COUNCIL PACKET

REGULAR COUNCIL MEETING AGENDA MARCH 12, 2018 - 7:30 P.M. CITY HALL COUNCIL CHAMBERS 15 LOOCKERMAN PLAZA DOVER, DELAWARE OPEN FORUM - 30 MINUTES PRIOR TO OFFICIAL MEETING (7:00 P.M.) THE “OPEN FORUM” SEGMENT IS PROVIDED TO EXTEND THE OPPORTUNITY TO THE GENERAL PUBLIC TO SHARE THEIR QUESTIONS, THOUGHTS, COMMENTS, CONCERNS, AND COMPLAINTS. DISCUSSION OF ANY ITEM APPEARING ON THE AGENDA AS A PUBLIC HEARING IS PROHIBITED DURING THE OPEN FORUM AS AN OPPORTUNITY WILL BE PROVIDED DURING CONSIDERATION OF THAT ITEM. CITIZEN COMMENTS ARE LIMITED TO THREE (3) MINUTES. COUNCIL IS PROHIBITED FROM TAKING ACTION SINCE THEY ARE NOT IN OFFICIAL SESSION; HOWEVER, THEY MAY SCHEDULE SUCH ITEMS AS REGULAR AGENDA ITEMS AND ACT UPON THEM IN THE FUTURE. INVOCATION BY BISHOP THOMAS L. HOLSEY PLEDGE OF ALLEGIANCE LED BY COUNCILMAN LINDELL AGENDA ADDITIONS/DELETIONS * CONSENT AGENDA THOSE ITEMS ON THE COUNCIL AGENDA WHICH ARE CONSIDERED ROUTINE AND NON- CONTROVERSIAL SHALL BE MARKED WITH AN ASTERISK (*) AND WILL BE ACTED UPON BY A SINGLE ROLL CALL VOTE OF THE COUNCIL. THERE WILL BE NO SEPARATE DISCUSSION OF THESE ITEMS UNLESS A MEMBER OF COUNCIL SO REQUESTS, IN WHICH EVENT THE MATTER SHALL BE REMOVED FROM THE CONSENT AGENDA AND CONSIDERED A SEPARATE ITEM. * 1. ADOPTION OF MINUTES - REGULAR COUNCIL MEETING OF FEBRUARY 26, 2018 2. PRESENTATIONS - 2017 ANNUAL REPORTS A. PLANNING AND COMMUNITY DEVELOPMENT B. POLICE DEPARTMENT 3. PUBLIC HEARING/FINAL READING OF PROPOSED ORDINANCE #2017-16 THE FIRST READING OF THE PROPOSED ORDINANCE WAS ACCOMPLISHED DURING THE COUNCIL MEETING OF JANUARY 8, 2018. THE ORDINANCE IS AVAILABLE AT THE ENTRANCE OF THE COUNCIL CHAMBERS AND ON THE CITY'S WEBSITE AT WWW.CITYOFDOVER.COM UNDER "GOVERNMENT." A. AMENDING APPENDIX B - ZONING, ARTICLE 3 - DISTRICT REGULATIONS, SECTION 28 - TRADITIONAL NEIGHBORHOOD DESIGN ZONE (TND), SUBSECTION 28.52 - NEIGHBORHOOD COMMERCIAL DISTRICT

COUNCIL AGENDA - MARCH 12, 2018 PAGE 2 * 4. DOVER HUMAN RELATIONS COMMISSION REPORT - FEBRUARY 15, 2018 A. ELECTION OF COMMISSION CHAIR (COMMISSION ELECTED THEODORE A. HENDERSON AS CHAIR) B. 2017 ANNUAL REPORT TO CITY COUNCIL (COMMISSION RECOMMENDED ACCEPTANCE OF THE 2017 ANNUAL REPORT) C. EDUCATION COMMITTEE UPDATE/APPROVAL FOR COMMISSIONERS TO ATTEND MEDIATION TRAINING (COMMISSION RECOMMENDED THAT DHRC MEMBERS ATTEND MEDIATION TRAINING ON MARCH 22 - 23, 2018) D. PROPOSED REVISIONS TO DHRC BROCHURE (COMMISSION RECOMMENDED AMENDING THE DHRC BROCHURE TO REPLACE THE EXISTING MISSION STATEMENT) E. UPDATE - COMMUNITY ENGAGEMENT COMMITTEE (MULLEN) (NO UPDATE WAS PROVIDED) F. COMMISSION MEMBERS’ ANNOUNCEMENTS * 5. MONTHLY REPORTS - JANUARY 2018 A. CITY ASSESSOR’S REPORT B. CITY COUNCIL’S COMMUNITY ENHANCEMENT FUND REPORT C. CITY MANAGER’S REPORT D. CITY PLANNER’S REPORT E. CONTROLLER/TREASURER’S BUDGET REPORT F. FIRE CHIEF’S REPORT G. POLICE CHIEF’S REPORT 6. SETTING OF PROPERTY ASSESSMENT APPEALS (STAFF RECOMMENDS MAY 29, 2018 - JUNE 1, 2018 FROM 9:00 A.M. UNTIL 4:00 P.M., JUNE 4, 2018 - JUNE 8, 2018 FROM 9:00 A.M. UNTIL 4:00 P.M. (IF NEEDED), AND ONE EVENING (IF NEEDED). THE HEARING TIMES ARE SUBJECT TO CHANGE.) 7. CITY MANAGER’S ANNOUNCEMENTS 8. COUNCIL MEMBERS’ ANNOUNCEMENTS 9. ADJOURNMENT /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\COUNCIL-AGENDAS\2018\03-12-2018 COUNCIL AGENDA. WPD EXEC U TIVE S ESSION PU R SU A N T TO : 29 DEL . C. §10004(B )(2) - PR ELIMIN A R Y DISC U SSION S ON SITE A C Q U ISITION S FOR A N Y PU B LIC LY FU N DED C A PITA L IMPR OVEMEN TS , OR SA LES OR LEA SES OF R EA L PR OPER TY; 29 DEL . C. §10004(B )(4) - S TR A TEG Y SESSION S , IN C LU DIN G THOSE IN VOLVIN G LEG A L A DVIC E OR OPIN ION FR OM A N A TTOR N EY-A T -LA W , WITH R ESPEC T TO C OLLEC TIVE B A R G A IN IN G OR PEN DIN G OR POTEN TIA L LITIG A TION , B U T ON LY WHEN A N OPEN MEETIN G WOU LD HA VE A N A DVER SE EFFEC T ON THE B A R G A IN IN G OR LITIG A TION POSITION OF THE PU B LIC B ODY; 29 DEL . C. §10004(B )(6) - DISC U SSION OF THE C ON TEN T OF DOC U MEN TS , EXC LU DED FR OM THE DEFIN ITION OF "PU B LIC R EC OR D" IN §10002 OF THIS TITLE WHER E SU C H DISC U SSION MA Y DISC LOSE THE C ON TEN TS OF SU C H DOC U MEN TS ; 29 DEL . C. §10004(B )(9) - PER SON N EL MA TTER S IN WHIC H THE N A MES , C OMPETEN C Y A N D A B ILITIES OF IN DIVIDU A L EMPLOYEES A R E DISC U SSED, U N LESS THE EMPLOYEE R EQ U ESTS THA T SU C H A MEETIN G B E OPEN THE AGENDA ITEMS AS LISTED MAY NOT BE CONSIDERED IN SEQUENCE. PURSUANT TO 29 DEL. C. §10004(E)(2), THIS AGENDA IS SUBJECT TO CHANGE TO INCLUDE THE ADDITION OR THE DELETION OF ITEMS, INCLUDING EXECUTIVE SESSIONS, WHICH ARISE AT THE TIME OF THE MEETING.

REGULAR COUNCIL MEETING The Regular Council Meeting was held on February 26, 2018 at 7:30 p.m. with Council President Slavin presiding. Council members present were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Lewis, Mr. Cole, Mr. Polce, Mr. Hare, and Mr. Lindell. Staff members present were Police Chief Mailey, Ms. Peddicord, Mrs. Mitchell, Mr. Hugg, Fire Chief Carey, City Solicitor Rodriguez, and Mrs. McDowell. Mayor Christiansen was also present (departed at 7:55 p.m.). OPEN FORUM The Open Forum was held at 7:00 p.m., prior to commencement of the Official Council Meeting. Council President Slavin declared the Open Forum in session and reminded those present that Council was not in official session and could not take formal action. There was no one present wishing to speak during the Open Forum. The invocation was given by Mayor Christiansen, followed by the Pledge of Allegiance. AGENDA ADDITIONS/DELETIONS Mr. Neil moved for approval of the agenda, seconded by Mr. Lewis and unanimously carried. Mr. Neil moved for approval of the Consent Agenda, seconded by Mr. Hare and carried by a unanimous roll call vote. ADOPTION OF MINUTES - COUNCIL WORKSHOP OF JANUARY 26, 2018 The Minutes of the Council Workshop of January 26, 2018 were unanimously approved by motion of Mr. Neil, seconded by Mr. Hare and bore the written approval of Mayor Christiansen. ADOPTION OF MINUTES - SPECIAL COUNCIL MEETING OF FEBRUARY 12, 2018 The Minutes of the Special Council Meeting of February 12, 2018 were unanimously approved by motion of Mr. Neil, seconded by Mr. Hare and bore the written approval of Mayor Christiansen. ADOPTION OF MINUTES - REGULAR COUNCIL MEETING OF FEBRUARY 12, 2018 The Minutes of the Regular Council Meeting of February 12, 2018 were unanimously approved by motion of Mr. Neil, seconded by Mr. Hare and bore the written approval of Mayor Christiansen. PRESENTATION - DOVER LIONS CLUB Mr. Tony Lee, President, and Mr. Bruce Marvel of the Dover Lions Club presented the City of Dover with a 1838 map of Delaware etched on a mahogany plaque. Mr. Lee advised that The Lions Club and the City of Dover were celebrating a shared accomplishment, noting that The Lions Club International is celebrating its first centennial and the City of Dover is celebrating its tricentennial anniversary.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 2 Mayor Christiansen, on behalf of the Mayor, members of City Council, and the citizens of Dover, accepted the plaque and thanked The Lions Club for the gift. PRESENTATION - DELAWARE DIVISION OF HISTORICAL AND CULTURAL AFFAIRS Ms. Suzanne Savery, Deputy Director of the Division of Historical and Cultural Affairs, Ms. Nena Todd, Site Supervisor of the Old State House and Johnson Victrola Museum, and Ms. Gloria Henry, Site Supervisor of the John Dickinson Plantation, provided a presentation announcing the Delaware Division of Historical and Cultural Affairs accreditation by the American Alliance of Museums, the highest recognition afforded to museums in the United States. PRESENTATION - 2017 ANNUAL REPORT - ROBBINS HOSE COMPANY (DOVER FIRE) Fire Chief Carleton E. Carey, Jr. reviewed the 2017 Annual Report for the Robbins Hose Company (Dover Fire). Responding to Mr. Anderson, Chief Carey explained that the high number of fires in January was attributed to heater malfunctions. Responding to Mr. Lewis, Chief Carey advised that they have been actively recruiting volunteers through Delaware State University, Wesley College, and the Capital and Caesar Rodney school districts. Mr. Sudler moved for acceptance of the 2017 Annual Report of the Robbins Hose Company. The motion was seconded by Mr. Lewis and unanimously carried. COUNCIL COMMITTEE OF THE WHOLE REPORT - FEBRUARY 13, 2018 The Council Committee of the Whole met on February 13, 2018 at 6:01 p.m., with Council President Slavin presiding (departed at 7:00 p.m. and returned at 7:02 p.m.). Members of Council present were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Lewis, Mr. Cole (departed at 6:44 p.m. and returned at 6:46 p.m.), Mr. Polce, Mr. Hare, and Mr. Lindell. Mayor Christiansen was absent. Civilian members present for their Committee meetings were Mr. Caldwell (Parks, Recreation, and Community Enhancement), Mrs. Doyle and Ms. Scarborough (Utility), and Mr. Shevock and Dr. Stewart (Legislative, Finance, and Administration). Dr. Warfield (Parks, Recreation, and Community Enhancement) was absent. PARKS, RECREATION, AND COMMUNITY ENHANCEMENT COMMITTEE The Parks, Recreation, and Community Enhancement Committee met with Chairman Sudler presiding. Presentation - Healthy Neighborhoods/Open Streets Program Representatives of the Dover/Smyrna Healthy Neighborhoods Initiative, Mr. David Edgell, Principal Planner, Delaware Office of State Planning, and

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 3 Ms. Chanda Jackson, Community Organizer, NCALL, reviewed a presentation entitled “Dover/Smyrna Healthy Neighborhoods Initiative”. Mr. Edgell noted that he works for the State Planning Office and during the past year and a half, as part of that activity and through the American Planning Association, they did a “Plan for Health” study in Kent County that looked at the intersection between the built environment and public health. He stated that the health data had identified that the state spends a lot on health care; however, the state’s population is not particularly healthy. Mr. Edgell explained that from the Plan for Health work they know that Dover and Kent County in particular have probably some of the least good health indicators in the state, which was their rationale for choosing Kent County for their Plan for Health study. Mr. Edgell noted that in each of the healthy neighborhoods committees, the idea is to work with community members to identify the health issues that are most pressing in those communities as defined, and to come up with pilot projects that can be modeled and completed to start addressing some of those concerns. He advised that the Dover/Smyrna Healthy Neighborhoods Initiative had identified two (2) task forces to focus on those issues: a Behavioral Health Task Force, which he believed was being led by Mr. Polce, and a Healthy Lifestyles/Chronic Disease Prevention Task Force, which Mr. Edgell stated he had been involved in and would be talking to members about. Mr. Edgell informed members that the Healthy Lifestyles/Chronic Disease Prevention Task Force had thought about all the health data indicators that they were able to ascertain, and one (1) of the issues in Kent County with obesity and chronic diseases is that people just generally are not being as physically active as is recommended or as they could be. He noted that the Task Force had a lot of presentations and meetings, and reached out to different parks and recreation groups and service providers, and found that there are a lot of good recreational assets in Kent County and wondered why people aren’t taking more advantage of those assets. Mr. Edgell stated that, after a series of meetings and research by members of the Task Force, they came up with the idea to run an “Open Streets” pilot program. Mr. Edgell advised that “Open Streets” is a world-wide program that first started in Latin America and is widespread throughout the United States, Canada, Latin America, and even Europe. He explained that the basic idea would be that on a regular basis in a community such as Dover a day would be designated, for example a Saturday or Sunday morning or a Wednesday afternoon, and some of the streets would be closed and a loop or a route would be created where people could get out and be physically active. Mr. Edgell noted that the physical activity could be riding a bike, roller blading, skateboarding, walking with children and pets, etc. He stated that there is often another program that goes along with this, for example a yoga studio might set up yoga in one (1) area, or part of the route could be a community park and there could be programming at that park. Mr. Edgell explained that the idea is to try to draw the community out to walk and engage in physical activity in a safe

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 4 and non-threatening environment. He stated that their Task Force’s idea was to try to promote some of these events in Dover this year. Mr. Edgell advised that the Task Force had already talked to NCALL and Restoring Central Dover and believed that they would be an excellent community partner to be the fiscal agent. He explained that the State Innovation Model (SIM) grant includes funding and there is approximately $1M statewide that is to be distributed through the three (3) committees for various programs, pilot projects, and things of that nature. Mr. Edgell stated that the role of the Dover/Smyrna Local Council, which he believed he may be the chair of, is to identify partners in the community that can undertake some of these projects, and this grant funding comes through a fairly complicated stream but then through a local committee and can be used for these purposes. He clarified that, at this point, they were not asking the City for funding, they were only looking for the City’s support and ideas on whether this would be a good fit and a good match. He stated that, based on their conversations with Restoring Central Dover, it seemed like it would be a good corollary to some of the programs that the City is already doing. Ms. Jackson stated that she thought that many members were already familiar with Restoring Central Dover. She explained that they currently do a lot of community programs, events, and projects, so when they heard about Open Streets, they thought it was a perfect match. Ms. Jackson advised that in the past they had tried to do similar play street type events and she thought it would be awesome to be able to expand to Open Streets. She stated that she thought that this would align with the Restoring Central Dover Plan under the Transportation, Green Space, and Infrastructure Work Group as open space, as well as the Community Engagement and Resident Engagement Work Group. She noted that the plan is available on the NCALL website at ncall.org. Ms. Jackson stated that she thought this would be a great way to get kids, adults, and families outside socializing and learning with each other, in addition to promoting some of the businesses, especially in the Loockerman corridor. She reiterated that she thought this would be a great fit for Restoring Central Dover and the Dover community, noting that it would definitely build social capital in the area and connect people with downtown businesses. Mr. Edgell advised that more work still needed to be done to identify a plan, budget, and program, and that would include hearing the City’s Parks, Recreation, and Community Enhancement Committee’s thoughts, questions, and ideas to help guide the work that they would be doing in the near future. He stated that they would also be reaching out to other partners and facets of the community to see who would want to partner and collaborate on these events. Mr. Edgell noted that they were hoping to move this forward and looking for it to be an activity that could occur sometime before it gets too cold again next fall, because the SIM grant funding has to be closed out by January 2019. Mr. Anderson asked if they were seeking a recommendation from the Committee that this be endorsed by City Council. Responding, Mr. Edgell stated that this would

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 5 probably be a good first step, as well as hearing the Committee’s thoughts and ideas to help them make this event a reality. Mr. Anderson asked Mr. Edgell if they would work with the City to promote existing programs like the Police Athletic League (PAL) and maybe get demonstrations of some of the City’s current recreation and library programs. In response, Mr. Edgell stated that this would absolutely be the idea, explaining that those were all things that they were thinking about. He advised that a small group had met with Mrs. Margery Cyr, Library Director; Mr. David Hugg, Director of Planning and Community Development; and Mr. Kirby Hudson, Assistant City Manager, a few weeks ago to pitch this idea and got some thoughts about programs that they are working. Mr. Edgell stated that the idea would definitely be to use this to promote what is already going on in Dover from a parks and recreation standpoint, and also to encourage people to get out and experience the things that are here and available to them now that they aren’t currently using. Mr. Anderson noted that inviting Kent County to participate would be good as well. Mr. Edgell stated that the Task Force spent the past four (4) or five (5) months meeting with and talking to people, and one (1) of their findings, which was shocking in a good way, was how many assets there are in Dover and Kent County. He noted that it was also very surprising that more people do not take advantage of these assets. Mr. Neil stated that he thought that this was a marvelous concept, particularly if it could be used to promote the downtown area. He noted that City Council had previously discussed pop-up parks, which he thought would fit into this concept, and this type of activity would cause excitement as well. Mr. Edgell thanked Mr. Neil, stating that pop-up parks or pop-up trails would be a good tie-in. He explained that part of the concept of this sort of program is that things can be tried out without having to build a park; a park can be made for a day to see how it works. Mr. Lindell stated that he was in favor of anything that keeps people, regardless of age, active in the community, and bringing the community together is always a great thing. He noted that he hears a constant concern from constituents with children regarding basketball courts in the streets. Mr. Lindell stated that it is a balance between safety and kids having fun. He explained that he grew up on an acre of land in the country and there was plenty of land to play; however, in a city there is not much room and there is a need to balance the safety of traffic, etc. Mr. Lindell stated that providing an opportunity for kids to play basketball or other types of activities was something to look at also. Responding, Mr. Edgell agreed, noting that the idea of Open Streets is that a street or a portion of a street would be closed to make it safe for everybody to play, and this would be a good chance to demonstrate how to do that safely. He stated that between the ideas of pop-up parks, play streets, and open streets, and depending on where those basketball courts fit or what days of the week would work, these are things that could definitely be addressed.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 6 Mr. Polce noted that another representative of the Dover/Smyrna Healthy Neighborhoods Initiative, Mrs. Marianne Carter, Director, Delaware Center for Health Promotion (DCHP) at Delaware State University (DSU), had joined Mr. Edgell and Ms. Jackson. Mr. Polce noted that he sits on the other side, looking at the behavioral health and integration and access to care issues that the community is continuing to face; however, he thought that this was an outstanding proposal. He informed members that this money has to hit the streets sooner rather than later, explaining that they have to be very diligent in allocating the SIM monies from the federal government. Mr. Polce stated that this team is working exponentially quickly to get this proposal up and running. He advised that once their plan is ready, it would behoove the City to run with it, knowing that the plan that they are going to outline can be trusted, with the expertise they have sitting around their table. Mr. Polce indicated that members may not know that Mrs. Carter has an extensive background in handling lifestyle and chronic disease issues. He stated that he absolutely supported the initiative. Mr. Sudler asked if they could elaborate on the Behavioral Health Task Force, specifically what the aim of their health care model for the community is and if they will be offering some kind of therapeutic services. Responding, Mr. Polce suggested that the Committee receive a full update from that group, explaining that there are individuals on that Task Force who are far more eloquent and intelligent than he is. He advised that the Task Force is specifically focused on a term called a “center of excellence,” explaining that, in general, centers of excellence in health care look for integrating services into a one-stop shop. Mr. Polce stated that when you think of a boutique that has everything in itself, they want to replicate that in health as a whole, but more specifically in brain health and behavioral health. For example, he stated that they would work with local providers on a center that would be declared a Center of Excellence, having a full range of both behavioral and mental health services and integrating in-patient, out-patient and what has historically been referred to as wrap-around services. Mr. Polce noted that there would also be a labor or work force development component, so individuals would be looked at holistically. Mr. Polce informed members that the Task Force is also charged with looking at how to best combat some of the issues that plague the city, such as homelessness, and creating a platform that mobilizes that homeless population to housing. He noted that Mr. Hugg had been a part of those conversations and the Mayor’s Blue Ribbon Task Force on Homelessness was working well with the Behavioral Health Task Force on that partnership. Mr. Polce indicated that, since this is a broader Kent County group, they have thought partners from Smyrna and Milford and are looking at a larger geographical area, with Dover being the hub as the County seat. Responding to Mr. Sudler, Mr. Polce stated that he is the chair of the Behavioral Health Task Force.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 7 Mr. Sudler stated that he was thinking that, when it comes to bullying, peer pressure and drug use, maybe members could consider some type of therapeutic services that consist of counseling and how the youth may be able to effectively deal with that, and the emotional challenges that they face, not only in the school system but also outside of school in family homes. In response, Mr. Polce stated that, as Mr. Sudler sees fit, he would work with him to update the Committee on some of the great work that is being done in that group. The Committee recommended endorsement of the City working with the Healthy Neighborhoods Open Streets program. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. Potential Land Acquisition - 104 Washington Street and 149 Hazel Road During the Council Committee of the Whole/Parks, Recreation, and Community Enhancement Committee meeting of January 9, 2018, this item was postponed. Mr. Gerald Street, 39 Hazel Road, advised members that he and Mr. Charles Salkin, 15 Maple Lane, were present to speak on behalf of the Kent County Conservancy. Mr. Street stated that, as the name implies, this organization is a conservation for lands in Kent County, of which he is the current chairman and Mr. Salkin is the past chairman. Mr. Salkin advised members that the conservancy is looking at protecting open space throughout Kent County, but they are a small, fairly new organization and their focus has been on the Dover area and particularly the St. Jones watershed. He stated that as they looked at the watershed over the last couple of years, they identified some parcels that they thought were in need of preservation but were not necessarily threatened, or at that point were not necessarily even on the market to be acquired and protected by anyone. Approximately two (2) years ago they began discussions with the Jackson family, who own the two (2) parcels located at 104 Washington Street and 149 Hazel Road. Mr. Salkin indicated that, driving into Silver Lake Park, the parcel on Washington Street is located on the right hand side, which everyone thinks is part of the Park but is actually owned by the Jackson Family Estate. He explained that at the time the Conservancy initiated this, there was also a second parcel, located on Hazel Road, which at that time was the family’s home. He stated that this parcel abuts Silver Lake Park where there are woods and wetlands along a small tributary. Mr. Salkin explained that they sat down with the Jackson family to find out if they had an interest in preserving their land, and potentially either adding to Silver Lake Park or somehow enhancing it through a preservation or conservation project, and they were very agreeable but were still in the early stages of settling their estate. He stated that in May 2017 the Conservancy sent a letter to the Mayor and Council suggesting that the City have a discussion with the Jacksons about the possible

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 8 preservation of those parcels, and that the Conservancy would be happy to be an intermediary, a facilitator, and a supporter. Mr. Salkin recalled that the matter was presented to the City previously and the reaction at that time was that the City was not interested. He explained that they resurrected this idea in the fall and contacted Mr. Neil because, at that time, the family had not yet sold either property and were willing to consider a bargain sale, which the Conservancy thought changed the terms of the proposal. He stated that this was the first opportunity to formally discuss this matter since that time. Mr. Salkin advised members that they had sold the Hazel Street parcel, so that was no longer on the table. He noted that he was unsure whether it had actually gone to settlement; however, it was under contract and would not be available. Mr. Salkin expressed the Conservancy’s hope that the future owners of the property would consider some conservation activity, possibly a conservation easement to enhance, buffer, and protect Silver Lake Park. Mr. Salkin stated that they wanted to discuss the small parcel adjacent to Silver Lake Park at the end of Washington Street. He advised that it is a wooded parcel that is not highly valuable but it is all green, and noted that there is a small tributary, a drainage way, that runs through it. Mr. Salkin stated that it is for sale to be developed, presumably for residential use because that is how it is zoned. He indicated that almost all of the trees on the parcel would have to be cut down to put a house there, and the house would then have a nice view of the park and would also present a very nice view from the park, rather than the green woods that are currently there. Mr. Salkin stated that he and Mr. Street were present to express the desire of the Conservancy, and others in the community that they had talked to, that Council, through whatever appropriate individuals or method, would soon begin serious discussions with Tom and Terry Jackson, who are the beneficiaries of their parents’ estate, about how this parcel can be preserved. Mr. Salkin noted that when the Jackson family proposed consideration of a bargain sale of up to 50% in October, this was before the tax bill passed in congress. He explained that the benefits to them of doing that are now radically reduced because of the change in the tax structure and how that tax structure affects their estate. Mr. Salkin stated that he believed that this was a discussion that the Jackson family was still open to having, noting that he had spoken to Tom Jackson early in the day and they are still willing to talk about selling the property for something less than its fair market value. Mr. Salkin noted, as indicated in the letters that the Conservancy sent to the City in 2017 regarding this matter, that a grant-in-aid program through the State of Delaware Division of Parks and Recreation could provide half of the cost of this project at whatever the ultimate cost would be. He stated that he thought that, in the greater scheme of things, this is a fairly inexpensive transaction and parcel because the Department of Natural Resources and Environmental Control (DNREC) funding would be available to pay for half of it, whether they were selling it at full price,

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 9 full fair market value, or some reduced price. Mr. Salkin stated that, based on discussions with the people who manage that program, they consider this a fairly small but important project that would have a very high likelihood of being funded, since land acquisition is the top priority for the program. Mr. Salkin stated that he and Mr. Street were present to encourage the Committee to endorse this project or to at least begin discussions with the landowners or the Conservancy, if the family would choose them to be their representative. Mr. Street noted that members may be asking themselves why the City would even bother when this is an incredibly small piece of land and indicated that it would be the message that they would be sending. He advised that the goal of the Kent County Conservancy is Kent County, and Dover is the hub. Mr. Street stated that they do not want to force anything and their goal is to work with people as facilitators, indicating that Mr. Salkin works with DNREC and Mr. Michael Petit de Mange is on their board as well. He explained that the Conservancy is looking for interest by the City in expanding land that is available for recreation because they are interested in preserving land for people to use, enjoy, see, canoe, kayak, etc. Mr. Street stated that they were not asking for money at this time and were just asking for an endorsement. He indicated that if members think that this is worthwhile, they would spend the time and effort to do the negotiations as best they can, and the City would have final say on anything of that nature. Mr. Street asked that the City let them know now if they do not have any interest, so they can bypass the City in their efforts and move on to other sites. Mr. Street stated that the Conservancy’s goal is not only to help preservation but that they also believe in the education of young people and building an interest in them to protect the land. He noted that one (1) of their board members was a former Director of Human Resources for Capital School District. Mr. Slavin stated that he would have to recuse himself from this issue because it involves the discussion of a parcel that abuts the street that he lives on, which may be perceived as a conflict of interest. Mr. Salkin reminded Mr. Slavin that the Hazel Street property was off the table and was not available to the City. Mr. Polce asked whether the Washington Street parcel had been appraised. Responding, Mr. Salkin stated that he did not believe that there had been an independent professional appraisal, which would be a requirement for the City and for the grant funding. He indicated that the realtor handling it had identified what they thought the market price was or maybe something higher. Mr. Salkin stated that he believed that the assessed value was in the range of $60,000; however, he did not know what that meant in the open market. In response to Mr. Polce, Mr. Salkin stated that he did not believe that the Washington Street parcel had any wetlands but it might. He noted that it might need to be assessed for that but it does not show up on wetland maps. Mr. Salkin advised

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 10 that it is a drainage way of sorts because it is sloped, but a lot of that area in the past had been filled. He expressed his belief that there was probably nothing that precludes significant portions of the property from being filled to level it for residential construction. Mr. Polce asked if the Conservancy has any money that it could emit to the purchase and acquisition of the property to make it a potential partnership. Responding, Mr. Salkin advised that the Conservancy does not have any money. He explained that they had looked for other partners or conservation organizations inside and outside of the city that might be able to bring funding to the table, but at this point it looked like the best prospect was the State grant program, which he thought was a pretty attractive offer at 50%. Mr. Neil stated that he had previously gone through the area with Mr. Salkin and thought there was a possibility of having a pathway there; however, he indicated that he was now uncertain how much of this one (1) parcel could be used for a trail or walkway. He noted that the Committee was also considering the Master Plan for Dover Park, which is in his Council District, and he was concerned regarding the cost and where the City stands with the budget. Mr. Neil stated that he thought it came down to a financial matter. He stated that he wanted to know how much of the parcel is usable, noting that he had seen the two (2) parcels and thought there was marvelous possibility. Mr. Neil stated that he thought that the City needed to discuss the matter but was unsure whether his colleagues were willing to make a commitment on it. He expressed his opinion that the City should continue to take a look at it and see what comes up. Mr. Neil asked, even if it was commercially available, how feasible it would be to build a house in that particular spot and who would want to build it there. Mr. Lindell stated that he did not think it would cost anything to at least have a conversation and investigate deeper. He noted that there were still a lot of unknowns and unanswered questions, for example, whether it is a parcel that will benefit the City at Silver Lake with a wide variety of things. Mr. Lindell indicated that it would not hurt to ask staff to take a look at that, and once they have more information, including the firm cost, they could have a real discussion on what they want to do. Mr. Slavin cautioned members that discussions about the purchase of a property are protected under executive session and should occur in executive session. The Committee recommended that the Parks and Recreation staff look at the feasibility of obtaining the land and what the cost may be for obtaining the land. Mr. Slavin stated that this matter could be scheduled to be held in executive session two (2) weeks hence, and members of the Conservancy could participate in portions of the meeting and the dialogue could be continued at that time.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 11 By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. Evaluation of Proposals - Dover Park Master Plan Members were advised that Dover Park revitalization has become one of the top priorities for the Parks and Recreation Department. Based on constituent feedback and Council direction, staff has begun the process of developing a Master Plan for Dover Park. Mrs. Margery Cyr, Library Director, reviewed the background and analysis for this item. Staff recommended awarding Whitman Requardt and Associates, LLP the contract for Dover Park Master Planning Services. Mr. Hare moved to recommend acceptance of staff’s recommendation, seconded by Mr. Neil. In response to Mr. Sudler, Mrs. Cyr stated that the lowest bid was submitted by Landscape Architectural Services, in the amount of $43,885. She explained that staff recommended Whitman Requardt and Associates, LLP, which had a higher performance score than Landscape Architectural Services. Mrs. Cyr stated that Whitman Requardt and Associates, LLP’s bid was $45,000, which was approximately $1,100 more than Landscape Architectural Services. She advised that both firms did a preliminary evaluation, Whitman Requardt and Associates, LLP did a site visit and requested local consideration, and Landscape Architectural Services did not request local consideration. The Committee recommended awarding Whitman Requardt and Associates, LLP the contract for Dover Park Master Planning Services, as recommended by staff. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. Final Report - Non-Conforming Uses Project (Planning Reference #MI-16-13) During their Regular meeting of August 22, 2016, City Council received an Update - Residential Appeal Process and Non-Compliant/Non-Conforming Uses/Review of Physical Data (53% completed) and approved the Council Committee of the Whole/Parks, Recreation and Community Enhancement Committee’s recommendation of providing some direction for Mrs. Ann Marie Townshend, former Director of Planning and Community Development, and that any existing business not be unduly affected by a potential rezoning so that the application fee would be waived and the public notice requirement would be conducted by the Planning Office. Mrs. Dawn Melson-Williams, Principal Planner, reviewed the background and “2016-2017 Sunsetting of Nonconforming Uses in Dover, Delaware: Final Report.”

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 12 Staff recommended acceptance of the report. Mr. Anderson thanked staff for the work they had done over a long period of time, noting that he thought that it had brought tremendous value to the community. He stated that it was not an easy project, but it was important and had been 40 years overdue. Mr. Anderson expressed concern regarding the idea of not allowing one (1) year for residential properties, as indicated in the Code. He noted that if the City does not have any standard, someone could move, two (2) days later someone could move in, and it could be claimed vacant. Mr. Anderson stated that he thought this would be unfair to their property rights and the City could be sued if the Code says one thing and the City does something else. He asked that this be taken into consideration, since it is in regard to residential properties that were properly zoned before the zone changed. Mr. Anderson asked if the report was up to date in regard to 217 North Kirkwood Street, noting that it indicated that a Conditional Use application had been made to the Planning Commission; however, it was his understanding that it had been withdrawn. Responding, Mrs. Melson-Williams advised that the application was filed as C-17-06 in late 2017 and was scheduled to be heard by the Planning Commission in December; however, the applicant asked to defer consideration of the application to a future meeting. She stated that it had not yet been rescheduled. Mrs. Melson-Williams explained that they were making an application to establish a new conditional use to enact a membership club that is private, serving only their guests. She advised that it is a conditional use in the zoning classification of that property that they, or any future owner could certainly pursue. Mrs. Melson- Williams noted that application C-17-06 is totally separate from this non-conforming use report and is basically being held in abeyance until the applicant wishes to appear in front of the Planning Commission. She advised that it had been identified during the initial review that some additional information should be submitted in order to fully understand their request for conditional use. Mr. Sudler, referring to 217 North Kirkwood Street, asked whether the City had done any research in regard to what other municipalities have decided when they have faced the same situation where a non-conditional use permit was violated and the owner then tried to reapply for the same usage that was violated. He asked Mrs. Melson-Williams knew of any penalties or any type of repercussion that other municipalities may have enforced or sanctioned. In response, Mrs. Melson-Williams stated that staff had not done any research into additional processes that other jurisdictions have for conditional uses and how they consider them, or if something was originally non-conforming and that use ceased, which is the case here, or if there are any limitations for someone seeking a new conditional use. She advised that the previous use is considered to have ceased at this point at that property and they are subject to the provisions of the zoning ordinance, noting that this would allow the establishment of a list of permitted and/or conditional uses subject to the appropriate

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 13 review requirements. Mrs. Melson-Williams explained that it would be just like if somebody had a vacant building that had previously been used for a house and then wanted it to become an office. She stated that if the process existed in the Code for it to be considered as an office, they would certainly be welcome to make that application. She stated that the City could not prohibit them from looking at that new space as an office, if the Code allowed a process in order for it to be considered. Mr. Sudler stated that his main concern is what happens when the City finds that a business has not shown good faith in dealing with the City and has been proven the opposite of what they said. He noted that it does not sound like there is any incentive for a business to conduct its business in good faith with the City if they can violate the Code with no repercussion and then start over again with the possibility of reopening, with no individual fault. Mr. Sudler stated that he thought that this was something that the City needed to consider revising to include tough stipulations to deter other businesses from disregarding the Code. He noted that it did not seem like there was any type of penalty or incentive to do the right thing. In response, Mrs. Melson-Williams stated that she was not familiar with other jurisdictions and how they deal with this. Mr. Neil moved to recommend acceptance of the report, seconded by Mr. Lewis. Mr. Anderson asked, if they decide to revise the conditional use request, that all relevant information that is in the City’s records be added to the public record so that the Planning Commission can rightfully consider all relevant information, including past behavior and past law-breaking by the applicants. Mr. Anderson moved to amend the motion to include that all relevant information, including past law-breaking, be made part of the public record of any conditional use application, seconded by Mr. Sudler and unanimously carried. The Committee recommended acceptance of the report, and that all relevant information, including past law-breaking, be made part of the public record of any conditional use application. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. UTILITY COMMITTEE The Utility Committee met with Chairman Cole presiding. Evaluation of Proposal - Electric Utility Management and Benchmarking Assessment During their Regular meeting of April 10, 2017, City Council approved the Council Committee of the Whole/Utility Committee’s recommendation to authorize the Acting City Manager to solicit interest for Utility Professional Services.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 14 Mrs. Donna Mitchell, City Manager, reviewed the background and analysis for this item. Staff recommended authorizing the City Manager to enter into a contract with Avant Energy for an Electric Utility Management and Benchmarking Assessment. In response to Mr. Slavin, Mrs. Mitchell explained that by doing this, she hopes to find efficiencies and best practices that will make the City’s utility more competitive. She stated that this is a three-pronged approach: the City is doing the Integrated Resource Plan (IRP) for supply, looking at the City’s generation assets and whether it is viable to continue using those assets or do a long-term capacity agreement, and looking at the City’s rates and efficiencies and how the utility is run. Mrs. Mitchell reminded members that, during the Council Workshop of January 26, 2018, Mr. Paul Waddell, Engineering Services and System Operations Superintendent, stated that one (1) of his goals was to create performance manuals for the substations. She stated that the City does not currently have such performance manuals and does not have logs of when these substations are maintained. Mrs. Mitchell explained that when staff goes in and oils breakers or changes out switch gears or any of those items, there are no manuals on its substations and there have not been for a long time. She stated that she is looking for an administrator to come in and be able to run the utility the way it should be run, noting that she had explained all of this to staff. Mr. Slavin asked Mrs. Mitchell what outcome she was hoping to achieve with this and what the City would get for its investment. Responding, Mrs. Mitchell stated that she is hoping to find out where the City can run the utility better with best practices and possibly at a reduced cost to make the City more competitive with the other utilities. Mr. Slavin, noting that the contract price was $95,000, asked how long it would take the City to identify and achieve $95,000 in savings. In response, Mrs. Mitchell stated that she did not think it would take the City long at all to achieve that. Mr. Hare asked if they were going to come back and say they think the best thing to do is shut the City’s plants down or if there were going to be other options. Responding, Mrs. Mitchell stated that she was looking at that herself with The Energy Authority (TEA) because they are looking at long-term capacity deals. She informed members that she is concerned about the risk the City is taking with the plant right now, with the new CP penalties that begin this June. Mrs. Mitchell stated that between the City not being able to get gas, air permit issues, and the risk if something breaks, there could be millions of dollars in penalties if the City gets into similar situations under the new contract that begins in June. Mr. Sudler stated that he liked the idea of doing the research and concurred with Mrs. Mitchell’s effort.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 15 Mr. Neil noted that Mrs. Mitchell had also referred to dealing with the rate structure. He stated that he thought one (1) of members’ concerns had been with the City’s commercial customers and asked how the City would be able to decrease their rates and whether that would be something that members would receive from this report. In response to Mr. Neil, Mrs. Mitchell advised members that the rate study is on a separate track. She stated that the City’s rate consultant was expected to be done during the first part of March. Mrs. Mitchell informed members that, in the City’s current model, the allocations of transmission and distribution are about 50% transmission and 50% distribution; however, when looking at the City’s system, it is actually about 90/10, with 90% distribution. She explained that the transmission is becoming over-allocated to the commercial customers, which is where she thought some of the problem was. Mrs. Mitchell stated that she thought that if the City corrects this, members will see the residential rates increase and the commercial rates decrease. Mr. Cole thanked Mrs. Mitchell for the openness that she had shown, meeting with the utility staff, being up front with everything, and all the work that had gone into making this an objective, transparent process. Mrs. Mitchell stated that she had explained to staff that this is a culture that the City has always had and she did not think that anyone was intentionally doing anything wrong. She noted that staff was agreeable that if the City has any inefficiencies that need to change, they will change. Mrs. Mitchell noted that things might come back and prove her wrong. The Committee recommended authorizing the City Manager to enter into a contract with Avant Energy for an Electric Utility Management and Benchmarking Assessment, as recommended by staff. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. LEGISLATIVE, FINANCE, AND ADMINISTRATION COMMITTEE The Legislative, Finance, and Administration Committee met with Chairman Hare presiding. Proposed Ordinance #2018-01 - Amending Chapter 66 - Manufactured Homes, Mobile Homes, and Land Lease Communities; Appendix B - Zoning, Article 3 - District Regulations, Section 8 - Manufactured Housing (MH) Zone; Appendix B - Zoning, Article 12 - Definitions; and Appendix F - Fees and Fines (Sponsors: Neil and Hugg) Members were advised that Proposed Ordinance #2018-01 reorganizes and clarifies a portion of the updates to the Dover Code made in August 2016 through Ordinance #2016-16. The proposed ordinance also brings the updates into compliance with provisions of the Delaware Code related to manufactured housing and rental housing,

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 16 particularly Title 25, Chapters 53, 55, 70, and 71. The updates affected include requirements for placing and licensing manufactured homes, standards for management and maintenance of land lease communities, taxation, and code enforcement. A distinction is also made between manufactured homes and permanently placed manufactured homes in the Zoning Ordinance. Mrs. Dawn Melson-Williams, Principal Planner, reviewed Proposed Ordinance #2018-01. The Committee recommended adoption of Proposed Ordinance #2018-01. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Hare and carried by a unanimous roll call vote. (The First Reading of the ordinance will take place during the latter part of the meeting). Review of Training, Conference, and Travel Policy Ms. Lori Peddicord, Controller/Treasurer, reviewed recommended amendments to the Training, Conference, and Travel Policy. Staff recommended approval of the proposed amendments. The Committee recommended acceptance of staff’s recommendation. By consent agenda, Mr. Neil moved for approval of the Training, Conference, and Travel Policy, as amended (Exhibit #1), as recommended by the Committee. The motion was seconded by Mr. Hare and carried by a unanimous roll call vote. By consent agenda, Mr. Neil moved for acceptance of the Council Committee of the Whole Report, seconded by Mr. Hare and carried by a unanimous roll call vote. 2017 ANNUAL REPORT - DOVER HUMAN RELATIONS COMMISSION By consent agenda, Mr. Neil moved for acceptance of the 2017 Annual Report of the Dover Human Relations Commission. The motion was seconded by Mr. Hare and carried by a unanimous roll call vote. CITY COUNCIL REAPPOINTMENT - BOARD OF ASSESSMENT APPEALS (REAL ESTATE BROKERAGE OF SALES) - TODD STONESIFER - FOUR-YEAR TERM EXPIRING MARCH 2022 By consent agenda, Mr. Neil moved for approval of the reappointment of Mr. Stonesifer to serve as the Real Estate Brokerage of Sales representative on the Board of Assessment Appeals for a four-year term to expire March 2022. The motion was seconded by Mr. Hare and carried by a unanimous roll call vote.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 17 APPOINTMENTS RECOMMENDED BY MAYOR CHRISTIANSEN Mayor Christiansen recommended the following appointments: C Historic District Commission - Mary Terry Mason (Resident) (to fill the expired term of C. Terry Jackson II) - Term to Expire July 2020 C St. Jones Greenway Commission - Margery Cyr (Ex-Officio) By consent agenda, Mr. Neil moved for approval of the appointments, as recommended by Mayor Christiansen. The motion was seconded by Mr. Hare and carried by a unanimous roll call vote. FIRST READING - PROPOSED ORDINANCE #2018-01 Council President Slavin reminded the public that copies of the proposed ordinance were available at the entrance of the Council Chambers, on the City’s website at www.cityofdover.com under “Government,” or by contacting the City Clerk’s Office at 736-7008 or cityclerk@dover.de.us. Since the ordinance is an amendment to the Zoning Code, a public hearing is required. Staff recommended referral of the amendments to the Planning Commission on March 19, 2018 and that a public hearing be set for the Council Meeting of April 9, 2018 at 7:30 p.m., at which time final action by Council will take place. Mr. Neil moved to refer the amendments and set a public hearing before City Council for April 9, 2018 at 7:30 p.m., as recommended by staff. The motion was seconded by Mr. Anderson and unanimously carried. In accordance with Section 1-9 of the Dover Code, Council acknowledged the First Reading of the Zoning Ordinance Amendments as read by the City Clerk, by title only, as follows: Proposed Ordinance #2018-01 Amending Chapter 66 - Manufactured Homes, Mobile Homes, and Land Lease Communities; Appendix B - Zoning, Article 3 - District Regulations, Section 8 - Manufactured Housing (MH) Zone; Appendix B - Zoning, Article 12 - Definitions; and Appendix F - Fees and Fines (Legislative, Finance, and Administration Committee) CITY MANAGER'S ANNOUNCEMENTS Mrs. Donna Mitchell, City Manager, advised that she had provided the informational flyer announcing Department of Public Works upcoming events (Exhibit #2) that would be distributed with the March utility bills. She also advised that the repairs are continuing on pump station #7; however, the flow is currently controlled through the bypass pumps and the Kent County flow remains diverted. Mrs. Mitchell stated that they are maintaining environmental compliance and reporting. COUNCIL MEMBERS' ANNOUNCEMENTS Council President Slavin announced that Councilman Polce would be celebrating his birthday on March 10th and wished him a happy birthday.

CITY COUNCIL MEETING OF FEBRUARY 26, 2018 PAGE 18 Mr. Cole stated that whenever he or Mr. Neil contact staff regarding constituent concerns, they receive nothing but positive feedback and answers that they can relay to their constituents. He thanked Mrs. Mitchell and asked her to relay his appreciation to the staff and department heads. Mr. Neil announced that March 2nd was Read Across America Day and that he would be reading at the library as part of the read-a-thon. He advised that he would be reading at 10:15 a.m. from the book entitled It's a Very Simple Game! Life and Times of Charley Eckman. He encouraged other Council members to participate as well. Mr. Hare requested Mrs. Mitchell to give kudos to the Public Works Department for the excellent job they have done in taking care of the pump station issues. Mr. Anderson reminded the downtown residents, particularly from West Street through Governors Avenue, that there would be a Neighborhood Watch Association meeting the following evening at 6:30 p.m. at the Solid Rock Community Center, 109 North Kirkwood Street. He encouraged everyone to drop by. Mr. Neil moved for adjournment, seconded by Mr. Lewis and unanimously carried. Meeting adjourned at 8:02 p.m. TRACI A. McDOWELL CITY CLERK All ordinances, resolutions, motions, and orders adopted by City Council during their Regular Meeting of February 26, 2018, are hereby approved. ROBIN R. CHRISTIANSEN MAYOR /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Council-Minutes\2018\02-26-2017 Council Minutes and Exhibits 1-2.wpd Exhibits Exhibit #1 - Revised Training, Conference, and Travel Policy Exhibit #2 - Informational Flyer Announcing Department of Public Works Upcoming Events

EXHIBIT #1 Regular Council Meeting of 02/26/2018 CITY OF DOVER TRAINING, CONFERENCE & TRAVEL POLICY A. INTRODUCTION 1. Purpose The purpose of this policy is to provide guidelines under which City of Dover employees, public officials, and appointees will be reimbursed for authorized travel expenses incurred in the conduct of business for the City of Dover, hereinafter referred to as “City.” In addition to the guidelines, specific procedures with regard to incurring and reporting related expenses are provided. 2. Scope This policy shall apply to employees of the City of Dover, elected officials, boards, commissions and others, who are engaged in authorized travel and who expend City funds for travel purposes. The Mayor and Members of City Council are not required to submit a Travel Authorization and Completion Form, but are required to follow the financial and budget requirements of this policy. While this policy does not cover every possible situation, it establishes adequate guidelines for employees and officials to make appropriate and consistent judgments regarding the expenditure of City funds for reimbursable expenses. The City of Dover will provide flexibility to meet the special needs and requirements of their employees during travel. It remains the responsibility of city management to control and approve travel-related expenditures. The City Manager and Controller/Treasurer may impose more stringent rules when deemed appropriate or necessary. The City Manager and Controller/Treasurer will review every three years the implementation of this Policy and will provide policy interpretations and assistance to ensure effective and efficient implementation. Any exceptions will be subject to approval by the City Manager and Controller/Treasurer. The City Manager and Controller/Treasurer may also, on a case-by case basis, approve reimbursements exceeding the guideline amounts referenced in this policy. In any such instance, a detailed explanation and substantiation (a receipt) is required. Enforcement of this policy will be the responsibility of the Controller/Treasurer. 3. Responsibility a. Employee, Public Official, or Appointee · Traveler should be made aware of and comply with all provisions of this policy. · Obtain the necessary approvals in advance for overnight travel and out-of-state use of City vehicles. Provide a copy of the approval with the travel prepayment made by direct voucher. · All expenses incurred in the course of City business are to be in accordance with the City’s Administrative Policies and Rules of Ethics and must be paid solely from appropriated funds. · Comply with the ten (10) working-day rule. b. Department Director/City Manager/Council Designee · Ensure compliance with this policy. · Review and approve each of their employee’s/official’s travel approval requests and reimbursable expenses. · Ensure sufficient funds are available for all anticipated expenses.

Training, Conference & Travel Policy Page 2 of 14 c. Signatures on the Travel Expense Report (City of Dover Form 030 Exhibit B) certify that the expenses were incurred by the employee/official requesting reimbursement for official City business, are reimbursable in accordance with this policy, and have not been reimbursed except as indicated on this form. Required signatures for expenses are: · Employee · Supervisor · Department Director or Council Designee B. TRAINING AND CONFERENCE REGISTRATION FEES 1. Request for payment of registration fees shall be accompanied by the registration form. 2. City Council, Planning Commission and the Mayor are offered opportunities to attend courses designed for governmental officials. Any member of Council wanting to take advantage of these courses offered by the following organizations will submit to the City Clerk’s office their request for registration. - Delaware League of Local Governments - National League of Cities - US Conference of Mayors - International City Managers Association - Government Finance Officers Association (GFOA) - American Public Power Association (APPA) - American Public Works Association (APWA) - American Planning Association - Organizations that provide Continuing Education credits for professional license renewals of applicable staff. Any courses not offered by these organizations will be submitted to the City Manager and Controller/Treasurer for concurrence. C. TRAVEL AUTHORIZATION All out-of-state travel that extends beyond one day shall be approved by the City Manager. All requests shall be made on the "Travel Authorization Form” (City of Dover - Form 047 Exhibit A). A copy of the conference or meeting program must be attached to the form. The authorization form must be submitted to the City Manager in a reasonable amount of time prior to the traveling day. The Department Director or City Manager may impose specific requirements as to the time the authorization form must be submitted prior to travel. Employees and Officials traveling on official City business should be aware that the approval is for travel only, and is not a blanket approval of the expenses incurred. A travel packet including the authorization form, the meeting program/itinerary, and the purchase orders for advanced costs must be submitted to the Accounts Payable Department. The Purchase Orders for the advanced costs should include the necessary supporting documentation. It does not require the submission of duplicate

Training, Conference & Travel Policy Page 3 of 14 information. Please note Purchase Orders for registration costs must include the Registration form unless previously submitted; submission for hotel and airfare costs must include documentation of the individual costs unless previously submitted. Cancellation and changes to travel should be done in a timely manner to avoid loss of City money. If travel cannot be refunded back to City, an explanation is required. D. TRANSPORTATION: COMMON CARRIER 1. General All trips requiring the use of common carrier must be pre-approved by the appropriate approval authority. The mode of travel must be justified on the basis of the most economical use of time of the personnel involved, the cost of optional travel modes, and the requirements of the trip. All common carrier reservations must be consistent with reasonable business travel planning, common carrier will be booked at the lowest available fare. If the lowest available fare is turned down by the traveler, the traveler's explanation for the denial is to be provided with the travel authorization request. Travelers should be advised to make travel reservations as far in advance as possible to attain the lowest fares, including non-refundable tickets. Travelers may not specify particular airlines or other carriers to accumulate mileage on promotional plans such as frequent flyer programs. In order to take advantage of special discount rates (supersaver fares, etc.), reimbursement to an employee may be made prior to a trip being taken under the following conditions: a. Documentation of the substantial savings that will accrue to the City (e.g., supersaver discounts). b. Employee's proof of payment on a statement from the airline, other than credit card receipts. Most airlines will not give refunds or partial refunds for supersaver airfares. It is encouraged to examine the advantage of fares requiring early trip departure or delayed return. However, it is important to consider the additional cost of meals and lodging for the required extra day(s) stay when comparing cost. 2. Air Travel a. Accommodations - When commercial airlines are used as a mode of travel, accommodations shall be coach/economy class unless some other class accommodations are more economical. b. Routing of Travel - All travel will be by the most economical and direct routes. In the event that a person travels by an indirect route for personal convenience, the extra expense shall be the responsibility of the individual. Reimbursement for expenses shall be based only on the cost of the most economical and direct route. c. Conference Airfare Arrangements When attending a conference, always check conference materials to see if special airline discounts are offered. When a special airline discount rate is offered and conferees are instructed to go

Training, Conference & Travel Policy Page 4 of 14 directly to an airline to obtain the discount fare, the employee should compare the conference rates through the internet with all other airline rates available before scheduling airline reservations. The employee should always book the lowest fare possible. (See Section F.3. for Conference Lodging Arrangements). *City will not pay for, nor reimburse priority boarding, preferred seating, or overweight baggage for personal preference. Detailed explanation and receipt is required. * 3. Rail Travel a. Accommodations – When it has been determined that rail travel is the most appropriate mode of transportation, the most economical class accommodations shall be utilized. E. TRANSPORTATION: PASSENGER VEHICLES 1. City-Owned Vehicles City-owned vehicles should be utilized for both in-state and out-of-state travel when such use is the most practical and economical mode of transportation, including the cost of tolls, fuel and parking. 2. Use of Privately-Owned Vehicles a. The use of privately owned vehicles for any City travel (both in state and out-of-state) should only be used when a City Vehicle is not available. The use of a privately owned vehicle for City travel shall require the prior approval of the City Manager and Department Director. Reimbursement of private vehicle expenses shall be at the Council approved rate as indicated on Exhibit B for actual and necessary miles traveled. Beginning and ending odometer readings are required for the reimbursement for mileage. b. In considering approval for use of personal vehicles, the approval authority shall take into consideration the cost of alternative modes of travel and the cost of meals and lodging for the additional travel/transit days. Mileage reimbursements shall not exceed the cost of airfare plus travel to/from the airport. c. When two or more employees travel in a privately owned vehicle, only one mileage reimbursement will be allowed at times when one vehicle is sufficient to carry all passengers. 3. Rental Cars a. General The use of a rental car when traveling out of state must be justified as an economical need and not as a matter of personal convenience. Prior approval by the Department Director and City Manager is required before arranging for car rental. All rentals should be at the most economical rate per day including government rates or special rate agreements. When traveling in groups, sharing of cars, when practical, must be done to minimize costs. The city will not pay for the use of a rental car to accommodate family members or non-business associates traveling with the employee, public official, or appointee.

Training, Conference & Travel Policy Page 5 of 14 b. Vehicle Size Whenever possible, compact cars shall be rented or reserved. However, if a larger size vehicle is more economical or more than two city travelers are traveling together the larger vehicle may be appropriate. Any representative of the City requesting an upgrade of the size of a rented vehicle shall provide a written explanation of their reasons to the City Manager. A receipt is always required. c. Insurance (1) The optional insurance coverage offered by the car rental agency must be declined when the traveler charges the rental car. The traveler will automatically receive primary coverage under the City blanket insurance policy for travel. When insurance is declined, the policy covers collision damage, theft, fire and vandalism. Reimbursements for additional or optional insurance coverage will not be allowed. (2) Other. Travelers not covered under the blanket insurance policy may be covered by their personal automobile insurance policy or other personal credit cards. Travelers should check their automobile policy and credit card policy for business travel coverage and accept or decline additional coverage accordingly. Reimbursement for additional or optional insurance coverage will not be allowed. d. Refueling Before Return To avoid a refueling surcharge, all rental cars shall be refueled before returning the vehicle to the rental company. Any surcharges billed to the employee, public official, appointee, or City shall be explained in the reimbursement request. e. Reservations Approved car rental reservations shall be made in advance whenever possible. The employee should compare car rental rates and always look to reserve the lowest rental. F. PER DIEM EXPENSES The City uses per diem expenses as set by the U.S. General Services Administration (GSA) for official travel within the United States. M&IE Rates can be found at: http://www.gsa.gov/perdiem or Public Docs\Policies & Procedures\Travel\FY2017_PerDiemRates.xls G. LODGING 1. General City travelers are expected to seek accommodations that are comfortable, convenient, meet business and personal needs and offer good value. Employees are expected to compare local lodging rates in the area prior to reserving lodging.

Training, Conference & Travel Policy Page 6 of 14 2. Accommodation a. Lodging accommodations for reasonably priced single occupancy rooms are reimbursable when the traveler is away from home overnight due to official travel. b. Accommodations shared with family members or others not on official City business are reimbursable at the single occupancy rate only. c. Accommodations shared with other City travelers should be billed and reimbursed to one traveler. When required, reimbursements to more than one traveler shall be based on a pro rata share as reported on each reimbursement request. 3. Conference Lodging Arrangements When hotel rooms are blocked for a conference, seminar, etc., and a special discounted conference hotel rate provided, the employee/official should compare conference rates with the rates for other local hotels within a three (3) block radius of the conference. The employee is urged to reserve hotel accommodations that offer the best value to the City. This includes conference rate, government rate or lower rate, for the employee/official. If a lower rate is not available, the conferees should make their lodging arrangements directly utilizing the conference instructions. Conference lodging will be considered to accommodate persons with special circumstances. 4. Occupancy Tax The City is exempt from the tax on occupancy of hotel, motel and tourist home rooms within Delaware only. When instate overnight accommodations are necessary, the employee should be provided with a copy of the Occupancy Tax Exemption Certificate (see Exhibit C) to be presented to the lodging facility. Tax on occupancy of hotels in other states must be paid. H. MEAL ALLOWANCES 1. General The City will pay for or reimburse an employee/official for the necessary and reasonable cost of meals and incidental expenses incurred during out of state travel requiring overnight lodging. Additional meal costs incurred over and above those provided as part of a conference, lodging, or airfare fee are not reimbursable, unless justified as a special circumstance and approved by the City Manager and Controller/Treasurer (e.g. special meeting or diet restrictions). Exceptions are to be pre-approved by the City Manager and Controller/Treasurer. There will not be any reimbursement for meals when the meals are provided as part of the conference/training or by the host organization and when meals are provided as part of the hotel service and/or airfare. If an employee is traveling partial days on any calendar day, the City will prorate the applicable M&IE rate at 75 percent. This applies to both day of departure and day of return. Partial travel days begin when an employee leaves Dover after 12:00 noon on the day of departure and returns to Dover by 5:00 PM on the day of arrival.

Training, Conference & Travel Policy Page 7 of 14 When meals are provided at the conference or by the host, the meal allowance will be reduced by 25% for each meal provided. Continental Breakfast provided by the hotel or at the conference is counted as a meal, unless justified as a special circumstance and approved by the City Manager and Controller/Treasurer (e.g. special meeting or diet restrictions). 2. Day Trips, In-state Travel and Before or After Hours The meal allowance for day trips out of the City will be reimbursed at actual cost, as long as it does not exceed 25% of the normal per diem per the M&IE Allowance. The meal allowance for working before or after hours as a general rule are not encouraged, but may be approved by the City Manager and/or Controller/Treasurer on a case-by-case basis. At no time can the amount exceed the allowances established. I. CASH ADVANCES General/Blanket travel advance checks will not be issued to employees, public officials, or appointees. Employees, public officials, and appointees will be reimbursed for specific travel related expenses after the trip or event has been completed. The City will pay specific travel and lodging costs in advance as long as the request deadlines are met. Employees, public officials, and appointees shall use a City purchase order when requesting travel cost advances. Department Directors should use their City credit card for business travel. Directors may approve the use of their departmental travel credit card when arranging employee travel. Under urgent situations and with prior approval, employees and officials can also use a personal credit card and request reimbursement when they return. The City will pay in advance the following costs: Please note: A travel packet including the Travel authorization form, the meeting program/itinerary, and a purchase order for the advanced costs listed below must be submitted to the Accounts Payable Department no later than 12 days prior to the event. a) Conference/Training registration fees. Such payment will be made payable and mailed directly to the organization. This will be done through a purchase order submitted by the department upon receipt of the approved Travel Authorization Form. A copy of the registration form describing the specific event must be attached to the purchase order. The Employee Travel packet must be submitted to Accounts Payable prior to/or along with the purchase order request for advance travel expenses. b) Airfare. Airfare is normally reserved on-line through the internet and paid with a City credit card after travel approval has been received. (See City Credit Card Policy) c) Lodging. Upon receipt of the approved Travel Authorization Form, the department may submit a purchase order for lodging. The check will be made payable to the hotel and will be given to the person for whom the lodging arrangements are made. The department must provide supporting documentation including the daily lodging rates and applicable taxes along with the purchase order. Lodging reservations can be held with the use of a City Credit Card. (See City Credit Card Policy) d) Meal allowance. An advance for the M&IE Allowance, which includes meals, tax and tips expenses, will be permitted for meals not provided by the conference, lodging or airfare as indicated in Section H (1)

Training, Conference & Travel Policy Page 8 of 14 above. Only per diem rates as prescribed by the Federal Government for official travel will be provided for M&IE Allowance. M&IE Rates can be found at: http://www.gsa.gov/perdiem or Public Docs\Policies & Procedures\Travel\FY2017_PerDiemRates.xls J. TRAVEL EXPENSE REIMBURSEMENT 1. General Travel Expense Report (City of Dover Form 30) is due to Accounts Payable within ten (10) working days after travel or an expense is incurred (Ten working-day rule). a. Timely reimbursement can be assured only if an accurate, properly substantiated Travel Expense Report is received to Accounts Payable ten (10) working days after completion of the trip. b. Failure to submit timely Travel Expense Reports after the completion of a trip will result in administrative action, such as notification to the Department Director and denial of future travel requests. Travel Expense Reports for local travel and related expenses are to be submitted monthly. In no case shall a reimbursement be made to an employee for travel/conference/training related expenses incurred in excess of 30 days. Explanation is required if over 30 days and approved by Controller/City Manager. Note: This section pertains to only those travel expenses paid by the traveler; not to travel expenses directly billed to/paid by the City. 2. Receipt Requirements and Other Reimbursement Criteria a. Tickets booked on common carriers (airline, rail or bus) require original copy of the paid invoice or email confirmation containing total travel costs for arrangements booked on-line. b. Hotel/motel bills shall be the original copy of hotel/motel billing marked paid. c. Ground transportation, including airport shuttle, taxi or public transit requires a receipt. d. Car rental reimbursements require paid invoice from the rental company. e. All meals do not require receipts and are not reimbursable above the maximum daily/partial day per meal allowance. Tax and tips are included in the M&IE Allowance and will not be reimbursed separately. When more than one City employee, public official, or appointee’s meals are being reimbursed, each employee must submit a separate Travel Expense Reimbursement for their allowance. f. Hotel/motel related expenses should be documented identifying the date and the cost for each category with the following requirements: (1) Out-of-pocket costs for incidental items such as tips, baggage handling and maid service are not individually reimbursable by the City of Dover. Costs included under this category are included

Training, Conference & Travel Policy Page 9 of 14 in the M&IE per diem rate. Only per diem rates as prescribed by the Federal Government for official travel will be provided for M&IE allowance. (2) City-business related telephone calls are reimbursable as incurred and require a receipt from the telephone service provider or included on the hotel/motel billing invoice. g. Lodging at campgrounds using traveler’s camper or recreational vehicle is reimbursable at the actual cost, not to exceed the equivalent cost of hotel/motel lodging. Receipt is required. h. Other Reimbursement Categories Reimbursement for the following categories should be submitted on a schedule identifying the date, the cost and the category. All supporting receipts must be attached: 1) The City will reimburse employees for hotel and airport self-parking. The City encourages all employees to seek ‘economy and budget parking’. 2) The City will not reimburse employees for Valet parking, unless prior approval has been granted by the City Manager and Controller. 3) The City will reimburse employees the cost of tolls for interstates, turnpike, bridges and/or ferries. All travel expenses require a receipt. 4) The City will reimburse employees for necessary airport baggage fee. A receipt is required. i. Gasoline and/or Other Supplies require a receipt. Need for emergency repairs incidental to using a City-owned vehicle shall require a Vendor receipt. j. Department Director pre-approval is required to receive reimbursement for Internet Access Costs for city business. These costs must be substantiated with receipts. k. While traveling overnight out-of-state, the City will reimburse employees for the cost of up to two (2) personal telephone calls not to exceed $8 per trip. A receipt is required for reimbursement. l. Reimbursements for travel expenses incurred without required receipts, as outlined, is strictly prohibited. A "no receipt - no reimbursement" policy applies 3. Non- Reimbursable Expenses The City shall not reimburse expenses for the following: a. Alcoholic beverages. b. In-room movies or pay television. c. Theater tickets or nightclub entertainment. d. Laundry. e. Babysitting. f. Related expenses of spouse, children and other persons accompanying the authorized employee or official. g. Pleasure, historic or other tour related expenses. Expenses for business related tours would be reimbursed. h. Donations and gifts made while at training, conference, or meeting. i. Loss or damage of personal items.

Training, Conference & Travel Policy Page 10 of 14 j. Meals for other conference attendees. k. Purchase of personal items. l. Any parking or moving violation fines. m. Any personal or pleasure travel while on City business. K. CHARTER AND CODE OF CONDUCT All City of Dover policies are subject to the City of Dover Charter Part 1, Subpart A, Article II, Section 12 “Compensation and expenses - Mayor and Council and other elected or appointed officials”, whereas, “Members of the council, mayor and other elected or appointed officials shall receive reimbursement for actual and necessary expenses incurred when on official business as prescribed by city ordinance or policy” and; Part II Code of Ordinances Chapter 2, Article 1, Division 4 “Code of Conduct”, which is “applicable to all elected and appointed officials and to all employees of the City of Dover.” L. INTERNAL REVENUE CODE - DEFINITION OF PUBLIC OFFICIAL Generally, if there is any provision in a public law which authorizes the employment of the individual, and the individual is hired or elected under this authority, the individual is considered an employee of the State or political subdivision to which the provision applies. The following factors indicate that an office is a “public office.” The office was created by the constitution or through legislation, or by a municipality or other body with authority conferred by the legislature. The office was delegated a portion of the powers of the government body. The powers conferred and the duties to be discharged are defined either directly or indirectly law or through legislative authority. The duties are being performed independently and without control of a superior power other than the law. The office has some permanency and continuity, and the officer takes an official oath. Examples of public officers are: the president and vice president, a governor or mayor, the secretary of state, a member of a legislative body, such as a state legislature, county commission, city council, school board, a judge, a justice of the peace, and members of advisory boards and committees.

Training, Conference & Travel Policy Page 11 of 14 M. REVIEW & REVISION The City of Dover Travel Policy will be reviewed every three years by the City Manager, Controller/Treasurer and City Clerk to provide recommended changes to City Council for approval. EXHIBITS Exhibit A - COD Travel Authorization Form (Form 47) Exhibit B - COD Travel Expense Report Form (Form 30) Exhibit C - COD Exemption Certificate Form 99A REVISION RECORD Revised: November 24, 2003 Revised: February 9, 2004 Revised: July 24, 2006 Revised: March 23, 2009 Revised: January 23, 2012 Revised: February 23, 2015 Revised: February 26, 2018

Training, Conference & Travel Policy Page 12 of 14 EXHIBIT A

Training, Conference & Travel Policy Page 13 of 14 EXHIBIT B

Training, Conference & Travel Policy Page 14 of 14 EXHIBIT C CITY OF DOVER DEPARTMENT OF FINANCE EXEMPTION CERTIFICATE TAX ON OCCUPANCY OF HOTEL AND MOTEL AND TOUR IST HOME ROOMS In accordance with Internal Revenue Code Section 5253(I), no tax shall be imposed under section 4251 upon any payment received for services or facilities furnished to the government of any State, or any political subdivision thereof, or the District of Columbia. This Part to be Completed by the Operator Name of Hotel, Motel, or Tourist Home Fed. EI or SS number Address City State Zip Code This Part to be Completed by the Occupant This is to certify that I, the undersigned, am a representative of the City of Dover, Delaware; that the charges for the occupancy at the above establishment on the dates set forth below has been or will be paid for by the City of Dover, a government unit; and that such charges are incurred in the performance of my official duties as a representative or employee of the governmental unit. Name (Please type or print) Signature City of Dover 51-6000092 Governmental Unit Tax I.D. # Title P.O. Box 475 Dover DE 19903-0475 Address City State Zip Code Date(s) of Occupancy If additional information is needed, please contact the City of Dover Finance Director at (302) 736- 7018. NOTE: A separate Exemption Certificate is required for each occupancy and for each representative or employee. THIS EXEMPTION CERTIFICATE IS TO BE RETAINED BY THE OPERATORS OF HOTELS, MOTELS, AND TOURIST HOMES AS EVIDENCE OF EXEMPT OCCUPANCY. \\Dover_1\finance\FORMS\DOCUMENTS\FORM99 A.wpd

EXHIBIT #2 Regular Council Meeting of 02/26/2018

DOVER POLICE DEPARTMENT ANNUAL REPORT 2017 1

City of Dover Police Department Annual Report 2017 Table of Contents Letter by Chief Marvin Mailey 3-4 Criminal Investigation Unit, 43-47 Complaints Five Year Comparison 5 Detective Section Total Group A Crime Five Year Comparison Graph 6 Drugs, Vice & Organized Crime Section, Violent Crime Graph/Seized Firearms 7 Crime Scene Investigation Unit & Juvenile Robberies Five Year Comparison Graph 8 911 Center 48 Robberies Clearance Rate Graph 9 Patrol Unit 49 Burglaries Five Year Comparison 10 C.A.R.S. / Crash Investigation 50 Burglary Clearance Rate 11 Reconstruction Team Drug Offenses Five Year Comparison 12 Community Policing Section 51 Actual Drug Arrests Graph 13 Sex Offender Enforcement Section 52 Property Crime Five Year Comparison Graph 14 K-9 Section 53 Crime Clearance Comparison Chart 15 Motorcycle Section 54 Criminal Summary Chart 16-17 Parking Enforcement Attendants & Crashes Five Year Comparison Graph 18 Animal Control 55 Crashes Breakdown Five Year Comparison Chart 19 Police Resources Manager & 56 Traffic Arrests Five Year Comparison Graph 20 Central Services Coordinator Traffic Arrests Summary Chart 21 Evidence Technician/Photographer & City Ordinance Summons Issued/Paid Graph 22 Building Maintenance City Ordinance Summons Issued/Paid Chart 23 LAN Analyst & Records Unit 57 Police Time/Distribution Hours Chart 24 Victim Services Unit 58 Miscellaneous Calls for Service Chart 25 Planning & Training Section 59 Grant Funding Summary 26 Police Chaplains, Volunteer Honor Guard 60 Extra Duty Billings 27 & Bag Pipers Dover Police Organizational Chart 28 CALEA Accreditation 61 Dover Police Administrative Staff 29-31 Medication Return Box 62 Promotions 32 Cadet Program 63 Officers of the Quarter– 1st & 2nd Qtr. 33 Retirements 64 Officers of the Quarter—3rd & 4th Qtr. 34 Civilians of the Quarter—1st & 2nd Qtr. 35 Civilians of the Quarter—3rd & 4th Qtr. 36 Officer & Civilian of the Year 37 Awards Ceremonies 38 New Officers 39 Crisis Negotiation Team 40 Public Information Officer 41 Internal Affairs 42

4

City of Dover Police Department Annual Report Complaints Five Year Comparison 45,000 44,000 43,692 42,822 43,000 42,000 41,000 40,000 39,131 39,000 38,000 37,000 36,000 35,678 35,449 35,000 34,000 33,000 32,000 31,000 30,000 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report Total Group A Crime Five Year Comparison 6,000 5,365 4,934 4,993 5,041 5,000 4,698 4,000 3,344 3,280 3,091 3,037 3,000 2,856 2,000 1,000 0 2013 2014 2015 2016 2017 TOTAL CLEARED

City of Dover Police Department Annual Report Violent Crime (Murder, Forcible Rape, Robbery, Aggravated Assault) Five Year Comparison 350 319 306 300 278 265 243 250 250 216 194 193 193 200 150 100 50 0 2013 2014 2015 2016 2017 RECEIVED CLEARED Seized Firearms 100 90 84 80 60 40 23 20 16 0 2016 2017 INSIDE CITY LIMITS OUTSIDE CITY LIMITS

City of Dover Police Department Annual Report Robberies Five Year Comparison 80 76 70 63 65 60 50 50 46 40 30 20 10 0 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report Robbery Clearance Rate Dover Police Department vs. Nation 90% 80.0% 80% 72.0% 72.0% 70% 68.2% 60% 52.0% 50% 40% 33.4% 34.0% 33.0% 34.0% 30% 20% 10% 0% 2013 2014 2015 2016 2017 Dover PD Nation NATIONAL FIGURES NOT AVAILABLE FOR 2017

City of Dover Police Department Annual Report Burglaries Five Year Comparison 120 110 100 98 80 81 80 60 57 40 20 0 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report Burglary Clearance Rate Dover Police Department vs. Nation 70.0% 64% 63% 60% 60.0% 58.1% 55% 50.0% 40.0% 30.0% 20.0% 14% 14% 14% 14% 10.0% 0.0% 2013 2014 2015 2016 2017 DOVER PD NATIONAL NATIONAL FIGURES NOT AVAILABLE FOR 2017

City of Dover Police Department Annual Report Drug Offenses Five Year Comparison 800 791 780 776 770 771 760 738 740 718 720 710 700 684 678 675 680 660 640 620 600 2013 2014 2015 2016 2017 TOTAL CLEARED

City of Dover Police Department Annual Report Drug Cases By the Drugs, Vice and Organized Crime Section 3,000 2,500 2,399 2,053 2,000 1,663 1,726 1,688 1,500 1,000 500 0 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report Property Crime (Burglary, Theft, Motor Vehicle Theft, Arson) Five Year Comparison 2500 2133 2000 1906 1914 1920 1708 1500 1000 913 794 744 692 609 500 0 2013 2014 2015 2016 2017 TOTAL CLEARED

City of Dover Police Department Annual Report Criminal Summary

City of Dover Police Department Annual Report Criminal Summary

City of Dover Police Department Annual Report Crashes Five Year Comparison 2,050 2,024 2,000 1,946 1,950 1,938 1,900 1,879 1,850 1,817 1,800 1,750 1,700 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report Crash Breakdown Five Year Comparison 1,600 1,505 1,400 1,186 1,200 1,149 1,000 945 819 800 621 583 600 505 448 418 400 370 364 377 245 200 69 0 2013 2014 2015 2016 2017 Property Damage Private Property PI & Fatal

City of Dover Police Department Annual Report Traffic Arrests Five Year Comparison 20,000 18,436 18,000 17,012 16,890 16,000 13,878 14,000 11,761 12,000 10,000 8,000 6,000 4,000 2,000 0 2013 2014 2015 2016 2017

City of Dover Police Department Annual Report City Ordinance Summons Issued/Paid Five Year Comparison 9,000 8,000 7,563 7,650 7,585 7,333 7,000 6,328 6,000 5,000 4,381 4,000 3,789 3,222 3,262 3,000 2,594 2,000 1,000 0 2013 2014 2015 2016 2017 ISSUED PAID

City of Dover Police Department Annual Report

City of Dover Police Department Annual Report Police Time/Distribution Hours

City of Dover Police Department Annual Report Miscellaneous Calls for Service

City of Dover Police Department Annual Report Extra Duty Billings

City of Dover Police Department Executive Staff Chief of Police Deputy Chief of Police Marvin Mailey Timothy Stump Operations Division Administrative Division Commander Commander Captain David Spicer Captain Chad Bernat

City of Dover Police Department Administrative Staff Criminal Investigations Patrol Unit Commander Unit Commander Lieutenant Todd Case Lieutenant Randy Robbins Special Enforcement Internal Affairs Unit Commander Unit Commander Lieutenant Christopher Hermance Lieutenant Kevin Kober

City of Dover Police Department Civilian Administrative Staff Police Resource Manager 911 Manager Robin Adkins Christina Kober Senior LAN Analyst Records Unit Supervisor Christopher Menge Karen Hudson

PROMOTIONS Each year the Officers of the Dover Police Department take part in a highly competitive promotion process, the following Officers were promoted during 2017: CHIEF Marvin C. Mailey, Jr. MAJOR Timothy Stump CAPTAIN Chad Bernat LIEUTENANT David Boney & Randy Robbins SERGEANT David Gist & Gregory Hopkins MASTER CORPORAL Christopher Bumgarner, Mark Guiteras, Peter Martinek & Christopher Peer CORPORAL Joshua Boesenberg, Nathan Garey, Scott Hurd, James Piazza, Krista Roosa & Brian Wood PATROLMAN FIRST CLASS Stephen Boone, Robert Cunningham, Antonino D’Errico Willie Johnson, Craig Mitchell & Anthony Smith

OFFICERS OF THE QUARTER FOR 2017 OFFICER OF THE QUARTER – 1ST QUARTER Corporal J. Michael Willson – During the 1st quarter, Cpl. Willson was an affiant for 12 search warrants, was the lead investigator for numerous drug investigations resulting in 68 criminal arrests and the seizure of 230.8 grams of cocaine, 28.75 grams of heroin, 101.42 grams of marijuana, 20 doses of alprazolam prescription medication and $3,278.00. OFFICER OF THE QUARTER – 2ND QUARTER Corporal Christopher Bumgarner – During the 2nd quarter, Cpl. Bumgarner recovered six firearms, seized a substantial amount of drugs and arrested multiple gang members involved in criminal activities within the City of Dover. Along with his workload, he is a role model for younger officers and his work ethic and ability to make the right decisions with little supervision, is a testament to the outstanding work he does as a detective.

OFFICERS OF THE QUARTER FOR 2016 OFFICER OF THE QUARTER – 3RD QUARTER Patrolman First Class Matthew Krogh – During the 3rd quarter, PFC Krogh was asked to investigate incidents involving the death of two victims from drug overdoses. During the investigation, PFC Krogh was able to purchase heroin in an undercover capacity from a suspect and was further able to obtain information and record conversations from that suspect where he admitted to selling a drug combination responsible for killing people. OFFICER OF THE QUARTER – 4TH QUARTER Patrolman First Class Robert Cunningham – During the 4th quarter, PFC Cunningham was able to remove several guns and drugs off the streets of Dover. PFC Cunningham also had a key role in the Dover Gang Initiative, where he was able to identify drug dealers from Seaford, that were traveling to local Dover night clubs and contributing to the turmoil at those locations, Because of PFC Cunningham’s proactive efforts, Dover Police DVOC was able to assist Seaford Police Department in the arrest of several individuals as well as the seizure of multiple firearms and drugs.

CIVILIANS OF THE QUARTER FOR 2017 CIVILIAN OF THE QUARTER – 1ST QUARTER Victim Services Coordinator Diane Glenn– During the 1st quarter, Diane had to make death notifications to the families of two of our employees involved in a vehicle crash. Along with making these notifications, Diane coordinated a Critical Incident Stress Management Team to assist with counseling our department. Leading up to the mass and funeral services, Diane played a vital role in assisting the families with arrangements, site visits, insurance inquiries and property retrieval. CIVILIAN OF THE QUARTER – 2nd QUARTER Communications Operator Patricia Mazzola– During the 2nd quarter, Patricia received a 911 call from a suicidal subject. Patricia was able to build a rapport with the subject, obtain the subjects location, while remaining calm until Officers could arrive on scene. Her actions not only saved the victims life, but potentially the officers of Dover Police as well.

CIVILIANS OF THE QUARTER FOR 2017 CIVILIAN OF THE QUARTER –3RD QUARTER Communications Operator Mark Hall – During the 3rd quarter, Mark handled a call that involved an armed robbery, where he ended up talking to both the mother of the suspect and the suspect himself. Mark efficiently and effectively coordinated the dispatch, safety of all officers and the suspects surrender while remaining calm during this very stressful incident. In addition to his job duties, Mark takes initiative and monitors the day to day operations of the communication center while training a new employee. CIVILIAN OF THE QUARTER – 4TH QUARTER Records Clerk Jessica Hand – During the 4th quarter, Jessica improved procedures regarding extra duty hours by job and by officer and they are now promptly available for billing. She also enters the duty hour distributions regularly, which is an asset when requests are received. Jessica frequently works holiday weekends to guarantee payroll is submitted on time.

Officer and Civilian of the Year 2017 Dover’s Finest OFFICER OF THE YEAR Patrolman First Class Robert Cunningham CIVILIAN OF THE YEAR Victim Services Coordinator Diane Glenn

Awards Ceremonies The Dover Police Department held two Award Ceremonies in 2017. Officers and Civilians earned the following awards: 17 Police Chief’s Commendations 5 Life Saving 37 Distinguished Unit Commendations 12 Exceptional Performance 5 Service Achievement 2 D.U.I Award 4 Safe Driving 34 Perfect Attendance 4 Officer of the Quarter 4 Civilian of the Quarter 1 Officer of the Year 1 Civilian of the Year

Patrolman Patrolman Keith Boris Alvin Hudson Patrolman Patrolman Thomas Rivera Logan Spicer

Crisis Negotiation Team (CNT) The Crisis Negotiation Team is a specialized unit comprised of ten veteran officers of the Dover Police Department, whose mission is to respond to all barricade and hostage situations. The CNT commander reports directly to the Deputy Chief of Police, who is also responsible for authorizing their activation. Once activated, the Crisis Negotiation Team focuses their resources on establishing personal contact with the individual involved. Once contact is established, CNT uses the opportunity to appraise, evaluate and gather intelligence in order to resolve the crisis as quickly as possible. The Crisis Negotiation Team maintains their proficiency through bi-monthly training exercises, two of which include joint training with SORT. Throughout 2017, members of the Crisis Negotiation Team attended continuing education courses designed to enhance the team’s capabilities.

PUBLIC INFORMATION OFFICER The Public Information Officer (PIO) is a responsibility of the Public Affairs Office created in the fall of 2013. Master Corporal Mark Hoffman, a 13-year veteran, is assigned to the position and is under the direct supervision of Captain Chad Bernat, the Operations Division Commander. The PIO is responsible for dissemination of information to the public and media outlets as well as directly to the citizens of Dover. This is primarily accomplished by publishing information and photos on the department’s web site, as well through the department’s social media platforms. The PIO maintains regular contact with journalists from newspaper, radio, and television and gives both telephone and in-person interviews and is responsible for website updates. The PIO also is responsible for reputation management of the department. Keeping up to date on local and national news media pertaining to the Dover Police Department and gathering knowledge of trends in law enforcement are important to calm the concerns of the public, address stories in the media, and are helpful in crime prevention as well. Additionally, the Public Information Officer is often called upon to serve as emcee during functions such as the promotion and award ceremonies. In 2013, the department added social media platforms to the responsibilities of the PIO. Through programs such a Facebook, Twitter, YouTube, the MyPD Mobile App, Instagram, and the CrimeMapping.com program, the department has been able to connect with the citizens of Dover quickly and more efficiently than ever before. The PIO sends safety messages, public service announcements, crime alerts, educational videos, and more through the social media outlets. The PIO also assists in criminal investigations where evidence can be retrieved via social media. Since the inception of the program in October of 2013, the department has seen tremendous success in solving crimes, crime prevention, public communication and reputation management. The Public Affairs Office also works closely with the Community Policing Unit on various community outreach projects such as National Night Out, Holiday Heroes, coat drives, and community meetings. In 2017, Master Corporal Hoffman partnered with the Downtown Dover Partnership to host the Second Annual Safe Trick or Treat event which saw an estimated 7,000 people in attendance during a 2-hour event. The ability to communicate directly to the public has led to success in solving crimes that may have gone unsolved prior to the department’s use of social media, but has also led to better relationships between law enforcement and the community we serve.

INTERNAL AFFAIRS The Internal Affairs Unit is staffed with one sworn officer who holds the rank of Lieutenant. The mission of the Internal Affairs Unit is to ensure the integrity of the Police Department by maintaining an internal system that is objective, fair, and equitable in its methods of internal investigation. The Internal Affairs Office is responsible for investigating allegations of misconduct by employees both sworn and civilian. The Internal Affairs Unit also investigates all complaints or allegations of corruption, use of excessive force, breach of civil rights, criminal misconduct, and violations of department policy. This office is tasked with working directly with the City Solicitor in responding to civil actions. In addition to its primary duties, the Internal Affairs Office retains an active role in training new recruits along with local citizens who attend the Citizens Police Academy. New employees are acquainted with the function of the Internal Affairs Office, including an overview of rules, regulations and job performance standards. Internal Affairs is also tasked with several other responsibilities including the inspection of departmental equipment, vehicles and evidence storage facilities.

Criminal Investigation Unit Detective Section The Dover Police Criminal Investigation Section is tasked with the responsibility to investigate the most serious crimes that occur within the City of Dover. This section also conducts financial and identity theft investigations. In addition to these duties, they are called upon to perform background investigations on all civilian and police applicants who are being considered for employment. In 2017, the six detectives assigned to this section investigated a total of 1,002 complaints. In 2017, the detectives investigated 46 robberies solving 80% of them and investigated 57 burglaries solving 60% of them. These clearance rates are higher than the national average, which speaks volumes for the unit’s investigative abilities. Compared to 2016 the Criminal Investigation Unit experienced an increase by one in Homicides and an increase in one for the amount of shooting investigations in 2017. The detectives investigated a total of four Homicides in 2017, three of which have been cleared by arrest and one is being actively investigated. They investigated 41 shooting investigations, 24 of the reported 41 shooting victims were shot and sustained injury or were killed as a result of the gun fire. In the remaining 17 investigations, persons were either shot at while occupying a residence or a vehicle.

Drugs, Vice, & Organized Crime Section (DVOC) The Drug, Vice, & Organized Crime Section is comprised of five officers who work in an undercover or plain clothes capacity. All five officers working in concert are committed to eliminating the use and sale of illegal drugs, counterfeit merchandise, and prostitution from the City of Dover. The Gang Intelligence Officer is assigned to the Drug, Vice and Organized Crime Section and is responsible for intelligence gathering and criminal investigation of Gang Members and Violent Offenders. In 2017, because of their dedication and commitment, the DVOC Section handled a total of 1302 cases. As a result of these cases, the unit seized a large number of illegal drugs and money. These seizures include 9006.13 grams of marijuana, 1284.55 grams of cocaine, 240.746 grams of heroin, 1715.931 doses of ecstasy and $82,799.00 in currency. The Drugs, Vice, and Organized Crime Section takes great pride in the working relationship it has established and maintained with the Drug Enforcement Administration (DEA), The Alcohol Tobacco and Firearms agency (ATF), The United States Marshals Service (USMS), and the Delaware Department of Probation and Parole. 2016 2017 Percent Change Marijuana (Grams) 6541.23 9006.13 +28% Cocaine (Grams) 1437.97 1284.55 -11% Heroin (Grams) 377.945 240.746 -36% Ecstasy (Doses) 192.3 1715.931 +89% Firearms 113 86 -24% Currency $ 69179.00 $ 82799.00 +17% Case Total 1288 1302 +1%

DEA Task Force The Dover Police Department continued its ongoing relationship with the Drug Enforcement Administration (DEA) during 2017. The local DEA Task Force is comprised of detectives from local and state police agencies who work in conjunction with federal agents from the Drug Enforcement Administration. The Dover Police Department continues to provide two officers to work with this federal task force. Alcohol Tobacco and Firearms Task Force (ATF) The Dover Police Department partnered with the ATF in 2012. The police department currently has one full-time detective assigned to this task force. The task force’s mission focuses on gang activity, gun trafficking and violent crime within the State of Delaware. The partnership with the ATF has proven to be successful and the Dover Police Department looks forward to the continued relationship for many years to come. United States Marshals Service In 2017, the Dover Police Department continues to partner with the United States Marshals Service (USMS). The Dover Police Department has one full time officer assigned to this agency. This new partnership has increased the ability to apprehend violent fugitives who are attempting to avoid prosecution. The Dover Police Department is very excited to be part of this agency’s mission and looks forward to the continued relationship. Street Crimes Section A total of seven officers make up the current Street Crimes Unit in 2017. These Dover Police Officers work in concert with two Delaware Probation and Parole Officers. Together they concentrate their efforts to address violent crimes, street level sales of illegal narcotics and monitor probationers who reside within the city limits of Dover. Street Crimes accomplishes this by utilizing crime mapping to identify violent crime hot spots. They then will concentrate their enforcement efforts in those areas. Street Crimes Section works closely with the DVOC Unit to jointly accomplish larger operations. During 2017, the seven Street Crimes officers made a total of 1,199 arrests and seized 35 firearms.

Crime Scene Investigation Section (CSI) In 2017, the Crime Scene Investigations Section which consists of two Detectives with specialized training addressed the ever growing need of processing evidence and crime scenes. These Detectives report to the Detective Section Sergeant. The Crime Scene Investigation Section is trained in cutting edge technology and procedures in the collection of forensic evidence. Their duties include processing major crime scenes, DNA collection from suspects, processing and tracing of all firearms seized, processing shell casings and/or bullets recovered and any other processing re-quests that are needed by officers in the department. The CSI detectives provide a critical support role in investigating violent crimes and often discover key evidence to assist in the lawful arrest of suspects and criminal prosecution of these cases. Special Operations Response Team (SORT) SORT is comprised of 18 veteran officers. Officers are only considered for this special assignment upon completion of extensive physical testing as well as firearms proficiency. Members of SORT are highly trained in areas of hostage rescue, barricaded subjects, and high risk warrant service. During 2015, numerous veteran officers of this extremely motivated team completed an average of over 150 hours of specialized training in firearms and tactics. Additionally, SORT executed numerous high-risk search warrants in support of the Drugs, Vice, And Organized Crime Section, Detective Section, and the Federal Drug Enforcement Agency .

Juvenile Section School Resource Officers and Police Athletic League The School Resource Officer (SRO) section consists of five officers and the Police Athletic League (PAL) has one officer. The School Resource Officer (SRO) program is in its twelfth year thanks to a partnership between the Dover Police Department and the Capital School District. PFC Piazza is assigned to Central Middle School, Cpl. Stevenson is assigned to the Dover High School and PFC Knight is assigned to the Parkway Academy, Cpl. Nester is assigned to the Kent County Intensive Learning Center and Cpl. Gedney is assigned to William Henry Middle School as SRO’s. SROs regularly teach various classes regarding health and safety issues. In addition to patrolling the school grounds and attending after school functions, such as sports events and student dances, all Juvenile Section Officers are involved in extracurricular events throughout the year. The events are held in different locations in the city and are focused on positive interaction with children and teenagers. Many times these events and programs are in partnership with the Police Athletic League. The Juvenile Section Officers strive to build and maintain a positive rapport with all of the students in the Capital School District and the children that reside in our community. The Juvenile Section also handles criminal complaints throughout the year involving juvenile related crimes. The Police Athletic League (PAL) program is a new program which MCpl. Hester is the coordinator for. The program operates with grant funding which covers hardware and personnel to support the numerous sports oriented actives. The PAL program hosts, community and summer basketball competitions throughout the city as well as at William Henry Middle School and at Central Middle school in conjunction with life skills building classes. PAL also conducts flag football and hockey leagues as well. The Dover Police Department PAL program has also partnered with the FBI, Delaware Department of Corrections and the Dover Housing Authority to create and operate the Green Bret Project. This program is designed to promote team and leadership skills in youth. The SRO’s play an active role in all these programs. The PAL program became incorporated in the end of 2016 and the process continues to build the program.

Dover Police 911 Center The Dover Police Department's 911 Center is the first point of contact for emergency services provided to the residents and visitors of Dover. The 911 center operates 24 hours a day 7 days a week providing police, fire and emergency medical services. The 911 center is staffed by 12 full time dispatchers. Once a call is received by a dispatcher, he/she will obtain the pertinent information necessary to log the call for service in the Computer Aided Dispatch (CAD) system. Once the call is logged in the CAD system the dispatcher must prioritize the complaint, and then ensure the appropriate emergency services are promptly dispatched. The CAD system allows the dispatchers to check for hazards or prior calls from the location of the call for service. In addition, dispatchers can monitor the officer’s status, such as when on a vehicle stop, or out to court. Dispatchers are tasked with staying in constant communication via 800 MHz radio system and in car computers, known as Mobile Data Terminals (MDT) with officers. When not busy on the telephone or radio, dispatcher’s duties include data entry of wanted persons, missing person, stolen guns, articles, plates, and vehicles in Dispatcher Patricia Sapp monitoring 911 calls the locals system (Deljis) and National Crime Information Center (NCIC), and criminal history checks. Dispatchers are responsible, dedicated people who work very hard to help keep the citizens and officers In 2011, the safe. 911 center received 119,180 telephones calls, 39,559 of those calls were received on the 911 emergency lines. The 911 center averaged 327 calls daily. In addition, In 2017, the 911thecenter 911 center logged received 41,609 telephones 101,128 calls for service calls,in35,526 CAD. of those calls were received on the 911 emergency lines. The 911 center averaged 278 calls daily. In addition, the 911 center logged 39,611 calls for service in CAD.

Patrol Unit The primary responsibility of the Patrol Unit is to respond to calls for service in the community twenty-four hours a day. These calls for service include: criminal complaints, motor vehicle crashes, medical emergencies and an assortment of other types of assistance. Patrol officers are the first responders to a variety of incidents, thus protecting the life and property of citizens and visitors to the City of Dover, while at the same time proactively enforcing all aspects of the law. The Patrol Unit consists of four Platoons. A typical Platoon consists of officers with the following specialized training and responsibilities: Crash Investigation and Reconstruction Special Operations Response Team Crisis Negotiators Shift Investigators Field Training Officers Honor Guard

Crash Investigation & Reconstruction Team The City of Dover Police Department investigated 1,817 traffic crashes in 2017. This was an overall decrease of 6.63% from 2016. This past year the Dover Police Department also investigated 3 fatal injury crashes (2 pedestrians, 0 pedal cyclist, 1 driver and 0 passenger on exterior of vehicle). In the event of a fatal, serious injury, hazardous material or police officer involved crash, the Dover Police Department relies on the highly trained Crash Investigation and Reconstruction Team. The Reconstruction Team consists of seven officers. Each platoon is assigned a team member with the remaining two officers being assigned to the Detectives Unit. The Reconstruction Officers have received advanced training in the following areas: Traffic Crash Reconstruction from the Institute of Police Training and Management Advance Traffic Crash Investigation from the Institute of Police Training and Management CAD Zone /crash zone computer aided drafting Nikon Total Station for surveying Crash data retrieval programming

Community Policing Section The Community Policing Section consists of four officers. Officers split their time between the Community Policing and the Quality of Life Neighborhood Enforcement Sections. The officers meet on a regular basis with apartment managers, neighborhood watch groups and other civic associations. They give safety talks to senior citizens, special presentations at schools, and educate concerned citizens on how to implement and run an effective Neighborhood Watch Program. These officers also teach the Crime Free Multi-Housing Program to apartment managers in Dover. This course instructs property managers in areas of safety by environmental design, how to screen potential applicants and evict non-compliant tenants. The Community Policing Section also has a lead role in plan, organizing and executing many community outreach programs with great success. National Night Out was another successful event which was organized by Community Policing officers who partner with the Target Store of Dover; this event had an estimated attendance of 1,500 people. This was the eighth annual National Night Out event which features free food, prize giveaways and interaction with police, fire and paramedics from our area. Due to the loss of funding from Target, Heroes and Helpers was renamed Holiday Heroes and was a huge success again this year, nineteen Officers, seven civilian staff members along with support from local businesses and private donors, ensured that thirty six underprivileged children had presents to open during their holiday. In the month of October, Dover Police partnered the Down Town Dover Partnership and implement our second annual safe trick or treat event on Legislative mall. We had over 75 organizations set up and hand out candy at the event which hosted an estimated five thousand people. This event also included food and entertainment for the attendees. In November, the Community Policing Unit partnered with Communities in Schools and the Food Bank of Delaware, NCALL, local donors and the Dover Housing Authority to deliver 100 Thanksgiving meals to needy families in the community. . Along with these events, the Community Policing officers are involved in Dover Days, Ghost and Goblins at Dover Downs, July 4th fireworks, Habitat for Humanity projects and numerous parades in Dover, as well as assisting outside agencies with parades and community events.

Sex Offender Enforcement Section Dover PD's Sex Offender Enforcement section consists of two civilian agents to monitor all registered sex offenders that reside, work and attend school in the City Dover. At any given time there are between 250 and 275 offenders that meet this criteria in Dover. The agents are responsible for making all public notifications regarding sex offenders and the agents conduct audits on all offenders in the city to ensure compliance with the program. Tier I is the lowest level and is audited annually Tier II are moderate risk and are audited biannually and Tier III is the highest risk level which are audited four times within a year. If an offender has violated the conditions of his or her registration agents will obtain a warrant and aggressively search for them and make the arrest. In 2017, the Sex Offender Enforcement Section made 285 verifications, 750 reverifications 29,667 notifications and obtained 28 noncompliant warrants.

K-9 Unit The Dover Police Department Canine Unit consists of four operating teams which are all trained in patrol operations; with two canines, crossed trained in narcotic detection. The Dover Police Department has one operating team solely used for narcotic detection. The department currently has four teams assigned to the Patrol Division and one team to the departments Street Crimes Unit. Each team will undergo yearly certifications through the National Police Canine Association. Canine teams will assist all units within the department as well as outside agencies in apprehending dangerous felons, fleeing suspects and the seizure of illegal narcotics. During the year of 2017, our teams were responsible for apprehending 16 criminals, conducted 23 tracks, 213 narcotic sniffs along with assisting in the seizure of over $38,000.00 in United States Currency. Criminal Apprehensions 16 Tracks 23 Area Searches 10 Crowd Control 1 Building Searches 42 Property Searches 36 Alarms 263 Warrant Services 33 Narcotic Sniffs 213 USC Sniffs 11 School Sniffs 10 USC Seizure 38,687 Canine Demonstrations 17 Assist Other 111 Training Hours 909

Motorcycle Section This section consists of six motorcycle officers. These officers conduct speed enforcement, or any other traffic enforcement problem throughout the city. They lead all parades in Dover and escort most funerals through the city. Motorcycle officers also assist other units when needed throughout the city. In 2017, they issued 2,790 traffic tickets and processed 14,800 red light camera violations.

Parking Enforcement Section The Dover Police Department has two full time civilians assigned to Parking Enforcement. They enforce parking regulations throughout the city. They are responsible for booting vehicles when the owner has failed to pay fines that have accrued over a period of time. Parking enforcement also patrols shopping centers and neighborhoods for parking violations. Animal Control Section The Dover Police Department employs one full time (civilian) Animal Control Officer who is responsible for animal complaints within the city. The Animal Control Officer sets non-injuring traps for stray cats and dogs when they can’t be captured. The Animal Control Officer investigates properties for unsanitary, neglected or vicious animals.

Police Resources Manager Ms. Robin Adkins is responsible for all department financial management duties which includes all the daily details associated with managing the department budget, grants and oversight for the other resource functions in the department. These functions include fleet management, building maintenance and evidence. This position is also part of the Police Staff. Central Services Coordinator Ms. Rhonda Figueroa is responsible for a wide range of duties in the department including all department purchasing ranging from office supplies to vehicles. In addition, she performs all aspects of fleet management including maintenance, replacement and disposals as well as the maintenance of department equipment. Ms. Figueroa also supervises building maintenance and oversees our Mid-Atlantic Services custodial contract and contract employees. Evidence Technician Mr. Frank Grosso is a new employee who was hired in August 2017. He handles all duties associated with evidence accountability which includes checking in/out, coordination of testing with the different labs, conducting periodic inventories and disposal of all evidence items. These tasks are extremely critical to maintaining the department’s highly successful record for solving criminal cases in court. Incumbents of this position are also required to meet basic police training standards set by the Delaware Council on Police Training and Mr. Grosso meets this standard as a retired Washington, DC police officer. Building Maintenance Mr. Jeff Sullivan is a new employee who was hired in March 2017. He is responsible for the coordination of the maintenance for all major building systems, minor facility equipment repairs/replacement and the direct supervision of custodial duties which are currently contracted with Mid-Atlantic Services. Ms. Mary Morton, Mr. Al Johnson, Mr. Fred Franklin and Mr. Sherman Sharp currently take care of the custodial duties in our police station building and warehouse in an outstanding manner.

Records Unit The Records Unit consists of six civilian employees, including a civilian supervisor, Mrs. Karen Hudson. The unit is responsible for all documents generated by the Police Department. These documents include all criminal reports, arrest reports, traffic crash reports, traffic citations, and city ordinance summons which are submitted to the Records Unit for review, data input, storage and archiving. The Dover Police Records Unit is one of only three municipal police agencies in the state who are authorized to directly input data into the Delaware Justice Information System (DELJIS). In addition, the Records Unit is tasked with processing and verifying the department’s payroll prior to submitting it to the City Finance Office. Local Area Network Analysts (LAN Analysts) Christopher Menge serves as the Department’s Senior LAN Analyst. Alexander Hassman serves as the Department's LAN Analyst. They are responsible for the department’s computers, application software, servers, digital evidence and related network infrastructure. The computer systems within the department continue to present unique challenges due to the enhanced security requirements imposed by state and federal mandates governing the criminal justice community. They also work closely with several state agencies to implement and troubleshoot state-hosted systems that are accessed by police employees. These positions are also responsible for assisting with the design, implementation and purchase of all items within the department associated with computer technology. The LAN Analysts are currently responsible for 82 desktop computers, 36 mobile data computers, 30 servers, 12 network printers and various stand-alone peripherals.

Victim Services Unit Ms. Diane Glenn serves as the Department’s Victim Services Coordinator and provides crime victims with professional assistance and support. Each crime victim and their family are provided with a supportive environment to assist them through some very difficult times and decisions in their lives. Our goal is to help lessen the trauma suffered and provide support throughout the criminal justice process. Services provided to crime victims and their families vary in each case depending upon the needs of the individual. Services include: death notifications, crisis intervention, referrals to community based services, criminal justice updates, court accompaniments, assistance with filing for violent crime compensation through the state, as well as a host of other services as needed in each particular case. The Dover Police Department is committed to the fair, compassionate, and dignified treatment of all crime victims. We continue to strive to improve and enhance all services related to helping victims and survivors through such traumatic events. Below is a statistical breakdown for services provided in 2017:

Planning & Training Unit The Planning and Training Unit is responsible for all aspects of training, recruitment, and applicant testing. Planning and Training ensures that all sworn and civilian members of the department receive training in compliance with the standards established by the Delaware Council on Police Training (COPT), Departmental Policies, CALEA standards, and Federal mandates. The Planning and Training Unit also provides training to outside agencies that request assistance with their training needs. The unit is also responsible for all newly hired police officers through their completion of the Field Training Program. Throughout the year, Planning and Training participates in various job fairs in the local region in an effort to recruit qualified and diverse applicants. Major Training Accomplishments for 2017: 6 New police officers hired 10 New civilians hired 761 Civilian training hours 12,853 Sworn officer training hours 15 Out of state training schools attended 8 Internships 724 Ride along hours Citizen Police Academy (29th class, 10-week program) 7 Recruiting Events 2 How To Succeed in Hiring Process Seminars

Police Chaplains The Department has two civilians holding the honorary rank of Captain in the position of Police Chaplain. Pastor Jacob McCready joined the department in 2009 and Pastor Elmer Davis joined in 2015. The Chaplains provide the blessings and benedictions at ceremonial functions. They also offer spiritual guidance and advice to both sworn officers and civilian members of the department. Pastor Jacob McCready giving Pastor Elmer Davis the benediction at a recent promotions and awards ceremony, Honor Guard Dover Police Department’s Honor Guard is comprised of eight volunteer officers from various units within the department. The Honor Guard is called upon for formal police functions and ceremonies.

CALEA Accreditation The Gold Standard in Public Safety Crime Analyst/Accreditation Manager The Crime Analyst/ Accreditation Manager has dual responsibilities. One of the responsibilities is strategic crime analysis and assists with the planning and deployment of resources to best combat crime. It also provides research and analysis support to aid management in making a variety of key decisions. The responsibilities of the Accreditation Manager is to maintain and organize the department’s many policies and procedures. The primary function is to maintain and comply with the 484 standards which are mandated by CALEA (Commission on Accreditation for Law Enforcement Agencies) and the 105 standards mandated by DPAC (Delaware Police Accreditation Commission). The Dover Police Department is one of only eight departments in the State of Delaware to have the prestigious honor of National Accreditation. The Dover Police Department recently completed their seventh assessment and in March 2018 will go before the Commissioners of CALEA to receive re-accreditation, which is the Gold Standard for Public Safety.

MEDICATION RETURN BOX The secured box, located in the Dover Police Department lobby, is available 24 hours a day, 7 days a week for the safe and secure disposal of medications no longer needed. The box was given to the department by the National Association of Drug Diversion Investigators (NADDI) as part of a program to combat prescription drug abuse, sponsored by Endo Pharmaceuticals and Zogenix. The box allows for a safe and secure drop-off location where any citizen can anonymously drop unused medications for safe and proper disposal. The Dover Police Department is grateful for the approval by NADDI and looks forward to future success in reducing prescription drug abuse. During 2017, 743.9 lbs. of miscellaneous prescription pills were removed from the medication return box. A lock was added to the box in 2017 to help prevent inappropriate disposal of medications by medical related businesses.

CADET PROGRAM The Dover Police Department continues with its police Cadet Program consisting of nine Cadets who are assigned to the Special Enforcement Unit as part time employees. Funding for this program is provided through multiple grant sources. Prior to being hired, each candidate was required to pass the same tests as a potential Dover Police Officer which includes, a physical fitness test, drug testing, an oral board and a background check. Each Cadet was provided with 80 hours of training consisting of laws, equipment usage, policies and procedures, geography, radio protocol and then an additional 38 hours of supervised on the job training. After they completed the training, they were released for duty and generally work in pairs. Cadets conduct high visibility patrols throughout the City of Dover handling 324 complaints, issuing 704 city ordinances violations as well as 1284 business contacts from January thru December of 2017. The Cadets, who are not sworn Police Officers, conduct patrols on both foot and bicycle and enforce local city ordinances. They also assist with crowd control, traffic control and support services during major events in the City. Cadets are also tasked with providing security services in the Dover Public Library. The Cadet Program has proved to be a valuable asset to the residents, patrons and businesses owners of the City of Dover and we have received positive feedback on the impact they are making in the downtown Dover area. .

2017 OFFICER RETIREMENTS Lieutenant Master Corporal David Boney Harvey Jaksch Chief Paul Bernat Corporal Master Corporal Michael Konnick Larry Simpkiss

2017 DOVER POLICE ANNUAL REPORT Special Thanks to Lt. Hermance for the pictures included in this report.

PETITION TO AMEND ZONING ORDINANCE TEXT Report to the Dover City Council for March 12, 2018 Meeting Recommendation from Planning Commission with Development Advisory Committee Review Proposed Changes: Text Amendments to the following: • Zoning Ordinance, Article 3 – District Regulations o Section 28 – Traditional Neighborhood Design Zone (TND) ▪ 28.52 Neighborhood Commercial District, subsections 28.521 and 28.523 Summary of Amendment: The proposed amendment to allow fuel pumps as a Conditional Use as accessory to a convenience retail store in the Neighborhood Commercial District of the Traditional Neighborhood Design Zone (TND). Key features of the Provisions: • To allow for fuel pumps as an accessory use to convenience retail stores in the Neighborhood Commercial District of the TND zone. • Establishes the review process for this accessory use to be review by the Planning Commission as a Conditional Use per Zoning Ordinance, Article 10, Section 1 – Approval of Conditional Uses. • Eliminates the exclusion of gasoline filing stations as a type of service establishment. Request for Amendment: This Request for a Text Amendment was received by City Council from a constituent request. The associated Ordinance to adopt such Text Amendment is sponsored by Councilman Cole, Councilman Lindell, and Councilman Polce. Process: The Legislative, Finance, and Administration Committee reviewed the proposed Text Amendment on December 12, 2017 and the First Reading occurred on January 8, 2018. A Public Hearing before the Planning Commission is scheduled for February 20, 2018 and a Public Hearing and Final Reading before City Council is scheduled for March 12, 2018. Ordinance Number: Proposed Ordinance #2017-16 File Number: MI-18-01

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 2 of 8 Planning Commission Recommendation: Following a Public Hearing on February 20, 2018, where one member of the public (representing the request) spoke, the Planning Commission voted unanimously of the members present (8-0) to recommend in favor of adoption of the proposed Ordinance #2017-16 regarding allowing fuel pumps as a Conditional Use as accessory to a convenience retail store in the Neighborhood Commercial District of the Traditional Neighborhood Design zone (TND). Discussion by the Planning Commission included questions on the location of the use, the availability of gas fueling locations, the definition of “fuel pumps,” concerns with potential leaking of underground storage tanks, and location of access points to the potential site in the Eden Hill Farm TND. See the included Excerpt of the DRAFT Meeting Minutes of the February 20, 2018 Planning Commission meeting. Attachments: • DAC Comments: Department of Public Works, Office of the Fire Marshal and DelDOT • Excerpt of Draft Minutes from November 20, 2017 Planning Commission Meeting o Copy of Handout Submitted during Public Hearing (Copy of pages from the Comprehensive Design Standards Manual for the Eden Hill Farm TND: Neighborhood Commercial District) • Ordinance #2017-16 The following Report consists of the Development Advisory Committee Report on MI-18-01 Text Amendments: Zoning Ordinance, Article 3 Section 28 for Fuel Pumps as Conditional Use in TND zone. This includes the City Planner’s Report on the proposed Text Amendment and is also considered to be the Recommendation Report from the Planning Commission. Request for Text Amendment The initiation of a proposed Text Amendment to the Zoning Ordinance can occur in several ways as per Article 10 §5. Proposals for Zoning Text Amendment can be initiation by the City Planner or can be under the sponsorship of three members of City Council. This proposed Text Amendment was a constituent request to City Council received from John W. Paradee on behalf of Pettinaro; three members of City Council are sponsoring the request. Process for Review of Proposed Text Amendments As text amendments are proposed to the Zoning Ordinance, a Public Hearing and Recommendation by the Planning Commission is required. Then City Council will conduct a Public Hearing and take Final Action on the proposed Ordinance #2017-16 at their meeting of March 12, 2018. The Zoning Ordinance also outlines the requirements for a report evaluating the proposed amendment. See Code excerpt below. Article 10 Section 5. Amendments 5.2 Procedure for zoning text amendments in accordance with subsection 5.11.

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 3 of 8 5.21 Public hearing and notice. An amendment to the ordinance text shall be subject to public hearing before the planning commission and city council prior to adoption. Such hearing shall be advertised in a newspaper of general circulation at least 15 days prior to the planning commission hearing. Such notices shall state the date, time and place of the planning commission and city council hearings and a brief description of the proposed zoning text amendment, and specify that documents are available in the planning office for review. 5.22 City planner report. For each proposed zoning text amendment, the city planner shall issue a report to the planning commission and city council, including comments from other reviewing agencies, that evaluates the following factors: (A) Whether such change is consistent with the aims and principles embodied in the ordinance as to the particular zones concerned; and (B) Whether such proposed amendment is consistent with the aims of the comprehensive plan of the city. 5.23 Report of the planning commission. Regarding each proposed amendment to the ordinance text, the planning commission shall provide a report to the city council stating a recommended action with regards to the proposed amendment, along with the commission's evaluation of the following factors: (A) Whether such change is consistent with the aims and principles embodied in the ordinance as to the particular zones concerned; and (B) Whether such proposed amendment is consistent with the aims of the comprehensive plan of the city. Consideration of Text Amendment by the City Planner This Text Amendment is a proposed amendment to the Traditional Neighborhood Design (TND) zoning district. The following provides some background information on this unique zoning district. Traditional Neighborhood Design (TND) Zone History of Development of the TND Zoning District and Its Provisions The development of the Traditional Neighborhood Design Ordinance began circa 2002-2004 with discussions of the future of the Eden Hill Farm property. A working group involved the property owners, DelDOT, the Office of State Planning, the City of Dover, consultant WRT (Wallace, Roberts & Todd), and others. During the same timeframe, the City’s 2003 Comprehensive Plan included a goal to create a new zoning district for a Mixed Use Traditional Development Zone focused on a mixed commercial, residential, and employment uses which are developed in a traditional town pattern (commonly known as “neo-traditional” or “new urbanism.” Following collaboration of the City Planning Office, the consultant, and others, the resulting draft Ordinance for a new zoning district (TND) was reviewed and recommended by the Planning Commission in Summer-Fall 2004. On November 8, 2004 the Dover City Council approved an amendment to the City of Dover Code, Appendix B: Zoning Ordinance, Article 3 - District Regulations creating Article 3, Section 28: Traditional Neighborhood Design Zone (TND). (Application MI-04-05) The amendment established the development criteria, uses, and procedure for the Traditional Neighborhood Design

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 4 of 8 Zone (TND). The first step of the Traditional Neighborhood Design Zone is an application for rezoning to TND which includes review of a Master Plan. The subsequent steps in the process for development of a TND include review of the Implementation Plan and Site Plans/Subdivision Plans. As the Zoning Ordinance states, “the intent of the Traditional Neighborhood Design (TND) zone is to create a walkable and pedestrian-friendly, economically viable professional, commercial and mixed use residential neighborhood for people of different ages and incomes that draw from the best architectural and community design features of Delaware and the Delmarva Peninsula from its colonial past to the mid-20th century. Its intent is also to preserve and enhance the natural landscape, celebrate the history of the site, and buffer the development from adverse external influences.” The TND zone intends to encourage greater integration of land-uses and diversity of lot sizes than is permitted under other provisions of the Land Subdivision Regulations and Zoning Ordinance of the City of Dover. The first area (and currently the only area) of Dover to be rezoned to the Traditional Neighborhood Design (TND) zone is the Eden Hill Farm property. In 2005, it was rezoned to TND with Rezoning Application Z-05-03. The Eden Hill Farm TND has approved Implementation Plans for a Residential District, a Neighborhood Commercial District, and a Professional Office, Medical & Financial District. Development activities have occurred in each district area and development is subject to Comprehensive Design Standards Manuals (Pattern Books). 2008 Comprehensive Plan In the 2008 Comprehensive Plan, Chapter 12: Land Development Plan discusses Mixed Use Areas. Table 12-1 Land Use and Zoning Matrix outlines the possible zoning categories for each of the land use classifications (2008 Comprehensive Plan, page 162). The Traditional Neighborhood Zone zoning district is found in only the Land Use Category of Mixed Use. See excerpt below. Excerpt of Table 12-1 Land Use and Zoning Matrix 2008 Comprehensive Plan (as amended), page 162 Land Use Category Zoning District C-2 (Central Commercial) (Downtown Target Area Only) C-2A (Limited Central Commercial) TND (Traditional Neighborhood Design) C-1 (Neighborhood Commercial) C-1A (Limited Commercial) RGO (General Residence and Office) (Downtown Target Area Only) Mixed-Use R-8 (One Family Residence) R-10 (One Family Residence) RG-1 (General Residence) RG-2 (General Residence) RG-4 (Multi-Story Apartments) C-3 (Service Commercial) CPO (Commercial/Professional Office) IO (Institutional and Office)

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 5 of 8 In addition, the 2008 Comprehensive Plan discusses the area of Eden Hill Farm. Specifically, the Comprehensive Plan identifies the following goal in Chapter 12: Excerpt from Chapter 12: Land Development Plan 2008 Comprehensive Plan (as amended), page 149 Eden Hill Farm Eden Hill Farm is the City’s first Traditional Neighborhood Design development. Construction of this mixed-use community is currently underway and will continue to move forward during this five year planning horizon. Eden Hill Farm comprises 272 acres of land including a medical/professional office district, commercial district, residential district, and open space areas. The overall Master Plan for the TND and implementation plans for each district are complete. It will be important for the City to ensure that the intent of the Master Plan Comprehensive Design Standards Manual (Pattern Book) and Traditional Neighborhood Design concept remain in the forefront as the various phases unfold. Goal: Eden Hill Farm 1. Continue to facilitate project development processes for construction in accordance with approved Master Plan Pattern Book and TND concept. 2. Support efforts to implement the road and walking trail connections linking Eden Hill Farm TND to the existing circulation network. 3. Encourage quality architecture within the development in accordance with the Pattern Book and intent of the TND Ordinance. 4. Participate in the planning for the project’s open space areas including the area of the historic farm complex, alleys, and southern portion of the project near Puncheon Run. Review of Zoning Ordinance Provisions The intent of the Zoning Ordinance is “to provide for the orderly and desirable development and use of land” with the ordinance “providing the specifications, procedures and a precise plan to guide new development while improving, conserving or facilitating desirable change in the existing portions of the City.” Article 1 §2 outlines a series of objectives to further the purpose of protecting and promoting the general welfare. Traditional Neighborhood Design (TND) Zone The Traditional Neighborhood Design (TND) Zone also begins with a purpose and intent statement. Article 3 Section 28. - Traditional Neighborhood Design Zone (TND). 28.1 Purpose and intent. The intent of the Traditional Neighborhood Design (TND) zone is to create a walkable and pedestrian-friendly, economically viable professional, commercial and mixed use residential neighborhood for people of different ages and incomes that draw from the best architectural and community design features of Delaware and the Delmarva Peninsula from its colonial past to the mid 20th century. Its intent is also to preserve and enhance the natural

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 6 of 8 landscape, celebrate the history of the site, and buffer the development from adverse external influences. The provisions of this section are intended to encourage greater integration of land - uses and diversity of lot sizes than is permitted under other provisions of the Land Subdivision Regulations and Zoning Ordinance of the City of Dover. Lastly, it may provide locations for other uses that will aid in the fulfillment of the City of Dover's Comprehensive Plan and allow people to live near their work. Comparison of Uses in Commercial Zoning Districts In the evaluation of the proposal for Fuel Pumps as a Conditional Use in the Neighborhood Commercial District of the TND zoning district, the following summary of uses in comparable commercial zoning districts is given. The focus is on the commercial (non-residential) uses in each zoning districts, but the complete listing of uses can be found in the various sections of Zoning Ordinance, Article 3. The evaluation only looks at the commercial zoning districts that are also identified in the Mixed Use Land Use Category. Zoning Permitted Uses Conditional Uses Prohibited Uses District C-1 • Retail stores* ---- • Fuel pumps • Personal Service establishments* • Motor vehicle storage, • Restaurants* sales, or repairs • Drive-throughs * Uses are limited in size to 2,500 SF per • Liquor stores establishment • Fire arm sales • Tobacco shops C-1A • Retail stores • Drive-throughs • Fuel pumps • Personal Service establishments accessory to a • Motor vehicle storage, • Service establishments permitted use sales, or repairs • Restaurants • Business, professional & government offices C-2 • Retail stores • Parking Lot and • Fuel pumps • Restaurants Parking Structures • Motor vehicle storage, • Hotels, bed & breakfast inns as principal use sales, or repairs • Art galleries and studios • Places of public • Service Establishments assembly • Business, professional & government • Manufacturing with offices conditions C-2A • Retail Stores • Parking Lot and ---- • Business, professional & government Parking Structures offices as principal use • Personal service establishments • Fuel pumps • Restaurants accessory to • Service establishments permitted use • Hotels • Places of public assembly • Drive-throughs C-3 • Service establishments • Crematory subject ---- • Personal service establishments to requirements • Business, professional & governmental offices • Retail uses accessory to permitted use • Drive-through accessory to permitted use • Wholesale, storage and warehousing establishments

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 7 of 8 • Indoor Recreation and amusement establishments • Motor vehicle, boat, or farm equipment sales or service subject to regulations • Manufacturing with conditions • Mini-storage facilities subject to regulations CPO • Business, professional & government • Conditional use offices accessory to • Banks permitted use on lot: • Medical Laboratories cafeteria, restaurant, • Drive-in Facilities accessory to barbershop, permitted use beautyshop, copy center, office supply, retail store, newsstand, spa & health club, associated laboratories TND Neighborhood Commercial District: ---- • Drive-through • Civic uses restaurants • Convenience retail stores (drug stores, • Gasoline filing stations grocery stores, restaurants, variety • Motor vehicle storage, stores) repair or service • Drive-through drugstores with conditions • Personal service stores (barber shops, beauty parlors, laundry/dry cleaning establishments) • Service establishments furnishing services other than personal nature • Business, professional & government offices • Banks • Drive-through banks with conditions • Philanthropic or not-for-profits offices • Financial Institutions Review of these commercial zones shows that the uses of the TND: Neighborhood Commercial District are most comparable to the uses in the C-2 and C-2A zoning districts. In comparison, the use of fuel pumps is specifically prohibited in the C-2 zone while the C-2A zone allows fuel pumps as an accessory to a permitted use through the Conditional Use process. The Conditional Use process is outlined in Zoning Ordinance, Article 10 §1. With Conditional Use Applications, the Planning Commission reviews the proposed project to determine whether or not the intended use is appropriate in type and scale for the immediate neighborhood. The Commission must also consider whether or not the proposed use will have an adverse impact on the future orderly development of the surrounding area. It outlines a series of objectives for consideration of a Conditional Use including such items as accessibility for emergency response and the harmony of location, size and character. Agency Review of Text Amendment As part of review by Development Advisory Committee (DAC) members, the Planning Office received comments from the Department of Public Works, Office of the Fire Marshal, and DelDOT.

MI-18-01 Text Amendment: Zoning Ordinance Article 3 Section 28 for Fuel Pumps as Conditional Use in TND Zone Planning Commission Recommendation Report of February 20, 2018 to City Council Page 8 of 8 City Planner’s Recommendation Regarding Text Amendment The City Planner’s recommendation must address the following factors as noted in Zoning Ordinance, Article 10 §5.22: (A) Whether such change is consistent with the aims and principles embodied in the ordinance as to the particular zones concerned; and (B) Whether such proposed amendment is consistent with the aims of the comprehensive plan of the city. The Traditional Neighborhood Design (TND) zone allows for a mix of uses from residential to commercial with the intent to create a mixed-use community neighborhood. A variety of commercial uses are permitted in the Neighborhood Commercial District of the TND zone. A review of the types of commercial uses in the TND zoning district with similar commercial districts like the C-2 and C-2A zones show comparable uses. While this review shows that fuel pumps are specifically prohibited in C-2 zone, fuel pumps can be considered through a Conditional Use process when they are accessory to a permitted use in the C-2A zone. This amendment proposing fuel pumps as an accessory use to a permitted use and to require review as a Conditional Use in the TND zone would be consistent with the C-2A zone which is also part of the Land Use Category of Mixed Use as found in the Land Development Plan of the 2008 Comprehensive Plan. This amendment would only allow the fuel pump use to be established in the Neighborhood Commercial District of the TND and not within the Residential District or the Professional Office, Medical & Financial District TND. In addition, it could not be the primary use but must be an accessory use that is incidental to a primary use. The requirement for review of the fuel pump use as a Conditional Use is important as during that review process the compliance with the intent and development provisions of the Traditional Neighborhood Design zone can be carefully analyzed and the appropriate conditions added to ensure compatibility with the neighborhood. This review process will assist in safeguarding the goals established for the Eden Hill Farm in the 2008 Comprehensive Plan. This amendment adding an accessory use to the commercial uses will continue to facilitate opportunities for development in the TND zone while ensuring construction is completed in accordance in the General Overall Master Plan/Implementation Plan and the Comprehensive Design Standards Manual (Pattern Book) for the specific Traditional Neighborhood Design project. The ongoing review of the types of commercial uses permitted is a necessity to reflect a changing economy and market conditions. This also corresponds with the 2008 Comprehensive Plan’s Land Development Plan goal for Commercial Land Uses to provide citizens “with convenient access to needed goods and services through well designed and spaced community and neighborhood commercial centers.” Advisory Comments The applicants shall be aware that recommendations and/or approval of a text amendment to the Traditional Neighborhood Design Zone does not represent approval of a development plan or use. A specific application process must be completed prior to commencement of construction activities.

CITY OF DOVER APPLICATION REVIEW COMMENTARY JANUARY 31, 2018 APPLICATION: Text Amendment Zoning Ordinance, Article 3 Section 28 for Fuel Pumps as Conditional Use in TND zone FILE #: MI-18-01 REVIEWING AGENCY: City of Dover Electric and Public Works Departments CONTACT PERSON: Jason A. Lyon, P.E. – Public Works CONTACT PHONE #: Public Works – 302-736-7025 T HE S UBJECT P ROPOSAL HAS BEEN R EVIEWED FOR C ODE C OMPLIANCE , P LAN C ONFORMITY AND C OMPLETENESS IN A CCORDANCE WITH THIS A GENCY ’ S A UTHORITY AND A REA OF E XPERTISE . T HE F OLLOWING I TEMS HAVE BEEN I DENTIFIED AS E LEMENTS W HICH N EED TO BE A DDRESSED BY THE A PPLICANT : CITY AND STATE CODE REQUIREMENTS ELECTRIC 1. No objections to the proposed amendments. WATER / WASTEWATER / STORMWATER / SANITATION / STREETS / GROUNDS 2. Our office has no objections to the proposed text amendments. RECOMMENDATIONS SUGGESTED AS CONDITIONS OF APPROVAL TO MEET CODE OBJECTIVES ELECTRIC / WATER / WASTEWATER / STORMWATER / STREETS / SANITATION / GROUNDS 1. None. GENERAL 1. Convenience retail stores shall be required to follow all federal and state guidelines when installing fuel pumps to their site. ADVISORY COMMENTS TO THE APPLICANT ELECTRIC / WATER / WASTEWATER / STORMWATER / SANITATION / STREETS / GROUNDS 1. None I F Y OU H AVE A NY Q UESTIONS OR N EED TO D ISCUSS ANY OF THE A BOVE C OMMENTS , P LEASE C ALL THE A BOVE C ONTACT P ERSON AND THE P LANNING D EPARTMENT AS S OON AS P OSSIBLE .

C F MI-18-01 I I T R CITY OF DOVER Y E DEVELOPMENT ADVISORY COMMITTEE O M F A APPLICATION REVIEW COMMENTARY R D.A.C. MEETING DATE: 02/07/18 D S O H V A E L R APPLICATION: Text Amendment Zoning Ordinance Article 3 Section 28 Fuel Pumps FILE #: MI-18-01 REVIEWING AGENCY: City of Dover, Office of the Fire Marshal CONTACT PERSON: Jason Osika, Fire Marshal PHONE #: (302) 736-4457 THE SUBJECT PROPOSAL HAS BEEN REVIEWED FOR CODE COMPLIANCE, PLAN CONFORMITY, AND COMPLETENESS IN ACCORDANCE WITH THIS AGENCY’S AUTHORITY AND AREA OF EXPERTISE. THE FOLLOWING ITEMS HAVE BEEN IDENTIFIED AS ELEMENTS WHICH NEED TO BE ADDRESS BY THE APPLICANT: ADDITIONAL / SPECIFIC REQUIREMENTS TO OBTAIN APPROVAL: 1. This office has no objections. APPLICABLE CODES LISTED BELOW (NOT LIMITED TO): 2015 NFPA 1 Fire Code (NFPA; National Fire Protection Association) 2015 NFPA 101 Life Safety Code (NFPA; National Fire Protection Association) 2013 NFPA 72 National Fire Alarm and Signaling Code (NFPA; National Fire Protection Association) 2013 NFPA 13 Installation of Sprinkler Systems (NFPA; National Fire Protection Association) 2009 IBC (International Building Code) Latest editions of all other NFPA Codes as defined by the Delaware State Fire Prevention Regulations 2015 Delaware State Fire Prevention Regulations City of Dover Code of Ordinances *If you have any questions or need to discuss any of the above comments, please call the above contact person listed.

CITY OF DOVER D E DEVELOPMENT ADVISORY COMMITTEE L APPLICATION REVIEW COMMENTARY D O D.A.C. MEETING DATE: January 31, 2018 T =============================================================== APPLICATION: Text Amendments: Zoning Ordinance, Article 3 Section 28 FILE#: MI-18-01 REVIEWING AGENCY: DelDOT CONTACT PERSON: Joshua Schwartz PHONE#: 760-2768 =============================================================== THE SUBJECT PROPOSAL HAS BEEN REVIEWED FOR CODE COMPLIANCE, PLAN CONFORMITY AND COMPLETENESS IN ACCORDANCE WITH THIS AGENCY'S AUTHORITY AND AREA OF EXPERTISE. THE FOLLOWING ITEMS HAVE BEEN IDENTIFIED AS ELEMENTS WHICH NEED TO BE ADDRESSED BY THE APPLICANT: CITY & STATE CODE REQUIREMENTS: DelDOT has no comments regarding city & state code at this time. RECOMMENDATIONS SUGGESTED AS CONDITIONS OF APPROVAL TO MEET CODE OBJECTIVES: DelDOT has no recommendations at this time. ADVISORY COMMENTS TO THE APPLICANT: DelDOT has no comments If you have any questions, please call the above contact person and the planning department as soon as possible.

CITY OF DOVER PLANNING COMMISSION February 20, 2018 Excerpt from Meeting Minutes – Draft The Regular Meeting of the City of Dover Planning Commission was held on Tuesday, February 20, 2018 at 7:00 PM in the City Hall Council Chambers with Chairman Mr. Tolbert presiding. Members present were Mr. Holden, Mr. Roach, Ms. Edwards, Mr. Holt, Mr. Baldwin, Dr. Jones, Ms. Maucher and Mr. Tolbert. Mrs. Welsh was absent. Staff members present were Mrs. Dawn Melson-Williams, Mr. Eddie Diaz, Mr. Julian Swierczek, and Mrs. Kristen Mullaney. MI-18-01 Text Amendments: Zoning Ordinance, Article 3 Section 28 for Fuel Pumps as Conditional Use in TND zone - Public Hearing and Review for Recommendation to City Council on Text Amendments to the Appendix B: Zoning Ordinance, Article 3 – District Regulations. The proposed Ordinance is to amend Section 28 - Traditional Neighborhood Design Zone (TND), Subsection 28.52 – Neighborhood Commercial District. The proposed text revision seeks to allow fuel pumps as Conditional Use as accessory to a convenience retail store and subject to the requirements of Article 10, Section 1 – Approval of Conditional Uses. Ordinance #2017-16. The City Council Public Hearing on this Text Amendment request is scheduled for March 12, 2018. • A copy of the Proposed Ordinance #2017-16 is available on the City’s website www.cityofdover.com under the Government Heading: Ordinances, Resolutions & Tributes. https://www.cityofdover.com/ordinances-and-resolutions • The Legislative, Finance, and Administration Committee reviewed the proposed Text Amendments on December 12, 2017 and the First Reading before City Council occurred on January 8, 2018. The Public Hearing before the Planning Commission is set for February 20, 2018 and Public Hearing and Final Reading before City Council is on March 12, 2018. Representative: (Ordinance Request under sponsorship of 3 members of City Council) Mrs. Melson-Williams stated that we have a Text Amendment proposal that was received by City Council as a constituent request and then sponsored by three members of Council which is one of the ways a proposed Text Amendment can arrive before the Planning Commission. This proposed amendment is an amendment to allow fuel pumps as a Conditional Use Accessory to the convenient store retail use in the TND (Traditional Neighborhood Design Zone), specifically in the Neighborhood Commercial District of that zone. The key features of the provisions would allow gas pumps as an accessory use to the use of a convenience retail store. It is specific to the TND (Traditional Neighborhood Design Zone) and the Neighborhood Commercial District only of the TND (Traditional Neighborhood Design Zone). It would establish a review process that is the process of Conditional Use by the Planning Commission which allows more careful consideration of the proposal. The Text Amendment would also eliminate the exclusion of gasoline filling stations as a type of service establishment as the Code is currently written in the Neighborhood Commercial District of the TND (Traditional Neighborhood Design Zone). Some provisions in the Staff Report review the process for proposed Text Amendments; they are referred to the Planning Commission for recommendation and then the Planning Commission makes that recommendation to City Council who conducts their own public hearing and takes Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 1 of 6

final action on the amendment. In preparing the Text Amendment for the Planning Commission’s consideration, there is a City Planner Report that has to evaluate two specific factors. Likewise, the Planning Commission’s action on the Text Amendment also has to consider the following factors: Whether the change is consistent with the aims and principals embodied in the Ordinance as to the particular zone and whether the proposed amendment is consistent with the aims of the Comprehensive Plan for the City. In developing the City Planner’s Report, they felt it was appropriate to provide some background information on the Traditional Neighborhood Design Zone. The history of the development of that zone actually goes back to as early as 2002 and then specifically in the 2003 Comprehensive Plan, one of the goals in that document was to create a new zoning district for mixed use traditional development. The resulting Ordinance became the Traditional Neighborhood Design Zone and that was adopted by City Council following review of this body in November 2004. The Ordinance that was adopted for the TND (Traditional Neighborhood Design Zone) has a very specific purpose and intent statement to it and then outlines the process for development within the TND Zone. Currently, there is one area of the City that falls into this zoning classification and that would be the Eden Hill Farm property located on the south side of West North Street. For the 2008 Comprehensive Plan, the Land Development Plan Chapter again talks about land use opportunities and the Mixed Use land use category has a number of zoning districts that fit, including the TND (Traditional Neighborhood Design Zone). Also, the Comprehensive Plan goes on to specifically talk about the Eden Hill Farm property and sets a series of goals related to land development activity at that location. Just some reminders about the Zoning Ordinance itself. “The intent of the Zoning Ordinance is to provide for the orderly and desirable development and use of land. The Ordinance itself provides specifications, procedures and a precise plan to guide new development while improving, conserving or facilitating desirable change in existing portions of the City.” This is quoted from Article 1 Section 2 of the Zoning Ordinance. They have included the purpose and intent statement for the TND (Traditional Neighborhood Design Zone) for the Commission’s review. The Planning Office did a comparison of uses in the commercial zoning districts of the City. They put forth a table that gives the Commission a sense of the permitted uses, those uses that are established as conditional uses and then those that are prohibited. Specifically, in looking at this proposed text amendment, Staff identified that the C-2 (Central Commercial Zone) and the C-2A (Limited Central Commercial Zone) are very comparable to the types of commercial uses that are within the current TND (Traditional Neighborhood Design Zone) commercial district. Specifically, when you look at fuel pumps, while they are prohibited in the C-2 (Central Commercial Zone) focused in the Downtown Dover, the C-2A (Limited Central Commercial Zone) does allow the use of fuel pumps as an accessory to a permitted use when established through a Conditional Use process. The process for Conditional Uses is identified in Article 10, Section 1 of the Code. This did go through the Development Advisory Committee review. There were a number of comments provided by the agencies. Mostly, there were no objections to the Ordinance itself. There are some advisory comments related to future development of fuel pumps in that there are specific permitting things required at the State and Federal level for that. Basically, she wants to focus on what is the City Planner’s recommendation regarding this text amendment because they Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 2 of 6

have to evaluate the two factors. The City Planner has found that while the TND (Traditional Neighborhood Design Zone) allows for a mix of uses, there are a variety of commercial uses that are allowed in the Neighborhood Commercial District of that zone. In comparison, the C-2 (Central Commercial Zone) and C-2A (Limited Central Commercial Zone) are comparable to that and it is clear that fuel pumps are allowed in the C-2A (Limited Central Commercial Zone) through a Conditional Use process. So, this would establish a very similar process for that if established in the TND (Traditional Neighborhood Design Zone). The TND (Traditional Neighborhood Design Zone) as well as the C-2A (Limited Central Commercial Zone) are both found as Mixed Uses in the Land Development Plan of the Comprehensive Plan. It is very specific in the proposal this evening that it would be in the Neighborhood Commercial District of the TND (Traditional Neighborhood Design Zone). There are two other district areas of a TND (Traditional Neighborhood Design Zone) and that is the Residential District and the Professional Office, Medical and Financial District. This amendment only affects the Neighborhood Commercial District. Looking at the requirement for the fuel pump use as a Conditional Use, Staff has found that that is very important because during a Conditional Use process the compliance with the true intent and development provisions of the TND (Traditional Neighborhood Design Zone) can be more carefully analyzed and appropriate conditions added to ensure that compatibility with the neighborhood that the purpose and intent statement focuses on. The Comprehensive Plan, while making specific recommendations about Mixed Uses, does also indicate that they should be facilitating opportunities for development and recognizing that with different types of commercial uses often times needs to be some consideration to reflect a change in economy, market conditions and new types of uses that come on board. The Land Development Plan in the 2008 Comprehensive Plan very specifically for Commercial land uses notes that they should be providing the citizens with “convenient access to needed goods and services as well as well-designed and spaced community and neighborhood commercial centers.” With those recommendations, Staff is making the findings that the Text Amendment as proposed would certainly meet those factors for consideration in dealing with whether it’s consistent with the aims and principals of the zone and whether it is also consistent with the aims of the Comprehensive Plan for the City. Mr. Holt questioned if the applicant wanted to be able to put a gasoline filling station in certain areas that don’t have them now and make it a little more convenient for people to get gas for their cars in certain areas? Responding to Mr. Holt, Mrs. Melson-Williams stated that this is a proposal specific to the TND (Traditional Neighborhood Design Zone) that right now the Code prohibits the establishment of a gasoline filling station. The proposed Text Amendment would allow fuel pumps as an accessory use to a retail store. This means that it could not be the only use; that it would be in conjunction with a primary use of a convenience retail store. Mr. Holt stated that he kind of wondered himself why we always had to go to Route 13 to get gas and a lot of times you have to wait in line to find a pump to fill up at. This kind of breaks through some of that and would be a help. Mr. Holden questioned if the Code defined “fuel pumps” to encompass electric, propane, natural Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 3 of 6

gas, hydrogen as well as diesel and gasoline? Responding to Mr. Holden, Mrs. Melson-Williams stated that there is not a specific definition of “fuel pumps” in the Code. They have certainly seen the variety. She thinks there is one reference specific to allowing electric charging stations that was recently added to our Code in some of the parking provisions but is not specifically defined for any specific fuel type in the remaining part of the Code even in the locations where fuel pumps are a permitted use or an existing Conditional Use in the Code. Mr. Tolbert stated that his understanding is that underground tanks have had problems after they have been underground for a while with leakage. We get our water from underground sources. Are we aware of any serious problems with underground tanks polluting our water? Responding to Mr. Tolbert, Mrs. Melson-Williams stated that there are regulations that are administered by DNREC regarding underground storage tanks. It depends on the size of them. They do have programs that deal with remediation issues should a leaking underground storage tank be encountered during construction. She is not fully aware of what their exact procedures are for evaluating underground storage tanks on an ongoing basis. Mr. Tolbert further questioned if they were familiar with any problems that we have had in Dover with underground storage tanks? Responding to Mr. Tolbert, Mrs. Melson-Williams stated that there are certainly identified leaking underground storage tanks throughout the City. That is something that DNREC has tracking of. Ms. Maucher questioned if this Ordinance change would permit a convenience store with a gas station, but the Conditional Use application would limit the scope of any such establishment? Responding to Ms. Maucher, Mrs. Melson-Williams stated yes, the review of a Conditional Use could set parameters on things like the number of pumps and other provisions to ensure that its location and placement are compatible with the surrounding community and neighborhood. Mr. Tolbert opened a public hearing. Mr. John Paradee – Baird, Mandalas and Brockstedt, 6 South State Street Dover DE 19901 Mr. Paradee stated that Mrs. Melson-Williams did an excellent job in summarizing the history of the application and the criteria under the Code. This proposition is consistent with the Zoning Ordinance, in particular the TND (Traditional Neighborhood Design Zone) and the Comprehensive Plan. The TND (Traditional Neighborhood Design Zone) Ordinance was written in 2002 for the Eden Hill property and he had the privilege of representing the Horsey and Scheller families at that time, so he was involved in the drafting of the Ordinance. At that time, it was really a blank slate; it was a great idea but none of them at really done a TND Ordinance anywhere in lower Delaware. So, they were really writing on a blank slate at the time and as time and experience and progress have demonstrated, certain tweaks or flexibility in zoning regulations that are written on a blank slate like that are often times necessary and appropriate. This is a classic case of that. Twenty years ago, you didn’t have the types of convenience retail that you have today. The reason that they have requested that the City entertain this proposition is because we would like to place a prototype Wawa Store within the Eden Hill development at the commercial entrance directly across from the existing Royal Farms which is right across the street and has C-2A (Limited Central Commercial Zone). What they are proposing to do is extremely consistent with what is in the neighborhood presently. Unfortunately, even though they believe that it is an entirely appropriate use of this property and this neighborhood, the text of the TND (Traditional Neighborhood Design Zone) regulations does not permit fuel pumps at Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 4 of 6

all in the TND (Traditional Neighborhood Design Zone). They would agree that it is not appropriate to allow fuel pumps in a residential or professional office area but what they are talking about is just the commercial component of the TND (Traditional Neighborhood Design Zone). He thinks that when they conceived the TND (Traditional Neighborhood Design Zone) zoning regulations, what they were trying to prohibit was the typical gas station with a service station that has vehicle bays and just gas pumps. He doesn’t think that they ever envisioned the type of convenience uses that you see today with Royal Farms and Wawa. Certainly, what they are proposing with regard to a Wawa is consistent with village neighborhood design principals of the TND (Traditional Neighborhood Design Zone) and that is as Mr. Holt alluded to, you try to bring convenience retail closer to the residential neighborhoods while at the same time maintaining the consistency so that there are appropriate buffers as necessary. It allows people to have access to convenience retail without having to drive all the way across town or out on the highway and that helps reduce traffic in the area generally which is the village concept of design. It is certainly consistent with that. He thinks that it is also important to note that as proposed it would be a Conditional Use. Mr. Hugg suggested it when they first started discussing this concept and he thinks that it’s a brilliant point because that would allow the Planning Commission to attach conditions that would be designed to maintain the integrity of the neighborhood. For example, things like the layout and setbacks, landscape and buffering, profiles and impacts for signage and lighting that would be appropriate to the neighborhood and complimentary design aesthetics. That is all very important that the Commission would maintain that ability to exercise your discretion and jurisdiction to make sure that it any particular case, what is being proposed in terms of a Site Plan would be appropriate and there would be safeguards and buffers to protect the aesthetics of the neighborhood. The TND (Traditional Neighborhood Design Zone) zoning regulations very specifically say that the intent is to create and economically viable professional commercial and mixed use residential neighborhood and the Staff Report concludes that this proposal was consistent with that intention. With regard to the Comprehensive Plan as Mrs. Melson-Williams indicated, this would be consistent with the C-2A (Limited Central Commercial Zone) and he thought that Staff did a nice job of comparing how the commercial zones sort of match up with the commercial district in the TND (Traditional Neighborhood Design Zone). They are not asking the Commission to do anything crazy or radical here. The Commission will have a chance to review a real-life example of this if and when a Site Plan application comes before them. The Planning Commission will retain the jurisdiction and authority to put appropriate controls in place to make sure that it’s appropriate for the neighborhood. Mr. Tolbert closed the public hearing. Mr. Tolbert stated that he expressed his concern about underground tanks and if he remembers correctly there were some underground problems with storage tanks leaking. We already have one service station in that area which is Royal Farms and we will have another one. He does have apprehensions about underground tanks and the problems that we have had, not only here in Dover but all over the place with these tanks leaking after some point in time. In Dover, we get a good portion of our water from underground sources so therefore he is concerned. The neighborhood where you will put the Wawa with the service station is a high residence area. Mrs. Melson-Williams did answer a lot of his concerns when saying that DNREC would oversee a lot of that and he is hoping that they do a terrific job. Ms. Maucher questioned if access to the commercial portion of that area is strictly off of North Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 5 of 6

Street or will there be access from the new road that has been built? Responding to Ms. Maucher, Mrs. Melson-Williams stated that the Eden Hill development has multiple access points from North Street as well as POW/MIA Parkway, also previously known as the West Dover Connector. Location of entrances really isn’t germane to the Text Amendment discussion this evening. Access points such as that would come with any development application process. Mr. Paradee stated that he has a plan that may help. He tends to agree with Mrs. Melson- Williams but he also wants to answer the Commission’s questions. (Mr. Paradee passed out a diagram showing the access points for the property at Eden Hill Farm TND.) Mrs. Melson-Williams stated that what Mr. Paradee passed out is a copy of the current Implementation Plan for the Neighborhood Commercial District. It is kind of the northwest corner of the overall Eden Hill property. This is a page out of the Comprehensive Design Standards Manual, also known as the Pattern Book for the Commercial District. This evening, the Commission is just dealing with a Text Amendment. Any revisions or changes to what is the approved Implementation Plan for the Commercial District and/or consideration of a Conditional Use would be subject to future development applications and in the case of the fuel pumps as a Conditional Use, subject to action taken on the proposed Text Amendment. Mr. Paradee stated that the proposed location for the Wawa would be the area that is designated as Building #8. Obviously, the configuration of this size or shape may change and that would subject to a Site Plan application that the Commission would see. Mr. Holden moved to recommend approval to City Council for MI-18-01 Text Amendments: Zoning Ordinance, Article 3 Section 28 for Fuel Pumps as Conditional Use in TND zone, as presented. With a specific project that envisions this and makes sense, the Planning Commission and the public will have opportunity to make comment on a Site Plan as it would require a Conditional Use approval. This Commission will have the ability to place additional restrictions on any specific project that may come before them, seconded by Mr. Holt and the motion was carried 8-0 by roll call vote with Mrs. Welsh absent. Mr. Holden voting yes; for reasons previously stated. Mr. Roach voting yes; for reasons previously stated. Ms. Edwards voting yes; based on reasons previously stated. Mr. Holt voting yes; for reasons previously stated and by Mr. Holden’s comments. He really thinks that it has been a long time coming and he thinks that it will be a plus for the neighborhood. Mr. Baldwin voting yes. Dr. Jones voting yes; for all of the reasons mentioned. Ms. Maucher voting yes; for reasons previously stated and to improve flexibility for development. Mr. Tolbert voting yes; he has been assured that everything will be done to ensure that the project remains safe for the neighborhood and the residents. He has no reasons to believe that it will not occur. Mrs. Melson-Williams stated that this Text Amendment will now move onto City Council for public hearing; that public hearing is scheduled for March 12, 2018. Excerpt of Planning Commission Meeting Minutes of February 20, 2018 Page 6 of 6

FINAL READING CITY OF DOVER ORDINANCE #2017-16 1 BE IT ORDAINED BY THE MAYOR AND COUNCIL OF THE CITY OF DOVER, IN 2 COUNCIL MET: 3 4 That Appendix B - Zoning, Article 3 - District Regulations, Section 28 - Traditional Neighborhood 5 Design Zone (TND), Subsection 28.52 – Neighborhood Commercial District, of the Dover Code, be 6 amended by inserting the text indicated in bold, blue font and deleting the text indicated in red strikeout 7 as follows: 8 9 28.52 Neighborhood commercial district: Additional uses permitted in this district include the following 10 subject to the requirements set forth in subsection 28.7: 11 28.521 Convenience retail stores such as, but not limited to, drug stores, grocery stores, 12 restaurants, variety stores, or combinations thereof. Fuel pumps accessory to a convenience 13 retail store may be permitted as a conditional use, upon the approval of the Planning 14 Commission in accordance with the procedures and subject to the general conditions set 15 forth in article 10, section 1. Drive through drug stores shall be allowed if they are of superior 16 design and screening consistent with the intent of the TND zone. There shall be no drive-through 17 restaurants. 18 28.522 Personal service stores such as, but not limited to, barber shops, beauty parlors, and 19 laundry/dry cleaning establishments. 20 28.523 Service establishments furnishing services other than of a personal nature, but excluding 21 gasoline filling stations and motor vehicle storage, repair, or service. 22 28.524 Business, professional, and government offices, banks, philanthropic or not-for-profit 23 offices, and financial institutions. Drive through banks shall be allowed if they are of superior design 24 and screening consistent with the intent of the TND zone. 25 28.525 Any of these uses mixed with residential uses in the same building. 26 27 ADOPTED: * 28 S:\ORDINANCES\2017\DRAFT\ORDINANCE #2017-16 APPDX B, ART 3, SEC 28 (TND), SEC 28.52 - NEIGHBORHOOD COMMERCIAL DIST\ORDINANCE #2017-16 APPDX B, ART 3.doc 29 30 31 SYNOPSIS 32 This Ordinance would allow the Planning Commission to approve a convenience retail store with fuel 33 pumps as a conditional use in the Traditional Neighborhood Design (TND) Zone. 34 35 (SPONSORS: COLE, LINDELL, AND POLCE) 36 37 38 Actions History 39 03/12/2018 - Scheduled for Public Hearing/Final Reading – City Council 40 01/08/2017 - First Reading – City Council 41 12/12/2017 - Introduction – Council Committee of the Whole/Legislative, Finance, and 42 Administration Committee

DOVER HUMAN RELATIONS COMMISSION The Dover Human Relations Commission (DHRC) met on February 15, 2018 at 6:16 p.m. with Chairman Henderson presiding. Members present were Mr. Fleming, Mr. Gaddis, and Mrs. Herbert. Ms. Mullen, Ms. Paige, and Mr. Rocha were absent. OPEN FORUM The Open Forum was held at 6:03 p.m., prior to the commencement of the Official Council Meeting. Mr. Henderson declared the Open Forum in session and reminded those present that the Commission was not in official session and could not take formal action. There was no one present wishing to speak during the Open Forum. AGENDA ADDITIONS/DELETIONS By unanimous consent, the agenda was adopted as presented. Election of Commission Chair Mr. Henderson opened the floor for nominations for Commission Chair. Mrs. Herbert moved to nominate Mr. Henderson to serve as Commission Chair, seconded by Mr. Gaddis. Responding to Mr. Fleming, Mr. Henderson stated that he was willing to serve another term. Mr. Gaddis moved to close the floor for nominations, seconded by Mr. Fleming and unanimously carried. By unanimous consent, Mr. Theodore A. Henderson was elected to serve as Commission Chair. 2017 Annual Report to City Council Referring to the Dover Human Relations Commission 2017 Annual Report to City Council, Mr. Henderson advised that he, Mr. Fleming, Ms. Mishoe, and Mrs. Herbert had contributed portions of the report. Responding to Mr. Henderson, Mrs. Jody Stein, Administrative Assistant, City Clerk’s Office, advised that the report would be submitted to Council during their Regular Meeting of February 26, 2018 or March 12, 2018. Mrs. Herbert moved to recommend acceptance of the Dover Human Relations Commission 2017 Annual Report to City Council. The motion was seconded by Mr. Gaddis and unanimously carried. Approval for Commissioners to Attend Mediation Training/Update - Education Committee (Fleming) During the Regular City Council Meeting of February 12, 2018, members approved the DHRC’s recommendation to place consideration of mediation training on a future agenda. Referring to the Mediation Training section of the Dover Human Relations Meeting Report dated February 15, 2018, submitted by Mr. Rocha, Mr. Henderson stated that Mr. Rocha had indicated that all members could

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 15, 2018 PAGE 2 Referring to the FY 2018 DHRC Budget Report, as of February 7, 2018, Mr. Henderson noted a budget balance of $2,953.92. He stated that Mr. Rocha’s recommendation was to schedule a date in March for all commissioners who are interested, at a location conducive for members, and that members be trained in mediation services for landlord-tenant issues, employer-employee concerns, parent-child disputes, and neighborhood conflicts. Mr. Fleming suggested tabling this item until consideration of agenda item #5, Update - Education Committee, because he had additional information regarding conflict resolution training. By unanimous consent, members agreed to amend the agenda to consider item #5, Update - Education Committee, at the same time as item #3, Approval for Commissioners to Attend Mediation Training. Mr. Fleming provided a flyer, entitled “Conflict Resolution: A Primer” (Attachment #1), which he had received when he attended a Conflict Resolution Coffee Coaching session offered by the Central Delaware Chamber of Commerce on February 14, 2018 from 8:00 a.m. - 9:00 a.m. Mr. Fleming indicated that the session was led by an attorney and he had learned that Alternative Dispute Resolution (ADR) was currently receiving more attention and looked upon more favorably for settling disputes than litigation, which can bog things down for weeks, months, or possibly a year at an extreme cost. He advised that the link included on the flyer would allow members to access the training that he received, which would give them a pretty good idea of mediation and resolution of disputes in accordance with ADR. Mr. Fleming noted that he was not saying that the mediation training that members would receive for $250 would not be as good or better; however, he suggested that after looking at the online activities they may feel that they do not need mediation training. He stated that he did not believe that members would be doing dispute resolution since they are not qualified and the DHRC does not have the power of courts or judgments. Mrs. Herbert stated her understanding that mediation training participants would receive a certificate, which would make the training a little more official. Responding to Mrs. Herbert, Mr. Fleming stated that he did not receive a certificate for the conflict resolution training that he attended. Mrs. Herbert stated that she thought the mediation training would be a good thing, noting that DHRC members had a little trouble defining exactly who and what they want to handle. She noted that if the Commission does mediation, the DHRC would take the first step before an issue is referred to someone else. Mrs. Herbert advised that she saw no reason why members could not do both mediation and conflict resolution training. Mr. Henderson stated that members could always go online for conflict resolution training and further their knowledge. He noted that the key is to be equipped and, even though members may not be able to become involved legalistically in conflict resolution, they could certainly recognize it and aid people through the process. Mr. Fleming suggested that if members took the time to look at the conflict resolution training online, they would then have a better idea of whether or not they want to do more.

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 15, 2018 PAGE 3 Mrs. Herbert advised that she would look at the conflict resolution training; however, the State Human Relations Commission (SHRC) had suggested that the DHRC have a couple of people trained in mediation. She stated that she had not volunteered to receive mediation training, noting that this is something that she had done for years and did not wish to do anymore. Mr. Henderson noted that the mediation training was intense and would be for two (2) days, with six-hour sessions from 9:00 a.m. to 3:00 p.m. He expressed his feeling that members of the DHRC should go. Mr. Gaddis stated that he had previously expressed interest in going to mediation training when it was suggested. He indicated that he did not think there would be any better preparation for mediation training than going through the ADR information online, and the two (2) types of training would augment each other. Mr. Gaddis noted that it would be wonderful if there was some sort of certification for members through the People’s Place mediation training. Mr. Gaddis moved to recommend that DHRC members attend mediation training on March 22 - 23, 2018. The motion was seconded by Mrs. Herbert and unanimously carried. Proposed Revisions to DHRC Brochure During the Regular City Council Meeting of February 12, 2018, members approved the DHRC’s recommendation to place consideration of the mission statement in the DHRC brochure on a future agenda. Referring to the Mission Statement Revision section of the Dover Human Relations Commission Meeting Report dated February 15, 2018, submitted by Mr. Rocha, Mr. Henderson noted that Dr. Nancy Maihoff, Commissioner, State Human Relations Commission, had recommended that the DHRC revise the mission statement in its brochure to shorten it. He noted that he, Ms. Paige, and Mr. Rocha had held a meeting regarding the brochure, Ms. Paige had reminded them that the mission statement on the brochure was consistent with the statement in the DHRC Strategic Plan 2015 - 2018, and these documents had already been voted on and approved by City Council. Mr. Henderson indicated that, as a result of their meeting, he, Ms. Paige, and Mr. Rocha recommended keeping the mission statement as written, to remain consistent with what Council had already approved. Mrs. Herbert stated that the issue she had with the mission statement was that it was too long, noting that was possible to make it more concise. Mrs. Herbert explained that goals are not put into mission statements and that mission statements are written so that goals can be developed. Mrs. Herbert stated that she was not sure what the mission statement was anymore, noting that there had been three (3) since she had been on the Commission. Responding to Mr. Henderson, Mr. Gaddis stated that he and Mr. Henderson had previously put together a mission statement. Mr. Henderson noted that he and Ms. Paige had subsequently worked on a briefer statement.

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 15, 2018 PAGE 4 Mrs. Herbert stated that Ms. Paige had advised her that she had used the statement in the brochure because it was already written. Mrs. Herbert indicated that she had seen a shorter statement, which she thought Mr. Gaddis had sent her, that she thought was closer to what a mission statement is. Mrs. Jody Stein, Administrative Assistant, City Clerk’s Office, reminded members that the DHRC’s mission statement was included within the DHRC’s Strategic Plan, and at one point members had decided it was too lengthy to use routinely, so they developed a concise statement of what the DHRC does. She explained that the mission statement in the Strategic Plan had not been changed, but members came up with a shorter statement. Mrs. Stein noted that the question was what would be included in the DHRC brochure. Mr. Gaddis stated that he had a shorter statement and read it, as follows: The Dover Human Relations Commission is committed to working to ensure community inclusion, intergroup cooperation, and fair treatment for all its citizens. The commission interacts with the City of Dover to ensure that it has and utilizes policies, programs, City ordinances, and specialized resources, and provides education and support to foster diversity, inclusion, and cultural competency in its organization and services. The Commission’s goal is to promote understanding and appreciation of diversity, inclusion, and positive intergroup relations, and advocate for a fair and respectful environment among its citizens. Mrs. Herbert advised that, in her opinion, this statement was better than the long one. She noted that the DHRC Strategic Plan is for 2015 - 2018 and suggested looking toward 2019 and having something more up-to-date and modern. She stated her assumption that the current Strategic Plan was approved by City Council in 2015. For clarification, Mrs. Stein asked if members were discussing changing the statement in the DHRC brochure or whether they would like to look at amending the DHRC Strategic Plan. Responding, Mrs. Herbert stated that she would like to look at amending the Strategic Plan to make it clearer and easier to understand. Mrs. Stein asked if Mrs. Herbert was suggesting placing amending the Strategic Plan on a future agenda. Responding, Mrs. Herbert stated that she personally finds the Strategic Plan cumbersome to work with. In response to Mr. Henderson, Mrs. Herbert indicated that the statement that Mr. Gaddis read would be sufficient for the brochure. She noted that the mission statement in the Strategic Plan should match the mission statement in the brochure. Responding to Mr. Henderson, Mrs. Herbert indicated that the statement in the Strategic Plan was inclusive of the statement read by Mr. Gaddis but slightly longer, and there would be no conflict. Mr. Henderson stated that he did not see any conflict between the Strategic Plan and the shortened mission statement and suggested using this statement for the brochure. Mr. Gaddis stated that he liked this idea.

DOVER HUMAN RELATIONS COMMISSION MEETING OF FEBRUARY 15, 2018 PAGE 5 Responding to Mr. Gaddis, Mrs. Stein indicated that the decision about whether the brochure and the Strategic Plan should match was not hers to make. She stated that the topic on the current agenda was “Proposed Revisions to DHRC Brochure,” and if members wished to adopt a new Strategic Plan, this should be placed on a future agenda for consideration, noting that there may be more wide-ranging changes. Mr. Fleming indicated that he liked the shortened statement for the brochure, noting that the brochure is the Commission’s public relations piece and would be given to people who really do not care about the DHRC’s Strategic Plan, and Mrs. Herbert concurred. Mrs. Herbert moved to recommend amending the DHRC brochure to replace the existing mission statement with the version read by Mr. Gaddis. The motion was seconded by Mr. Fleming and unanimously carried. Updates Community Engagement Committee (Mullen) No update was provided. Commission Members’ Announcements Mr. Henderson reviewed a newspaper article provided by Mr. Fleming, entitled “Dover St. Patrick’s Day Parade Seeks Participants” (Attachment #2). Mr. Fleming suggested that members wear their green DHRC shirts and march in the parade as a Commission. Mr. Gaddis stated that he liked the idea. Responding to Mrs. Herbert, Mr. Fleming indicated that he hoped members would carry a banner advertising the Dover Human Relations Commission, noting that members had been looking for ways to get public exposure. Mrs. Herbert indicated that she had been thinking more about having a table at some of the events at Legislative Hall. She stated that she would not participate in a parade but was willing to sit at a table. Mr. Gaddis and Mr. Fleming expressed interest in attending. Mr. Fleming suggested polling the Commissioners who were not in attendance. Mr. Henderson stated that he was in favor of the DHRC being involved but would probably not participate. He indicated that he would think about it further. Mr. Fleming moved for adjournment, seconded by Mr. Gaddis and unanimously carried. Meeting adjourned at 6:52 p.m. Theodore A. Henderson Chair TAH/JS/dd S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Misc-Minutes\HUMAN RELATIONS COMMISSION\2018\02-15-2018 DHRC Minutes.wpd Attachments Attachment #1 - Flyer, entitled “Conflict Resolution: A Primer,” provided by Mr. Fleming Attachment #2 - Newspaper article, entitled “Dover St. Patrick’s Day Parade Seeks Participants,” provided by Mr. Fleming

ATTACHMENT #1 DHRC Meeting of 02/15/2018 Conflict Resolution: A Primer Central Delaware Chamber of Commerce Han d 0J,JJ~JQf----tnts=p-fe5entatjQ n are ava iIa b Ie _..---=-- .~ February 14, 2018 C- 'Online @http://bit.ly/2sw8iax Presented By: Williams Garcia & Associates Williams-Garcia & Associates

ATTACHMENT #2 DHRC Meeting of 02/15/2018

Monthly Report January 2018 Office of City Assessor

ASSESSOR’S REPORT Number of Deeds Stamped for Transfer Tax Dollar Amount for the Month of Jan. 2017/2018 the Month of Jan. 2017/2018 40 33 34 $400 $303 28 Thousands 28 30 20 13 15 6 6 $200 $50 $72 $17 5 2017 $19 $0 $4 $3 10 0 2017 0 $0 2018 2018 First Time Buyer for the Month Jan. 2017/2018 Realty of Jan. 2017/2018 PropertySales in Dollars Received Prior to Recording 40 33 23 $30 $20 30 Res. Non‐First Millions Time Buyers $20 13 15 $10 $3 $5 $2 $3 $0 $0 $0 20 2017 Res. First Time $0 10 Buyers 2018 0 2017 2018 Major Updates Nov ‐ 17 Dec ‐17 Jan ‐ 18 Assessment Change $4,399,200 $16,433,300 $10,792,100 Residential Sales Ratio Report Sales in Study Total Assessed Total Sale Price Ratio PRD Value 24 $3,683,500 $3,913,315 0.94 1.01 1

ASSESSOR’S REPORT Ratio – Assessed Value divided by Sale Price. PRD – Mean – A PRD above 1.03 tends to indicate assessment regressivity – high valued properties are under appraised relative to low valued properties. A PRD below .98 tends to indicate assessment progressivity – high valued properties are relatively over appraised. Points of Interest Scanning & Filing ‐ All new deeds are being scanned and attached to the CAMA software for easy retrieval. ‐ All appeal documents and correspondence are being scanned and attached to the CAMA software for easy retrieval. ‐ All old property record cards are being scanned and indexed into Fortis. Assessor’s Office ‐ Delinquent Tax Bills with door hangers for properties with outstanding property taxes ‐ Supplemental Bills were mailed out totaling $47,214.45 2

FEB 15, 2018 CITY OF DOVER PAGE: 1 08:59 AM SALES RATIO REPORT CA324 PARID NBHD LUC ADDRESS UNITS STYLE YRBLT STORIES SFLA GRADE CDU TOTAL APPR SALE DT PRICE ASR ED05-066.12-01-23.00 3 R10 154 PINE VALLEY RD 1 3 1984 1.5 4290 B+ AV 362,300 05-JAN-18 310,000 ED05-067.01-02-03.00 18 R10 462 TOPAZ CIR 1 5 2006 2 2612 B AV 234,900 23-JAN-18 232,000 ED05-067.14-02-59.00 2 R10 11 FOREST CREEK DR 1 13 1975 2 1273 C- AV 81,200 02-JAN-18 84,000 ED05-067.14-03-69.00 2 R10 20 MEADOW GARDEN LN 1 16 1976 1 1536 C AV 136,900 23-JAN-18 186,000 ED05-067.17-02-11.00 3 R10 418 W CARNOUSTIE RD 1 5 2000 2 2220 B+ AV 219,400 19-JAN-18 225,000 ED05-068.09-01-57.00 8 R10 650 VISTA AVE 1 8 2005 2 2295 B GD 227,100 26-JAN-18 203,900 ED05-068.10-02-58.00 13 R10 920 BUCK DR 1 14 1964 1 1579 C GD 142,400 12-JAN-18 164,900 ED05-068.10-03-42.00 13 R10 517 BUCKSON DR 1 14 1964 1 1162 C AV 127,400 05-JAN-18 140,000 ED05-068.10-03-86.00 13 R10 956 MCDOWELL DR 1 16 1968 1 1546 C FR 117,000 05-JAN-18 162,900 ED05-068.10-04-51.00 13 R10 325 WEST WIND DR 1 5 2001 2 1794 C+ AV 155,200 24-JAN-18 199,900 ED05-068.17-02-61.00 8 R10 307 N STATE ST 1 5 1910 2 2688 B+ GD 206,400 31-JAN-18 227,000 ED05-068.19-06-07.00 6 R10 448 NOB HILL RD 1 2017 2 1440 B- AV 177,800 22-JAN-18 205,990 ED05-076.05-01-20.00 14 R10 233 N CAROLINE PL 1 5 1992 2 2204 B- AV 176,000 12-JAN-18 111,825 ED05-076.05-02-29.00 14 R10 57 STONEY DR 1 8 1986 2 1763 C+ AV 135,900 29-JAN-18 181,000 ED05-076.05-04-01.007 102 R50 36 COURTSIDE DR 1 20 1978 1 1008 C- AV 43,100 29-JAN-18 45,000 ED05-076.06-02-01.00- 103 R50 5 HARLECH HALL 1 20 1973 1 794 B GD 56,800 29-JAN-18 58,000

FEB 15, 2018 CITY OF DOVER PAGE: 2 08:59 AM SALES RATIO REPORT CA324 PARID NBHD LUC ADDRESS UNITS STYLE YRBLT STORIES SFLA GRADE CDU TOTAL APPR SALE DT PRICE ASR 822 ED05-076.06-05-02.00 17 R10 197 CONTINENTAL DR 1 5 1984 2 2288 B AV 207,100 22-JAN-18 215,000 ED05-076.06-08-13.00 14 R10 207 N CAROLINE PL 1 5 1988 2 2387 B- AV 191,000 22-JAN-18 240,000 ED05-076.07-01-03.01 2 R10 1190 MADISON CT 1 13 1978 2 1332 C- AV 96,600 08-JAN-18 73,000 ED05-077.11-02-84.00 6 R10 529 ROBERTA AVE 1 14 1967 1 1130 C GD 137,700 26-JAN-18 153,000 ED05-085.08-02-48.00 12 R10 226 WINTERBERRY DR 1 5 1965 2 2018 C+ AV 160,500 17-JAN-18 180,000 ED05-085.12-01-51.00 12 R10 296 KESSELRING AVE 1 5 1964 2 1550 C+ AV 150,200 12-JAN-18 139,900 LC05-058.17-04-37.00 1 R10 143 GORDON DR 1 11 1988 1 1242 D+ AV 69,600 29-JAN-18 90,000 LC05-058.18-01-11.00 1 R10 71 KAREN PL 1 11 1992 1 1188 D+ AV 71,000 26-JAN-18 85,000

CITY CO UNCIL - FY 17/18 Page 1 of 3 CITY COUNCIL COMMUNITY ENHANCEMENT FUND JULY 1, 2017 - MARCH 1, 2018 110-1200-512.30-37 Current Balance - $18,384.48 COMMUNITY ENHANCEMENT FUND - $2,500 FOR EACH COUNCIL MEMBER PER DISTRICT AND $5,000 FOR THE AT-LARGE COUNCIL MEMBER. THE PURPOSE OF THE BUDGETED AMOUNT $25,000.00 FUND IS TO ALLOW MEMBERS TO CONTRIBUTE FUNDS TO A SMALL PROJECT OR COMMUNITY NEEDS IN EACH DISTRICT. TOTAL $25,000.00 COUNCIL P.O. #/ TOTAL YEAR TO DATE SPONSOR VENDOR DESCRIPTION INVOICE # CHARGES DATE BALANCE 07/12/17 Anderson Inner City Cultural Councilman Anderson authorized the use of Email dated $600.00 $600.00 $24,400.00 League, Inc. $600.00 of his community enhancement funds 07/11/17 from to fund 50% of the membership dues for 5 David needy students to participate in the Sankofa Anderson to African Drum and Dance Troupe. City Clerk's Office 07/16/17 Anderson MLK Jr. Educational Councilman Anderson authorized the use of Email dated $500.00 $1,100.00 $23,900.00 Community Center, $500.00 of his community enhancement funds 07/16/17 from Inc. to help pay for breakfast and lunch for the David Saturday Academy participants. Anderson to City Clerk's Office 07/26/17 Slavin Central Delaware Councilman Slavin authorized the use of Email dated $670.56 $1,770.56 $23,229.44 Habitat for Humanity $670.56 to purchase incidental equipment and 07/26/17 from play apparatus for the Habitat for Humanity's Tim Slavin to pop up parks/play streets program. It was Traci noted that the games would be usable for future McDowell 07/31/17 Hare Air Force Ball events too. Hare authorized the use of $500.00 Councilman Dover Downs $500.00 $2,270.56 $22,729.44 Committee for the deposit to reserve the Dover Downs Banquet Event ballroom for 436 Squadron's Annual Air Force Order (BEO) Ball. #24,727 dated 06/27/17 08/02/17 Cole Dover Library Councilman Cole authorized the use of his Sam's Club $397.50 $2,668.06 $22,331.94 Foundation community enhancement funds to reimburse receipt dated the Dover Library Foundation for the purchase 08/15/17; of bottled water for the Dover Comic Con 2017 Email dated event. 08/02/17 from Scott Cole to Traci McDowell 08/07/17 Neil 3d Airlift Squadron Councilman Neil authorized $100.00 of his Email dated $100.00 $2,768.06 $22,231.94 Booster Club community enhancement funds to be donated 08/07/17 from to the 3d Airlift Squadron Booster Club for the Fred Neil to Dover Air Force Base Open House. Traci McDowell 08/14/17 Anderson Boys and Girls Club of Councilman Anderson authorized a donation of Emails dated $100.00 $2,868.06 $22,131.94 Delaware $100.00 of his community enhancement funds 08/08/17 and to the Boys and Girls Club of Delaware, for the 08/14/17 from Greater Dover Boys and Girls Club - 4th District David children. Anderson to Debbie Krueger 08/14/17 Anderson City of Dover Parkland Councilman Anderson authorized a donation of Email dated $250.00 $3,118.06 $21,881.94 Reserve $250.00 of his community enhancement funds 08/14/17 from for the Back to School Giveaway and Rib-Off David Fundraiser Initiative (to be credited to the City's Anderson to Parkland Reserve) Debbie Krueger 03/01/18 S:\BUDGETS\Coun-18.qpw

CITY CO UNCIL - FY 17/18 Page 2 of 3 08/23/17 Cole Dover High School Councilman Cole authorized $300.00 of his Email dated $300.00 $3,418.06 $21,581.94 AFJROTC Booster community enhancement funds to help pay for 08/23/17 from Club storage units for the air rifles used by the Rifle Scott Cole to Team. Traci McDowell 09/08/17 Polce City of Dover Clearing Councilman Polce authorized the Email dated $250.00 $3,668.06 $21,331.94 Account - Rec allocation of $250.00 of his community 09/08/17 from Revenue enhancement funds for the Dover Park Tanner Polce Revitalization Event on 09/09/17. to Donna Mitchell 09/08/17 Lewis City of Dover Clearing Councilman Lewis authorized the allocation of Email dated $250.00 $3,918.06 $21,081.94 Account - Rec $250.00 of his community enhancement funds 09/08/17 from Revenue for the Dover Park Revitalization Event on Tanner Polce 09/09/17 to Donna Mitchell 09/11/17 Slavin City of Dover Clearing Councilman Slavin authorized the allocation Email dated $250.00 $4,168.06 $20,831.94 Account - Rec of $250.00 of his community enhancement 09/07/17 from Revenue funds for the Dover Park Revitalization Event on Tim Slavin to 09/09/17 Roy Sudler and Donna 09/07/17 Sudler City of Dover Clearing Councilman Sudler authorized the allocation Mitchell Email dated $300.00 $4,468.06 $20,531.94 Account - Rec of $300.00 of his community enhancement 09/07/17 from Revenue funds for the Dover Park Revitalization Event on Roy Sudler 09/09/17 09/19/17 Anderson Interdenominational Councilman Anderson authorized the Email dated $520.00 $4,988.06 $20,011.94 Ministerial Alliance of designation of $520.00 to the 09/19/17 from Dover and Vicinity Interdenominational Ministerial Alliance of David (IMA) Dover and Vicinity (IMA) for the Expungement Anderson to Clinic on 11/03/17. The funds are for Dover City Clerk's residents. The cost is estimated to be $52 per Office 11/13/17 Anderson Interdenominational person. Councilman Anderson authorized the Email dated $380.00 $5,368.06 $19,631.94 Ministerial Alliance of designation of $380.00 for the Community, 11/11/2017 Dover and Vicinity Family, and Fellowship Dinner from David (IMA) Anderson to City Clerk's Office 11/13/17 Slavin National Council on Councilman Slavin authorized the designation Email dated $697.46 $6,065.52 $18,934.48 Agricultural Life and of $697.46 for playstreets equipment. It was 07/26/17 from Labor Research Fund, noted that the games would be usable for future Tim Slavin to Inc. (NCALL) events too. (Note: $670.56 was previously paid Traci to Central Delaware Habitat for Humanity for the McDowell and purchase of these items based upon the email invoice correspondence received; however, the items #20171031 were actually purchased and invoiced by NCALL. Habitat is supposed to return the $670.56 that they received in error.) 12/08/17 Neil W hite Oak/Town Point Councilman Neil authorized the designation of Email dated $50.00 $6,115.52 $18,884.48 Civic Association $50.00 to the W hite Oak/Town Point Civic 12/08/17 from Association to help with Christmas donations for Fred Neil to Dover families in need of assistance Traci McDowell 01/23/18 Lewis Dover Fire Councilman Lewis authorized the designation of Letter from $500.00 $6,615.52 $18,384.48 Department/Robbins $500.00 of his community enhancement funds Dover Fire to Hose Co. to Dover Fire Department for the purchase of Lewis dated new equipment for the fire apparatus currently 1/18/18. on order. Personally delivered to Clerk by Lewis on 1/22/18. $6,615.52 $18,384.48 03/01/18 S:\BUDGETS\Coun-18.qpw

CITY CO UNCIL - FY 17/18 Page 3 of 3 Budgeted District Council Sponsor YTD Expenditures Balance Amount $5,000.00 At-Large Slavin $1,618.02 $3,381.98 $2,500.00 1st District Lindell $0.00 $2,500.00 $2,500.00 1st District Polce $250.00 $2,250.00 $2,500.00 2nd District Hare $500.00 $2,000.00 $2,500.00 2nd District Lewis $750.00 $1,750.00 $2,500.00 3rd District Cole $697.50 $1,802.50 $2,500.00 3rd District Neil $150.00 $2,350.00 $2,500.00 4th District Anderson $2,350.00 $150.00 $2,500.00 4th District Sudler $300.00 $2,200.00 TOTAL $6,615.52 $18,384.48 03/01/18 S:\BUDGETS\Coun-18.qpw

CITY MANAGER’S MONTHLY REPORT JANUARY 2018

Average Disconnects 112 96 92 71 69 61 58 53 4850 5860 4751 26 49 3836 3332 2521 2423 3639 Average Accounts Cut Per Day Average Accounts Available to Cut Per Day

Payment Agreements / Extensions 800 700 600 500 400 300 200 100 0 Jan- Feb- Mar- Apr- May- Jun- Aug- Sep- Oct- Nov- Dec- Jan- Jul-17 17 17 17 17 17 17 17 17 17 17 17 18 Series1 487 385 467 525 523 436 501 695 525 554 455 448 688 Work Orders Processed 2,500 2,000 1,500 1,000 500 0 JAN-17 FEB-17 MAR-17 APR-17 MAY-17 JUN-17 JUL-17 AUG-17 SEP-17 OCT-17 NOV-17 DEC-17 JAN-18 Jan- Feb- Mar- Apr- May- Jun- Aug- Sep- Oct- Nov- Dec- Jan- Jul-17 17 17 17 17 17 17 17 17 17 17 17 18 Series1 1,437 1,478 1,665 1,325 1,515 1,996 1,955 2,132 1,811 1,820 1,664 1,439 1,730 CUSTOMER PAYMENT USAGE 80,000 60,000 40,000 20,000 0 Drive-Thru Over the Mail, Drop Box Credit Cards Bank Drafts Window Counter 2018 YTD 13,967 30,951 115,932 1,425 12,936 2017 YTD 17,329 31,337 111,253 1,252 13,223

Total Accounts Bank Drafted 2500 2000 1500 1000 500 0 January February March April May June July August September October November December 2018 1564 1702 0 0 0 0 0 0 0 0 0 0 2017 1668 1747 2214 1660 2226 1662 1863 1989 1723 1806 1736 2366 Customer Payments Made Through Bank Draft 450000 400000 350000 300000 250000 200000 150000 100000 50000 0 January February March April May June July August September October November December 2018 264766.1 327319.34 0 0 0 0 0 0 0 0 0 0 2017 279823.56 297914.5 342455.53 256771.02 339351.31 267485.44 351745.72 424715.11 354068.36 319522.02 279483.31 354405.19

ELECTRIC DEPARTMENT Electric Divisions System Peak Total System Load Number of New Month outages customers May 16 56,586 Services May 16 128.16 June 16 65,414 May 16 2 206 May 16 13 June 16 133.59 July 16 80,114 June 16 14 601 June 16 53 July 16 165.92 July 16 9 307 July 16 13 Aug 16 162.61 Aug 16 83,086 Aug 16 9 214 Aug 16 13 Sept 16 159.99 Sept 16 67,117 Sept 16 7 915 Sept 16 35 Oct 16 116.94 Oct 16 57,707 Oct 16 8 224 Oct 16 27 Nov 16 98.27 Nov 16 54,812 Nov 16 6 4293 Nov 16 41 Dec 16 101.04 Dec 16 60,179 Dec 16 5 207 Dec 16 37 Jan 17 63,172 Jan 17 3 12 Jan 17 40 Jan 17 113.04 Feb 17 1 2 Feb 17 31 Feb 17 106.4 Feb 17 54,811 Mar 17 4 160 Mar 17 15 Mar 17 108.2 Mar 17 60,690 Apr 17 4 114 Apr 17 58 Apr 17 107.03 Apr 17 54,062 May 17 5 148 May 17 58 May 17 57,823 June 17 7 3084 June 17 25 May 17 133.93 July 17 19 2556 July 17 90 June 17 155.81 June 17 70,081 Aug 17 8 1466 Aug 17 24 July 17 162.88 July 17 79,883 Sept 17 2 1094 Sept 17 31 Aug 17 157.18 Aug 17 74,534 Oct 17 5 2311 Oct 17 83 Sept 17 64,235 Nov 17 7 176 Nov 17 41 Sept 17 137.01 Dec 17 2 261 Dec 17 25 Oct 17 129.11 Oct 17 59,890 Jan 18 4 263 Jan 18 17 Nov 17 98.13 Nov 17 56,552 Dec 17 108.57 Dec 17 62,992 Jan 18 116.70 Jan 18 67,204 Electric Monthly Outage Report The annual outage goal will be less than 295 minutes per customer, which is a Delaware Standard. This will be measured by calculating the System Average Interruption Duration Index. FY 18 YTD FY 17 FY 16 40.78 26.24 27.62 Controllable Outages Average Response Time Annual goal is less than 40 Goal is less than 30 minutes Month Year-to-date Month Year-to-date 4 19 48 Minutes 34.28 Minutes PROGRAM UPDATES JAN 18 JAN 17 FY18 YTD Tree Trimming 361 261 2489 Number of Oil Releases 0 0 2 Lost Time Accidents – All Electric Utility Divisions 0 0 1 New Services 17 40 311

HUMAN RESOURCES January 2018 Jan Feb March April May June* July Aug Sept Oct Nov Dec Jan Total Category 17 17 17 17 17 17 17 17 17 17 17 17 18 Caucasian* 299 296 293 290 289 291 292 290 291 288 285 285 288 n/a Minorities* 71 71 72 73 73 74 79 76 77 74 75 75 76 n/a Hired 5 1 5 1 3 3 9 1 8 1 1 3 5 46 Terminated/Resigned/ 6 4 7 3 4 3 3 6 6 6 3 3 1 55 Retired/Other Transferred/Promoted 2 0 1 1 1 0 3 1 1 3 1 4 6 24 Jobs Posted 2 6 7 5 2 1 7 1 2 4 3 2 6 48 Workers Comp. Injuries 2 2 2 2 4 3 1 0 6 3 2 3 3 33 Workers Comp. Hours 259 252 397 275 648 475 417 396 173 202 227 352 106 4179 *335 Full-time Employees: Part-time Employees: 29 (3 Pitts Center, 1 Recreation, 15 Library, 1 Customer Service, 1 Central Services, 8 Police Department) -Numbers do not reflect, temporary, seasonal, relief fire dispatchers, committee or council members. * Updated Position Hired: Customer Service Clerk I (part-time); Gardener I; (2) Utility Maintenance Mechanic I; Inspector I (Code Enforcement) Position Transferred/Promoted: Motor Equipment Operator II, Streets to Motor Equipment Operator II, Grounds; Motor Equipment Operator II to Field Supervisor I (Grounds); Store/Keeper Buyer II to temporary Contract & Procurement Manager; Acting City Manager to City Manager; Library Assistant to Librarian I; Assistant Controller/Treasurer to Controller Treasurer Position Terminated/Resigned/Retired: Police Officer Positions Posted: Motor Equipment Operator II, Water/wastewater; Utility Maintenance Mechanic II (In-House); Billing Supervisor (Customer Service); Relief Fire Dispatcher; Service Center Clerk (part-time) Pitts Center, Motor Equipment Operator II, Streets (In-House) Recruitment Information (Positions closed in January) Position Total Female Male Unknown Black White Hispanic Asian/Pacific American Two Or Unknown In Out Islander Indian/Alaskan More Dover Dover Native Motor Equipment 7 - 7 - 2 5 - - - - - 3 4 Operator II Water/wastewater Utility Maintenance 3 - 3 - - 3 - - - - - 1 2 Mechanic II, In-House Admin. Assistant, City 0 - - - - - - - - - - - - Clerk (In-House) Motor Equipment 0 - - - - - - - - - - - - Operator II Streets (In-House) Relief Dispatcher 7 1 5 1 1 4 - - - 1 1 2 5 Service Center Clerk 31 20 8 3 11 12 2 - 1 1 4 19 12 Open or Currently Recruiting* Open or Currently Jan Feb March April May June July Aug Sept Oct Nov Dec Jan Recruiting by Dept. 17 17 17 17 17 17 17 17 17 17 17 17 18 Electric 4 4 4 4 4 5 7 7 8 8 9 7 7 Public Works 5 5 6 6 6 7 8 11 13 13 12 14 11 Police 5.5 6 7.5 9.5 9 8 6.5 6.5 .5 3.5 3.5 3.5 4.5 All Other Departments 11.5 11.5 12 10 9.5 9 7.5 7.5 8 10.5 11.5 9.5 8 Totals 26 26.5 29.5 29.5 28.5 29 29 32 29.5 35 36 34 30.5 *Not used for Budgeting Purposes  The following has been updated to reflected the Fiscal 2017-18 Budget Electric: Lineman 1st Class, Lineman 2nd class, Electric Director, (2) Substation Technician, Groundworker, Electric Meter Technician Crew Leader Public Works: Motor Equipment Operator II (water/wastewater); Civil Engineer, (3) Motor Equipment Operator I (Sanitation), (3) Motor Equipment Operator II (Grounds); Crew leader (Streets); Crew Leader (Sanitation); Mechanic II; Police: Cadet; (4) Police Officers All Other Departments: Assistant Controller/Treasurer; Billing Supervisor (Customer Service); (1) Customer Service Clerk I (part-time); Budget Analyst; Office Assistant; Administrative Assistant (City Clerk’s Office); Library Assistant, Librarian I (part-time) Library Page (part-time), Library Clerk I (part-time)

HUMAN RESOURCES (Continued) Turnover Statistics 2010 2011 2012 2013 2014 2015 2016 2017 2018 Total Turnover % 5.57 6.75 11.00 10.91 6.02 12.05 8.68 15.36 .27 Termination Turnover % 0.27 1.08 0.29 1.47 .57 .28 .54 1.92 - Resignation Turnover % 2.12 4.05 5.21 5.01 2.29 7.56 6.24 7.41 .27 Retirement Turnover % 3.18 1.62 5.50 4.42 3.15 4.20 1.90 4.39 - Other - - - - - - - 1.65 - 2012 Healthcare cost sharing implemented; 2013 Healthcare cost sharing implemented for DOE 2016 RIF in Economic Development Average Employees 2010 2011 2012* 2013* 2014 2015 2016 2017 2018 Total Number of Employees 21 25 38 37 21 42 32 56 1 Separating from Service Average Number of Full-time 362 356 333 325 331 333 340 337 335 Employees Average Number of Part-time 16 15 12 14 18 24 28 28 29 Employees * Healthcare cost sharing implemented Workers Compensation Cost CY 2018 $7 $2 Department $13 $2 Total Cost (In thousands) Total $24,000

INFORMATION TECHNOLOGIES Service Requests Resolved 60 49 50 44 41 38 36 40 31 31 29 27 27 30 22 23 22 20 10 0 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Programming Requests Completed 40 34 29 28 29 30 24 21 22 23 18 20 19 20 20 17 10 0 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Page Views - City of Dover Web Page 30,000 25,000 27,522 27,338 25,578 25,417 25,344 23,269 20,000 23,724 22,895 24,034 22,554 Pages Viewed 20,417 19,913 15,000 10,000 17,293 5,000 0 Jan-17 Feb-17 Mar-17 Apr-17 May-17 Jun-17 Jul-17 Aug-17 Sep-17 Oct-17 Nov-17 Dec-17 Jan-18 Noteworty: Completed Network storage upgrade with Dell Tyler completed installation of servers for new ERP Reed Street 3rd floor training room setup for Tyler training

January 2018 Monthly Report Highlighted Special Events & Attendance: Dr. Seuss Day 225 Vietnam: A Look Back on the 50th Aniversary 120 of the Tet Offensive Celebrarte The Arts - Artist, Clarke V. Fox 27 Total Items Checed Out: 30,389 Programs: Offered Attended E-books: 2,914 Adult 64 972 New Library Cards: 301 Teens 21 100 Children 47 790 Library Card Holders: 36,453 Job Center 32 164 Service Area Population: 62,527 Library Visitors: 22,438 Meeting Rooms Usage: 966 Computer Users: 4,060 Wireless Users: 1,313 Items Loaned to/Received from Other Libraries: 6,286

Parks & Recreation January Monthly Report Parks & RecreaƟon Highlights  Master Planning for Dover Park conƟnues. The solicita on of Professional Services for Master Planning at Dover Park was adver sed in January. With four (4) responses submi ed, the review panel scored and ranked the proposals based on experience, program management, staff, costs, and loca on. A er review, Whitman Requardt & Associates, LLP was selected as the vendor to recommend to the City Council for approval.  Phase I of the Master Plan for SchuƩe is underway. Key staff members are mee ng on a regular bases to move specific items from Phase 1 forward. Focus has shi ed to donated lands on the west side of the park to be prepared for athle c field usage; the installa on of the Disc Golf Course; and con nua on of the Trail Loop. This will offer an opportunity to gain field space, increase our outdoor programming and will have less impact on the looped trail system once it is constructed.  The Bicentennial Playground is ready for kids! Construc on has been completed. The signage has been ordered. A ribbon cu ng has been planned for Tuesday, February 20th. Benches for ConƟnental Park are planned for installa on in March.  Our Winter 2018 Indoor Leagues are rolling in the people and fun! Indoor Field Hockey is hos ng an Elementary School, a Middle School, a High School, an Adult Women and an Adult Co‐Ed division. Hockey consists of 65 teams with 569 players. 275 youth basketballers are playing full court with team prac c‐ es during the week and games on Saturday mornings. Girls High School Lacrosse hosts 6 teams with 48 players and is ac on packed! Friday nights, our Youth Soccer League is a hit for 68 youth! Looking for something to check out, join us for the best sports games in town! Bicycle/Pedestrian SubcommiƩee - The Subcommi ee meets again on February 6, 2018. Silver Lake Commission - The Commission will meet again in March. Personnel and Training Updates - No training to report for January. January Enrollment Summary Category FY18 FY17 General Recrea on 104 129 Sports 143 134 Trips 29 80 Leagues 960 720 Camps 0 8

Recreation Revenue Breakdown Revenue Breakdown January 2018 January 2017 General Recrea on $842.00 General Recrea on $1,437.00 Sports $1,735.00 Sports $1,656.50 Trips $967.00 Trips $1,080.00 Leagues $1,864.00 Leagues $990.00 Building & Field Rentals $0 Building & Field Rentals $410.00 Camps $210.00 Camps $35.00 Youth Connec ons/CSW $1,073.00 Youth Connec ons/CSW $1,576.40

John W. Pitts Recreation Center – January 2018 Total Program Attendance Facility Usage By The Hour Facility Usage By The Hour January 2018 FYTD 18 January 2017 FYTD 17 Open Gym 328.5 2,409 311 2,335.5 Fitness Classes 16 151 39.5 209.5 Leagues 309.5 801.5 274.5 760 Camps 0 925 0 988.5 Sports Classes 16 32 46 85 Meetings & Rentals 10.5 185.5 14 92 Enrichment Classes 0 9 0 5.5 Total Facility Usage Hours 680.5 4,513 685 4,476 ** Program Attendance figures includes daily participants, parents and spectators in the facility. Program Attendance** January 2018 FYTD 18 January 2017 FYTD 17 Total 15,519 38,418 13,475 35,043 Open Gym 359 1,986 505 2,200 Fitness Classes 56 548 125 807 Leagues 14,623 31,345 11,755 28,627 Camps 0 1,022 0 1,284 Sports Classes 412 657 816 1,139 Meetings & Rentals 69 2,717 274 958 Enrichment Classes 0 143 0 28 Since our opening in late April 2008, we have had 544,000 guests at the John W. Pitts Recreation Center.

PUBLIC WORKS Construction Inspection Subdivisions Site Development The following required inspection services The following required inspection services Seskinore Court The Grande, Building 4 Chestnut Grove Chesapeake Utilities Dover Campus Clearview Meadows Eden Hill Medical Center Eden Hill Reed Street Apartments Nottingham Meadows Leander Lakes Patriot Village Eden Hill Commercial Center Tall Pines Islamic Society of Central Delaware Whatcoat Apartments Panera Bread Blue Hen Apartments Enterprise Business Park Dover Christian Church Modern Maturity Center Longhorn Steak House Sanitation JANUARY 18 FYTD 18 JANUARY 17 FYTD 17 Trips to DSWA Sandtown Landfill 185 1,445 177 1,211 Total Tonnage to DSWA 942.02 7,665.30 922.48 6,887 90-Gallon Containers Delivered 52 439 83 438 300-Gallon Containers Delivered 0 0 0 0 Total Man Hours-containers Delivered 16 147 47 185

CURBSIDE RECYCLING STATS TOTAL # OF TOTAL # OF HOUSEHOLDS ACCOUNTS WEIGHT/LBS. AVE. LBS. COLLECTED January 2018 21,486 9,571 260,800 12.14 Streets JANUARY 18 FYTD 18 JANUARY 17 FYTD 17 Signed Installed 1 79.00 12 68 Signs Repaired 14 56.00 40 79 Curbs Painted Yellow (feet) 0 1,118.00 0 3,296 New Post Installed 7 35.00 14 50 Storm Catch Basins Repaired 0 6.00 0 9 Storm Catch Basin Repairing (Hrs.) 0 45.00 0 13.50 Storm Catch Basins Cleaned 1 45.00 18 41.00 Storm Catch Basins Cleaning (Hrs.) 1 38.00 8 2,244.00 Hot Mix Patching (Tons) 0 13.60 0 2.41 Hot Mix Patching (Hrs.) 0 20.00 0 0.00 Cold Mix Patching Hrs.) 15 54.83 0 65.25 Concrete Work (Hrs) 1 157.00 4 26 Concrete Patching (Cubic Yards) 0 24.90 0 4.23 Ditch Work (Hrs). 0 2.00 0 2 Street and Alley Maintenance (Hrs) 0 54.00 16 16 Street Sweeping (Miles) 126 6,569.24 809 8,429 Street Sweeping (Cubic Yards) 10 561.25 84 738 Leaves Collected (Cubic Yards) 575.0 11,194.00 329 11,939 Leaf Collection (Miles) 520 5,882.00 317 7,550 GROUNDS Work Orders Total Work Orders = 4 General = 2 Arborist = 2 Arborist Crew January 2018 January 2017 Trees Trimmed 15 25 Trees Removed 2 1 Stumps Removed 0 0 Trees Planted 0 0 Root Pruning 0 0 Beautification Crew Assisted arborist crew with trimming alleys. Designed flower beds with perennials and annuals Mowing Crew Started general cleanup for upcoming mowing season along mowing route. Assist arborist crew with trimming alleys.

Litter Removal Litter is being picked up on City properties as per the weekly schedule Litter person has been diligent in the reporting of destruction in City parks Miscellaneous Serviced snow machines for past / upcoming snow events Serviced mowing equipment for upcoming season Removed Christmas lights from Blue Coat Point Removed Christmas Wreaths from Loockerman Street Started trimming alleys on east side of the City of Dover Picked up and chipped 398 Christmas trees 3 Work orders complete (Yard Repair) GEOGRAPHIC INFORMATION SYSTEMS (GIS) Other Printed out 34"x54" posters for the library. Public Works Modified the Jet Truck Protocol Collector App to show what sewer lines have been jetted. Public Works ArcGIS Online Administration Public Works Created Water, Storm Water, and Sanitary Sewer plan maps for for MISS Utility Tickets. Public Works Determined the number of miles of Snow Critical Route and Emergency Snow Routes. Provided this along with total # of cul-de-sacs and areas of sidewalk snow removal. FLEET AND FACILITIES MANAGEMENT Fleet Maintenance PM Work Orders Completed: 7 Number of Tire Repairs: 8 Number of Road Repairs: 1 Other Work Orders: 50 Repair Hours: 249.1 Road Repair Hours: 4 Total Work Orders: 57 Fabrication Hours: 5 Misc. Hours: 51.4 PM Hours: 30.5 # Of Scheduled PM’s: 37 # Of Scheduled PM’s: Completed: 2

Major Program Updates January January MEASURE 2018 2017 DIFFERENCE Fleet Maintenance - Scheduled Preventative 2 out of 37 14 out of 37 Maintenance appointments - 32.43 % 5.41 % 37.84 % being kept (Quantity and Percentage) Facilities Maintenance Facilities - Routine work orders 28 out of 28 37 out of 39 completed within 5 days + 5.13 % 100 % 94.87 % (Quantity and Percentage) Facilities - Emergency work orders completed within 2 3 out of 3 1 out of 1 0% days (Quantity and 100 % 100 % Percentage) Water/Wastewater Divisions Dec 16 Jan 17 March 17 Feb 17 April 17 May 17 June 17 Total Water Prod. 132,009,000 139,873,000 153,874,000 126,731,000 142,087,000 171,797,000 183,692,000 Billed Consumpt. 114,760,000 114,760,000 120,373,000 150,473,000 127,958,000 127,958,009 161,418,000 Total Flow to County 114,682,000 141,147,600 120,431,000 115,346,000 123,927,000 170,213,000 136,745,000 City Readings 136,196,345 142,470,400 134,835,733 148,506,989 135,076,400 168,499,897 141,349,551 July 17 Aug 17 Sep 17 Oct 17 Nov 17 Dec 17 Jan 18 Total Water Prod. 195,693,000 183,352,000 172,501,000 172,453,000 134,533,000 140,498,000 150,207,000 Billed Consumpt. 179,460,000 169,521,000 169,521,000 159,271,000 136,701,000 132,513,000 127,083,000 Total Flow to County 125,926,000 178,219,000 139,090,000 153,736,000 120,538,000 109,877,000 137,422,000 City Readings 138,366,768 167,858,838 144,462,028 168,885,523 123,758,466 121,387,764 143,955,874 ENGINEERING SUMMARY Major Program Updates JANUARY 18 JANUARY 17 DIFF FY18 YTD FY17 YTD State and Federal Violations 0 0 0 0 0 Water Quality Complaints 11 2 +9 63 67 Plan Review Completed Within 30 days of Submission 4 10 -6 58 45

OPERATIONAL SUMMARY Task JANUARY 18 JANUARY 17 CURRENT FY Water Production - Daily Average 4,845,387 4,512,032 1,332,933,000 Average Field Response Time (goal is <30 minutes) 18.50 17.12 17.75 Water Mains Repaired 5 5 7 Water Service Lines Repaired 3 1 8 Wastewater Mains Repaired 0 0 1 Wastewater Service Lines Repaired 0 1 3 Sewer Lines Flushed - linear feet 25,181 32,552 262,004 Sewer Mains Videoed -linear feet 0 33 6,645 Sewer Manholes Cleaned 119 164 873 Total Fire Hydrants in Service 1,939 1,839 1,939 Total Water Meters in City Distribution System 14,774 14,553 14,746

City Planner’s Monthly Report Department of Planning & Inspections JANUARY 2018 Planning & Inspections Highlights Permitting for new residential construction remains strong both with one-family units and multi-family projects. The restart of con- struction in Patriot Village, a subdivision that had been dormant for a number of years is underway. Significant renovation/ reconstruction projects are also underway at the Preserve at What- coat (the renovation of Whatcoat Village Apartments; S-16-05) and at Liberty Court (S-16-22). Code Enforcement staff has been addressing delinquent Business Licenses. Also Staff began the renewal process for Rental Dwelling Permits and Public Occupancy Licenses. The Department of Planning & Inspections presented its Goals, Objectives and Priorities for 2018 at the City Council Workshop on January 26, 2018. Areas of Responsibility and Focus for 2018 include: Comprehensive Planning, Managing Development, Regu- latory and Process Improvements; Addressing Blight; Focusing on the Downtown Development District; Maintaining the BUZZ; Customer Service Enhancements; Opportunities; and Economic Development.

PROGRESS IN PICTURES 601 Swallow Tail Way—Clearview Meadows 45 S Queen Street The Preserve—980 Whatcoat Drive Blue Hen Apartments—501 Shrewsbury Ct. The Preserve—980 Whatcoat Drive Liberty Court—1289 Walker Road

Planning & Inspection Revenues FY ' 18 Actual (YTD) Revenue Stream FY '18 Budget January % of Budget Business License $1,467,000 $ 1,454,481 99% Trailer License $19,000 $ 17,556 92% Building Permits $800,000 $ 481,574 60% Cert. of Occupancy $13,000 $ 15,100 116% Public Occupancy $23,000 $ 16,025 70% Lodging House $14,000 $ 11,921 85% Plumbing/Heating/Air $115,000 $ 114,269 99% Rental Inspection Fee $437,000 $ 235,332 54% Miscellaneous $27,000 $ 8,424 31% Fire Protection Fees $65,000 $ 55,908 86% Code Enforcement $35,000 $ 22,125 63% Vacant Building Reg. $250,000 $ 148,825 60% Total P&I Revenue $3,265,000 $ 2,581,540 79% 31-Jan-18 PERSONNEL AND TRAINING Betty Sanchez joined the Code Enforcement Staff as a new Code Enforcement Officer on January 29, 2018. PLANNING OFFICE The Planning Office is part of the review process for certain types of construction activity permits (Building Permits, Sign Permits, etc.) and Certificate of Occupancy permits. For January 2018, Planning Staff was involved with review of 61 Permits and 24 Certificates of Occupancy permits. In comparison, January of 2017 saw a total of 60 Permits and Certifi- cates of Occupancy with 53 in January 2016. Staff also reviews new applications for Busi- ness Licenses and Rental Dwelling Permits.

COMPREHENSIVE PLAN IMPLEMENTATION Planning Staff continues to focus on the various implementation items identified in the 2008 Comprehensive Plan as amended. • The Planning Office continues to be involved in the following studies and projects: Re- storing Central Dover Community Plan implementation, the Dover/Kent County MPO Regional Bicycle Plan Update project, and Downton Dover Parking Study. • Planning Staff continues work on reviewing Dover’s Downtown Development District program management. Planner Julian Swierczek is tasked with the administrative activi- ties and is focusing on updates to program outreach materials. • The Planning Office worked on preparing a Final Report on the Non-Conforming Uses in Residential Districts and will be presenting it to City Council in February. Construction Activity • Construction activities continue at several multi-family residential projects including the, Leander Lakes Apartments (S-12-18), Phase 2 of the Blue Hen Apartment Complex (S-15 -12), and the reconstruction of Liberty Court Apartments (S-16-22). Projects nearing com- pletion are the renovations of Whatcoat Village Apartments (S-16-05) and the Tall Pines project at 1655 and 1665 Kenton Road (S-14-18). • There is residential construction activity in Clearview Meadows PND, Nottingham Mead- ows, Seskinore, Village of Cannon Mill and Patriot Village. • Building Permits were issued for renovations to create the House of Coffi at 14 Loocker- man Plaza following approval of a Conditional Use Site Plan (C-17-05). A permit was is- sued for interior improvements (equipment addition) at the Uzin Utz facility in the Garri- son Oak Technical Park. • Certificates of Occupancy were issued to one apartment building in Leander Lakes and to three (3) one family detached dwellings. Temporary Certificates of Occupancy were ex- tended for apartment buildings in the renovation project at Whatcoat Apartments and there were also Temporary Certificates issued to an apartment building in Blue Hen Apartments Phase 2 and to one apartment building in Liberty Court. JANUARY (2017) FY18 TOTAL FOR FY18 New Home Permits Issued 21 98 Value of Commercial Projects $1,516,167.00 $17,190,496.00 Downtown Incentives (Fees $382.00 $5,646.50 Waived)

BOARD AND COMMISSION ACTIVITY Planning Commission The Planning Commission did not meet on January 16, 2018. The next Planning Commission meeting is scheduled for Feb- ruary 20, 2018. Board of Adjustment The Board of Adjustment met on January 17, 2018. The next regular scheduled meeting of the Board of Adjustment is scheduled for February 21, 2018. The following application was considered: Applicant #V-17-17 —Property at 299 College Road. The Board moved to approve application V-17-17 based on the new information received including Staff comments for multi- plex dwellings in the RM-2 (Medium Density Residence) Zone. This is an addition to the decision of the Board made as a result of the hearing held on December 20, 2017, and refer- ence is made to that statement and decision. Historic District Commission • The Historic District Commission did not meet on January 18, 2018. The next Historic District Commission meeting is scheduled for February 15, 2018.

COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM CDBG FY17 Projects Homeownership Assistance Program CDBG funds will be used to provide homeownership assistance to first-time homebuyers who purchase affordable housing in the City of Dover. Two (2) families are currently un- der contract to purchase homes in March, and two (2) families have purchased affordable housing. Dover Interfaith Mission for Housing CDBG funds will be used to provide operation costs for the shelter. This project is under- way. Connections Community Support Program CDBG funds will be used to provide rapid re-housing/rental assistance services for homeless households within the City. Two (2) families have been provided rental assis- tance for affordable housing and one (1) motel voucher has been issued for emergency housing for one family. Milford Housing Homeowner Rehabilitation/Emergency Home Repair Programs CDBG funds will be used to rehabilitate existing owner occupied housing in the City that is in violation of the City’s Housing Code and complete emergency home repairs to elim- inate housing conditions that threaten the health and safety of low income homeowners. Five (5) families have received emergency home repairs, and bids have been advertised for one (1) single family home to be fully renovated. Habitat for Humanity CDBG funds will be used to complete exterior renovations to existing owner-occupied homes in the Restoring Central Dover Revitalization area. This project is underway. NSP Program The City provided $59,000 in NSP grant funds to Diamond State Community Land Trust to assist in acquiring a vacant or foreclosed property in the City of Dover. This property has been fully renovated and will be sold to a low to moderate income family. This prop- erty is a townhouse located in the Village of Westover.

Code Enforcement Activity—JANUARY Case Type # cases current # cases % staff initiated % staff initiated month YTD (July current month YTD to Decem- ber) No valid Rental Permit 4 11 75% 75% No valid Building Permit 7 44 86% 78% Tall grass and weeds 0 190 0% 75% Unregistered vehicle 15 67 67% 74% Abandoned vehicle 3 17 75% 70% Annual Housing Inspection 12 145 55% 80% Property Maintenance – 15 166 58% 55% Exterior Electric Termination 5 56 60% 93% Dover Code of Ordinances 16 166 50% 60% Zoning 0 15 0% 78% Total Cases Opened 77 876 Total # of Inspections For 301 Month

Dangerous Buildings, Vacant Buildings & Demolitions  954 Lincoln Street—The property was condemned and taken forward to City Council as a dangerous building on November 7, 2016. Council ordered the owner to demolish the structure by December 7, 2016. The asbestos survey and abatement have been completed. The mortgage company has requested time to make renovations. No repairs have been made as of December. The demolition specifications have been submitted for review by City Staff.  1175 Horsepond Road—The property was condemned on November 14, 2016 due to the dilapidated condition of the home. Notice was sent to the owner to repair or demolish the structure by February 23, 2017, or City Staff would take the property forward to City Council as a dangerous building. Property was presented to City Council on March 6, 2017; Council declared the property dangerous and ordered the owner to demolish by April 7, 2017. The owner is working to have the building demolished.  803 Westview Terrace—The in-ground swimming pool has been condemned. Notice has been sent to all lien holders regarding the code violations to the in-ground swimming pool. Staff took this property to City Council on August 7, 2017 as a dangerous building and Council ordered the Owner to demolish the pool by September 7, 2017, or City Staff would have the pool demolished. Notice has been sent to the lien holders to remove all items related to the pool removed and demolition specifications are being worked on.  2292 White Oak Road—The dwelling was condemned as unfit for human occupancy and notice was sent to the owner to repair or demolish the structure. City Staff took this prop- erty to City Council on August 7, 2017 as a dangerous building and Council ordered the Owner to demolish the house by September 7, 2017, or City Staff would have the struc- ture demolished. Notice has been sent to the lien holders to remove all items from the property that they wish too keep. The demolition specifications are due in January.  526 Fulton Street—The dwelling is condemned and a lien search has been requested.. At the council meeting on January 2, 2018, City Council approved staff’s recommendation for demolition of the structure. Notice was sent to all lien holders to make repairs to the dwelling by February 2, 2018, or the city staff would have the structure demolished.  113 Davis Circle— The dwelling is condemned and a lien search has been requested. At the council meeting on January 2, 2018, City Council approved staff’s recommendation for the demolition of the structure. Notice was sent to all lien holders to make repairs to the dwelling by February 2, 2018, or city staff would have the structure demolished.  Vacant Buildings—During the month of January, twenty-four (24) additional buildings were registered as vacant, and $31,750.00 in vacant building registration fees were col- lected.

Building Inspections & Licensing Summary July 2017– July 2016— Current January 2018 January 2017 January 2017 PERMITTING AND LICENSING Permits Issued JAN (2018) JAN (2017) FY 18 FYTD 18 FY17 FYTD 17 Administrative Permit 3 23 2 41 Building Addition/Renovation Permits 21 205 18 213 Building Permits 24 196 8 189 Demolition Permits 1 21 1 19 Fence Permits 8 72 7 51 Fire Prevention Permits 4 80 7 73 Mechanical Permits 67 394 51 307 Plumbing Permits 36 400 90 296 Sign Permits 14 99 21 113 Swimming Pool Permits 1 3 0 5 Subtotal 1493 1307 Business Licenses 46 2099 20 2108 Merchant Licenses 8 375 5 359 Contractor Licenses 26 1140 31 105 Subtotal 3614 2572 Lodging House Licenses 43 43 25 39 Public Occupancy 256 304 216 273 Rental Dwelling 1815 1898 1741 1870 Subtotal 2245 2182 Manufactured Homes 3 365 3 380 BUILDING INSPECTIONS Inspections JAN (2018) JAN (2017) FY 18 FYTD 18 FY17 FYTD 17 Building (Inspections/CBI/Site Meetings) 388 3354 386 2763 Plumbing/Mechanical 457 4109 561 3137 Certificate of Occupancy 24 170 8 112

Fire Marshal’s Office—At a Glance The Fire Marshal’s Office investigated a total of three (3) incidents during the month of January. Staff attended training in regards to fire dynam- ics. We have begun public office building inspec- tions and continue monthly daycares. Month Year to Date Previous Year to Date Annual Fire & Life Safety Inspections 20 117 127 Deficiencies From the Above Inspections 44 513 524 Fire Code Violations/Deficiencies/Complaints 23 204 268 C/O & Fire Equipment Acceptance Tests 11 84 96 Meetings & Walk Through 17 130 139 Fire Plan Review & DAC 10 108 85 Month Year to Date Previous Year to Date Accidental 3 totaling $20,600 20 totaling $194,100 $487.001 Undetermined 0 4 totaling $2,515,000 $121,600 Incendiary 0 18 totaling $284,002 $120,000 Arrest Made with DPD 0 0 - Investigation Time 12 hours 112 hours - Injuries 1 1 - Deaths 0 0 - Please feel free to contact our office at any time with any questions or concerns. Thank you!

JANUARY 2018 PLEASE NOTE – THIS REPORT PROVIDES TOP LINE INFORMATION ON THE OPERATING FUNDS. IF YOU WOULD LIKE ADDITIONAL INFORMATION, PLEASE FEEL FREE TO CONTACT THE FINANCE DEPARTMENT.

CITY OF DOVER ACTIVITY REPORTS JANUARY 2018 FINANCE DEPARTMENT ACTIVITY LEVELS FY17 YTD FY18 YTD BANK TRENDS Number of Deposits Made (Hand, ACH & Wire, Lockbox) 4,151 3,906 Total Amount of All Deposits $ 82,307,789 $ 81,095,689 Other Activity Number of Pay Periods 15 15 Number of Payroll Checks & Direct Deposits Issued 6,038 5,830 Number of Pension Checks Issued 1,768 1,785 Total Pension Benefits Paid - Defined Benefit Plan $ 3,046,918 $ 3,183,055 ACCOUNTS PAYABLE Number of Check Vouchers 3,420 3,690 Number of EFT Vouchers 1,506 1,466 Vouchers Dollar Amount Disbursed $ 39,703,295 $ 44,173,995 FY17 YTD Wages FY18 YTD Wages $85,279 $149,076 $116,321 $442,539 $509,948 $88,210 $435,558 $560,235 $275,029 $318,460 $868,251 $851,643 $909,431 $791,441 $9,790,241 $9,563,524 Regular Regular All over time All over time Vacation Vacation Sick Sick Terminal Leave - Retiree Vacation/Sick Payout Personal Terminal Leave - Retiree Vacation/Sick Payout Other Comp Time Personal Comp Time

City of Dover General Fund Summary Fiscal Year to Date (January 2018) Revenues Budget Actual % Property & Transfer Taxes $ 14,234,900 $ 13,977,945 98% Program Revenues 10,834,900 6,545,859 60% Utility Transfers 10,900,000 7,128,000 65% Grants 605,000 284,620 47% Interfund Services 5,376,200 2,981,304 55% All Other* 980,000 336,757 34% $ 42,931,000 $ 31,254,485 73% *Includes: Franchise Fees, Miscellaneous Revenues, Garrison Farm Rent, Verizon Grant and Other Reserves Expenditures Budget Actual % Program Expenditures $ 26,724,500 $ 14,035,002 53% Interfund Services 9,553,300 4,992,467 52% Debt Service 443,100 267,070 60% Post Retirement Benefits 2,063,000 1,032,000 50% Pension Fund Contributions 1,224,900 664,989 54% Capital Project Transfers 1,368,700 1,026,350 75% All Other* 1,483,500 674,115 45% $ 42,861,000 $ 22,691,993 53% *Includes: DDP Contribution, Misc. Grant Exp., Bank and CC Fees, Street Lights Expense, Inventory write-offs, & Uncollectibles: Trash and Other, Other Employment Exp. General Fund Revenues $16,000,000 $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $- Property & Program Utility Transfers Grants Interfund All Other* Transfer Taxes Revenues Services Budget Act ual General Fund Expenditures $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $- Budget Act ual

City of Dover Water/Wastewater Fund Summary Fiscal Year to Date (January 2018) Revenues Budget Actual % Customer Sales $ 14,535,200 $ 8,421,103 58% Impact Fees 440,000 1,266,173 288% Rents 391,400 172,220 44% Miscellaneous 72,400 43,501 60% $ 15,439,000 $ 9,902,997 64% Expenditures Budget Actual % Program Expenses $ 3,896,800 $ 1,998,814 51% Kent County Treatment Fee 3,926,500 2,219,482 57% Interfund Services 1,716,100 952,483 56% Debt Service 1,137,400 606,296 53% Post Retirement Benefits 249,700 121,110 49% Capital Project Transfers 3,200,000 2,400,000 75% General Fund Transfer 900,000 456,000 51% All Other* 91,900 16,065 17% $ 15,118,400 $ 8,770,250 58% *Includes: Bank & CC Fees, Bond Issuance Cost, Other Employment Expenses Water/Wastewater Revenues $16,000,000 $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $- Customer Sales Impact Fees Rents Miscellaneous Budget Act ual Water/Wastewater Expenses $4,500,000 $4,000,000 $3,500,000 $3,000,000 $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 $- Program Kent County Interfund Debt Service Post Capital Project General Fund All Other* Expenses Treatment Fee Services Retirement Transfers Transfer Benefits Budget Act ual

City of Dover Electric Fund Summary Fiscal Year to Date (January 2018) Revenues Budget Actual % Customer Sales $ 80,892,200 $ 50,102,244 62% Distribution of Earnings (6,176,700) (3,856,060) 62% All Other* 982,000 518,066 53% $ 75,697,500 $ 46,764,250 62% *Includes: Weyandt Hall Rents, Miscellaneous Revenue, Interest Earnings Expenditures Budget Actual % Power Supply & Generation $ 49,075,100 $ 27,928,759 57% Electric Operating Division Exp. 6,660,200 3,315,669 50% Interfund Services 3,660,100 2,028,821 55% Debt Service 1,605,500 942,222 59% Post Retirement Benefits 1,820,300 1,060,500 58% Pension Unfunded Liability 1,000,000 588,000 59% Capital Project Transfers 5,000,000 1,250,000 25% General Fund Transfer 10,000,000 6,672,000 67% Rate Stabilization Reserve 5,200,000 - 0% All Other* 2,162,400 1,305,920 60% $ 86,183,600 $ 45,091,891 52% *Includes: Bank & CC Fees, Utility Tax, Interest on Deposit, Legal Exp., Green Energy, A/R Write-offs, Contractual Services, Other Employment Expenses Megawatt Hours Sold & Purchased Budget Actual Sales to Customers MWh (excl. Street Light MWh) 713,501 451,550 Sales per MWh $102.98 $100.75 Purchased/Generated MWh 763,129- 469,606- All In MWh Supply & Generation $64.31 $59.47 Electric Fund - Revenues Millions $(20) $(10) $- $10 $20 $30 $40 $50 $60 $70 $80 $90 Budget Actual Customer Sal es Distribution of Earnings Al l Other* Electric Fund - Expenditures $55,000,000 $50,000,000 $45,000,000 $40,000,000 $35,000,000 $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $- Power Electric Post Pension Capital General Rate Interfund Supply & Operating Debt Service Retirement Unfunded Project Fund Stabilization All Other* Services Generation Division Exp. Benefits Liability Transfers Transfer Reserve Budget $49,075,10 6,660,200 3,660,100 1,605,500 1,820,300 1,000,000 5,000,000 10,000,000 5,200,000 2,162,400 Actual $27,928,75 3,315,669 2,028,821 942,222 1,060,500 588,000 1,250,000 6,672,000 - 1,305,920 Budget Actual

City of Dover Division Expense Summary (General Fund) Fiscal Year to Date (January 2018) Budget Actual % General Fund Divisions % of Budget City Clerk $ 436,700 $ 233,757 54% Council 155,100 61,389 40% Mayor Tax Assessor 238,500 133,397 56% Human Resources Fire 774,900 481,279 62% Customer Services Grounds 1,142,000 531,680 47% Vehicle Maintenance Library 1,708,300 966,610 57% Procurement & Inventory Recreation 764,200 409,675 54% Life Safety 499,600 235,411 47% Engineering Code Enforcement 449,700 222,400 49% Facilities Management Planning 563,400 285,747 51% Pub. Services Administration Public Inspections 721,000 309,851 43% Finance Police 16,483,900 8,909,636 54% Information Technology Police Extra Duty 560,000 209,858 37% City Manager Streets 1,119,400 494,925 44% Sanitation 2,563,900 1,239,100 48% Sanitation City Manager 751,500 402,347 54% Streets Information Technology 777,400 488,390 63% Police Extra Duty Finance 1,038,900 558,790 54% Police Pub. Services Administration 718,300 385,711 54% Public Inspections Facilities Management 629,700 342,456 54% Engineering 277,700 137,113 49% Planning Procurement & Inventory 605,100 334,025 55% Code Enforcement Vehicle Maintenance 838,200 470,428 56% Life Safety Customer Services 1,169,500 541,540 46% Recreation Human Resources 436,600 242,800 56% Library Mayor 119,300 43,816 37% Grounds $ 35,542,800 $ 18,672,131 Fire Tax Assessor Council City Clerk 0% 10% 20% 30% 40% 50% 60% 70%

City of Dover Utilities Summary Fiscal Year to Date (January 2018) Water/Wastewater Divison Expenses Budget Actual % Engineering & Inspection $ 517,800 $ 234,219 45% Water Department 635,700 283,843 45% Water Treatment Plant 1,780,500 986,218 55% Wastewater Department 962,800 494,534 51% $ 3,896,800 $ 1,998,814 Electric Division Expenses Budget Actual % Transmission/Distribution $ 3,599,600 $ 1,869,973 52% Electrical Engineering 1,226,400 577,041 47% Administration 797,000 309,260 39% Meter Reading 392,500 213,271 54% Systems Operations 644,700 346,124 54% $ 6,660,200 $ 3,315,669 Water/Wastewater Division % of Budget Wastewater Department Water Treatment Plant Water Department Engineering & Inspection 0% 10% 20% 30% 40% 50% 60% Electric Division % of Budget Systems Operations Meter Reading Administration Electrical Engineering Transmission/Distribution 0% 10% 20% 30% 40% 50% 60%

City of Dover Capital Outlay Summary (All Funds) Fiscal Year to Date (January 2018) Capital Outlay - All Divisions General Fund Budget Actual % 2,500,000 City Clerk $ - $ 156,188 0% Fire 145,700 145,614 100% 2,000,000 Grounds Maintenance 62,500 - 0% Recreation 271,000 17,420 6% 1,500,000 Police 379,900 275,698 73% Sanitation - 39,994 0% 1,000,000 Streets 1,070,000 663,116 62% Information Technology 36,600 53,879 147% 500,000 Facilities Management 25,100 - 0% - Transfer to Parkland Reserve - 25,723 0% General Fund Capital Projects $ 1,990,800 $ 1,377,631 69% Water/Wastewater Fund Water $ 1,608,400 $ 57,436 4% Wastewater 1,543,000 555,619 36% Budget Actual Water/Wastewater Capital Projects $ 3,151,400 $ 613,055 19% Electric Fund Capital Outlay - By Fund Electric Generation $ 2,328,000 $ 512,605 22% $8,000,000 Transmission/Distribution 1,725,500 688,957 40% $7,000,000 Electrical Engineering 1,315,000 288,292 22% $6,000,000 Metering - 35,986 0% $5,000,000 Electric Administration 8,500 - 0% ERP System 1,500,000 769,747 51% $4,000,000 Electric Capital Projects $ 6,877,000 $ 2,295,587 33% $3,000,000 Total Capital Projects $ 12,019,200 $ 4,286,273 36% $2,000,000 $1,000,000 $- Budget Actual General Fund Capital Projects Water/Wastewater Capital Projects Electric Capital Projects

January 2018 Procurement & Inventory Report Measure FY 2018 FY 2017 DIFFERENCE Issue Effectiveness – How often the FY 2018 (To date) FY 2017 (Total) warehouse has what the departments [2,570/(2,570+99)]*100 [4,581/(4,581+119)]*100 - 1.18% need when it’s needed. 96.29% 97.47 % [issues / (issues + back orders)] * 100 Turn Over Rate – Indicates that the material stocked is the material being January 2018 January 2017 +0.30 Turnovers per year used. (2016-2017 Goal 1 per year) 0.95 Turnovers per year 0.65 Turnovers per year WITHOUT TRANSFORMERS REQ UESTING CO MMO DITY BID NUMBER TERM STATUS as of February 5, 2018 DEPARTMENT Ambulance Services for the City of City Manager'sForwarded to Kay Sass on 18-0010CM Three Years Dover Office 12/19/2017 Forwarded to Human Resources on Diversity and Inclusion 18-0012HR One time Human Resources 11/30/2017. Water Treatment Plant Process Bids forwarded to Public Works on 18-0014PW One time Public Works Improvements 12/26/2017 Professional Support for HVAC Only one RFP received. Forwarded 18-0015PW One time Public Works Repair Design Weyandt Hall to Public Works on 12/13/2017. Electric Utility Management & City Manager's Proposals forwarded to City Benchmarking Assessment for the 18-0016CM One time Office Manager's office on 1/24/2018 City of Dover Electric Utility Parks & Recreation Landscape Forwarded to Library, Parks, and 18-0017PR One time Parks & Recreation Architect Public Works on 1/17/2017 Construction Support Services for RFP opening scheduled for 18-0018PW One time Public Works the Water Treatment Plant Project February 7, 2018 @ 2:00 pm Demolition of 954 Lincoln Street 18-0019PI One time Inspections Quotes due February 6, 2018 Demolition of 2292 White Oak 18-0020PI One time Inspections Quotes due February 6, 2018 Road Bid Opening February 5, 2018 @ Transformer's For Stock 18-0021CS One time Procurement 2:00 pm Bid Opening February 13, 2018 @ Switchgear for Stock 18-0022CS One time Procurement 2:00 pm FUEL USE FY 2017 TO DATE FY 2018 TO DATE STOCK WITH OVER 60 MONTH SUPPLY (5 YEARS) Unleaded: 77,985 gallons 76,391 gallons Electric: $ 442,384.22 312 Line Items Diesel: 47,948 gallons 44,498 gallons Water: $ 19,432.74 51 Line Items Dollars Spent: $201,579.84 $214,347.45 General: $ 35,989.64 143 Line Items Total: $ 497,806.60 506 Line Items Purchase Orders for Stock by Fund Issues from Stock by Fund FY 2017 TO DATE FY 2018 TO DATE FY 2017 TO DATE FY 2018 TO DATE Electric: $ 620,526.73 $802,620.77 Electric: $668,357.54 $939,171.00 Water: $ 151,055.79 $ 79,450.56 Water: $145,641.46 $ 79,949.21 General: $ 56,757.14 $ 71,041.57 General: $ 69,299.43 $ 75,754.12 Total: $ 828,639.66 $953,112.90 *Total: $1,094,943.38 $860,359.64 Warehouse Stock Money Spent for Postage/Postal Services FY 2017 FY 2018 FY 2017 TO DATE FY 2018 TO DATE Total Dollar Value: $ 2,413,824.02 $ 2,160,862.01 $81,633.72 $77,846.39 Total Line Items: 1,317 1,302  Total of Issues from Stock by Fund includes Issues from Sale from Stock (SS) and Electric Returns (ER).

MONTHLY REPORT JANUARY 2018

Date Range: From 01/01/2018 to 01/31/2018 Incident Run Log Company: All Companies Dover Fire Department Sorted by: Not selected Date FDID Incident# Alarm ### Address Suite Type Lgth 01/01/2018 30046 2018-000001 22:40 418 N GOVERNORS AVE Hazardous condition, other 0.4 01/01/2018 30046 2018-000002 23:08 235 S GOVERNORS BLVD Water or steam leak 0.5 01/02/2018 30046 2018-000003 00:14 2 N STATE ST Smoke detector activation due to malfunction 0.3 01/02/2018 30046 2018-000004 04:28 1570 N DUPONT HWY Detector activation, no fire - unintentional 0.1 01/02/2018 30046 2018-000005 08:28 29 N STATE ST 100 Water or steam leak 0.3 01/02/2018 30046 2018-000006 11:07 621 W. DIVISION Dumpster or other outside trash receptacle fire 0.3 01/02/2018 30046 2018-000007 14:12 215 LADY BUG DR Water problem, other 0.5 01/02/2018 30046 2018-000008 19:05 COLLEGE RD Arcing, shorted electrical equipment 1.0 01/02/2018 30046 2018-000009 22:12 10 FAIRWAY LAKES DR B Smoke detector activation, no fire - unintentional 0.3 01/03/2018 30046 2018-000010 00:53 217 W REED ST Cooking fire, confined to container 0.4 01/03/2018 30046 2018-000011 01:42 426 S NEW ST Smoke detector activation due to malfunction 0.3 01/03/2018 30046 2018-000012 06:42 1570 N DUPONT HWY Alarm system sounded due to malfunction 0.1 01/03/2018 30046 2018-000013 08:14 655 BAY RD Gas leak (natural gas or LPG) 0.8 01/03/2018 30046 2018-000014 09:40 655 BAY RD Carbon monoxide incident 1.6 01/03/2018 30046 2018-000015 11:44 1200 N DUPONT HWY Water or steam leak 0.9 01/03/2018 30046 2018-000016 13:03 834 S GOVERNORS AVE Water or steam leak 0.4 01/03/2018 30046 2018-000017 15:53 1572 N DUPONT HWY Sprinkler activation, no fire - unintentional 0.4 01/03/2018 30046 2018-000018 18:06 20 CECIL ST Steam, other gas mistaken for smoke, other 0.2 01/03/2018 30046 2018-000019 19:26 110 HAMAN DR Smoke detector activation, no fire - unintentional 0.3 01/03/2018 30046 2018-000020 19:55 625 NIMITZ RD Gas leak (natural gas or LPG) 0.4 01/04/2018 30046 2018-000021 02:10 76 ROCKFORD CROSSING Sprinkler activation, no fire - unintentional 0.4 01/04/2018 30046 2018-000022 09:37 465 COUNTRY DR Good intent call, other 0.4 01/04/2018 30046 2018-000023 10:15 1568 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.5 01/04/2018 30046 2018-000024 12:07 155 WILLIS RD Public service assistance, other 0.6 01/04/2018 30046 2018-000025 19:36 134 LEXINGTON PL Flood assessment 0.8 01/04/2018 30046 2018-000026 21:11 128 Meadowridge PARKWAY Cooking fire, confined to container 0.8 01/05/2018 30046 2018-000027 09:06 293 S SAULSBURY RD Road freight or transport vehicle fire 0.2 01/05/2018 30046 2018-000028 18:16 200 HIAWATHA LANE Medical assist, assist EMS crew 0.3 01/05/2018 30046 2018-000029 19:02 122 SUSAN PL Person in distress, other 0.6 01/05/2018 30046 2018-000030 22:38 125 HAMAN DR Good intent call, other 0.4 01/05/2018 30046 2018-000031 23:04 710 WILLIAMS STREET Combustible/flammable gas/liquid condition, other 0.3 01/06/2018 30046 2018-000032 05:40 540 MARTIN LUTHER KING JR. BLVD 1 Water or steam leak 0.0 01/06/2018 30046 2018-000033 12:50 644 S QUEEN ST 105 Detector activation, no fire - unintentional 0.6 01/06/2018 30046 2018-000034 16:02 10 FAIRWAY LAKES DR N Smoke scare, odor of smoke 0.3 01/06/2018 30046 2018-000035 16:41 1570 N DUPONT HWY Smoke detector activation due to malfunction 0.2 01/07/2018 30046 2018-000036 05:02 4857 FORREST AVE Smoke detector activation due to malfunction 0.5 01/07/2018 30046 2018-000037 05:51 209 S STATE ST Overpressure rupture of steam boiler 1.3 01/07/2018 30046 2018-000038 09:07 429 WEBBS LANE Water or steam leak 0.9 01/07/2018 30046 2018-000039 11:07 303 Doveview Drive Building fire 0.4 01/07/2018 30046 2018-000040 14:31 213 N KIRKWOOD ST Smoke detector activation due to malfunction 0.1 01/07/2018 30046 2018-000041 15:49 212 BAY TREE RD F Extrication of victim(s) from vehicle 0.3 01/07/2018 30046 2018-000042 16:19 1001 N DUPONT HWY 13 Overpressure rupture of steam boiler 1.0 01/07/2018 30046 2018-000043 18:33 101 BABB DR Cooking fire, confined to container 0.6 01/07/2018 30046 2018-000044 19:44 315 BILLY MITCHELL LA E Cooking fire, confined to container 0.6 01/07/2018 30046 2018-000046 20:26 109 KEVIN CT Smoke detector activation due to malfunction 0.3 01/08/2018 30046 2018-000047 07:15 230 BEISER BLVD Alarm system sounded due to malfunction 0.5 01/08/2018 30046 2018-000048 09:09 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.7 01/08/2018 30046 2018-000049 13:02 285 PEARSONS CORNER RD Cover assignment, standby, moveup 1.8 01/08/2018 30046 2018-000050 14:15 37 COVEY XING Smoke detector activation due to malfunction 0.7 01/08/2018 30046 2018-000051 14:39 1570 N DUPONT HWY Smoke detector activation due to malfunction 0.2 01/08/2018 30046 2018-000052 15:05 47 S WEST ST Sprinkler activation, no fire - unintentional 0.3 01/08/2018 30046 2018-000053 15:34 631 RIDGELY ST Sprinkler activation, no fire - unintentional 0.3 01/08/2018 30046 2018-000054 15:50 3282 N DUPONT HWY 2 Sprinkler activation, no fire - unintentional 0.6 01/08/2018 30046 2018-000055 16:58 200 W LOOCKERMAN ST Sprinkler activation, no fire - unintentional 1.6 01/08/2018 30046 2018-000056 17:57 237 PINE ST Cooking fire, confined to container 0.3 01/08/2018 30046 2018-000057 18:32 640 S STATE ST Water or steam leak 0.4 01/08/2018 30046 2018-000058 19:05 341 SAULSBURY RD Fuel burner/boiler malfunction, fire confined 0.6 01/09/2018 30046 2018-000059 00:28 4874 WILLOW GROVE RD Cover assignment, standby, moveup 0.6 01/09/2018 30046 2018-000060 01:21 19 N GOVERNORS AVE Detector activation, no fire - unintentional 0.1 Date: 03/02/2018 Page: 1 Time:09:36

Date FDID Incident# Alarm ### Address Suite Type Lgth 01/09/2018 30046 2018-000061 03:05 1570 N DUPONT HWY Detector activation, no fire - unintentional 0.2 01/09/2018 30046 2018-000062 04:57 19 N GOVERNORS AVE Water or steam leak 0.5 01/09/2018 30046 2018-000063 06:26 957 SUNSET TERR Overheated motor 0.6 01/09/2018 30046 2018-000064 07:01 316 S GOVERNORS AVE Water or steam leak 0.3 01/09/2018 30046 2018-000065 08:49 49 GLENN STREET Heat from short circuit (wiring), defective/worn 0.7 01/09/2018 30046 2018-000066 09:33 47 S WEST ST Water or steam leak 0.1 01/09/2018 30046 2018-000067 09:42 271 N DUPONT HWY Alarm system activation, no fire - unintentional 0.4 01/09/2018 30046 2018-000068 14:05 45 S STATE ST Water or steam leak 0.1 01/09/2018 30046 2018-000069 14:58 200 W LOOCKERMAN ST Water or steam leak 0.2 01/09/2018 30046 2018-000070 17:34 118 MORRIS DR Gas leak (natural gas or LPG) 0.5 01/09/2018 30046 2018-000071 18:43 370 PEAR ST Water or steam leak 1.5 01/09/2018 30046 2018-000072 22:35 144 S NEW ST Hazardous condition, other 0.4 01/10/2018 30046 2018-000073 04:24 316 S. GOVERNORS AVE. Heat detector activation due to malfunction 0.2 01/10/2018 30046 2018-000074 08:41 1368 ROSE VALLEY SCHOOL RD Good intent call, other 0.4 01/10/2018 30046 2018-000075 13:10 650 BAY RD Alarm system sounded due to malfunction 0.4 01/10/2018 30046 2018-000076 16:39 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.6 01/10/2018 30046 2018-000077 18:17 1450 FORREST AVE Electrical wiring/equipment problem, other 0.4 01/10/2018 30046 2018-000078 19:19 414 ALDER RD CO detector activation due to malfunction 0.3 01/10/2018 30046 2018-000079 20:45 47 S WEST ST Alarm system sounded due to malfunction 0.3 01/10/2018 30046 2018-000080 21:06 135 HAMAN DR Smoke detector activation due to malfunction 0.7 01/10/2018 30046 2018-000081 22:39 316 S. GOVERNORS AVE. Heat detector activation due to malfunction 0.4 01/11/2018 30046 2018-000082 16:54 30 OLD RUDNICK LA Alarm system activation, no fire - unintentional 0.3 01/12/2018 30046 2018-000083 11:25 COURT ST Extrication of victim(s) from vehicle 0.5 01/12/2018 30046 2018-000084 15:16 1029 DEXTER CORNER RD. Dispatched & canceled en route 0.1 01/12/2018 30046 2018-000085 15:23 430 KINGS HWY NE 4 No incident found on arrival at dispatch address 0.1 01/12/2018 30046 2018-000086 15:24 3000 LEMAY LA C Smoke detector activation, no fire - unintentional 0.5 01/12/2018 30046 2018-000087 20:06 835 BAY RD Smoke detector activation due to malfunction 0.5 01/13/2018 30046 2018-000088 14:01 109 WILLIS RD Building fire 2.2 01/13/2018 30046 2018-000089 17:33 680 FOREST ST Water or steam leak 0.4 01/13/2018 30046 2018-000090 20:17 MCKEE RD Motor vehicle accident with injuries 0.5 01/13/2018 30046 2018-000091 21:05 145 HAMAN DR Smoke detector activation, no fire - unintentional 0.4 01/14/2018 30046 2018-000092 12:42 30 OLD RUDNICK LA Detector activation, no fire - unintentional 0.2 01/14/2018 30046 2018-000093 23:29 51 WEBBS LN CC Good intent call, other 0.5 01/15/2018 30046 2018-000094 07:00 35 COMMERCE WAY SUITE System malfunction, other 0.6 01/15/2018 30046 2018-000095 07:21 209 S STATE ST Smoke detector activation, no fire - unintentional 0.1 01/15/2018 30046 2018-000096 12:37 1200 N DUPONT HWY Smoke detector activation due to malfunction 0.1 01/15/2018 30046 2018-000097 13:39 101 BABB DR Cooking fire, confined to container 0.4 01/15/2018 30046 2018-000098 13:59 101 BABB DR Smoke detector activation, no fire - unintentional 0.3 01/15/2018 30046 2018-000099 20:32 1574 N DUPONT HWY Malicious, mischievous false call, other 0.6 01/16/2018 30046 2018-000100 08:44 32 W LOOCKERMAN ST Cooking fire, confined to container 0.4 01/16/2018 30046 2018-000101 09:19 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.3 01/16/2018 30046 2018-000102 09:19 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.7 01/16/2018 30046 2018-000103 09:20 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.4 01/16/2018 30046 2018-000104 10:26 430 COLLEGE RD 600 Alarm system sounded due to malfunction 0.1 01/16/2018 30046 2018-000105 14:40 120 N STATE ST Alarm system activation, no fire - unintentional 0.1 01/16/2018 30046 2018-000106 15:45 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.1 01/16/2018 30046 2018-000107 16:56 327 MARTIN ST Cooking fire, confined to container 0.3 01/16/2018 30046 2018-000108 19:10 136 ORCHARD AVE Gas leak (natural gas or LPG) 0.6 01/16/2018 30046 2018-000109 21:09 77 W DUCK CREEK RD Dispatched & canceled en route 0.2 01/17/2018 30046 2018-000110 21:37 101 BABB DR Cooking fire, confined to container 0.5 01/18/2018 30046 2018-000111 18:06 97 SR1 Passenger vehicle fire 1.0 01/19/2018 30046 2018-000112 10:49 300 East street Cover assignment, standby, moveup 1.3 01/19/2018 30046 2018-000113 19:09 307 N BRADFORD ST Smoke detector activation, no fire - unintentional 0.2 01/19/2018 30046 2018-000114 20:14 74 PAR HAVEN DR H Smoke detector activation, no fire - unintentional 0.3 01/20/2018 30046 2018-000115 00:55 102 S GOVERNORS AVE Cooking fire, confined to container 0.4 01/20/2018 30046 2018-000116 19:13 411 S QUEEN ST Gas leak (natural gas or LPG) 0.3 01/21/2018 30046 2018-000117 13:36 419 NEW CASTLE AVE Gas leak (natural gas or LPG) 0.3 01/21/2018 30046 2018-000118 15:38 848 WOODCREST DR BLDG C Electrical wiring/equipment problem, other 0.3 01/22/2018 30046 2018-000119 05:05 3 BERWYN HALL Hazardous condition, other 0.3 01/22/2018 30046 2018-000120 11:11 515 CRAWFORD AVE Gas leak (natural gas or LPG) 0.4 01/22/2018 30046 2018-000121 14:12 140 S NEW ST Vicinity alarm (incident in other location) 0.1 01/23/2018 30046 2018-000122 01:22 1200 N DUPONT HWY Removal of victim(s) from stalled elevator 0.7 01/23/2018 30046 2018-000123 11:31 140 S STATE ST Smoke detector activation due to malfunction 0.1 Date: 03/02/2018 Page: 2 Time:09:36

Date FDID Incident# Alarm ### Address Suite Type Lgth 01/23/2018 30046 2018-000124 16:52 421 RIDGELY BLVD Smoke detector activation, no fire - unintentional 0.2 01/23/2018 30046 2018-000125 21:39 351 KEARSNEY CT BLDG Unintentional transmission of alarm, other 0.3 01/24/2018 30046 2018-000126 09:41 213 N BRADFORD ST Smoke detector activation, no fire - unintentional 0.1 01/24/2018 30046 2018-000127 21:17 101 DOVEVIEW DR Alarm system sounded due to malfunction 0.4 01/25/2018 30046 2018-000128 09:34 655 N DUPONT HWY Heat detector activation due to malfunction 0.3 01/25/2018 30046 2018-000129 10:17 76 HERBIES CORNER RD Good intent call, other 0.4 01/25/2018 30046 2018-000130 15:48 512 E LOOCKERMAN ST Fire, other 0.7 01/25/2018 30046 2018-000131 16:41 31S SAXTON RD Authorized controlled burning 0.3 01/25/2018 30046 2018-000132 17:30 808 TOWNSEND BLVD Malicious, mischievous false call, other 0.3 01/26/2018 30046 2018-000133 00:27 401 COUNTRY DR Dispatched & canceled en route 0.2 01/26/2018 30046 2018-000134 12:35 S. STATE ST. Gasoline or other flammable liquid spill 0.2 01/26/2018 30046 2018-000135 14:05 39 CHATHAM CT Good intent call, other 0.4 01/26/2018 30046 2018-000136 17:55 14 WILLIS RD Gas leak (natural gas or LPG) 0.5 01/26/2018 30046 2018-000137 19:13 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.1 01/27/2018 30046 2018-000138 08:24 222 S DUPONT HWY Smoke detector activation, no fire - unintentional 0.3 01/27/2018 30046 2018-000139 19:14 NORTH DUPONT Dispatched & canceled en route 0.2 01/28/2018 30046 2018-000140 15:13 1706 N DUPONT HWY Smoke detector activation due to malfunction 0.6 01/28/2018 30046 2018-000141 19:00 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.1 01/28/2018 30046 2018-000142 20:50 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.2 01/28/2018 30046 2018-000143 23:22 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.3 01/29/2018 30046 2018-000144 00:58 1200 N DUPONT HWY Alarm system activation, no fire - unintentional 0.1 01/29/2018 30046 2018-000145 23:56 826 S BRADFORD ST Water or steam leak 0.8 01/30/2018 30046 2018-000146 10:09 2898 ARTHURSVILLE RD Cover assignment, standby, moveup 2.4 01/30/2018 30046 2018-000147 10:35 1200 N DUPONT HWY Smoke detector activation, no fire - unintentional 0.2 01/30/2018 30046 2018-000148 12:30 1200 N DUPONT HWY Detector activation, no fire - unintentional 0.1 01/30/2018 30046 2018-000149 20:08 261 N DUPONT HWY 1 Extrication, rescue, other 0.4 01/31/2018 30046 2018-000150 07:43 1198 S GOVERNORS AVE Removal of victim(s) from stalled elevator 0.7 01/31/2018 30046 2018-000151 16:17 561 N DUPONT HWY Smoke detector activation due to malfunction 0.5 01/31/2018 30046 2018-000152 17:17 207 N WEST ST Good intent call, other 0.3 Total Number of Incidents: 151 Total Length of Incidents: 68.7 Hours

10:47 AM Robbins Hose Company # 1, Inc. 02/04/18 Accrual Basis Profit & Loss January 2018 Jan 18 Ordinary Income/Expense Income City Quarterly Deposit 82,875.00 Total Income 82,875.00 Expense Personnel & Office Expenses 201 · Contract Employee 5,729.40 204 · Training & Travel Expenses 2,655.00 Total Personnel & Office Expenses 8,384.40 Repairs & Maintenance 101 · Equipment Repairs 617.01 103 · Medical Supplies 1,130.77 106 · Program Expenses 1,241.66 Repairs & Maintenance - Other 4,357.71 Total Repairs & Maintenance 7,347.15 Uniforms 302 · Firefighting Gear 5,687.09 303 · Officer Uniforms & Misc. Equip. 309.60 Total Uniforms 5,996.69 Utilities 402 · Electric 2,714.39 403 · Natural Gas 2,292.75 404 · Telephone 918.90 405 · Water/Sewer 82.97 Total Utilities 6,009.01 Total Expense 27,737.25 Net Ordinary Income 55,137.75 Net Income 55,137.75 Page 1 of 1

FY 17-18 City Funded Account Balance Sheet ACCOUNT BUDGET SPENT BALANCE Apparatus Repairs & Maintenance $ 101,300.00 $ 46,052.52 $ 55,247.48 Building Maintenance Supplies $ 1,500.00 $ 7.59 $ 1,492.41 Contract Services-Admin Assist $ 38,500.00 $ 24,746.84 $ 13,753.16 Contractual Services $ 9,000.00 $ 9,000.00 Electricity $ 45,000.00 $ 21,485.85 $ 23,514.15 Gasoline $ 15,000.00 $ 2,963.79 $ 12,036.21 Heating Expenses- Gas $ 12,000.00 $ 6,360.56 $ 5,639.44 Medical Supplies $ 1,000.00 $ 1,557.08 $ (557.08) Office Supplies $ 1,500.00 $ 170.19 $ 1,329.81 Other Equipment Repairs $ 1,500.00 $ 2,360.88 $ (860.88) Program Expenses $ 45,000.00 $ 36,109.17 $ 8,890.83 Radio Repairs $ 2,000.00 $ 95.00 $ 1,905.00 Safety & Security $ 1,500.00 $ 1,500.00 Small Tools $ 3,500.00 $ 1,898.25 $ 1,601.75 Telephone $ 9,000.00 $ 3,610.44 $ 5,389.56 Training & Travel $ 10,000.00 $ 3,824.00 $ 6,176.00 Uniforms & Firefighting Gear $ 30,000.00 $ 8,732.96 $ 21,267.04 Water/ Sewer $ 2,500.00 $ 903.54 $ 1,596.46 Balance as of: January 31, 2018

DEPARTMENT OF POLICE Marvin C. Mailey 400 South Queen Street Chief of Police Dover, Delaware 19904 302-736-7111 Fax: 302-672-1842 March 12, 2018 Honorable Robin Christiansen, Mayor Member of Dover City Council City Hall Dover, DE 19901 Mayor Christiansen and Council Members: The following is the monthly report for Dover Police Department activities for the month of January 2018: COMPLAINTS Total complaints received through January 31, 2018, numbered 3,599 this is an increase of 116 complaints over the same period last year. 4,000 3,483 3,599 3,317 3,000 2,596 2,686 2,000 1,000 0 2014 2015 2016 2017 2018 CRIMINAL INVESTIGATIONS 8 6 6 4 4 4 3 3 3 2 2 1 1 0 0 0 0 0 0 0 Burglary Robbery Rape Homicide Sudden Death Cases Reported in January Cases Cleared In January Cases Cleared from Previous Months 1|Page

DRUGS, VICE, & ORGANIZED CRIME (DVOC) AND STREET CRIMES SECTION SEIZURES Along with the drug seizures below, the units also recovered 5.46 grams of miscellaneous other drugs and $7,806.00 USD during the month of January 3,000.00 2,312.77 2,000.00 1,000.00 63.8 0 46 26.832 0.00 Marijuana Cocaine Ecstasy (Doses) Oxycodone Heroin (Doses) GRAMS/DOSES FIREARM SEIZURES 4 3 3 3 2 1 0 0 0 0 0 0 0 0 0 0 0 CI DVOC/STREET CRIMES PATROL SEU HANDGUN RIFLE SHOTGUN COMMUNITY POLICING COMMUNITY POLICING CONTACTS ABANDONED VEHICLES 4 ALCOHOL VIOLATIONS/DUI’S 0 ASSIST OTHER 62 WARRANTS ON FILE 0 CRIMINAL ARRESTS 0 PARKING DCO’S 0 CADETS CONTACTS LOUD MUSIC 0 DCO’S 152 MISCELLANEOUS DCO’S 4 PARKING 88 PARKING COMPLAINTS 0 SMOKING 2 PEDDLER 0 OPEN CONTAINER 19 COMMUNITY OUTREACH 93 LOUD NOISE 0 CRIME PREVENTION CHECK 3 OTHER 0 TRAFFIC ARRESTS 0 PROPERTY CHECKS 63 BIKE PATROL 0 BUSINESS CONTACTS 143 PROPERTY CHECKS 0 LIBRARY CHECKS 23 WARNINGS 2 COMPLAINTS ASSIGNED 15 TOTAL CONTACTS 168 SPECIAL EVENT 1 TOTAL CONTACTS 506 2|Page

STREET CRIMES STREET CRIMES ENFORCEMENT CONTACTS ABANDONED VEHICLES 0 ALCOHOL VIOLATIONS/DUI'S 0 ASSIST OTHER 22 WARRANTS ON FILE 14 CITY PARK VIOLATIONS 0 CRIMINAL ARRESTS 21 DRUG RELATED ARRESTS 53 LOUD MUSIC 1 MISCELLANEOUS VIOLATIONS 0 PARKING VIOLATIONS 0 PEDDLER 0 MEETINGS 0 CURFEW CHECKS 67 CRIME PREVENTION CHECKS 0 TRAFFIC ARRESTS 25 WARNINGS 55 FUGITIVES 13 DCO'S 0 PROSTITUTION 0 TOTAL CONTACTS 271 TRAFFIC ARRESTS The department issued 882 traffic citations through this reporting period; this is a decrease of 511citations over the number issued during the same period last year. 1,600 1,393 1,400 1,268 1,300 1,215 1,200 1,000 882 800 600 400 200 0 2014 2015 2016 2017 2018 3|Page

TRAFFIC CRASHES Through January 31, 2018, the Dover Police investigated 138 traffic crashes, a decrease of 19 crashes investigated during the same period last year. 200 176 163 157 150 137 138 100 50 0 2014 2015 2016 2017 2018 911 Center During the month of January, the Dover Police Department handled a total of 7,924 calls averaging 256 calls per day. Dispatchers handled 2,011 on the 911 wireless lines, 480 on the 911 landlines, and 243 on the Voice over Internet Protocol lines, the remaining 5,190 were administrative calls. 25% 66% 6% 3% 911 Wireless 911 Landline VoIP Administrative CITY ORDINANCE SUMMONS Through January 31, 2018, we issued 509 city ordinance summons, a decrease of 92 summonses for the same period last year. Note: Of those summonses issued in January, 13 DCO’s were issued for handicapped parking violations and 2 for fire lane parking violations, 223 for false alarms (182 for 1-2 alarms, 27 for 3-5 alarms, 11 for 6-9 alarms, 1 for 10-15 alarms, and 2 for 16 or more alarms) and 8 for noise violations 2 for vehicle violations and 6 for residence violations). 700 601 600 529 506 509 500 443 423 400 269 299 260 220 300 200 100 0 2014 2015 2016 2017 2018 ISSUED 529 506 423 601 509 PAID 260 443 269 299 220 4|Page

SEX OFFENDER STATISTICS/JANUARY MONTHLY NON COMPLIANT VERIFICATIONS NOTIFICATIONS REVERIFICATIONS WARRANTS TIER 1 0 0 0 0 TIER 2 23 2139 41 0 TIER 3 13 1709 20 1 ACTIVE SEX OFFENDERS THAT RESIDE IN THE CITY OF DOVER (please note, Tier 1 offenders are not contacted by Dover Police Sex Offender Agents). 250 195 200 189 150 100 77 80 50 0 DECEMBER JANUARY TIER 2 189 195 TIER 3 77 80 (Please note, Tier 1 offenders are not contacted by Dover Police Sex Offender Agents). Please visit our website at www.doverpolice.org for up to date information on crimes and activities in the City of Dover. Respectfully Submitted, Marvin C. Mailey Chief of Police 5|Page

City Assessor’s Office MEMO TO: Mayor & Council FROM: Cheryl A. Bundek, AAS RE: Property Assessment Appeal Dates I request the following dates and times be established for the 2018 Property Assessment Appeals. May 29, 2018 – June 01, 2018 9:00 A.M. until 4:00 P.M. June 04, 2018 – June 08, 2018 9:00 A.M. until 4:00 P.M. (if needed) One evening – if needed The hearing times are subject to change. If you have any questions, please feel free to contact the Assessor’s Office.