polce stated an important clarification is that the City of Dover is just the administrator of a federal grant, that is, we are the pass-through vessel. He stated that it is not coming out of a general fund appropriation from the City of Dover, it is a pass-through grant from the federal government. We simply administer the funds. He noted Mrs. Harvey is the gatekeeper, if you will, in charge of the stewardship of that fund.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 8 Proposed Budget Amendments to the 2019 Community Development Block Grant (CDBG) Action Plan and Carry-Forward Undisbursed Obligations Mrs. Tracey Harvey, Planner/Community Development Block Grant (CDBG) Administrator, reviewed the Committee Action Form regarding the Proposed Budget Amendments to the 2019 Community Development Block Grant (CDBG) Action Plan and Carry-Forward Undisbursed Obligations. Staff recommended approval of the proposed Budget Amendments totaling $154,209.73 for Fiscal Year 2019. Responding to Mr. Neil, Mrs. Harvey stated the money that is going to be reallocated to the women’s shelter would complete a large portion of their rehabilitation funds they need. She noted that they have other funding sources as well and they have already put out bids for a couple of projects, so this money will be spent right away. Mrs. Harvey stated she had an indication that the combination of funds that they are getting and this money will complete their rehabilitation. Mayor Christiansen stated that they discovered over the last few years that there is a lack of shelters for women and families, and that he thought this is a great expenditure of the funds and the homeownership program, moving monies toward that will allow people to be partakers of the American Dream, and that is homeownership, where they can take a house and make it into a home. Mr. Anderson stated that he supports this reallocation. He stated it is regrettable, however, that money was not spent for homeownership repair because there is a number of people who desperately need this program. Mr. Anderson noted that it is unfortunate that the connection is not being made between the people who need them, some of them are actually getting code violations and yet there is no connection being made to them and actually being able to fix their home. He hopes they can resolve that in the future. Mayor Christiansen stated he does take umbrage with that, because he knows that some of our code inspectors have referred and continue to refer people to that home repair program or any redress or relief that the individual homeowners can find. He stated the thought Mrs. Harvey and the folks in Code Enforcement Department operate with a little bit of compassion to help people. Mrs. Harvey stated that the funding that was terminated by Habitat was strictly restricted to restoring the Central Dover area and they had a lot of turnover within the last few years, and right now, their primary focus is on new homeownership, building new homes, so she does not think they have the staff capacity to really focus on rehab. She stated that there is still a need for rehab within the city of Dover. Mr. Anderson stated unfortunately, they have had problems with that connection somehow being made with two different vendors, Milford Housing before this and Habitat. He stated he hoped they can find somewhere in the future where they can

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 9 accomplish that, because the need is desperate and it is vital to keeping our downtown in good condition, in habitable condition. Responding to Mr. Sudler, Mrs. Harvey stated there is nothing that she is aware of funding that is available for victims of graffiti tags on their buildings for Downtown Dover. Mr. Sudler asked if Mrs. Harvey has seen any grants out there that the City may want to inquire about that and may be able to ascertain, so that they can bring some financial relief. Responding, Mrs. Harvey stated she can try contacting NCALL, because they have a greater funding pool than she does, and see if they have something available because they do have a lot of neighborhood programs, so that might be one thing they could look at. Mr. Neil moved to recommend approval of staff’s recommendation of approval of the proposed Budget Amendments totaling $154,209.73 for Fiscal Year 2019. The motion was seconded by Mr. Slavin and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the Committee’s recommendation, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). Mr. Hare moved for adjournment of the Parks, Recreation, and Community Enhancement Committee meeting. The motion was seconded by Mr. Neil and unanimously carried. Meeting adjourned at 6:49 p.m. UTILITY COMMITTEE The Utility Committee met with Chairman Cole presiding. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Anderson and unanimously carried. Proposed Utility Rate Changes Mrs. Donna Mitchell, City Manager, reviewed the presentation titled, “City of Dover Proposed Utility Rate Changes Sample Customer Analysis Effective July 1, 2020.” Responding to Mr. Neil, Mrs. Mitchell stated that it is a sliding scale and that the difference between an inside sewer rate and an outside sewer rate is inside City and outside City. She noted if you live outside the City and you have City water and sewer, you would get a higher rate. Mrs. Mitchell advised that groundwater is the City’s inflow/infiltration rate they have to help cover the capital projects for the I&I for the sewer mains. She noted that everyone is going to be paying that regardless.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 10 Responding to Mr. Hare, Mrs. Mitchell stated the wastewater is not because of the County increasing. She noted that they have these rate increases going across all of them and that the County did a 10-year increase as well this last year, but they are projected to start evaluating the rates, so this is anticipation. Mrs. Mitchell stated if the County does not increase that rate, that rate will not change, but their last conversation was they are not waiting 10 years, they are going to reevaluate this and do them at least every three years. She noted that these rates will not be changed if the County does not change their rates, for the point of the presentation, they all changed. Responding to Mr. Anderson, Mrs. Mitchell stated that the part of the reasons for adjusting these rates and making them more in line with market rates is to provide efficient money for infrastructure to for the upkeep of our infrastructure. Mrs. Mitchell noted it is the operation of maintenance cost increases as well as to do more with the infrastructure. It is also to establish sufficient reserves if we have problems, which we do not have today. Mr. Slavin stated we are beginning now to see what we have planned for the last five years, which is the balance of the way we fund the City, it is tipping toward usage and utilities rather than property tax rates. He noted that is a response to the large amount of tax-exempt property we carry in the City that uses services but pays no taxes and then when we went out to the nonprofit community and said, help us address this, we were just kind of stiff armed by them and were not able to get anywhere with that. This will include also a storm water utility at some point. Responding, Mrs. Mitchell stated at some point, right now she has not got that developed, but they will be working on that next. Mr. Sudler stated that at Delaware State University (DSU) has a voice there, effort and initiative to help the City of Dover in any way they can as a nonprofit organization. Mrs. Mitchell agreed that DSU have. Responding to Mayor Christiansen, Ms. Mitchell stated that she did not have what percentages of these increased fees will go toward contingencies for future repairs in emergencies, it is in the forecast model, but she can get it. Presentation - Streetlight Inventory and Photometric Analysis (Citelum) Mr. Michael Bartoszek, Regional Director, Mr. Sean Popp, Streetlight Manager, and Ms. Madeline Shaffer, Business Development, Citelum, reviewed a presentation titled, “Dover Lighting History, Street Inventory and Photometric Analysis.” Mr. Bartoszek provided three options: keep the lighting system the way it is; work on the lighting system through the Public Works Department, which is usually an incremental approach because usually Public Works Departments do not have the manpower to do that; or outsource to a third party who would do a citywide upgrade. Mr. Bartoszek stated generally whether Citelum or another performance contractor,

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 11 you are going to have contractual guarantees for performance and cost as well as timing. Mr. Bartoszek stated you are going to know exactly what you are going to get when you are going to have it and the key is reducing the kilowatt hours to obtain energy savings, so a lot of times there is a very, very significant reduction in number of kilowatt hours consumed by going from traditional high pressure sodium lighting to LED lighting. He noted that reduction in turn generally can be used to fund the cost of the new infrastructure amortized over a period of time, so a lot of times it is not even a budgetary issue in terms of funding the cap ex, it is something that can be funded through the savings generated through the upgrade. Mr. Polce stated he appreciated Mr. Bartoszek’s recommendations and though Citelum captured the vast importance of the project such as not only will it save money immediately, but in the future it will make them a bit better stewards from a financial modeling perspective of forecasting. It is going to absolutely increase safety standards across the City, especially in the downtown community. He noted it will absolutely reduce carbon footprint, but one thing he though was missing from the recommendation is the technology component that could be incorporated. Mr. Polce stated that he thought it is a tremendous opportunity in the incorporation of technology and modeling good behavior by the City to incorporate, which in turn, hopefully, will incentivize job creation. He noted he truly sees the City of Dover as a 4G hub with smart cell technology, with that type of technology fixed on the top of these hard assets, which in turn will bring innovation and job creation into the future. Mr. Polce stated that is the general direction and if we do not do it now, then we are going to get outpaced by our competitors, which are other municipalities. As we look at Wilmington, as we look at Milford, as we look at Middletown, trust me, they are thinking about the same thing. He noted the City actually has the foundation to make some of this happen. Mr. Polce asked Mr. Bartoszek to speak about the technology component to some of the work that could be done. Responding Mr. Bartoszek stated that the LED lighting industry and the related technologies like solar or many other industries have benefited from cost reduction over the last several years. He noted the network technology associated with LED lighting is one of those areas where as a few years ago it might be quite expensive and cities might consider whether or not it really made sense in their budget to incorporate it as part of their overall citywide upgrade, now that the costs have come down to the point where it is almost hard not to include it. Mr. Bartoszek noted that in essence you are creating a network lighting system, so you are creating nodes on each LED light, which will communicate to a central hub, communicate various data and make things easier for your Public Works Department to understand the condition of lights when lights are out or on, and various other things because you are also creating a citywide network, you are also opening the door to incorporating other technologies down the road. Mr. Bartoszek stated when you create the network, it is just like creating the WiFi network in your house, you can add environmental sensors or other technologies down the road, traffic analytics

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 12 and things that might be beneficial to the City down the road. So when we see these procurements for lighting upgrades in cities across the U.S., they have really become combination LED lighting, smart city upgrades, and even 5G. Mr. Bartoszek noted the convergence between the three is really happening because of 5G technology needing to be closer to the ground and the co-location of 5G technology on the light poles. Mr. Polce stated this is the template that all ultimately can pave those discussions and decisions can be made at that point. He noted that the presentation highlights a few things; one, the City staff has done a phenomenal job of maintaining the asset. It is not broken. But in this conversation, we must evolve with technology and moreover we have to evolve with the science, so although the asset is not broken, the technology switching to LEDs clearly show benefit. Mr. Bartoszek stated LED lighting and increasing the City’s lighting levels is obviously something that you can do which is fairly low cost. He noted that obviously is going to have an impact on reducing crime and increasing the well-being of your citizens. Mr. Neil expressed concerns regarding if the lights that Citelum already identified as the colonial types of light can be converted to LED lighting. Responding, Mr. Bartoszek stated, regarding the lighting downtown and about pulling the shades down, he stated LED lighting is directional, you could put more lighting on the road or on the sidewalk and you do not necessarily going to impact citizens. Mr. Bartoszek stated it is proper lighting design, not just simply taking lights out and putting new lights in is a key to getting it right, that is the lighting design aspect of the process, knowing where you want the light to go and where you do not want it to go to your other question. Mr. Popp stated that GE, Phillips, works well with acuity and that they all make a retrofit for the old style, and can do either a retrofit or a whole new fixture and it is going to be exactly what they see today except LED. Mr. Polce moved to recommend directing City staff to work with Citelum to develop a strategic proposal to include scope and potential financial implications of the proposed project. The motion was seconded by Mr. Anderson, and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the Committee’s recommendation, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). Discussion - Wireless Communications Facilities Mrs. Dawn Melson-Williams, Principal Planner, reviewed a presentation titled, “Wireless Communications Facilities - Update on Provisions and Development of Ordinance.”

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 13 Ms. Bonnie Mets, Director of State Government Affairs, Verizon, stated they are ready to come in and invest in the City in small cell infrastructure. She noted that 4G sets the stage, small cell is for 5G and the City will be well positioned more than some other municipalities in the State where they are not yet moving forward. She noted they are anxious to get to a final ordinance and also licensed agreements. Responding to Mr. Polce, Mrs. Melson-Williams stated she was not sure she can answer when Council will have an ordinance before them. She stated they are hoping to have something by the end of the month, but was not sure how together it will be. There is a draft currently that is over 20 some pages long that still does not quite work well with the existing code and processes that they need to sort out. She noted that the Planning Office is just now really getting into really looking at the ordinance itself since they may be one of the key administrators of the ordinance. Mrs. Melson-Williams stated that they do have existing procedures in the zoning ordinance that deal with the placement more on the tower world of this, of wireless facilities. There is a code interpretation memo that gives the process for dealing with them, whether they are in a residential or nonresidential area and depending on what they are on height. She noted that it is not like they cannot accept any kind of tower ones. It is the small cell technology that the City’s code really does not address because it was not thought of, so, they are in that modern technology issue. Mr. Polce stated it would be great to have something before Council before the end of March, because, at the end of the day, every day that ticks by, we lose out on an opportunity for not only implementation of 4G, but the implementation of 5G and the industry is wanting leaders. And if we, again, can demonstrate leadership in this role, we can then go to Verizon, to Sprint, to all the carriers and say, look, we are equipped and we want your business here and to be a leader. Mrs. Melson-Williams stated they are already reaching out to the city wanting to know how to come here. Mr. Polce noted Fenwick did this two years ago, their ordinance has been in place two years ago. He noted that Dover can still be a leader, but there are local jurisdictions who have pieced it together strategically and thought about it. He stated it would be great if we were an early adopter and demonstrated good faith to the industries, so in turn, we can ask them for a favor down the road. Mr. Anderson asked how would this affect private property owners who may get some of the technology on whether it is buildings, or posts. Responding, Mrs. Melson-William stated some of it depends on what type of approval process is necessary for the placement of the facility and what type of facility it is. The placement of a tower or a monopole is obviously very different than attaching something to the roof of a building. She noted right now, attachments probably to a roof of a building or as simple as a building permit process. Mrs. Melson-Williams stated the process for a tower is more likely in the world of a site plan that may be needing to appear in front of the planning commission for a full hearing process. She stated it will depend on the type of facility that they are looking to add to their

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 14 property. The zoning ordinance regulates how you place structures, items on private property and whether limitations on height, location, setbacks from property lines, potentially, with this ordinance, any kind of appearance issues, whether it is color, stealth technology type aspects. She noted they certainly want to have the opportunity for private owners to explore placement of these items on their properties, but they need to have the ordinance in place. Responding to Mr. Anderson, Ms. Mets stated once these ordinances and processes are in place they are ready to go now. She noted they are looking at locations where they need to deploy from an RF standard, where the facilities are needed. So, as soon as the ordinance gets into place, we are ready to file permits and start building. Responding to Mr. Anderson, Ms. Mets stated the FCC and both the FDA have looked at the health effects and low level radiation and studied RF health effects over the last 11 years. The FCC came out in December with, based on all of the data that they looked at, that they did not make any changes. She noted they specifically looked at 5G technology as well as part of that. They did not make any changes to the current levels. The FDA just came out basically saying the same thing. That there were no quantifiable health effects. So, the experts and the weight of scientific evidence supports that. Mr. Mike Mullen, right-of-way Manager, noted the threshold that they use are hundreds of times less than that threshold of the studies. Responding to Ms. Doyle, Ms. Mets stated they do environmental studies where they are going into maybe a place where they are required by law to do that under the federal law. Ms. Mets noted that talking about small cells, generally they would be going in the right of way on an existing pole. That is what they would prefer to do, so, there really are not any environmental effects from really just changing out one of the poles. Responding to Mrs. Doyle, Ms. Mets stated she was not aware of anything like the disappearance of birds in places that put these in place. Ms. Mets stated she can look into it and to get back to her. Mayor Christiansen stated that this is something that the City really needs to pursue in earnest because, once again, this proposal and this concept, as many of the other things they have discussed tonight, is an economic tool toward our economic engine of the City. He noted they really need to take a long, hard look at it and expedite the process. Mr. Neil moved for adjournment of the Utility Committee meeting, seconded by Mr. Anderson and unanimously carried. Meeting adjourned at 7:55 p.m.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 15 LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE The Legislative, Finance, and Administration Committee met with Council President Hare presiding, in the absence of Chairman Lindell. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Shevock and unanimously carried. Proposed Amendments to Personnel Policy (Employee Handbook) - Discrimination and Harassment Section Mrs. Donna Mitchell, City Manager, reviewed the proposed amendments to Personnel Policy (Employee Handbook) - Discrimination and Harassment Section. Staff recommended acceptance of the policy updates as recommended. Responding to Mr. Sudler, Mrs. Mitchell stated they were basically following the guidelines that were given to them by the trainer, so in certain that the employee can go to the supervisor, they do not have to go directly to the Human Resources Director. Mr. Sudler asked if there are guidelines whereas, once they do go to the supervisor, how the supervisor is to proceed, whether they are going to have an informal hearing, or does the supervisor just go directly to HR, or do they conduct an informal hearing, gather data, and then provide that along with the complaint. Responding, Mrs. Mitchell stated all that is done in the policy here. She noted the only change they are making is that change to say the employee can go to the supervisor. Everything else is detailed in the policy, the process. Mr. Neil moved to recommend approval of the proposed amendments to the Personnel Policy (Employee Handbook) - Discrimination and Harassment Sections, seconded by Mr. Shevock and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the revised Personnel Policy (Employee Handbook) - Discrimination and Harassment Sections (Exhibit #2), as recommended by the Committee. The motion was seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). Amendments to Travel Policy Mrs. Donna Mitchell, City Manager, reviewed the proposed amendments to the City of Dover Travel Policy. Staff recommended approval of the Travel Policy as revised. Responding to Mr. Hare, Mrs. Mitchell stated the cash advance goes directly into the checking account, weekly, they are not getting the whole and that when the employee

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 16 comes back they still have to submit and justify where all the money went. Mrs. Mitchell noted that is the next change they have. She stated that any advance for meal incidental and allowances, not accounted for an expense report, will be considered over payment shall be returned, but they are also requiring receipts. Mr. Sudler asked why the City does not just go to an ATM card or one of those Visa cards that you can just put a certain amount on and any and every transaction that they make you should be able to get a printout or read out. He noted that eliminates the receipts and they will have an itemized list of what or where they have eaten, or all transaction activities. Responding Mrs. Mitchell stated they are looking into that with a new ERP system and looking to see if they can make that work. She noted they have talked to their purchaser as well, the problem is not everybody travels, it is just certain ones that travel. She noted they can give employees an ATM card or a P-Card or whatever to pay for their travel, from what she understands is the bank card has to have the employee's name on it. It cannot be generic that anybody could use, if they have got turnover, you got new employees, employees leaving that still have cards, you have got to get those cards back. You got to issue one for the new employee. She noted that it is all got to be logistically worked out and see how we can make it work, but that is being considered how we do that. Mr. Sudler suggested a prepaid card, but was not sure if it gives a readout, but thought it would be worth wild and it could be more cost friendly. Mr. Sudler moved to recommend approval of the proposed amendments to the City of Dover Travel Policy. The motion was seconded by Mr. Neil and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the Revised City of Dover Travel Policy (Exhibit #3), as recommended by the Committee. The motion was seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). Extension of Contract Services for Third Party Payroll Processing provided by Automatic Data Processing, Inc. (ADP) Ms. Lori Peddicord, Director of Finance, reviewed the background information regarding the extension of contract services for Third Party Payroll Processing provided by Automatic Data Processing, Inc. (ADP). Staff recommended authorizing the Controller/Treasurer to extend the ADP contract through December 31, 2020, unless the ERP implementation results in an earlier cancellation. Responding to Mr. Neil, Ms. Peddicord stated it is a little bit more than has been budgeted and that it might be $14,000. Ms. Peddicord noted that it is a bridge and was hoping they did not need a bridge.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 17 Mr. Polce stated at some point it would be nice to have Tyler demonstrate why they are so far behind. He noted that the raw reality is it is impacting the fiscal budget and the timeline, staff capacity, human capital, but overall, so this is the first request that has come before Council because of lack of performance in the contract. Mr. Polce stated at some point it would be an interesting conversation if Tyler could come and provide a more general, holistic update on the implementation of the ERP that City staff has been working diligently on this merger. Mrs. Peddicord stated she could probably bring something back to Council in the next few weeks to a month or so, because they have to revisit the timeline anyway. Mr. Polce stated he would like someone from Tyler. Mr. Hare agreed and stated there needs to be some accountability on that part. Mr. Neil moved to recommend approval of staff’s recommendation. Mr. Contant asked what performance metrics were built into the contract, and is there any money that can be brought back for failure to deliver on time. Responding, Ms. Peddicord stated she had conversations with Tyler and they have agreed to remove the charges for many of the sessions that they had in building the Executime System, which is the time and attendance system that they purchased from Tyler. She noted she has not gotten anything in a formal letter, but Tyler agreed to waive those fees or remove them from our, because of a letter that she sent to them requesting that Tyler review the account. Responding to Mr. Contant, Ms. Peddicord stated she has a letter to Tyler and it was a phone conversation and Mrs. Donna Mitchell, City Manager, was there. Ms. Peddicord stated that she does not know that they have documented it since then, but the other pieces of it was we did purchase time clocks from Tyler and they also are going to refund that amount back to them. Mr. Contant stated it is a great idea to have someone, some representative of Tyler come before the Committee or even the Council and explain where they are, why they are there, why the we are not getting what we paid for on time. Responding to Mr. Contant, Ms. Peddicord stated that the systems is not customized. Mr. Contant recommended that when Ms. Peddicord reaches out to Tyler, ask them to come back or come here and explain what is going on, that we get something in writing saying what they are going to give back to us. He noted that Ms. Peddicord stated that they are working on it, but at the end of the day he would like to make sure that the City of Dover gets something back when they say it and that they are going to be held to that.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 18 Mr. Neil moved to recommend authorizing the Controller/Treasurer to extend the ADP contract through December 31, 2020, unless the ERP implementation results in an earlier cancellation. The motion was seconded by Mr. Shevock and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the Committee’s recommendation, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Sudler absent). Proposed Ordinance #2020-04 - Amending Chapter 22 - Buildings and Building Regulations, Article I - In General, Section 22-1 - Construction and Property Maintenance Code Board of Appeals Mr. Dave Hugg, Director of Planning and Community Enhancement, reviewed the background information for proposed Ordinance #2020-04. Staff recommended adoption of the Ordinance #2020-04. Mr. Sudler stated his major concern is the keywords certified and the mere fact that the groups that they are illustrating or exhibiting as desirable, is slim picking. He noted there are not too many people to have an engineer or those types of qualifications that are just out in the community willing to serve. He noted not every contractor is knowledgeable in regards to plumbing, in regards to how to interpret the code. Mr. Sudler questioned where they are going to get these pool of people from and how are you going to ensure that they are certified. Mr. Hugg stated the provisions basically would allow for a design professional, a builder, a superintendent of building construction or someone with experience in each of those fields. Mr. Hugg noted it is not as rigid as the word certified might indicate and does acknowledge that it will be a challenge to make sure that they can get people with those qualifications willing to serve. He stated that from our experience in working with folks in these various professions, they are out there, and a number of them that we have talked to are willing to be involved and to be appointed to the committee, but it will be a challenge. Mr. Anderson expressed several concerns with this idea. He stated they need more time to discuss this because. He noted the direction is correct. Mr. Anderson stated number one, the people should always have a final appeal to their elected officials. In other words, now that once we establish a professional board to oversee, then they should have, we are talking about some of the people's most important items, their real property, where they invested their life savings in many times. That their businesses, their homes, that everything that is most precious to them, they should always have the right to appeal to City Council. He stated City Council should not delegate to subcommittees. He noted that when say delegate, he means delegate, they are completely cut out with no right of appeal.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 19 Mr. Anderson stated that he did not like the European model which puts bureaucracy over democracy and he has several examples. He stated that there should be some citizen members, like from the real estate community that and maybe from the legal community, like the hearing code, on that committee so that you have a broader representation. Mr. Anderson stated then those others, there should be a pool, where you are pulling three from those other fields. He noted one, make it easier to get people to fill it the way it is designed, you have to have one from each of those professions, which is extraordinarily hard. Number two, he has a problem with it being recommended by the building inspector, that eliminates checks and balances. That puts somebody who basically is beholden to the building inspectors, to be judging the building inspectors actions. And he stated at the very least looks like a conflict of interest. Mr. Anderson stated he also has a problem with the idea of a two-thirds majority to overturn the building inspector, or modify a building inspector’s position. He stated they do not do that anywhere in our formal government, should be a majority and two-thirds also does not work mathematically with a five member board. He noted essentially they would be making it a four-fifth majority by accident and he does not think that is appropriate. Mr. Anderson stated he also has issues with the dangerous buildings. He asked who hears that, is it the same committee, it did not seem to be clear. He also has an issue with changing from 30 days to 20. He noted there is hardly enough time for somebody who is out of town to get legal representation or to consultant an attorney in 20 days. Mr. Anderson stated he also has a problem with the language of served. He stated he wants a definition of what it is to be served a notice, to make sure a person actually gets it, because that 20-day clock, when it comes to your property maybe being destroyed or it being subject to thousands of dollars of fines, should not be able to sit on somebody's desk for five days or whatever and then be mailed out and they get it, and they have 10 days now, and they are trying to get an attorney, get advice, and that just does not happen right. Mr. Anderson stated unfortunately, the International Building Code Committees and bureaucracy that wants to skew the stuff to their people. He stated it is contrary to the traditions of this City, which has been built in protecting the rights of private property. Mr. Anderson stated it is one of the reasons why he loves this City and loves being here. He noted that he has several amendment possibilities with the various different lines. Mr. Anderson stated that he would like to defer this for about a month and have opportunities to discuss different things and see what is feasible and what is not. Mr. Sudler concurred with Mr. Anderson and stated because they are looking at the mailbox rule. When they receive, when they pick up. We just dealt with that scenario with Ms. Johnson, as an example of what could go wrong and how it could affect one's financial status. Mr. Sudler noted that Mr. Anderson brought up a lot of valid points that he thinks they need to consider. Mr. Sudler noted when talking about people's property, he

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 20 could see a huge blow back from the community if they do not get this one right, and how it is going to create a huge problem in the near future if the clarity is not there. Responding to Mr. Polce, regarding the urgency, Mr. Hugg stated they have certainly heard in almost every one of the dangerous building hearings before Council, members say to us that we should not be in this loop. Mr. Hugg noted that by the time a project gets to this level, it has already had many steps of process through the building and code enforcement initiative. It just seemed to us, particularly as we are moving forward with trying to deal with the blighted properties in the City and the desire to get them handled on a regular basis, that having to depend on meetings of the Council and meetings of this board slows down the process. Mr. Polce stated Mr. Anderson made some very valid points and noted one that is really important is just the math. Mr. Hugg stated he just realized that too, that it is actually wording straight out of the international building code. Mr. Hugg stated he is perfectly fine with the notion that they take this back and do some additional work on it. He stated they need to move forward on getting the codes up to date. He Mr. Hugg stated the codes are 2009 and or in the case of this particular revision, I think it dates back to somewhere around 2000, so it is a step they need to be taking. He noted that he would love to see Mr. Anderson’s suggestions and see how we might address them. Mr. Polce suggested 30 days. Mr. Hare noted that this is a good idea because they have these meetings. He stated they bring buildings in here that have been two, three years that need to be torn down and that maybe the staff instead of bringing it to Council, just send a letter out there that the people have the right to appeal to this committee, if that committee says they agree, then they have the right to appeal to Council. Mr. Hare stated like with electric shutoff, it should be sent certified or hand delivered, or take it to the Sheriff's Department and have them serve them. He stated he thought someone said they were going to be looking into that. Responding Mr. Hugg stated they do post the building with a sticker. Mr. Hare stated they can get some revisions to it and then move ahead and within 30 days bring something back. Mr. Neil noted that one of the things the Construction Property Maintenance Code Board of Appeals (CPMCBA) members have had is finding the people to be able to get there on time and now just said times five. He noted that if trying to get those people and do it within a timely fashion is not just another thing and it is worthy of delay to talk about it. Mr. Hare noted that the CPMCBA is in the afternoon, maybe these meeting would be an evening meeting. He stated it might be easier for people to get there.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 21 Responding to Mr. Contant, Mr. Hugg stated he did not have a hard number of the ratio of the appeals that are upheld versus denied. Mr. Hugg noted that most of the dangerous building requests, probably two thirds of them are upheld, the staff recommendation is approved. He noted that those that tend not to be upheld, are upheld typically with some additional consideration given to the property owner, so where the staff may recommend it be torn down, Council may very well say they will give the owner 60 days to see if they can bring the building up to code or not, and if not, then the staff recommendation goes forward. He noted on the vacant building ordinances, it is probably 50-50, that process is pretty much all over the board and it is probably one of the more inconsistent kind because the matter there is, it gets into hardship, it gets into how good the argument of the individual coming to the appeal board is, how persuasive they are. He noted there are a lot of other factors. Mr. Contant stated he agrees with the intent but also agree with all of Mr. Anderson's recommendations and looks forward to seeing those actually written down in here. Mr. Contant noted that it is a good idea to move towards a committee or board of appeal, however, when you add in the next level of, if they wish to appeal beyond that and they go to Council, which I think they should, really what they are doing is anybody who does not win is going to appeal. He stated but the reason he was asking for the numbers, is that is essentially going to save the time of one third to half of the appeals that you guys probably see. Responding to Mr. Sudler, Mr. Hugg stated no, they are not the same individuals who have violated sitting on these committees. Mr. Hugg noted he does not know of anyone on the committee who is considered to be a conflict of interest. Mr. Sudler stated his concern is if they have a department head that is the one that is saying, the person is in violation and we are moving forward with demo, he does not see how individual should sit on the committee. Mr. Hugg stated that individual would not sit on the committee. The City Charter gives Mr. Hugg as the City's code official, ultimately that authority to declare your building to be a dangerous building, but it does not make him a voting member of the appeals board, either the current one or proposed one. He noted they are simply staffed to, they make a recommendation to the appeals board and provide the secretarial service if you will, but no. Mr. Anderson moved to recommend referring Proposed Ordinance #2020-04 - Amending Chapter 22 - Building and Building Regulations, Article I - In General, Section 22-1 - Construction and Property Maintenance Code Board of Appeals, back to staff to work on the concerns expressed, and bring it back in March, seconded by Mr. Neil. Mr. Hugg asked for Mr. Anderson to send his comments and notations.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 22 Mr. Hare noted that this might be something to bring to the Council Workshop scheduled for March 13, 2020. Mr. Anderson stated that it does not work for him and that there are so many other things that are more visionary as opposed to nuts and bolts. Mr. Hare clarified it would be in addition. He noted that they work it out and talk to it and fight over at the workshop, and then they can put the final numbers together and bring it to Committee and then go from there. Mr. Anderson stated hopefully they will have that all worked out before then, so it will nott be a big issue. He noted that he would not recommend this being a part of the workshop because it does not really fit in with the visionary agenda of dealing with the infrastructure and other things. Mr. Anderson moved to recommend referring Proposed Ordinance #2020-04 - Amending Chapter 22 - Building and Building Regulations, Article I - In General, Section 22-1 - Construction and Property Maintenance Code Board of Appeals, back to staff to work on the concerns expressed, and bring it back in March. The motion was seconded by Mr. Neil and unanimously carried. By consent agenda, Mr. Sudler moved for approval of the Committee’s recommendation, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). Mr. Sudler moved for adjournment of the Legislative, Finance, and Administration Committee meeting, seconded by Mr. Neil and unanimously carried. Meeting adjourned at 8:33 p.m. Mr. Sudler moved for adjournment of the Council Committee of the Whole meeting. The motion was seconded by Mr. Neil and unanimously carried. Meeting adjourned at 8:33 p.m. By consent agenda, Mr. Sudler moved for acceptance of the Council Committee of the Whole Report, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). 2020 STAFF APPOINTMENT - JANELLA M. TAUCHUS - ASSISTANT TREASURER By consent agenda, Mr. Sudler moved for the appointment of Janella M. Tauchus to serve as Assistant Treasurer, seconded by Mr. Neil and carried by a unanimous roll call vote (Anderson, Cole, and Taylor absent). CITY MANAGER'S ANNOUNCEMENTS None.

CITY COUNCIL MEETING OF FEBRUARY 24, 2020 PAGE 23 COUNCIL MEMBERS' ANNOUNCEMENTS Council President Hare advised that Councilman Taylor had sent a prepared statement to be read in his absence, as follows: “I apologize for missing my first meeting since being elected. I am on my yearly trip to the mountains with fellow law enforcement officers recharging my batteries. I will use this week for self reflection, performance evaluation and strategizing. I join my colleagues in welcoming Chief Johnson to our family. I look forward to working with him and our citizens to improve our community. I thank you for all your prayers and understanding. I would also like to welcome Chief Johnson to his first Council meeting. Normally the meetings don't take this long. They usually take longer, but welcome and look forward to seeing you again.” Mr. Sudler wished Councilman Anderson a safe trip back from India, where he is fulfilling his military duties. Mr. Polce invited everyone to the Brandywine Valley SPCA grand opening on Saturday, March 7, 2020 at from 11:00 a.m. to 1:00 p.m. at 1757 Horsepond Road in Dover. Mr. Neil moved for adjournment, seconded by Mr. Lindell and unanimously carried. Meeting adjourned at 8:17 p.m. TRACI A. McDOWELL CITY CLERK All ordinances, resolutions, motions, and orders adopted by City Council during their Regular Meeting of February 24, 2020 are hereby approved. ROBIN R. CHRISTIANSEN MAYOR /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Council-Minutes\2020\02-24-2020 REGULAR CITY COUNCIL MINUTES.wpd Exhibits Exhibit #1 - Correspondence - Benny Smith Funeral Home Exhibit #2 - Revised Personnel Policy (Employee Handbook) - Discrimination and Harassment Sections Exhibit #3 - Revised City of Dover Travel Policy

EXHIBIT #1 Regular Council Meeting of 02/24/2020 Main Locations Fax (302) 744-9350 1(800) 296-8889 717 W. Division St. Dover, DE 19904 Mailing Address 917 W. Isabella Street <Bennie Smit Punera{Jfome P.O.Box691 Salisbury,~ 21801 Dover, DE 19903 City atDover RECEIVED To: All City Officials Safety and Advisory Committee FEB 2 4 2020 Parks & Recreation Committee & Community Members Del Dot Officials CITY MANAGER/MAYOR Re: Incident at the Division Street Bike Route in front of Bennie Smith Funeral Home * On Friday, February 21, 2020 we had a funeral service. After loading our family into the limousine and readying the hearse, our drivers and the family procession proceeded West on Division St. (Note: There are signs posted that funeral cars are permitted to load and unload in the bike lane) * The week prior we had contacted the motorcycle officers and were told there was only one officer and that he would be on vacation starting the day in question. Thus, no officer available to direct traffic in this area. We did have one of our Funeral Directors in place to direct the traffic as the vehicles proceeded to pull out. Our Director had the traffic headed west stopped in order to allow the funeral procession to proceed west on Division Street. * There was a driver in the third car back repeatedly blowing the horn as the funeral procession proceeded west on Division Street. He then pulled around the two cars stopped in front of him and into the traffic headed East on Division Street. Then pulling back into the west bound lane nearly hitting a car in the funeral procession. * Multiple other cars blew at and waved their arms out the window gesturing to our Director and pointing at the bike lane. * This is a point of concern during a funeral for our family's safety. Another point of concern: * When an Emergency Vehicle approaches our area, the traffic does not have the ability to move to the righthand side of the road to allow them to pass. Traffic tends to be lined up several times during the day at the light located at West Division Street and Loockerman Street. Bennie Smith funeral Home Locations Dover, DE (302)678-8747 Accomack, VA(757)787-1068 Chestertown, MD (410) 778-2161 Miliord, DE (302) 422-5955 Exmore, VA (757) 442-4999 Easton, MD (410) 822-7228 Millsboro, DE (302) 934-9019 Hurlock, MD (410}943-4488 Sealord, DE (302) 628-8280 Pocomoke, MD (410) 957-0080 Wil.min5ton, DE (302)655-2219 Princess Anne, MD (410) 621-0566 WWWBFNNIESMITHFUNERAIJiOME.COM Salisbun,i,MD (410)546-0626

EXHIBIT #2 Regular Council Meeting of 02/24/2020 CITY OF DOVER PERSONNEL POLICY ARTICLE VII. ETHICAL CONDUCT SECTION 6. DISCRIMINATION AND HARASSMENT State and/or Federal law prohibits discrimination on the basis of, among others, race, marital status, genetic information, color, age (40 or older), religion, sex (including pregnancy), sexual orientation, gender identity, national origin, disability, or status as a victim of domestic violence, a sexual offense, or stalking. Harassment (including sexual harassment) often is considered a form of unlawful discrimination. It is the policy of the City of Dover to prohibit and not tolerate unlawful discrimination or unlawful harassment and to promote a workplace and work environment that is free of unlawful discrimination or unlawful harassment or conduct that might reasonably be perceived as constituting such, whether verbal, physical, or environmental. Anti Sex Harassment Specifically (Definition): For purposes of this policy, sexual harassment is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature when: (1) submission to such conduct is made, either explicitly or implicitly, a term or condition of a person’s employment; (2) submission to or rejection of such conduct by a person is used as the basis for employment decisions affecting the person; or (3) such conduct has the purpose or effect of unreasonably interfering with a person’s work performance, or creates an intimidating, hostile or offensive working environment. Examples of sexual harassment include, but are not limited to: unwanted physical advances; requests for sexual favors in exchange for favorable treatment or continued employment; unwelcome flirtation, advances, or propositions; verbal abuse of a sexual nature; graphic, verbal commentary about a person’s body, sexual prowess, or sexual deficiencies; leering, whistling, touching, or pinching; suggestive insulting, or obscene comments or gestures of a sexual nature; display in the work place of sexually-suggestive objects or pictures; transmitting or forwarding e-mails containing offensive, suggestive, or lewd attachments, statements, or jokes; and uploading, downloading, or viewing inappropriate pictures or material onto organizational information systems. The above list is illustrative of types of conduct that would violate this policy and, as such, by no means represents an exclusive list of conduct that could lead to disciplinary action, up to and including termination of employment. Guidelines: • All City of Dover employees must comply with this policy, which applies to conduct both within the work environment and elsewhere when an employee acts in an official capacity as a City of Dover representative. • The City of Dover will not tolerate, condone, or allow unlawful discrimination or unlawful harassment, whether engaged in by fellow employees, supervisors, managers, outside clients, or other non-employees who conduct business with us. • While the City of Dover encourages persons who believe they are being unlawfully harassed firmly and promptly to notify the offender that his or her behavior is unwelcome and must cease immediately, we also realize that the power and status disparities between the alleged harasser and

the person allegedly harassed may make such a confrontation unlikely. Especially when direct communication is either ineffective or impossible, City employees are expected to follow the procedures stated below. • All employees must take appropriate measures to ensure that prohibited conduct does not occur. Members of management in particular must intercede to stop any violating behavior. City of Dover employees must report all such harassment, regardless of who the offender may be. • In addition to discipline by the City of Dover as your employer, persons who engage in acts in violation of this policy may also be subject to civil and criminal penalties. • The City of Dover will not retaliate in any way against any person who makes a good faith report of violation of this policy, nor will the City of Dover permit any supervisor, officer, or employee to do so. Retaliation is a serious violation of this policy and should be reported immediately. Procedures: 1) A report of violation of this policy must be made promptly to the City of Dover Human Resources Director or any supervisor. If reported to a supervisor, the supervisor is to report the violation immediately to the Human Resources Director. While initial reports may be made verbally, a written statement of complaint also must be provided. 2) Such alleged violations will be investigated by the City of Dover Human Resources Department as appropriate under the circumstances. Throughout the investigation process, confidentiality will be maintained to the extent practical and appropriate under the circumstances, including to protect the privacy of persons involved. During an investigation, alleged offenders will generally be made aware of the report and, where deemed appropriate, will be given an opportunity to respond and propose witnesses. The Department of Human Resources will keep the complainant informed as to the status of the investigation. Upon completion of the investigation, the Human Resources Director shall recommend to the City of Dover Manager the appropriate action to be taken, unless the report alleges violation by the City Manager, in which case the recommendation shall be made to the City of Dover Council President. 3) In the event an employee alleges a violation of this policy by the Human Resources Director, then a report of a violation of this policy may instead be made to the City Manager; and any investigation will be handled through the City Manager. 4) Employment conditions of the complainant and any witnesses will be in no way adversely affected through use of this procedure. However, if an investigation clearly reveals that the complainant knowingly and intentionally made a false accusation of harassment, appropriate disciplinary action will be taken. 5) If the alleged violation of this policy cannot be substantiated, this finding will be communicated to the complainant in an appropriately sensitive manner. The complainant is always free to provide additional evidence for investigation. 6) Persons found to have engaged in misconduct constituting a violation of this policy, will be disciplined, up to and including termination of employment. Appropriate sanctions also may include written reprimand and referral to counseling.

EXHIBIT #3 Regular Council Meeting of 02/24/2020 CITY OF DOVER TRAINING, CONFERENCE & TRAVEL POLICY A. INTRODUCTION 1. Purpose The purpose of this policy is to provide guidelines under which City of Dover employees, public officials, and appointees will be reimbursed for authorized travel expenses incurred in the conduct of business for the City of Dover, hereinafter referred to as “City.” In addition to the guidelines, specific procedures with regard to incurring and reporting related expenses are provided. 2. Scope This policy shall apply to employees of the City of Dover, elected officials, boards, commissions and others, who are engaged in authorized travel and who expend City funds for travel purposes. The Mayor and Members of City Council are not required to submit a Travel Request & Itinerary or Travel Expense Report Form but are required to follow the financial and budget requirements of this policy. While this policy does not cover every possible situation, it establishes adequate guidelines for employees and officials to make appropriate and consistent judgments regarding the expenditure of City funds for reimbursable expenses. The City of Dover will provide flexibility to meet the special needs and requirements of their employees during travel. It remains the responsibility of city management to control and approve travel-related expenditures. The City Manager and Controller/Treasurer may impose more stringent rules when deemed appropriate or necessary. The City Manager and Controller/Treasurer will review every three years the implementation of this Policy and will provide policy interpretations and assistance to ensure effective and efficient implementation. Any exceptions will be subject to approval by the City Manager and Controller/Treasurer. The City Manager and Controller/Treasurer may also, on a case-by case basis, approve reimbursements exceeding the guideline amounts referenced in this policy. In any such instance, a detailed explanation and substantiation (a receipt) is required. Enforcement of this policy will be the responsibility of the Controller/Treasurer. 3. Responsibility a. Employee, Public Official, or Appointee · Traveler should be made aware of and comply with all provisions of this policy. · Obtain the necessary approvals in advance for overnight travel and out-of-state use of City vehicles. Provide a copy of the approval with the travel prepayment made by direct voucher.

Training, Conference & Travel Policy Page 2 of 16 · All expenses incurred in the course of City business are to be in accordance with the City’s Administrative Policies and Rules of Ethics and must be paid solely from appropriated funds. · Comply with the ten (10) working-day rule. b. Department Director/City Manager/Council Designee · Ensure compliance with this policy. · Review and approve each of their employee’s/official’s travel approval requests and reimbursable expenses. · Ensure sufficient funds are available for all anticipated expenses. c. Signatures on the Travel Expense Report (City of Dover Form 030 Exhibit B) certify that the expenses were incurred by the employee/official requesting reimbursement for official City business, are reimbursable in accordance with this policy, and have not been reimbursed except as indicated on this form. Required signatures for expenses are: · Employee · Department Director or Council Designee B. TRAINING AND CONFERENCE REGISTRATION FEES 1. Request for payment of registration fees shall be accompanied by the registration form. 2. City Council, Planning Commission and the Mayor are offered opportunities to attend courses designed for governmental officials. Any member of Council wanting to take advantage of these courses offered by the following organizations will submit to the City Clerk’s office their request for registration. - Delaware League of Local Governments - National League of Cities - US Conference of Mayors - International City Managers Association - Government Finance Officers Association (GFOA) - American Public Power Association (APPA) - American Public Works Association (APWA) - American Planning Association - Organizations that provide Continuing Education credits for professional license renewals of applicable staff. Any courses not offered by these organizations will be submitted to the City Manager and Controller/Treasurer for concurrence.

Training, Conference & Travel Policy Page 3 of 16 C. TRAVEL AUTHORIZATION All out-of-state travel that extends beyond one day shall be approved by the City Manager. All requests shall be made on the "Travel Request and Itinerary Estimate Form” (City of Dover - Form 047 Exhibit A). A copy of the conference or meeting program must be attached to the form. The form must be submitted to the City Manager at least 30 days prior to travel unless an explanation is given and approved. The Department Director or City Manager may impose specific requirements as to the time the form must be submitted prior to travel. Employees and Officials traveling on official City business should be aware that the approval is for travel only, and is not a blanket approval of the expenses incurred. A travel packet including the Travel Request and Itinerary Estimate form, the meeting program/itinerary, and the purchase order(s) if over $5,000, for advanced costs must be submitted to the Accounts Payable Department for audit prior to being keyed by department for reimbursement. Once the travel audit has been completed, Accounts Payable will scan and email the authorized packet to the department responsible for processing the travel costs. The department admin will then process the reimbursement request for payment. The Purchase Orders for the advanced costs should include the necessary supporting documentation. It does not require the submission of duplicate information. Please note: Purchase Orders (if required based on Purchasing Policy) for registration costs must include the Registration form. Submission for hotel and airfare costs must include documentation of the individual costs. Cancellation and changes to travel should be done in a timely manner to avoid loss of City money. If travel cannot be refunded back to City, an explanation is required. D. TRANSPORTATION: COMMON CARRIER 1. General All trips requiring the use of common carrier (airline, rail or bus) must be pre-approved by the appropriate approval authority. The mode of travel must be justified on the basis of the most economical use of time of the personnel involved, the cost of optional travel modes, and the requirements of the trip. All common carrier reservations must be consistent with reasonable business travel planning, common carrier will be booked at the lowest available fare. If the lowest available fare is turned down by the traveler, the traveler's explanation for the denial is to be provided with the travel authorization request. Travelers should be advised to make travel reservations as far in advance as possible to attain the lowest fares, including non-refundable tickets. Travelers may not specify particular airlines or other carriers to accumulate mileage on promotional plans such as frequent flyer programs.

Training, Conference & Travel Policy Page 4 of 16 In order to take advantage of special discount rates (supersaver fares, etc.), reimbursement to an employee may be made prior to a trip being taken under the following conditions: a. Documentation of the substantial savings that will accrue to the City (e.g., supersaver discounts). b. Employee's proof of payment on a statement from the airline, other than credit card receipts. Most airlines will not give refunds or partial refunds for supersaver airfares. It is encouraged to examine the advantage of fares requiring early trip departure or delayed return. However, it is important to consider the additional cost of meals and lodging for the required extra day(s) stay when comparing cost. 2. Air Travel a. Accommodations - When commercial airlines are used as a mode of travel, accommodations shall be coach/economy class unless some other class accommodations are more economical. Costs of baggage should be considered along with accommodations to achieve the lowest total cost for travel. b. Routing of Travel - All travel will be by the most economical and direct routes. In the event that a person travels by an indirect route for personal convenience, the extra expense shall be the responsibility of the individual. Reimbursement for expenses shall be based only on the cost of the most economical and direct route. c. Conference Airfare Arrangements When attending a conference, always check conference materials to see if special airline discounts are offered. When a special airline discount rate is offered and conferees are instructed to go directly to an airline to obtain the discount fare, the employee should compare the conference rates through the internet with all other airline rates available before scheduling airline reservations. The employee should always book the lowest fare possible. (See Section F.3. for Conference Lodging Arrangements). *City will not pay for, nor reimburse priority boarding, preferred seating, or overweight baggage for personal preference. Detailed explanation and receipt is required. *

Training, Conference & Travel Policy Page 5 of 16 3. Rail Travel a. Accommodations – When it has been determined that rail travel is the most appropriate mode of transportation, the most economical class accommodations shall be utilized. E. TRANSPORTATION: PASSENGER VEHICLES 1. City-Owned Vehicles City-owned vehicles should be utilized for both in-state and out-of-state travel when such use is the most practical and economical mode of transportation, including the cost of tolls, fuel and parking. 2. Use of Privately-Owned Vehicles a. The use of privately owned vehicles for any City travel (both in state and out-of-state) should only be used when a City Vehicle is not available. The use of a privately owned vehicle for City travel shall require the prior approval of the City Manager and Department Director. Reimbursement of private vehicle expenses shall be at the Council approved rate as indicated on Exhibit B for actual and necessary miles traveled. Beginning and ending odometer readings are required for the reimbursement for mileage or a printout from MapQuest, Google Maps or other reputable internet mapping application showing the quickest or shortest route. b. In considering approval for use of personal vehicles, the approval authority shall take into consideration the cost of alternative modes of travel and the cost of meals and lodging for the additional travel/transit days. Mileage reimbursements shall not exceed the cost of airfare plus travel to/from the airport. c. When two or more employees travel in a privately owned vehicle, only one mileage reimbursement will be allowed at times when one vehicle is sufficient to carry all passengers. 3. Rental Cars a. General The use of a rental car when traveling out of state must be justified as an economical need and not as a matter of personal convenience. Prior approval by the Department Director and City Manager is required before arranging for car rental. All rentals should be at the most economical rate per day including government rates or special rate agreements. When traveling in groups, sharing of cars, when practical, must be done to minimize costs. The city will not pay for the use of a rental car to accommodate family members or non-business associates traveling with the employee, public official, or appointee.

Training, Conference & Travel Policy Page 6 of 16 b. Vehicle Size Whenever possible, compact cars shall be rented or reserved. However, if a larger size vehicle is more economical or more than two city travelers are traveling together the larger vehicle may be appropriate. Any representative of the City requesting an upgrade of the size of a rented vehicle shall provide a written explanation of their reasons to the City Manager. A receipt is always required. c. Insurance (1) The optional insurance coverage offered by the car rental agency must be declined when the traveler charges the rental car. The traveler will automatically receive primary coverage under the City blanket insurance policy for travel. When insurance is declined, the policy covers collision damage, theft, fire and vandalism. Reimbursements for additional or optional insurance coverage will not be allowed. (2) Other. Travelers not covered under the blanket insurance policy may be covered by their personal automobile insurance policy or other personal credit cards. Travelers should check their automobile policy and credit card policy for business travel coverage and accept or decline additional coverage accordingly. Reimbursement for additional or optional insurance coverage will not be allowed. d. Refueling Before Return To avoid a refueling surcharge, all rental cars shall be refueled before returning the vehicle to the rental company. Any surcharges billed to the employee, public official, appointee, or City shall be explained in the reimbursement request. e. Reservations Approved car rental reservations shall be made in advance whenever possible. The employee should compare car rental rates and always look to reserve the lowest rental. F. PER DIEM EXPENSES The City uses per diem expenses as set by the U.S. General Services Administration (GSA) for official travel within the United States. M&IE Rates can be found at: http://www.gsa.gov/perdiem.

Training, Conference & Travel Policy Page 7 of 16 G. LODGING 1. General City travelers are expected to seek accommodations that are comfortable, convenient, meet business and personal needs and offer good value. Employees are expected to compare local lodging rates in the area prior to reserving lodging. 2. Accommodation a. Lodging accommodations for reasonably priced single occupancy rooms are reimbursable when the traveler is away from home overnight due to official travel. b. Accommodations shared with family members or others not on official City business are reimbursable at the single occupancy rate only. c. Accommodations shared with other City travelers should be billed and reimbursed to one traveler. When required, reimbursements to more than one traveler shall be based on a pro rata share as reported on each reimbursement request. 3. Conference Lodging Arrangements When hotel rooms are blocked for a conference, seminar, etc., and a special discounted conference hotel rate provided, the employee/official should compare conference rates with the rates for other local hotels within a three (3) block radius of the conference. The employee is urged to reserve hotel accommodations that offer the best value to the City. This includes conference rate, government rate or lower rate, for the employee/official. If a lower rate is not available, the conferees should make their lodging arrangements directly utilizing the conference instructions. Conference lodging will be considered to accommodate persons with special circumstances. 4. Occupancy/Sales Tax The City is exempt from the tax on occupancy of hotel, motel and tourist home rooms within Delaware only. When instate overnight accommodations are necessary, the employee should be provided with a copy of the Occupancy Tax Exemption Certificate (see Exhibit C) to be presented to the lodging facility. Tax on occupancy of hotels in other states must be paid. Out of state hotels shall be asked about their sales tax exemption policies and the traveler shall provide documentation to avoid applicable sales taxes whenever possible. H. MEAL ALLOWANCES 1. General The City will pay for or reimburse an employee/official for the necessary and reasonable cost of meals and incidental expenses incurred during out of state travel requiring overnight lodging.

Training, Conference & Travel Policy Page 8 of 16 Additional meal costs incurred over and above those provided as part of a conference, lodging, or airfare fee are not reimbursable, unless justified as a special circumstance and approved by the City Manager and Controller/Treasurer (e.g. special meeting or diet restrictions). Exceptions are to be pre-approved by the City Manager and Controller/Treasurer. There will not be any reimbursement for meals when the meals are provided as part of the conference/training or by the host organization and when meals are provided as part of the hotel service and/or airfare. If an employee is traveling partial days on any calendar day, the City will prorate the applicable advanced M&IE rate based upon time and location of meal. “Breakfast per diem is paid for travel extending after midnight until 10 am. Lunch per diem will be paid for travel the extends after 10 am and until 3 pm. Dinner reimbursement is paid for travel extending after 3 pm of the final day of travel. Travel begins when you leave your home, office or the last location before you proceed to the travel destination or transportation center (e.g. airport, train station). This applies to both day of departure and day of return. When meals are provided at the conference or by the host, the meal allowance will be reduced by 25% for each meal provided. Continental Breakfast provided by the hotel or at the conference is counted as a meal, unless justified as a special circumstance and approved by the City Manager and Controller/Treasurer (e.g. special meeting or diet restrictions). 2. Day Trips, In-state Travel and Before or After Hours The meal allowance for day trips out of the City will be reimbursed at actual cost, as long as it does not exceed 25% of the normal per diem per the M&IE Allowance. The meal allowance for working before or after hours as a general rule are not encouraged, but may be approved by the City Manager and/or Controller/Treasurer on a case-by-case basis. At no time can the amount exceed the allowances established. A receipt is required. I. CASH ADVANCES AND ADVANCE PAYMENT General/Blanket travel advance checks may not be issued to employees, public officials, or appointees. Employees, public officials, and appointees will be reimbursed for specific travel related expenses after the trip or event has been completed. Department Directors should use their City credit card for business travel. Directors may use their departmental travel credit card when arranging employee travel. Under urgent situations, and with prior approval, employees and officials can also use a personal credit card and request reimbursement when they return. The City will pay specific travel and lodging costs in advance, as long as the request deadlines are met. Employees, public officials, and appointees shall use a City purchase order (if necessary) when requesting travel cost advances.

Training, Conference & Travel Policy Page 9 of 16 Please note: The same procedure for Travel Authorization, as identified in Part C (above) will be required, with the exception that the travel packet must be submitted to the Accounts Payable Department a minimum of 20 days prior to travel. The City will pay in advance the following costs: a) Conference/Training registration fees. Such payment will be made payable directly to the organization. A copy of the registration form describing the specific event must be attached to the travel packet. b) Airfare. Airfare is normally reserved on-line through the internet and paid with a City credit card after travel approval has been received. (See City Credit Card Policy) c) Lodging. Upon receipt of the approved Travel Request and Itinerary Estimate Form, the department may submit a purchase order (if necessary) for lodging. The check will be made payable to the hotel and will be given to the person for whom the lodging arrangements are made. The department must provide supporting documentation including the daily lodging rates and applicable taxes along with the travel packet. Lodging reservations can be held with the use of a City credit card. (See City Credit Card Policy) d) Meal allowance. An advance for the M&IE Allowance, which includes meals, tax and tips expenses, will be permitted for meals not provided by the conference, lodging or airfare as indicated in Section H (1) above. Only per diem rates as set by the Federal Government for official travel will be provided for M&IE Allowance. No purchase order is required for employee travel advance if the amount is less than $5,000.00. M&IE Rates can be found at: http://www.gsa.gov/perdiem J. TRAVEL EXPENSE REIMBURSEMENT 1. General Travel Expense Report (City of Dover Form 30) is due to Accounts Payable for final audit within ten (10) working days after travel or an expense is incurred (Ten working-day rule). Travel Expense Reports will be scanned and emailed to the remitting department for entry. Paper copies will remain in Finance. a. Timely reimbursement can be assured only if an accurate, properly substantiated Travel Expense Report is received to Accounts Payable ten (10) working days after completion of the trip. b. Failure to submit timely Travel Expense Reports after the completion of a trip will result in administrative action, such as notification to the Department Director and denial of future travel requests.

Training, Conference & Travel Policy Page 10 of 16 Travel Expense Reports for local travel and related expenses are to be submitted monthly. Explanation is required if over 30 days and approved by Controller/Treasurer and/or City Manager. Failure to file for reimbursement for travel/conference/training related expenses within the 30-day window may result in denial of the reimbursement request. Note: This section pertains to only those travel expenses paid by the traveler; not to travel expenses directly billed to/paid by the City. 2. Receipt Requirements and Other Reimbursement Criteria a. Tickets booked on common carriers (airline, rail or bus) require original copy of the paid invoice or email confirmation containing total travel costs for arrangements booked on-line. b. Hotel/motel bills shall be the original copy of hotel/motel billing marked paid. c. Ground transportation, including airport shuttle, taxi or public transit requires a receipt. d. Car rental reimbursements require paid invoice from the rental company. e. All meals will require itemized receipts and are not reimbursable above the maximum daily/partial day per meal allowance. Tax and tips are included in the M&IE Allowance and will not be reimbursed separately. When more than one City employee, public official, or appointee’s meals are being reimbursed, each employee must submit a separate Travel Expense Reimbursement for their allowance. Any advance M&IE and allowances not accounted for in the expense report will be considered overpayment and shall be returned to the City. Reimbursement will be for the actual aggregate eligible expenses for the day of travel or the maximum per diem per day, whichever is the lesser amount. f. Hotel/motel related expenses should be documented identifying the date and the cost for each category with the following requirements: (1) Out-of-pocket costs for incidental items such as tips, baggage handling and maid service are not individually reimbursable by the City of Dover. Costs included under this category are included in the M&IE per diem rate. Only per diem rates as prescribed by the Federal Government for official travel will be provided for M&IE allowance. (2) City-business related telephone calls are reimbursable as incurred and require a receipt from the telephone service provider or included on the hotel/motel billing invoice.

Training, Conference & Travel Policy Page 11 of 16 g. Lodging at campgrounds using traveler’s camper or recreational vehicle is reimbursable at the actual cost, not to exceed the equivalent cost of hotel/motel lodging. Receipt is required. h. Other Reimbursement Categories Reimbursement for the following categories should be submitted on a schedule identifying the date, the cost and the category. All supporting receipts must be attached: 1) The City will reimburse employees for hotel and airport self-parking. The City encourages all employees to seek ‘economy and budget parking’. 2) The City will not reimburse employees for Valet parking, unless prior approval has been granted by the City Manager and Controller. 3) The City will reimburse employees the cost of tolls for interstates, turnpike, bridges and/or ferries. All travel expenses require a receipt. 4) The City will reimburse employees for necessary airport baggage fee. A receipt is required. i. Gasoline and/or Other Supplies require a receipt. Need for emergency repairs incidental to using a City-owned vehicle shall require a Vendor receipt. j. Department Director pre-approval is required to receive reimbursement for Internet Access Costs for city business. These costs must be substantiated with receipts. k. While traveling overnight out-of-state, the City will reimburse employees for the cost of up to two (2) personal telephone calls not to exceed $8 per trip. A receipt is required for reimbursement. l. Reimbursements for travel expenses incurred without required receipts, as outlined, is strictly prohibited. A "no receipt - no reimbursement" policy applies * Any advance M&IE and allowances not accounted for in the expense report will be considered overpayment and shall be returned to the City. 3. Non- Reimbursable Expenses The City shall not reimburse expenses for the following: a. Alcoholic beverages. b. In-room movies or pay television. c. Theater tickets or nightclub entertainment. d. Laundry. e. Babysitting.

Training, Conference & Travel Policy Page 12 of 16 f. Related expenses of spouse, children and other persons accompanying the authorized employee or official. g. Pleasure, historic or other tour related expenses. Expenses for business related tours would be reimbursed. h. Donations and gifts made while at training, conference, or meeting. i. Loss or damage of personal items. j. Meals for other conference attendees. k. Purchase of personal items. l. Any parking or moving violation fines. m. Any personal or pleasure travel while on City business. K. CHARTER AND CODE OF CONDUCT All City of Dover policies are subject to the City of Dover Charter Part 1, Subpart A, Article II, Section 12 “Compensation and expenses - Mayor and Council and other elected or appointed officials”, whereas, “Members of the council, mayor and other elected or appointed officials shall receive reimbursement for actual and necessary expenses incurred when on official business as prescribed by city ordinance or policy” and; Part II Code of Ordinances Chapter 2, Article 1, Division 4 “Code of Conduct”, which is “applicable to all elected and appointed officials and to all employees of the City of Dover.” L. INTERNAL REVENUE CODE - DEFINITION OF PUBLIC OFFICIAL Generally, if there is any provision in a public law which authorizes the employment of the individual, and the individual is hired or elected under this authority, the individual is considered an employee of the State or political subdivision to which the provision applies. The following factors indicate that an office is a “public office.” The office was created by the constitution or through legislation, or by a municipality or other body with authority conferred by the legislature. The office was delegated a portion of the powers of the government body. The powers conferred and the duties to be discharged are defined either directly or indirectly law or through legislative authority. The duties are being performed independently and without control of a superior power other than the law. The office has some permanency and continuity, and the officer takes an official oath. Examples of public officers are: the president and vice president, a governor or mayor, the secretary of state, a member of a legislative body, such as a state legislature, county commission, city council, school board, a judge, a justice of the peace, and members of advisory boards and committees.

Training, Conference & Travel Policy Page 13 of 16 M. REVIEW & REVISION The City of Dover Travel Policy will be reviewed every three years by the City Manager, Controller/Treasurer and City Clerk to provide recommended changes to City Council for approval. EXHIBITS Exhibit A - COD Travel Request and Itinerary Estimate Form (Form 47) Exhibit B - COD Travel Expense Report Form (Form 30) Exhibit C - COD Exemption Certificate Form 99A REVISION RECORD Revised: November 24, 2003 Revised: February 9, 2004 Revised: July 24, 2006 Revised: March 23, 2009 Revised: January 23, 2012 Revised: February 23, 2015 Revised: February 26, 2018

Training, Conference & Travel Policy Page 14 of 16 EXHIBIT A CITY OF DOVER TRAVEL REQUEST AND ITINERARY ESTIMATE I I EMPLOYEE TRAVELING BUSINESS PURPOSE 1 t I REQUEST DATE l L L L DEPARTMENT TRAVEL DESTINATION AND DATES f f f f f ESTIMATE ITEMIZED EXPENSES AND TRAVEL ADVANCES -NOTE: ITINERARY AND PROOF FOR ALL TRAVEL ADVANCE REQUESTS BELOW ARE REQUIRED PRIOR TO TRAVEL. * APPROVAL FOR SPECIAL REQUESTS ARE REQUIRED FROM FINANCE-CONTROLLER/TREASURER OR CITY MANAGER PRIOR TO TRIP * JESTIMATED COST: REGISTRATION FEE: MEALS PROVIDED BY CONFERENCE MUST BE DEDUCTED FROM M & IE RATE. I I MODE OF TRAVEL AND COSTS: t AIRLINE - I ONE WAY ROUND TRIP 1 0.00 AIRPORT PARKING I PER DAY TOTAL DAYS 0.00 -TRAIN I ONE WAY ROUND TRIP 0.00 BUS - I ONE WAY ROUND TRIP 0.00 * RENTAL CAR I I ONE WAY I ROUND TRIP 0.00 * PERSONAL CAR I TOTAL MILEAGE 0.40 PER MILE 0.00 * TOLLS I ONE WAY ROUND TRIP 0.00 ~ CITY VEHICLE I I " IS ADVISE TO BE USED INSTEAD OF PERSONAL CAR" I T T LODGING EXPENSES: BREAKFAST PROVIDED BY HOTEL MUST BE DEDUCTED FROM M & IE RATE -HOTEL I PER NIGHT TAXES INUM OF NIGHTS 0.00 * SHUTTLE I PER TRIP TAXES ITOTAL TRIP 0.00 -* TAXI I PER TRIP I TAXES ITOTAL TRIP 0.00 * PARKING I PER DAY TAXES ITOTAL DAYS 0.00 I I I I M & IE RATE: $64.00 (MEALS & INCIDENTAL EXPENSES) SUBTRACT 25 % FOR EACH MEAL t MEALS: PROVIDED. SUBTRACT 75% FOR PARTIAL DAY OF TRAVEL. SUN MON TUE WED THUR FRI SAT -DATES: TOTAL 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 t EMPLOYEE SIGNATURE l t DATE l t $0.00 TOTAL EXPENSE DEPARTMENT HEAD APPROVAL DATE ACCOUNTS PAYABLE APPROVAL f DATE t f CITY MANAGER OR COUNCIL DESIGNEE APPROVAL DATE t I Form 047 1 1 1

Training, Conference & Travel Policy Page 15 of 16 EXHIBIT B CITY OF DOVER TRAVEL EXPENSE REPORT FORM NAME OF EMPLOYEE DEPARTMENT TRIP TAKEN TO (CITY) PURPOSE OF TRIP Please attach receipts for hotels, tolls, transportation, etc., and show all costs on this form. Please use a separate form for each week. Please note incidental expenses (tips) are included in M & IE Rate. EXPENSES MON TUES WED THUR FRI SAT SUN TOTAL DATE REGISTRATION FEES $ - TRANSPORTATION - AIR/TRAIN/BUS $ - PERSONAL AUTO $ - Miles @ .40 cents a mile AUTO RENTAL $ - PARKING FEES / TOLLS / GAS $ - TAXI / SHUTTLE / PUBLIC TRANSIT $ - HOTEL / MOTEL $ - TELEPHONE $ - BAGGAGE / MISC. EXPENSES $ - MEALS (M & IE RATE) $ - MEAL ALLOWANCE OVERAGE $ - TOTALS $ - $ - $ - $0.00 $0.00 $ - $ - $ - EMPLOYEE INCURRING EXPENSE DATE TOTAL EXPENSES INCURRED $ - LESS AMOUNT PAID BY CITY: $ - DEPARTMENT HEAD SIGNATURE DATE (For Certification) REGISTRATION HOTEL FINANCE DEPARTMENT - AUDIT DATE AIRFARE FINANCE - FINAL ACTION DATE MEALS MISC: ACCOUNT NUMBER REIMBURSEMENT AMOUNT DUE EMPLOYEE AMOUNT DUE CITY Form 30

Training, Conference & Travel Policy Page 16 of 16 EXHIBIT C CITY OF DOVER DEPARTMENT OF FINANCE EXEMPTION CERTIFICATE TAX ON OCCUPANCY OF HOTEL AND MOTEL AND TOUR IST HOME ROOMS In accordance with Internal Revenue Code Section 5253(I), no tax shall be imposed under section 4251 upon any payment received for services or facilities furnished to the government of any State, or any political subdivision thereof, or the District of Columbia. This Part to be Completed by the Operator Name of Hotel, Motel, or Tourist Home Fed. EI or SS number Address City State Zip Code This Part to be Completed by the Occupant This is to certify that I, the undersigned, am a representative of the City of Dover, Delaware; that the charges for the occupancy at the above establishment on the dates set forth below has been or will be paid for by the City of Dover, a government unit; and that such charges are incurred in the performance of my official duties as a representative or employee of the governmental unit. Name (Please type or print) Signature City of Dover 51-6000092 Governmental Unit Tax I.D. # Title P.O. Box 475 Dover DE 19903-0475 Address City State Zip Code Date(s) of Occupancy If additional information is needed, please contact the City of Dover Finance Director at (302) 736- 7018. NOTE: A separate Exemption Certificate is required for each occupancy and for each representative or employee. THIS EXEMPTION CERTIFICATE IS TO BE RETAINED BY THE OPERATORS OF HOTELS, MOTELS, AND TOURIST HOMES AS EVIDENCE OF EXEMPT OCCUPANCY. \\Dover_1\finance\FORMS\DOCUMENTS\FORM99 A.wpd

DOVER HUMAN RELATIONS COMMISSION The Dover Human Relations Commission (DHRC) met on February 20, 2020 at 6:00 p.m. with Chairman Gaddis presiding. Members present were Mr. Fleming, Mrs. Herbert, Ms. Mullen (departed at 6:23 p.m.), and Mr. Rocha. Ms. Paige was absent. ADOPTION OF AGENDA Mrs. Herbert moved for adoption of the agenda, seconded by Ms. Mullen and unanimously carried. 2019 Annual Report to City Council Mr. Fleming moved to recommend acceptance of the Dover Human Relations Commission 2019 Annual Report to City Council (Attachment #1). The motion was seconded by Mrs. Herbert and unanimously carried. Discussion - Intake Form Mr. Gaddis referenced a previous Intake Form used by the Dover Human Relations Commission (Attachment #2). He stated he has some difficulty with a couple of aspects of the intake form. He noted that an intake form sounds like a complaint form and would like to turn it into more of a contact form that organizations can use to make themselves aware to the Commission and so that the Commission can make themselves aware to others. He suggested a statement go in there rather than just the complaint that they might submit. He noted they have the Interfaith Mission and many others that he is not totally aware of, but would like to find out who they are. Mrs. Herbert asked for clarification if the form would be an information form for the Commission to gather information about who is out in the community as opposed to someone who has a concern filling out the intake form. Responding, Mr. Gaddis stated they could change some of the wording in it so that it could act in two ways, if it is a complaint or they would like to make themselves known to the Commission unless members split it into two separate forms. Mrs. Herbert stated having to come into City Hall to get the form was a barrier. She asked if it would be possible for them to make a form that they could provide to service organizations for distribution to those in need, such as at a homeless shelter. She noted that she wants to make this available in the community, but only at places that actually serve the community. Mrs. Herbert felt that having people come in and explain what they do and what resources they have is invaluable. She advised that she did not know if the complaint form and the contact form can be the same because they have two different purposes. Mr. Gaddis, referring to the second page of the intake form, stated he would like to reverse the way that it is set up by having the Commission get the form first and then turning it over to the City Clerk’s Office. He noted that if they are to be a human relations commission, and if it is a human relations concern, they should get it first and then they can submit it to the City Clerk’s Office and whomever they need to submit it to. Referencing the Fraizer’s situation, Mr. Gaddis stated that if they had been told that it happened and had been given the information, it could have been directed right away to the State because it was a State issue. He stated by turning it over to the City Clerk’s

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 20, 2020 PAGE 2 Office first for practical intents and purposes, they could be left out and were left out of the entire process, so he would like to see that reversed right off the bat. Mr. Rocha stated that the intake form going to the City Clerk’s Office makes it an official submission, but they just need to make necessary provisions that the next step is to go to members as opposed to the Mayor or City Council, so they get a chance to review it first and make necessary recommendations. Mr. Rocha stated he was not sure of the language in the City’s code or whatever specifies, but that more than likely it should happen that way and they just have to enforce that or make a recommendation that it does. Mr. Gaddis stated they need to double check the code in that particular regard, because it is called the City of Dover Human Relations Commission intake form, not necessarily the City of Dover. Mr. Rocha asked what the process was if something like this was to come into the City Clerk's Office, especially if it is placed under this form. He noted he believed those individuals who were concerned about Fraizer’s did submit a letter or email. Responding, Mr. Gaddis confirmed that letters were submitted because there was not an intake form. He noted that if the letters had not been emailed to DHRC members, they would not have known about the situation. Mr. Gaddis advised that they received the letters after action had been taken and that he was not disputing that the action worked and that it was proper, but they forgot that the Commission existed and it is time that the members make sure that they know they exist. Ms. Mullen asked how to prevent this from happening again. Ms. Mullen expressed concern that they were a commission with no power to do anything and that there is a disconnect between the City of Dover and the DHRC. She suggested that before they can move forward with a form, they have to be clear about how the two connect and communicate so that they do not feel like they are left out or looked over. Mr. Fleming noted the way the intake form is set up is good and that complaints and concerns should originate at the City Clerk's Office and to have the City Clerk’s Office start this form and then this tells what the timeline was and what they did to inform the Commission. He stated the City Clerk’s Office receives the form, they mail it, and they put it on the DHRC agenda for the next meeting. He stated he did not see anything wrong with this and they may need a separate document to do some of the things that Mrs. Herbert would like, but for a complaint, it was good. Mrs. Herbert asked if members thought having to walk into City Hall was a problem at all when someone is going to seek or using other services in the community, which includes Department of Social Services (DSS) and health and human services, where they have social workers that could help them fill out the form. She stated it was a drawback. Responding, Mr. Fleming said he did not think so, noting that if someone had a complaint and they wanted to move forward with it, then this would be an avenue to get it to the Commission, otherwise, how will they know that there is a complaint that someone is seeking remedy for.

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 20, 2020 PAGE 3 Mrs. Herbert stated often when people come in to request services, they will mention something that members would determine is a complaint and they might feel more comfortable. She noted that she was not sure that people were going to feel comfortable walking in and saying they have a complaint or whether the City will have someone trained to take complaints. Mr. Gaddis stated that he would like to get permission to put the forms in different places. Mrs. Herbert stated that DSS and health services are places that people can go and get a chance to sit and talk with someone about an issue. She noted that in her work she has found that when someone was sitting in a private office with someone that they trusted, they tended more to express themselves. Mrs. Herbert stated that she is not opposed to people coming into City Hall, just that they need other options also. Responding to Ms. Mullen, Mr. Gaddis stated that the library sounds like a good, neutral place to have the form available. He advised that the first thing they have to do is make sure that people are aware that there is a Dover Human Relations Commission (DHRC) and that these forms are available. Mrs. Herbert stated that she and Ms. Mullen made a list of some of the types of organizations that could present their information to the Commission so members would know where to put the intake forms and provide them with copies. She noted that somebody may come into the library and say that they would like to have the forms, noting that she was sure the library has someone there that could accept the form and see that it got to the City. Ms. Mullen suggested letting the public know that there is an intake form using Dover TV. Mr. Rocha advised that Ms. Anne Smith, President of the Central Delaware branch of the National Association for the Advancement of Colored People (NAACP), would like to come and speak with the DHRC maybe at the next meeting in March and be placed on the agenda. Referring to the first page of the intake form, Mr. Fleming suggested adding a box for an email address. Mr. Gaddis stated that they could probably take out the fax and make that box big enough to put an email address in. Mr. Gaddis stated that Mr. Rocha emailed him a link of forms from the City of Philadelphia. Responding to Mr. Gaddis, Mr. Rocha stated that he converted the forms into Word documents so that members could make changes. Mr. Rocha noted it was extensive and thorough, but they probably would not need all the information they were asking for. Mr. Rocha noted that the City of Philadelphia had two forms, one was for the general public and the other one was for city employees. He noted members might want to think about that as well. Mr. Gaddis stated he wanted to continue this discussion at the next meeting, once members have the rest of the information and have time to think about it.

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 20, 2020 PAGE 4 Mr. Rocha advised that he would not be at the next Dover Human Relations Commission (DHRC) meetings due to teaching a class in March and April. Mr. Rocha moved to continue the discussion of the intake form until they have a chance to look at the City of Philadelphia's current form and see how they may be able to modify it for their use. The motion was seconded by Ms. Mullen and unanimously carried. Proposed Revisions to DHRC Brochure - Mission Statement Mr. Gaddis stated it would be nice to have a full Commission for input on the DHRC Brochure - Mission stated and to be able to put all of the members’ names on the new brochure. Mrs. Herbert moved to table the proposed revisions to the DHRC Brochure - Mission Statement. The motion was approved by unanimous consent. Council Action on Strategic Plan 2020-2023 Mrs. Herbert stated the DHRC Strategic Plan 2020-2023 was presented to City Council during their regular meeting of February 10, 2020 and was approved under the consent agenda. Mr. Gaddis stated for future reference, he would like to add to every agenda any new business, announcements, or thoughts. He asked if any members had any thoughts they wish to share. Mr. Rocha noted that Ms. Paige and himself are becoming active with the NAACP and they are starting to think that there may be an opportunity for the DHRC to work together which is probably going to start when Ms. Anne Smith, President of NAACP, comes and addresses the Commission next month, if they add it to the agenda. He stated he is looking forward to the beginnings of fulfilling what they had established in their strategic plan. Mrs. Herbert stated she thought they had discussed, maybe a year a half ago, trying to have a community day or some kind of activity sponsored by the DHRC. She noted Ms. Paige was very interested. Mr. Fleming moved for adjournment, seconded by Mr. Rocha and unanimously carried. Meeting adjourned at 6:26 p.m. Alan P. Gaddis Chair APG/jt S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Misc-Minutes\DHRC\2020\02-20-2020 DHRC Minutes.wpd Attachments Attachment #1 - Dover Human Relations Commission 2019 Annual Report Attachment #2 - Previous Intake Form used by the Dover Human Relations Commission

ATTACHMENT #1 Dover Human Relations Commission Meeting of 02/20/2020 DOVER HUMAN RELATIONS COMMISSION END OF YEAR REPORT FOR 2019 The DHRC met ten out of the twelve months of 2019. At the January meeting Alan Gaddis acted as Chairman. Also at this meeting, discussions to revise and update the 2015-2018 Strategic Plan were begun. These discussions continued through the meetings of March, April, May, June, July, August, October, November, and December. The February and September meetings were cancelled due to lack of quorum. At the March meeting, Alan Gaddis was elected Chairman. The June meeting was a workshop in the City Hall conference room which resulted in Commissioners pairing up to meet outside to deal with specific sub-sections of the Plan. Each of the six members had input and submitted their thoughts. The balance of the regular meetings involved discussions of each pair’s input, revising, correcting and finally approving each sub-section. The revised Strategic Plain for 2020-2023 was approved on January 16, 2020 for submission to City Council. The Commission has had three vacancies since before the January 2019 meeting. As Chairman, I e-mailed the Councilmen of Districts Two and Four requesting that they nominate potential new Commissioners. As of our latest meeting, these vacancies continue. Respectfully submitted on January 24, 2020 by Alan Gaddis – Chairman

ATTACHMENT #2 Dover Human Relations Commission Meeting of 02/20/2020 A. Intake Form Front Page THE CITY OF DOVER HUMAN RELATIONS COMMISSION INTAKE FORM Name of person or organization filing: (last name, first name, middle Home Phone: Business Phone: Fax: initial) D Mr. • Miss • Mrs. • Ms. ( ) ( ) ( ) Street Address: City: County: State: Zip Code: Identify the contact person that the Commission should notify: List the name, address and telephone number of any person or organization that you believe should be invited to appear before the Commission to help resolve your concern: Summarize what has or will occur that has given rise to your concern. Use this space for a brief and concise statement of facts (who, what, where, when, why, how). Additional details may be submitted on an attachment. What relief or action is being requested? Completion of the following questions is OPTIONAL: Ethnicity: D Black • White • Hispanic • Asian • Native American D Other: Sex: • Male • Female Age: Nation of Origin: NOTICE: ALL DOCUMENTS AND TESTIMONY PRESENTED TO THE HUMAN RELATIONS COMMISSION ARE AVAILABLE TO THE PUBLIC AND THE PRESS. Signature: Date: This form was delivered to: {person) on ldate), located at (address). This form was mailed to: (person) on {date), located at (address). -6-

A. Intake Form - Back of Page THE CITY OF DOVER HUMAN RELATIONS COMMISSION RECORD OF ACTION Case No. CITY CLERK ACTION: 1. On (date), the INTAKE FORM was received by the City Clerk's Office. 2. On {date), the concerns expressed in the INTAKE FORM were placed on the New Business section of the Agenda for the Commission meeting to be held. 3. On (date), a copy of the INTAKE FORM was mailed to members of the Commission along with the Agenda for the Commission meeting. 4. On (date), notice of the date, time and location of the Commission meeting at which the concem(s) expressed in the INTAKE FORM will be considered by the Commission was mailed to the following: a.) the party(ies} filing the INTAKE FORM; b.) the interested party(ies) identified in the INTAKE FORM; and c.) the person{s) or entity(ies) who caused the concern(s) to be raised. 5. On (date), notice of the Commission's final action was sent to the person(s) filing the INTAKE FORM and the other party(ies} listed on the INTAKE FORM. COMMISSION ACTION: 1. On (dale), the Commission decided it did/did not have jurisdiction over the matters set forth in the INTAKE FORM. 2. On (date), the Commission considered the matters set forth in the INTAKE FORM. 3. On (date), the Commission took the following action: -7-

COUNCIL COMMITTEE OF THE WHOLE The Council Committee of the Whole met on February 25, 2020 at 6:00 p.m. with Council President Hare presiding. Members of Council present were Mr. Sudler, Mr. Neil, Mr. Slavin (departed at 7:25 p.m.), Mr. Polce, and Mr. Lindell. Mr. Anderson, Mr. Cole, and Mr. Taylor were absent. Mayor Christiansen was also present. Civilian members present for their Committee meetings were Mrs. Doyle (Utility), and Mr. Contant (arrived at 6:14 p.m.)(Legislative, Finance, and Administration). Mr. Shevock (Legislative, Finance, and Administration) was absent. UTILITY COMMITTEE The Utility Committee met with Council President Hare presiding in the absence of Chairman Cole. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Slavin and unanimously carried. Request for Additional Well Locations -Dover International Speedway: Firefly Music Festival – Lot 18 Shower Building at 1229 Persimmon Tree Lane/Adoption of Resolution No. 2020-02 Mrs. Donna Mitchell, City Manager, reviewed the background information regarding the Request for Additional Well Locations - Dover International Speedway: Firefly Music Festival – Lot 18 Shower Building at 1229 Persimmon Tree Lane and Resolution No. 2020-02. Staff recommended approval of up to three (3) new wells on Lot 18, property of Dover International Speedway. Should the request for additional wells be approved by Council, it is recommended that the depth of the wells not exceed 150 feet to avoid any potential interference with the City's existing water supply wells associated with greater depths. Mr. Neil moved to recommend approval of staff’s recommendation, seconded by Mr. Slavin. Responding to Mr. Richard Kepfer, 13 Stewart Court, Mrs. Mitchell stated that Dover Downs would not be charged a fee for drawing water from the wells; however, they will be required to get permits from the State and their will be a City sewer charged based on the well usage. She noted each of the wells will be metered to determine the usage. Mr. Neil called the question, seconded by Mr. Slavin and unanimously carried. Mr. Neil moved to recommend approval of staff’s recommendation, seconded by Mr. Slavin and unanimously carried. Annexation Requests Mr. Dave Hugg, Director of Planning and Community Development, reviewed the background information for the annexation requests for 1448 North Little Creek Road, owned by Holly L. Mayer and 1385-1389 McKee Road, owned by MEB Properties, LLC and Christopher Custis. The equitable owner is Louis J. Capano, III.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 2 Staff recommended forwarding these items for consideration of the Planning Commission on March 16, 2020 and a public hearing before Council on April 13, 2020 for the annexation with the zoning. Mr. Neil moved to recommend approval of staff’s recommendation. Responding to Mr. Richard Kepfer’s concerns (13 Stewart Court), Mr. Hugg advised that traffic questions would be addressed by the Planning Commission and through the site design. He noted that McKee and Scarborough Roads were State maintained and, as a minimum, they will probably need to do a full scale traffic analysis. Mr. Neil asked if the project could go forward without annexing the property. Responding, Mr. Hugg advised that it could go forward in the County under the County Subdivision rules and regulations and still have an impact on the City without the benefit of utilities, taxes and other charges and without the benefit of the City having control over the design and layout of the project. Annexation Request - 1448 North Little Creek Road, Owned by Holly L. Mayer Mr. Neil moved to recommend approval of Staff's recommendation, seconded by Mr. Slavin and unanimously carried. Annexation Request - 1385-1389 McKee Road, Owned by MEB Properties, LLC and Christopher Custis. The equitable Owner is Louis J. Capano, III. Mr. Slavin moved to recommend approval of Staff's recommendation, seconded by Mr. Neil and unanimously carried. Mr. Neil moved for adjournment of the Utility Committee meeting, seconded by Mr. Sudler and unanimously carried. Meeting adjourned at 6:09 p.m. LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE The Legislative, Finance, and Administration Committee met with Chairman Lindell presiding. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Slavin and unanimously carried. Temporary Employee Assistance with Special Enterprise Resource Planning (ERP) System Projects, As Assigned Mr. Lori Peddicord, Controller/Treasurer, reviewed the Committee Action Form regarding the Temporary Employee Assistance with Special Enterprise Resource Planning (ERP) System Projects, as Assigned. Staff recommended authorizing the Controller/Treasurer to maintain temporary staffing to assist with special projects and assist with the ERP implementation project. Responding to Mr. Neil, Ms. Peddicord stated the request will cover one individual for the remainder of the fiscal year at about $51,000.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 3 Responding to Mr. Sudler, Ms. Peddicord explained the timeline and process related to the ERP Implementation Project. She noted that she did not anticipate another special project for at least 20-25 years. Mr. Sudler recommended that Ms. Peddicord speak with Mr. Polce to see if there are any new and creative innovations that are coming down the line that the City would be able to utilize in the future. Responding to Mr. Polce, Ms. Peddicord stated that she had not received a date from Tyler Munis regarding their meeting; however, she plans on having Tyler come within the next month to two at most before they get into the next budget session. Mr. Polce asked if the goal was for one person to act as project manager for the entire implementation phase. Responding, Ms. Peddicord stated that she hopes to have one individual jump from special project to special project. She advised that gathering the conversion data will not be necessary in future phases. Ms. Peddicord stated that this individual is helping with things that do not already exist. She advised that she has research done on the lodging tax and the stormwater is going to need to be built into the new system. Ms. Peddicord stated that the person has experience with utility billing and electric rates and they are willing to do whatever is needed. Responding to Mr. Contant, Ms. Peddicord advised that the person she had in mind for this position has been working with them temporarily and they are willing to stay on. She did not believe they could be a contractor. Responding to Mr. Sudler, Ms. Peddicord stated she would like to keep the job opportunity in-house. She noted that the individual that they currently have on staff is looking for a full-time position in a different environment. Mr. Neil moved to recommend approval of staff’s recommendation, seconded by Mr. Contant. Responding to Mr. Slavin, Mrs. Mitchell stated this item was brought to Council because it is actually adding a temporary position. She stated that Ms. Peddicord filled her two accountant positions and this is an additional position, so they wanted to make sure Council was aware of what they were doing. Mr. Sudler expressed his concerns regarding the hiring process, noting that he wants to make sure that everyone is given the opportunity to compete for the job opportunity, especially due to the fact that they just had a diversity inclusion assessment report that stated that they had some areas that they needed to strengthen in that prospect. Mr. Neil called the question, seconded by Mr. Slavin and unanimously carried. Mr. Neil moved to recommend approval of Staff's recommendation to authorize the Controller/Treasurer to maintain temporary staffing to assist with special projects and assist with the ERP implementation project, seconded by Mr. Contant and unanimously carried.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 4 Evaluation of Requests for Proposals - A Study of Classification, Compensation, and Benefit System and Pay for Performance Option Mr. Matt Harline, Assistant City Manager, reviewed the background and analysis regarding the Evaluation of Requests for Proposals for a Study of Classification, Compensation, and Benefit System and Pay for Performance Option. Staff recommended the following: 1. Authorize the City Manager to negotiate and sign an agreement with Segal Waters Consulting of Washington D.C. for Part 1 of the study - Classification, Compensation, and Benefit System; and 2. Authorize the City Manager to negotiate language to add Part 2 of the study– Pay for Performance; and contingent upon the approval of the Proposed FY 2020-2021 Annual Budget, complete the optional study in FY21. Responding to Mr. Slavin, Mr. Harline stated that the scope of the RFP’s did not include a study of compensation of elected officials. Responding to Mr. Sudler, Mrs. Mitchell stated the driving force was that they do raises every year, Council approves a percentage increase for non-bargaining and everybody gets the same percentage no matter what their performance is and she is a true believer in pay-for-performance and the raise should be based on performance, not just a straight percentage across the board for everybody. Responding to Mr. Slavin, Mr. Harline stated that there are about 56 non-bargaining employees. Mr. Slavin noted as a reminder to Council and Committee members that, while all the other employees of the City are represented by bargaining units that do this bidding for them, they have 60-plus or minus employees who do not have that unified voice. The caveat to this is that regardless of the plan that they put in place for what the range of pay-for-performance compensation may be in any given year, it still remains Council's discretion to appropriate the funding to support those raises. He cautioned Council members that he thought the last time they went into pay-for-performance, they got into a "tail wagging the dog" system where the pay-for-performance system was dictating to Council how much money had to be loaded in the budget to meet those raises. Mr. Slavin stated there could be some balancing that takes place and that it will likely be addressed because Mrs. Mitchell was here during that time period. Mr. Sudler asked why there was not any discussion in regards to the elected officials, whether it is pay-for-performance or just an increase. Mr. Sudler stated that some time ago they were looking at possibly a pay increase, but never heard anything about that two or three years later. Responding to Mr. Sudler, Mr. Slavin stated that he does not think it was appropriate for this scope of services. Mr. Slavin noted that Council had a Compensation Commission structure and it did not work and so a few months back they abolished that system, and now it is left to the discretion of Council to determine what their salaries will be. Mr. Slavin noted that he has been on Council for 16 years and receives the same pay now as he did 16 years ago. He advised that it was not a complaint and stated that he does not do it for the money. Mr. Harline stated that they could ask the Delaware League of Local Governments (DLLG) to get comparable information, but no two cities are alike. He noted that these are positions where they can compare job criteria and professional requirements. Mr. Harline advised that it is harder to compare elected official to elected official.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 5 Mr. Neil stated that they had a study that was made or requested for Council to say how many hours do they put in for doing their job and he filled that out. He noted that he figured out it was about 25 cents an hour, but he does not do it for the money. Mr. Neil wondered what happened to that study that was done, or those papers that they filled out. Mr. Slavin stated that if Council wanted to pursue this conversation about their compensation, he would also include the Mayor's compensation, which is an issue that should be addressed fully, possibly at the Council Workshop. Mayor Christiansen advised that when he was first elected to Council, they made $10.00 a meeting. He also thought that, as Mr. Slavin mentioned, there used to be a clause that had something to do with the cost-of-living index or something that went across the board. Mr. Sudler stated that, as a City Councilman, he spends quite a bit of time addressing his constituents' concerns, holding meetings, and going out to sites to review situations in his and other districts. He noted that times have changed and the demand for representation and accountability is higher with the current challenges in their communities. Mr. Sudler stated that he would welcome some data from other municipalities, whether it be by population or by the challenges that they are faced with, if the City Manager would be amenable to that. Mr. Slavin asked that if they want to have that conversation that they firewall Staff from collecting the data for Council, that way it cannot be looked upon as them exerting pressure on Staff to prove a number up or down. Mr. Harline stated this study was on the professional non-bargaining Staff and a few other positions which they have had trouble filling. Mr. Lindell stated that this study would be moving in the right direction and he agreed with what had been said. He noted that he is not as concerned with his compensation as he is with the 56 non-bargaining workers who are hard-working and have no negotiating background, nor the power of a union behind them. Mr. Lindell, noting that they were having trouble filling positions, thought that compensation could help with retaining good people. Mr. Contant noted that he agrees with Staff’s recommendation and is in favor of pay-for-performance and proving their value and tying increases to merit. He stated that a lot of people assume that government employees, no matter what they do, whether they do well or not, they are still going to get the same amount and are still going to get base raises. Mr. Contant noted that this will show some accountability to the citizens who are paying taxes that people’s raises are being tied to their performance, but at the same time the City is lacking in compensating and trying to be competitive especially when you face the State of Delaware. Mr. Lindell stated that moving forward they should not put themselves in a position where their policies are dictating what they do. He noted they should have the courage to make those decisions as they come up when it comes to looking at those particular issues. Mr. Sudler asked if the recommendations from the Diversity and Inclusion Report and Assessment were included in the pay-for-performance and if they were looking at some of the workers and employees that have had concerns moving forward in their ownership of the assessment, challenges, and weaknesses that they have to strengthen. Responding, Mr. Harline stated that, as a part of the RFP, they made it clear that the successful consultant would be required to review the recent Diversity and Inclusion study and consider

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 6 that in the way they set up the compensation package. He noted that they are trying to incorporate that and they are looking at that specifically. Mr. Sudler stated that it is going to play a huge part in not just obtaining employees, but also retention rate, keeping employees happy, not just about performance but also opportunities for all across the board to achieve a higher position in the workplace separate from performance. Mr. Neil moved to recommend acceptance of Staff’s recommendation to: 1. Authorize the City Manager to negotiate and sign an agreement with Segal Waters Consulting of Washington D.C. for Part 1 of the study - Classification, Compensation, and Benefit System; and 2. Authorize the City Manager to negotiate language to add Part 2 of the study– Pay for Performance; and contingent upon the approval of the Proposed FY 2020-2021 Annual Budget, complete the optional study in FY21. The motion was seconded by Mr. Polce and unanimously carried. Proposed Ordinance #2020-05 Amending Chapter 22 - Buildings and Building Regulations, Article IX - Lodginghouses and Article X - Rental Dwellings Mr. Dave Hugg, Director of Planning and Community Development, reviewed Proposed Ordinance #2020-05 which amends Chapter 22 - Buildings and Building Regulations, Article IX - Lodginghouses and Article X - Rental Dwellings. Mr. Hugg advised that the amendment adds language to minimize public safety risks, noise, trash, and parking problems often associated with short-term rentals and to ensure that traditional neighborhoods are not turned into tourist areas to the detriment of long-term residents. Additionally, the amendment strikes the Safe Communities provision which was well intended but in actual practice turned out to be non-enforceable. Mr. Hugg explained that the Safe Communities ordinance provided a mechanism for the Police and Code Enforcement to work together to move for eviction if there had been three or more criminal activities at a particular property. He noted that sometime in 2016 a decision made by possibly his predecessor and others not to enforce that ordinance, particularly the provisions that required an addendum to the lease. He advised that the Police Chief recently chose to exercise the ordinance on a property downtown, and they realized as they got into it that there was no signed lease addendum and therefore they could not actually enforce it in that case. Mr. Hugg advised that they did some legal research and talked to Mr. Nicholas Rodriguez, City Solicitor, who advised them that there were a couple of serious problems with the ordinance. After reviewing the issues with the ordinance, Mr. Hugg stated that the recommendation from City Solicitor Rodriguez was to strike the provision in its entirety and then, if they wished, to revisit the notion of criminal activity in dwellings as a condition of continued rental as a separate discussion. He noted it removes what would have been Division 3 of Chapter 22 and eliminates that unenforceable set of provisions. Staff recommended adoption of proposed Ordinance #2020-05. Mr. Hare advised that the ordinance is changing the definition of a short-term rental to 30 days and it allows a short-term rental in a proper zone. He noted that if someone wants to rent for 30 days, and then have another renter come in for 30 days, they will need another inspection. Mr. Hare stated that it would prevent renting for multiple days to different people in a residential neighborhood, zoned strictly residential.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 7 Responding to Mr. Sudler’s concerns about the ordinance possibly conflicting with §5106 of the Landlord-Tenant code, Mr. Hugg stated that it was an issue and that this language was drafted by Mr. Rodriguez, particularly for that reason. He advised that they define short-term rental, not the length of the lease itself. Mr. Hugg stated they do not think they have that problem, but he would ask Mr. Rodriguez. Mr. Hare stated that it could be an issue even if it is a one-year lease. Mr. Hugg noted that it is a very difficult area to regulate, so they are trying to define short-term leases or short-term rentals as the basis for responding to complaints. He advised that he does not have the manpower to do that proactively, but at least it gives some greater enforcement authority. Mr. Slavin noted that they have a quality of life issue with potentially negative effects and they have to protect that quality of life. Mr. Slavin requested Staff to develop options for the replacement of the Safe Communities ordinance that respect the original intent, which was the quality of life in neighborhoods. Mr. Slavin asked if they have vetted the ordinance out in the community with the Chamber of Commerce, hotels, and with some of the neighborhood groups that are having an issue with it and if staff has received any responses. He noted that Kent County Tourism was very surprised that in certain parts of the United States the hotel industry is actually embracing airbnbs because it creates a larger carrying capacity in the community for beds and therefore attracts larger meetings, conventions and events to the community than just what hotels will allow. Responding to Mr. Slavin, Mr. Hugg stated that they have not done any vetting of this before bringing it forward, other than the neighborhood in which the issue has become a recurring concern. Mr. Hare advised he was at the Chamber’s Legislative Affairs Committee meeting and this was discussed. He stated Ms. Diogo brought it up and Mr. Hare told her the same information he told Committee that if this ordinance did not change, a person would still have to have a permit to rent their house for Firefly or NASCAR. Mr. Slavin advised that he is thinks they are on the road to something that can be beneficial for all parties. He noted he is fearful because they are creating an ordinance that, because it is unenforceable, will push the activity underground. He also echoed Mr. Polce’s concerns that if they are going to align themselves with a new economy and a new way people are doing business, they should be a little bit more flexible in finding a way because their ordinances are lagging behind an economy that is going to move without them anyhow. Mr. Contant asked for clarification that they are looking at defining what short-term rentals are and they are going to disallow people to rent their homes through like Vacation Rentals by Owners (Vrbo) or airbnb. Responding, Mr. Hare stated if it is not zoned property. Mr. Contant advised that the ordinance is not detailed enough. He noted that the idea that someone with their home that they owned would rent it out, does not bother him, now if they lease that home, they are going to sublet it, that is an issue for them to work out with their landlord. He stated that the ordinance needs to go back and needs more detail and how a short-term rental may work and does not agree with the restricting or asking people to have their home, their specific parcel, rezoned in order to rent it out for a couple of big events a year. He noted that this needs to go back and be reworked and for the “Safe Communities,” section, that should probably be a second line item brought to the Committee and then to Council. That way that issue can be dealt with separately because obviously this is a lot bigger.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 8 Mr. Contant advised that in the Village of Westover, they looked into trying to use this to get someone evicted. They were threatening neighbors, stalking people, damaging property and one of the biggest issues they ran into was when they tried to look into doing this as an Homeowners Association (HOA), is that nine times out of ten, when Dover Police Department (DPD) comes out, they do not want to do paperwork and if there is no paperwork, they cannot actually invoke this clause whether it was constitutional or legal or violates any other parts of the code. He stated they could not actually use it because there was no paperwork done by DPD, which sets in motion any type of mechanism to get someone evicted for what they are doing to their neighbors. He agreed that if that portion is going to be repealed, they need put something in place that can actually work first and that they have to get DPD on board because if they are going to be the first line to making sure this paperwork to back up the claims that are being made against the tenant, they have to be willing to do it. Mr. Neil stated the purpose of this is positive in that they are setting up certain standards and they have to go back and take a look at what those standards are. He noted if there is a fee involved, if the fee compensates for the time that becomes very positive. He stated when they talk about an act where they have a consistent problem that they are saying now they cannot use it, it is unconstitutional. Mr. Neil advised they also needed to work on harassment of panhandling and that they needed to have a bill in place to allow them to enforce something like that. Mr. Lindell agreed with Mr. Slavin and noted that there is a way forward that they can best meet these things. He stated they have gotten into trouble before where they have the best intentions in mind, but they do not necessarily go through the processing and getting the input that they need to create an ordinance that works for most people and one that they can actually enforce. He expressed concerns regarding eliminating the section regarding “Safe Communities.” Mr. Lindell stated that as a homeowner they are investing in the community. He also referenced an Air Force veteran who was a victim of the neighbor in the Village of Westover and stated they owe it to people like her to create an ordinance that actually can be enforced and to help those individuals when they do have issues with problem neighbors. Mr. Richard Kepfer, 13 Stewart Court Dover, Delaware expressed his concerns regarding the ordinance and a situation regarding a neighbor. Mr. Kepfer stated there has been a problem since November and the City cannot seem to move forward without updating a new ordinance cause there is no definition of short-term rental. He stated he does not believe that an airbnb should be there. Mr. Kepfer noted that every time the home is rented out the City is not getting any taxes from that room or other benefits. He stated that the neighborhood has suffered and that back in November, there was a party there and was told that the person had to fix it and it was $7,000 worth of damage to the house. Mr. Kepfer noted that is the character people that are coming into that house and it needs to be stopped. For a bed and breakfast the home has to get rezoned, he asked why it does not for airbnb. Mr. Kepfer stated there was no difference between a bnb and an airbnb. He noted when the neighbor finally did get the home inspected, it failed inspection the first time because it was not up to current standards. Mr. Kepfer stated a lot of people do not realize the moment they put a piece of property out for rental, it must meet current code, not the code when the house was built and a lot of these properties do not meet code, so they are endangering people that are in that house. He stated he just wants the ordinance changed and the ordinance enforced. Responding to Mr. Polce, Mr. Kepfer stated if the ordinance was to pass the change would be that the person could not rent the house out more than once in a 30-day period. Mr. Polce stated but they did not have a

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 9 permit to begin with so they were operating illegally to begin with. Mr. Kepfer agreed and stated it was another concern that if the City knew, they never went in and shut it down. Mr. Polce stated this conversation was very warranted and they needed to have it, but the ordinance does not have teeth to actually be enforced and moreover there would not be any repercussions to begin with. Responding, Mr. Kepfer stated the repercussion under the ordinance would be if they did not follow the ordinance, do not have a permit, the City has the right to shut off all utilities to the property. Mr. Polce stated the ordinance that is drafted will not be enforceable because they do not have the capacity to go out and look and evaluate on a monthly basis, which essentially is what it would be. Mr. Kepfer stated it would be a complaint driven process. He noted he rented his out for almost 10 years and never rented for less than one year because he did not want people in that house for less than that. He stated he had a renter live there for six years and through his property manager, he spent over $4,000 making repairs to the house because they did not tell him and the property manager did not do proper inspections and he understood that part. He noted he understands that something needs to be done about people creating airbnbs and that it should be inspected, have a license, and pay hotel tax. Mr. Sudler stated what about the elements of people that are law abiding that are desirable and a lot of times when they take a look at one or two bad apples, they generalize the whole bunch. He suggested they come up with some statistical data in regard to the probability of something like that occurring. He noted that a lot of times when there are few individuals who have not been law abiding or undesirable residents or tenants, that the ones who have been desirable have caught a bad reputation, so he does not really think that they should generalize a whole population of prospect new clients based off of one or two bad apples, especially without any statistical data. Responding to Mr. Hare, Mr. Polce stated they have zoning in the City because zoning, historically, has been brought forth because of the need for greater urban development and ultimately when they look at the zones that they have on their books, he would argue that half of them do not need to be there because ultimately they need to be looking at how community standards are created and defined in a different way than they have over the past 150 to 200 years. Mr. Polce noted in his neighborhood is zoned residential and they have small businesses being operated out of the neighborhood and they have short term rentals in the area and that is fine. He noted it does not impact the valuation of his home. Mr. Polce stated they have to be realistic that short-term rentals are a reality, it is a new market to the economy and ultimately one bad apple and they change every policy and that is not the way the world works and frankly, that is not how public policy works, because they have seen that kind of reactionary type of public policy over the past 20 years and it ended creating nothing but greater bureaucratic gridlock. Mr. Polce stated they should revise the current draft and use it as a framework. He noted they should call the National League of Cities (NLC) to see what other jurisdictions are engaged in and they can come together with the solution to the City while not hurting a new emergent sector of the economy. Mr. Ricky Pryor stated his mother lives in 20 Stewart Court and expressed concerns with neighbors. He stated he agrees if someone owns a home and wants to rent it for race weekend or one weekend, that is fine. Mr. Pryor stated his mother has been living a nightmare since October, because a neighbor has had different people every night of the week. He stated during Thanksgiving there were over 20 people there and there is no accountability, nobody is being responsible. He stated his mother has lived in her home since 1966 and that they should have some respect for the residents that have lived in a property forever and then being put through this nightmare. Mr. Pryor noted they have trash and raccoon issues. Responding, Mr. Polce stated

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 10 Mr. Pryor’s mother’s situation is horrible and wants to find a solution, unfortunately does not see how this ordinance is that answer. He noted he is dedicated to finding a solution that both is helpful to Mr. Pryor’s mother's situation while not hindering further economic development. Mr. Polce also stated the majority of the folks who are doing airbnbs and doing short-term rentals are not bad actors. Responding to Mr. Sudler, Mr. Pryor stated code enforcement has been called out many times and that he lives in the City of Dover. Mr. Sudler suggested getting contact information from Mr. Dave Hugg, Director of Planning and Community Enhancement, and have code enforcement come out, review and document some of his concerns. Responding to Mr. Sudler, Mr. Hare stated yes, there were times that warrant for police to be present. Mr. Hare noted three weeks in a row there was an issue because there would be five or six cars parked in the court in front of the house and they would never move and Mr. Hare received calls. He noted he went out at 3:30 a.m. on Fridays, calling the police to come and issue tickets to those cars because the street cleaner could not get through there. Responding to Mr. Sudler, Mr. Hare stated three weeks in a row, police showed up and wrote tickets for all those cars, but now the complaint is on Thursday night, all those cars are parking up in the neighborhood, in front of people's houses, congesting everything up there. He noted they are not parked in the court. Responding to Mr. Hare, Mr. Hugg stated he thinks that yes, if they do not own a property, they can sublet a property they do not own, unless they are prohibited by their master lease, there are provisions. He noted that he does not know how many active code cases they have on this particular property, but his code officer has been out there repeatedly at night and other times, but it is a regular stop on kind of the code circuit and sometimes they have code violations, sometimes they are not. A lot of times there are police related violations because if that is what Mr. Hare said, if it is cars parked in the street blocking the trash truck or parked on paved surfaces, it is their problem, if they are parked in the grass, it is Mr. Hugg’s problem. Mr. Sudler stated it sounds like there needs to be a stronger partnership between code enforcement and Dover Police Department in regards to this matter. Maybe it needs tougher ordinances that combine both agencies together. Mr. Hare stated the other thing they could consider is if they are going to leave the ordinance the way it is, maybe if someone is going to have a short-term rental, they get a one annual inspection and then get a $25.00 permit and then if they are going to rent it the next month, they get a permit for $25.00 for that rental, it is just like an airbnb. They get a permit every time they rent the property, it is an option. Mayor Christiansen stated they have gone out there to ad nauseam and wrote tickets. He suggested one solution might be that the residents of the neighborhood should have parking permits and if those other folks do not have parking permits to park on the street, then their fines be increased and maybe they would get the message. He noted they certainly do not want anyone to ever feel unwelcome, but they certainly do not want them to be a nuisance in somebody's neighborhood. Mayor Christiansen stated he thinks that would be a solution, but wants to assure everyone that Mr. Hare has called the police and the police do a regular patrol out there to write tickets for these folks as do the code inspectors as well. Mr. Hare noted if they do not want to change anything, then maybe an airbnb should be fall in the same category as a bed and breakfast. He stated if someone is going to have an airbnb or a bed and breakfast, to

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 11 be the same thing, so they meet all of the same requirements, that takes away the short-term rental. It just makes it an actual lodging house and a bed and breakfast. Mr. Hugg noted those are requirements for bnbs that are authorized, also requirement for a legal bnb, the owner or an owner's agent must live on the property, so it is a much stricter standard for a bnb and they are only in a couple of zones. Mr. Hugg noted that on his desk he has a folder of examples of how other jurisdictions have attempted to deal with this problem and it is an extremely complicated one. It gets tied up in lodging tax and in reporting. He advised that there is a federal IRS requirement that if it is 14 days or less, they treat it one way for taxes, so there are a lot of ramifications to the problem. Stewart Court is clearly the one that has brought this issue to the forefront in Dover, but it is not the only complaint that they have gotten about the possibility of folks using their properties for airbnb, so it has been on occasion. He stated by the time they have gotten the code complaint, there is no evidence that it was being used that way. Mr. Hugg stated to some degree bringing this ordinance forward tonight was to get this discussion to occur because in the absence of some solution, his code enforcement officers and the police officers basically react when the crisis reaches the point that it shows up on one of Council’s desks and his desk. Most airbnbs are set up in such a way that people could individually lock the bedrooms. The City’s fire code does not allow people to have locks on the outside of the individual bedroom, so there are a lot of ramifications here. Mr. Hugg noted that with Mr. Hare, they believe that leasing is a step in the right direction. Mr. Contant stated the ordinance just needs to be revised and he does not have an issue with defining short-term and if they want to expand the definition of bed and breakfast or include that under another term that they make up that would address bed and breakfast, airbnbs, or Vrbos or the like, he does not have a problem with that, but the few changes that are made in this ordinance do not explicitly define various circumstances under which a homeowner may find themselves trying to rent out a room or rent out their house for a short period of time. Mr. Contant stated they should certainly take this back, look at what some of the other jurisdictions are doing. He noted they are not Dewey Beach, however, Dewey Beach may or may not have ordinances related to these short-term rentals. Mr. Hugg stated they have an excellent short-term rental ordinance, but the nature of Dewey Beach’s economy is so much different that it is not applicable for the City of Dover. Mr. Contant noted there may be components of Dewey Beach’s ordinance, that are clearly missing from what they are looking at tonight. He stated it would be good to take this back and try to incorporate some components knowing that while they may not be a destination like the beaches whose economy is built around short term rentals, they do have a couple of large events every year that they know people will rent out for. Mr. Contant noted he wanted to bring up that the companies that organize all this can collect taxes. He stated most people probably do not appropriately report it, but that may be a conversation that the City Solicitor needs to have with the legal department of those of airbnb or Vrbos or there are several other main ones out there, just to make sure that they are aware that the City does have that tax in addition to the State of Delaware having that tax, because that can be collected through their contract and when they make payment and that could be remitted back to the City. Mr. Hugg stated he believed that it is actually voluntary on their part, but knows that the case and noted they need to be careful. Airbnb is a registered trademark of a company, in the industry, these are referred to as short-term rentals, so they want to be sure that in whatever they are doing they are cognizant of the fact that there are a number of companies in the business, one of whom is named Airbnb.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 12 Mr. Neil moved that they return this to the staff for reconsideration, which to include not only the economic benefit that they foresee in it, but as well as putting teeth into the law to prevent difficult situations that affect the neighborhoods. Mr. Lindell clarified the motion which is to refer it back to staff to tighten up the loose ends that they discussed this evening. Responding, Mr. Neil stated yes and that everything they have discussed this evening is on the record. He noted the two things primarily that they are looking at, is to recognize that there is an economic factor in there, there should also be some teeth into the law so that if they find a situation as they have heard tonight, that they are able to cut off the individual, to prevent that from happening. Whether they are in a lease, somebody is going to have to be responsible for it. If they cannot, we can close them down, shut them down, put them out of business and the other factor is the safety factor. Mr. Neil stated they should consider if there are fees involved to make sure that the City has paid for those fees, which is another factor that should be considered. Mr. Neil if they do not call them on it, that is okay, but if there is a complaint on it and it is true and if they have not paid then they should be penalized. Mr. Neil moved to recommend referring Proposed Ordinance #2020-05 back to staff based on the discussion they have had tonight with their concerns. The motion was seconded by Mr. Contant. Mr. Lindell suggested if Mr. Neil and Mr. Contant would agree to it, they should leave the Safe Communities portion of the ordinance alone for now, even though they know there are flaws in it, to deal with the two big issues first and then they can go back and revisit that and noted they need to deal with them separately. Mr. Neil stated he does not think that is actually necessary because if they are going to look at the safety aspect of it, it is there and they should be able to then take that in consideration of how to adjust, change, keep or whatever. He stated it is inherent in the motion. Mr. Hare stated there should be something in there that says unless the person owns the property or has a signed lease agreement, they cannot rent the property. He stated that needs to be, so they cannot sublet the property, unless they are the owner or have a signed rental or lease agreement. Mr. Sudler requested that a person cannot sublease unless the landlord has authorized it to be included, because if the landlord authorizes them to sublease then they got permission from the landlord. Mr. Neil moved to recommend referring Proposed Ordinance #2020-05 back to Staff based on the discussion they have had tonight with their concerns. The motion was seconded by Mr. Contant and unanimously carried. Mr. Neil moved for adjournment of the Legislative Finance and Administration Committee meeting, seconded by Mr. Hare and unanimously carried. Meeting adjourned at 7:50 p.m.

COUNCIL COMMITTEE OF THE WHOLE MEETING OF FEBRUARY 25, 2020 PAGE 13 Mr. Neil moved for adjournment of the Council Committee of the Whole meeting. The motion was seconded by Mr. Sudler and unanimously carried. Meeting adjourned at 7:50 p.m. William F. Hare Council President WFH/TM/jt S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Committee-Minutes\2020\02-25-2020 CCW Minutes.wpd

Monthly Report January 2020 Office of City Assessor

ASSESSOR’S REPORT r - - -,. - - - - - - - - - - - - - - - - - - - - - - - - - - - -~ Number of Deeds Stamped for r--~==========================.----, 30 Ithe Month of Jan. 2019/2020 28 I Transfer Tax Dollar Amount for the Month of Jan. 2019/2020 $100 $93 I Thousands 22 $67 $62 25 18 $44 20 13 14 $37 15 $50 8 10 3 1 4 $0 $4 5 0 • 2020 $5 • 2020 0 $0 • 2019 • 2019 First Time Buyer for the Month Jan. 2019/2020 Realty Property of Jan. 2019/2020 Sales in Dollars Received Prior 28 to Recording 30 18 $6 $8 • Res. Non‐First $4 Millions 20 13 $6 $2 $2 $2 Time Buyers $4 $0 $0 $0 8 • 2020 $2 10 • Res. First Time $0 Buyers • 2019 0 2020 2019 Major Updates Nov ‐ 19 Dec ‐ 19 Jan ‐ 20 Assessment Change $536,300 $2,975,800 $188,300 Residential Sales Ratio Report Sales in Study Total Assessed Total Sale Price Ratio PRD Value 31 $4,428,900 $5,440,293 0.81 1.01 1

ASSESSOR’S REPORT Ratio – Assessed Value divided by Sale Price. PRD – Mean – A PRD above 1.03 tends to indicate assessment regressivity – high valued properties are under appraised relative to low valued properties. A PRD below .98 tends to indicate assessment progressivity – high valued properties are relatively over appraised. Points of Interest Scanning & Filing ‐ All new deeds are being scanned and attached to the CAMA software for easy retrieval. ‐ All appeal documents and correspondence are being scanned and attached to the CAMA software for easy retrieval. ‐ All old property record cards are being scanned and indexed into Fortis. 2020 Revaluation ‐ Tyler Technologies is finalizing the review of residential and commercial properties. (Please see attached Project Status report from Tyler Technologies) ‐ “Notice of Property Revaluation” letters were mailed to all properties in the City of Dover Assessor’s Office January Supplemental Billing ‐ Supplemental bills were mailed out totaling $8,408.62 2

FEB 24, 2020 CITY OF DOVER PAGE: 1 08:14 AM SALES RATIO REPORT CA324 PARID NBHD LUC ADDRESS UNITS STYLE YRBLT STORIES SFLA GRADE CDU TOTAL APPR SALE DT PRICE ASR ED05-066.16-02-09.00 3 R10 38 LOST TREE CT 1 8 1987 2 2390 B- AV 184,500 03-JAN-20 152,000 1.21 ED05-067.00-03-07.00- 6 R50 14 SESKINORE CT 8 2007 1 1926 C+ VG 185,400 27-JAN-20 250,000 .74

FEB 24, 2020 CITY OF DOVER PAGE: 2 08:14 AM SALES RATIO REPORT CA324 PARID NBHD LUC ADDRESS UNITS STYLE YRBLT STORIES SFLA GRADE CDU TOTAL APPR SALE DT PRICE ASR 007 ED05-067.05-01-69.00 18 R10 5 HEMSTED CT 1 13 2001 2 2148 B AV 202,400 31-JAN-20 232,000 .87 ED05-067.14-04-35.00 18 R10 149 RED OAK DR 1 6 1991 2 2634 B- GD 202,500 31-JAN-20 306,500 .66 ED05-067.15-05-29.00 10 R10 858 WOODCREST TRN 1 13 1984 2 1564 C AV 112,100 30-JAN-20 145,000 .77 ED05-067.17-01-51.00 3 R10 49 CARNOUSTIE RD 1 5 1974 2 2706 B- GD 277,800 31-JAN-20 297,000 .94 ED05-067.19-01-16.00 17 R10 6 HERITAGE DR 1 13 1977 2 1232 C AV 100,000 06-JAN-20 139,900 .71 ED05-067.19-01-22.00 17 R10 20 HERITAGE DR 1 13 1977 2 1232 C AV 102,200 31-JAN-20 125,000 .82 ED05-068.17-01-63.01 8 R10 49 WASHINGTON ST 1 1 2006 2 1672 B- VG 192,500 24-JAN-20 200,000 .96 ED05-068.19-05-76.00 14 R10 58 NICHOLAS DR 1 13 2010 3 1996 C+ GD 152,900 07-JAN-20 225,000 .68 ED05-076.03-01-15.00 14 R10 116 W SHELDRAKE CIR 1 5 2006 2 2118 C+ AV 195,700 10-JAN-20 225,000 .87 ED05-076.04-06-21.00 2 R10 505 ANN MOORE ST 1 13 2012 2 1760 C+ AV 168,900 13-JAN-20 205,000 .82 ED05-076.06-02-98.00 2 R10 21 FIELDSTONE CT 1 13 1978 2 1040 C- AV 79,800 10-JAN-20 115,000 .69 ED05-076.06-04-15.00 17 R10 7 LAMPLIGHTER LN 1 13 1983 2 1292 C AV 113,300 17-JAN-20 142,500 .80 ED05-076.06-08-57.00 17 R10 27 PERIWINKLE CT 1 13 1995 2 1260 C+ AV 109,700 30-JAN-20 135,000 .81 ED05-076.06-08-81.00 17 R10 104 PERIWINKLE DR 1 13 1994 2 1112 C+ AV 100,200 10-JAN-20 134,500 .75 ED05-076.07-01-22.00 2 R10 1182 JEFFERSON CT 1 13 1976 2 1825 C- AV 106,200 24-JAN-20 155,000 .69 ED05-076.10-03-45.00 16 R10 1404 WOODMILL DR 1 8 1991 2 1445 C+ AV 128,100 10-JAN-20 160,000 .80 ED05-076.12-03-59.01 2 R10 749 NORTH ST 1 1 2019 2 1428 C+ AV 174,400 16-JAN-20 174,900 ED05-076.13-02-46.00 14 R10 212 CHARRING CROSS DR 1 13 1997 2 1804 C+ AV 124,900 06-JAN-20 165,000 .76 ED05-076.13-02-50.00 14 R10 220 CHARRING CROSS DR 1 13 1997 2 1804 C+ AV 125,200 10-JAN-20 155,500 .81 ED05-076.13-05-05.00 14 R10 27 WESTOVER DR 1 5 2001 2 1986 C+ AV 173,200 02-JAN-20 241,000 .72 ED05-076.13-05-29.00 14 R10 255 NORTHDOWN DR 1 13 2001 2 1848 C+ AV 125,800 31-JAN-20 110,593 1.14 ED05-076.20-03-25.00 12 R10 514 WOODSEDGE RD 1 5 1960 2 2330 B AV 194,900 30-JAN-20 240,000 .81 ED05-076.20-03-51.00 12 R10 515 WESTWOOD DR 1 3 1962 1 2319 B AV 188,200 30-JAN-20 230,000 .82 ED05-077.05-02-08.00 10 R10 139 N AMERICAN AVE 1 3 1952 1 1350 C AV 128,200 16-JAN-20 145,000 .88 ED05-077.17-02-17.00 5 R10 936 N SUNSET DR 1 16 1956 1 1846 C+ AV 164,100 30-JAN-20 235,000 .70 ED05-085.12-01-80.00 12 R10 325 KESSELRING AVE 1 5 1966 2 1550 C+ FR 120,600 31-JAN-20 169,900 .71 LC05-058.14-01-01.603 1 R10 603 AUDREY DR 1 14 2003 1 1296 C- GD 65,200 16-JAN-20 71,500 .91 LC05-058.17-03-41.00 1 R10 67 PRIMROSE DR 1 11 1988 1 972 D+ AV 61,300 17-JAN-20 62,500 .98 LC05-058.18-01-27.00 1 R10 19 KAREN PL 1 11 1994 1 1248 D+ AV 68,700 31-JAN-20 95,000 .72

•••• •••••••• January 1, 2020 • 801 Poquonnock Road #6 Groton, CT 06340 Cheryl Bundek, City of Dover Assessor 5 E. Reed Street P, 80~.273.8605 Dover, DE 19903 F. 937.275.371: wv,w.tyle1ech.con The following is a listing of current activities and the status of each for the Dover, Delaware Revaluation Project to date. Please note new items in bold: I. Project Commencement • August 19th – Kickoff meeting held with Cheryl Bundek in assessment office. Andy Siegel also attended for IT needs specific to the Revaluation Project. • VPN for Ryan Zuck established on 09/23/19 by Andy Siegel • VPN for Randy Brougher & Steve Beccio established on 11/19/19 by Andy Siegel II. Data Edits/Review • Review NBHD’s per Assessor. Look for consistency with Dwelling Info and Sketch. o Fox Hall West o Lexington Glen o Clearview Meadows o Eden Hill Farm o Patriot Village III. Sales Verification • Sampling Period for Sales in 1/1/2017 – 12/31/2019. Only Valid Sales will be utilized for market analysis. o As of end of September there are a total of 2,713 sales with 1,232 being valid sales (45.41%) - 30% of the sales file has been validated. o As of end of October there are a total of 2,943 sales with 1,329 being valid sales (45.15%) - 60% of the sales file has been validated. o As of end of November there are a total of 3,393 sales with 1,591 being valid sales (46.89%) - 90% of the sales file has been validated. o As of end of December there are a total of 3,561 sales with 1,625 being valid sales (45.63%) IV. Residential Analysis • 9/18/19 – Data Mailers mailed out. Total count – 9,375. • 11/20/19 – Residential Cost Analysis started by Randy Brougher V. Commercial Analysis • 9/06/19 – Income & Expense forms mailed out • 9/16/19 - Start Analysis of returned Income & Expense forms. • 10/25/19 – Analysis of I&E continues • 11/25/19 – Commercial Cost & Income analysis started by Steve Beccio • Starting on 1/2/2020, Michael Tew will assist with Commercial Review

VI. Informal Hearings • Notice to Tax Payers (NTP) will be mailed the first week of February to property owners. Property owners will have 3 weeks to schedule appts for review. • Informal Hearing are scheduled between 2/17/2020 – 3/06/2020 ACTION ITEMS City of Dover: • Review preliminary values before sending out NTP Tyler/CLT: • Finish up Residential & Commercial Review Respectfully Submitted, Ryan Zuck Appraisal Project Manager Cc: Derek Arnold, Tyler Northeast Regional Manager Cheryl Bundek, City of Dover Assessor Activity From To Progress Responsible Party Project Commencement 08/19/19 08/19/19 100% Ryan Zuck Data Mailers (mailed) 09/01/19 09/30/19 100% City of Dover Income & Expense (mailed) 09/01/19 09/30/19 100% City of Dover Data Edits 08/19/19 12/31/19 100% Ryan Zuck Sales Verification 08/19/19 12/31/19 100% Ryan Zuck Residential Analysis 11/01/19 12/13/19 100% Randy Brougher Commercial Analysis 11/01/19 12/20/19 100% Steve Beccio/Ryan Zuck Residential Review 11/01/19 12/31/19 100% Ryan Zuck Commercial Review 11/01/19 01/10/20 75% Steve Beccio/Michael Tew Assessor Review of Values 12/01/19 01/24/20 75% City of Dover Mail Notices to Taxpayers 02/03/20 02/07/20 0% City of Dover Schedule/Conduct Informals 02/01/20 02/28/20 0% Tyler Technologies Staff Informals Resolution 02/12/20 03/06/20 0% Ryan Zuck Project Completion 03/20/20 03/20/20 0% Ryan Zuck

CITY OF DOVER, DELAWARE TYLER/CLT DIVISION STAFF MANAGEMENT Derek Arnold Northeast Regional Manager Ryan Zuck Appraisal Project Supervisor Randy Brougher Residential Analyst Steve Beccio Commercial Analyst Michael Tew Commercial Reviewer Chris Gobin Messier Technical Support Senior Project Supervisor Note: Staffing will be determined by availability based on commitments to other projects and may differ from the plan. All staff is subject to the approval of the Assessor. Actual dates may differ and will be finalized once detailed project plan is completed.

CITY COUNJCIL COM~UNJITY ENJHANJCEMENJT fUNJD REPORT JANJUARY 2020

CITY COUNCIL - FY 19/20 Page 1 of 5 CITY COUNCIL COMMUNITY ENHANCEMENT FUND JULY 1, 2019 - MARCH 4, 20 20 100-10-12-99-000-53037 Current Balance - $16,329.50 COM M UNITY ENHANCEM ENT FUND - $2,500 FOR EACH COUNCIL M EM BER PER DISTRICT AND $5,000 FOR THE AT-LARGE COUNCIL M EM BER. THE PURPOSE OF THE BUDGETED AM OUNT $25,000.00 FUND IS TO ALLOW M EM BERS TO CONTRIBUTE FUNDS TO A SM ALL PROJECT OR COM M UNITY NEEDS IN EACH DISTRICT. TOTAL $25,000.00 COUNCIL P.O. #/ TOTAL YEAR TO DATE SPONSOR VENDOR DESCRIPTION INVOICE # CHARGES DATE BALANCE 07/10/19 Taylor Convoy of Hope - Councilm an Taylor authorized the Em ail from $1,000.00 $1,000.00 $24,000.00 Dover designation of $1000.00 of his com m unity Ralph Taylor to enhancem ent funds to Convoy of Hope - Dover Janella Tauchus and email from Cornelius Murphy, Calvary Assem bly of God dated 07/10/19 07/10/19 Polce Convoy of Hope - Councilm an Polce authorized the designation Em ail from $1,500.00 $2,500.00 $22,500.00 Dover of $1500.00 of his com m unity Tanner Polce enhancem ent funds to Convoy of Hope - Dover to Janella Tauchus and email from Cornelius Murphy, Calvary Assem bly of God dated 07/10/19 07/24/19 Anderson Downtown Dover Councilm an Anderson authorized the Em ail from $50.00 $2,550.00 $22,450.00 Partnership (DDP) - designation of $50.00 of his com m unity David Capital City enhancem ent funds to the Downtown Dover Anderson to Farm ers Partnership (DDP) - Capital City Farm ers Janella Market Aprons Tauchus and email and invoice from Tina Bradbury dated 07/22/19 03/04/20 S:\BUDGETS\Coun-20.qpw

CITY COUNCIL - FY 19/20 Page 2 of 5 07/26/19 Anderson Destiny Christian Councilm an Anderson authorized the Em ail from $500.00 $3,050.00 $21,950.00 Church designation of $500.00 of his com m unity David enhancem ent funds to Destiny Christian Church Anderson to for their Book Bag and Supplies Giveaway the City Clerk's for low incom e youth Office and email and receipt from Pastor Dale L. Mast dated 07/26/19 07/29/19 Anderson Inner City Cultural Councilm an Anderson authorized the Em ail from $1,000.00 $4,050.00 $20,950.00 League designation of $1000.00 of his com m unity David enhancem ent funds to the Inner City Cultural Anderson to League for their string orchestra program the City Clerk's Office and letter from Mr. Reuben Salters dated 07/24/2019 08/02/19 Anderson Dover Post Councilm an Anderson authorized the Em ail from $496.00 $4,546.00 $20,454.00 designation of $496.00 of his com m unity David enhancem ent funds to the Dover Post for the Anderson to Central Delaware Housing Collaborative the City Clerk's advertisem ent for the Innovative Readiness Office and Training Program Public Notice letter from Mr. Gregg Bunkley and Public Notice dated 07/31/2019 08/05/19 Neil Persim m on Park Councilm an Neil authorized the designation of Em ail from $100.00 $4,646.00 $20,354.00 Place Condom inium $100.00 of his com m unity enhancem ent funds Fred Neil to Council, (PPPCC) to the Persim m on Park Place Condom inium Traci Inc. Council, Inc. for their "Back to School event" McDowell and a letter from Ms. Joyce Talley, President of PPPCC, Inc. dated 08/02/2019 03/04/20 S:\BUDGETS\Coun-20.qpw

CITY COUNCIL - FY 19/20 Page 3 of 5 08/05/19 Cole Persim m on Park Councilm an Cole authorized the designation Em ail from $100.00 $4,746.00 $20,254.00 Place Condom inium of $100.00 of his com m unity enhancem ent Scott Cole to Council, (PPPCC) funds to the Persim m on Park Place Traci Inc. Condom inium Council, Inc. for their "Back to McDowell and School event" a letter from Ms. Joyce Talley, President of PPPCC, Inc. dated 08/02/2019 08/06/19 Anderson Delaware Councilm an Anderson authorized the Em ail from $100.00 $4,846.00 $20,154.00 Multicultural and designation of $100.00 of his com m unity David Civic Organization, enhancem ent funds to DEMCO for their Back to Anderson to Inc. (DEMCO) School Block Party the City Clerk's Office and a letter from Ms. Leandra Marshall, VP, External Relations and Developm ent, DEMCO dated 08/06/2019 08/13/19 Taylor Delaware Councilm an Taylor authorized the designation Em ail from $250.00 $5,096.00 $19,904.00 Multicultural and of $250.00 of his com m unity enhancem ent Ralph Taylor to Civic Organization, funds to DEMCO for their Back to School Block the Janella Inc. (DEMCO) Party Tauchus and a letter from Ms. Leandra Marshall, VP, External Relations and Developm ent, DEMCO dated 08/13/2019 08/30/19 Cole Actors Attic Councilm an Cole authorized the designation of Em ail from $100.00 $5,196.00 $19,804.00 $100.00 of his com m unity enhancem ent funds Scott Cole to Actors Attic to pay for a bee m ascot costum e dated 08/29/19 for the Citizen Corp/DEMA Annual Fam ily and Kay Sass Em ergency Preparedness Day (Mascot and invoice Costume to be used multiple tim es for annual from Actors event) Attic dated 08/29/2019 03/04/20 S:\BUDGETS\Coun-20.qpw

CITY COUNCIL - FY 19/20 Page 4 of 5 11/08/19 Sudler The Boulevard Line Councilm an Sudler authorized the desgination Em ail from $500.00 $5,696.00 $19,304.00 Entertainm ent of $500.00 of his com m unity enhancem ent Roy Sudler, Jr. Restaurant funds to The Boulevard Live Entertainm ent dated Resaurant's Feeding the Less Fortunate 11/08/2019 Thanksgiving Event to be used for travel, food, and letter from and supples for the homeless Mr. Charles Boyer dated 11/05/2019 11/08/19 Taylor The Boulevard Line Councilm an Taylor authorized the Em ail from $400.00 $6,096.00 $18,904.00 Entertainm ent desgination of $ 400.00 of his com m unity Ralph Taylor, Restaurant enhancem ent funds to The Boulevard Live Jr. dated Entertainment Resaurant's Feeding the Less 11/08/2019 Fortunate Thanksgiving Event to be used for and letter from travel, food, and supples for the hom eless Mr. Charles Boyer dated 11/05/2019 11/25/19 Hare The Boulevard Line Councilm an Hare authorized the desgination of Em ail from $400.00 $6,496.00 $18,504.00 Entertainm ent $400.00 of his com m unity enhancem ent funds W illam Hare Restaurant to The Boulevard Live Entertainment dated Resaurant's Feeding the Less Fortunate 11/25/2019 Thanksgiving Event to be used for travel, food, and letter from and supples for the homeless Mr. Charles Boyer dated 11/05/2019 11/27/19 Slavin The Children's Councilm an Slavin authrorized the desgination Em ail from $400.00 $6,896.00 $18,104.00 Theatre, Inc. of $400.00 of his com m unity enhancem ent Tim othy Slavin funds to The Children's Theatre, Inc. ad to dated support perform ances featuring children ages 12/02/2019 8-18 and new actor m icrophones. and program ad order form 12/02/19 Cole The Children's Councilm an Cole authorized the designation of Em ail from $300.00 $7,196.00 $17,804.00 Theatre, Inc. $300.00 of his com m unity enhancem ent funds Scott Cole to The Children's Theatre, Inc. to support dated perform ances featuring children ages 8-18 and 12/02/2019 new actor m icrophones. 12//18/19 Cole Captial School Councilm an Cole authorized the designation of Em ail from $620.50 $7,816.50 $17,183.50 District - Central $620.50 of his com m unity Scott Cole Middle School enhancem ent funds to Capital School District - dated 12/16/19 Central Middle School for the 8th grade trip to and letter from the African Am erican History and Culture Ms. Shan Museum to W ashington, D.C. in April 2020 Green, Principal of Central Middle School 03/04/20 S:\BUDGETS\Coun-20.qpw

CITY COUNCIL - FY 19/20 Page 5 of 5 12/30/19 Anderson Code Purples Kent Councilm an Anderson authorized the Em ail from $354.00 $8,170.50 $16,829.50 County designation of his rem ining balance of $354.00 David of his com m unity enhancem ent funds to Code Anderson to Purple Kent County to assist in purchsae of City Clerk's cots, air mattresses, sleeping bags, blankets, Office dated sheets, etc. for Dover 12/26/2019 and letter from Ennio Em m anuel, CPKC, dated 12/26/2019 02/12/20 Cole Councilm an Cole authorized the designation of Em ail from $500.00 $8,670.50 $16,329.50 $500.00 of his com m unity enhancm ent funds to Scott Cole Dover Police Atheltic League (P.A.L.) to assit dated with the "Outrunning Childhood Cancer 5k 02/05/2020 Run/W alk" event - the $500 would go towards and from provided participant race day t-shirts Officer Anthony Smith (DPD) dated 02/05/2020 $8,670.50 $16,329.50 $8,670.50 $16,329.50 Budgeted District Council Sponsor YTD Expenditures Balance Am ount $5,000.00 At-Large Slavin $400.00 $4,600.00 $2,500.00 1st District Lindell $2,500.00 $2,500.00 1st District Polce $1,500.00 $1,000.00 $2,500.00 2nd District Hare $400.00 $2,100.00 $2,500.00 2nd District Taylor $1,650.00 $850.00 $2,500.00 3rd District Cole $1,620.50 $879.50 $2,500.00 3rd District Neil $100.00 $2,400.00 $2,500.00 4th District Anderson $2,500.00 $0.00 $2,500.00 4th District Sudler $500.00 $2,000.00 TOTAL $8,670.50 $16,329.50 03/04/20 S:\BUDGETS\Coun-20.qpw

CITY MANAGER’S MONTHLY REPORT JANUARY 2020

Blank Page

City of Dover Cust omer Services Department I Major Program Updates Number of Cust omers Served Jan 2020 23, 159 Jan 20 19 23,073 Difference &6 FY 2020 Year-to-Date 16&, 17& FY 2019 Year-to-Dat e 16&,234 Final Bills 487 479 8 3,842 4,082 Est imat ed Bills 162 190 (28) 1,341 1,359 Penalties Post ed $ 8,937 $ 6,172 $ 2,764 $ $ 49,358 45,737 Exten sio ns of Credit - Amoun t Ext ended $ 172,870 $ 134,365 $ 38,505 $ $ 894,996 846,045 Balance Tran sfers $ 5,91 2 $ 5,513 $ 399 $ 168,581 $ 71,751 Ut ility Collections $ 32,962 $ 4 7,449 $ (14,487) $ 274,070 $ 237,754 ~/ liscellan eous Billings $ 88,859 $ 72,433 $ 16,426 $ 1,112,256 $ 1,653, 293 Taxes Levied $ 163,827 $ 248,081 $ (84,254) $ 14,274,286 $ 13,057, 188 SillingAdjust ments s 40,261 s 32,010 5 8,251 s 67,171 $ 63,612 To tal Taxes Collected s 42,039 s 62,257 5 (20,218) $ 14,179,408 $ 1 2,902,967 Taxes Outstanding s 162,049 s 217,834 5 (55,784) $ 162,049 $ 217,834 Wr ~e Off Req uest - delinquent accounts $ 150,043 $ 64,300 $ 85,743 $ 405,653 $ 118,568.64 \1\frite Off Req uest - fCS adj ust ment $ 27 $ - $ 27 s 27 $ - Disconnect S\lmmarv Report 1.,n t ~ Fr,b 'l tl M:ir 19 Apr 1' M :iy ·Jti lun •~ 1,11 ·1• IJ IF,_ 1 tl Sl'>ll M Oct 'I~ Nnv 19 l"N'r 1• Ian 111 %ur C\J:;l Cul se¾ 97)') es% S-2¥. ~% 95¾ si·M ·35to S~¾ 96"½ "% S8¥. %% ~ c-t Tc-b l S Cut S,Y,t 9S'J; J'.)O; B,'? ·3·1'16 9~t $5'): 37')6 s,3,'t 97); ·33% S3,'i 31'16 TOfl!l l"Mys Avi;llaMP tn n• ,, ,.,_, 1,; 1; 1ll JJn-19 ll l eb•l9 Mar-19 l! " Apr-1!:! May•lY " Jl.in- 19 lt Jul-1!. Aug•lY ~l sep-151 11 tkH ~ Nov-19 ll IJeC·l!:! Jen-.!!.I Av..:1,1~1.: Au.uunb Cul Pl:!1Dwy 5,; .:.~ .~4 "' " Fi"b 1ti " Apr t J.< " )7 Sr>p M " .l..(I " 1:in 111 " Av..:1,1~1.: Au.uunb 1., n • ~ M:ir 19 M:iy 1ti llln 1~ 1111 1 IJIF, 1tl Oct 'I Nnv 19 """ l\v:,ilollh: lo Cul P1:'1 u,v 1! " "" ,, " "' ., " '" " i :, u . ., !. ;' 1«sl on original li.t If!/ 4>J ! lU l 11!'. 11,SJ 10'~~· ·"" 1n >ll E,'t >lJ ':d l Tntl!I ~ nn MP,!nal lt\l ~• 14; ;l ) U I ) ll4,71tUli ~-1('4_.117J.7? ~;.,rvm.oo $ )6.:;..':~ .,:i:i ~.;>)7,0f.f..~') )/17,l XIA.) ~-) .i4,':¼1,4'l ~n':-~li.~6.'1r, 5;;4,4 14. 1.~ ~., .)4_.) 11 ..1(1 ~ 10'1,.;i/i;.'ll $ 14'l_. :l.l l .44 Tt!tll Al.tu.ii C\i$l Cul 4,S ?36 914 10S5 1M5 l<m 7,3; 72] so,; S3( ~7 '51 s~ l ot.al$ oi Actin l C.\lt s 12a..-s-11A6 ) 112,336.39 SKe·,915.15 S1i7;36a.5!• )213,733.31 $217,6675 1 S12·t ·1SS.-57 S~7,71D.i0 S23USS,20 S116,S36.31 $22.S,SM.13 S107,39MO S137,715,83 Average Disconnects 5758 5251 5958 4333 3629 4845 4947 3428 2720 4438 3026 2518 3327 • Average Accounts Cut Per Day • Average Accounts Available to Cut Per Day

Work Orders Processed 2000 Finals * Initials * Check Reads * Verify Off * Medicals * Misc. 1500 1000 500 0 JAN-19 FEB-19 MAR-19 APR-19 MAY-19 JUN-19 JUL-19 AUG-19 SEP-19 OCT-19 NOV-19 DEC-19 JAN-20 . II I I I I I I I I Ill Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- 19 19 19 19 19 19 19 19 19 19 19 19 20 Series1 1503 1,380 1,687 1,572 1,753 1,686 1,736 1,930 1,535 1,831 1,394 1,282 1493 Payment Agreements / Extensions 800 700 600 500 400 _ , __ 300 200 100 0 ~= Jan- Feb- Mar- Apr- May- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- 19 19 19 19 19 19 19 19 19 19 19 19 20 Series1 541 510 446 479 457 408 507 631 597 449 341 481 685 CUSTOMER PAYMENT USAGE 80,000 60,000 40,000 20,000 0 Drive-Thru Over the Mail, Drop Credit Cards Bank Drafts Window Counter Box • 2020 YTD 13,166 25,126 125,100 1,666 13,928 • 2019 YTD 13,840 28,490 121,311 1,487 13,451

ELECTRIC DEPARTMENT Electric Divisions System Peak Total System Load Number of New Month outages customers Apr 18 55,574 Services Apr 18 100.68 May 18 63,188 Dec 17 2 261 Dec 17 25 May 18 127.43 June 18 68,290 Jan 18 4 263 Jan 18 17 June 18 146.76 Feb 18 1 32 Feb 18 89 July 18 160.51 July 18 78,686 Mar 18 29 3635 Mar 18 52 Aug 18 165.16 Aug 18 82,843 Apr 18 6 521 Apr 18 48 Sep 18 70,142 May 18 5 301 May 18 46 Sep 18 160.41 June 18 9 315 June 18 18 Oct 18 134.70 Oct 18 61,417 July 18 3 972 July 18 34 Nov 18 102.85 Nov 18 57,164 Aug 18 4 87 Aug 18 81 Dec 18 102.40 Dec 18 60,284 Sep 18 5 1331 Sep 18 43 Jan 19 65,342 Oct 18 4 123 Oct 18 47 Jan 19 117.57 Nov 18 6 46 Nov 18 69 Feb 19 111.72 Feb 19 57,306 Dec 18 5 5 Dec 18 11 Mar 19 106.88 Mar 19 59,310 Jan 19 1 1 Jan 19 29 Apr 19 52,734 Feb 19 1 3 Feb 19 23 Apr 19 91.74 Mar 19 0 0 Mar 19 22 May 19 138.05 May 19 60,603 Apr 19 5 277 Apr 19 77 Jun 19 146.50 Jun 19 68,769 May 19 3 148 May 19 18 Jul 19 164.38 Jul 19 83,229 Jun 19 11 418 Jun 19 23 Aug 19 78,519 Jul 19 15 4066 Jul 19 8 Aug 19 163.55 Aug 19 9 335 Aug 19 16 Sep 19 150.74 Sep 19 67,274 Sep 19 5 225 Sep 19 15 Oct 19 150.16 Oct 19 57,886 Oct 19 7 386 Oct 19 15 Nov 19 98.35 Nov 19 55,732 Nov 19 7 61 Nov 19 14 Dec 19 60,552 Dec 19 2 1325 Dec 19 4 Dec 19 104.57 Jan 20 4 78 Jan 20 15 Jan 20 103.57 Jan 20 60,649 Electric Monthly Outage Report The annual outage goal will be less than 295 minutes per customer, which is a Delaware Standard. This will be measured by calculating the System Average Interruption Duration Index. FY 20 YTD FY 19 FY 18 38 41.96 40.78 Outages Average Response Time Goal is less than 30 minutes Month Year-to-date Month Year-to-date 4 47 47.25 Minutes 35.55 Minutes PROGRAM UPDATES JAN 20 JAN 19 FY20 YTD Tree Trimming 122 166 1540 Number of Oil Releases 0 0 3 Lost Time Accidents – All Electric Utility Divisions 0 0 0 New Services 15 29 87

Fleet & Facilities Management Monthly Report JANUARY 2020 Fleet Maintenance PM Work Orders Completed: 37 Number of Tire Repairs: 5 Number of Road Repairs: 4 Other Work Orders: 63 Repair Hours: 182.5 Road Repair Hours: 4.5 Total Work Orders: 100 Fabrication Hours: 2 Misc. Hours: 23.5 PM Hours: 92 # Of Scheduled PM’s: 35 # Of PM’s: Completed: 37 Major Program Updates JANUARY JANUARY MEASURE 2020 2019 DIFFERENCE Fleet Maintenance - Scheduled PM appointments 37 out of 35 17 out of 35 57.14 % vs completed PM’s 105.71 % 48.57 % (Quantity and Percentage) Facilities Maintenance Facilities - Routine work orders 19 out of 20 24 out of 24 completed within 5 days 5.26 % 105.26 % 100 % (Quantity and Percentage) Facilities - Emergency work orders completed within 2 4 out of 4 2 out of 2 0% days (Quantity and 100 % 100 % Percentage)

HUMAN RESOURCES January 2020 Jan Feb Mar April May June July Aug Sept Oct Nov Dec Jan Total Category 19 19 19 19 19 19 19 19 19 19 19 19 2020 Caucasian* 289 290 294 292 295 297 297 297 299 294 293 293 297 n/a Minorities* 80 80 80 80 78 78 77 75 78 77 77 78 78 n/a Hired 6 3 5 2 3 4 1 2 8 3 1 4 7 49 Terminated/Resigned/ 2 1 1 4 2 3 2 3 4 7 2 2 5 38 Retired/Other Transferred/Promoted 1 0 1 1 1 3 1 1 1 3 1 1 4 19 Jobs Posted 7 4 3 1 11 2 3 3 31 2 0 9 9 85 Workers Comp. 4 2 5 2 5 1 3 2 1 2 2 3 7 39 Injuries Workers Comp. 113 77 20 104 196 160 187 270 169 186 178 176 168 2004 Hours *347 Full-time Employees: Part-time Employees: 28 (3) Pitts Center, 1 Recreation, 17 Library, 6 Police Department, 1 Central Services) -Numbers do not reflect, temporary, seasonal, relief fire dispatchers, committee or council members. Position Hired: Fire Dispatcher, Parking Enforcement Officer, PT Librarian, Accountant II, (2) PT Library Page, PT Library Clerk Transferred/Promoted: Motor Equipment Operator II Streets, Motor Equipment Operator II Sanitation, Sign/Street Painter, Director of Parks and Recreation Position Terminated/Resigned/Retired/Other: Parks and Recreation Director, Utility Maintenance Mechanic II, Motor Equipment Operator II-Night Street Sweeper, Fire Dispatcher, Police Officer Positions on Terminal Leave: Police Officer – February, (2) Police Officer – April, Library Director – April, Admin Assistant PW – March, Water/Wastewater Maintenance Supervisor- June, Arborist-June Recruitment Information (January) Native American Black/ Hawaiian/ Two or Not Indian/ African Hispanic/ Positon Total Apps In Dover Out of Dover Unknow n As ian Other More Wh ite Unknow n Hispanic/ Unknown Male Fem ale Unknow n Alaskan America Lat ino Pacific Races Latino Native n Islander Assistant City Clerk 18 5 13 0 0 0 5 0 2 8 3 2 12 4 6 10 2 W ater W aste W ater Marni. 2 0 2 0 0 0 0 0 0 2 0 0 2 0 2 0 0 Supervisor Laborer II 15 4 11 0 0 0 4 0 1 9 1 1 12 2 13 0 2 Part-time Service Clerk 37 21 16 0 0 1 14 0 5 11 6 4 27 6 9 25 3 Motor Equipment Operator Ill Stormwater 1 0 1 0 0 0 0 0 0 1 0 0 1 0 1 0 0 Motor Equipment Operator II - Stormwater 2 0 2 0 0 0 0 0 0 2 0 0 2 0 2 0 0 *Resumes come from Indeed do not always list address

HUMAN RESOURCES (Continued) Open or Currently Recruiting* Open or Currently Jan Feb March April May June July Aug Sept Oct Nov Dec Jan Recruiting by Dept. 19 19 19 19 19 19 19 19 19 19 19 19 20 Electric 6 6 6 7 7 6 6 6 7 9 9 6 7 Public Works 11 11 9 7 6 4 5 5 10 10 11 11 8 Police 4 4 2.5 4.5 5.5 5.5 5.5 6 6 4 4 3 2 Water Waste Water 4 All Other Departments 6 7 8.5 7.5 6.5 7.5 7 7.5 16.5 18.5 18 17 15.5 Totals 27 27 26 26 25 23 23.5 24.5 39.5 41.5 42 37 36.5 *Not used for Budgeting Purposes Electric: (3) Lineman, Engineering Services Superintendent, Electrical Engineer, Electric Director, Ground Worker Public Works:(2) Motor Equipment Operator I – Sanitation, Motor Equipment Operator I -Stormwater, Motor Equipment Operator III – Stormwater, Motor Equipment Operator II-PW Floater, Motor Equipment Operator I – Streets, Motor Equipment Operator II – Night Street Sweeper, MEO III-Streets Police: Chief of Police, Police Clerk I Water Waste Water: Motor Equipment Operator I (Wastewater), (2) Civil Engineer, Utility Maintenance Mechanic II All Other Departments: Accountant II, Mechanic I, Administrative Assistant – Mayor, Assistant to Director of Council Affairs, Inspector I – Life Safety, Inspector I – Code Enforcement, Grant Writer, Laborer II– Parks and Recreation, Service Center Clerk (PT), Fleet and Facilities Manager, Assistant City Clerk, Field Service Representative I, Library Clerk I (PT), Librarian I (PT), Assistant Library Director, Office Assistant II, Administrative Assistant – Central Services Turnover Statistics 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 Total Turnover % 5.57 6.75 11.00 10.91 6.02 12.05 8.68 15.36 10.33 9.66 1.33 Termination Turnover % 0.27 1.08 0.29 1.47 0.57 0.28 0.54 1.92 1.36 0.54 0.27 Resignation Turnover % 2.12 4.05 5.21 5.01 2.29 7.56 6.24 7.41 5.98 6.17 0.53 Retirement Turnover % 3.18 1.62 5.50 4.42 3.15 4.20 1.90 4.39 2.45 2.68 0.27 Other - - - - - - - 1.65 0.54 0.27 0.27 2012 Healthcare cost sharing implemented; 2013 Healthcare cost sharing implemented for DOE 2016 RIF in Economic Development; 2018 RIF in Electric *2019, Percentages update in January 2020 Average Employees 2010 2011 2012* 2013* 2014 2015 2016 2017 2018 2019 2020 Total Number of Employees Separating from 21 25 38 37 21 42 32 56 38 36 5 Service Average Number of Full-time Employees 362 356 333 325 331 333 340 337 340 346 347 Average Number of Part-time Employees 16 15 12 14 18 24 28 28 28 26 28 * Healthcare cost sharing implemented

HUMAN RESOURCES (Continued) Workers Compensation Cost CY 2020 Department Grounds $7 Police $10 Total Cost (In thousands) Total: $17,000

INFORMATION TECHNOLOGIES Service Requests Resolved 70 63 65 60 50 1111 41 52 47 44 48 51 45 47 47 49 44 52 38 39 41 38 41 41 38 38 40 - 30 r1 I I II .... 33 31 r1 - 27 27 20 I I I I I I I I I I r-, I 10 I I I I I I I I I I I I I 0 I I I I I I I I I I I I I • Requests Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 • Completed Programming Requests Completed 50 44 44 39 38 41 41 40 34 34 32 32 30 30 31 32 30 24 25 27 27 27 26 24 24 22 22 21 21 20 10 0 • Requests Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 • Completed Page Views - City of Dover Web Page 40,000 35,000 Pages Viewed 30,000 36,316 25,000 32,907 30,253 26,784 27,603 26,691 28,996 26,691 29,209 28,293 28,153 25,808 25,888 20,000 15,000 10,000 5,000 0 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Noteworty: Tyler ERP Phase 2 (HR/Payroll) ON HOLD Tyler Phase 4 Kickoff meeting held on 1/29. Completed ALL Windows 10 upgrades on time. Doing computer lifecycle replacements.

January 2020 Monthly Report Highlighted Special Events & Attendance: Tuesday Talks: The Archaeology of Dover Air Force Base 30 Engineer Early's Pop-Up STEM Center 35 PUBLIC LIBRARY Mad Hatter Tea Party 153 Total Items Checked Out: 29,139 Programs: Offered Attended E-books: 3,449 Adult 69 716 New Library Cards: 366 Teen 36 396 Children 37 879 Library Card Holders: 31,371 Job Center 25 263 Service Area Population: 62,527 Passport 310 Library Visitors: 21,987 Services: Income $12,168.25 Received: Meeting Rooms Usage: 448 Computer Users: 4,852 Wireless Users: 1,497 Items Loaned to/Received from Other Libraries: 9,593

Parks & Recreation January 2020 Monthly Report Parks & Recrea on Highlights  Master Planning for Dover Park. Nothing new to report this month.  Schu e Park Master Plan/Land Improvements. Nothing new to report this month.  John W. Pi s Recrea on Center was the place to be in January for exci ng sports ac on! Friday evenings, our youth Indoor Soccer League was never dull with those happy li le faces kicking the ball down the court! Saturday mornings were a bouncing good me with our youth Basketball League. Then Saturday a ernoons into all day Sunday indoor Field Hockey takes over with our Elementary, Middle School, High School, Adult Women and Adult Co‐Ed League play. February will be just as busy, come out to see the ac on, you wont be disappointed in the fun!  Robin Eaton was named Director of Parks and Recrea on. He brings a diverse sports background and love of the outdoors and parks with him in this new role with the City. The Grounds Division is now merged with Parks & Recrea on. This has been a seamless transi on for Mr. Eaton and staff alike.  Spring & Summer ac vity planning is underway. While we are in the midst of our Winter programming, staff is already working on programs and ac vi es for this spring and summer. Stayed tuned! :······································································································································ Silver Lake Commission ‐ Mee ng in January, the Commission welcomed Andy Riggi from Kent County Planning. Mr. Riggi gave an overview of the December 19th force main break. Other topics of discussion included an update from our Public Works department, poten al spring clean up dates, and providing bi‐annual updates to the Parks Recrea on and Community Enhancement Commi ee. Councilman Anderson and Councilman Taylor a ended the mee ng as well. Recrea on Center Usage by the Hour (Includes 2 courts & mul ‐purpose room) Open Gym: 287.5 hrs Recreation Revenue Breakdown Fitness Classes: 11 hrs Leagues: 241 hrs Sports Classes: 21 hrs FY20 • General Recreation FY19 • General Recreation Mee ngs/Rentals/Events: 24 hrs - t I Spons • Sporu General Recrea on: 13.5 hrs • Trips • Trips leagues Leagues January (indoor/outdoor) League Programming Par cipant Count January 2020 January 2019 Par ci‐ General Recrea on $1,326 General Recrea on $839.50 Ac vity pants Spectators Loca on Sports $650 Sports $1,190.00 CoEd Field Hockey 232 140 Gymnasium Trips $750 Trips $750.00 Womens Leagues $2,397 428 308 Gymnasium Leagues $2,710.00 Field Hockey High School 617 1224 Gymnasium Field Hockey Middle School 672 1356 Gymnasium Field Hockey Pi s Center Par cipants Jan 20 FYTD 20 Jan 19 FYTD 19 Elementary 65 106 Gymnasium Field Hockey Open Gym 331 1,868 305 1,733 Field Hockey Clinic 24 31 Gymnasium General Recrea on 71 915 186 848 Youth Basketball 1912 3444 Gymnasium Leagues 11,077 23,015 13,236 26,340 Girls Lacrosse Clinic 132 156 Gymnasium Sports Classes 501 520 398 398 Youth Indoor Soccer 212 404 Gymnasium

January 2020 Procurement & Inventory Report Measure FY 2020 FY 2019 DIFFERENCE Issue Effectiveness – How often the FY 2020 (To date) FY 2019 (Total) warehouse has what the departments [1530/(1530+86)]*100 [4,323/(4,323+160)]*100 -1.75% need when it’s needed. 94.68% 96.43 % [issues / (issues + back orders)] * 100 Turn Over Rate – Indicates that the material stocked is the material being 0.84 Turnovers per 0.66 Turnovers per +0.18 Turnovers per used. (2018-2019 Goal 1 per year) year year year WITHOUT TRANSFORMERS BID REQUESTING COMMODITY TERM STATUS as of February 3, 2020 NUMBER DEPARTMENT FY 20 Street and Alley One 20-0014PW Public Works Forwarded to Public Works on 12/19/2019. Program Time One Forwarded to City Manager's Office on Salary and Benefit Study 20-0016CM City Manager Time 12/19/2019. Puncheon Run Grit One 20-0017PW Public Works Removal System Time Bid opening on February 5, 2020 @ 2:00 pm One Demo of 28 S Queen Street 20-0019PI Planning/Inspections Forwarded to Inspections on 1/13/20. Time Chiller Replacement at One 20-0020PD Police Dept. Bid opening on February 18, 2020 @ 2:00 pm Dover Police Department Time Development of the Silver One RFP opening on February 19, 2020 @ 2:00 Lake Dam Emergency 20-0021PW Public Works Time pm Action Plan FUEL USE FY 2020 TO DATE FY 2019 TO DATE STOCK WITH OVER 60 MONTH SUPPLY (5 YEARS) Unleaded: 80,645 gallons 77,547 gallons Electric: $ 482,768.49 268 Line Items Diesel: 45,314 gallons 43,324 gallons Water: $ 14,019.04 31 Line Items Dollars Spent: $234,222.16 $249,162.02 General: $ 22,299.84 86 Line Items Total: $ 519,087.37 385 Line Items Purchase Orders for Stock by Fund Issues from Stock by Fund FY 2020 TO DATE FY 2019 TO DATE FY 2020 TO DATE FY 2019 TO DATE Electric: $652,714.83 $483,866.75 Electric: $528,019.51 $557,272.66 Water: $70,136.74 $110,564.41 Water: $81,487.09 $100,804.68 Wastewater: $269.37 $2158.98 Wastewater: $1,201.15 $1,646.57 General: $62,542.09 $68,067.81 General: $57,817.42 $64,226.25 Total: $785,663.03 $664,657.95 *Total: $691,078.09 $734,434.78 Warehouse Stock Money Spent for Postage/Postal Services FY2020 FY2019 FY 2020 TO DATE FY2019 TO DATE Total Dollar Value: $1,829,987.20 $2,155,939.98 $88,737.28 $78,567.29 Total Line Items: 1,147 1,296 * Total of Issues from Stock by Fund includes Issues from Sale from Stock (SS) and Electric Returns (ER).

PUBLIC WORKS CONSTRUCTION INSPECTION Subdivisions Site Development The following required inspection services The following required inspection services Seskinore Court The Grande, Building 4 Nottingham Meadows Eden Hill Medical Center Patriot Village Leander Lakes Tall Pines Eden Hill Commercial Center The Arbors Blue Hen Apartments Eden Hill Lidl's Grocery Store Chestnut Grove MRMS Building Capital Station Dunkin Donuts 90 Saulsbury Road Dunkin Donuts North SANITATION Monthly Total Refuse (Tons) Sanitation Hours 700 634 564 1000.00 600 507 900.00 800.00 500 700.00 402 600.00 371 500.00 400 335 400.00 300.00 300 200.00 100.00 0.00 200 Jan 19 July 19 Jan 20 March 19 Feb 19 April 19 May 19 June 19 Aug 19 Sept 19 Oct 19 Nov 19 Dec 19 100 0 0 0 Bulk Collection Mechanized Hand Trash Yard Waste Collection Collection Collection • Bulk • Rear Loaders • Automated • JAN 19 • JAN 20 Note: PW started keeping track of Yard Waste Collection in July 2019. Sanitation JANUARY 20 FYTD 20 JANUARY 19 FYTD 19 Trips to DSWA Sandtown Landfill 200 1,389 184 1,384 Total Tonnage to DSWA 1,005 7,445 990 7,648 90-Gallon Containers Delivered 51 314 32 264 300-Gallon Containers Delivered 3 8 4 46 Total Man Hours-containers Delivered 27 182 26 286

CURBSIDE RECYCLING STATS MONTHLY TOTAL # OF TOTAL # OF CANS COLLECTED ACCOUNTS WEIGHT/LBS. AVE. LBS. January 2020 22,320 9788 273,540 12.26 STREETS & STORMWATER Streets & Stormwater JANUARY 20 FYTD 20 JANUARY 19 FYTD 19 Signed Installed 17 57 18 43 Signs Repaired 42 83 23 62 Curbs Painted Yellow (feet) 0 390 0 78 New Post Installed 17 39 13 27 Storm Catch Basins Repaired 0 13 2 4 Storm Catch Basin Repairing (Hrs.) 0 52 2 19 Storm Catch Basins Cleaned (LF) 40 1,256 0 1 Storm Catch Basins Cleaning (Hrs.) 3 13 0 3 Hot Mix Patching (Tons) 0 91 0 0 Hot Mix Patching (Hrs.) 0 100 0 0 Cold Mix Patching Hrs.) 6 24 51 76 Concrete Work (Hrs) 38 194 3 29 Concrete Patching (Cubic Yards) 2 31 0 4 Ditch Work (Hrs). 1 1 0 1 Street and Alley Maintenance (Hrs) 0 6 34 40 Street Sweeping (Miles) 432 6,709 183 1,513 Street Sweeping (Cubic Yards) 46 555 14 182 Leaves Collected (Cubic Yards) 888 11,261 702 10,546 Leaf Collection (Miles) 734 7,374 518 5,726 GROUNDS Work Orders Total Work Orders = 26 General = 25 Arborist = 1 Arborist Crew January 2020 January 2019 Trees Trimmed 40 29 Trees Removed 4 12 Stumps Removed 38 2 Trees Planted 0 1 Root Pruning 1 0

Arborist Crew - Continued trimming street trees and alleys. - Tree removals. Beautification Crew - Assisted tree crew on trimming and removals. Mowing Crew - Assisted tree crew on alley trimming. - Assisted tree crew on tree removals and trimming. Litter Removal - Litter is being picked up on City properties as per the weekly schedule. - Litter person has been diligent in the reporting of destruction in City parks. - 173 trash cans collected. Miscellaneous - Picked up and chipped 377 Christmas trees. - Cleared vegetation from Silver Lake spillway and river’s edge. - Mowed wet wells. - Removed trees off Silver Lake. -Removed garland and wreaths from Loockerman St. and The Plaza. - Grounds employees attended DNLA training. - Mulched walking path at Schutte Park. GEOGRAPHIC INFORMATION SYSTEMS (GIS) Customers Service Put together a spreadsheet of water meters that are addressed incorrectly in HTE. Information Technology Discuss POSM project and potential issues. Other Researched Luther Village addressing for Kent County. Planning & Inspections Created a '2020 proposed property maintenance areas layer and map. Public Works Monthly recycling update. Public Works Created a map of Leander Lakes utilities to show where the City is taking ownership. Public Works Monthly DSWA billing update. Public Works Resolving tablet and software issues for Engineer. Public Works Put data together and met Environmental Scientist for KCI MS4 QC. Public Works Updated the snow plan maps and exported them out for inclusion in the plan. Public Works Created a spreadsheet of water mains by age and type. Public Works Updated the parcels, rentals, and active AHI layers. Public Works Updated the water and sanitary sewer near the West Dover Connector. Public Works Checked the 'Unmatched Addresses' for the water consumption project. Made fixes where possible and noted issues in HTE and Kent COD address points. Public Works Monthly recycling updates. Public Works Completed review of community map data and ran the initialization tool for submitting new data.

ENGINEERING SUMMARY Major Program Updates JANUARY 20 JANUARY 19 DIFF PREVIOUS FY20 YTD FY19 YTD State and Federal Violations 0 0 0 0 Water Quality Complaints 7 1 +6 42 49 62 Plan Review Completed Within 30 days of Submission 0 3 -3 14 14 40 WATER & WASTEWATER OPERATIONAL SUMMARY Task JANUARY 20 PREVIOUS JANUARY 19 CURRENT FY Water Production - Daily Average 4,489,581 4,344,258 977,978,000 Average Field Response Time (goal is <30 minutes) 14 17 18 Water Mains Repaired 1 3 0 4 Water Service Lines Repaired 3 10 2 13 Wastewater Mains Repaired 0 2 0 2 Wastewater Service Lines Repaired 0 2 3 2 Sewer Lines Flushed - linear feet 47,320 312,090 46,256 359,410 Sewer Mains Videoed -linear feet 0 4,456 3,456 4,456 Sewer Manholes Cleaned 237 1,479 245 1,716 Total Fire Hydrants in Service 1,839 1,839 1,839 1,839 Total Water Meters in City Distribution System 13,594 13,593 13,511 13,594 Dec 18 Jan 19 Feb 19 March 19 April 19 May 19 June 19 Total Water Prod. 138,024,000 134,672,000 130,000,000 160,520,000 144,473,000 163,697,000 171,112,000 Billed Consumpt. 125,169,000 126,033,000 124,038,000 125,349,000 136,797,000 141,380,000 138,786,000 Total Flow To County 219,743,000 176,479,000 172,258,000 184,046,000 190,226,000 150,963,000 147,233,000 Billed Discharge 97,541,000 97,698,000 100,579,000 90,349,000 100,603,000 102,534,000 104,048,000 * July 19 Aug 19 Sept 19 Oct 19 Nov 19 Dec 19 Jan-20 Total Water Prod. 192,330,000 196,988,000 167,793,000 158,696,000 136,212,000 125,959,000 139,177,000 Billed Consumpt. 160,762,000 186,715,000 175,315,000 145,815,000 148,986,000 116,253,000 115,851,000 Total Flow To County 166,639,000 116,853,000 109,001,000 134,055,000 96,023,000 130,722,000 105,628,000 Billed Discharge 108,772,000 118,878,000 111,495,000 108,525,000 105,865,000 91,962,000 95,816,000

WATER & WASTEWATER FLOW DATA 250,000,000 200,000,000 150,000,000 100,000,000 50,000,000 0 T T T T T T T T Dec-18 Jan-19 Feb-19 Mar-19 Apr-19 May-19 Jun-19 Jul-19 Aug-19 Sep-19 Oct-19 Nov-19 Dec-19 Jan-20 Total Water Production Billed Consumption Total Flow to County Billed Discharge 1. In general, Billed Consumption should be less than Total Water Production due to system water losses (fire hydrant use, breaks, etc.). 2. In general, Billed Discharge will be less than Total Flow to County due to system inflow & infiltration occurrences. 3. Total Water Production and Total Flow to County directly match readings taken from the 1st of the month to the end of the month for the month reported. Due to meter reading routes, readings are made throughout the month and billed within 3 days. As such, Billed Consumption and Billed Discharge components can be up to 30 days behind Total Water Production and Total Flow to County readings. 4. Dec 18 through Apr 19 and Dec 19 Total Flow to County is higher than Total Water Production due to #2 above (higher than average rainfall during these months). 5. Nov 19 and Jan 20 Total Flow to County is lower than average Total Flow to County due to lower than average rainfall during this month in conjunction with #3 above. 6. Sep 19 and Nov 19 Billed Consumption is higher than Total Water Production due to #3 above.

City afDave~ Finance Department MW anuary2020 PLEASE NOTE - TJ-JJS 'REPORT PRO VIDES TOP LJ1VE .INFO.Rh-IA TJON ON 11/E OPERA1" . l l.lVDS. IF YOU WrO ULD UKE ADDJ170NAL JNFORJl.1A 1'/0N. ~ 9E FEET, FREE ro C01V TACI' 1H£ FINANCE DEPART!i1EN. •

Finance Department Monthly Report January 2020 This page intentionally left blank Page 2

Finance Department Monthly Report January 2020 CITY OF DOVER ACTIVITY REPORTS JANUARY 2020 FINANCE DEPARTMENT ACTIVITY LEVELS FY19 YTD FY20 YTD BANK TRENDS Number of Deposits Made (Hand, ACH & Wire, Lockbox) 4,154 4,351 Total Amount of All Deposits $ 83,985,112 $ 108,490,375 Other Activity Number of Pay Periods 15 16 Number of Payroll Checks & Direct Deposits Issued 5,844 6,286 Number of Pension Checks Issued 1,801 1,808 Total Pension Benefits Paid - Defined Benefit Plan $ 3,232,055 $ 3,283,236 ACCOUNTS PAYABLE Number of Check Vouchers 3,611 3,786 Number of EFT Vouchers L _ _ _ __ Vouchers Dollar Amount Disbursed ________,____________JII $ 1,635 43,385,702 $ 1,632 43,477,203 L _ _ _ __ FY19 YTD Wages FY20 YTD Wages $61,216 $28,423 $482,548 $129,218 $377,791 $377,950 $52,2 $343,315 62 $365,512 $344,692 $967,348 $1,116,613 $898,813 $1,258,484 $9,862,783 $10,998,402 I Regular Regular I All over time All over time I Vacation Vacation I Sick Sick I Terminal Leave - Retiree Vacation/Sick Payout Terminal Leave - Retiree Vacation/Sick Payout I Personal Personal Other • Comp Time Other • Comp Time I Page 3

Finance Department Monthly Report January 2020 City of Dover General Fund Summary Fiscal Year to Date (January 2020) Revenues Budget Revised Budget Actual % Property & Transfer Taxes $ 16,121,700 $ 16,121,700 $ 15,608,479 97% Program Revenues 10,570,600 10,570,600 6,316,727 60% Utility Transfers 11,000,000 11,000,000 6,416,730 58% Grants 688,500 688,500 285,129 41% Interfund Services 5,749,900 5,749,900 2,695,331 47% All Other 1 933,000 933,000 315,030 34% $ 45,063,700 $ 45,063,700 $ 31,637,425 70% Expenditures Budget Revised Budget Actual % 2 $ 28,694,900 $ 28,674,700 $ 14,740,761 51% Program Expenses Interfund Services 10,312,700 10,312,700 5,313,833 52% Debt Service 500,000 500,000 272,667 55% Post Retirement Benefits 1,894,900 1,894,900 1,105,370 58% Pension Fund Contributions 964,600 964,600 341,250 35% Capital Project Transfers 3,261,600 3,261,600 2,446,200 75% All Other 3 1,235,000 1,236,600 763,714 62% $ 46,863,700 $ 46,845,100 $ 24,983,795 53% 1 Includes Franchise Fees, Miscellaneous Receipts, Garrison Farm Rent, Sale of Assets, Return Check Fees, Fund Interest Income, and Investment Manager Cost 2 Includes Stormwater Account 3 Includes Misc. Grant Exp., Bank and CC Fees, Street Lights Expense, DDP Contribution, Transfer to Electric I&E, and Bond Issue Costs Page 4

Finance Department Monthly Report January 2020 General Fund Revenues $18,000,000 $16,000,000 $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $- Property & Transfer Taxes Program Revenues Utility Transfers • Budget Revised Budget • Actual Grants - I- - Interfund Services All Other 1 General Fund Expenditures $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $- I • liiil - • Budget Revised Budget • Actual Page 5

Finance Department Monthly Report January 2020 City of Dover Water Fund Summary Fiscal Year to Date (January 2020) Revenues Budget Revised Budget Actual % Customer Sales $ 5,530,800 $ 5,530,800 $ 3,418,301 62% Impact Fees 570,000 570,000 174,364 31% Rents 410,200 410,200 212,244 52% Miscellaneous 1 33,000 33,000 51,227 155% $ 6,544,000 $ 6,544,000 $ 3,856,136 59% Expenditures Budget Revised Budget Actual % Program Expenses $ 3,090,700 $ 3,090,700 $ 1,539,878 50% Interfund Services 1,067,800 1,067,800 515,086 48% Debt Service 760,000 760,000 318,148 42% Post Retirement Benefits 113,200 113,200 65,910 58% Capital Project Transfers 1,500,000 1,500,000 1,125,000 75% Electric I&E Transfer 149,000 149,000 99,337 67% General Fund Transfer 500,000 500,000 291,690 58% All Other 2 14,000 14,000 13,105 94% $ 7,194,700 $ 7,194,700 $ 3,968,154 55% 1 Includes Interest Earnings and Miscellaneous Income 2 Includes Bank & CC Fees Page 6

Finance Department Monthly Report January 2020 Water Revenues $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $- Customer Sales Impact Fees Rents Miscellaneous 1 Budget Revised Budget Actual Water Expenditures $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $- Program Expenses Interfund Services Debt Service Post Retirement Benefits Capital Project Transfers Electric I&E Transfer II General Fund Transfer ___ All Other 2 • Budget • Revised Budget • Actual Page 7

Finance Department Monthly Report January 2020 City of Dover Wastewater Fund Summary Fiscal Year to Date (January 2020) Revenues Budget Revised Budget Actual % Customer Sales $ 8,763,600 $ 8,763,600 $ 5,141,477 59% Impact Fees 480,000 480,000 167,758 35% Miscellaneous 1 33,200 33,200 9,976 30% $ 9,276,800 $ 9,276,800 $ 5,319,211 57% Expenditures Budget Revised Budget Actual % Program Expenses $ 1,349,000 $ 1,349,000 $ 694,743 52% Kent County Treatment Fee 5,101,900 5,101,900 2,333,729 46% Interfund Services 769,200 769,200 386,703 50% Debt Service 672,500 672,500 318,735 47% Post Retirement Benefits 113,100 113,100 66,110 58% Capital Project Transfers 900,000 900,000 675,000 75% Electric I&E Transfer 149,000 149,000 99,340 67% General Fund Transfer 500,000 500,000 291,690 58% All Other 2 29,000 29,000 4,517 16% $ 9,583,700 $ 9,583,700 $ 4,870,566 51% 1 Includes Interest Earnings, Miscellaneous Income, and Wastewater Penalties 2 Includes Bank & CC Fees and Bond Issuance Cost Page 8

Finance Department Monthly Report January 2020 Wastewater Revenues $10,000,000 $9,000,000 $8,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $- Customer Sales Impact Fees Miscellaneous 1 • Budget • Revised Budget y Actual Wastewater Expenditures $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 II -= $1,000,000 $- Program Expenses Kent County II Interfund Services II Debt Service --- II Post Retirement Capital Project Iii Electric I&E Transfer General Fund Transfer - -- All Other 2 Treatment Fee Benefits Transfers • Budget • Revised Budget y Actual Page 9

Finance Department Monthly Report January 2020 City of Dover Electric Fund Summary Fiscal Year to Date (January 2020) Revenues Budget Revised Budget Actual % Customer Sales $ 84,008,400 $ 84,008,400 $ 49,240,150 59% Distribution of Earnings (2,873,800) (2,873,800) (1,700,570) 59% All Other 1 960,400 960,400 925,917 96% $ 82,095,000 $ 82,095,000 $ 48,465,497 59% Expenditures Budget Revised Budget Actual % Power Supply & Generation $ 47,785,900 $ 47,785,900 $ 24,340,276 51% Electric Operating Div. Exp. 7,046,200 7,046,200 3,456,912 49% Interfund Services 3,912,900 3,912,900 1,793,542 46% Debt Service 1,379,500 1,379,500 816,369 59% Post Retirement Benefits 721,400 721,400 420,800 58% Capital Project Transfers 6,816,000 6,816,000 4,544,000 67% General Fund Transfer 10,000,000 10,000,000 5,833,350 58% Depreciation Reserve 5,000,000 5,000,000 1,666,670 33% Rate Stabilization Reserve - 3,700,000 - 0% All Other 2 2,053,500 2,053,500 1,047,737 51% $ 84,715,400 $ 88,415,400 $ 43,919,656 50% 1 Includes Rental Revenue, Miscellaneous Service Revenue, Interest Income, Penalties, General Service Billing Received from Uncollectible, and Green Energy Charge 2 Includes Utility Tax, Interest on Deposits, Green Energy, A/R Write-offs, and Bank & CC Fees Megawatt Hours Sold & Purchased Budget Rev. Budget Actual Sales to Customers MWh (excl. Street Light MWh) 752,307 752,307 450,153 Sales per MWh $106.09 $106.09 $103.94 Purchased/Generated MWh 785,072- 785,072- 467,044- All In MWh Supply & Generation $60.87 $60.87 $52.12 Page 10

Finance Department Monthly Report January 2020 Electric Fund - Revenues Mi l lions $(10) $- $10 $20 $30 $40 $50 $60 $70 $80 $90 Budget Revised Budget Actual • Customer Sales • Distribution of Earnings .. All Other 1 Electric Fund - Expenditures $55,000,000 $50,000,000 $45,000,000 $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 I =~=- I $5,000,000 $- Power Supply & Electric Operating Div. I iiii Interfund - Debt Service Post Retirement Capital Project General Fund Depreciation Rate Stabilization All Other 2 Generation Services Benefits Transfers Transfer Reserve Exp. Reserve + + + Budget $47,785,900 7,046,200 3,912,900 1,379,500 721,400 6,816,000 10,000,000 5,000,000 - 2,053,500 + + + Revised Budget $47,785,900 7,046,200 3,912,900 1,379,500 721,400 6,816,000 10,000,000 5,000,000 3,700,000 2,053,500 Actual $24,340,276 + 3,456,912 1,793,542 816,369 420,800 4,544,000 + 5,833,350 + 1,666,670 - 1,047,737 • Budget .. Revised Budget .. Actual Page 11

Finance Department Monthly Report January 2020 This page intentionally left blank Page 12

Finance Department Monthly Report January 2020 City of Dover Division Expense Summary (General Fund) Fiscal Year to Date (January 2020) Budget Revised Budget Actual % General Fund Divisions % of Budget City Clerk $ 432,600 $ 432,600 $ 194,422 45% Council 157,700 157,700 68,649 44% Mayor Tax Assessor 398,200 398,200 192,203 48% Human Resources Fire 763,700 763,700 458,976 60% Customer Services Grounds 1,269,500 1,269,500 624,231 49% Fleet Maintenance Library 1,779,800 1,839,800 921,545 50% Procurement & Inventory Recreation 1,156,600 1,156,600 541,032 47% Engineering Life Safety 381,500 381,500 176,624 46% Code Enforcement 680,200 680,200 290,533 43% Facilities Management Planning 570,400 570,400 293,612 51% Pub. Services Administration Public Inspections 644,700 644,700 284,750 44% Finance Police 17,183,900 17,123,900 9,304,851 54% Information Technology Police Extra Duty 665,100 665,100 274,337 41% City Manager Streets 810,600 787,400 320,473 41% Stormwater Sanitation 2,432,400 2,432,400 1,268,124 52% Stormwater 859,000 862,000 310,435 36% Sanitation City Manager 1,007,900 1,007,900 435,886 43% Streets Information Technology 747,000 747,000 475,262 64% Police Extra Duty Finance 935,800 935,800 518,515 55% Police Pub. Services Administration 802,300 819,000 402,553 49% Public Inspections Facilities Management 655,700 655,700 349,077 53% Planning Engineering 368,800 368,800 103,265 28% Procurement & Inventory 684,400 684,400 356,049 52% Code Enforcement Fleet Maintenance 1,051,200 1,051,200 447,777 43% Life Safety Customer Services 1,067,500 1,067,500 590,814 55% Recreation Human Resources 524,200 577,700 282,332 49% Library Mayor 226,900 226,900 89,088 39% Grounds $ 38,257,600 $ 38,307,600 $ 19,575,415 51% Fire Tax Assessor Council City Clerk 0% 10% 20% 30% 40% 50% 60% 70% Page 13

Finance Department Monthly Report January 2020 City of Dover Utilities Expenditure Summary Fiscal Year to Date (January 2020) Water Divison Budget Revised Budget Actual % Engineering & Inspection $ 371,400 $ 372,600 $ 101,797 27% Water Department 638,400 637,200 371,547 58% Water Treatment Plant 2,080,900 2,080,900 1,066,534 51% $ 3,090,700 $ 3,090,700 $ 1,539,878 50% Wastewater Divison Budget Revised Budget Actual % Engineering & Inspection $ 195,100 $ 195,100 $ 99,107 51% Wastewater Department 1,153,900 1,153,900 595,636 52% $ 1,349,000 $ 1,349,000 $ 694,743 52% Electric Division Budget Revised Budget Actual % Transmission/Distribution $ 3,802,800 $ 3,802,800 $ 1,909,040 50% Electrical Engineering 1,372,900 1,372,900 663,534 48% Administration 615,500 615,500 260,247 42% Meter Reading 401,900 401,900 249,506 62% Systems Operations 853,100 853,100 374,585 44% $ 7,046,200 $ 7,046,200 $ 3,456,912 49% Page 14

Finance Department Monthly Report January 2020 Water Division % of Budget Water Treatment Plant Water Department Engineering & Inspection 0% 10% 20% 30% 40% 50% 60% 70% Wastewater Division % of Budget Wastewater Department Engineering & Inspection 50% 50% 51% 51% 51% 51% 51% 52% 52% Electric Division % of Budget Systems Operations Meter Reading Administration Electrical Engineering Transmission/Distribution 0% 10% 20% 30% 40% 50% 60% 70% Page 15

Finance Department Monthly Report January 2020 City of Dover Capital Outlay Summary (All Funds) Fiscal Year to Date (January 2020) General Fund Budget Revised Budget Actual % Fire $ 281,100 $ 281,100 $ 108,918 39% Life Safety 48,900 48,900 - 0% Police 753,900 954,700 222,306 23% Streets 1,266,500 3,274,400 465,556 14% Sanitation 287,200 287,200 - 0% Stormwater 365,000 379,200 - 0% Facilities Management 784,000 874,800 12,024 1% Library County Grant - 125,000 - 0% Recreation 476,000 1,073,600 172,616 16% Purchasing 390,000 390,000 23,500 6% Fleet Maintenance 21,600 21,600 - 0% Information Technology 45,600 45,600 4,549 10% Transfer to Parkland Reserve - - 15,000 0% Code Enforcement 37,200 37,200 - 0% Inspections 18,600 18,600 - 0% Grounds 128,400 154,200 126,089 82% General Fund Capital Projects $ 4,904,000 $ 7,966,100 $ 1,150,559 14% Water Fund Water $ 960,400 $ 1,142,400 $ 48,126 4% Water Treatment Plant 559,700 3,354,100 1,478,313 44% Water Fund Capital Projects $ 1,520,100 $ 4,496,500 $ 1,526,439 34% Wastewater Fund Wastewater 2,302,600 3,544,100 797,936 23% Wastewater Fund Capital Projects $ 2,302,600 $ 3,544,100 $ 797,936 23% Electric Fund Electric Generation $ 115,000 $ 376,000 $ 197,928 53% Transmission/Distribution 1,255,000 1,182,000 620,917 53% Electrical Engineering 3,293,000 3,366,000 375,344 11% ERP System 488,000 842,800 45,915 5% Electric Administration 1,643,200 1,643,200 - 0% Electric Fund Capital Projects $ 6,816,000 $ 7,431,800 $ 1,240,104 17% TOTAL CAPITAL PROJECTS $ 15,542,700 $ 23,438,500 $ 4,715,039 20% Page 16

Finance Department Monthly Report January 2020 Capital Outlay - All Divisions $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 ~ I II I $1,000,000 $500,000 $- lliil __ II Iii IL__ ..I II II Budget II Revised Budget Actual Capital Outlay - By Fund $9,000,000 $8,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 $2,000,000 $1,000,000 $- Budget Revised Budget Actual II General Fund Capital Projects II Water Fund Capital Projects II Wastewater Fund Ii Electric Fund Capital Projects Page 17

Finance Department Monthly Report January 2020 This page intentionally left blank Page 18

MONTHLY REPORT JANUARY 2020

Date Range: From 01/01/2020 to 01/31/2020 Incident Run Log Fixed Property: Dover Fire Department Company: All Companies Sorted by: Not selected Date FDID Incident# Alarm ### Address Suite Type Lgth 01/01/2020 30046 2020-000001 00:24 52 FOREST CREEK DR Dumpster or other outside trash receptacle fire 0.3 01/01/2020 30046 2020-000002 16:57 3000 LEMAY LA C Cooking fire, confined to container 0.3 01/02/2020 30046 2020-000003 12:27 3000 LEMAY LANE C-301 Cooking fire, confined to container 0.3 01/02/2020 30046 2020-000004 12:47 200 HARMONY LANE Overheated motor 0.3 01/02/2020 30046 2020-000005 13:22 316 BLUECOAT ST Cooking fire, confined to container 0.2 01/02/2020 30046 2020-000006 21:15 334 N GOVERNORS AVE Cooking fire, confined to container 1.1 01/04/2020 30046 2020-000007 00:52 200 W LOOCKERMAN ST 203 No incident found on arrival at dispatch address 0.2 01/04/2020 30046 2020-000008 14:28 1200 N DUPONT HWY System malfunction, other 0.5 01/04/2020 30046 2020-000009 18:57 289 ROSE DALE LN Cover assignment, standby, moveup 1.4 01/05/2020 30046 2020-000010 09:49 133 ROOSEVELT AVE Good intent call, other 0.3 01/05/2020 30046 2020-000011 13:57 1061 S LITTLE CREEK RD Fire in mobile home used as fixed residence 2.6 01/05/2020 30046 2020-000012 20:40 1078 S BRADFORD ST 0.2 01/06/2020 30046 2020-000013 19:56 868 WOODCREST DR BLDG H Smoke detector activation, no fire - unintentional 0.4 01/06/2020 30046 2020-000014 20:19 ROUTE 1 NB Motor vehicle accident with injuries 0.5 01/07/2020 30046 2020-000015 07:56 1207 WHITEOAK RD Good intent call, other 0.5 01/07/2020 30046 2020-000016 18:58 2940 PEARSONS CORNER ROAD Assist invalid 1.1 01/08/2020 30046 2020-000017 06:05 1103 SHARON HILL RD Motor vehicle accident with injuries 0.5 01/08/2020 30046 2020-000018 16:30 1221 COLLEGE PARK DR Unintentional transmission of alarm, other 0.5 01/09/2020 30046 2020-000019 10:12 202 BAYTREE RD Gas leak (natural gas or LPG) 0.9 01/09/2020 30046 2020-000020 15:34 1200 N DUPONT HWY Smoke detector activation due to malfunction 0.3 01/09/2020 30046 2020-000021 16:34 1365 N DUPONT HWY Alarm system sounded due to malfunction 14.9 01/10/2020 30046 2020-000022 07:30 150 S DUPONT HWY Gas leak (natural gas or LPG) 0.4 01/10/2020 30046 2020-000023 10:44 350 PEAR ST Overheated motor 0.3 01/10/2020 30046 2020-000024 13:01 272 N DUPONT HWY Alarm system sounded due to malfunction 0.3 01/11/2020 30046 2020-000025 15:48 108 ANN AVE 0.4 01/11/2020 30046 2020-000026 19:35 413 COURT ST F Alarm system activation, no fire - unintentional 0.6 01/11/2020 30046 2020-000027 23:22 465 COUNTRY DR Smoke detector activation due to malfunction 0.4 01/12/2020 30046 2020-000028 09:42 21 S LITTLE CREEK RD False alarm or false call, other 0.3 01/13/2020 30046 2020-000029 17:39 930 WHATCOAT DR Detector activation, no fire - unintentional 0.5 01/13/2020 30046 2020-000030 21:03 150 CECIL ST Alarm system sounded due to malfunction 0.2 01/14/2020 30046 2020-000031 12:17 101 ENSEMBLE CT Medical assist, assist EMS crew 0.4 01/14/2020 30046 2020-000032 19:30 200 Harmony Lane Municipal alarm system, malicious false alarm 0.3 01/15/2020 30046 2020-000033 07:28 1570 N DUPONT HWY Smoke detector activation due to malfunction 0.5 01/15/2020 30046 2020-000034 19:49 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.4 01/16/2020 30046 2020-000035 16:18 883 HORSEPOND ROAD Alarm system activation, no fire - unintentional 0.2 01/17/2020 30046 2020-000036 10:01 1710 N DUPONT HWY Smoke detector activation due to malfunction 0.4 01/17/2020 30046 2020-000037 12:57 950 WHATCOAT DR Smoke detector activation, no fire - unintentional 0.3 01/17/2020 30046 2020-000038 15:25 105 KATRINA WAY Alarm system activation, no fire - unintentional 0.5 01/17/2020 30046 2020-000039 18:14 1340 PERSIMMON TREE LN Chimney or flue fire, confined to chimney or flue 0.8 01/17/2020 30046 2020-000040 19:03 200 W LOOCKERMAN ST Extrication of victim(s) from building/structure 0.9 01/17/2020 30046 2020-000041 21:54 950 WHATCOAT DR Good intent call, other 0.2 01/18/2020 30046 2020-000042 00:22 774 MILLER DR Building fire 2.4 01/18/2020 30046 2020-000043 04:17 123 WILLIS RD F Carbon monoxide incident 0.8 01/18/2020 30046 2020-000044 14:06 1255 HARRISON DR Hazardous condition, other 0.8 01/18/2020 30046 2020-000045 14:36 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.2 01/18/2020 30046 2020-000046 18:08 69 GRISSOM ST Electrical wiring/equipment problem, other 0.7 01/18/2020 30046 2020-000047 20:34 7851 WESTVILLE RD Cover assignment, standby, moveup 1.0 01/19/2020 30046 2020-000048 08:28 121 CARTER LANE Dispatched & canceled en route 0.1 01/19/2020 30046 2020-000049 11:39 30 LOOCKERMAN PLZ Smoke detector activation, no fire - unintentional 0.3 01/19/2020 30046 2020-000050 13:10 30 LOOCKERMAN PLZ Smoke detector activation due to malfunction 0.2 01/19/2020 30046 2020-000051 14:57 WEBBS LANE Dispatched & canceled en route 0.1 01/20/2020 30046 2020-000052 07:22 1200 N DUPONT HWY Malicious, mischievous false call, other 0.3 01/20/2020 30046 2020-000053 12:06 208 N BRADFORD ST Smoke detector activation due to malfunction 0.2 01/20/2020 30046 2020-000054 22:01 15 E NORTH ST Alarm system activation, no fire - unintentional 0.2 01/21/2020 30046 2020-000055 07:47 201 STOVER BLVD Smoke detector activation, no fire - unintentional 0.3 01/21/2020 30046 2020-000056 09:26 21 S NEW ST Smoke scare, odor of smoke 1.1 01/21/2020 30046 2020-000057 12:16 718 FOREST ST Good intent call, other 0.3 01/21/2020 30046 2020-000058 14:06 1788 N DUPONT HWY No incident found on arrival at dispatch address 0.6 01/21/2020 30046 2020-000059 15:05 123 WILLIS RD Good intent call, other 0.3 Date: 03/02/2020 Page: 1 Time:11:06

Date FDID Incident# Alarm ### Address Suite Type Lgth 01/22/2020 30046 2020-000060 00:11 1788 N DUPONT HWY No incident found on arrival at dispatch address 0.6 01/22/2020 30046 2020-000061 03:04 1235 BAY RD Dispatched & canceled en route 0.1 01/22/2020 30046 2020-000062 11:55 303 Doveview Drive Removal of victim(s) from stalled elevator 0.3 01/22/2020 30046 2020-000063 15:55 500 PERSIMMON TREE LA 5 Lock-in (if lock out , use 511 ) 0.5 01/22/2020 30046 2020-000064 21:14 2800 N DUPONT HWY Lock-in (if lock out , use 511 ) 0.1 01/23/2020 30046 2020-000065 04:53 6 BARRINGTON WAY Carbon monoxide detector activation, no CO 0.4 01/23/2020 30046 2020-000066 14:49 97 COMMERCE WAY 105 Fire, other 1.9 01/23/2020 30046 2020-000067 19:47 1200 N DUPONT HWY System malfunction, other 0.3 01/23/2020 30046 2020-000068 23:46 425 W DIVISION ST Sprinkler activation due to malfunction 0.5 01/24/2020 30046 2020-000069 01:08 E DIVISION ST Gas leak (natural gas or LPG) 2.6 01/24/2020 30046 2020-000070 02:15 21 S LITTLE CREEK RD False alarm or false call, other 0.2 01/24/2020 30046 2020-000071 03:26 13 GREENWAY SQUARE Assist police or other governmental agency 0.3 01/24/2020 30046 2020-000072 12:50 110 HAMAN DR Smoke detector activation, no fire - unintentional 0.5 01/24/2020 30046 2020-000073 17:05 425 W DIVISION ST Sprinkler activation due to malfunction 0.3 01/24/2020 30046 2020-000074 21:41 154 PRESIDENT DR 0.5 01/25/2020 30046 2020-000075 22:16 115 N DUPONT HWY Unintentional transmission of alarm, other 0.4 01/26/2020 30046 2020-000076 04:50 34 N GOVERNORS AVE Fires in structure other than in a building 2.3 01/26/2020 30046 2020-000077 14:52 12 LOTUS ST Good intent call, other 0.0 01/28/2020 30046 2020-000078 15:09 97 PAR HAVEN DR J Arcing, shorted electrical equipment 0.5 01/28/2020 30046 2020-000079 16:44 HAZLETTVILLE RD Assist police or other governmental agency 1.3 01/28/2020 30046 2020-000080 23:20 118 ROOSEVELT AVE Smoke detector activation, no fire - unintentional 0.3 01/29/2020 30046 2020-000081 02:56 420 N DUPONT HWY Unintentional transmission of alarm, other 0.3 01/29/2020 30046 2020-000082 12:23 631 RIDGELY ST 19 Smoke scare, odor of smoke 0.7 01/29/2020 30046 2020-000083 22:05 950 WHATCOAT DR False alarm or false call, other 0.3 01/30/2020 30046 2020-000084 16:06 707 WALKER RD Good intent call, other 0.4 01/30/2020 30046 2020-000085 18:00 910 WHATCOAT DR Cooking fire, confined to container 0.6 01/31/2020 30046 2020-000086 12:15 1154 S GOVERNORS AVE False alarm or false call, other 0.2 Total Number of Incidents: 86 Total Length of Incidents: 61.8 Hours

1:13PM Robbins Hose Company # 1, Inc. 02/01/20 Profit & Loss Budget vs. Actual Accrual Basis July 2019 through January 2020 Jul '19 - Jan 20 Budget $ Over Budget % of Budget Ordinary Income/Expense Expense Attorney Fees 0.00 1,000.00 -1,000.00 0.0% Building Maintenance 55,674.74 70,000.00 -14,325.26 79.5% Chief Misc. 800.72 2,500.00 -1 ,699.28 32.0% Computer 18,101.65 26,000.00 -7,898.35 69.6% Dues & Conferences 3,887.95 6 ,000.00 -2, 112.05 64.8% Fire Prevention 1,478.00 1,700 00 -222.00 86.9% Fire Rehab 270.10 2,000.00 -1,729.90 13.5% Fire Training 9,881 .64 28,117.00 -18,235.36 35.1% Fund Drive Expenses 11,330.34 15,000 00 -3,669.66 75.5% Historical Ladder3 10,744.29 8,000 00 2,744.29 134.3% Historical - Other 528.96 1,000.00 -471 .04 52.9% Total Historical 11,273.25 9,000.00 2,273.25 125.3% Insurance -18,351 21 50,000.00 -68,351.21 -36.7% Merchandising 616 59 Mortgage Payment- Statio .. . 144,460.45 260,000.00 -115,539 55 55.6% New Truck Expenses 67.45 Office Supplies 1,241.46 2,000 DD -758.54 62 .1% Pagers 132.70 3,000.00 -2.867.30 4.4% Pending Projects 29,227.92 16,000 DD 13,227.92 182.7% Pension 50,438.80 57,000.00 -6,561.20 88.5% Personnel 1,141 .75 2,500 DD -1,358.25 45.7% Pre Planning 107.50 1,500.00 -1,392.50 7.2% President Misc. 1,487 20 2,500.00 -1,012.80 59.5% Public Relations 412.95 1,000.00 -587.05 41.3% Refreshments 5,530.84 5,000.00 530.84 110.6% Special Affairs 14,532.72 23,000.00 -8,467.28 63.2% Sunshine 409 36 1,000.00 -590 .64 40.9% Treasurer 10,173.06 12,000.00 -1,826.94 84.8% Turnout Gear 16,800 00 32 ,500.00 -15,700.00 51.7% Uniforms 906.90 3,000.00 -2,093.10 30.2% Weight Room 0 00 1,000.00 -1,000.00 0.0% Total Expense 372,034 83 634.317,00 -262 ,282.17 58.7% Net Ordinary Income -372.034.83 -634,317,00 262,282.17 58.7% Net Income -372,034.83 -634,317.00 262,282.17 58.7% Page 1

City Assessor’s Office MEMO TO: Mayor & Council FROM: Cheryl A. Bundek, AAS RE: Property Assessment Appeal Dates I request the following dates and times be established for the 2020 Property Assessment Appeals. May 18, 2020 – May 21, 2020 9:00 A.M. until 4:00 P.M. May 26, 2020 – May 29, 2020 9:00 A.M. until 4:00 P.M. (if needed) June 01, 2020 – June 04, 2020 9:00 A.M. until 4:00 P.M. (if needed) One evening – if needed The hearing times are subject to change. If you have any questions, please feel free to contact the Assessor’s Office.