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REGULAR COUNCIL MEETING AGENDA July 13, 2009 - 7:30 P.M. - Council Chambers - City Hall - City of Dover OPEN FORUM - 15 MINUTES PRIOR TO OFFICIAL MEETING (7:15 P.M.) INVOCATION BY CHAPLAIN WALLACE DIXON PLEDGE OF ALLEGIANCE AGENDA ADDITIONS/DELETIONS * CONSENT AGENDA Those items on the Council Agenda which are considered routine and non-controversial shall be marked with an asterisk (*) and will be acted upon by a single roll call vote of the Council. There will be no separate discussion of these items unless a member of Council so requests, in which event the matter shall be removed from the Consent Agenda and considered a separate item. * 1. Adoption of Minutes - Regular Council Meeting of June 22, 2009 2. Presentations A. Certificate of Appreciation - 4th of July Committee B. Certificate of Appreciation - Juana Fuentes-Bowles - Delaware Human Relations Office 3. Mayor Carleton E. Carey, Sr. Veto - Motion Adopted by City Council on June 22, 2009 - Adoption of Fiscal Year 2009/2010 General Fund - Cash Receipts and Budget Ordinance 4. Mayor Carleton E. Carey, Sr. Veto - Motion Adopted by City Council on June 22, 2009 - Adoption of Fiscal Year 2009/2010 Water/Wastewater Fund - Revenue and Budget Ordinance 5. Mayor Carleton E. Carey, Sr. Veto - Motion Adopted by City Council on June 22, 2009 - Adoption of Fiscal Year 2009/2010 Electric Revenue Fund - Revenue and Budget Ordinance * 6. Legislative, Finance, and Administration Committee Report - June 22, 2009 A. Review and Recommendation - Filling of Critical Positions (Committee Action Not Required) B. Proposed Ordinance No. 2009-05 - Chapter 102 - Taxation (Committee Recommended Adoption of Ordinance #2009-05) (See Item #11-A) C. Phase II of the MAG Study c-1. MAG Recommendations c-2. Employee Recommendations (Tabled by Committee on June 22, 2009)

Council Agenda July 13, 2009 Page 2 * 7. Safety Advisory and Transportation Committee Report - June 24, 2009 A. Briefing on DelDOT Projects - Gary Laing (Committee Action Not Required) B. Briefing on MPO Projects - James Galvin and Juanita Wieczoreck (Committee Action Not Required) * 8. Monthly Reports - May 2009 A. Budget Report B. Chief of Police Report C. City Assessor Report D. City Manager’s Report E. Planning Director’s Report F. Dover Fire Department Report G. CIP Report * 9. Reappointment Recommended by Mayor Carey - Ethics Commission - Nancy Shevock - Five (5) Year Term to Expire July 31, 2014 * 10. Appointment Recommended by Mayor Carey - Dover 4th of July Celebration Committee - Karen Nickerson - Term to Expire May 10, 2010 11. First Reading - Proposed Ordinances The First Reading is offered on the following proposed ordinances. Final action by Council will take place during the Second Reading of the ordinances on July 27, 2009. Copies of all proposed ordinances are available at the entrance of the Council Chambers or can be obtained from the City Clerk's Office. A. 2009-05 - Chapter 102 - Taxation a-1. Article I - In General, Section 102-5 - Income and Expense Reports a-2. Article III - Realty Transfer Tax, Section 102-77 - Duties of City Assessor a-3. Article VI - Exemptions; Tax Appeals Committee, Section 102-185 - Appeals Legislative, Finance, and Administration Committee B. 2009-16- Chapter 2 - Administration, Article IV - Officers and Employees, Division 1 - Generally, Section 2-201 (2) - Compensation and expenses for mayor, council, employees and other elected or appointed officials; Councilmembers generally 12. Council Members Announcements /tm S:\ClerksOffice\PACKETS\2009\Council\07-13-2009\07-13-2009.wpd THE AGENDA ITEMS AS LISTED MAY NOT BE CONSIDERED IN SEQUENCE. THIS AGENDA IS SUBJECT TO CHANGE TO INCLUDE THE ADDITION OR THE DELETION OF ITEMS, INCLUDING EXECUTIVE SESSIONS.

REGULAR COUNCIL MEETING The Regular Council Meeting was held on June 22, 2009 at 7:30 p.m. with Council President Williams presiding. Council members present were Mr. Leary, Mrs. Russell, Mr. McGlumphy, Mr. Slavin, Mr. McGiffin, Mr. Hogan, and Mr. Salters. Mr. Ruane was absent. Council staff members present were Police Chief Horvath, Ms. Russell, Mrs. Mitchell, Mrs. Melson-Williams, Fire Chief Strochine, Mr. DePrima, City Solicitor Rodriguez, Mrs. McDowell, and Mayor Carey. OPEN FORUM The Open Forum was held at 7:15 p.m., prior to commencement of the Official Council Meeting. Council President Williams declared the Open Forum in session and reminded those present that Council is not in official session and cannot take formal action. There was no one present wishing to speak during the Open Forum. Members held a moment of silence for the family of Council President Williams, noting the death of her mother, Mrs. Elizabeth Humble Carter. The invocation was given by Chaplain Dixon, followed by the Pledge of Allegiance. AGENDA ADDITIONS/DELETIONS Mr. McGlumphy moved for approval of the agenda, seconded by Mr. Leary and unanimously carried. Mr. McGlumphy moved for approval of the Consent Agenda, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). ADOPTION OF MINUTES - SPECIAL COUNCIL MEETING OF MAY 19, 2009 The Minutes of the Special Council Meeting of May 19, 2009 were unanimously approved by motion of Mr. McGlumphy, seconded by Mr. McGiffin and bore the written approval of Mayor Carey. ADOPTION OF MINUTES - SPECIAL COUNCIL MEETING OF JUNE 1, 2009 The Minutes of the Special Council Meeting of June 1, 2009 were unanimously approved by motion of Mr. McGlumphy, seconded by Mr. McGiffin and bore the written approval of Mayor Carey. ADOPTION OF MINUTES - REGULAR COUNCIL MEETING OF JUNE 8, 2009 The Minutes of the Regular Council Meeting of June 8, 2009 were unanimously approved by motion of Mr. McGlumphy, seconded by Mr. McGiffin and bore the written approval of Mayor Carey.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 2 CERTIFICATE OF RECOGNITION - ZACHERY CARTER - INDUCTION INTO DELAWARE BASEBALL HALL OF FAME Mayor Carey presented the following Certificate of Recognition to Mr. Zachery Carter in recognition of his induction into the Delaware Baseball Hall of Fame: This certificate of recognition is being presented to Mr. Zachery Carter on this twenty-second day of June, two thousand and nine for his outstanding achievement of being inducted into the Delaware Baseball Hall of Fame. His long devotion to baseball is very admirable and we wish him much success in all future endeavors. Congratulations and best wishes from his City of Dover family. PRESENTATION - RECOGNITION OF SERVICE - JOHN LINK - SAFETY ADVISORY AND TRANSPORTATION COMMITTEE (MAY 2005 - MAY 2009) On behalf of members of Council, Mayor Carey presented Mr. John Link with a Dover Cup in recognition of his service on the Safety Advisory and Transportation Committee from May 2005 through May 2009. PUBLIC HEARING/FINAL READING - PROPOSED ORDINANCE #2009-09 - APPENDIX F - FEES AND FINES A public hearing was duly advertised for this time and place to consider Ordinance #2009-09, which proposes to establish a new Appendix F - Fees and Fines. Mr. Leary moved that the Final Reading of the proposed ordinance be acknowledged by title only, seconded by Mr. Hogan and unanimously carried. (The First Reading of the ordinance was accomplished during the Council Meeting of May 11, 2009) Mr. DePrima advised members that the ordinance places all of the fees and fines currently located throughout the Dover Code into a new Appendix F - Fees and Fines. He noted that the appendix was created to provide ease of access to the fees and fines for reference and amendments. Mr. DePrima emphasized that there were no new or increased fees or fines. Mrs. Melson-Williams, Principal Planner, advised members that the Planning Commission reviewed the amendments to Appendix A - Land Subdivision and Appendix B - Zoning. She noted that the Planning Commission discovered a few omissions; however, the ordinance has been amended to include the omissions and the Planning Commission recommended approval of the consolidation of the fees into Appendix F. Council President Williams declared the hearing open. There being no one present wishing to speak during the public hearing, Council President Williams declared the hearing closed. Mr. McGlumphy moved for adoption of Ordinance #2009-09, seconded by Mr. Hogan and carried by a unanimous roll call vote (Mr. Ruane absent), Council adopted Ordinance #2009-09 (Exhibit #1).

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 3 SETTING OF PROPERTY TAX RATES FOR FISCAL YEAR 2009/2010 The current property tax rate for the City of Dover is thirty-three cents ($0.33) per one hundred of assessed valuation. The proposed budget maintains the same rate for the upcoming tax billing. Mr. Salters moved that the property tax rate remain at thirty-three cents ($0.33) per one hundred dollars of assessed valuation for the upcoming 2009/2010 property tax billing. The motion was seconded by Mr. Hogan and carried by a unanimous roll call vote (Mr Ruane absent). TAX APPEALS COMMITTEE REPORT OF MAY 20, 2009 The Tax Appeals Committee met on May 20, 2009 with Chairman Hogan presiding. Exemption - Children’s Choice Properties Location: 707 Walker Road (ED05067.15-04-76.01) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8105 Property Owned by Governmental religious educational or charitable agency. Mr. Corbett and Ms. Neal came to the meeting to represent the organization. They both informed the Committee about the purpose and services of the organization. The organization provides service to foster children and training for parents who would like to become foster parents. The organization has been in business for about 25 years. The Committee recommended approval of the exemption. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Exemption - NCALL Location: 363 Saulsbury Road (ED05-067.19-02-02.02) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8105 Property Owned by Governmental religious educational or charitable agency. Mr. Joe Myer represented the organization. The organization has been in Dover since 1976. They are a non-profit organization which provides affordable housing work, homeownership counseling, as well as foreclosure counseling.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 4 The Committee recommended acceptance of the application for exemption. Councilman McGiffin excused himself, as he sits on the Board of Directors for this organization. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Exemption - Maple Glen Homeowner Association Location: 363 Saulsbury Road (ED05-056.20-01-48.00) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8110 Civic Organizations Owning Parkland. Before the Committee met with the Association, Councilman Hogan asked Ms. Russell to explain why there are six parcels associated with this request for exemption. Ms. Russell stated that these parcels are considered open spaces and are part of the development. Ms. Akin and Ms. Shernofsky came to the meeting to represent the Association. Ms. Akin went over the upcoming expenses the Association would have and explained to the Committee that the Association would not have the funds to cover all of the expenses. Councilman Hogan asked if these parcels were all connected. Ms. Akin and Ms. Shernovsky explained where in the neighborhood these parcels were and what they are being used for. It was explained to the Committee that these parcels are common spaces and will not be able to be sold for any development. After going through the paperwork the Maple Glen Homeowners Association provided, Councilman McGiffin noticed that the exemption form 501(C)3 or the Certificate of Incorporation, which would indicate that the organization is a non-profit organization was missing fr0m the paperwork which had been filed for the appeal. Councilman McGiffin emphasized the importance of these papers and that one of these would be needed in order for the Committee to make any recommendations. The Committee recommended acceptance of the exemption under the condition that the organization provide either the 501(C)3 or the Certificate of Incorporation before the Council meeting scheduled for June 22, 2009. (City Clerk’s Office Note: The City Assessor has confirmed that the necessary documentation was provided by the applicant) By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent).

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 5 Exemption - Bayhealth Medical Center Location: 547 South Governor’s Avenue (ED05-056.20-01-47.00) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8105 Property owned by Governmental religious educational or charitable agency. Mr. Jerry White, Senior Vice President of Kent General Hospital, represented Bayhealth Medical Center. Councilman Hogan asked Mr. White to explain where the property is located. He stated that the property is located right next to the old NAPA building. He explained that the hospital bought the property a long time ago and has been using it for parking until now, and that the building has been used as a central utility building up until now. Councilman McGiffin asked what exactly the building is to be used for. Mr. White explained that the building is to be used as support for the new emergency room, which is going to be twice the size of old emergency room, as well as a new cancer unit. The Committee recommended acceptance of the application for exemption. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Exemption - Kent Swimming Club Location: 825 Kenton Road (ED05-067.18-02-01.00) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8105 Property Owned by Governmental religious educational or charitable agency. Mr. Dave Casto was present to represent the swimming club. Mr. Casto explained to the committee that the club has had financial difficulties for a number of years. The swim club pays a number of electric charges, which they have talked to the City of Dover about to see if they could get a reduced rate, due to the high utility demand the club has. Mr. Casto

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 6 went over the different recreational programs the club offers. He believes that because of the service the club provides for the community there should be some kind of tax break. Councilman Hogan pointed out that the club did not have a copy of the 501(C)3 in their appeal paperwork. Councilman McGiffin explained that the Certificate of Corporation would also be acceptable. Councilman Hogan emphasized the importance of these papers and that at least one of them has to be brought to the Assessor’s Office before the June 22, 2009 Council Meeting. Councilman Hogan asked if the club has thought about selling part of the land. Mr. Casto stated that they did try to sell 15 acres but where not able to for the money they asked. Councilwoman Russell asked if the club has a lot of minority members. Mr. Casto stated that there are a few but not as many he would like to see. Councilwoman Russell also wanted to know how the club advertises. Mr. Casto explained that the club has a big sign on its premises and that some of the members hand out flyers. Councilwoman Russell asked what the club would do for the City if it would become exempt from property tax, at which time Mr. Casto offered some of his lifeguard staff to guard the Silver Lake swim area or he also suggested that the club could offer free swim lessons. The Committee recommended approval of the exemption on the condition the club provides the 501(C)3 or the Certificate of Incorporation before the June 22, 2009 Council Meeting. (City Clerk’s Office Note: The City Assessor has confirmed that the necessary documentation was provided by the applicant) By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Exemption - Greater Dover Foundation Locations: 156 South Bradford Street (ED05-077.09-02-28.00), 158 South Bradford Street (ED05-077.09-02-29.00), and 101 West Loockerman Street (ED 05-077.09-02-33.00) Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: This parcel falls under State Statue 9 Del. C. §8105 Property Owned by Governmental religious educational or charitable agency. Ms. Rebecca Kidner represented the Greater Dover Foundation. She is the Vice President of the organization and also a volunteer for the organization. Ms. Kidner explained that the organization just received their 501(C)3 exemption status in 2008. She stated that the organization saw the need for a community service building where Non- Profit Organizations, such as Read Aloud and United Way, could be housed for a low rental cost. Demolition and renovation have started and they hope to be done by the end of the summer. She explained that only 501(C)3 charitable organizations will be able to rent within the building. Councilman McGiffin pointed out that the City Charter request that the organization requesting an exemption, has to be at 501(C)3 status before July 14,1988. Ms. Kidner was aware of this legislation

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 7 but was under the understanding that the City Council would grant exemptions to organizations that are here to help the community. The Committee recommended acceptance of the application for exemption. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Farmland Exemption - Bay Village of Dover LLC Location: White Oak Road and Long Point Road Assessor’s Comments: Staff recommended consideration of approval. Background and Analysis: LC05-068.00-01-03.01, LC05-069.00-01-04.0, LC05-069.00-01-05.00, LC05-068.00-01-06.00 and LC05-069.00-01-06.00 Per City Ordinance Chapter 102 Article II sec. 102.31, the first three parcels do not meet the requirement for the minimum land size. Mr. Shank has requested a consolidation of these lands with the parcel LC05-068.00-01-06.00. Before Mr. Shank came to the meeting Ms. Russell informed the Committee about the Farmland Exemption. She also showed the Committee, by help of maps, where exactly the properties are located. Ms. Russell also explained that two of the parcels would be too small for the exemptions and that Mr. Shank has already contacted the Planning Department to have these two parcels combined with a third parcel. Ms. Russell also explained that part of the property that the pole barn is located on, will be pulled out of the exemption and will be taxed, plus one acre of land. Mr. Shank represented BayVillage of Dover, LLC. Committee Members asked Mr. Shank to show on the map which parcels are to be consolidated and what parcel will be used for the proposed development. Mr. Shank is currently growing corn and soy beans but hopes to turn the farm into an organic farm. The Committee recommended approval of the farmland exemption. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). By consent agenda, Mr. McGlumphy moved for acceptance of the Tax Appeals Committee Report of May 20, 2009, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent).

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 8 TAX APPEALS COMMITTEE REPORT OF MAY 21, 2009 The Tax Appeals Committee met on May 21, 2009 with Chairman Hogan presiding. Withdrawal - Subramaniya, Venkataraman Location: 228 Saxondale Lane Ms. Russell explained to the Committee that Mr. Subramaniya wanted to have his assessment changed because he purchased the home for a much lesser price. When the Assessor’s Office researched Mr. Subramaniya’s purchase price, it came to their attention that the house was offered at a much lower price than it was listed for, at which time Mr. Subramaniyam withdrew his appeal. The committee recommended acceptance of the withdrawal. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Stipulation - Congregation Beth Sholom Location: 621 Carol Street (ED05-067.16-01-52.00) Original Value: $220,900 Stipulated Value: $141,500 Background and Analysis: Mr. Stuart Handler, a representative for Congregation Beth Shalom, contacted the Assessor’s Office early this year because of a new value placed on this property. The phone conversation was initially concerning the idea of this property being considered exempt due to being owned by the congregation. The Assessor’s Office researched leases for this property and realized that the property was being leased. Mr. Handler did agree that if the Rabbi did not wish to reside at this property, then it would be rented out. This property was originally valued for $88,300 in the last billing cycle. When we recalculated the value for this property, the value that calculated was $220,900. This is the value that was appealed. After looking into the matter, the Assessor’s office realized that the property classification was for an armory and a house. The system had valued additional information. This clerical error was corrected and the property owner was contacted with a new value, which was accepted by the appellant. Ms. Russell explained to the Committee that there had been a clerical error in the system and that after the appeal had been filed, the Assessor was able to make the necessary corrections, which were accepted by the owner.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 9 The Committee recommended acceptance of the stipulation. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Stipulation - 44 AASHA Hospitality Location: 1706 North DuPont Highway (ED05-057.01-02-07.01) Original Value: $8,269,600 Stipulated Value: $6,069,000 Background and Analysis: Dr. Patel had originally met with the Assessor’s Office when the new value had been placed on his property for new construction. Dr. Patel had expressed concern for his land value at that time. He was informed that at that time for the supplemental billing, he could only appeal the added value. During the informal appeal, the value was looked at and an agreement based on the surrounding land values was accomplished. The property owner was contacted with a new value, which was accepted by the appellant. Ms. Russell explained to the Committee that the land value had been increased by too much by the former Assessor. After Ms. Russell looked into the matter, the necessary correction was made, which was excepted by the appellant. The Committee recommended acceptance of the stipulation. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Stipulation - 1251 Limited Location: 179 North DuPont Highway (ED05-068.18-01-33.00) Original Value: $1,053,500 Stipulated Value: $ 348,300 Background and Analysis: Information was supplied by LD Shank. Income and Expense Statements from 2003, 2004, and 2008 were submitted. The 2008 Income and Expense was a more detailed report and the Gross Income was similar to the earlier years submitted.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 10 We reconstructed the Income and Expense report by adding the taxes back into the report and a value of $340,900 was calculated by the Assessor. Not understanding why there was still such a huge difference in value, the Property Record Card was thoroughly reviewed. It was found that in 2005 during the last revaluation, the property was incorrectly labeled. Once the error was corrected a value of $348,300 was calculated using the CAMA software. An informal hearing was requested with Mr. Shank and his Appraiser, Mr. Gerry Records. The Assessor’s Office noted the year of the Income and Expense Report that was used was from 2008 and not from the period of the last revaluation, and because the value was so close, we were recommending the value that was generated from the CAMA system be used. The information that was used from CAMA was a model generated from Income and Expense statements that were submitted during the revaluation from 2005. The new value was accepted by the appellant. Ms. Russell explained to the Committee, that this had not been the first time Mr. Shank tried to appeal the value of this property but was denied by the previous Assessor. By looking at the CAMA software Ms. Russell found that some of the information had been incorrectly labeled. Ms. Russell made the necessary correction. The new value was accepted by the appellant. The Committee recommended acceptance of the stipulation. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Stipulation - Fogarty Enterprises Location: 77 Acres - Lafferty Lane Original Value: $ 4,847,800 Stipulated Value: $ 1,829,100 Background and Analysis: Mr. Fogarty had requested an appeal of this property with Mr. Capuano in the fall of 2006 when this property was purchased and taken out of the Farm Land Exemption. At that time, Mr. Capuano had denied his request for an appeal since it was after the 30 day appeal period. Mr. Fogarty neglected to appeal the value in April 2007 and April 2008. The property owner came in for an informal appeal on May 6, 2009. Before this meeting, the Assessor’s Office had researched area land sales and comparables and realized that the land was being valued as if it was not raw land. The property owner also submitted information that noted 34 acres of wetland.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 11 Mr. Fogarty also submitted an appraisal from the bank when he purchased the property. This appraisal was reviewed, but could not be submitted as evidence since the City of Dover was not the intended user. The property owner was going to request being put back into the Farm Land Program, but after much discussion, we determined that he was coming to the City for Site Plan Approval within the next 6 months and would have to be pulled back out of the program and taxed for the July taxes. After looking into the matter, the Assessor’s office realized that the land value was not correct and was recalculated. The property owner was contacted with a new value, which was accepted by the appellant. Ms. Russell explained to the Committee that Mr. Fogarty did supply the Assessor’s Office with information about the wetlands. After looking into the matter, the Assessor noticed a discrepancy with the land value and made the necessary changes. These changes were accepted by the appellant. The Committee recommended acceptance of the stipulation. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Discussion - Tudor Industrial Park Ms. Russell explained that this appeal was similar to Mr. Fogarty’s appeal, but that Mr. Tudor decided to have an appraisal done, which should be done by the end of May. Discussion - Harman Brothers Ms. Russell stated that this appellant decided to get an appraisal as well, which should be done by the end of May. By consent agenda, Mr. McGlumphy moved for acceptance of the Tax Appeals Committee Report of May 21, 2009, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). SPECIAL UTILITY COMMITTEE REPORT - JUNE 1, 2009 A Special Utility Committee Meeting was held on June 1, 2009 with Chairman Ruane presiding. Financial Forecast Members were provided a Presentation of the 5-Year Financial Forecast for both the Electric Fund and Water/Wastewater Fund. Mrs. Mitchell, Controller/Treasurer, advised members that the forecast was developed based on certain assumptions and are subject to change.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 12 Electric Fund Mrs. Mitchell, Controller/Treasurer, reviewed the 5-Year Financial Forecast for the Electric Fund. Responding to Mr. Ruane regarding the carbon tax (also referred to as a cap and trade), Mrs. Mitchell explained that a carbon tax has not been included in the forecast and that such an item would be reflected in the City’s power supply cost. She concurred that this item is a variable that could change the forecast for the future. Mr. DePrima, City Manager, also noted that the carbon tax could be reflected in the value of emissions credit. Referring to purchased power, Mr. Snaman questioned why the costs are declining each year. Responding, Mrs. Mitchell explained that the hedges the City has in place are at the lower market rates and it is a combination of what is in place and what they are forecasting in the open market position. Mrs. Mitchell advised members that during the budget process, she suggested that the financial forecasts be conducted in January, before the budget process begins, which would allow for a better understanding of the City’s position before preparing a draft budget. Mr. Ruane concurred and requested that there be an understanding that the Committee would be provided a revision of the Financial Forecasts in January. The Committee recommended acceptance of the Electric Fund Financial Forecast with the understanding that the Committee would be provided a revision by January 2010. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Water/Wastewater Fund Mrs. Mitchell, Controller/Treasurer, reviewed the 5-Year Financial Forecast for the Water/Wastewater Fund. In response to Mr. Snaman regarding the manner in which the rates are raised for those customers who are “out of city”, Mr. DePrima, City Manager, advised members that the rates for “out of city” customers has traditionally been set to be 50% more than the “in city” rate. Mrs. Tieman, Senior City Administrator, indicated that the “out of city” rate is actually 1.5 times the “in city” rate. Mr. Snaman suggested the possibility of increasing rates for “out of city” customers, explaining its benefits and incentive for annexation of property. Responding, Mr. DePrima stated that the “out of city” rates have not been proven to be an incentive for annexation and does not make up for the added tax that would be instituted. He recommended setting the rates based on a cost of service rather than as an incentive; however, he feared that a cost of service may not support the current “out of city” rate (50%). He also relayed concern with alerting the Public Service Commission, explaining that the City is not currently regulated by the Public Service Commission and he fears that if they began to receive complaints regarding the City’s “out of city” rate, then they may become involved.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 13 Mrs. Mitchell advised members that this information was reviewed by the City’s financial advisor, Public Financial Management, and that they indicated that the forecast is an aggressive plan under a normal economic environment and relayed concern that approximately 30% of the City’s revenue will be attributed to rate increases. Mrs. Mitchell provided members with “Alternative Forecasts - Combined Revenues and CIP” developed by staff and briefly reviewed and explained the various alternatives. Due to time constraints, Mr. Ruane requested that the alternatives be presented back to the Committee at a future meeting to allow for further discussion and consideration. The Committee recommended acceptance of the Water/Wastewater Fund - Five Year Financial Forecast, dated June 1, 2009, along with a commendation to Mrs. Mitchell and her staff for the work conducted on this matter. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). By consent agenda, Mr. McGlumphy moved for acceptance of the Special Utility Committee Report, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). PARKS, RECREATION, AND COMMUNITY ENHANCEMENT COMMITTEE REPORT - JUNE 8, 2009 The Parks, Recreation, and Community Enhancement Committee met on June 8, 2009, with Chairwoman Russell presiding. Presentation - Skate Park Update by Dover Public Skate Park Committee On behalf of the Skate Park Committee, Mr. Chris Asay provided the Committee with an update on plans for a skate park. He explained that the Skate Park Committee had intended to come before the City to request a substantial amount of money to construct a permanent park. However, Mr. Asay acknowledged that, due to the current economic crisis, there are not sufficient funds available for a large regional skate park at this time. Reiterating the need for a skateboarding facility in the area, he requested the City’s support building a temporary skate park. Under this plan, the City would provide a paved area that members of the Skate Park Committee would develop into a temporary park until such time as the economy improves and a permanent park can be constructed. Mr. Asay stated that the skate park would be constructed by volunteers, with the approval of Mr. Carter, Parks and Recreation Director, using donated materials. Construction would be a step- by-step process that would take place as materials become available. Mr. Asay presented a conceptual drawing to convey an idea of what such a park might look like. He explained that the Skate Park Committee and volunteers would be responsible for regular cleaning and management and that park hours would be from dawn to dusk. He requested that the City provide a port-a-potty at the site. It was his understanding that the City’s insurance carrier would cover the park as long as the property was properly posted, and with the requirement that the park not be monitored.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 14 Mr. Asay requested the Committee’s endorsement of the temporary skate park so that the proposal could be forwarded to City Council. In response to Mr. Lewis, Mr. Asay stated some of the locations being considered included a parking lot south of Court No. 7, near the Police Department, the eastern half of the Pitts Center parking lot, the former Capital Cleaners site owned by Mr. Outten on Governors Avenue, and a parking lot near the site proposed for the new City library. He emphasized that, at this point, the Committee’s approval of the concept of a temporary skate park was being sought rather than an endorsement of a particular site. In response to Mr. Hogan, Mr. Asay stated that at least 10,000 square feet (s.f.) would be required for a temporary park (as opposed to 16,000 square feet (s.f.) proposed for the permanent park) and that a park could conceivably be ready for use within two (2) months after approval, although several more months would be required for completion. Mr. DePrima, City Manager, noted that using existing parking lots such as the Pitts Center and the area near the Police Department would present a violation of zoning ordinances, as zoning laws dictate a minimum number of parking spaces that must be available for these properties. In addition, Mrs. Townshend, Director of Planning and Community Development, explained that long-term, temporary use of a parking lot would also require site plan review, due to a change in use of the property. She also felt that the Pitts Center parking lot was heavily used during peak seasons and would not be a good option for this reason. Mrs. Horsey expressed opposition to the Capital Cleaners location due to its proximity to the Historic District, the fact that it is unsafe due to traffic issues, and its location on a truck route. She noted that it is not a City-owned property. She feared that if it was approved as the location for a temporary skate park, it might then progress to a permanent site. She stated that this was not a preferred site for a permanent park in the Skate Park Committee’s original report, and she did not feel that it should be considered for a temporary park. Mr. Eugene Stone, Skate Park Committee, stated that he shared Mrs. Horsey’s concerns regarding traffic but felt that provision of a sanctioned skate park would reduce this danger, as well as the threat to historic property. Mr. DePrima suggested that the west side of Silver Lake Park near Washington Street might be a suitable location. He noted that the area is currently unpaved and that it already contains a port-a- potty. Mr. Carter, Parks and Recreation Director, concurred that this would be an acceptable area for a skate park. In response to Mrs. Russell, Mr. Asay stated that the Skate Park Committee would consider using the Silver Lake location as a possible spot for the temporary skate park and would try to raise money for paving if the City cannot provide this service. He also noted that the Capital Cleaners site was eliminated from consideration for a permanent park due to the presence of hazardous materials that would complicate or prohibit excavation.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 15 Mr. Dave Braun, Braun Engineering and Surveying, and owner of property adjacent to Capital Cleaners, stated his opposition to that location as a temporary skate park. He noted that over the past three (3) or four (4) years he has occasionally had to call the police to have skateboarders removed from the site due to language or safety issues. He stated that part of the lot is used as an alley, which is often obstructed by skateboarders and equipment and noted that there is a problem with trash. He urged the Committee to consider the welfare of the surrounding neighborhood. He agreed that skaters need a site; however, he did not feel that the Capital Cleaners location should be an option. Mr. Stone responded that the area was unkept; however, he did not feel that skaters were necessarily responsible. He stated that one of the goals of the Skate Park Committee would be to clean and maintain the site. Mr. Carter concurred with the concept of a temporary park. He felt that Silver Lake was the preferred location and that the Silver Lake Commission should be consulted. Mr. Hogan moved to approve the concept of a temporary skate park with final site decision to be determined and brought back to the Committee. The motion failed for lack of a second. Mr. DePrima stated that he had been negotiating with Mr. Outten to donate or lease his land at the Capital Cleaners site and requested the Committee’s guidance as to whether this option should be pursued or if the site should be removed from consideration. The Committee recommended approval of the concept of a temporary skate park with final site decision to be determined and brought back to the Committee, with the understanding that the Capital Cleaners location would be removed from consideration. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). Status Report on Americans With Disabilities Act (ADA) Compliance During their meeting of December 8, 2008, the Committee recommended that the City Manager be instructed to provide an updated ADA compliance document to correspond with the showing of the effort to be made and what projects are remaining for total ADA compliance. Mr. DePrima provided the Committee with a status report on the City’s ADA Compliance Plan implemented in 2004, which indicated that out of 121 recommended improvements made in 2004, all but 26 items have been completed. He noted that an additional six (6) items were completed (replacement of paper towel dispensers) since the report was prepared and that by July 1, 2009, four (4) ADA-compliant port-a- potties will be installed in City parks, leaving 16 items remaining. Widening the bathrooms at the Dover Park is the biggest project remaining, as well as making the floor of the Council Chamber handicapped accessible. Mr. DePrima thanked the Committee for having provided funding for this project through the Community Development Block Grant Program.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 16 Proposed Ordinance #2009-12 - Appendix B - Zoning, Article 3 - District Regulations, Section 1 - One-Family Residence Zones, Subsection 1.15 - Accessory Uses and Article 6 - Off-Street Parking, Driveways and Loading Facilities, Section 3 - Required Off-Street Parking Spaces Members were provided Proposed Ordinance #2009-12. Mrs. Townshend, Director of Planning and Community Development, advised members that parking requirements for libraries had been revised to conform with current American Library Association (ALA) standards. Other changes include alterations in requirements for medical offices, dormitories, and restaurants. She noted that parking requirements for bowling alleys are determined by zoning district standards and, therefore, were removed. Mrs. Townshend explained that the “cash-in-lieu” provision was modified to allow a 75% parking reduction in the downtown area if a contribution is made to a common parking facility. She stated that this provision would assist in raising funds for public parking and noted that, since parking is difficult to add in some locations, allowing a generous waiver to pay into a generalized fund would aid in the provision of future public parking. Additional changes include granting the Planning Commission (rather than the Board of Adjustment) authority to reduce total parking spaces required for combined spaces and adding bicycle parking requirements to the proposed ordinance. Responding to Mr. Hogan, Mrs. Townshend stated that funds collected through the cash-in-lieu provision would be placed in a reserve account which will accumulate to fund future parking projects. The Committee recommended adoption of Proposed Ordinance #2009-12. By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). (The First Reading of the ordinance will take place during the latter part of the meeting). Statistics Regarding Jobs and Businesses Gained and Lost in the City of Dover Since July 2008 Mrs. Townshend, Director of Planning and Community Development, reviewed economic statistics compiled by Mr. Neaton, Economic Development Director, from information he received from the Delaware Department of Labor. She stated that these statistics applied to Dover residents regardless of where they were employed. Mrs. Townshend also provided the Committee with additional information extracted from the City of Dover Budget, including benchmarks related to employment established for the Economic Development Office. She explained that specific information regarding jobs and businesses gained and lost in the City of Dover is not information that the Planning and Inspections Department currently tracks, nor has access to, and information for municipalities is difficult to attain. She stated that, currently, the Department of Labor and the Bureau of Labor Statistics through the State and Federal governments are the best sources for this information. Mr. Neaton stated that the Finance Department compiles this information for the ten largest businesses in the City and it is included in the Comprehensive Annual Financial Review (CAFR). He offered to summarize this information for the past ten years.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 17 Mrs. Townshend noted that the impact of small businesses should not be discounted, as 25% of the national economy consists of small business. Mr. DePrima apologized for not including the information regarding benchmarks established for the Economic Development Office in the packet that Council received. He stated his desire to compile a report that includes meaningful economic statistics that can be monitored and that reflect factors that the Economic Development Office can influence. He felt it would be appropriate for this information to be submitted twice per year, or quarterly, and stated his intention to have such a report available to the Committee, hopefully in time for inclusion in the July packet. Mrs. Townshend noted that it would be helpful to include information regarding city, state, and national measures for unemployment in this report for purposes of comparison. Updates Members were provided the following updates: Planning and Funding for New Library Ms. Margery Cyr, Library Director, stated that the library schematic plan will be presented for review to the Historic Commission on June 18, 2009. She noted that she met with the Director of the Longwood Foundation, Thayer DuPont, on June 4, 2009, and she felt it was a positive meeting. In response to a Request for Qualifications (RFQ), eleven (11) proposals were received, four (4) candidates were interviewed, and negotiations with one (1) applicant are proceeding. Ms. Cyr stated that the Kent County Levy Court will consider whether or not to support the library and whether to consolidate during their meeting of June 9, 2009, at 7:00 p.m. She noted that she is working with Holzman Moss Architecture, who will be holding a Green Energy Summit in Dover in the next couple of months, to talk about alternative energy use. CDBG Mrs. Harvey, Community Development Manager, stated that all 2008 CDBG projects are underway and are expending funds on schedule, with the exception of Dover Interfaith Ministry’s project at 684 Forrest Street. Mrs. Townshend, Director of Planning and Community Development, explained that this property was purchased by the Downtown Dover Partnership (DDP) who worked with the Interfaith Ministry to develop a ten-year lease for the property for use as a shelter. However, the Interfaith Ministry’s grant funding specifies that funds are to be used for rehabilitation rather than purchase or lease. Mrs. Harvey has requested approval from the legal department of the Department of Housing and Urban Development (HUD) to amend the Interfaith Ministry’s action plan and is awaiting their response. She expects to hear within the week and will bring this information back to the Committee. Mr. Neaton, Economic Development Director, stated that the property lease is for $6,000 per year. In response to Mrs. Horsey, Mr. DePrima, City Manager, explained that the Interfaith Ministry considers this a good interim location; however, they would like a larger structure for their permanent location. If a permanent site is found within the ten-year lease period, the City would refund a prorated lease payment.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 18 In response to Mrs. Russell, Mrs. Harvey indicated that CDBG funding should be available for drawdown sometime in August or September, 2009. Housing and Recovery Act of 2008 Funds (Neighborhood Stabilization Fund Mrs. Harvey, Community Development Manager, stated that Memorandums of Understanding (MOU’s) would be sent tomorrow to Dover partners and they can begin looking for properties to purchase after the MOU’s are executed. Youth Advisory Committee Mrs. Russell explained that a recent meeting of the Youth Advisory Committee was canceled due to a conflict with graduation; however, the members of the Committee are enthusiastic and are developing goals and project ideas. By consent agenda, Mr. McGlumphy moved for acceptance of the Parks, Recreation, and Community Enhancement Committee Report, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE REPORT - JUNE 8, 2009 The Legislative, Finance, and Administration Committee met on June 8, 2009 with Chairman McGlumphy presiding. Members held a moment of silence for the family of Councilman Leary, noting the death of their daughter, Mrs. Kelly Fritchman. Review and Recommendation - Filling Critical Positions - Payroll Specialist During their meeting of February 23, 2009, members recommended approval of the Hiring Freeze for Fiscal Year 2008-2009, but to allow the hiring of critical positions through the review and approval of the Legislative, Finance, and Administration Committee and City Council. It was suggested that there be a “standing” agenda item to consider the filling of critical positions and, if there are no positions to consider, the item could be removed. Mr. McGlumphy noted that there were no critical positions to be considered; therefore, no action was required of the committee. Audit Committee to Discuss the Fiscal Year 2009 Audit Program Mrs. Donna Mitchell, Controller/Treasurer reviewed a presentation on the Auditors Responsibility for Communicating with the Audit Committee and reminded members that this update is provided annually as a kick-off to the annual audit. The Committee recommended acceptance of the report of the Auditor's Responsibility for Communicating with the Audit Committee.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 19 By consent agenda, Mr. McGlumphy moved for approval of the Committee’s recommendation. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). By consent agenda, Mr. McGlumphy moved for acceptance of the Legislative, Finance, and Administration Committee Report, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). PLANNING DIRECTOR'S MONTHLY REPORT - APRIL 2009 By motion of Mr. McGlumphy, seconded by Mr. McGiffin, the Planning Director’s Monthly Report for April 2009 was accepted by consent agenda. EVALUATION OF PROPOSALS - ENVIRONMENTAL AFFAIRS CONSULTING SERVICES The Public Utilities Department maintains blanket contracts with potential contractors to ensure that the bidding rules are adhered to for contractors that are hired to perform work for the City Departments. These contracts are priced as a "time, equipment, and material" contract and may exceed $25,000 annually. The proposal is for environmental affairs consulting services, which include project management for environmental cleanups, creation of spill prevention plans, waste management, personnel training, compliance reports, and other issues related to environmental concerns. Additionally, other City Departments may utilize this contractor when required. Request for Proposals were solicited and advertised according to City Policy by the City's Contract and Procurement Manager, Mr. Peter Gregg, under Bid #09-0055DPU and proposals were received from three (3) potential vendors. Each proposal was reviewed to determine if all qualifications were met. After determining that each vendor met the minimum qualifications set forth in the specifications, personnel and equipment pricing were reviewed to determine the most economical vendor. Compliance Environmental, Inc. had the best hourly rates and no compensation escalation for the contract period. They also will apply the same rates for two (2) hour response, weekends, and holidays, thereby eliminating overtime rates. Additionally, there will not be any billings for vehicle mileage. Cabe Associates, Inc. will use Downes Associates, Inc. as a subcontractor. Both rate schedules have variable rates which are higher, and rates that may be adjusted annually based on salary revisions. Hours beyond the standard 40 hour workweek, weekends, and holidays will be one and one half times the standard rates. Vehicle mileage will be based on current IRS per mile cost. Environmental Consultants International, LLC rates were also higher and included an annual increase beginning January 1, 2011 based on CPI plus 1.00%. Additionally, two (2) hour response will incur a 30% increase over the standard rate and holidays and weekends will incur a 70% increase over the standard rate. Mileage will be based on IRS per mile cost. Staff recommended awarding the blanket Environmental Affairs Consulting Services contract to Compliance Environmental, Inc. for three (3) years with a City option to extend it an additional two (2) years (five (5) years total). Mr. Hogan moved for approval of staff’s recommendation, seconded by Mr. Salters and carried by a unanimous roll call vote (Mr. Ruane absent).

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 20 EVALUATION OF PROPOSALS - ENGINEERING SERVICES AGREEMENT - GARRISON OAK (PHASE IA - PRELIMINARY SITE ANALYSIS) The City of Dover's Economic Development Office solicited Requests for Qualifications (RFQ) for engineering services related to the future development of the Garrison Farm. The City's Contract and Procurement Manager, Mr. Peter Gregg, advertised the RFQ in accordance with the City's purchasing policy. Fifteen (15) engineering teams submitted information. Staff reviewed the submissions and scheduled interviews for five (5) engineering teams. Formal interviews were conducted with the following engineering teams: Becker Morgan Group, Inc. / Duffield Associates, Inc. Landmark Engineering Braun Engineering / T&M Associates URS Tetra Tech / EDAW In an effort to move quickly during the preliminary phases of the proposed development of the Garrison Oak Technology Park, staff requested permission to use the open market provision of the purchasing policy under certain professional services in advance of the pending formal RFP process identified in the City's purchasing policy. Additional agreements will be forthcoming once the process has concluded. Staff recommended authorizing the City Manager to execute an engineering services agreement with Becker Morgan Group, Inc. in the amount of $49,750 to provide surveying and preliminary site analysis and site investigation services. Mr. Salters moved for approval of staff’s recommendation, seconded by Mr. Hogan and carried by a unanimous roll call vote (Mr. Ruane absent). EVALUATION OF PROPOSALS - ENGINEERING SERVICES AGREEMENT - GARRISON OAK (PHASE IB - WETLAND DELINEATION) The City of Dover's Economic Development Office solicited Requests for Qualifications (RFQ) for engineering services related to the future development of the Garrison Farm. The City's Contract and Procurement Manager, Mr. Peter Gregg, advertised the RFQ in accordance with the City's purchasing policy. Fifteen (15) engineering teams submitted information. Staff reviewed the submissions and scheduled interviews for five (5) engineering teams. Formal interviews were conducted with the following engineering teams: Becker Morgan Group, Inc. / Duffield Associates, Inc. Landmark Engineering Braun Engineering / T&M Associates URS Tetra Tech / EDAW

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 21 In an effort to move quickly during the preliminary phases of the proposed development of the Garrison Oak Technology Park, staff requested permission to use the open market provision of the purchasing policy under certain professional services in advance of the pending formal RFP process identified in the city's purchasing policy. Additional agreements will be forthcoming once the process has concluded. Mr. DePrima advised members that approximately ten (10) years ago, the State of Delaware gave the City $404,000 to implement utility services. He noted that those funds will be used to pay for this contract. Staff recommended authorizing the City Manager to execute an engineering services agreement with Duffield Associates, Inc. in the amount of $13,000 to provide wetland delineation and environmental report review. Mr. Hogan moved for approval of staff’s recommendation, seconded by Mr. Leary and carried by a unanimous roll call vote (Mr. Ruane absent). APPOINTMENT RECOMMENDED BY MAYOR CAREY - SILVER LAKE COMMISSION - NANCY WAGNER (TO FILL THE EXPIRED TERM OF TRICIA ARNDT - TERM TO EXPIRE MAY 2010) Mayor Carey recommended the appointment of Mrs. Nancy Wagner to the Silver Lake Commission to fill the expired term of Tricia Arndt to expire May 2010. By consent agenda, Mr. McGlumphy moved for approval of the appointment of Mrs. Wagner, as recommended by Mayor Carey. The motion was seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). REAPPOINTMENTS RECOMMENDED BY MAYOR CAREY - DOVER MPO PUBLIC ADVISORY COMMITTEE - TWO (2) YEAR TERMS TO EXPIRE JULY 2011 Mayor Carey requested the following reappointments to the Dover MPO Public Advisory Committee for two (2) year terms to expire July 2011: Mrs. Prameela Kaza Mr. James P. Webster By consent agenda, Mr. McGlumphy moved for approval of the reappointments to the Dover MPO Public Advisory Committee, as recommended by Mayor Carey, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). REAPPOINTMENTS RECOMMENDED BY MAYOR CAREY - BOARD OF ADJUSTMENT - THREE (3) YEAR TERMS TO EXPIRE JULY 2012 Mayor Carey requested the following reappointments to the Board of Adjustment for three (3) year terms to expire July 2012: Dr. Edward Goate' Mr. Richard Senato

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 22 By consent agenda, Mr. McGlumphy moved for approval of the reappointments to the Board of Adjustment, as recommended by Mayor Carey, seconded by Mr. McGiffin and carried by a unanimous roll call vote (Mr. Ruane absent). FIRST READING - PROPOSED ZONING ORDINANCE AMENDMENTS Council President Williams reminded the public that copies of the proposed ordinances are available at the entrance of the Council Chambers or can be obtained from the City Clerk's Office. Since the ordinances are amendments to the Zoning Code, a public hearing is required. Staff recommended referral of the amendments to the Planning Commission on July 20, 2009, and that a Public Hearing be set for August 10, 2009 at 7:30 p.m., at which time, final action by Council will take place. Mr. Salters moved to refer the amendments and set a public hearing before City Council for August 10, 2009 at 7:30 p.m. as recommended by staff. The motion was seconded by Mr. Hogan and unanimously carried. In accordance with Section 1-9 of the Dover Code, Council acknowledged the First Reading of the Zoning Ordinance Amendments as read by the City Clerk, by title only, as follows: > PROPOSED ORDINANCE #2009-12 - APPENDIX B - ZONING , ARTICLE 3 - DISTRICT REGULATIONS, SECTION 1 - ONE -FAMILY RESIDENCE ZONES, SUBSECTION 1.15 - ACCESSORY USES AND ARTICLE 6 - OFF-STREET PARKING , DRIVEWAYS AND LOADING FACILITIES, SECTION 3 - REQUIRED OFF-STREET PARKING SPACES REZONING REQUEST/FIRST READING - 101 MONT BLANC BOULEVARD, OWNED BY BARIGLIO CORPORATION A request was received to rezone property located at 101 Mont Blanc Boulevard, consisting of 2.61+/- acres owned by the Bariglio Corporation. The property is currently zoned C-PO (Commercial/Professional Office) and COZ-1 (Corridor Overlay) and the proposed zoning is C-2A (Limited Central Commercial) and COZ-1 (Corridor Overlay). Responding to Mr. Hogan, Mrs. Melson-Williams stated that the requested C-2A (Limited Central Commercial) zone would allow for retail components, which the C-PO zone does not permit. Prior to amending the zoning ordinance and zoning map of the City of Dover, a public hearing is required. By motion of Mr. Salters, seconded by Mr. Hogan, Council unanimously referred the request to the Planning Commission on July 20, 2009 and set a public hearing for August 10, 2009 at 7:30 p.m. In accordance with Section 1-9 of the Dover Code, Council acknowledged the First Reading of the Zoning Ordinance Amendment as read by the City Clerk, by title only, as follows:

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 23 AN ORDINANCE AMENDING THE ZONING ORDINANCE AND ZONING MAP OF THE CITY OF DOVER BY CHANGING THE ZONING DESIGNATION OF PROPERTY LOCATED AT 101 MONT BLANC BOULEVARD FINAL READING - PROPOSED ORDINANCES The First Reading of the following proposed ordinances was accomplished during the Council Meeting of June 8, 2009. Budget Ordinances - 2009/2010 City of Dover Budget and Downtown Dover Business Improvement District - Cash Receipts/Budget FY 2009-2010 Mr. McGlumphy moved that the Final Reading of the proposed ordinances be acknowledged by title only, seconded by Mr. Hogan and unanimously carried. Mr. McGlumphy moved for adoption of the 2009/2010 City of Dover Budget Ordinances and Downtown Dover Business Improvement District - Cash Receipts/Budget FY 2009-2010. The motion was seconded by Mr. Leary. Mr. Slavin reminded members that he voted against the budget during the Budget Hearing and he also intended to vote against its adoption. He stated that his “no” vote should not be interpreted as meaning that those voting “yes” are wrong or that he disagrees with them - he had no better budget to propose. Mr. Slavin expressed concerns regarding the use of furloughs, which would reinflate the budget for FY 2010/11; depleting the Rate Stabilization Fund and locking in to a Water/Wastewater hike for next year; reducing ambulance and police service; deferring maintenance and replacement of equipment; and lack of a safety net in the case of a downturn in revenues from the State. Mr. Slavin noted that there were possible electric, water, and wastewater rate hikes for 2011 and the possibility of a tax increase. Mr. Slavin stated that, by utilizing furloughs, they were effectively asking for pay cuts for City employees and suggested that Council lead by example. Mr. Slavin moved to amend the Budget Ordinance to include a five percent (5%) reduction in City Council salaries from the current Fiscal Year level. The motion was seconded by Mr. Hogan. Mr. Salters moved to amend the motion by changing five percent (5%) to ten percent (10%). Mr. Hogan withdrew his second to the motion and Mr. Leary seconded the amendment to the motion. The motion to amend the Budget Ordinances to include a ten percent (10%) reduction in City Council salaries was carried by a roll call vote of seven (7) yes, one (1) no (Mr. McGlumphy), and one (1) absent (Mr. Ruane). Mr. Slavin moved to suspend the rules to allow the FOP representative to speak regarding the proposed budget. The motion was seconded by Mr. Salters and unanimously carried.

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 24 Mr. David Spicer, President of Fraternal Order of Police (FOP) Lodge 15, stated that the furlough was not a joke and that he represents 93 men and women of the Dover Police Department and their families. Mr. Spicer stated that they oppose the furloughs because they have worked so hard to get the Police Department and the city where it is today. He stated that people do not realize how dangerous the city can be. Mr. Spicer requested Council to defer spending the $8.9M set aside for the library project and to defer building the library until better economic times. The motion for adoption of the 2009/2010 City of Dover Budget Ordinances, as amended (Exhibit #2), and Downtown Dover Business Improvement District - Cash Receipts/Budget FY 2009-2010, (Exhibit #3), was carried by roll call vote of six (6) yes, two (2) no (Mrs. Russell and Mr. Slavin), and one (1) absent (Mr. Ruane). COUNCIL MEMBERS ANNOUNCEMENTS Mr. McGiffin reminded members to mark their calendars for June 27, 2009 for the next African American Festival. Mr. Salters reminded everyone to wear their ethnic attire to the African American Festival. Mrs. Russell announced that Councilman McGiffin’s band, Celtic Harvest, would be performing at 3:30 p.m. at the African American Festival and the Coasters would perform at 6:00 p.m. Mr. Leary moved for adjournment, seconded by Mr. Hogan and unanimously carried. Meeting Adjourned at 8:05 P.M. TRACI A. McDOWELL CITY CLERK All orders, ordinances, and resolutions adopted by City Council during their Regular Meeting of June 22, 2009, are hereby approved (with the exception of the following motion: 1) adoption of the 2009/2010 City of Dover Budget Ordinances - General Fund - Cash Receipts and Budget; Water/Wastewater Fund - Revenue and Budget; and Electric Revenue Fund - Revenue and Budget). CARLETON E. CAREY, SR. MAYOR /TM S:\ClerksOffice\PACKETS\2009\Council\07-13-2009\06-22-2009.wpd

CITY COUNCIL MEETING OF JUNE 22, 2009 PAGE 25 Exhibits Attached to Original Minutes and File Copy Exhibit #1 - Ordinance #2009-09 - Appendix F - Fees and Fines Exhibit #2 - 2009/2010 City of Dover Budget Ordinances Exhibit #3 - Downtown Dover Business Improvement District - Cash Receipts/Budget FY 2009-2010

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE The Legislative, Finance, and Administration Committee meeting was held on June 22, 2009 at 6:00 p.m. with Chairman McGlumphy presiding. Members present were Mr. Leary, Mr. Salters, Dr. Jones, and Mr. Shevock. Members of Council present were Mr. McGiffin, Mrs. Williams, Mr. Hogan, and Mrs. Russell (arrived at 6:51 p.m.). Mayor Carey was also present. AGENDA ADDITIONS/DELETIONS Mr. Leary moved for approval of the agenda, seconded by Mr. Shevock and unanimously carried. Review and Recommendation - Filling of Critical Positions During their meeting of February 23, 2009, members recommended approval of the Hiring Freeze for Fiscal Year 2008-2009, but to allow the hiring of critical positions through the review and approval of the Legislative, Finance, and Administration Committee and City Council. It was suggested that there be a “standing” agenda item to consider the filling of critical positions and, if there are no positions to consider, the item could be removed. Mr. McGlumphy noted that there were no critical positions to be considered; therefore, no action was required of the committee. Proposed Ordinance No. 2009-05 - Chapter 102 - Taxation During the Committee meeting of April 27, 2009, Ms. Russell, City Assessor, reviewed proposed amendments to Chapter 102 -Taxation, based on an audit of the City of Dover Assessor’s Office, as well as the recommendations of the Tax Appeals Committee and the City Assessor. The Committee tabled the proposed amendments until a legal opinion could be obtained from Mr. Nicholas Rodriguez, City Solicitor, regarding the propriety of penalizing owners of income- producing property with a “denial of appeal” if an Income and Expense Report is not filed. It was noted that the denial of appeal would occur one (1) year following failure to file the report. In addition, it was requested that the wording in Section 102-77 on the Committee Action Form be revised to state “amendment to update the language”. Mr. Leary moved to lift the matter from the table, seconded by Mr. Salters and unanimously carried. Ms. Russell advised members that, at the suggestion of Mr. Rodriguez, the following revisions were made: Section 102-5 (Income and Expense Reports) This amendment is a new section to allow the Assessor to require that all owners of commercial/industrial income-producing property within the city limits of Dover complete and file annual reports of Income and Expenses on forms developed by the Assessor. Failure to provide the Assessor with an Income and Expense Report will result in a fine of $100.00 (rather than a denial of appeal as was originally proposed). Income and Expense Reports will be mailed to property owners and are due within thirty (30) days of receipt of request by the Assessor. This information is invaluable in developing the value for these income-producing properties. The Income Approach to Valuation is the most common methodology to value these types of property.

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE MEETING OF JUNE 22, 2009 PAGE 2 Section 102-77 (Duties of City Assessor) This amendment updates the language used for affixing the stamp to the deeds when they are brought into the Assessor’s Office. In addition, the ordinance clarifies a time period for audits of the Transfer Tax. Section 102-185 (Appeals) This amendment is a new section to explain due dates that were established for the Appeals Committee and approved by Council on November 13, 2007. This ordinance also explains that the right to appeal is lost if any designated appeal date is missed; however, the appellant may appeal the following April for the next billing cycle. It also states that appeals/refunds for errors or opinions of value from appellants will not be heard for prior years. This has been the common practice in the Assessor’s Office. Ms. Russell added that the proposed ordinance amendments have been reviewed by Mr. Nicholas Rodriguez, City Solicitor, who stated that the amendments are in good order and, in his opinion, will serve the purpose intended. In response to Mr. Salters, Ms. Russell stated that other municipalities charge fines ranging from $50.00 to $500.00 for failure to file an Income and Expense Report. Responding to Mr. Shevock, Ms. Russell indicated that this ordinance would regulate commercial and industrial income-producing properties and would include apartment buildings that house more than four (4) families. Mr. Leary moved to recommend adoption of Proposed Ordinance No. 2009-05 amending Chapter 102 - Taxation, seconded by Dr. Jones and unanimously carried. Phase II of the MAG Study Mrs. Hawkins, Human Resources Director, reminded members that in 2008, Management Advisory Group (MAG) was hired to perform a review and evaluation of the Pay for Performance (PFP) Evaluation system that is currently utilized for all non-bargaining employees. In September 2008, MAG presented its findings for Phase I of the study, which focused on the classification and compensation of positions and employees. During their meeting of March 9, 2009, the Committee moved to recommend approval of staff’s recommendation for implementation of Phase I of the MAG Report (which was subsequently approved by City Council at their meeting of March 23, 2009). During their meeting of February 23, 2009, the Phase II Report for the Review and Evaluation of the PFP Evaluation System to the City of Dover was presented to the Committee for informational purposes. Mr. DePrima, City Manager, explained at that time that staff would be bringing forward implementation recommendations regarding this phase of the study for the Committee’s review and consideration at a later date.

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE MEETING OF JUNE 22, 2009 PAGE 3 Mr. DePrima and Mrs. Hawkins provided a handout containing an Organization of Recommendations related to Phase II of the MAG study with proposed changes grouped according to subject area (Attachment #1). Mr. McGlumphy reminded the Committee that there would be no action taken on the matter at this time and the study will continue to be returned to the table until all six (6) exhibits related to the report can be reviewed. An overview of the Organization of Recommendations was presented by Mr. DePrima and Mrs. Hawkins as follows: Training In accordance with the MAG recommendations, Mr. DePrima noted that, under this proposal, annual training for supervisors would be required and salary increases would be withheld from supervisors if training is not attended. He noted that the City Manager will have the discretion to excuse a supervisor from training if there are extenuating circumstances. In response to Mr. McGlumphy, Mrs. Hawkins estimated that approximately 45 employees would qualify as supervisors and that training would require approximately one hour of each supervisor’s time. Mr. DePrima stated that the second recommendation in the training category was an employee suggestion that training be provided to employees so that they could better understand the PFP evaluation process. Mr. DePrima stated that this recommendation has already been implemented and that an informational session has been conducted for employees. Responding to Mr. Salters, Mr. DePrima stated that repeated annual training for supervisors would be beneficial as an ongoing reminder of how to complete fair and accurate evaluations. He believed that this training would provide an important opportunity for supervisors to receive fresh information and for experienced evaluators to share information they have learned about the process. Evaluation - Process Mr. DePrima indicated that MAG suggested that the Director of Human Resources be given a five (5) day time frame to review all evaluations. Mr. DePrima explained that MAG also recommended that supervisors complete quarterly employee reviews and document these sessions by entering this information into the PFP software system. He noted that quarterly reports were implemented when PFP was first adopted; however, he stated that many supervisors have not complied with this requirement. He stated that quarterly evaluations are being required in response to employees who expressed a need for additional performance feedback. In response to Dr. Jones, Mr. DePrima explained that the quarterly evaluations are informal in that there is no scoring or grading. He indicated that the focus would be on the employee’s performance and goals and would provide employees and supervisors more opportunity to interact.

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE MEETING OF JUNE 22, 2009 PAGE 4 Mr. DePrima stated that the next item on the Organization of Recommendations handout sets forth a self-evaluation process for employees. He stated that this provision is being changed from an “encouraged practice” to a “required practice” and that MAG supports this idea. Concerned that the evaluation process might be excessively cumbersome, Mr. McGlumphy requested Mrs. Hawkins to estimate the amount of work hours that would be required to implement all of the practices listed in the handout to help determine if the evaluations are serving a meaningful purpose. Mr. DePrima mentioned that, at one time, the City did not conduct employee evaluations at all, and, at that time, Council requested that an evaluation process be instituted for all employees, as this was deemed a valuable practice. Mrs. Hawkins concurred, explaining the value of evaluations in dealing with employees who are not meeting expectations. Mrs. Williams inquired whether there was any documentation that would suggest that additional evaluations positively impact employee performance, and was particularly concerned about how additional evaluations would be viewed by employees who are currently performing well. She suggested that it might be beneficial to perform a survey to obtain employee input. Mr. DePrima requested that Mrs. Williams advise him on the types of questions she would suggest for such a survey following the meeting. Mrs. Hawkins added that one of the goals of the study was to examine ways of recognizing and rewarding outstanding performers and she felt that requiring more supervisor/employee interaction might assist in this regard. Another recommendation by MAG, Mr. DePrima stated, was to provide for statistical normalization. This would be a mechanism that would be used to help compensate for supervisors who consistently score all of their employees lower or higher than other supervisors. He explained that this becomes more problematic if compensation is tied to performance and there are inequities between departments. He indicated that some jurisdictions have researched methods of scoring evaluations to create a statistically normalized score. MAG alerted the City to this potential problem but did not suggest how to manage it. For this reason, it was recommended that it be established as a goal for the Human Resources Director to determine how other jurisdictions are normalizing scores. Councilman Hogan offered to assist with this process. To address the problem of supervisors who are currently not completing evaluations, Mrs. Hawkins stated that MAG recommended holding all employee salary adjustments until all evaluations are complete and that non-compliant supervisors be listed on the intranet. Mrs. Hawkins and Mr. DePrima did not recommend implementation of this suggestion due to their feeling that publicly listing supervisors was inappropriate and that it would be unfair to postpone salary adjustments due to the negligence of supervisors.

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE MEETING OF JUNE 22, 2009 PAGE 5 Mr. DePrima and Mrs. Hawkins concurred with MAG’s suggestion to add a core competency to the Human Resources Director’s goals to ensure that the Director monitors the evaluation process. They stated that effectively completing evaluations would be added to the core competencies of the supervisors as well. Mr. DePrima stated that requiring periodic reviews will reduce the amount of work to be done by supervisors at the end of the year, when final evaluations are due. Dr. Jones noted that if reviews are performed on a quarterly basis, notes are documented at that time, information is being entered into the PFP software, and the results impact the employee’s final evaluation, it appears that quarterly reports constitute more of a formal than an informal review. She inquired whether there is written acknowledgment by the employee and the supervisor at the time of the quarterly review as to the status of the employee’s performance. Mrs. Hawkins explained that a formal evaluation constitutes an evaluation of all core competencies, entering all remarks and scores, and signing off on the evaluation. Informal evaluation is a periodic meeting where goals are examined and discussed and progress is entered. If performance problems are identified at that time, Human Resources will be consulted and the evaluation process will be escalated from informal to formal. Dr. Jones reiterated her concern with employees receiving a clear indication of performance and felt that employees should have an opportunity to acknowledge even an “informal” assessment. Concurring with Dr. Jones, Mr. Shevock suggested that employees acknowledge what is written during the quarterly reviews to validate the outcome of the evaluation. Without an employee signature, there is no proof of the events that transpired during a review session. Mr. DePrima stated that he understood this point and that it should be considered. Mr. DePrima stated that in order to make the evaluation process less cumbersome, it was proposed to eliminate the need to include explanatory remarks if the employee is achieving a baseline score of three (3) (performing the job as outlined in the job description). Scores higher or lower than a three (3) would require explanation. Mrs. Hawkins explained that the next recommendation established the need for probationary employees to adapt to the work environment before determining goals for evaluation. Responding to Mrs. Russell, Mr. DePrima explained that bargaining unit employee evaluations are not tied to compensation and that the City’s bargaining units were not interested in adopting the new format or Pay For Performance procedures. He stated that they use an older form that does not have goals outlined and includes only core competency. He mentioned that members of the IBEW Union have agreed to begin using a Pay For Performance form and will be incorporating goals into their evaluations next year.

LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE MEETING OF JUNE 22, 2009 PAGE 6 Mr. DePrima explained that his own evaluation is completed by City Council using a form similar to that used by other City employees, although slightly different language regarding core competency is incorporated in the evaluation forms of all Council appointees. Mr. McGlumphy reiterated his concern regarding making the evaluation process too cumbersome and requested that Mrs. Hawkins equate time frames with requirements to provide input. Mr. Leary moved to table further consideration of the MAG study until the next Committee meeting scheduled for July 13, 2009, seconded by Dr. Jones and unanimously carried. Mr. Leary moved for adjournment, seconded by Dr. Jones and unanimously carried. Meeting Adjourned at 7:01 P.M. Respectfully submitted, William P. McGlumphy Chairman WPM/JS/ac/tm S:\ClerksOffice\PACKETS\2009\Council\07-13-2009\06-22-2009 LF&A.wpd Attachment Attachment #1 - MAG Phase II - Organization of Recommendations

ATTACHMENT #1 LF&A Committee Meeting of 06/22/2009 Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Exhibit Training MAG 1 2-4 Change the PFP policy to require training for Update language: Change the PFP Immediately supervisors once per year. If training is not attended, policy to require training for deny any salary increase for which the supervisor may supervisors once per year. If be eligible. training is not attended, deny any salary increase for which the Exhibit 5, page 5 supervisor may be eligible. The City Exhibit 5- Manager may excuse a supervisor Appendix A from the training. Employee Exhibit 5, page Provide educational training to employees on the PFP Training will begin being offered to Immediately 7 5 system and process employees. Evaluation - Process MAG 2 2-5 Establish a more precise time frame within the set of This recommendation is in Immediately Instructions so as to clearly define the time allotted for reference to allowing sufficient time each step in the performance review cycle. for the HR Director to review evaluations. The instructions have Exhibit 4, page 1 been updated to include a time frame of five days. MAG 3 2-5 Written quarterly reviews should be done by Required quarterly reviews will Implement July Department Heads, and documented in the evaluation begin July 1, 2009 as this review 1, 2009 Exhibit 4, page 2 by entering into the PFP software. cycle is ending. MAG 4 2-5 All evaluated employees should conduct self The PFP instructions will be updated Effective with evaluation, with the purpose of then comparing them accordingly. reviews to be Exhibit 4 at the formal performance evaluation meeting. completed by page 3 May 31, 2009.

Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Exhibit Evaluation – Process (Continued) MAG 13 5-8 Automate the statistical normalization of rater This will become a goal for the HR Present to City comparisons. Director for FY10. Council by February 2010. MAG 14 5-8 Hold up salary adjustments until all evaluations are Not recommended for Immediately complete; publish stragglers on the City’s intranet. implementation. We wish to continue our current practice of extending the specific tardy department head’s salary increase. “Stragglers” will be handled by the Exhibit 4, page 1 supervisor. MAG 17 6-2 Require quarterly review of all employees being Additional monitoring of quarterly Implement July Exhibit 4, page 2 evaluated. reviews will be maintained. 1, 2009. MAG 19 6-3 Add monitoring and reminder goals to the Core Rather than modify the PFP Effective July 1, Competency of the HR Director – Include monitoring evaluation for this one 2009 goals for the HR Director to ensure consistency with the recommendation, this suggestion City’s Strategic Plan, reminding departments of the need for will become a standing goal for the quarterly reviews, setting up annual training on the program, HR Director. and identifying unusual scoring patterns to the City Manager, the Department Head and the rater. This should be reflected in the Supervisory Core Competency. Employee Exhibit 4, page 2 All evaluations are due at the same time thus causing a This issue is being addressed by July 1, 2009 3 heavy work load in a short amount of time requiring quarterly reviews. Thus as the fiscal year ends three fourths of the evaluation should be complete.

Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Evaluation – Process (Continued) Employee Exhibit 4, page Do not require an explanation for a performance score Explanation for a score of three will Effective for 5 4 of three and four not be required. evaluations being completed for FY09. Employee Exhibit 4, page Do not assign goals during probationary period It is realized that the probationary Immediately 8 2 period is a time for learning. Only when necessary will goals be assigned. Grading Definitions MAG 5 2-6 Change the current performance form label of “Good” The PFP evaluation will be updated. Effective with to “Meets Expectations” on the evaluation form. reviews to be Exhibit 3 completed by Exhibit 4, page May 31, 2009. 4 MAG 6 2-6 Change the current performance form label of The PFP evaluation will be updated. Effective with “Acceptable with Some Improvements Needed” to reviews to be Improvement Needed” on the evaluation form. completed by Exhibit 3 May 31, 2009. MAG 7 2-7 Change the current performance label of “Outstanding” The PFP evaluation will be updated. Effective with to “Results Rarely Achieved by Others.” reviews to be Exhibit 3 completed by Exhibit 4, page May 31, 2009. 4

Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Exhibit Council Evaluations MAG 8 4-5 Create a committee structure to evaluate Council If Council wants to pursue further, FY10 appointed positions that would make a separate Committee Action Form recommendation on compensation adjustments for will be prepared and presented. the evaluated employee. Evaluation Design Changes MAG 9 4-5 Apply the changes noted in Section 5.0 to the This will become a goal for the HR Present to City development of Core Competencies for the Council Director for FY10. A committee will Council by positions. See recommendation #15 - Streamline and be formed to formally discuss. February 2010. enhance Core Competency and Element statements. MAG 15 5-12 Streamline and enhance Core Competency and This will become a goal for the HR Present to City Element statements. See Rec. #9 Director for FY10. A committee will Council by be formed to formally discuss. February 2010. MAG 18 6-3 Add responsible participation in the PFP as a The core competency for Effective July 1, Supervisory Core Competency Supervisory Skills will be updated 2009 accordingly. Employee Implement weighting of goals This option will be considered an If implemented, 4 evaluation committee that will be it will become created. effective in FY 10. Pay Increases MAG 10 5-3 Base the movement within the pay grade on the According to MAG, this will be concept of a “normal progression” career plan for achieved by implementing employees who “Meet Expectations” to reach Recommendation #11. midpoint in 10 years. MAG 11 5-4 Use the arithmetic midpoint of the position’s assigned Use the described method for July 1, 2009 Exhibit 5 page pay grade as the basis for calculating potential calculating July 1, 2009 pay 1&2 performance adjustments. increases. Ex. 5 Appexd. A

Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Exhibit Pay Increases - Continued MAG 12 5-6 Establish a simple and straightforward program for Create a matrix for awarding July 1 July 1, 2009 potential adjustments of zero (0) through an annually pay increases. determined percentage amount, based on budget Appendix will be created based Exhibit 5 – availability. upon budget and market conditions. Appendix A MAG 21 6-5 Any pay out for performance over the maximum of In addition to the proposed Effective with the range is a lump-sum one-time payout that does language, add, “the city reserves the pay increases not roll into the base salary. right not to award any pay increase awarded on July for employee’s whose salary is over 1, 2009. Exhibit 5, page 2 the maximum of the range.” Exhibit 5 – Appendix A No Action MAG 16 6-1 Continue to complete performance evaluations No additional action needed. Exhibit 4, page 2 annually as dictated by current policy. MAG 20 6-4 Continue the current process for appeals. No action needed. Exhibit 5, page 4 Setting of Goals Employee Exhibit 4, page 5 Goals don’t flow down in a timely manner City Council/City Manager and Department 1 Mayor to establish goals for Heads are to Department Heads by March 31 of establish goals each year. for FY 10 immediately upon adoption of updated policy.

Organization of Recommendations Rec. # Page # in MAG or Employee’s Recommended Action City’s Recommended Action Estimated Phase 2 Report Completion & Related Date Exhibit Setting of Goals Employee Exhibit 4, page Goals are not realistic under current work load All supervisors are to be mindful of Effective with 2 5&6 the number of goals being assigned. evaluations for Exhibit 5, page Employees can create their own FY 10. 2 goals for review by their supervisor. The HR Director will be more astute to the number being assigned. Non-Monetary Incentives Employee High performers are not awarded The salary matrix provides for Immediately 6 additional compensation for employees who receive a higher than average performance score. An improved effort will be provided by supervisors in rewarding high performers with non-monetary incentives and actions.

SAFETY ADVISORY AND TRANSPORTATION COMMITTEE The Safety Advisory and Transportation Committee Meeting was held on June 24, 2009, at 6:00 p.m. with Chairman Slavin presiding. Members present were Mrs. Russell, Mr. Hogan, and Mr. Davis. Mr. Harmon was absent. AGENDA ADDITIONS/DELETIONS Mr. Slavin requested that Item # 1 - Proposed Resolution No. 2009-05 - Delaware Alliance for Safe Roads - Truck Weight, be deleted from the agenda pending further conversation with Mr. George Wright of the Delaware League of Local Governments and that Item #4A - Wyoming Mill Road Project, be deleted due to the absence of Mr. Koenig. Mr. Hogan moved for approval of the agenda, as amended, seconded by Mrs. Russell and unanimously carried. Briefing on DelDOT Projects Mr. Gary Laing, Community Relations Officer and Municipal Liaison for DelDOT, provided an update on the following DelDOT projects: The West Dover Connector Mr. Laing advised members that there has been no progress on this project for the last several months due to regulatory procedures. South Governors Avenue Improvements Mr. Laing advised members that the project is moving slower than anticipated due to weather conditions. He noted that, due to the bridge being higher than the road surface, fill is needed. The type of fill being used needs to compact prior to laying the next layer and that cannot take place in wet weather. Mr. Laing stated that the parapets have been poured and the crews have been working around the area where utility poles need to be moved. He noted that, originally, the project completion date was May or June; however, it is now projected for the end of July. Responding to Mr. Hogan, Mr. Laing stated that once the bridge is opened, there will be no more full closures, only lane closures or restrictions. Water Street Railroad Connector Mr. Laing stated that he does not anticipate that this project will proceed in the near future. He advised members that the railroad company indicated that undertaking this project would necessitate the closure of another “at-grade” railroad crossing somewhere else in Delaware. Mr. Laing stated that, along with the railroad stipulations, there is also a lack of funding for this project. He indicated that some of the issues in this area will be resolved with the opening of the West Dover Connector. North State Street Rebuild Mr. Laing stated DelDOT’s Pavement Management Division sent a survey to the residents of State Street, Queen Street, Division Street, Walker Road, and Loockerman Street last fall asking them if they would be agreeable to nighttime work (based upon Bond Bill Regulations). The public response was that they would not mind.

SAFETY ADVISORY AND TRANSPORTATION COMMITTEE MEETING OF JUNE 24, 2009 PAGE 2 Responding to Mr. Slavin, Mr. Laing stated he would forward the results of the survey to the Safety Advisory and Transportation Committee. He advised members that, at this time, there is no funding for the North State Street Rebuild; however, funds may be available through the American Recovery Act or excess State funds. Mr. Laing noted that the original start date was the fall of 2009; however, he believed the date would be postponed. Responding to Mr. Slavin, Mr. Laing stated that better crosswalk markings, signs, and street lights would be included in the North State Street Rebuild; however, traffic calming and bump outs near the cemetery would require a design change which would increase the cost. Responding to Mr. Hogan, Mr. Laing stated that he would look into the timing of the left-turn light from North State Street onto Division Street. Briefing on MPO Projects Mr. James Galvin, Principal Planner with Dover/Kent County Metropolitan Planning Organization (MPO), stated that funds for Transportation Studies from DelDOT will be handled through the MPO. Mr. Galvin advised members that the MPO has applied for an Environmental Protection Agency (EPA) grant for technical assistance to integrate air quality in land use. He also noted that they are working on services to provide technical assistance at a local level, although it probably will not include Kent County. Mr. Galvin stated that the Transportation Improvement Plan through 2012 has been approved. He noted that some of the improvement projects include the intersection at Clarence and North Streets thru Lincoln and Forrest Streets, the intersection at Loockerman and Forrest Avenue, and the realignment of Wyoming Mill Road. Mr. Galvin advised members that a Walkable Communities Workshop was held and it included a walking tour of State Street, Reed Street, Governors Avenue, and North Street to bring public attention to issues regarding pedestrians. He stated that no major issues were identified, with the exception of the brick sidewalks slanting towards the road on State Street, creating difficulties for wheelchairs. Mr. Galvin stated that the Regional Transportation Plan, especially in small cities like Dover, should consider making areas more pedestrian and bicycle friendly. Mr. Galvin stated that Kent County has agreed to include the population household projections provided by MPO through the Transportation Improvement Study for their approval process for outside work. Ms. Wieczoreck, Executive Director of the Dover/Kent County MPO, provided an update on the latest plan for the North Dover Study. She advised members that a request was made to provide a second alternative for a link between Crawford Carroll Avenue at Lowe’s to College Road. Ms. Wieczoreck advised members that the MPO received comments from the Delaware State University College of Agriculture regarding environmentally sensitive areas on the southern side of the college. She noted that the proposed alignment included a section of woods that is used for environmental education, and there were also concerns regarding student and faculty access.

SAFETY ADVISORY AND TRANSPORTATION COMMITTEE MEETING OF JUNE 24, 2009 PAGE 3 Ms. Wieczoreck stated that the proposed alternate route, which was adopted by the MPO Council, will be on the north side of the campus. She also noted that the connector at Crawford Carroll Avenue to the north entrance of the Dover Mall between the Furniture and More store and the former Circuit City building was changed. Ms. Wieczoreck advised members that the connector was shown going through the existing agricultural ponds which where going to be relocated; however, the cost exceeded $6 million dollars; therefore, an alternate route around the ponds was proposed. Ms. Wieczoreck advised members that the Regional Transportation Plan has been approved and will be ready for publication shortly. She noted that an executive summary will be available to those who prefer a shorter version of the plan. Mr. Davis moved for adjournment, seconded by Mr. Hogan and unanimously carried. Meeting Adjourned at 6:34 P.M. Respectfully submitted, Timothy A. Slavin Chairman TAS/rmr/jas/alc/tam S:\ClerksOffice\PACKETS\2009\Council\07-13-2009\6-24-2009 SA&T.wpd

CITY OF DOVER FINANCE DEPARTMENT MONTHLY BUDGET REPORT MAY 2009 PREPARED BY: FINANCE DEPARTMENT PLEASE NOTE – THIS REPORT PROVIDES TOP LINE INFORMATION ON THE THREE MAJOR OPERATING FUNDS. IF YOU WOULD LIKE ADDITIONAL INFORMATION, PLEASE FEEL FREE TO CONTACT THE FINANCE DEPARTMENT.

2 of 8 City of Dover Finance Department Monthly Budget Report May 2009 S Strategic Objectives for Fiscal Year 2008 – 2009 1. Coordinate audit program with the Legislative, Finance & Administrative Committee. Meet all deadlines as established in the audit program. 2. Test of internal controls by the auditor. Not to exceed the tolerable rate established by the auditor’s by more than five (5) percent. 3. Utilizing Fortis, scan 10% of files/documents into an electronic database. ACTIVITY LEVELS FY08 – YTD FY09 – YTD Bank Trends Total Amount of All Deposits $ 124,701,271 $ 122,790,238 Number of Bank Accounts 29 28 Payroll: Number of Pay Periods 24 24 Number of Payroll Checks 10,339 10,523 Number of Pension Checks 2,448 2,461 Total Gross Payroll $ 18,055,365 $ 19,202,663 Total Pension Payments $ 3,744,665 $ 3,815,518 Total Overtime $ 674,855 $ 702,486 Accounts Payable: Number of Check Vouchers (1) 8,242 7,534 Check Voucher Dollar Amount Disbursed $ 32,736,749 $ 27,619,802 Number of EFT Vouchers 339 1,574 EFT Voucher Dollar Amount Disbursed $ 21,851,547 $ 72,987,134 Wire Transfers (2) $ 79,981,767 $ 9,887,883 (1) FY09-YTD includes Retiree's Stipend (2) Wire transfers are down compared to FY08 as the Finance Department is now using EFT (Electronic Fund Transfer) to pay vendors.

3 of 8 City of Dover Finance Department Monthly Report – May 2009 General Fund Summary Revised 92% of Budget Budget YTD Balance Budget Receipts Beginning Balance $ 3,910,144 $ 4,227,059 $ 4,227,059 $ - 100.0% Court of Chancery Fees 815,860 650,000 608,800 41,200 93.7% Fines & Police Revenues 1,128,169 1,022,579 811,138 211,441 79.3% Franchise Fees 426,220 426,220 372,877 53,343 87.5% Grants 102,440 102,440 97,922 4,518 95.6% Intrafund Services 4,761,722 4,683,433 3,886,801 796,632 83.0% Library & Recreation Revenues 705,873 668,873 654,926 13,947 97.9% Licenses & Permits 2,570,000 2,489,500 2,544,409 (54,909) 102.2% Property Taxes 10,042,473 10,000,464 10,018,193 (17,729) 100.2% BID Revenue 53,264 52,692 53,113 (421) 100.8% Sanitation Revenues 1,416,411 1,418,796 1,296,076 122,720 91.4% Other Miscellaneous Revenues 329,785 329,785 357,693 (27,908) 108.5% Transfers-In from Other Accounts & Utilities Civil Traffic Penalties 500,000 500,000 541,532 (41,532) 108.3% Municipal Street Aid Fund 710,346 790,264 791,306 (1,042) 100.1% Transfer Taxes 2,650,222 1,400,000 1,037,386 362,614 74.1% Workers Comp 100,000 - - - 0.0% Water/Wastewater Fund 564,810 564,810 564,810 - 100.0% Electric Fund 6,758,100 6,758,100 6,758,100 - 100.0% Total $ 37,545,839 $ 36,085,015 $ 34,622,141 $ 1,462,874 95.9% Expenditures City Clerk & Council $ 449,398 $ 437,860 $ 331,407 $ 106,453 75.7% Mayor, City Manager & Human Resources 1,114,559 1,118,585 966,836 151,749 86.4% Police & Police Extra Duty 12,934,263 12,765,597 11,178,351 1,587,246 87.6% Public Services 4,572,479 4,434,605 3,822,723 611,882 86.2% Central Services 2,591,102 2,541,698 2,201,014 340,684 86.6% Planning & Inspections 2,056,196 1,909,680 1,526,572 383,108 79.9% Finance, Info Tech & Customer Services 2,678,375 2,629,840 2,279,112 350,728 86.7% Library & Recreation 2,038,715 1,977,958 1,662,892 315,066 84.1% Fire Department 722,865 710,814 629,084 81,730 88.5% Assessor 680,736 611,925 467,266 144,659 76.4% Debt Service 442,319 442,319 442,319 - 100.0% Insurance 500,000 515,000 474,847 40,153 92.2% Retirees' Health Care 953,987 906,187 849,129 57,058 93.7% Street Lights 985,000 985,000 872,861 112,139 88.6% Transfer to CDBG 11,000 11,000 - 11,000 0.0% Provision for Uncollectibles 10,000 10,000 10,000 - 100.0% Transfers Out Capital Asset Reserve 200,000 200,000 200,000 - 100.0% Capital Projects Fund 1,884,497 1,044,184 1,044,184 - 100.0% Budget Bal-Working Capital 2,720,348 2,832,762 - 2,832,762 0.0% Total $ 37,545,839 $ 36,085,015 $ 28,958,597 $ 7,126,418 80.3% Reserve Balances Contingency $ 679,754 $ 717,211 $ 741,939

4 of 8 City of Dover Finance Department Monthly Report – May 2009 Water/Wastewater Fund Summary Revised 92% of Budget Budget YTD Balance Budget Revenue Beginning Bal-Water $ 449,977 $ 782,546 $ 782,546 $ - 100.0% Beginning Bal-Wastewater 643,949 613,583 613,583 - 100.0% Beginning Bal-Kent Co Sewer Adj. (364,750) (545,326) (545,326) - 100.0% Water Fees 4,386,862 4,299,000 3,715,570 583,430 86.4% Water Tank Leases 250,275 250,275 323,186 (72,911) 129.1% Wastewater Fees 2,533,686 2,495,000 2,143,740 351,260 85.9% Impact Fees - Water 196,000 125,000 99,400 25,600 79.5% Impact Fees - Wastewater 712,500 630,000 572,924 57,076 90.9% Transfer from Capital Asset Reserve Wastewater 200,000 - - - 0.0% Kent County Treatment Fees 4,307,001 3,910,369 3,403,777 506,592 87.0% Miscellaneous 165,000 146,000 124,863 21,137 85.5% Total $ 13,480,500 $ 12,706,447 $ 11,234,263 $ 1,472,184 88.4% Expenses Engineering & Inspection $ 705,585 $ 700,372 $ 617,278 $ 83,094 88.1% Water 496,569 473,292 377,552 95,740 79.8% Water Treatment Plant 1,377,268 1,347,238 1,324,189 23,049 98.3% Wastewater 1,222,541 1,105,809 943,151 162,658 85.3% Water Meter Reading 73,577 72,816 62,289 10,527 85.5% Construction & Inspection 516,094 510,343 389,056 121,287 76.2% Kent County Treatment Fees 3,644,430 3,435,430 3,203,546 231,884 93.3% Retiree’s Health Care 128,515 119,455 112,920 6,535 94.5% Debt Service - Arbitrage Payment - 71,436 71,436 - 100.0% Debt Service 835,600 835,600 776,445 59,155 92.9% Intrafund Services 1,320,565 1,302,782 1,026,830 275,952 78.8% Transfers Out General Fund 564,810 564,810 564,810 - 100.0% Water/Wastewater I & E Fund 700,000 700,000 700,000 - 100.0% Impact Fee Reserve 378,260 264,260 - 264,260 0.0% Budget Bal-Working Capital - Water 638,998 867,310 - 867,310 0.0% Budget Bal-Working Capital - WW 579,867 405,881 - 405,881 0.0% Budget Bal-Working Capital - KSA 297,821 (70,387) - (70,387) 0.0% Total $ 13,480,500 $ 12,706,447 $ 10,169,502 $ 2,536,945 80.0% Reserve Balances Contingency-Water $ 115,541 $ 118,545 $ 118,315 Contingency-Wastewater $ 130,291 $ 132,026 $ 132,297 Impact Fee Reserve - Sewer NO BUDGET NO BUDGET $ 3,224,827 Bond Coverage Ratio (Covenant 1.20) 2.99 2.61 2.47

5 of 8 City of Dover Finance Department Monthly Report – May 2009 Electric Revenue Fund Summary Revised 92% of Budget Budget YTD Balance Budget Revenue Beginning Balance $ 6,816,609 $ 10,680,522 $ 10,680,522 $ - 100.0% Sales to Customers 98,527,100 98,527,100 90,105,476 8,421,624 91.5% Utility Tax 1,763,500 1,763,500 1,595,446 168,054 90.5% Weyandt Hall Rents 186,816 186,816 239,803 (52,987) 128.4% Miscellaneous Revenues 3,228,600 1,777,867 1,589,587 188,280 89.4% Reimbursement of Bond Issuance Costs - 222,690 222,690 - 100.0% Intrafund Service Receipts Water/Wastewater 263,353 263,898 171,124 92,774 64.8% Total $ 110,785,978 $ 113,422,393 $ 104,604,648 $ 8,817,745 92.2% Expenses Power Supply & Generation Power Supply $ 63,410,077 $ 63,410,077 $ 51,756,716 $ 11,653,361 81.6% Power Supply Management/Incentive 2,788,808 2,788,808 2,731,721 57,087 98.0% Capacity Charges 10,692,738 10,692,738 9,661,614 1,031,124 90.4% PJM Charges - Load 3,510,195 3,510,195 6,063,343 (2,553,148) 172.7% Total Power Supply 80,401,818 80,401,818 70,213,394 10,188,424 87.3% Plant Operations 5,921,646 5,921,646 4,715,161 1,206,485 79.6% Generation Fuels 2,382,179 2,382,179 1,442,888 939,291 60.6% Capacity Credits (9,265,997) (9,265,997) (8,304,403) (961,594) 89.6% PJM Credits (2,552,753) (2,552,753) (1,523,187) (1,029,566) 59.7% Total Generation (3,514,925) (3,514,925) (3,669,541) 154,616 104.4% Total Power Supply & Plant 76,886,893 76,886,893 66,543,853 10,343,040 86.5% Electric Operating Divisions Transmission/Distribution 3,680,134 3,631,559 3,109,619 521,940 85.6% Electrical Engineering 1,668,347 1,634,201 1,203,355 430,846 73.6% Administration 662,515 649,062 541,145 107,917 83.4% Meter Reading 293,494 290,176 251,846 38,330 86.8% Systems Operations 553,954 575,443 506,281 69,162 88.0% Contractual Services 2030 Committee 300,000 300,000 285,807 14,193 95.3% Utility Tax 1,763,500 1,763,500 1,595,446 168,054 90.5% Interest on Deposits 42,000 54,500 56,509 (2,009) 103.7% Retirees Health Care 557,727 519,999 456,514 63,485 87.8% Accounts Receivable Write-Offs 135,000 135,000 135,000 - 100.0% Green Energy Payment to DEMEC 137,600 137,600 122,677 14,923 89.2% Debt Service 3,431,323 4,055,023 3,664,389 390,634 90.4% Bond Issuance Costs - 222,690 222,690 - 100.0% Intrafund Services 3,704,510 3,644,549 3,031,096 613,453 83.2% Inventory write-offs 175,000 175,000 175,000 - 100.0% Transfers Out Electric Improvement & Extension Fund 1,684,000 1,684,000 1,684,000 - 100.0% General Fund 6,758,100 6,758,100 6,758,100 - 100.0% Budget Bal. - Work. Capital 8,351,881 10,305,098 - 10,305,098 0.0% Total $ 110,785,978 $ 113,422,393 $ 90,343,327 $ 23,079,066 79.7% Reserve Balances Contingency Reserve $ 907,332 $ 924,869 $ 924,998 Insurance Reserve $ 376,255 $ 383,502 $ 383,587 Rate Stabilization Reserve $ 2,508,562 $ 2,556,265 $ 2,556,675 Bond Coverage Ratio (Covenant 1.25) 1.51 1.63 2.05 Megawatt Hours Sold & Purchased Sales to Customers MWh (excluding Street Lights) 747,193 744,932 662,732 Sales per MWh $ 134.223 $ 134.631 $ 138.368 Purchased/Generated MWh 788,808 782,081 687,290 All In MWh Supply & Generation $ 97.472 $ 98.311 $ 96.821

6 of 8 City of Dover Finance Department Monthly Report – May 2009 General Capital Project Fund Summary Revised 92% of Budget Budget YTD Balance Budget Revenue Beginning Balance - Projects $ 185,000 $ 811,017 $ 811,017 $ - 100.0% Transfer from General Fund for Projects 1,884,497 1,044,184 1,044,184 - 100.0% Recreation Grant 440,000 468,500 67,262 401,238 14.4% State Grant - 600,000 241,084 358,916 40.2% Gifts/Donations (1) - - 1,770 (1,770) 0.0% Transfer from Library Reserve 1,200,000 600,000 238,693 361,307 39.8% Transfer from Parkland Reserve - 40,000 15,587 24,413 39.0% Interest Earnings 65,000 65,000 7,630 57,370 11.7% Income from Sale of Assets - - 50,668 (50,668) 0.0% Total $ 3,774,497 $ 3,628,701 $ 2,477,895 $ 1,150,806 68.3% Expenditures Fire $ 296,210 $ 312,533 $ 288,201 $ 24,332 92.2% Grounds Maintenance 109,500 210,413 200,205 10,208 95.1% Library 1,200,000 1,200,000 522,791 677,209 43.6% Recreation 500,000 595,704 141,894 453,810 23.8% Life Safety 4,200 4,200 4,042 158 96.2% Police 346,126 127,628 88,100 39,528 69.0% Streets 704,170 295,922 295,751 171 99.9% Sanitation 315,000 315,000 324,978 (9,978) 103.2% Information Technology 110,915 87,704 7,132 80,572 8.1% Public Services - Administration 38,380 38,193 28,400 9,793 74.4% Facilities Management 140,000 75,000 40,060 34,940 53.4% Central Services 9,996 25,996 25,110 886 96.6% Transfer to Library Reserve (1) - - 1,770 (1,770) 0.0% Budget Balance - Projects - 340,408 - 340,408 0.0% Total $ 3,774,497 $ 3,628,701 $ 1,968,434 $ 1,660,267 54.2% Reserve Balances Capital Asset Replacement Reserve NO BUDGET NO BUDGET $ 241,013 Library Reserve $ 2,691,250 $ 2,709,400 $ 3,669,982 Parkland/Recreation $ 113,162 $ 192,735 $ 219,035 (1) Donations for the library.

7 of 8 City of Dover Finance Department Monthly Report – May 2009 Water/Wastewater Improvement & Extension Fund Summary Revised 92% of Budget Budget YTD Balance Budget Revenue Beginning Balance-Water $ 912,621 $ 1,446,695 $ 1,446,695 $ - 100.0% Beginning Balance-Wastewater 915,232 713,799 713,799 - 100.0% Beginning Balance-Bond Proceeds-Wastewater 11,260,300 - - - 0.0% State Grant (Homeland Security) & Other - 140,000 - 140,000 0.0% Income from Sale of Assets - - 17,090 (17,090) 0.0% Interest Earned 36,000 36,000 96,171 (60,171) 267.1% Transfer from Water Operating Fund for Water 500,000 500,000 500,000 - 100.0% Transfer from Wastewater Operating Fund for Wastewater 200,000 200,000 200,000 - 100.0% Transfer from Capital Asset Reserve Water - 1,000,000 1,000,000 - 100.0% Transfer from Capital Asset Reserve Wastewater - 500,000 500,000 - 100.0% Transfer from Impact Fee Reserve - 644,217 197,214 447,003 30.6% Total $ 13,824,153 $ 5,180,711 $ 4,670,969 $ 509,742 90.2% Expenses Engineering & Inspection $ 15,445 $ 15,445 $ 16,247 $ (802) 105.2% Water 3,058,450 2,636,572 1,094,759 1,541,813 41.5% Wastewater 4,632,150 1,451,053 582,284 868,769 40.1% Water Construction 29,000 29,000 26,666 2,334 92.0% Budget Bal-Working Capital - Water 4,661,248 431,400 - 431,400 0.0% Budget Bal-Working Capital - WasteWater 1,427,860 617,241 - 617,241 0.0% Total $ 13,824,153 $ 5,180,711 $ 1,719,956 $ 3,460,755 33.2% Reserve Balances Capital Asset Replacement - Water $ 1,043,553 $ 198,742 $ 204,802 Capital Asset Replacement - Wastewater $ 493,571 $ 64,113 $ 64,306

8 of 8 City of Dover Finance Department Monthly Report – May 2009 Electric Improvement & Extension Fund Summary Revised 92% of Budget Budget YTD Balance Budget Revenue Beginning Balance $ 10,923,712 $ 1,870,644 $ 1,870,644 $ - 100.0% Beginning Balance Bond Proceeds - 302,327 302,327 - 100.0% Bond Proceeds - 15,293,600 20,356,046 (5,062,446) 133.1% Interest Earnings 113,037 113,037 36,173 76,864 32.0% Transfer from Electric Revenue Fund 1,684,000 1,684,000 1,684,000 - 100.0% Transfer from Depreciation Fund 2,000,000 2,000,000 2,000,000 - 100.0% Transfer from Future Capacity Reserve 3,000,000 - - - 0.0% State Reimbursement for Projects 805,558 805,738 - 805,738 0.0% Income from Sale of Assets - - 107,754 (107,754) 0.0% DEMA Grant for Security System 50,000 50,000 - 50,000 0.0% Green Energy Grant for Photovoltaic System - 65,820 - 65,820 0.0% Total $ 18,576,307 $ 22,185,166 $ 26,356,944 $ (4,171,778) 118.8% Expenses Power Plant $ 2,690,000 $ 3,370,555 $ 2,323,366 $ 1,047,189 68.9% Transmission/Distribution 933,500 932,698 766,117 166,581 82.1% Electrical Engineering 9,556,887 15,042,107 9,521,371 5,520,736 63.3% Budget Bal. - Work. Capital 5,395,920 1,461,548 - 1,461,548 0.0% Budget Bal. Bond - Work. Capital - 1,378,258 - 1,378,258 0.0% Total $ 18,576,307 $ 22,185,166 $ 12,610,854 $ 9,574,312 56.8% Reserve Balances Depreciation Reserve $ 7,394,904 $ 7,701,763 $ 7,759,325 Future Capacity Reserve $ 5,420,692 $ 8,640,651 $ 8,729,365

Dover Police Department Monthly Report To Mayor & City Council “To Protect and Serve” May 2009

June 12, 2009 Honorable Carleton E. Carey, Sr., Mayor Members of Dover City Council City Hall Dover, DE 19901 Mayor Carey and Council Members: The following is the report on Police Department activities for the month of May 2009: COMPLAINTS Total complaints received through May 31st, 18,000 numbered 11,111. This is a decrease of 1, 204 complaints over the same time period for last year. 11,959 12,589 12,078 12,315 11,111 12,000 6,000 0 2005 2006 2007 2008 2009 CRIMINAL INVESTIGATIONS 20 Cases Reported in 12 11 May 9 Cases Cleared in May 10 6 6 5 4 Cases Cleared from Previous Months 0 0 0 Burglary Robbery Rape

Report to Mayor and Council May 2009 Page 2 QUALITY OF LIFE TASK SECTION ENFORCEMENT ACTION ARRESTS ABANDONED VEHICLES 1 ALCOHOL VIOLATIONS 19 ASSIST OTHER 68 WARRANTS ON FILE 0 BIKE ON SIDEWALK 2 CITY PARK VIOLATIONS 0 CRIMINAL ARRESTS 40 DRUG RELATED ARRESTS 37 LOUD MUSIC 15 MISCELLANEOUS VIOLATIONS 3 PARKING VIOLATIONS 24 COLLECTION OF DELINQUENT DCO’S 0 PEDDLER 0 PROSTITUTION 0 WANTED CHECKS/CPC’S 16 WARNINGS/TRAFFIC ARRESTS 111 FUGITIVE 47 TOTAL ARRESTS 383 TRAFFIC ARRESTS 12,000 The department issued 9,051 traffic citations through this 9,051 reporting period. This is an increase of 1,515 citations over 7,617 7,914 7,337 7,536 the number issued during the same period last year. 8,000 4,000 0 2005 2006 2007 2008 2009 TRAFFIC CRASHES Through May 31st, Dover Police investigated 806 traffic crashes. This is an increase of 19 traffic crashes investigated 1,200 during the same period last year. 908 909 842 787 806 800 400 0 2005 2006 2007 2008 2009

Report to Mayor and Council May 2009 Page 3 911 CENTER During the month of May, our 911 Center handled a 26% total of 11,579 calls averaging 374 calls per day. 911 Calls Dispatchers handled 3,057 calls on the 911 lines, an average of 99 calls per day. Administrative Calls 74% CITY ORDINANCE SUMMONS 6,000 Through May 31st, we issued 3,475 city ordinance 4,020 4,212 3,903 3,958 3,475 summons, a decrease of 483 summons over May of last 4,000 3,095 3,152 year. *Note: of those summonses issued in May, 29 were 2,736 2,784 2,391 issued for handicapped parking violations, 23 for fire lane parking violations, 38 for false alarms (35 for 3-5 alarms, 2,000 3 for 6-9 alarms, 0 for 10-15 alarms, and 0 for 16 or more alarms) and 29 for noise violations (24 for vehicle violations and 5 for residence violations). 0 2005 2006 2007 2008 2009 ISSUED PAID Listed below are the major crimes and activities that occurred during the month of May: • Regretfully the Dover Police Department has implemented plans to temporarily disband the Quality of Life Neighborhood Enforcement Team. The officers assigned to this team have been responsible for 7,786 arrests since the inception of the program in 2007. This course of action is necessary to offset unfilled vacancies due to the hiring freeze and pending furloughs beginning in July. The officers assigned to this team will return to the Patrol Unit to support basic police services by augmenting the platoons within the patrol unit. • During race weekend at Dover Downs International Speedway, officers made 10 arrests relating to either traffic or criminal charges and all were alcohol related. • The Drugs, Vice & Organized Crime Section working in conjunction with Department of Corrections Internal Affairs Investigators arrested a Correctional Officer after he was found to be in possession of 27 grams of marijuana. The officer possessed the marijuana with the intent to smuggle it into the James T. Vaughn Correctional Center. • The Criminal Investigations Unit investigated a burglary at Green Blade Irrigation, which is located on Barl Court in Dover. During the burglary the suspect pushed in an air conditioning unit and gained access to the business. Once inside the subject removed a laptop computer and fled the business in one of their work vehicles. As the investigation continued a suspect was developed and that information was passed onto patrol officers. The stolen vehicle was located a short time later, which led to the arrest of a suspect. Further investigation revealed that the suspect was responsible for 11 other burglaries in the Dover Area over the course of the last two months.

Report to Mayor and Council May 2009 Page 4 Major crimes and activities that occurred during the month of May continued: • Patrol Officers responded to a report of a robbery at the East Side Package Store and upon arrival they received a description of the suspect. Officers searched the area and located a sixteen year male subject who matched the description. He was taken into custody and later identified by store employees as being the subject who produced a knife and demanded money from them. • The Criminal Investigations Unit was called to the Buggy Bath Car Wash to investigate the robbery of a man while he was washing his car. A description of the suspect was obtained and broadcast via police radio. After hearing the general broadcast, officers assigned to the Community Policing Unit observed a male subject and vehicle matching the description from the robbery. They contacted the subject and after some brief questioning determined that he was involved in the robbery. The arrest took place at a gas station south of the city limits where the suspect was using one of the victim’s credit cards to fuel his vehicle. The gun used in furtherance of the robbery was located in the back seat of the suspect’s vehicle. • Officers assigned to the Quality of Life Task Force arrested a subject in the area of Division Street and Pennsylvania Avenue. The man was wanted for outstanding warrants and he was also found to be in possession of 9 grams of marijuana, which he had packaged for sale. • The Criminal Investigations Unit continues to investigate the stabbing of a man outside the Loockerman Exchange. Both the victim and suspect were inside the business when they became involved in an altercation that eventually ended with both of them being removed from the bar. Once on the sidewalk the victim tried to walk away, but was attacked from behind by the suspect with a knife. The victim suffered multiple stab wounds to his face and body. Arrests are expected in this case. • Dover Police Officers were sent to a report of shots being fired in the Manchester Square Development. A short time later it was reported that three victims of gunshot wounds were at Kent General Hospital. Further investigation revealed that two of the subjects were shot by the third person at the hospital. The third person at the hospital was later identified as the suspect when it was determined that he apparently shot himself in the lower abdomen when he tried to hide the gun in his waistband after shooting the two victims. • As of the end of May 2009, the Dover Police Department has seen an eleven percent decrease in the number of burglaries reported and a nine percent increase in the number of robberies reported as compared to this time last year. Respectfully Submitted, Jeffrey Horvath Chief of Police

Monthly Report May 2009 Office of City Assessor

Assessor’s Office Major Updates Mar‐09 Apr‐09 May‐09 Assessment Change $7,852,280 $0 $7,006,800 Residential Sales Ratio Report Sales in Study Total Assessed Value Total Sale Price Ratio PRD 14 $2,021,400 $2,489,663 81.19 .98 Ratio – Assessed Value divided by Sale Price. PRD – Mean – A PRD above 1.03 tends to indicate assessment regressivity – high valued properties are under appraised relative to low valued properties. A PRD below .98 tends to indicate assessment progressivity – high valued properties are relatively over appraised.

Assessor’s Office Points of Interest Scanning & Filing ‐ All new deeds are being scanned and attached to the CAMA software for easy retrieval. ‐ All appeal documents and correspondence are being scanned and attached to the CAMA software for easy retrieval. ‐ All deeds from 2006 through current day are scanned and attached to our software. ‐ Hard Copies of original property record cards are being scanned and attached to the CAMA software for easy retrieval of previous years history. City Wide Revaluation ‐ Data collectors are visiting neighborhoods verifying existing information and acquiring new data. (Please see attached Project Status report form Tyler Technologies) Appeals ‐Appeal Hearings were scheduled for May 20 and May 21, 2009. Recommendations by the Appeals Committee will be heard by full City Council on June 22, 2009.

JUN 22. 2009 CITY OF DOVER J:"AI.:i.t!i: .I. SALES RATIO REPORT CA324 11:51 AM PARID ED05-057.17-02-01.00 153 154 4 108 323 120 977 2009 863 320 9501327 1632 1560 3054 RIO 1172 219 121 5 987 988 976 1512 1416 1288 1656 1188 1314 1040 989 952 967 996 999 98415-MAY-09 28-MAY-09 GD Y HERITAGE 046 114 CAROLYN.754 .912 .753 .792 .733 TUCKET ALONZOA+ BRANDYWINE STONE WOODCREST 1.090 31-MAY-09 .821 B.7 .824 .618 .717 .946 VG AV 07-MAY-09 22-MAY-09 14-MAY-09 JEFFERSON 29-MAY-09 C 2 22-MAY-09 ll-MAY-09 SHANK KESSELRING NORTHDOWN MORRIS 1 .723- + 133,100 301,900 103,200 96,600 104,000 146,900 ED05-067.05-01-08.00 132,000 158,300 101,600 00,600 171,900 127,700 94,000 CIR BROOK RDR CT PL DR TRN DRTER AVE 180,000 176,500 276,863 135,000 219,900 138,000 155,000 205,000 167,000 209,500 130,000 109,900 200,000 NEHD 16 72 1 5 2 0 4 6 LUC RIO ADDRESE 201 MILLCREEK 1 64 5 3 DR UNITS STYLE 1 YRBL1 ....• 1995 STORIES 2 SFLA GRADE CDU 1599 C+ VG TOTAL APPR 149,600 - SALE DT 29-MAY-09 - PRICE 187,000 AS .8

tyler Tyler Technologies. Inc. CLT Appraisal & Tax Solutions TECHNOLOGIES 12 Goose Lane Tolland, Connecticut 06084 (p) 800.273.8605 (I) 860.872.9526 www.tylertech.com '-lv1EMO PROJECT STATUS DOVER, DE To: Cheryl Russell, Assessor From: Steve Beccio - Project Supervisor Date: 5/8/2009 Staff currently assigned: Project Supervisor: Steve Beccio Crew Chief: David Stevens Clerical Support: Lisa Jennie; Nicole Colbert Data Collectors: Residential: Andre Coleman; Diane Edwards; Clyde McIntyre; John Wilson. Commercial: John Mereider; Tom Horn. PROJECT START UP . Refer to Status Rpts 1/16/09 and 1/30/09. '----Jffice space The Assessor has provided Tyler/CLT office space within the Assessor's office. Address: Tyler Technologies/CL T C/O City of Dover Assessor's Office P.O. Box 457 Dover, DE 19903 Phone: 302-760-4927 Fax: 302-736-4450 Photo2raphv Facet Technologies has delivered photos on a hard drive. They need to be associated with the parcels to which they belong. Routin2 All maps have been routed and routing numbers have been entered into an Excel spreadsheet for importing into IAS Total: (11,753). Planned units to date: (11,757).

t y I e r UJ 0 r k s. 1>ublicInformation '-----dl pre list infoTITIationmailers have been printed and mailed; (9,820) have been mailed as indicated in the chart below. LC58.14 LC68.00 TOTAL 02691 TOTAL 42371560 468.05 OUT MAP LC58.18 MAP 1471372 87.06 022 OUT 751682 85.00 85.08 99.99 30 321 89 565 STATE 0 93 4 97 53 4 6 7.16 8.08 685 8.19 9 40 012 8.17 8.00 8361 44 STATE.10 08 .12 .16 44 0.17 .09 .07 .13 .14 .20 46592 97283 .18 STATE 410 198 47 .12 .04 78 6 .18 .12 23 S.13 .03 .11 .05 .09 .20 .17 .07 .06 .15 118 5 9 3273 .01108 .1451832 STATE TATE IN 57.01IN IN The list above represents neither the count of pieces mailed which did not include properties owned by the City of Dover nor the count of additional parcels under the same ownership to be mailed to the same address. Multiple parcels under the same ownership were onsolidated and mailed as one piece.

tylerulorks. '-_ .esidential Data Collection: As of 5/8/09; (8,209) first calls had been made. Planned units to date: (5,250). Total Refusals: 154 6% of Contact Interior Refusals (Interior Information & Exterior): 1306 50% of Contact Interior Refusals (No Interior Information & Exterior): 54 2% of Contact Interior Inspections: 1082 42% of Contact Estimated: 713 9% of the time Vacant Bldg.: (233 unoccupied;13 abandoned) 246 3% of the time No One at Home: 4654 56% of the time. Contact: 2596 32% of the time. Units remaining: ± 991 Commercial and Exempt Data Collection: As of 5/8/09: 105 unit to date. Planned units to date: (595). Residential Pre-Review: As of 5/8/09: 7,312 units completed. Planned units to date: (3,900). Data Entry: As of 5/8/09: 7,156 properties had been entered into the IAS World 2009 file. Planned units to date: (5,075). Action Items • Continue Residential Data Collection. • Continue Commercial data collection. • Continue sales verification. • Plan Data Mailer format. Sincerely, Steve Beccio, Project Supervisor CC: PMF EHF PM TLP

CITY MANAGER’S MONTHLY REPORT May 2009 City Manager’s Monthly Report, May 2009

Customer Services 1,098 payments were processed online or by telephone as of May 31, 2009. Budget and Program Development Met with Customer Services and City Manager’s staff to discuss staffing issues related to draft budget. Attended Performance Review Training. Attended Planet Press and Fortis software demonstration. Worked with Public Utilities, Finance and Power Plant staff on account number conversion. Human Resources Coordinated and distributed information for the annual open enrollment for health and dental insur‐ ance . Information Technology New & improved intranet site on‐line for employee use. Parks, Recreation, & Library Annual Spring/Summer concert series, on the Green, began on May 7. The Library recorded 828 people attending 24 children’s programs. Two Young Writer’s Workshops recorded 32 teenage participants. Public Services “Soft” roll‐out of curbside recycling program continues. There are 5,969 active accounts as of May 31, 2009. Public Utilities Residential Utility Audits: 21 questionnaires have been received with 15 in home audits performed. Contact chamber pipe installation at Well #8 has been completed. City Manager’s Monthly Report, May 2009 2

CENTRAL SERVICES Fleet Operations & Maintenance Costs Items on Hand with no Usage over 36 Months $100,000 140 $1,000,000.00 $90,000 120 Total Work Orders $80,000 $800,000.00 100 Total Dollars $70,000 $60,000 80 $50,000 $600,000.00 $40,000 60 $30,000 40 $400,000.00 $20,000 20 $10,000 $0 0 $200,000.00 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May May- Jun- Jul- Aug- Sep- Oct - Nov- Dec- Jan- Feb- Mar - Apr - May- 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 Total Dollars Tot al Work Orders Elect ric Wat er General Work Orders: 102 Electric: $609,066.25 Fleet Maintenance: $5,169.42 (excludes Melvin’s Sunoco) Water: $ 21,829.70 Fuel: $31,815.50 General: $ 46,581.28 Stock Purchases by Fund Warehouse Stock $4,500,000.00 2,700 2,600 $425,000 $4,000,000.00 2,500 Total Line Items 2,400 $325,000 Total Dollars $3,500,000.00 2,300 2,200 $225,000 $3,000,000.00 2,100 2,000 $125,000 $2,500,000.00 1,900 1,800 $25,000 $2,000,000.00 1,700 M ay- Jun- Jul- Aug- Sep- Oct- Nov- Dec- Jan- Feb- M ar- Apr- M ay- May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 Electric Water General Tot al Dollar Value Tot al Line Items Electric: $ 26,935.39 Total Dollar Value: $3,490,550.52 Water: $ 3,613.92 Total Line Items: 1,884 General: $112,799.98 Major Program Updates MEASURE FYTD ‐ MAY 2009 FYTD ‐ MAY 2008 DIFFERENCE Issue Effectiveness (>90%) How often the warehouse has what cus‐ 95.32% 99.55% ‐4.23% tomers need when it’s needed. [issues / (issues + back orders)] * 100 Turn Over Rate (4‐5 per yr.) Indicates that the material stocked is the 1 every 14.69 years 1 every 9.78 years +4.91 years material being used. Bids for non‐inventory items converted to 27of 90 Bids 37 Bids purchase orders within timeframe ‐4.0% 90% 94% (Quantity and Percentage) Sealed bids prepared, received & distrib‐ 43 of 45 Bids 51 Bids uted within 7 working days of receipt 34.5% 95.5% 61% (Quantity and Percentage) Scheduled Preventative Maintenance 31 of 39 22 of 33 appointments being kept. (Quantity and 12.8% 79.5% 66.7% Percentage) Mail receiving lowest discounted rate 33,126 pieces 28,343 pieces 1.8% (Quantity and Percentage) 98% 96.5% Routine work orders completed within 5 27 30 2.1% days (Quantity and Percentage) 96.4% 85.7% Emergency work orders completed within 1 work orders completed 11 work order completed ‐ 2 days (Quantity and Percentage) 100% 100% 3 City Manager’s Monthly Report, May 2009

CUSTOMER SERVICES WORK ORDERS PROCESSED EXTENSIONS OF CREDIT 1000 893 3,500 3,164 900 800 685 720 708 3,000 665 649 632 657 700 567 535 557 2,018 2,500 1,878 1,827 600 1,759 1,795 1,784 1,608 1,519 1,581 1,516 1,487 500 356 352 2,000 1,382 400 1,500 300 1,000 200 500 100 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May 2008 2008 2008 2008 2008 2008 2008 2008 2009 2009 2009 2009 2009 2008 2008 2008 2008 2008 2008 2008 2008 2009 2009 2009 2009 2009 CUSTOMER PAYMENT USAGE CUTS FOR NON PAYMENT $1,800,000 $1,662,953 $1,653,212 151,677 140,824 $1,600,000 160,000 $1,400,000 140,000 $1,200,000 120,000 80,774 Dollars $1,000,000 100,000 80,000 63,807 $800,000 29,256 28,470 60,000 $600,000 22,862 22,315 21,719 11,186 40,000 $400,000 20,000 $131,082 $147,040 $200,000 0 $‐ Drive‐Thru Over the Mail, Drop Credit Cards Bank Drafts Window Counter Box May 2009 May 2008 FYTD09 FYTD08 2009 YTD 2008 YTD FY2009 FY2008 Major Program Updates May 2009 May 2008 Difference Year‐to‐Date Year‐to‐Date Number of Customers Served 24,418 23,521 897 280,781 49,164 Final Bills 586 586 ‐ 7,667 7,300 Estimated Bills 131 158 (27) 1,695 1,644 Penalties Posted $ 15,907 $ 12,159 3,749 $ 194,338 $ 167,889 Extensions of Credit ‐ Amount Extended $ 157,422 $ 148,107 9,315 $ 1,880,120 $ 1,578,864 Balance Transfers $ 3,558 $ 4,362 (805) $ 133,193 $ 77,334 Utility Collections $ 22,613 $ 18,721 3,893 $ 487,914 $ 307,809 Special Assessments $ 1,505 $ 225 1,280 $ 4,306 $ 1,872 Miscellaneous Billings $ 36,248 $ 10,239 26,010 $ 729,804 $ 106,704 CNP through Disconnect Collars 25 39 (14) 286 315 Court Cases ‐ ‐ ‐ ‐ ‐ Tamperings 13 ‐ 13 51 4 Taxes Levied $ ‐ N/A ‐ $ 9,656,770 ‐ Billing Adjustments $ ‐ N/A ‐ $ (4,195) ‐ Total Taxes Collected $ 25,587 N/A ‐ $ 9,121,439 ‐ Taxes Outstanding $ 280,430 N/A ‐ $ 6,771,157 ‐ Payments in Lieu $ 1,500 N/A ‐ $ 59,802 ‐ Billing Accuracy (on schedule billings) 99.8% N/A ‐ 99.8% 99.0% Bills Published on Schedule 99.9% N/A ‐ 99.9% 99.7% Meters Read on Schedule 99.9% N/A ‐ 99.9% 99.9% Customer Satisfaction Rating 99.8% N/A ‐ 99.8% 99.8% Deliquent Accounts Collected 99.7% N/A ‐ 99.7% 99.7% City Manager’s Monthly Report, May 2009 4

HUMAN RESOURCES Customer Service Contacts Payroll Hours 800 9,000 700 8,000 600 7,000 500 6,000 400 5,000 300 4,000 200 3,000 100 2,000 0 1,000 0 May Jun Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jul 08 08 08 08 08 08 08 08 09 09 09 09 09 May Jun Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jul 08 Citizens Assisted 97 130 114 79 173 112 43 30 25 20 25 68 75 08 08 08 08 08 08 08 09 09 09 09 09 Employees Assisted 201 60 56 43 39 52 79 65 75 37 70 97 150 Overtime 1,283 1,680 1,656 1,906 1,785 1,463 1,808 1,564 3,293 1,556 1,412 1,602 1,064 Applications Processed 408 269 364 122 373 174 1 0 0 35 0 2 0 Sick 1,354 1,019 1,343 2,639 1,482 1,508 1,903 2,018 4,832 2,173 3,320 1,969 2,115 May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Category Total 08 08 08 08 08 08 08 08 09 09 09 09 09 Caucasian 331* 334 334 338 338 338 342 343 345 344 343 342 342 N/A Minorities 61* 62 62 63 65 64 64 64 61 60 59 59 61 N/A Hired 4 6 2 5 3 1 5 1 2 1 ‐ ‐ 2 32 Terminated/Resigned 1 2 2 ‐ 1 2 1 ‐ 2 3 2 1 ‐ 17 /Retired Promoted 2 2 5 2 ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ ‐ 11 Jobs Posted 2 4 5 3 2 1 1 ‐ ‐ 1 ‐ 1 ‐ 20 Workers Comp. Injuries 4 3 2 2 1 6 13 4 2 3 6 3 2 51 Workers Comp. Hours 178 37 8 79 ‐ 2 67 553 385 64 17 126 350 1,866 Insurance Claims ‐ ‐ ‐ 5 3 10 7 2 1 6 2 6 7 49 *A review has been completed to ensure the accuracy of the Caucasian and Minority employees. The figures for May 2008 reflect the revised and updated numbers. Workers’ Comp. hours may not be the result of injuries that occurred during the current month. Full‐time Employees: 384 Part‐time Employees: 19 Numbers do not reflect, temporary, seasonal, relief fire dispatchers, committee or council members. Jobs Posted: No Jobs Posted Employee (s) Hired: Accountant II (Finance), Payroll Specialist 5 City Manager’s Monthly Report, May 2009

HUMAN RESOURCES continued Bonus Program Category Feb 09 Mar 09 Apr 09 May 09 Total Stop Program‐Sensibly Taking Off Pounds(weigh‐ins) 8 11 12 13 44 Pays‐Program Awarding Your Suggestions (submissions) ‐ ‐ ‐ ‐ ‐ On the Case‐Cost And Savings Excavation (submissions) ‐ ‐ ‐ ‐ ‐ Caught Doing it Right‐Promotes employees productivity & 1 ‐ 6 ‐ 7 creativity (submissions) Breathe Program‐Rewards for ending tobacco use ‐ ‐ ‐ ‐ ‐ (submissions) Ducs in a Row‐Doing Useful Community Service ‐ ‐ ‐ ‐ ‐ (submissions) Workers Comp Injuries 14 12 10 8 6 4 2 0 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ 08 08 08 08 08 08 08 08 09 09 09 09 09 Public Utilit ies Public Services Police Others Public Utilities: 2 Public Services: 0 Police: 0 Others: 0 Workers Comp Hours 600 500 400 300 200 100 0 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ 08 08 08 08 08 08 08 08 09 09 09 09 09 Public Ut ilities Public Services Police Ot hers Public Utilities: 71 Public Services: 179 Police: 96 Others: 4 City Manager’s Monthly Report, May 2009 6

INFORMATION TECHNOLOGY Service Requests Resolved Citizen Action Center 500 150 139 118 125 118 400 100 92 77 300 259 245 259 261 258 75 72 231 223 219 224 216 61 62 212 30 203 28 190 40 3643 43 200 50 36 36 36 32 31 53 5157 21 57 25 100 9 9 0 0 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ 08 08 08 08 08 08 08 08 09 09 09 09 09 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ 08 08 08 08 08 08 08 08 09 09 09 09 09 New Issues Customers w/ New Issues Supported PCs www.dover.de.us 400 100,000 350 285 287 291 294 295 295 295 300 278 279 283 284 283 283 63,860 75,000 59,231 250 52,968 54,169 52,585 52,585 53,304 47,989 47,278 45,740 44,905 45,054 200 150 50,000 44,310 100 50 25,000 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ ‐May ‐Jun ‐Jul ‐Aug ‐Sep ‐Oct ‐Nov ‐Dec ‐Jan ‐Feb ‐Mar ‐Apr ‐May 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 Performance Indicators Current Month Last Month Same Month Last Year iSeries Availability 100% 100% 100% Server Availability 99.9% 100% 100% Programming Rqsts Completed 11 18 1 AS/400 connections 35% 35% 37% concurrent/authorized users PCs Supported 295 295 278 Scheduled PCs Replaced - - N/A Servers Supported 16 16 17 People Trained 27 12 5 (Availability statistics based on 7:00 a.m. to 5:00 p.m. M-F) 7 City Manager’s Monthly Report, May 2009

PARKS, RECREATION & LIBRARY Library Adult Services 1400 Children Services 2500 1200 2000 1000 1500 800 600 1000 400 500 200 0 0 M ay- Jun- Jul- A ug- Sep- Oct- No v- Dec- Jan- Feb- M ar- A pr- M ay- May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 Reference Reader's A dviso ry Outreach Electro nic A ssistance Reference Reader's A dviso ry Outreach Electro nic A ssistance Reference: 187 Reader’s Advisory: 68 Reference: 69 Reader’s Advisory: 106 Outreach: 1,619 Electronic Assistance: 203 Outreach: 22 Electronic Assistance: 25 Circulation MAY09 FYTD 09 MAY08 FYTD 08 Dover residents 15,786 189,080 15,180 175,058 Kent residents* 16,801 187,655 15,453 185,018 Non-county residents 1,176 14,249 1,162 13,996 Registrations Dover residents 160 2,829 160 2,347 Kent residents* 99 1,524 109 1,893 Non-county residents 13 158 21 174 Other Visiting patrons 29,330 357,383 31,126 362,276 Meeting room usage 160 1,840 220 1,960 Photocopier usage 1,342 13,805 1,385 14,698 Holds 5,291 57,700 4,781 52,076 Dial-a-Story 1,322 15,971 1,211 14,757 Computer (Internet) usage 5,221 53,761 4,755 55,600 *Breakout of Kent County Residential Statistics Circulation Regulations Harrington: 164 Harrington: 1 Smyrna: 1,015 Smyrna: 3 Milford: 325 Milford: 1 Outside City Limits: 15,297 Outside City Limits: 94 Total Registered Users: (Card Holders) City: 18,920 County: 17,798 Non‐County: 1,661 Other Points of Interest: Interlibrary: 2,843 items loaned out Technical services: 1,750 items added 2,579 items borrowed 1,516 items deleted Volunteers: 34.5 hours of service completed City Manager’s Monthly Report, May 2009 8

Parks and Recreation Recreation Revenue Recreation Revenue Breakdown $30,000 $21,3 93 $21,8 26 $20,1 31 $ 25,000 $25,000 $18,5 44 $18,0 95 $17,7 67 $15,9 70 $20,000 $ 20,000 $12,1 09 $15,000 $ 15,000 $9,16 0 $10,000 $7,04 8 $7,44 7 $5,66 3 $6,28 7 $ 10,000 $5,000 $ 5,000 $0 May‐ Jun‐ Jul‐ Aug‐ Sep‐ Oct‐ Nov‐ Dec‐ Jan‐ Feb‐ Mar‐ Apr‐ May‐ $0 08 08 08 08 08 08 08 08 09 09 09 09 09 M ay- Jun- Jul- Aug- Sep- Oct - Nov- Dec- Jan- Feb- M ar- Apr- M ay- 08 08 08 08 08 08 08 08 09 09 09 09 09 General Rental Payments Sport s Leagues PAL & Spec. Events Trips General: $7,154 Rental Payments: $1,120 Sports: $1,163 Leagues: $12,389 Trips: $0 Rentals MAY 09 FYTD 09 MAY 08 FYTD 08 Baseball/Softball Field Rentals* 48 235 57 293 Dover Park Pavilions (2) - 24 - 25 Multipurpose/Field Hockey Field Rentals* - 28 - 30 Recreation Center – Dover Park 13 138 15 204 Silver Lake Pavilions (2) / Schutte (1) 3 41 5 34 Soccer Field Rentals* 4 27 5 19 Stage 3 20 4 21 *These numbers reflect groups that utilized our facilities during MAY. Program Attendance* MAY 09 FYTD 09 MAY 08 FYTD 08 No programs for Dover Park this month - - - - *These numbers reflect activities that ended or took place in MAY (not included on the JWP report). Pitts Center ‐ Total Program Attendence FREE Open Gym Registration Cards* ‐ through 3/31/2009 Total Cards Issued: 2,517 8,873 City Residents: 1,213 ‐ (48%) 10,000 8,000 Non‐City Residents: 1,303 ‐ (52%) 8,000 ‐ Kent County: 1,008 ‐ (40%) 5,935 ‐ Sussex County: 84 ‐ (3%) 4,749 # of people ‐ New Castle County: 70‐ (3%) 4,349 6,000 4352 3,335 ‐ Out of State: 141 ‐ (6%) 4,000 3,084 2,763 2,925 2,966 1,926 1,341 *The cards permit entrance to the facility during sched‐ 2,000 uled Public Gym Periods at no charge. 0 M ay- Jun- Jul- A ug- Sep- Oct- No v- Dec- Jan- Feb- M ar- A pr- M ay- 08 08 08 08 08 08 08 08 09 09 09 09 09 9 City Manager’s Monthly Report, May 2009

PUBLIC SERVICES Administration Administrative review and inspection services continued on all residential and commercial developments. The following residential subdivisions are in various phases of construction: Oak Shadows Emerald Pointe Lexington Glenn Village of Westover (Phase VI) Seskinore Nottingham Meadows Stoney Creek (Phase II) Clearview Meadows Village of Cannon Mill Somerset Park Patriot Village Eden Hill Sanitation Monthly Total Refuse Collection (Tons) Sanitation Hours 1600 1195.24 1132 1141.15 1250 1077.91 1106.09 1004 1046.29 1043.51 1118.0 1008 1029.7 997.21 892.77 1200 1000 796.4 830.98 764 776.9 722.04 669 647 750 542.42 494.14 800 442.76 474.28 405.71 411.93 384.4 358.24 409.6 315.2 240.31 500 400 223.9 250 45 41 12 0 1 0 May June July Aug Sept Oct Nov Dec Jan Feb Mar April May Bulk Collection Mechanized Hand Trash Container Electronic Goods 08 08 08 08 08 08 08 08 09 09 09 09 09 Collection Collection Repair/Delivery Pickup Bulk Automated May 09 May 08 MAY 09 FYTD09 MAY 08 FYTD 08 Tons Dry Waste Collected 222.64 1,636.58 300.12 1,902.04 Tipping Fee Savings Realized $4,341.46 $31,913.29 $5,852.33 $37,089.80 Trips to DSWA Sandtown Landfill 269 2,890.00 412.00 3,397.00 Total Tonnage to DSWA 1,527.56 14,939.47 1,917.28 16,606.86 90‐Gallon Containers Delivered 25 388.00 42 426 300‐Gallon Containers Delivered 2 76 7 37 Total Man Hours‐containers Delivered 45 660 41 496 CURBSIDE TOTAL # OF HOUSEHOLDS WEIGHT/LBS. % PICKED UP RECYCLING STATS HOUSEHOLDS PICKED UP April 2009* 10,373 6,491 189,040 63% *Numbers are reported one month behind City Manager’s Monthly Report, May 2009 10

STREETS MAY 09 FYTD09 MAY 08 FYTD 08 Signed Installed 8 285 32 362 Signs Repaired 20 195 7 137 Curbs Painted Yellow (feet) 4,387 268,359 4,608 33,852 New Post Installed 5 51 11 96 Storm Catch Basins Cleaned ‐ 2,296 ‐ 2,565 Storm Catch Basin Cleaning (Hrs.) ‐ 791 ‐ 585 Hot Mix Patching (Tons) ‐ 283 ‐ 167 Cold Mix Patching Hrs.) 88 439 46 331 Concrete Work (Hrs) 48 540 221 1,455 Concrete Patching (Cubic Yards) 2 41 18 144 Street and Alley Maintenance (Hrs) 151 1,687 184 1,651 Street Sweeping (Miles) 1,089 11,839 1,633 11,179 Street Sweeping (Cubic Yards) 180 2,064 420 2,319 GROUNDS Arborist Crew MAY 09 MAY 08 Trees Trimmed 35 28 Trees Removed 11 22 – Assisted with digging of 63,000 tulip bulbs – Assisted with application of 15 gallons of herbicide at the Facilities Management and Construction Division yards Beautification Crew – Dug 63,000 tulip and daffodil bulbs out of the 52 annual beds and containers – Continued greenhouse maintenance including watering, fertilizing, dead‐heading and pinching tall plants back – Hung out all 78 hanging baskets on Loockerman Street between West Street and S. State Street – Put up the Petunia tree frame on The Plaza with 25 10‐inch pots Landscape Repair/Special Projects Crew – Applied 36 gallons or Round Up Pro herbicide in mulched areas, sidewalks, curbs and parking lots – Assisted with digging of tulips and then with tilling and planting of annual beds – Assisted mowing crew as needed. Grounds Maintenance/Mowing Crews – Mowing of all areas including 280 acres of parks, right‐of‐ways, ditches and around City facilities. – Assisted with digging tulips 11 City Manager’s Monthly Report, May 2009

LIFE SAFETY Inspections MAY 09 FYTD09 Fire and Safety Inspections 18 313 Fire Code Inspections 58 374 Certificate of Occupancy 3 122 Office 85 1,302 Meetings 31 549 Plan Review 41 558 Training 8 209 Fire Education - 83 Fire Investigations 23 423 Fire Losses Accidental $50,000 $228,600 Incendiary - $171,000 Undetermined - $1,038,000 PERMITTING AND LICENSING Permits Issued MAY 09 FYTD09 Building Addition/Renovation Permits 98 537 Building Permits 11 391 Demolition Permits - 34 Fence Permits 13 107 Mechanical Permits 68 488 Plumbing Permits 55 619 Sign Permits 29 221 Swimming Pool Permits 3 15 Business Licenses 185 1,891 Merchant Licenses 6 353 Contractor Licenses 27 954 Lodging House Licenses 1 49 Mobile Homes 14 397 Public Occupancy 6 313 Rental Dwelling 38 2,665 Vacant Buildings - 77 BUILDING INSPECTIONS Permits Issued MAY 09 FYTD09 Building 488 3,858 Plumbing/Mechanical 533 2,853 Certificate of Occupancy 9 266 City Manager’s Monthly Report, May 2009 12

PUBLIC UTILITIES ELECTRIC System Peak Total System Load 156.6 156.6 80,778 200.0 100,000 147.6 144.7 73,365 72,902 131.3 122.0 58,013.00 111.8 112.5 111.5 65,310 64,790 101.9 107.5 109.4 106.0 110.2 60,634 80,000 57,979 57,892 150.0 56,422 56,118 55,311 53,597 53,597 MW 60,000 MWH 100.0 50.0 40,000 0.0 20,000 May June July July Aug Sep Oct Nov Dec Jan Feb Mar Apr May May June July Aug Sept Oct Nov Dec Jan Feb Mar Apr Apr May 08 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 09 Outages Number of Customers Gained/Lost 30 30,000 25 25,000 20 20,000 150 Customers Outages 15 15,000 100 77 10 10,000 50 22 33 29 5 5,000 19 15 17 10 10 6 7 ‐9 4 0 0 0 May Jun July Aug Sept Oct Nov Dec Jan Feb Mar Apr May May June July Aug Sep Oct Nov Dec Jan Feb Mar Apr May 08 08 08 08 08 08 08 08 09 09 09 09 09 08 08 08 08 08 08 08 08 09 09 09 09 09 Outages Customers Outages: 10 Customers: 3,659 ELECTRIC OUTAGE REPORT # OF OUTAGE # DATE TIME OUT TIME IN LOCATION DEVICE ACTION CUST 1 05/01 10:56 PM 12:55 AM College Road Blown Fuse 1 Replaced Fuse 2 05/08 11:12 AM 02:20 PM 267 N Governors Boulevard Blown Fuse 2 Replaced Fuse 3 05/08 10:21 PM 11:58 PM 232 Kentwood Drive Blown Fuse 70 Replaced Fuse 4 05/14 01:08 AM 02:32 AM Lebanon Substation Breaker Operation 2,733 Closed Breaker 5 05/14 02:42 AM 08:00 AM 61 Glenn Street Blown Fuse 45 Replaced Fuse 6 05/15 06:45 AM 07:32 AM 102 Lotus Street Blown Fuse 134 Replaced Fuse 7 05/24 11:48 PM 04:25 AM 3779 Pine Cabin Road Accident/Transformer 7 Replaced Transf 8 05/24 11:54 PM 11:56 PM Lebanon Substation Breaker Operation 622 Closed Breaker 9 05/26 05:27 AM 10:10 AM 11 Gregory Court Bad Transformer 30 Replaced Transf 10 05/31 10:08 AM 11:25 AM 539 Rising Sun Road Blown Fuse 15 Replaced Fuse 13 City Manager’s Monthly Report, May 2009

ENGINEERING SERVICES Completed Projects Active Projects / % Completed Projects in Design / % Completed  South Dover Elementary  Grandview Mobile Home Park ‐ 80%  Fiber Map ‐ 50%  Gateway West Parcel #2  Lexington Glenn ‐ 80%  Wawa Bay Court Plaza Redesign ‐ 90%  Clearview Phase 1, 2, 3 ‐ 50%  Cahne Medical Building ‐ 0%  Tall Pines, Dover Kenton Road ‐ 10%  North Street Improvements ‐ 50%  Nottingham Meadows ‐ 50%  Cannon Mill, Phase III ‐ 100%  Cannon Mill, Phase II ‐ 90%  Dover Saturn ‐ 100%  Kent Acres Rehab ‐ 90%  Wawa Court Street ‐ 100%  SR1/SR9 Rebuild ‐ 1%  Kesselring Farm ‐ 100%  Stover Professinal Center 508 ‐ 90%  Culligan Complex, Saulsbury Road ‐ 40%  Dove View Development ‐ 30%  Dover Transit ‐ 0%  Governors Avenue Phase I ‐ 50%  1600 N. Little Creek Road ‐ 0%  College Road Distribution ‐ 95%  Spence’s Bazzar ‐ 0%  Patriot Village ‐ 20%  Brentwood ‐ 100%  State of Delaware I/T ‐ 99%  Kent General Hospital ‐ 90%  O’Brien Building ‐ 50%  Kent 8 Building ‐ 100%  DAFB Feeder ‐ 45%  Walgreens Dupont Highway ‐ 0%  Schoolview Development ‐ 50%  Silver Lake Blvd Townhouses ‐ 100%  Feeders 3 & 4, Phase II ‐ 95%  Motel 6 ‐ 0%  Eden Hill Residential ‐ 15%  Governors Lighting Fulton‐State St ‐ 100%  St. Jones Distribution ‐ 80%  Dover Crossroads ‐ 100%  CVS East Division Street ‐ 90%  CVS Forrest Street ‐ 100%  Royal Farms ‐ 75%  Fairfield Farms Lighting ‐ 100%  12707‐12206 Tie ‐ 50%  S. Shore Lighting ‐ 100%  Mid Coast Community Bank ‐ 75%  Candlewicke Lighting ‐ 100%  Dover Public Library ‐ 0%  Vernon Woods ‐ 40%  The Arbors Senior Center ‐ 0%  Rodney Village Revamp ‐ 0%  Cross Gates Development – 0%  Buchanon Acres ‐ 0%  South Shore Drive ‐ 0% TRANSMISSION AND DISTRIBUTION Underground Work % Completed Overhead Work % Completed  Clearview Meadows Ongoing  Overhead maintenance Ongoing  Lexington Glenn Ongoing  Maintenance of City lighting Ongoing  Nottingham Meadows Ongoing  Capitol Park upgrade to underground 85%  Seskinore Development 95%  Ridgley Street Storage 60%  Stover Professional Center 90%  Kent Acres 95%  Bush Farm, College Road Feeder 90% City Manager’s Monthly Report, May 2009 14

MAJOR PROGRAM MAY 09 MAY 08 DIFFERENCE FY09 YTD FY08 YTD UPDATES Tree Trimming 165 210 125 2,500 2,625 5‐Yr Pole Testing & Program Not Active Repair Program Annual Infra‐Red Program Not Active Testing Annual Substation Oil Program Not Active Testing Track the amount of spills, clean‐ups, equip. 1 Disposal 3 ‐2 8 19 sales, & environmental disposals. New Professional Work Weather Practices & Procedures; ‐ ‐ ‐ ‐ Emergencies Implemented Universal safety/security training, as mandated by federal, ‐ ‐ ‐ ‐ ‐ state, & local regulations, completed May June July Aug Sept Oct Nov Dec Jan Feb Mar Apr May METER STATS 08 08 08 08 08 08 08 08 09 09 09 09 09 Radio Read Meter Installations 605 341 103 115 74 79 63 36 20 43 42 38 53 Meters Tested 852 706 195 103 24 195 6 39 1 107 50 59 ‐ Meters Junked 347 200 98 15 ‐ 67 ‐ ‐ ‐ 59 ‐ ‐ ‐ Meters Removed 10 86 19 10 13 17 21 15 2 22 9 11 10 Meter Changes 568 256 66 14 17 28 21 10 2 24 13 20 24 New Services 27 70 16 87 44 30 21 11 11 8 15 10 16 Services Retired 3 4 6 14 10 2 ‐ 1 ‐ ‐ 2 ‐ 1 Switching schedules 22 25 22 21 4 13 8 14 9 10 10 14 12 Work orders 335 389 345 320 324 301 230 289 289 263 263 277 279 Miss Utility tickets called back 3,039 2,682 3,498 2,247 2,607 2,478 1,533 1,884 1,788 1,713 1,713 2,283 1,947 Tickets located 6,273 2,883 3,498 2,247 2,607 2,260 1,708 285 1,774 1,701 1,911 2,256 2,145 SUBSTATION RELAY Substation Status  All Stations Annual Oil Testing  St. Jones New Construction  Cartanza Assisted in PT Change Out  College Road Repaired Switch Connections 15 City Manager’s Monthly Report, May 2009

WATER/WASTEWATER Water Production/Billed Consumption/Flow to Kent County 200 150 Million Gallons 100 50 0 May 08 Jun 08 Jul 08 Aug 08 Sep 08 Oct 08 Nov 08 Dec 08 Jan 09 Feb 09 Mar 09 Apr 09 May 09 Total Water Production Billed Consumption Total Flow to Kent County City Readings ,Water Production: 135,808,000 Billed Consumption: 115,787,000 Total Flow to Kent County: 125,047,000 * City Readings: 131,443,440 *Billing behind one month MAY 09 MAY 08 Water Production – Daily Average 4,380,903 4,289,387 Fire Hydrants – Flushed ‐ ‐ Fire Hydrants – Tested ‐ ‐ Final Readings 264 987 Cutoffs 20 14 Turn‐ons 22 18 New Inspections 6 22 Curb Boxes Located 99 40 Curb Boxes Adjusted 6 6 Water Service Lines Repaired 3 3 Water Meters Repaired 26 28 Radio Technology Installations 103 468 New Meters Added 10 10 Total Water Meters in City Distribution System 13,651 13,456 MAY 09 MAY 08 L.F. Sewer Lines Flushed 108,182 113,714 Sewer Lines Inspected ‐ ‐ Feet Sewer Mains Videotaped 400 5,629 Manholes Inspected 596 588 Manholes Cleaned 564 556 City Manager’s Monthly Report, May 2009 16

Major Program Updates MAY 09 MAY 08 DIFF FY09 YTD FY08 YTD State and Federal Violations 0 violations 0 violations ‐ ‐ ‐ Water Quality Complaints 14 10 4 204 197 Infrastructure Repairs (Water 66 repairs 22 repairs 4 repairs reported 1 repairs reported ‐ Distribution) reported reported Infrastructure Repairs 34 repairs 17 repairs 0 repairs reported 0 repair reported ‐ (Wastewater Transmission) reported reported Water System Flushing ‐ ‐ ‐ 100% 100% Completed (on schedule) Percentage of Flow Sent to Kent County vs. Gallons Billed 113% 106% 7% 99% 99% (inflow/Infiltration monitoring) Plan Review Completed within 12 plans 24 plans ‐12 plans 30 days of Submission 95% 79% 100% 100% Inspection Response within 48 100% ‐ ‐ 100% ‐ hours of Request 17 City Manager’s Monthly Report, May 2009

CITY PLANNER’S MONTHLY REPORT Public Services Group P.O. Box 475 Dover, DE 19903 Phone: (302) 736-7010 Fax (302) 736-4217 May 2009 PERSONEL During the May 2009 NASCAR Race staff activities involved manning the Command Post, data gathering with GIS technology, intake of business licenses, license and code compliance checks, and incident response by Fire Marshals in addition to the regular daily operations of the Department of Planning. The Staff activities specifically related to the NASCAR event covered the period of Wednesday, May 27th through Sunday, May 31st and involved 20 City Staff, 2 State Fire Marshal’s and 4 Kent County Dispatchers. Planning Staff attended a “Delaware by Design” mobile workshop series held on May 21st - Historical & Infill Development; May 28th - Attainable Housing; and on June 4th - Mixed-Use and Compact Development. Participants traveled on charter buses visiting Delaware communities throughout the day. EDEN HILL FARM TND In late May, Building Permits were issued for the next six townhouse units with attached garages in the Residential District of Eden Hill Farm Traditional Neighborhood Design. Another set of six two story townhouses with detached garages are under Building Permit review and anticipated to be issued in early June. In May, there was no specific activity associated with the Professional Office, Medical & Financial District. An amendment to the Infrastructure Agreement for the Eden Hill project remains under review and consideration. A Check Print for the Revised Implementation Plan for the Commercial District is under review by the Planning Staff. The applicant continues to refine the proposal for signage within the Commercial District and did meet with staff in May; the revised signage proposal will be resubmitted to the Planning Commission for review in the future. COMPREHENSIVE PLAN 2008 Following State certification, the 2008 Comprehensive Plan was published and distributed to City Council, Planning Commission, Historic District Commission, City Departments, and other adjacent jurisdictions during the month of May. The certified plan is available on the City’s website for review along with copies at the Dover Public Library. Planning Staff is focusing on the implementation of 2008 Comprehensive Plan. Staff is developing the work plan and has begun the research for the Comprehensive Rezoning Project. Some of the initial research or planning steps have been taken for the Short Term Implementation (2009-2010) projects and studies including the following: discussion with the Historic District Commission regarding the Historic District Design Standards and Guidelines project, work on preparing the Certified Local Government application, selection process for engineering services for Garrison Oak Master Plan, research and preliminary draft of updates to the Sign Regulations, and the proposed amendment to the parking regulations to require bicycle parking.

CODE ENFORCEMENT Case Type # cases # cases % staff % staff current month YTD initiated initiated YTD current month No valid rental permit 1 77 100% 97% No valid building permit 8 31 88% 94% Tall grass and weeds 133 285 83% 88% Unregistered vehicle 2 32 100% 97% Abandoned vehicle 3 41 33% 80% Annual Housing 41 536 100% 99% Inspection CO Inspection – 2 37 100% 100% Planning Property Maintenance – 17 359 59% 89% Exterior Electric Termination 7 79 0% 4% Dover Code of 22 453 68% 81% Ordinances Zoning 9 118 44% 83% Basketball goal 3 9 100% 67% Total Cases 248 2057 Total # of Inspections 527 **Note – Property Maintenance Inspections count is down because of two Code Enforcement employees on Military Leave and alternative duty assignments for the NASCAR Race event. DEMOLITIONS The following is an update on activity for Dangerous Buildings: The structure at 533 Carol Street was declared a dangerous building on November 28, 2007 with all interested parties notified. This structure went to Council on February 11, 2008 and Council declared the structure dangerous. Notice was sent to the owner to repair or demolish the building by March 11, 2008. Staff initially determined that exterior repairs would be more appropriate for this structure, rather than complete demolition, since the residence is in an established neighborhood. Staff was working with the contractor performing housing rehabilitation under the CDBG program to repair the exterior of the home. Once the contractor had gained entry into the home to make window repairs, this department conducted another inspection of the interior. During this inspection it was observed that the interior of the home is in worse condition than previous inspections have shown. Exterior work has stopped and staff has started the process for full demolition of the structure. Compliance Environmental has completed asbestos abatement of the structure and the demolition bid process has been started. A sales agreement has been reached with the owner and the new owner has advised that he intends to remodel the home and re-sale. Demolition has been placed on hold until settlement. The owners of 749 W. North Street have held meetings with staff to discuss the demolition of the building and what may be done with the property. This building will not be going before the City Council at this time. The structure at 230 W. Division Street was declared a dangerous building on January 4, 2008 with all interested parties notified. A notice was sent for all interested parties with regards to a City Council

Public Hearing which was scheduled for April 14, 2008. The Hearing was postponed. A new public hearing was re-scheduled for July 28, 2008 with all interested parties notified. City Council approved demolition if the structure is not repaired or demolished by September 28, 2008. The owner of the property has hired H Construction to do the renovations to the property. H Construction has met with staff and will be moving forward to try and renovate the structure. The structure located 16 S. Queen Street was declared a dangerous building on February 6, 2008 with all interested parties notified. The property was boarded up by City crews on February 7, 2008. A notice was sent for all interested parties with regards to a City Council Public Hearing which was scheduled for April 14, 2008. The Hearing was postponed and ultimately held on July 28, 2008, with all interested parties notified. City Council approved demolition if the structure is not repaired or demolished by September 28, 2008. Property has possibly been sold. The new owner met with staff and was giving copies of all code violations. Owner will keep the property secured and obtain all permits when renovations are started. He has advised that he wishes to live in the home. Permits have been obtained for renovations; owner has been keeping the exterior of the property clean and the grass cut. The structure located at 43 E. Division Street is still in litigation. The attorney for the home owner called and advised that the defendant is appealing the ruling from August and that the case is going to Superior Court, no date has been set. The structure located at 312 W. Division Street has active building permits. The owner called and advised that he will schedule an interior inspection of the structure near the end of October. Owner has since stopped work and placed the property on the market for sale. Property is still empty and secured. COMMUNITY DEVELOPMENT Dover Interfaith Ministry to the Homeless Dover Interfaith is expecting to purchase the Forest Avenue site in early June to provide shelter for the homeless. Presently, they are in contract negotiations. Connections Community Support Program Connections has expended all CDBG funding year to date. Dover Police Department Community Policing No patrols were scheduled for the month of May. This was done so the department could catch up with the billing cycles and verify how much funding is still available. Homeowner Rehabilitation Program Five (5) rehabs have been completed and two (2) are underway. Homeownership Assistance Program (Down Payment Assistance) Four (4) families have received settlement assistance to purchase property in the City of Dover year to date. Neighborhood Stabilization Program (NSP) Memorandums of Understandings (MOU’S) are being prepared for the partners for Dover. Once appraisal fees are established through the procurement process and developer fees established contracts will be initiated. A total of $11,000,000 has been allocated for the New Market Tax Credits which includes funding from all five jurisdictions. Novogradac (CPA Firm) is running the model again at this level of investment to see what the outcomes will be. They will go to potential investors to see what level of interest exist and obtain commitment letters if the interest is there.

MEETING REPORTS Board of Adjustment: The Board of Adjustment met on May 20, 2009 and took the following action. The next scheduled meeting for the Board of Adjustment will be held on June 17, 2009. 1. Applicant #V-09-03 - 1020 Forrest Avenue, Gateway West Shopping Center Outparcel #2 – Moved to approve. Downtown Dover Partnership: First Lady Carla Markell was a special guest at the Partnership Board Meeting. She expressed her enthusiasm and commitment to revitalizing Downtown. A task force composed of Design and Marketing and Promotion Committee members is working with Mrs. Markell to develop new signage directing people to the Downtown and Historic District. The Partnership Office sponsored a Click & Mortar seminar which provided information to area merchants on how to expand their customer base by using the internet. The purchase of 680-684 Forest Street was completed in May as part of the overall Westside Redevelopment Plan. The Inter-Faith Housing Coalition will lease part of the site to operate a men’s shelter while development plans are completed. Economic Development: Bill, Tony and the Mayor met with Governor Markell and Alan Levin, DEDO Director, to discuss the Garrison Oak Technical Park and the Solar Project. Statements of Qualifications from sixteen (16) engineering firms were reviewed and five (5) firms were selected for interviews to develop the Engineering Study and Site Plan for the Garrison Oak Technical Park. Bill was invited to serve on the Delaware Sports Commission Board of Directors. Bill gave a presentation to the Colonial Rotary Club. Historic District Commission: The Historic District Commission met on May 20, 2009; however, there were no new applications for review. This was an informational meeting only. The next regularly scheduled meeting for the Historic District Commission is June 17, 2009. (Moved to Wednesday due to Staff schedule conflict.) Planning Commission The Planning Commission met on May 18, 2009 and took the following actions: The next scheduled Planning Commission meeting is scheduled for June 15, 2009. 1. Z-09-03 Lands of Noll at 171 North Edgehill Avenue & 705 Maple Parkway - moved to forward to City Council a recommendation of approval from R-7 to RM-2 (Medium Density Residential) zoning with the consideration that any further application or development of the property be brought back to the Planning Commission for review as is standard procedure. 2. S-09-09 Delaware State University Human Ecology Building at 1200 North DuPont Highway - moved to approve with approval of the waiver for the elimination of a loading space. Submitted by: Ann Marie Townshend, AICP Planning & Community Development Director

June 29, 2009 Mayor and Council City of Dover P.O. Box 475 Dover DE 19903 Dear Mayor and Council, The Dover Fire Department (DFD) responded to a total of 75 calls for service in May. Below you will find incidents of interest: House Fire with Injuries/ 410 Nimitz Rd. On May 2, the DFD responded to 410 Nimitz Rd. for a reported house fire with subjects trapped. Upon arrival, crews found a single story, single family dwelling, with smoke evident. Crews placed a 1 ¾” hand line in service for an interior attack. Crews found a fire in the kitchen area and extinguished the same. The subject that was reported trapped was out of the residence prior to the arrival of the DFD. BLS crews were treating the subject who had severe burns. BLS then transported the subject to KGH. The scene is being investigated by the City Fire Marshal Office. Assist Camden Wyoming With a House Fire/837 Bison Rd. On May 5, the DFD responded to assist the Camden Wyoming Fire Department with a house fire at 837 Bison Rd. Upon arrival, the crew from the DFD assisted the Camden Wyoming and Felton Fire Department crews with extinguishment. The scene was turned over to the State Fire Marshals Office. Several Incidents/1131 N. Dupont Hwy. /Dover International Speedway Starting on May 28 through May 31, crews staffed an engine and brush truck on the grounds of Dover International Speedway for fire protection purposes during race weekend. While most of the weekend was quiet, crews handled several minor incidents on the 31st. 103 South Governors Avenue ● Dover, Delaware 19904 Headquarters: (302)736-7168 ● Fire Chief’s Office: (302)736-7167 ● FAX: (302)736-7166

In other business: Chief Strochine would like to thank Councilman McGlumphy for setting aside some time to meet with him. During this time, the Chief reviewed some of the operations of the DFD. They also discussed any concerns councilman McGlumphy may have had at that time. Chief Strochine would like to thank Mark Nowak for his ongoing support. During the DIS weekend, the DFD utilized a mapping program designed by Mr. Nowak which inspections currently use during race weekend. We are looking at introducing Mr. Nowak to the DIS staff as a possible additional resource in the Joint Operations Center during DIS weekends. Chief Strochine would like to thank the City IT department for their continued support. There have been several meetings in regards to maintaining the DFD’s current computers and systems. If you should have any questions or concerns please feel free to contact me at any time. Yours In Service, Jason Osika Assistant Chief of the Department 103 South Governors Avenue ● Dover, Delaware 19904 Headquarters: (302)736-7168 ● Fire Chief’s Office: (302)736-7167 ● FAX: (302)736-7166

City of Dover General Fund - Major CIP Projects May, 2009 TOTAL PROJECT - PAST, CURRENT & FUTURE BUDGETS CURRENT FISCAL YEAR (Including Encumbrances) Original Revised Project Project Current Revised Fiscal Project Project To Date Budget % Budget Fiscal Yr. Fiscal Yr. YTD % Budget Type Description Budget Budget Expenses Balance Spent Budget Budget Expenses Spent Status Comments FY 2008 Red Alert Dispatching System $ 30,000 $ 29,125 $ 16,326 $ 12,800 56.1% $ - $ 16,323 $ 3,520 21.6% Completed In use. Upgrade Millcreek Playground Equipment 40,000 40,000 37,525 2,475 93.8% - 40,000 37,525 93.8% Completed Installed, kids using it. JWP Center office equipment & 70,000 70,000 49,104 20,896 70.1% - 37,204 16,307 43.8% Completed Completed. furniture Upgrade/replacement of inner city M 122,000 169,868 119,672 50,196 70.5% 86,000 76,037 25,841 34.0% Completed In service. fiber optic loop Totals $ 262,000 $ 308,993 $ 222,626 $ 86,367 72.0% $ 86,000 $ 169,564 $ 83,193 49.1% FY2009 New Library Project $ 1,200,000 $ 1,200,000 $ 541,409 $ 658,591 45.1% $ 1,200,000 $ 1,200,000 $ 541,409 45.1% Started Architect in Design Development Phase. Mirror Lake Dredging 400,000 400,000 - 400,000 0.0% 400,000 400,000 - 0.0% Deleted Advised by State that will not fund grant. Playground Equip. Purchase 80,000 80,000 80,000 - 100.0% 80,000 80,000 80,000 100.0% Completed Installed, kids using it. Prog. Committee working on location\design, funds Skate Park 10,000 - - - 0.0% 10,000 - - 0.0% Started removed but work continues. Rec Director obtain designs at no cost, funds Splash Pad @ Schutte Park 10,000 - - - 0.0% 10,000 - - 0.0% Completed deleted due to budget cuts. FY2009 Concrete Program 65,000 65,000 64,830 170 99.7% 65,000 65,000 64,830 99.7% Completed Done. Silver Lake Parking Lot 50,000 - - - 0.0% 50,000 - - 0.0% Deleted Due to budget cuts. Reconstruction/Design GIS Infrastructure - Mobile 38,380 38,193 27,832 10,361 72.9% 38,380 38,193 27,832 72.9% Started Project 90% done and in use. Solutions Space Needs - Council Meeting Room function, funds deleted for the 115,000 50,000 40,060 9,940 80.1% 115,000 50,000 40,060 80.1% Completed Chambers/Parks & Rec rest of the program due to budget cuts. Alternate funds found, work completed on City Handicapped Access 25,000 25,000 - 25,000 0.0% 25,000 25,000 - 0.0% Completed Hall bathroom and Pitts Center Door, GF funds cut due to budget. Totals $ 1,993,380 $ 1,858,193 $ 754,131 $ 1,104,062 40.6% $ 1,993,380 $ 1,858,193 $ 754,131 40.6% Grand Totals $ 2,255,380 $ 2,167,186 $ 976,757 $ 1,190,429 45.1% $ 2,079,380 $ 2,027,757 $ 837,324 41.3% Legend M = Multi-year project - a project with a specific schedule to occur over multiple years. R = Recurring project - a project that begins and ends each fiscal year and is rebudgeted to start over each fiscal year.

City of Dover Streets Funds - Major CIP Projects May, 2009 TOTAL PROJECT - PAST, CURRENT & FUTURE BUDGETS CURRENT FISCAL YEAR (Including Encumbrances) Original Revised Project Project Current Revised Fiscal Project Project To Date Budget % Budget Fiscal Yr. Fiscal Yr. YTD % Budget Type Description Budget Budget Expenses Balance Spent Budget Budget Expenses Spent Status Comments FY 2002 North Street Sidewalk $ 80,416 $ 80,416 $ - $ 80,416 0.0% $ 80,416 $ 80,416 $ - 0.0% Not started Work on hold pending Collegiate decision. Clara Street Turn Lane 4,121 4,121 - 4,121 0.0% 4,121 4,121 - 0.0% Done (1) See below. Totals $ 84,537 $ 84,537 $ - $ 84,537 0.0% $ 84,537 $ 84,537 $ - 0.0% FY 2005 Dover Little League Parking Lot Awaiting staff decision on re-appropriation $ 14,906 $ 14,906 $ 3,332 $ 11,574 22.4% $ 14,906 $ 14,906 $ 3,332 22.4% Done Phase II of available funds. Totals $ 14,906 $ 14,906 $ 3,332 $ 11,574 22.4% $ 14,906 $ 14,906 $ 3,332 22.4% - FY 2006 M Lincoln Park Center (317) $ 400,000 $ 400,000 $ 244,182 $ 155,818 61.0% $ 155,818 $ 155,818 $ - 0.0% Started Ongoing. Totals $ 400,000 $ 400,000 $ 244,182 $ 155,818 61.0% $ 155,818 $ 155,818 $ - 0.0% - - FY 2007 10% received from State not part of street E. Water Street Brick Sidewalk $ 65,000 $ 65,000 $ - $ 65,000 0.0% $ 65,000 $ 65,000 $ - 0.0% Not started program; separate contract due to nature of work. Agreement has been amended. Stoney Stoney Drive 90,998 270,497 270,497 - 100.0% 270,497 270,497 270,497 100.0% Started Drive is on FY09 Program. 10% received from State; remainder of Penn. Avenue/West Street Alleys 36,900 36,900 11,776 25,124 31.9% 25,124 25,124 - 0.0% Not started West St. East Alley is part of the FY09 Street Program. $ 192,898 $ 372,397 $ 282,273 $ 90,124 75.8% $ 360,621 $ 360,621 $ 270,497 75.0% FY 2008 Meadows Drive $ 153,900 $ 153,900 $ 29,257 $ 124,643 19.0% $ 153,900 $ 153,900 $ 29,257 19.0% Not Started Scheduled FY 2009. Community Transportation Agreement Persimmon Park Place 20,150 20,150 17,923 2,227 88.9% 20,150 20,150 17,923 88.9% Done complete. Oakridge Alley 35,000 35,000 - 35,000 0.0% 35,000 35,000 - 0.0% Not Started Scheduled FY 2009. $ 209,050 $ 209,050 $ 47,180 $ 161,870 22.6% $ 209,050 $ 209,050 $ 47,180 22.6% FY 2009 R Budgeted Approp FY09 $ 400,000 $ 554,598 $ 88,732 $ 465,867 $ 400,000 $ 554,598 $ 88,732 22.2% Not Started Scheduled FY 2009. Sub Total GF Approp 400,000 554,598 88,732 465,867 16.0% 400,000 554,598 $ 88,732 22.2% Spruance Road - White Oak to $ 141,000 $ 141,000 $ - $ 141,000 0.0% $ 141,000 $ 141,000 $ - 0.0% Not Started Scheduled FY 2009. Maple Parkway Spruance Road - Maple Parkway 125,400 125,400 - 125,400 0.0% 125,400 125,400 - 0.0% Not Started Scheduled FY 2009. to East Division Various FY09 Streets 225,000 225,000 95,000 130,000 42.2% 225,000 225,000 95,000 42.2% Started Independence & Greenway started. Lighting Projects 79,800 79,800 72,096 7,704 90.3% 79,800 79,800 72,096 90.3% Started Scheduled FY 2009. Schutte Park 21,950 21,950 - 21,950 0.0% 21,950 21,950 - 0.0% Not Started Scheduled FY 2009. Woodsedge Road 75,000 75,000 - 75,000 0.0% 75,000 75,000 - 0.0% Not Started Scheduled FY 2009. Totals $ 1,068,150 $ 1,222,748 $ 255,828 $ 966,920 20.9% $ 1,068,150 $ 1,222,748 $ 255,828 24.0% Grand Totals $ 1,969,541 $ 2,303,638 $ 832,795 $ 1,470,843 36.2% $ 1,893,082 $ 2,047,680 $ 576,837 30.5% Legend M = Multi-year project - a project with a specific schedule to occur over multiple years. R = Recurring project - a project that begins and ends each fiscal year and is rebudgeted to start over each fiscal year. CC = Construction complete. (1) Administrative Amendment has been done 8/7/08 to revise all streets to actual which leaves $4,121.02. The City has requested this amount to be transferred to the Dover Little League Parking Lot Monument Sign.

City of Dover Water/Wastewater Improvement & Extension Fund - Major CIP Projects May, 2009 TOTAL PROJECT - PAST, CURRENT & FUTURE BUDGETS CURRENT FISCAL YEAR (Including Encumbrances) Original Revised Project Project % Original Revised Fiscal % Project Project To Date Budget Budget Fiscal Yr. Fiscal Yr. YTD Budget Type Description Budget Budget Expenses Balance Spent Budget Budget Expenses Spent Status Comments FY 2006 M Scarborough Road Interconnection Phase II $ 122,500 $ 123,659 $ 113,010 $ 10,649 91.4% $ - $ 50,446 $ 39,797 78.9% Complete Completed. Totals $ 122,500 $ 123,659 $ 113,010 $ 10,649 91.4% $ - $ 50,446 $ 39,797 78.9% FY 2007 M Cheswold Well (#8) Replacement $ 175,000 $ 192,100 $ 200,110 $ (8,010) 104.2% $ - $ 64,689 $ 72,700 112.4% Complete Completed and In service. Totals $ 175,000 $ 192,100 $ 200,110 $ (8,010) 104.2% $ - $ 64,689 $ 72,700 112.4% FY 2008 Wellhead Redevelopment $ 45,000 $ 45,000 $ 49,430 $ (4,430) 109.8% $ - $ 23,016 $ 27,446 119.2% Complete Complete. Remote Control & Monitor Wells 139,700 139,700 114,562 25,138 82.0% - 88,565 63,427 71.6% Complete This years RTU installs are done. Wellhead VFD Upgrades 126,000 81,000 49,732 31,268 61.4% - 73,485 42,217 57.4% Complete Complete. South Governors Ave. Water Main Upgrade 200,000 200,000 - 200,000 0.0% 200,000 200,000 - 0.0% Started Construction south of Wyoming Ave. M 1.0 MG Elevated Water Storage Tower 3,340,000 3,340,000 3,745 3,336,255 0.1% 695,000 - - 0.0% Started Waiting for site selection M Piney Point Well 398,800 205,845 90,910 114,935 44.2% 195,000 195,000 80,065 41.1% Started Test Drill site #1 was a bust. South Governors Ave. Sewer Main 300,000 291,000 9,087 281,913 3.1% 300,000 291,000 9,087 3.1% Started Construction south of Wyoming. M Lafferty Lane Package P/S Replacement 230,000 415,530 416,833 (1,303) 100.3% - 370,569 371,872 100.4% Complete Station on line and functioning. White Oak Farms PS VFD's 66,000 66,000 58,904 7,096 89.2% - 56,037 48,941 87.3% Complete Complete. US 13 East Sanitary Sewer Interceptor 85,000 3,509,260 592,255 2,917,005 16.9% 3,065,000 161,351 126,599 78.5% Started Waiting for financing, preparing bids. Totals $ 4,930,500 $ 8,293,335 $ 1,385,458 $ 6,907,877 16.7% $ 4,455,000 $ 1,459,023 $ 769,653 52.8% FY2009 Down to 900 installs left, doing about 75 each Meter Reading Tech Upgrade $ 294,500 $ 250,000 $ 212,184 $ 37,816 84.9% $ 294,500 $ 250,000 $ 212,184 84.9% Started week. Wellhead VFD Upgrades 124,200 124,200 38,174 86,026 30.7% 124,200 124,200 38,174 30.7% Complete All Upgrades installed. Wellhead Redevelopment Program 50,000 50,000 50 49,950 0.1% 50,000 50,000 50 0.1% Complete All well completed. Water Quality Improvements 1,487,000 1,306,160 633,865 672,295 48.5% 1,487,000 1,306,160 633,865 48.5% Started Pear Street line being installed. Water Quality Improvements - 100,000 113,761 92,259 21,502 81.1% 100,000 113,761 92,259 81.1% Complete All Chamber Installed. Contact Chambers Misc. Distribution System Improvements 60,000 60,000 20,206 39,794 33.7% 60,000 60,000 20,206 33.7% Started On-going as needed. SCADA Equip Technology Upgrade 76,600 70,600 66,454 4,146 94.1% 76,600 70,600 66,454 94.1% Complete 6 of 6 installed. DE State University Pumping Station Replace. 50,000 26,000 24,960 1,040 96.0% 50,000 26,000 24,960 96.0% Complete Design completed. Inflow/Infiltration Removal 275,000 - 1,351 (1,351) 0.0% 275,000 - 1,351 0.0% Started Contractor selected, work pending financing. Weaver St. Pack Pump Station Repl 400,900 65,000 65,140 (140) 100.2% 400,900 65,000 65,140 100.2% Complete Installed and Complete. Fox Hall/Retreat Force Main Rerouting 25,900 32,000 28,039 3,961 87.6% 25,900 32,000 28,039 87.6% Complete Design completed. Misc Sewer System Improvements 31,500 - - - 0.0% 31,500 - - 0.0% Started On-going as needed. Acorn Lane Pump Station Replace. 50,000 27,000 24,750 2,250 91.7% 50,000 27,000 24,750 91.7% Complete Design completed. Totals $ 3,025,600 $ 2,124,721 $ 1,207,430 $ 917,291 56.8% $ 3,025,600 $ 2,124,721 $ 1,207,430 56.8% Grand Totals $ 8,253,600 $ 10,733,815 $ 2,906,009 $ 7,827,807 27.1% $ 7,480,600 $ 3,698,879 $ 2,089,580 56.5% Legend M = Multi-year project - a project with a specific schedule to occur over multiple years. R = Recurring project - a project that begins and ends each fiscal year and is rebudgeted to start over each fiscal year.

City of Dover Electric Improvement & Extension Fund - Major CIP Projects May, 2009 TOTAL PROJECT - PAST, CURRENT & FUTURE BUDGETS CURRENT FISCAL YEAR (Including Encumbrances) Original Revised Project Project % Current Revised Fiscal % Project Project To Date Budget Budget Fiscal Yr. Fiscal Yr. YTD Budget Type Description Budget Budget Expenses Balance Spent Budget Budget Expenses Spent Status Comments FY 2006 M 69 KV feeders 3 and 4 $ 11,060,000 $ 9,775,969 $ 8,304,456 $ 1,471,513 84.9% $ 3,956,820 $ 5,116,182 $ 3,644,668 71.2% Complete All lines in service. Overall Construction Started, Governor's Avenue Rebuild 1,268,450 2,068,260 237,220 1,831,040 11.5% - 1,954,182 123,142 6.3% Started But Not Electric Portion. Totals $ 12,328,450 $ 11,844,229 $ 8,541,676 $ 3,302,553 72.1% $ 3,956,820 $ 7,070,364 $ 3,767,810 53.3% FY 2007 M College Road Substation $ 2,960,000 $ 2,960,000 $ 2,928,867 $ 31,133 98.9% $ - $ 876,287 $ 845,154 96.4% Completed In use. Totals $ 2,960,000 $ 2,960,000 $ 2,928,867 $ 31,133 98.9% $ - $ 876,287 $ 845,154 96.4% FY 2008 Re-evaluated\Reschedule to Unit 3 Turb Bearing Fire Protect Deluge $ 50,000 $ 100,000 $ - $ 100,000 0.0% $ - $ 100,000 $ - 0.0% Delayed June 09. McKee Run Pollution Remed-Fuel - 3,390,000 2,402,930 987,070 70.9% 2,600,000 3,190,555 2,203,485 69.1% Complete Final testing in June. Switching M Horsepond Transformer 1,020,000 1,099,000 1,034,680 64,320 94.1% 695,000 429,830 365,508 85.0% Complete DONE. R Distribution Capacitors OH/UG 225,000 343,925 341,175 2,750 99.2% - 71,244 68,494 96.1% Complete DONE. M Transmission Relay Upgrade FY 08 520,000 867,265 835,241 32,024 96.3% - 220,113 188,089 85.5% Complete DONE. M St Jones Substation Transformer 2,166,039 6,208,777 5,739,073 469,704 92.4% 4,028,122 5,401,104 4,931,400 91.3% Complete Station on line. SR1/SR9 Pole Relocation 43,000 95,420 106,437 (11,017) 111.5% - 95,420 106,437 111.5% Complete Installed. Totals $ 4,024,039 $ 12,104,387 $ 10,459,535 $ 1,644,852 86.4% $ 7,323,122 $ 9,508,266 $ 7,863,412 82.7% FY2009 McKee Run Unit 3 CEMS S/ware&Com $ 30,000 $ 50,000 $ 48,970 $ 1,030 97.9% $ 30,000 $ 50,000 $ 48,970 97.9% Complete DONE. Van Sant Unit 11 CEMS S/ware&Com 30,000 50,000 42,675 7,325 85.4% 30,000 50,000 42,675 85.4% Complete DONE. McKee Run Unit 3 COMS replace 30,000 30,000 28,236 1,764 94.1% 30,000 30,000 28,236 94.1% Complete DONE. McKee & VanSant Arc Flash Analysis - 50,000 - 50,000 0.0% - 50,000 - 0.0% Started Project Scoping. Done with EF fund portion, CTF Lighting Project & Rehab 50,000 50,000 46,897 3,103 93.8% 50,000 50,000 46,897 93.8% Complete funds -Sherwood, Edgehill. Equipment Order, will have to wait until Fall due to summer Danner Farm Transformer 45,000 45,000 24,968 20,032 55.5% 45,000 45,000 24,968 55.5% Started loads. New Developments 815,000 815,000 686,856 128,144 84.3% 815,000 815,000 686,856 84.3% Started On-going. Kent acres near done, Distribution Upgrades 500,000 500,000 373,086 126,914 74.6% 500,000 500,000 373,086 74.6% Started Schoolview started. Totals $ 1,500,000 $ 1,590,000 $ 1,251,688 $ 338,312 78.7% $ 1,500,000 $ 1,590,000 $ 1,251,688 78.7% Grand Totals $ 20,812,489 $ 28,498,616 $ 23,181,767 $ 5,316,849 81.3% $ 12,779,942 $ 19,044,917 $ 13,728,065 72.1% Legend M = Multi-year project - a project with a specific schedule to occur over multiple years. R = Recurring project - a project that begins and ends each fiscal year and is rebudgeted to start over each fiscal year.

FIRST READING CITY OF DOVER PROPOSED ORDINANCE #2009-05 1 BE IT ORDAINED BY THE MAYOR AND COUNCIL OF THE CITY OF DOVER, IN 2 COUNCIL MET: 3 That Chapter 102 – Taxation, Article I - In General, be amended by adding a new Section 5 - Income 4 and expense reports, to read as follows: 5 Section 102-5. Income and expense reports. 6 The Assessor shall require that all commercial/industrial income producing property, within the city 7 limits of Dover, complete and file annual reports of Income and Expenses on forms developed by the 8 Assessor. Failure to provide the Assessor with an Income and Expense Report will result in a $100.00 9 fine. Income and Expense reports will be mailed to property owners and will be due within thirty (30) 10 days of receipt of request by the Assessor. 11 BE IT FURTHER ORDAINED 12 That Chapter 102 – Taxation, Article III - Realty Transfer Tax, Section 102-77 - Duties of city assessor, 13 be amended to read as follows: 14 Section 102-77. Duties of city assessor. 15 In addition to the other duties of the city assessor: 16 (1) Stamps. The city assessor shall prepare and furnish adhesive stamps of such denominations 17 and in such quantities as may be necessary for the payment of the tax imposed by this article and 18 shall make provisions for the sale of such stamps in such places as may be deemed necessary and 19 indicate on the document the amount of transfer tax that has been paid. 20 (2) Other evidence of payment. The city assessor may, by regulations, provide for the evidence 21 of the payment of the tax to be shown on the document by means other than the affixing of 22 documentary stamps. 23 (3) Regulations. The city assessor is charged with the enforcement of this article and is 24 authorized and empowered to prescribe, adopt, promulgate, and enforce regulations relating to: 25 a. The method to be used in affixing or cancelling of stamps in substitution for or in 26 addition to the method and means provided in this article. 27 b. The denomination and sale of stamps. 28 c. Any other matter or thing pertaining to the administration and enforcement of this 29 article. 30 (4) Audit. The city assessor is charged with review of the payment and the “value” stated for 31 the purpose of the tax. 32 a. The review and audit process should be conducted within ten (10) days of the 33 “stamping” of the deed. 34 b. Notification to Attorney/Title Company shall be made within five (5) business days 35 of the findings from the review and audit process.

Proposed Ordinance #2009-05 - Chapter 102 - Taxation Page 2 36 BE IT FURTHER ORDAINED 37 That Chapter 102 - Taxation, Article VI - Exemptions; Tax Appeals Committee, be amended by adding 38 a new Section 102-185 - Appeals to read as follows: 39 Sec. 102-185. Appeals. 40 41 (1) Appeal Date Deadlines (unless otherwise stated on official documentation): 42 Appeal Filing Deadline (Annual Appeals) Apr 30 43 Appeal Filing Deadline (October 3/4 Supplemental Bills) Oct 30 44 Appeal Filing Deadline (January 1/2 Supplemental Bills) Jan 30 45 Appeal Filing Deadline (April 1/4 Supplemental Bills) Apr 30 46 If a USPAP Summary Appraisal Report is deemed required, an additional thirty (30) day extension, 47 from the original deadline date, will be granted, in accordance with the City of Dover Assessment 48 Appeal Policy #3. 49 (2) Right to Appeal is lost if appellant has missed the designated appeal date. The appellant may 50 appeal the following April for the next billing cycle. 51 (3) Appeals/refunds, for errors or opinions of value from appellants, will not be heard for prior years. 52 ADOPTED: * 53 SYNOPSIS 54 The proposed ordinance would include the recommendations of the IAAO by requiring 55 that owners of commercial/industrial income producing properties complete and file 56 annual reports of income and expenses; establish filing deadlines for appeals; provide 57 language that an individuals right to appeal is lost if they miss any designated appeal 58 date; however, the appellant may appeal the following April for the next billing cycle 59 and that appeals/refunds, for errors or opinions of value from appellants, will not be 60 heard for prior years. 61 (SPONSORS: H OGAN, *, *) 62 Actions History 63 July 13, 2009 - First Reading 64 June 22, 2009 - Considered at Legislative, Finance, and Administration Committee 65 April 27, 2009 - Tabled at Legislative, Finance, and Administration Committee

FIRST READING CITY OF DOVER PROPOSED ORDINANCE #2009-05 1 BE IT ORDAINED BY THE MAYOR AND COUNCIL OF THE CITY OF DOVER, IN 2 COUNCIL MET: 3 That Chapter 102 – Taxation, Article I - In General, be amended by adding a new Section 5 - Income 4 and expense reports, to read as follows: 5 Section 102-5. Income and expense reports. 6 7 The Assessor shall require that all commercial/industrial income producing property, within the city 8 limits of Dover, complete and file annual reports of Income and Expenses on forms developed by the 9 Assessor. Failure to provide the Assessor with an Income and Expense Report will result in a $100.00 10 fine. Income and Expense reports will be mailed to property owners and due within thirty (30) days of 11 receipt of request by the Assessor. 12 Recommendation by the IAAO in June 2008 - Assessment Change #10 13 BE IT FURTHER ORDAINED 14 That Chapter 102 – Taxation, Article III - Realty Transfer Tax, Section 102-77 - Duties of city assessor, 15 be amended by inserting the text indicated in bold, blue, italics, as follows: 16 Section 102-77. Duties of city assessor. 17 In addition to the other duties of the city assessor: 18 (1) Stamps. The city assessor shall prepare and furnish adhesive stamps of such denominations 19 and in such quantities as may be necessary for the payment of the tax imposed by this article and 20 shall make provisions for the sale of such stamps in such places as may be deemed necessary 21 and indicate on the document the amount of transfer tax that has been paid. 22 23 (2) Other evidence of payment. The city assessor may, by regulations, provide for the evidence 24 of the payment of the tax to be shown on the document by means other than the affixing of 25 documentary stamps. 26 (3) Regulations. The city assessor is charged with the enforcement of this article and is 27 authorized and empowered to prescribe, adopt, promulgate, and enforce regulations relating to: 28 a. The method to be used in affixing or cancelling of stamps in substitution for or in 29 addition to the method and means provided in this article. 30 b. The denomination and sale of stamps. 31 c. Any other matter or thing pertaining to the administration and enforcement of this 32 article. 33 (4) Audit. The city assessor is charged with review of the payment and the “value” stated for 34 the purpose of the tax.

Proposed Ordinance #2009-05 In Full Context Page 2 35 a. The review and audit process should be conducted within ten (10) days of the 36 “stamping” of the deed. 37 b. Notification to Attorney/Title Company shall be made within five (5) business days 38 of the findings from the review and audit process. 39 Recommendation of IAAO in June 2008 - Assessment Change #11 and 12 40 BE IT FURTHER ORDAINED 41 That Chapter 102 - Taxation, Article VI - Exemptions; Tax Appeals Committee, be amended by adding 42 a new Section 102-185 - Appeals to read as follows: 43 Sec. 102-185. Appeals. 44 45 (1) Appeal Date Deadlines (unless otherwise stated on official documentation): 46 Appeal Filing Deadline (Annual Appeals) Apr 30 47 Appeal Filing Deadline ( October 3/4 Supplemental Bills) Oct 30 48 Appeal Filing Deadline (January 1/2 Supplemental Bills) Jan 30 49 Appeal Filing Deadline (April 1/4 Supplemental Bills) Apr 30 50 If a USPAP Summary Appraisal Report is deemed required, an additional thirty (30) day 51 extension, from the original deadline date, will be granted, in accordance with the City of Dover 52 Assessment Appeal Policy #3. 53 Recommendation of the Appeals Committee and Approved by Council November 13, 2007 54 (2) Right to Appeal is lost if appellant has missed the designated appeal date. The appellant may 55 appeal the following April for the next billing cycle. 56 (3) Appeals/refunds, for errors or opinions of value from appellants, will not be heard for prior years. 57 Recommendation of City Assessor 58 ADOPTED: * 59 60 SYNOPSIS 61 The proposed ordinance would include the recommendations of the IAAO by requiring 62 that owners of commercial/industrial income producing properties complete and file 63 annual reports of income and expenses; establish filing deadlines for appeals; provide 64 language that an individuals right to appeal is lost if they miss any designated appeal 65 date; however, the appellant may appeal the following April for the next billing cycle 66 and that appeals/refunds, for errors or opinions of value from appellants, will not be 67 heard for prior years. 68 (SPONSORS: H OGAN, *, *) 69 Actions History 70 July 13, 2009 - First Reading 71 June 22, 2009 - Considered at Legislative, Finance, and Administration Committee 72 April 27, 2009 - Tabled at Legislative, Finance, and Administration Committee

EVALUA nON OF THE PRACTICES AND PROCEDURESOF THE ASSESSOR'S OFFICE AND APPEAL PROCESS - JUNE 2D08 RECOMMENDA TiONS aNt y •.. Recommendation - Changes to the City Charter and City Code There are a number of recommendations that should be implemented to bring the assessment process in line with current industry standards. r Annual Assessment D<Jte: Institute and clarify the annual assessment date in the City Code. Currently the assessor uses January 1~1of each year as the assessment date. This is probably the most common assessment date in the United States and a date that worl~s very well for the Dover tax system . •.. Valuation of Property as of the Assessment Date: Clarify that all property is valued as of its ownership and current market value as of the January 1" assessment date. Currently property under construction cannot be placed on the tax rolls until a Certificate of Occupancy is issued.' This is not common practice in the assessment profession in other states. The general practice is that ail property is assessed as of its status on the assessment date. For example, if a building is under construction as of .January and is 50% complete on that date, then the assessor values the property as its 50% complete status and places this partial value on the annual assessment roll. Then the Certificate of Occupancy is issued, the assessor then reassesses the building and adds the additional increased assessment as a supplemental assessment on the next quarterly supplemental assessment date. Property receiving a change in zoning or specific use would also be adjusted based upon the assessment date. ;.... Proration of New Assessment: In the assessment process outlined above, the additicnal increased assessment for the Supplemental Assessment is proraled from the date of the Certificate of Occupancy to the next January 151 annual assessment date. For example, if a building is 50% complete on January 1" and is valued at $100,000 for its incomplete building status and the Certificate of Occupancy is issued on following July is'; the assessor adds the additional $100,000 to the value of the building for the Supplement Roll. The amount to be added to the July Supplemental Roll would be a prorated assessment in the amount of $50,000. ($100,000 X 6/12 = $50,000 or $100,000 X 0.5 = $50,000). The proration of this additional assessment can be done either on a monthly basis (January = 1.00 factor, February = 0.917, March = 0.833 etc.) or daily basis (January 10 = 346/356 or 0.972). Both monthl}' and daily proration's are the basis of adding new construction to the assessment roll and are commonly used throughout the United States. :;.. Addition of Property to Supplemental Roll when Used or OCt;upi€d: Clarify the time period that property can be added to the Supplemental Roll either by the date the Certificate of Occupancy is issued by the Building Inspection Department or in those cases when a Certificate of Occupancy is not issued but the new construction is being used or occupied for its intended purpose. This additional language of "being used or occupied for its intended purpose? \\~II allow the assessor to add completed new construction to the supplemental roll whether or not a Certificate of Occupancy is issued. This case may occur for minor residential construction. );- No Supplemental Addition if Increase is less the ;~25,OOD: The City should also codify the current assessment practice of not adding to the supplemental role any neVi construction of less than $25,000 in assessed value. This will eliminate the generation and collection of small tax bills that may in fact cost the City more dollars to process Ihan is actually collected. The new construction of less than $25,000 will be realized on the next annual assessment roll. Evalualion of Ille Praclices & Pror.!1duros of Ille Assessors OffICe & Appe81 Process-June 200a

;- Date of Assessment Roll Filing: The City should add to Ihe City Code the date by which the Assessor is required to finalize and make the annual assessment role available for public inspection. Current practice is that the Assessment Register for the annual assessment roll is completed and available for public review on April 1" of each year. This is a reasonable amount or time fer the Assessor to complete the roll after the January 1'" assessment date and it is recommended that is current practice be codified. ;... Date of Notification of Assessment increase: The City should add to the City Code the date or a period of time after the filing of the assessment rol! by which the Assessor's Office must mail notifications of assessment changes to the property owner. It is generally an industry standard that the assessor must notify the property owner of changes in their assessment in a set period of time. This ensures that all taxpayers receive a notice of assessment change and have sufficient time to file for an appeal if they chose to appaal their new assessment. ;- Elimination of Freehold Requirement: Eliminate the requirement set forth in Section 47 of the City Charter that, "Assessor must be a freeholder within the corporate limits of the city: The requirement that the Assessor must be a freehold is an archaic requirement. No olher City Official is required to be a freeholder. Also, the City Charter does not define the term "freeholder". Interestingly, when we inquired about the definition of the term we received different answers from different City Officials. A common Cl definition is ·One who possesses a freehold:' A freehold is .. ·'An estate in land held in fee simple, in fee tail, or for term of Iife:2 There are two schools of thought on this issua of an assessor being a resident of o the jurisdiction. TImse in favor of a residence requirement believe thai the Assessor should be a taxpaying property owner of the jurisdiction that employs them. On the other hand, those not in favor of a residency requirement believe that the requirement restricts the potential pOOl of applicants for the position. and places the Assessor in the position assessing their own property and the property of their neighbors. If the City Council wishes to continue Ihe requirement that the Assessor be a resident of the City then, at a minimum, the Charter should be Changed. Replace the term "freeholdei' vJith "a residenf. ;... Elimination of Certified Independent outside Appraiser for Reassessment: The City Code Section '102-1 should be changed to eliminate the requirement that the three year " ... reassessment and valuation may be done by a certified independent outside appraiser chosen by the Council: Under current Delaware Slate statutes a certified appraiser must be an individual cerlified by the State Council on Real Estate Appraisers and hold such certification in accordance 'fIith Federal regulations sel forth in the Financial Institutions Reform. Recovery and Enforcement Act of 1989. the act of August g, 1989 (FIRREA). This certification is required for fee appraisers performing rsal estate appraisals for federally related transactions. Although Certified Real Estate Appraisers have demonstrated education and competency in appraisal and qualified as regulated profession?ls, this requirement is a very high standard for mass appraisal for assessment purposes. Jurisdictions similar to the City of Dover, utilize companies that specialize in mass appraisal for assessments. The City currently has contract with one such company. Although some of its employees may hold slale certification it is very restrictive and s;,.-pansive to require that all the properties be assessed using certinad appraisers. Also, a different model of performing reassessments is discussed in the section "Adequacy of Staffing" below. ;... Income and Expense Reports: The City Code should be amended to allow the Assessor to require that owners of rental properties complete and file annual reports of income and e;<penses on Torms developed by the Assessor's Office. Income and expense information is invaluable in developing the valuation of income producing properties, both as to the individual properties income and expenses and to the general information related to similar properties 10 develop typical income and expenses for comparable properties. Income producing properties are bought and sold on the real estate market on the basis of I () their ability to generate net income for their owners and the possible of future appreciation in valu£!. The Income Approach to Valuation is the most common used methodology, by both assessors and fee appraisers, to value these types or property. Critical to Ihis approach to valuation is accurate income and Evaluation of the Practices & Procedures of the Asses.'mr's Office & App&a/ Process-June 2008 2

expense information concerning the property being valued. Also critical to this approach is infonnalion concerning other comparable pro~erties or typical property's operating income and expenses. Although there are national services that publish this type of information, the information is at beost regional information Ihat needs Lo be verified and adjusted to the local City of Dover real estate marl,et to ensure accurate individual valuations for the taxpayers of Dover. r Update Tax Stamps Affixing for the Transfer Tax: City Charter in Article III, Section 102-74 and subsequent sections refer to the affIXing of adhesive documentary stamps to the document as evidence of payment of the transfer tax. Section 102-77 requires the Assessor .... :shall make provisions for the sale of such stamps in such places as may be deemed necessary:' This is outdated language. The Charter I I should be updated to reflect the current practice of marking the document with an indication that the fransfer tax has been paid and the amount paid. ;.. Auditing of Transfer Tax: The City Code should be amended to state that the Assessor may review the payment and the "value" stated for purposes of this tax. The review or audit process should also state a J~ period of time for the audit after the filing of the documents with the Assessor. such as ten (10) business days. :.- Update language in the Code to identify or cl<1rify: "true value in money' as "full market value". Delavl8re State Code § 8306. Standard of assessment; requires all property subject to assessment shall be assessed at its true value in money. The clarification or true value in money, as the full market value of J3 the property as of the valuation date, (January 1" of each year) will go further in creating transparency in the assessment process. :.- Recommendations - Adequacy of Staffing The City may wish 10 consider thaI the three year reassessment be completed by a combination of in- house valuations for one to three family residential properties and outside contractors for the apartments, commercial and industrial properties and valuation modeling. This model of conducting a revaluation is often a transilional model between using outside services complelely for reassessment and complete in- house reassessment. If the City staffs the Assessor's Office with an additional Residential Assessment Technician, changes the position of part-cieri, to a full time clerl\. fills the current vacancy in either the Assessor's position or Assistant Assessor position (see Appendix A - 4) it is possible for the City to perform the reassessment with the more limited assistance of an outside contractor. :;. Recommendation - Management Style Annually the Assessor should continue to adopt and communicate a set of specific goals delineating the Formatted: fJU:)(,ts and lIumbcting expectations for the Assessor's Office for the coming year. This should include a level of assessment, what equity measures will be usee! and what the expe::led equity level is, the number of parcels to be physically inspected, the expected number of pennits to be worl~ed, deeds to be processed, land splits, etc. and a quality measure of acceptable error rales. Annually. the Assessor should adopt and communicate an annual assessment calendar. The calendar Formatted: 8u~lets and rzumberir.9_ should include all important legislative and city dates, IT deadlines for data entry closings. important processing dates and periOdic benchmark dates reflecting the levels of tasl;s that must be done to achieve the goals. Institute a Quality Review Program to determine data quality and error rales, as well as uniformity of Formatted: Builcts i:::Iod rJumbf-rmg: practices within the office. After setting the annual goals the Assessor should meet with pertinent staff to develop a strategic plan to Formatted: Butrcls rJnd fJurnbe.;og achieve the goals. Evafuahon of the Prac11ces & Prccedures of We Assessor's Offlce & Appeal Process-June 2008 3

A search feature for recent sales of properties, at minimum for residential properties, should be added. r-crmatted: Oull€tsilnd ttumbering This query function could consist of a "drop-down' list of neighborhoods or sub-sections of the cill! allowing the user to select a subdivision to view recent sales that have occurred within that subdivision. The Assessor's Office Annual Report should be directly available on the Web site . .-It would be helpful to the public for the Assessor's office to provide copies of the applications for such- initiatives as tax relief for Senior and Disabled Citizens. the program for the Tax Abatement for Agricultural in the Assessor's Section of the web site. Also during the time for filing Ia:: relief applications for senioiS and disabled citizens a highlighted link should be on Ihe home page of the City's site for public awareness of this program to assist the eligible ta)(payers of the City. -The information for appealing one's assessment to the Board of Tax Review should be located in the- Fnrmatte::i: Buliets .and tlumbe-(i~9 Assessor's Section of Ihe Vleb site. Although these documents are available on the web site if the visitor searches the site to find them. it is not intuitive to a taxpayer where to find these documents on the site. Information concerning the appeal process should listed both in the both the Assessor's section of the site and in a Board of Tax Review section of the web site. Also, currently the Board of Tax Review's Appeal forms and Policy Statements are on the web. it would be more meaningfully and user-friendly if these policy statement were incorporated into one document that the taxpayer can see and print rather than searching the site and hoping that they found all the information that is needed for submitting an appeal. The Web site needs to be updated regularly to ensure that the public has access to the most accurate Formatted: ---Hurnb{~rifiu -Bu~ets ~nd information. ).- Recommendations - Appraisal Methodology 1r: r( \",e ,Hca e i~ eF(",s t:"" be--.:.u.. '23. );~. a S5 .0"!(t~ m~ ("y''!.:,'! ..iliu :.._.S ; j!~ El'''' a!\ I~ ~l j !-;'.:rt: ;_" J;;. Recommendations - Appraisal Data c. ,~ _~ '''\1 •••••• n.-j;·.~./s~:" be J::;- }- Recommend,1tions: - Appeals and Board of Tax Review It is recommended that tile City of Dover develop a similar impartial Board to review formal complaints from taxpayers. The Board can be elected by the voters of the City or appointed by the City Council. The terms of appointment should be for a periOd of at least four years. in order for members to gain experience in Ihis area of valuation and should have terms that expire in staggering years, so that there is always some experienced members on the Board. -If such an independent Board is created it should be named Board or Assessment Appeals or Board of· Formatted: ~lJn~ts (lOa Uumberin:J Assessment Review. The word "tax" should not be the name of the Board as it is not a "tax" review board but a board that reviews the valuation or assessment of properties. This name change may remove tile misconception that the Board can reduce the ta:: burden on a property owner. The City Code should include a section on property tax exemptions for governmental property. Certainly Forma~,: Bulfels <ami Nm11i:\~ritlg property owned by high levels of government should be exempt by right as these governmental bodies will not pay local property taxes and the current process of the Assessor appealing on behalf of these governments before the City Council does not seem to be a good use of time. The following property owners should be enempt by right and do not have to apply for the exemption: o Property owned by the United States o Prcperty Owned by the State of Delaware IS o Property owned by the County o Property owned by the City Evaluallon of the Pmciices & Procedurcs of thc Assessors Office & Appeal Preccss-Julle 2008 7

The City Code should include a section on property tax exemptions for religious, educational, and other Fornmttcd: nu:h::ts ~n:JIlumht_'rir.g not-far-profit organizations. The typical standard for these exemptions is that the property must be owned by the organizalion and be used for the intended purpose that serves a public benefit. Another characteristic standard for these property tax exemptions is that the organization hold an exemption frem federal taxes in compliance with Section 500 (0) (3) of the Internal Revenue Code of 1954 as amended and/or a State tax exemption as issued by the State's Department of Revenue. The Code should set forth a process for applying for the exemption and periOdic review of properly that received the exemption to ensure that they are still in compliance. The City Code should be amended to include a section on the exemption process. The exemption can be Fonnntted: BG:lcts and Numbering processed and granted by the Assessor or by the recommended Appeals Board. Either of these two alternates is common in the United States. Often there is a requirement that the exemption application is reviewed by the City's legal counsel to ensure that the organization and property comply with the legal requirem,mts sel forth for the exemplion. It is also recommended that a revi~w of the existing exempt properties be performed to determine the current status of those property owners receiving exemptions and to confirm their continued 501 (c) (3) tax exempt status. A review period of once every five or six years should be codified in the City Code to ensure that the properties receiving an exemption continue 10 quality for the exemption frem the City's property tax. The Assessor's Office and Board of Tax Review must apply their rules and procedures for the appeal Formatted: nul~ctsand Numhcrin<;J process consistently and fairly to all taxpayers. Public trust and acceptance of a tax system is based on the tax being applied "fairly and equitably" to all taxpayers. The requirement, that is stated in the Board's Tax Policy #3 "Procedure For Forma.tted: Uu\!ets i:r.d Nvmbei"V1<J Commercial/lndus/rial/lncome Producing Properties', that these appeals must include a "self-contained written appraisal report" is too high a standard at this level of appeal. The general practice of documentation for an appeal is that this highest standard of a USPAP compliant appraisal is not required until the third level of the appeal process - the appeal to the state courl. The general and more typical standard, at the second level of appeal before a formal board of review, is a recommendaUon that a summary appraisal is submitted to the local appaal board. A summary appraisal is required to meet all the USPAP standards but is not fully written in a report. An appeal should not be dismissed solely on the lack of submitting a USPAP appraisal. The taxpayer should be able to submit the documentation and evidence that they believe is relevant to their case and it is the functbn of the Board to ILo mal(e its decision based on Ihe quantity. quality and credibility of the evidence submitted by the ta:,payer. In many cases the issue{s) of the appeal and valuation of the property do not require: an appraisal but may be issues of law or facts. Also, for many complex commercial properties even the time period for the owner to contract an appraiser that is qualified to appraise the type of property under appeal is greater than thirty days and the lime to produce a USPAP compliant appraisal can be many months. EvalUi}tion of the Practices & Procedures cf the Assessors Office & AP.~clJlPrm ..-css-JU/J9 2008 8

EXCERPT OF OCTOBER 22. 2007 COUNCIL MINUTES The Regular Council Meeting was held on October 22,2007 at 7;34 p.m. with Council President Williams presiding. Council members present were Mrs. Russell, Mr. McGlumphy, Mr. Slavin, Mr. McGiffin, Mr. Hogan, Mr. Salters, and Mr. Ruane. TAX APPEALS COMMITTEE REPORT - OCTOBER 15. 2007 The Tax Appeals Committee met on October 15,2007 with Chairman Ruane presiding. Appeal Process Members requested a better understanding of the Appeal Process and Procedures to aid in the upcoming/ongoing appeals, and requested that more focus be given to the Commercial/Industrial Properties. Members were provided Tax Policy #3, adopted by City Council on November 13,2006, and the State of Illinois Administrative Code. Mr. Capuano explained that he has used the Administrative Code in the past, and although it was good for the size and scope of the State of Illinois, he did not feel it would work as well for the City of Dover. Mr. Capuano stated that the residential properties are generally not an issue during the appeal process, due to the nature of the complaints. They arc usually due to a factual error and can usually be corrected or negotiated between the Assessor's Office and the property owner. Responding to Mr. Ruane, Mr. Capuano explained the appeal process timeline, as follows: Annual Appeal: May 01 of each year, the Assessor's Office displays the final values for the new assessment/tax year. Property owners are given fourteen (14) days to appeal their value. This date is given to them at the time assessment registers are displayed. Supplemental Appeals: On October 01, January 01, and April 01 of each year, the Assessor's Office sends out Supplemental Bills to the property owners for new construction, permits, annexations, etc. At the time a supplemental bill is sent out, the property owner is given a "new" value. They are, in letterform, givenfourteen (J 4) daysfi·om the date of the letter to appeal their value, if they so desire. The fourteen (14) day appeal deadline is not in writing, but has been a precedent with the Assessor's Office on the annual appealsfor at lea'i! the past fifteen (15) years. Mr. Capuano stated that any changes in the appeal process may affect the tax collection process. Members discussed alternatives for handling appeals. The committee recommended for the Tax Appeal Process to be backed up to March 31 st for initial annual change of assessment notices; the appellant has thirty (30) days (April 30th) to appeal any differences from the prior tax year; if the appellant requires an appraisal, an additional sixty (60) days for a commercial/industrial property will be given; and that this additional sixty (60) days will also be applied to Supplemental Billing for Commercial/Industrial properties, if the appellant requires an appraisal. By consent agenda, Mr. McGlumpby moved for approval oftbe committee's recommendation, seconded by Mrs. Russell and carried by a unanimous roll call vote.

EXCERPT OF NOVEMBER 13. 2007 COUNCIL MINUTES The Regular Council Meeting was held on November 13,2007 at 7:30 p.m. with Council President Williams presiding. Council members present were Mr. McGlumphy, Mr. Slavin, Mr. McGiffin, and Mr. Salters. Mrs. Russell, Mr. Hogan, and Mr. Ruane were absent. SUPPLEMENTARY PROPERTY ASSESSMENTS - TIME FOR APPEAL/APPRAISAL SUBMISSION During their Regular Meeting of October 22, 2007, City Council adopted a recommendation of the Tax Appeals Committee to extend the time allowed for tax appeals and the submission of appraisals. The recommendation was to extend the time to allow for an appeal rrom 14 days to 30 days and an additional 60 days for a commercial/industrial property to submit an appraisal as part of the appeal process in cases requiring such appraisals. The Tax Appeals Committee's intent was to have these extended times to apply to tax billings resulting rrom the quarterly supplemental property reassessments, including the quarter that ended September 30,2007; however, this was not made explicit in the motion that was approved. By making this explicit, Council will assure due process for any appeal of supplemental tax billings for the period ending September 30, 2007. Staff recommended that the Tax Assessor be instructed to allow 30 days for a tax appeal of supplemental tax billings for the quarter ending September 30,2007 and an additional 60 days for commercial/industrial property owners to provide an appraisal in those cases where such an appraisal is required. Mr. Salters moved for approval of staff's recommendation, seconded by Mr. McGlumphy and carried by a unanimous roll call vote (Mrs. Russell, Mr. Hogan, and Mr. Ruane absent).

FIRST READING CITY OF DOVER PROPOSED ORDINANCE #2009-16 1 BE IT ORDAINED BY THE MAYOR AND COUNCIL OF THE CITY OF DOVER, IN 2 COUNCIL MET: 3 That Chapter 2 - Administration, Article IV - Officers and Employees, Division 1 - Generally, 4 Section 2-201 - Compensation and expenses for mayor, council, employees and other elected or 5 appointed officials, Subsection (2) - Councilmembers generally, be amended by inserting the text 6 indicated in bold, blue, italics and deleting the text indicated in red strikeout as follows: 7 Sec. 2-201. Compensation and expenses for mayor, council, employees and other elected or 8 appointed officials. 9 In accordance with section 12 of the Charter, authorizing the council to establish 10 compensation and expenses for the mayor and councilmembers, city employees and other elected 11 or appointed officials, the following fees are hereby established: 12 (1) Mayor. The mayor shall receive an annual salary of $45,000.00. In addition, the 13 mayor shall receive an expense allotment of up to $5,000.00, to be included in the city's 14 annual budget, for miscellaneous expenses, to be reimbursed upon submission of receipts 15 or proper documentation. Expenses in excess of this amount shall only be permitted by 16 council approval. The mayor shall be entitled to all benefits customary to an employee 17 of the city, except pension benefits, and sick and vacation leave. 18 (2) Councilmembers generally. Each councilmember shall receive an annual salary of 19 $7,416.00 $6,674.40, to be paid monthly. The council president shall receive an annual 20 salary of $8,652.00 $7,786.80, to be paid monthly. Councilmembers shall receive 21 reimbursement for actual and necessary expenses incurred when on official business as 22 prescribed by ordinance or policy. 23 (3) Councilmembers hearing appeals. Members of the council sitting to hear appeals 24 from the municipal assessment shall receive $50.00 for per diem reimbursement for 25 expenses for the preparation and attendance of each meeting of the assessment appeals 26 committee. 27 (4) Nonemployee election officers. Each person not a city employee appointed to serve 28 as an election judge for any municipal election shall receive $200.00 for per diem 29 reimbursement for each election attended. Each person chosen to serve as a clerical 30 assistant for any municipal election shall receive $150.00 for per diem reimbursement 31 for each election attended. 32 (5) Employee election officers. Employees of the city appointed to serve as election 33 judges or officials for any municipal election shall receive $150.00 for per diem 34 reimbursement for expenses for each municipal election attended in addition to their 35 regular salary.

Proposed Ordinance #2009-16 - Chpt 2, Art. IV, Div. 1, Sec. 2-201(2) Page 2 36 (6) Appointee to council committee. Each appointed member to any city council 37 committee, not serving an elected term to any city office, shall receive $75.00 for 38 preparation and attendance at each committee meeting to which the member is appointed. 39 (7) Employee on council committee. For any city employee appointed to a council 40 committee shall receive $25.00 for reimbursement for expenses per diem for each 41 meeting attended which is held after 5:00 p.m. on a scheduled workday or at any time on 42 a weekend or city-approved holiday. 43 (8) Planning commission. Each appointed member of the planning commission shall 44 receive $100.00 per diem reimbursement for expenses to be paid monthly for preparation 45 and attendance at each meeting of the planning commission. 46 (9) Board of adjustment. Each appointed member of the board of adjustments shall 47 receive $75.00 per diem reimbursement for expenses to be paid monthly for preparation 48 and attendance at each meeting of the board of adjustment, to become effective 49 July 1, 2007. 50 ADOPTED: * 51 SYNOPSIS 52 This ordinance reduces City Council’s annual salary by 10% 53 in accordance with their motion of June 22, 2009. 54 (SPONSORS: LEARY , MCGLUMPHY , RUSSELL, SALTERS, SLAVIN , WILLIAMS) 55 Actions History 56 July 13, 2009 - First Reading