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Paj 2
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 2
• All expenses incurred in the course of City business are to be in accordance with the
City’s Administrative Policies and Rules of Ethics and must be paid solely from
appropriated funds.
• Comply with the ten (10) working-day rule.
b. Department Manager/City Manager/Council Designee
• Ensure compliance with this policy.
• Review and approve each of their employees/official=s travel approval requests and
reimbursable expenses.
• Ensure sufficient funds are available for all anticipated expenses.
c. Signatures on the Travel Expense Report certify that the expenses were incurred by the
employee/official requesting reimbursement for official City business, are reimbursable in
accordance with this policy, and have not been reimbursed except as indicated on this
form.
Required signatures for expenses are:
• Employee
• Supervisor
• Manager or Council Designee
B. TRAVEL AUTHORIZATION
All out-of-state travel that extends beyond one day shall be approved by the City Manager or Council
Designee. All requests shall be made on the "Travel Authorization and Completion Form” (City of
Dover - Form 047). A copy of the conference or meeting program shall be attached to the form. The
authorization form should be submitted to the manager in a reasonable amount of time prior to the
traveling day.
The Department Manager, City Manager, or Council designee may impose specific requirements as
to the time the authorization form must be submitted prior to travel.
Employees and Officials traveling on official City business should be aware that the approval
is for travel only, and is not a blanket approval of the expenses incurred.
C. AUTHORIZED TRAVEL AGENT
1. Definition
The authorized travel agent will be determined through a competitive bid process by the Finance
Director. When it is determined to be more economically feasible, the Finance Director may approve
an alternative travel agency or the employee or official may make travel arrangements directly.
Paj 3
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 3
D. TRANSPORTATION: COMMON CARRIER
1. General
All trips requiring the use of common carrier must be pre-approved by the appropriate approval
authority.
The mode of travel must be justified on the basis of the most economical use of time of the personnel
involved, the cost of optional travel modes, and the requirements of the trip.
All common carrier reservations must be consistent with reasonable business travel planning,
common carrier will be booked at the lowest available fare. If the lowest available fare is turned
down by the traveler, the traveler's explanation for the denial is to be provided with the travel
authorization request.
Travelers should be advised to make travel reservations as far in advance as possible to attain the
lowest fares, including non-refundable tickets. Travelers may not specify particular airlines or other
carriers to accumulate mileage on promotional plans such as frequent flyer programs.
In order to take advantage of special discount rates (supersaver fares, etc.), payments to the travel
agent or reimbursement to an employee may be made prior to a trip being taken under the following
conditions:
a. Documentation of the substantial savings that will accrue to the City (i.e., supersaver
discounts).
b. Employee's proof of payment on a statement from the travel agency or airline, other than
credit card receipts.
Most airlines will not give refunds or partial refunds for supersaver airfares.
It is encouraged to examine the advantage of fares requiring early trip departure or delayed return.
However, it is important to consider the additional cost of meals and lodging for the required extra
day(s) stay when comparing cost.
2. Air Travel
a. Accommodations - When commercial airlines are used as a mode of travel,
accommodations shall be coach/economy class unless some other class accommodations
are more economical.
b. Routing of Travel - All travel will be by the most economical and direct routes.
Paj 4
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 4
In the event that a person travels by an indirect route for personal convenience, the extra
expense shall be the responsibility of the individual. Reimbursement for expenses shall be
based only on the cost of the most economical and direct route.
c. Conference Airfare Arrangements
When attending a conference, always check conference materials to see if special
airline discounts are offered. When a special airline discount rate is offered and
conferees are instructed to go directly to an airline or a specific travel agency to obtain
the discount fare, all fare and file number information should be given to the
authorized travel agency. The travel agent will then attempt to obtain the conference
rate, government rate or lower rate, for the traveler. (See Section E.3. for Conference
Lodging Arrangements) If a lower fare is not available, the conferees may make their
travel arrangements directly utilizing the conference instructions.
3. Rail Travel
a. Accommodations
When it has been determined that rail travel is the most appropriate mode of
transportation, the most economical class accommodations shall be utilized.
E. TRANSPORTATION: PASSENGER VEHICLES
1. City-Owned Vehicles
City-owned vehicles should be utilized for out-of-state travel when such use is the most practical and
economical mode of transportation, including the cost of tolls, fuel and parking.
2. Privately-Owned Vehicles
a. The use of privately owned vehicles for out-of-City travel shall require prior approval of
the appropriate department manager with approval authority. Reimbursement of private
vehicle expenses shall be at the Standard Mileage Rate as set by the federal government
for actual and necessary miles traveled. Beginning and ending odometer readings are
required for the reimbursement for mileage.
In considering approval, the approval authority shall take into consideration the cost
of alternative modes of travel and the cost of meals and lodging for the additional
travel/transit days.
b. When two or more employees travel in a privately owned vehicle, only one mileage
reimbursement shall be allowed.
Paj 5
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 5
3. Rental Cars
a. General
The use of a rental car when traveling out of state must be justified as an economical
need and not as a matter of personal convenience. All rentals should be at the most
economical rate per day including government rates or special rate agreements. When
traveling in groups, sharing of cars, when practical, should be done to minimize costs.
The city will not pay for the use of a rental car to accommodate family members or
non-business associates traveling with the employee, public official, or appointee.
b. Vehicle Size
Whenever possible, compact cars shall be rented or reserved. However, if a larger size
vehicle is more economical or more than two city travelers are traveling together the
larger vehicle may be appropriate. Any representative of the City requesting an
upgrade of the size of a rented vehicle shall provide a written explanation of their
reasons. A receipt will also be required.
c. Insurance
(1) The optional insurance coverage offered by the car rental agency shall be
declined when the traveler charges the rental car. The traveler will
automatically receive primary coverage under the City blanket insurance
policy for travel. When insurance is declined, the policy covers collision
damage, theft, fire and vandalism. Reimbursements for additional or optional
insurance coverage will not be allowed.
(2) Other. Travelers not covered under the blanket insurance policy may be
covered by their personal automobile insurance policy or other personal credit
cards. Travelers should check their automobile policy and credit card policy
for business travel coverage and accept or decline additional coverage
accordingly. Reimbursement for additional or optional insurance coverage
will not be allowed without prior approval from the department approval
authority.
d. Refueling Before Return
To avoid a refueling surcharge, all rental cars shall be refueled before returning the
vehicle to the rental company. Any surcharges billed to the employee, public official,
appointee, or City shall be explained in the reimbursement request.
Paj 6
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 6
e. Reservations
Car rental reservations shall be made through the travel agent whenever possible.
F. LODGING
1. General
City travelers are expected to seek accommodations that are comfortable, convenient, meet business
and personal needs and offer good value.
2. Accommodations
a. Lodging accommodations for reasonably priced single occupancy rooms are
reimbursable when the traveler is away from home overnight due to official travel.
b. Accommodations shared with family members or others not on official City business
are reimbursable at the single occupancy rate only.
c. Accommodations shared with other state travelers should be billed and reimbursed to
one traveler. When required, reimbursements to more than one traveler shall be based
on a pro rata share as reported on each reimbursement request.
3. Conference Lodging Arrangements
Hotel reservations should be made through the travel agent whenever possible. When hotel rooms
are blocked for a conference, seminar, etc., and a special discounted conference hotel rate provided,
the employee/official should inform the travel agent, who will attempt to obtain the conference rate,
government rate or lower rate, for the employee/official. If a lower rate is not available, the conferees
should make their lodging arrangements directly utilizing the conference instructions.
4. Occupancy Tax
The City is exempt from the tax on occupancy of hotel, motel and tourist home rooms within
Delaware only. When instate overnight accommodations are necessary, the employee should be
provided with a copy of the Occupancy Tax Exemption Certificate (see Exhibit C) to be presented
to the lodging facility. Tax on occupancy of hotels in other states must be paid.
G. MEAL ALLOWANCES
1. General
The City will pay for or reimburse an employee/official for the necessary and reasonable cost of
meals incurred during out of state travel requiring overnight lodging.
Paj 7
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 7
Meal costs incurred over and above those provided as part of a registration fee are not reimbursable
unless justified as a special circumstance (e.g. special meeting or diet restrictions).
There will not be any reimbursement for the meals when the meals are provided by the host
organization and when meals are provided as part of the airfare.
Exceptions are to be approved by the City Manager and Finance Director.
Only per diem rates as prescribed by the Federal Government for official travel will be provided for
meal allowance (Exhibit A).
2. Day Trips, In-state Travel and Before or After Hours
The meal allowance for day trips out of the City, not requiring overnight lodging. Assignments
requiring overnight lodging may be approved as long as the amount does not exceed the allowances
established. The meal allowance for working before or after hours as a general rule are not
encouraged, but may be approved by the Finance Director on a case-by-case basis as long as the
amount does not exceed the allowances established.
H. CASH ADVANCES
Travel advance checks will not be issued to employees, public officials, or appointees in the form
of general disbursement checks. Employees, public officials, and appointees will be reimbursed for
travel related expenses after the trip or event has been completed.
Employees, public officials, and appointees shall use the City purchase order when making travel
arrangements when time permits. If there is a time constraint in processing a purchase order, a
request for permitted use of the City credit card, accompanied by the proper documentation, will be
sent to the Finance Department. Employees and officials are also encouraged to use a personal credit
card and request reimbursement when they return. The City will pay in advance the following costs:
a. Conference/Training registration fees. Such payment will be made payable and
mailed directly to the organization. This will be done through a purchase order
submitted by the department after the trip is approved. A copy of the registration form
describing the registration fees must be attached to the purchase order.
b. Airfare. The check will be made payable and mailed to the travel agency upon
submission of a purchase order.
c. Lodging. The check will be made payable to the motel and will be given to the person
for whom the lodging arrangements are made. The employee must provide the rates
and information pertaining to applicable taxes in advance and submit a purchase order
for the same.
Paj 8
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 8
d. Meal allowance.
e. Ground transportation to and from hotel, and airport parking when costs have been
pre-determined by the Finance Director.
I. TRAVEL EXPENSE REIMBURSEMENT
1. General
A Travel Expense Report (City of Dover B Form 030) is due to Accounts Payable within ten (10)
working days after travel or an expense is incurred. (Ten working-day rule)
a. Timely reimbursement can be assured only if an accurate, properly substantiated
Travel Expense Report is received in Accounts Payable ten (10) working days after
completion of the trip.
b. Failure to submit timely Travel Expense Reports after the completion of a trip will
result in administrative action, such as notification to the department manager and
denial of future travel requests.
Travel Expense Reports for local travel and related expenses are to be submitted at least monthly.
In no case shall a reimbursement be made to an employee for travel or expenses incurred in excess
of 90 days.
Note: This section pertains to only those travel expenses paid by the traveler; not to travel expenses
directly billed to/paid by the City.
2. Receipt Requirements and Other Reimbursement Criteria
a. Tickets booked on common carriers (airline, rail or bus) require original copy of the paid
invoice.
b. Hotel/motel bills shall be the original copy of hotel/motel billing marked paid, or paid
invoice from travel agent if lodging was billed through the agency.
c. Ground transportation, including airport shuttle, taxi or public transit requires a receipt.
d. Car rental reimbursements require paid invoice from the rental company or travel agent if
billed through agency.
e. Meals do not require receipts and are not reimbursable above the maximum daily/partial
day per meal allowance.
Paj 9
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 9
Tips in excess of 15% will not be reimbursed.
When more than one City employee, public official, or appointee’s meals are
being reimbursed, the number and name of the individuals are to be submitted on
a schedule itemizing the cost of each individual's meal and a receipt from the
dining facility attached.
f. Hotel/motel related expenses should be documented identifying the date and the cost of
each category with the following requirements:
(1) Out-of-pocket costs for incidental items such as baggage handling and maid
service are reimbursable. Only per diem rates as prescribed by the Federal
Government for official travel will be provided for incidental items (Exhibit
A). Examples of these items are as follows:
• Porter(P), Doorman (DM)
• Bellhop (BH), Valet Parking Attendant (VP)
• Sky Cap (SC)
• Taxi (TD)
• Shuttle Driver (SD)
• Maid Service (MS)
(2) City-business related telephone calls are reimbursable as incurred and require
a receipt from the telephone service provider or included on the hotel/motel
billing invoice.
g. Lodging at campgrounds using traveler’s camper or recreational vehicle is reimbursable
at the actual cost, not to exceed the equivalent cost of hotel/motel lodging. Receipt is
required.
h. Other Categories
Reimbursement for the following categories should be submitted on a schedule
identifying the date, the cost and the category:
Hotel/airport parking and tolls for interstates, turnpike, bridges and/or ferries.
Expenses per category per use shall require a receipt.
i. Gasoline and/or Other Supplies
Need for emergency repairs incidental to using a City-owned vehicle shall require
a cash receipt or credit card receipt.
Paj 10
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 10
j. Reimbursements for travel expenses incurred without required receipts, as outlined, is
strictly prohibited. A "no receipt - no reimbursement" policy applies. An affidavit for lost,
stolen, etc. receipts is generally acceptable with approval by the Finance Director. (City of
Dover B Form 061).
k. Internet Access Costs for city business shall not exceed $5 per day and must be
substantiated with receipts and validation by the Information Technology Department.
l. Up to two (2) personal telephone calls not exceed $8 per trip.
3. Non- Reimbursable Expenses
The City shall not reimburse expenses for the following:
a. Alcoholic beverages are strictly prohibited.
b. In-room movies or pay television.
c. Theater tickets or nightclub entertainment.
d. Laundry.
e. Babysitting.
f. Related expenses of spouse, children and other persons accompanying the authorized
employee/official.
g. Pleasure, historic or other tour related expenses. Expenses for business related tours
would be reimbursed.
h. Donations and gifts made while at training, conference, or meeting.
i. Loss or damage of personal items.
j. Meals for other conference attendees.
k. Purchase of personal items.
l. Any parking or moving violation fines.
m. Any personal or pleasure travel while on City business.
J. CHARTER AND CODE OF CONDUCT
All City of Dover policies are to subject to the City of Dover Charter Part 1, Subpart A, Article II,
Section 12 “Compensation and expenses - Mayor and Council and other elected or appointed
officials”, whereas, “Members of the council, mayor and other elected or appointed officials shall
receive reimbursement for actual and necessary expenses incurred when on official business as
prescribed by city ordinance or policy” and; Part II Code of Ordinances Chapter 2, Article 1,
Division 4 “Code of Conduct”, which is “applicable to all elected and appointed officials and to all
employees of the City of Dover.”
K. INTERNAL REVENUE CODE - DEFINITION OF PUBLIC OFFICIAL
Generally, if there is any provision in a public law which authorizes the employment of the
individual, and the individual is hired or elected under this authority, the individual is considered an
employee of the State or political subdivision to which the provision applies.
Paj 11
City of Dover Citywide Travel Policy
Adopted by City Council - November 24, 2003 Page 11
The following factors indicate that an office is a “public office”.
1. The office was created by the constitution or through legislation, or by a municipality
or other body with authority conferred by the legislature.
2. The office was delegated a portion of the powers of the government body.
3. The powers conferred and the duties to be discharged are defined either directly or
indirectly law or through legislative authority.
4. The duties are being performed independently and without control of a superior power
other than the law.
5. The office has some permanency and continuity, and the officer takes an official oath.
Examples of public officers are: the president and vice president; a governor or mayor; the
secretary of state; a member of a legislative body, such as a state legislature, county
commission, city council, school board, a judge; a justice of the peace; and members of
advisory boards and committees.
L. REVIEW & REVISION
The City of Dover Travel Policy will be reviewed every three years by the City Council, City
Manager, Finance Director, and City Clerk.
EXHIBITS
Exhibit A - General Service Administration Regulations - Per Diem Rates Travel Rates for
Continental United States
Exhibit B - City of Dover Exemption Certificate Form
ADOPTED: NOVEMBER 24, 2003
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Paj 29
Exhibit B - Travel Policy
CITY OF DOVER
DEPARTMENT OF FINANCE
EXEMPTION CERTIFICATE
TAX ON OCCUPANCY OF HOTEL AND MOTEL AND TOUR IST HOME ROOMS
In accordance with Internal Revenue Code Section 5253(I), no tax shall be imposed under section
4251 upon any payment received for services or facilities furnished to the government of any State,
or any political subdivision thereof, or the District of Columbia.
This Part to be Completed by the Operator
Name of Hotel, Motel, or Tourist Home Fed. EI or SS number
Address City State Zip Code
This Part to be Completed by the Occupant
This is to certify that I, the undersigned, am a representative of the City of Dover, Delaware; that the
charges for the occupancy at the above establishment on the dates set forth below has been or will
be paid for by the City of Dover, a government unit; and that such charges are incurred in the
performance of my official duties as a representative or employee of the governmental unit.
Name (Please type or print) Signature
City of Dover 51-6000092
Governmental Unit Tax I.D. # Title
P.O. Box 475 Dover DE 19903-0475
Address City State Zip Code
Date(s) of Occupancy
If additional information is needed, please contact the City of Dover Finance Director at
(302) 736-7018.
NOTE: A separate Exemption Certificate is required for each occupancy and for each representative
or employee.
THIS EXEMPTION CERTIFICATE IS TO BE RETAINED BY THE OPERATORS OF
HOTELS, MOTELS, AND TOURIST HOMES AS EVIDENCE OF EXEMPT OCCUPANCY.
/jg
S:\ClerksOffice\Procedures\Travel Policy\ExemptionCertificate-FORM99 A.wpd