REGULAR

REGULAR CITY COUNCIL MEETING The Regular City Council Meeting was held by video conference on February 22, 2021 at 7:30 p.m. with Council President Hare presiding. Council members present via video or telephone were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Slavin, Mr. Rocha, Mr. Taylor, and Mr. Lindell. Staff members present via video or telephone were Police Chief Johnson, Ms. Peddicord, Mr. Robertson, Mr. Hugg, Mr. Junge, and Mrs. McDowell. Mayor Christiansen was also present. INVOCATION Mayor Christiansen observed a moment of silence for former City Councilman Roger F. Bulley, followed by the invocation. PLEDGE OF ALLEGIANCE The Pledge of Allegiance was led by Miss Katie Babiak. ADOPTION OF AGENDA Mr. Neil moved for adoption of the agenda, seconded by Mr. Rocha and unanimously carried. ADOPTION OF CONSENT AGENDA All Consent Agenda items are considered routine and non-controversial and will be acted upon by a single roll call vote of the Council. There will be no separate discussion of these items unless a member of Council so requests, in which event the matter shall be removed from the Consent Agenda and considered a separate item. Mr. Neil moved for adoption of the consent agenda, seconded by Mr. Sudler and carried by a unanimous roll call vote. PRESENTATION - EMPLOYEE OF THE QUARTER - JEFF DILL Mr. Randy Robertson, City Manager, noted that there had been some vacancies in payroll and advised that he learned through various sources that one gentleman had provided payroll continuity for the last 10 months. He advised that Mr. Jeff Dill was repeatedly mentioned as someone who reflects the highest values and service of a public servant. Mr. Matt Harline, Assistant City Manager, noted that in each of Mr. Dill’s evaluations for the last three years it was noted that he stepped up and took on a new responsibility, such as insurance, learning payroll, and learning the budgeting process and Munis. Mr. Harline stated that each year they have gone back to Mr. Dill to do some new thing that the whole City benefits from. He advised that Mr. Dill worked the weekend of Christmas this year to do payroll because of the short week with New Year's. Mr. Harline stated that Mr. Dill is really willing to help anyone who requests his assistance. He has patience, perseverance, and a passion for getting it right for his fellow employees, right for his bosses, and right for the citizens of Dover. On behalf of a grateful City and staff, Mr. Robertson presented Mr. Dill with the first Employee of the Quarter D.O.V.E.R. Award and a small bonus. Mr. Dill thanked the Mayor, Council, and City Manager for the recognition.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 2 PRESENTATION - PROPOSED RESOLUTION NO. 2021-03 - CITY OF DOVER SILVER MEDAL - MICHAEL BABIAK The City Clerk read the following Resolution into the record: WHEREAS, on December 28, 2020, Mr. Michael Babiak was at home playing soccer with his family in the yard when he noticed police activity headed towards his direction and into a residential neighborhood. Mr. Babiak and his family were instructed to go back into their home by Master Corporal Ian Thompson, but Mr. Babiak misheard Master Corporal Thompson. With a rapidly evolving situation and little time to consider his options, Mr. Babiak moved in on the suspect’s path of travel; and WHEREAS, the suspect slowed and turned toward Master Corporal Thompson and displayed a weapon from his jacket. At that time, Mr. Babiak, unaware of the weapon, tackled the suspect, knocking the weapon from the suspect’s hand, and then held the suspect in a bear hug until the Police Officers were able to take the suspect into custody without further incident; and WHEREAS, Master Corporal Thompson is extremely grateful for Mr. Babiak’s bravery and disregard for his own safety, which may have saved Master Corporal Thompson’s life and surely averted a number of potentially tragic outcomes; and WHEREAS, the Mayor and Council recognize that the heroic actions of Mr. Michael Babiak were a tremendous assist in a difficult arrest that could have had an extremely different outcome. NOW, THEREFORE, BE IT RESOLVED that the Mayor and Council award Mr. Michael Babiak the City of Dover Silver Medal in recognition of his heroic actions and direct the City Clerk to make this resolution a part of the permanent records of the City of Dover. ADOPTED: FEBRUARY 22, 2021 Resolution No. 2021-03 was adopted by unanimous consent. Mayor Christiansen and Police Chief Johnson presented Michael Babiak with the Resolution and a City of Dover Silver Medal of Valor.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 3 PROCLAMATION - COVID-19 MEMORIAL DAY The City Clerk read the following Proclamation into the record: WHEREAS, the first Monday in March, has been designated as COVID-19 Victims and Survivors Memorial Day; and WHEREAS, COVID-19 (SARS-CoV-2) is an illness caused by a virus that can transmit from person to person and has spread across the world, creating a global pandemic that is having catastrophic effects on human life, our community, and our economy; and WHEREAS, Local and state governments, health departments, and public servants have taken bold actions to protect residents, support struggling local economies, and find innovative ways to provide services; and In response to rapid spread of COVID-19 and stay-at-home orders, essential workers have stepped up to provide critical services to help protect our communities and save lives, sacrificing their own health and safety; and WHEREAS, COVID-19 has had a disproportionate impact on low-income communities and communities of color, exacerbating inequities already prevalent in our systems that we must address as a nation. Public health guidance and policies targeted at prevention, such as social distancing, wearing masks in public, and staying home help mitigate the spread of COVID-19, prevent illness, and lessen the burden on individuals and society; and WHEREAS, The symptoms and severity of COVID-19 can vary dramatically by individual and the long-term health implications for survivors is largely unknown, as many survivors suffer with lingering side-effects of the disease long after they no longer test positive; and WHEREAS, more than 2 million people worldwide and 459,185 in the United States have lost their lives due to COVID-19, and, in Dover alone, more than 136 lives have been lost to this deadly virus. Each life lost to COVID-19 mattered and leaves a hole in the hearts of loved ones, family members, and surrounding community; and NOW, THEREFORE, BE IT RESOLVED the City of Dover supports the designation of the first Monday in March as COVID-19 Memorial Day in remembrance of those who have lost their lives and in honor of those who are forever Marked by COVID and continue to suffer from the impact of this virus. (City Clerk’s Office Note: The COVID-19 worldwide and United States deaths were corrected subsequent to the meeting.) PRESENTATION - 2020 ANNUAL REPORT - DOWNTOWN DOVER PARTNERSHIP Ms. Diane Laird, Executive Director of the Downtown Dover Partnership, Mr. Todd Stonesifer, President of the Downtown Dover Partnership Board of Directors, and Ms. Tina Bradbury, CTA, Economic Development and Operations Manager with the Downtown Dover Partnership provided a presentation of the 2020 Annual Report of the Downtown Dover Partnership.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 4 Mr. Sudler noted that one of the merchants is concerned that the parking issue will affect their employees and that it will cost the merchant more money and labor fees. He stated that they are concerned that there needs to be some consideration for businesses that have employees there for three or four hours to work and they do not live downtown. Responding, Mr. Stonesifer advised that, although they have not come up with any solution yet, they are engaging the merchants, stakeholders, and patrons as to the best solution possible. He noted that there are a finite number of parking spaces and every time they open a new business, they put a bigger demand on that finite number of parking spaces. Mr. Stonesifer stated that countless other merchants have attended their meetings and are ecstatic about the work that they are doing. He noted that they have to find a solution for everybody involved and not just one. Ms. Laird stated that it would be a comprehensive solution with different phases, including free parking at some level. Mr. Sudler stated that the other concern his constituent expressed was in regard to the actual parking plans downtown, who was going to regulate the meters, and whose business would benefit from the meters. He noted that it sounded like there was an impropriety. Mr. Anderson requested an explanation of the Parking Benefit District. Responding, Ms. Laird advised that the use of the revenue derived from the parking spaces would be determined by their committee. She noted that she hoped it would be used on beautification projects or safety measures within the downtown area. Ms. Laird stated that the Parking Benefit District will be the geographic area. Responding to Mr. Anderson, Mr. Stonesifer stated that there were some fees to purchase or finance the hardware system and the management. The remaining revenue would be redirected back into the district. He noted that it was a complete redirection of the fees that are charged back into an investment into the downtown area. Mr. Sudler moved for acceptance of the report, seconded by Mr. Anderson and unanimously carried. PRESENTATION - 2020 ANNUAL REPORT - PLANNING, INSPECTIONS, AND COMMUNITY DEVELOPMENT Mr. Dave Hugg, Director of Planning and Community Development, provided a presentation of the 2020 Annual Report of Planning, Inspections, and Community Development. Mr. Sudler asked what incentives were being provided to promote the development of downtown Dover. Responding, Mr. Hugg advised that there are a number of incentives available within the Downtown Development District. He noted that they waived approximately $17,000 in City fees, such as new business license fees or building permit fees, as a part of the incentive package. The Downtown Dover Partnership has facade grants and other kinds of assistance. They were also able to make small grants to businesses through some of their fundraising. Mr. Hugg advised that, as a City, they do not have a package of financial incentives aimed at helping small businesses generally. He suggested that the City consider offering a financial package and other incentives to help businesses. Mr. Hugg noted that they did create a mechanism for the restaurant operators to have outside dining and utilize spaces that may have been part of their parking or part of their access during the pandemic.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 5 Noting 2,348 staff initiated complaints, Mr. Sudler asked what the most frequent violations were and their locations. Responding, Mr. Hugg advised that there are some code violation hot spots in the downtown area, in some of the older neighborhoods, and in commercial areas. Mr. Sudler asked if there had been an increase or decrease in debris and property maintenance citations on Reed and New Street. Mr. Hugg advised that a number of citations were issued with the help of both property owners and City Council members. He noted that although areas were cleaned up, they were seeing a resurgence of those same problems. Referencing Dover Interfaith Mission for Housing’s (DIMH) proposed men's shelter, Mr. Sudler asked if the City had reached out to the staff to share with them some state or federal resources and housing location opportunities that it might be aware of. Mr. Hugg advised that he had been part of that planning process since they were advised that they needed to relocate. He stated that they have reviewed some potential properties that were or could be appropriately zoned. Mr. Hugg noted that they have done walkthroughs with DIMH and looked at floor plans for the last few properties. Responding to Mr. Sudler, Mr. Hugg advised that they had not done a lot to disseminate information about federal and state assistance programs at the staff level, noting that the State seems to have a good mechanism to convey that information. Responding to Mr. Sudler, Mr. Hugg provided an update on the Comprehensive Rezoning 2021 Project, as follows: • A mailing was sent to all affected property owners; • Display maps and information have been placed in the portico in front of City Hall; • Three interactive, virtual workshops are being held on Tuesday, March 9, 2021 at 10:00 a.m., 4:00 p.m., and 7:00 p.m. • All project and contact information has been listed on the department's website; • Staff has spoken with a number of property owners who have called with questions and concerns. Mr. Neil moved for acceptance of the report, seconded by Mr. Hare and unanimously carried. ADOPTION OF MINUTES - REGULAR COUNCIL MEETING OF FEBRUARY 8, 2021 The Minutes of the Regular Council Meeting of February 8, 2021 were unanimously approved by motion of Mr. Neil, seconded by Mr. Sudler and bore the written approval of Mayor Christiansen. ECONOMIC DEVELOPMENT COMMITTEE REPORT - NOVEMBER 10, 2020 The Economic Development Committee met on November 10, 2020 with Mayor Christiansen presiding. The Economic Development Committee Meeting was held by video conference on November 10, 2020 at 4:04 p.m. with Mayor Robin R. Christiansen presiding. Committee Members present via video or telephone were Councilman David

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 6 Anderson, Kim Adams, Clayton E Hammond II, Dave Hugg, and Diane Laird. Matt Harline Acting City Manager sat in Donna Mitchell's vacant position. Councilman Roy Sudler was not present. Mayor Christiansen stated, the meeting will not be called to order at this time due to lack of quorum. There are no action items that require a vote; proceed to Central Delaware Chamber of Commerce update from Judy Diogo. CENTRAL DELAWARE CHAMBER OF COMMERCE - UPDATE JUDY DIOGO. The Central Delaware Chamber of Commerce (CDCC) – has been in existence for 101 years. The Essential Resource for the Development of Businesses in Central Delaware. As Kent Economic Partnership (KEP) brings in the businesses CDCC is the resource that helps them develop and grow their business by making sure they have the right connections, vendors, and services they need to support their product or service. CDCC is the only accredited chamber in the State of Delaware. 5 Star Accredited Chamber by the US Chamber two times: 2013 and 2018.There are 7,779 chambers in America, the 5-star accreditation puts Central Delaware Chamber of Commerce in the top 1% of chambers in the United States of America. The accreditation is the internal audit for how CDCC looks at all programs and opportunities that they offer, they are graded by other chambers in the United States. CDCC operates under four pillars: • Education - includes Coffee Coaching, Leadership Central Delaware, Young Professional • Legislation - monitor at Federal, State, County and School level. Heads up, this morning received draft legislation that will be presented in January to increase minimum wage. Discussions on legalization of recreational marijuana is something to watch. Both have extremely negative impacts on business community. • Marketing - resource guide - everything happening in Central Delaware schools, medical facilities, restaurants, hotels, retail market, taxes, demographics, information for people new to area on how to get driver's license, what is your tax structure, provides a lot of information for current and new residents. Kent County Dover Map and Chamber Connection Newspaper monthly, and variety of enews publications especially for Covid. • Networking - CDCC hosts 74 plus events and programs a year. Currently have a staff of 5 individuals, budget is just over $600,000 and CDCC raised every dollar. CDCC does not receive funding from the state or county; revenue is derived from membership, events/programs and publications. A Snap-Shot of the organization - From January 2020 to now. . . • 21 Ribbon cuttings, five scheduled for Nov. and Dec. • 2 Groundbreakings

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 7 • 5 Star Journey Maps - 95 individuals/65 companies (2019 July to current) • 97 New Members • 90% Retention Rate • Total Members: 844 (which represents over 32,000 individuals) • Lost 19 Members since April and all are Covid related losses due to financial reasons or deciding to close their business. Member Outreach: • New Members: 537 businesses contacted/ visited (2019 July to current) • Current Members: 1,380 contacted/visited (2019 July to current) New Initiatives in 2020: • Emerging Employee Expo (E3) was held in February 2020. Is a traveling job fair, job shadowing and internships is an effective and efficient way for employers and potential employees to connect! Held 3 programs at Wilmington University, Wesley College, and Delaware State University total of246 students attended, and 16 businesses participated. Plan was to coordinate this in the fall of 2020 at the high schools in the fall and colleges in the spring of 2021; has been pushed to 2021 due to Covid. • Started Home & Garden Show at Harrington Raceway & Casio, in February 2020 there were 50 vendors and over 500 attendees. CDCC is hoping to do this again next February; working on a plan to submit to the Governor for approval. COVID: GOAL – to provide the most up to date information to our members and provide them with the programs, products they need to remain in business! • Increased our publications – added 5 new enews publications (bulletin every day 11 a.m. contains everything COVID, Governor's orders/grants/PPE, specialty publications, restaurants, hotels, non-profits, banks, and retail – purpose to keep our members in front of people – so many changes to hours and days of operations) • Produced a Getting Back to Business Covid Guide • Established a Task Force that includes representatives from each industry sector. • Created and distributed 100 Getting Back to Business Starter Kits valued at $350.00 each - City of Dover (Thank you) Kent County Levy Court, Calpine, State Janitorial, Procter & Gamble, W.B. Mason, Staples, and Chesapeake Utilities • Coordinated the efforts of the Association of Chambers of Commerce in Delaware – an association comprised of the 14 chambers in the State. Weekly meetings with the Governor – then his staff – occasionally he will join us now. Goal to get our businesses open! • Created a new educational series: Real Help in Real Time – experts sharing necessary information for to get through COVID – resources, tools, etc. • # of Businesses in Kent County who have applied for Relief Grant – 604 applied/212 approved/$6.3M

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 8 • # received PPP – for the State – 9,490 applied/ $502M received • # received Help Grants – Kent County 61 received funding $737K Chamber Pivot – we had to reschedule some events and cancel others. Use the COVID guidelines – screenings, temperature checks, health questionnaires. • Have hosted Legislative Luncheon – live on Facebook – reached over 16,000 people. • Held Awards for Excellence Celebration had 150 people attend. • Held our Holiday Gift Auction (to promote shopping locally) –a completely virtual format with the Live Auction – Live Streamed. • Host Sunset Business Mixers outside as much as possible. Now with colder weather will have to move back inside. • Coffee Coaching – Young Professionals Program – in person and via Zoom • State of the Base Briefing – November 23rd – in person w/restricted numbers. Will also be on FACEBOOK LIVE. • Holiday Party in December – The entire restaurant – restricted numbers. • Capital Briefing – in person – restricted numbers. • Economic Forecast Breakfast – in person - restricted numbers. • As for larger events, not certain what 2021 will bring. CDCC will have to make a call in January on all of those. Diane Laird congratulated the Central Delaware Chamber of Commerce on their accreditation. Linda Parkowski stated the Central Delaware Chamber of Commerce has been doing an amazing job. She wanted to commend the Chamber on the job they are doing, and it is an honor to know and work together. At 4:21 p.m. Councilman Anderson noted we had quorum. Mayor Robin R. Christiansen called the meeting to order. ADOPTION OF AGENDA Mayor Robin R. Christiansen called for a motion to adopt agenda. Councilman David Anderson moved for adoption of agenda, seconded by Diane Laird, unanimously carried. (Councilman Roy Sudler absent) KENT ECONOMIC PARTNERSHIP- UPDATE GIVEN BY LINDA PARKOWSKI Kent Economic Partnership (KEP) changes its outward name to Choose Central Delaware to match the theme of the Central Delaware Chamber of Commerce; this has proven to be beneficial. Thank you to the City for their contribution, without it KEP could not provide the programs they have now. Kent Economic Partnership is a Public Private Partnership between the Kent County Levy Court, Municipalities in Kent County, Greater Kent Committee, and Business leaders. Central Delaware covers all of Kent County from Smyrna to Milford.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 9 Economic Update: GKC Commission Economic Analysis Study of Kent County has been the blueprint for Kent Economic Partnership (KEP). KEP follows the date received from the study, it tells them what to do and they follow it. KEP is targeting small to medium manufacturers, distribution-logistics, and health care. KEP is targeting these industries through a complete rebuild of their website with identified ready sites, target marketing, and site selectors. KEP is out in the community throughout central Delaware. They have attended 9 conferences and trade shoes. KEP is putting advertisements in site selector magazine. Have attended Deal Makers Conference in DC and Philadelphia; the largest retail commercial conference on the east coast. 2020 Economic Profile- everything businesses doing business need to know • Shannon Heal has been with KEP for 2 months, she has a degree in business development, and provides updates from communities. • Through the new website KEP is getting calls every day. Website is bringing results allowing to search parameters and create reports. This week alone Linda has created 4 reports each containing 20 + sites and is touring with a company tomorrow. To target business outside of Delaware, KEP is using site selector. To update locals on what is going on they are using social media. • Marketing Materials for web and print: o All contain pictures of sites per each category, opportunities, incentives, and contact information # Warehousing & Distributing Opportunities in Central Delaware # Shovel Ready Sites # Opportunity Zones in Central Delaware # Central Delaware Downtown Development Districts • Town Managers/Brokers Meeting- Meeting with Commercial Real Estate to find out what everyone can do better and how to assist brokers in marketing central Delaware. • Hosted Planners meetings-standardize forms and procedures between municipalities. Promote more communication between the County and Municipalities. • Dover Town Manager Quarterly Meetings • Business Retention and Expansion through planned site visits with existing companies to assess needs and identify potential suppliers that may be able to target. • Horsepond-Lafferty Land Industrial Area- Shannon is compiling list of businesses in industrial parks and composing a letter to introduce businesses to the Kent Economic Partnership/City of Dover. • Touring Sears Building with Dave Hugg and Mayor Robin R. Christiansen. • Kent County Broadband Committee- looking at affordability and accessibility. KEP has heard from all major companies will make recommendations to Kent County Levy Court and State Legislatures by year end 2020.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 10 • Conducting Transportation Study- East West Freight Route and Dover Freight Study • Rockport 2.0 analysis of County and Milford, Smyrna, and Dover. Current analysis does not include workforce, this analysis will account workforce in selection of Target Industries. • Since Covid KEP has started doing Virtual Tours of Dover Playtex Site, Maxim Site in Dover, and Harris Manufacturing Site in Smyrna. Will be setting up more virtual tours of other properties. Included testimonials of Edgewell and Kraft Heinz • Site Selector o November-December 2020- Food Processing Site Selector host RFI-eligibility for food processing. o Early 2021 Site Selector will visit for 3 days, will be coaching seminars, touring municipalities, and industrial areas to help decide who to target. • Sites submitted for projects: o Garrison Oak Business and Technology Center, Former Reichold, Tudor Properties, 1250 W. North Street, Mast Warehousing, Lafferty Lane behind storage, Blue Hen Pad Sites, and Empire Dover Center. • Civil Air Terminal Updates- Market analysis has been completed and will be out January 2021. • Businesses gained: o Independent Metal Strap, NVP Shoreline, USA Fulfillment, Avalon and Project Cape. Judy Diogo states that we have come such a long way in the matter of a year. People, businesses, and the whole team are bringing in is very good for Kent County. Things are happening here other counties and states are not even near us. Linda Parkowski contributes this to everyone working together the municipalities, Chamber of Commerce, Greater Kent Committee, and town officials. CITY OF DOVER PLANNING- UPDATE GIVEN BY DAVE HUGG, DIRECTOR OF PLANNING AND COMMUNITY DEVELOPMENT • Key word is Partnership, various levels of government working closely together with each other. Secondly developing close, trusting relationship with commercial brokers, realtors, and property owners. When one of person gets a phone call, we are all communicating to make a concerted approach. The two freight studies going on are critical to solve transportation issues in Kent County both in east west improvement to get goods and services and to the 301 corridor and bay bridge. Ability to move traffic, employees, freight through route 1 corridor between garrison oak and air base on east side. Will need state to help build necessary road improvements. Garrison oak connector is the City number one priority. City's phones are ringing every day. Need to start thinking about other industrial parks, spec buildings, things that make Dover more ready when people call, they need a site and need it quickly.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 11 • U.S. Corrugated - leading in the country. A lot of high-profile business operation, a lot of research and development, leader in technology. Located in New Jersey and coming to Delaware. 450,000 sq. feet 150 160 jobs, 80 million plus investment. Dover had rezoned Kesselring site to industrial site, 30 plus acres access designed and on the railway. Rail access directly into building. Planning commission approval preliminary site plan on October 19, 2020. Worked through identifying codes and effective dates including 2 that will change at state level to get application in. Today they are looking for confirmation letters from city to supply water sewer and electric. The City is working on getting those to them. Hoped to break ground this month, will by the end of the year start work on foundations and set up erosional control. Operation to Mid to 3rd quarter of next year. This is big win for Dover. Still getting inquires about Garrison Oak as well. • Councilman Anderson thanked Mr. Hugg for presenting and asked if there are inquiries in the corridor including Garrison Oak? Dave Hugg stated that we are getting regular inquiries for distribution, Logistics particularly interested in Lafferty, Horsepond, Route 1 corridor trying to promote old Ridgley street Playtex location underutilized industrial location with rail access and utilities. Commercial standpoint inquiries, restraint is in turmoil loose one gain one, route 13 corridor doing well, office building on the books Bay Road, Delaware Solid Waste Authority, Montblanc Drive off College Road, McKee, new facilities around Eden hill including residential. Interest is seen across the board. • Mayor Christiansen stated new family court in planning, new post office on queen street those two projects plus rehabilitation family court building to house homeland security. 3 anchors downtown area to assist in revitalization and upgrade the downtown development district. A lot of project in the works that will add to the city the number of people making inquiries are moving in the right direction with the help of the people on this call. • Linda Parkowski thanked the Mayor; extremely Economic Development friendly. Want to thank him for positive attitude, out of the box thinking, and letting them do their jobs. • Mayor Christiansen stated part of the job of Mayor and Council is to be extensible? to constituents and people who want to come here. For such a long time we sat on the side lines, particularly all of Kent County, and hid that shining light of opportunity under a basket. We are in business to do business and we are moving dirt in Kent County and the City of Dover. We have been the stepchild for to long, we have a lot to offer, ideal location, and our best days are yet to come. • Dave Hugg called on Diane Laird for Downtown Updates. • Diane Laird responded with 33 West closing; Brandon wanted to expand his wings for some time. There is a struggle of getting enough seats to be able to fill them. Brandon has food truck that is operating well, will participate in the First Friday event in December. Working with Dave Hugg to find a replacement quickly for 33 West. Inspections even between same category business need a full round of inspections. Tina of Tina's Time of Treasures

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 12 won an award, she is the only one in the state. Received Hart Beat of America Grant. Allows her to build ecommerce platform and website. She is selling clothing and some gowns and pocketbooks over $1,000.00. Architectural for Artisan Market by Biard Pharmacy has been vacant for 7 years. Strong primary tenant for signed agreement, architectural going to Dave Hugg tomorrow. Have 10 sub letters on board, will be one cohesive store, no stalls, a high class market. Like to see open by early to mid-December. o Shops that have not opened, the pizza parlor. o Parking MOU signed- 6-month process to develop and implement paid parking. Good and steady parking comprehensive smart solution that city and towns across the country benefit from. MAYOR'S ANNOUNCEMENTS NEXT MEETING DATE: December 15, 2020 at 4:00 PM via ZOOM Mayor Robin R. Christiansen called for a motion to adjourn. Councilman Anderson moved for adjournment, seconded by Diane Laird, unanimously carried Meeting adjourned 5:21 p.m. By consent agenda, Mr. Neil moved for acceptance of the Economic Development Committee Report, seconded by Mr. Sudler and carried by a unanimous roll call vote. E C O N O M I C D E V E L O PM E N T C O M M I T T E E R E P O R T - DECEMBER 15, 2020 The Economic Development Committee met on December 15, 2020 with Mayor Christiansen presiding. The Economic Development Committee Meeting was held by video conference on December 15, 2020 at 4:00 p.m. with Mayor Robin R. Christiansen presiding. Committee Members pres ent via video or telephone were Councilman David Anderson, Kim Adams, Clayton E Hammond II, Dave Hugg, and Diane Laird. Matt Harline Acting City Manager sat in Donna Mitchell’s vacant position. Councilman Roy Sudler was not present Guests in attendance are Tina Bradbury, Monica Leblanc, Donny Legans, Judy Diogo, and Rachel Rigolino. WELCOME At 4:00 p.m. Mayor Robin R. Christiansen called the Economic Development meeting to order. ADOPTION OF AGENDA Mayor Christiansen called for adoption of the Agenda with the amendment of adding item 2a Adoption of Minutes. Councilman David Anderson moved for adoption of Agenda, seconded by Diane Laird, unanimously carried. (Councilman Roy Sudler absent)

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 13 ADOPTION OF MINUTES Mayor Christiansen called for adoption of the November 10, 2020 Minutes. Diane Laird moved for adoption of Minutes, seconded by Kim Adams, unanimously carried. (Councilman Roy Sudler absent) UPDATE FROM TINA BRADBURY, DOWNTOWN DOVER PARTNERSHIP-SMALL BUSINESSES AND RESOURCES AVAILABLE. Small Business Saturday was a record sales day for all the businesses downtown. Stores were happy to see liveliness on the street, stores reported sales were up, and some reported it was their highest sales ever for Small Business Saturday. Merchants have reported weekdays are slow, but weekends have been very busy. The Market was not present this year due to Covid, which did not bring in more crowds. Incentives for shopping gift cards, 6, 100-dollar gift cards (4 from Downtown Dover Partnership and 2 donated from Mayor Christiansen) were raffled off. Included sales from black Friday to Cyber Monday, receipts could be emailed or texted. Downtown Dover Partnership (DDP) did a Facebook live throughout the stores, customers saw the live videos and purchased online or called the store to make a purchase. Gift card incentive went so well DDP did it for Capital Tree Holiday Celebration, auction was last Tuesday with 3 additional winners. Current gift card incentive is going on now until Christmas Eve to text or email receipts for entry. Market dollars were given for Restoring Central Dover, Resident window decorating contest,150 dollars a week going back into downtown. Diane Laird clarified that the Market was held during the summer. Tina Bradbury stated it was smaller, during the summer but was not able to put in place for Small Business Saturday. Delaware State University (DSU) grant program for website pilot, 8-12 recipients will be accepted and provided with assistance making an ecommerce site, training and assistance for up to one-year, small minimum fee after that. Dover Alumni Chapter of Delta Sigma Theta offering 150 dollars to new or existing businesses not a grant. Councilman Anderson is looking for letters of support his movement on electric deferment. Delaware Small Business Development Center (SBDC) on December 17 at 4pm will hold a free webinar to help businesses with challenges, anything from pandemic to racial equality. Paycheck Protection Program (PPP) loan forgiveness program detail are currently out from the Small Business Association (SBA), more info coming in changes and what is forgiven. Current restaurant signage is coming out and is available on the Division of Small Business website. Signage is to put on doors and tables as requested by Governor Carney.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 14 The Delaware Relief Grant is closed. Looking to help people who applied the first time around that did not receive funds as well as applications that were submitted by the deadline of December 4, 2020. Will assess a need to reopen but as of now is closed. Kent County still has money left for $500 grants that are available. Window decorating contest for people’s choice, Parking Meeting coming up in January, marketplace option at Bayard plaza spot, and occupancy of Mr. Lee building. Tina Bradbury asked Councilman Anderson if the letters of support were due tonight December 15, 2020. Councilman Anderson said that is correct and if people will find it valuable, he would like the other Councilman to see that. Tina Bradbury, states if their businesses are closed Merchants are still charged that flat rate. Is this something that will be waived or just deferred? Councilman Anderson state that businesses that are totally impacted, lost revenue, or closed, if that is the case and they qualify the entire bill will be deferred until they can get on their feet. Tina Bradbury says one of the arguments is they wish it was a true reading and not a flat rate. Matt Harline, Acting City Manager states, most people have some electricity use, there is also a meter charge that is charged to everyone. The deferment is for all bills, that will include water, sewer, and trash so it will be the whole bill. The business will have up to two years to pay it back, the whole thing will be forgiven, and no bill will be charged during that time if they sign up and qualify. The City has set aside 50,000 dollars for this and the amount to be allotted will be the projection of use through October. Diane Laird add to Small Business Saturday update that Tina Bradbury works with Merchants to come in for help, new businesses, potential new business, SOD grant, artisan market, Mr. Lee building, New Tax business is in the downtown. 33 West closed the food truck was very active at the first Friday in December from 11:30 to 7:30. Tina asks Matt Harline and Councilman Anderson to take a look at food trucks in the Downtown, to look at the code to make it easier for the food trucks to come in spiritic shifts. Diane a business owner who had an issue is now closed for lunch. Tina Bradbury has approached Dave Hugg who is looking into code. Matt Harline asks, were the objections health issues or not allowed the way ordinance is written. Tina Bradbury stated it’s the way the ordinance is written. Tina said the second factor is getting restaurants on board. Councilman Anderson said the original proposal allowed 10 trucks. Tina Bradbury said she would like to bring it forward after the New Year. Tina Bradbury believes this will help the businesses downtown if someone is serving lunch.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 15 UPDATE FROM MONICA LEBLANC KENT COUNTY ASSOCIATION OF REALTORS ON REAL ESTATE THROUGH THE PANDEMIC. Kent County market is holding steady. Commercial market at this time with restaurants and businesses having to close the Commercial Market has held its own. The rental market in Dover most properties are 1,000.00 and up. The lower market for workforce people in Dover is full right now. The average day on the market for area code 19904 is 35 days and area code 19901 is 44 days. The average price of 19904 is 230,000 and for 19901 is 225,000. The market in Kent County have a year and eight-month supply. In the Dover area is a little shorter. Homes are moving quickly. Offers are coming in within a day to a week. Market is holding good for this time of year the Governor allowed them to continue to operate. Agents are not doing open houses or brokers openings. Mayor Christiansen asked if Dover is getting any people from out of state moving in? Monica Leblanc states that tons of people from out of state are purchasing and leasing. There is a lot of movement in healthcare divisions example, remote nursing a lot are renting in Dover and down in Lewis to be near the hospitals. People are transferring down to Dover from Walmart and Amazon coming from New York, New Jersey, Pennsylvania. Diane Laird asks, if you do Commercial Real Estate or do people consult about small business relocation? Monica stated we have a lot of construction from the southern region Tennessee, North Carolina, South Carolina, and Florida. Diane Laird responded, if you would like tours of downtown buildings, we would be happy to help particularly service or retailors. Dave Hugg, average price 220-230-dollar range what housing short falls are you seeing? Monica Leblanc, first time home buyers, do not have enough homes under 250 average. Selling homeowner has razor tax. if selling must pay it and when buying have to pay it again. In the county alone average is 252,000 and most new construction is over the price range for first time home buyers. Dave Hugg asks what about older houses 25-50 years old is there any interest? Monica Leblanc, yes, some in old Dover area, down State Street and. Lotus Street. A lot are from out of state and paying cash for these homes. Dave Hugg a lot of investment has been made in Old Dover, New Street, Queen Street, old central part near NCALL, Habitat, Milford Housing and others. Hoping there is a tipping point that as new properties get built those neighborhoods become more and more marketable are you finding that’s the case? Monica, no there is just a stigmatism in that area. Locals shy away from it and maybe some out of state that will come in but not a lot of activity in that area. UPDATE FROM DAVE HUGG THE DIRECTOR OF PLANNING FOR THE CITY OF DOVER There is a lot going on in Dover right now despite pandemic and overwhelming economic conditions. Commercial seems to be doing reasonably well and residential

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 16 is doing better than I expected it to at this point in time. New business investment particularly in manufacturing and health care. The box plant will not be called U.S. Corrugated they will be coming up with a new name. Except for Closure DNREC Sewer Public Notice in about eight or nine days all the permits required to allow them to do work have all been issued and approved. They will be moving dirt soon, they have not settled on the property yet hope to happen this week. Other projects going on, we had a meeting with Kent County Family Court moving forward with land acquisition, property assembly, and early site plan work. Staff met today with Proctor and Gamble for warehouse expansion. I understand that a furniture stores has signed a lease and submitted plans for the old Toys R Us store out on the highway, this has yet to be confirmed. Furniture is an area we are under represented in the retail market. A lot of office activity, State Police Head Quarters is almost to completion out on Bay Road. Post office the steel is up and moving well. Somewhere in the planning and permitting stage is the Delaware Solid Waste Authority office building near Chesapeake. A new office building that has planning and permitting approval at Scarborough Road. Talking with people on a spec office building on Bay Road near American Legion. On Friday last week we had a company in town to do a site visit with Kent Economic Partnership (KEP) and some of us for potential manufacturing site in Kent County very impressed with Garrison Oak. We market as hard as we can as a shovel ready site one of the few in Kent County. Sometimes it is interesting to find out what you don’t know about you know. KEP, Dover, and Smyrna met with a Site Selector about a month or so ago to figure out what they do, how do they look at an area, what do they look for. KEP provided funding and we hired a gentleman who is in the food and beverage site location business. He ran us through a mock exercise pretending he had a large food and beverage manufacturer looking at Central Delaware. This last week we had a lot of assistance from a lot of people. Thank you, Rachel Engle by the way. We put together an RFI response we will know by Thursday what our grade is. Really brought home how sophisticated these site selectors are and what they are looking for. How critical it is for Dover to be on the leading edge to being able to provide information to people making decisions now not in a year, but weeks and months. Otherwise, the Economy of Dover is doing well. Councilman Anderson, Mr. Hugg do you know the unemployment rate is in Dover Metro right now? Dave Hugg, states that the last data he looked at it was in the teens and does not believe that to be accurate right now. ANNOUNCEMENTS Councilman Anderson wants to encourage people to tune in tonight at 6:00 p.m. to the Council Committee of the Whole. Mayor Christiansen states we also have Parks and Recreation workshops that will be available virtually. Diane Laird states if you have any last-minute Christmas shopping to do please do it downtown, they would appreciate your business. NEXT MEETING DATE January 12, 2021

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 17 ADJOURNMENT Mayor Robin R. Christiansen called for a motion to adjourn. Councilman Anderson moved for adjournment, seconded by Diane Laird, unanimously carried Meeting adjourned 4:38 p.m. By consent agenda, Mr. Neil moved for acceptance of the Economic Development Committee Report, seconded by Mr. Sudler and carried by a unanimous roll call vote. SPECIAL COUNCIL COMMITTEE OF THE WHOLE/SAFETY ADVISORY AND TRANSPORTATION COMMITTEE REPORT - FEBRUARY 8, 2021 A Special Safety Advisory and Transportation Committee Meeting was held by video conference on February 8, 2021 at 6:45 p.m., with Chairman Taylor presiding. Members of Council present via video or telephone were Mr. Anderson, Mr. Sudler, Mr. Neil, Mr. Slavin, Mr. Rocha, Mr. Lindell and Council President Hare. Mayor Christiansen was also present. Mr. Wagner and Mr. Shelton (Safety Advisory and Transportation) were absent. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Rocha and unanimously carried. COVID-19 Vaccine Information (Informational Item) Mr. Taylor introduced Dr. Richard Pescatore, Chief Physician of the Delaware Department of Health and Social Services (DHSS), Division of Public Health (DPH). Dr. Pescatore noted that Lieutenant Governor Bethany Hall-Long and Ms. Lisa Henry, Chief of Community Health Services of DHSS, DPH, were also present via video or telephone. Dr. Pescatore stated that they know with the COVID-19 vaccine, while it was developed quickly and safely harnessing technology that has been in development for the past 10 years, ever since the first SARS-1 epidemic. It utilizes a number of proprietary and cutting edge technologies that allow them to bring this safe and efficacious vaccine to the public. He advised that he would also speak about the rollout of the vaccine in Delaware and how much they were striving to ensure that the vaccine finds its ways into the arms of as many Delawareans as possible, while doing so quickly but safely, and doing so in a way that is representative of the racial and ethnic makeup of the state. Responding to Mr. Taylor’s questions regarding the COVID-19 Vaccine, Dr. Pescatore provided the following information: • A simple way to explain the vaccine is to think of it as a picture. One of the ways in society people prepare for encountering really anything is with a picture, so that when people see that thing in real life, people know how to

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 18 identify it and make moves on it. That is all a vaccine is, a carbon copy, a picture of what the disease or the virus that causes COVID-19 is. • This vaccine was developed quite quickly, using a new technology that has been in development over the past decade. That technology uses greasy soap bubbles or lipid nanoparticles, which the very basis of the vaccine is made up of. The manufacturers of the vaccine looked for the genomic sequence of the vaccine in messenger RNA (mRNA), genetic material that makes up part of the virus. Manufacturers inserted that mRNA inside of those soap bubbles, so that the body could manufacture pictures of the Coronavirus, so that should someone be exposed to it in real life, their body knows how to combat the Coronavirus and keep them safe at all times. • About 25%, nearly a quarter of people who get these vaccines, will experience side effects. Most often that is pain or tenderness at the injection site, just like any other vaccine that they have received in their life. The other adverse reactions that have been reported include tenderness and swelling of lymph nodes in the area or underneath the armpit, some redness in the area or general side effects, including fatigue, headache, achy muscles and joints, chills, nausea, and vomiting and fever. • The side effects have been described whether someone uses the Moderna vaccine or the Pfizer-BioNTech vaccine, and are universal across both of these different vaccine candidates. Developing the side effects has no import as to the strength or difference in the immune response that one may receive and none of the side effects have been reported as debilitating or lasting more than a day or two. • This type of vaccine is a mRNA vaccine and is one that does not insert the Coronavirus into the body in any way, shape or form. Many people are familiar with the flu vaccine which in some years and in some manifestations is a live virus or killed or attenuated virus vaccine. Now, that is not what this vaccine is. This is simply a vehicle that has been created by the manufacturers of the vaccine and that vehicle is a cell made out of fat particles and that fat particle has mRNA or genetic material that has been implanted into it and that genetic material tells ourselves to look for something called the spike protein, a sort of signature of the Coronavirus that the body can recognize as an invader and something that it can attack. • Regarding efficacy, two studies when they report about 94% to 95% efficacy is for the development of COVID-19 of any severity, a cough, shortness of breath, a fever of any way, shape or form. They can redefine that efficacy endpoint and ask what is the most important to me, is it the development of any Coronavirus whatsoever, or is it the development of severe or debilitating Coronavirus. Both vaccines demonstrated 100% efficacy in preventing hospitalization or death and when they look at every vaccine that has yet been

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 19 developed, the Pfizer vaccine, the Moderna vaccine, and early data on the Johnson & Johnson vaccine, which they believe may be approved in the coming weeks, all three of those vaccines have demonstrated 100% efficacy in preventing against hospitalization or death. Responding to Mr. Neil, Dr. Pescatore stated that information regarding both the Pfizer and the Moderna vaccines, data and results of all of their trials have been published in the New England Journal of Medicine, and those trials have been poured over by scholars all over the country. The data has been extrapolated into the lay press and discussed in the community, but the hard data, the official results of the trials are available on the New England Journal of Medicine website, free of charge to all who care to look at. Ms. Henry noted that they have taken what Dr. Pescatore has said and synthesized from the scientific studies and put it into Frequently Asked Questions (FAQs) and fact sheets that can be distributed to the public. Mr. Sudler asked on a scale of one to ten how identical is the DNA to the point where the body would recognize that similarity and activate the defense mechanism. Responding, Dr. Pescatore stated that the vaccine carries RNA (ribonucleic acid) which is different than what the body holds in cells which is DNA (deoxyribonucleic acid). Dr. Pescatore stated that the RNA in the vaccine is immediately taken by the body’s ribosomes and produces proteins that resemble proteins that are on the face of the Coronavirus. He noted that when it comes to that, it is a 10 out of 10 that the body is able to recognize that Coronavirus protein through the mRNA that is in the vaccine. Dr. Pescatore advised that RNA, in no way, shape or form, interacts with the body's own DNA, and in no way, shape or form can it alter the body's own genetic code. RNA is inherently extremely unstable and as soon as it is injected into the body the ribosomes begin to produce that Coronavirus spike protein, that mRNA degrades and disappears, and in no way enters the nuclei or the nucleus of the cell. Responding to Mr. Sudler, Ms. Henry stated she would send the link to the fact sheets previously mentioned after the meeting. Responding to Mr. Anderson’s questions, Dr. Pescatore provided the following information: • For the Pfizer shot, the second shot is due 21 days after administration, and for the Moderna shot, the second shot is due 28 days after administration. In the past few weeks, they have received notice from the Center of Disease Control and Prevention (CDC) that the second shot can be delayed up to six weeks following the first, that is 42 days. • Second shots can be obtained from a number of locations and pharmacies across the state, including Walgreens, Rite Aid, and CVS, even if someone did not get their first shot at that location.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 20 • DPH is working every day to increase access points for second shots, and promises that they are committed to ensuring that all individuals receive their second shot within that 42-day timeframe. • Looking at side effects and adverse reactions to the vaccine, there are a number of ways in which that is monitored, actively, through a system called the Vaccine Adverse Events Reporting System (VAERS), and passively through a system called V-safe that is administered from the CDC. • At this time, with millions of doses of vaccine that have been administered, there have been deaths that have been reported into the VAERS system, but as of yet, none of those deaths have been causally linked to receiving the vaccine. In some instances, it is a cause of death that is clearly not linked to the vaccine, so as yet, no deaths have been reported and verified as caused by the vaccine. • Regarding anaphylaxis, severe allergic reaction, the rate is about five to six cases per one to two million administrations of the vaccine. The vaccine, which to date demonstrates profound efficacy, 100% ability to prevent death and hospitalization and so far, no severe adverse events related to the administration of the vaccine, so as to include death or severe or permanent disability. • Regarding why children do not need to receive the vaccine, the vaccines have only yet been studied in the adult population for the Pfizer vaccine, individuals 16 years of age and above, and for the Moderna vaccine, individuals 18 years of age and above. Both companies have begun to test the vaccine in pediatric populations, years of age 12 and above. • Another reason why they have a little bit more comfort when it comes to the pediatric population is if they thought of a child's immune system like a bazooka, whereas an adult's immune system is like a sniper rifle. For a child, everything is an invader and everything that comes into their body, it fires a bazooka at and that is why kids get fevers all the time, because their immune systems fire bazookas at everything that comes near them, whether it be a severe illness or whether it be a common cold. Whereas by the time they are adults, their immune systems have matured quite a bit and they are sniper rifles. They know how to recognize certain diseases because they have either been vaccinated against them or been previously exposed to them and it fires a shot right at that disease, which is why a fever is a little rarer in adults than it is children, so children are protected. • They know that children develop neutralizing antibody responses that are far greater than adults. They know that they have rates of severe illness and hospitalization which are far less than adults and while they will continue to

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 21 study the vaccine in children as yet, children cannot and should not receive the COVID vaccine. Responding to Mr. Anderson regarding access, Ms. Henry stated they have been working with community-based organizations and partners throughout the state to bring vaccination to the local level and working with partners who know the community who can help register people and educate people who are hesitant to get the vaccine. Ms. Henry advised that some of the larger events that they have had throughout the state early on did not really get to address equitable distribution access to a computer. There were a lot of challenges and barriers for that so they are really committed to being in the community and working with community partners that includes connecting partners with healthcare facilities, such as hospitals, in Kent County with Bayhealth, along with the federally qualified health centers and other independent providers, including the Division of Public Health to ensure that the vaccine is getting everywhere and to everyone who needs it. She noted that right now, they were working in the age group of 65 plus. Responding to Mr. Taylor, Dr. Pescatore stated that patients with auto-immune disease and underlying comorbidities were included in both the Moderna and the Pfizer trials and no signal of a decreased antibody response was seen in any of those populations. He noted that the current data they have would suggest that all individuals have a similar response to the COVID vaccine, whether they are immunized or not. The only current exclusion would be receipt of a previous vaccine within the previous 14 days. Responding to Ms. Caldwell, Dr. Pescatore stated that the vaccine is recommended as a two-shot interval, when someone receives just one shot, it would be anticipated that they would have a diminished response to the vaccine. He noted that for the Pfizer vaccine it is estimated that the efficacy would be somewhere around 52% as compared to 95% if they were to complete the two dose interval and for the Moderna vaccine, the efficacy would be somewhere around 80% as compared to 95%. Responding to Ms. Caldwell regarding seasonality to the COVID shot like the flu vaccine, Dr. Pescatore stated that they simply do not know. He noted that they do not have enough data and they have not been doing this long enough to know if there is going to be a seasonality to the Coronavirus, like there is to the flu in the setting of their current vaccine efforts. Dr. Pescatore stated that there are a lot of people who are optimistic that this will be a one-time administration of the vaccine and booster shots may not be needed, but as yet, they do not have the data to make a definitive statement on that. Responding to Mr. Taylor, Dr. Pescatore stated that the Johnson & Johnson vaccine, which has submitted data to the U.S. Food and Drug Administration (FDA) for consideration of emergency use authorization, just like the Pfizer and Moderna vaccines. He noted that it is a single dose of vaccine which they hope gains approval in the coming weeks. It is anticipated to undergo review by the FDA in the next 12

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 22 or 13 days and anticipated that it will receive emergency use authorization shortly thereafter. Ms. Henry stated they are currently in Phase 1B with a focus on those that are 65 years and older. She advised that they started with Phase 1A, which were frontline healthcare workers and first responders and are transitioning into a Phase 1B of 65 years and older while they still vaccinate people who are in Phase 1. They have not started on the second half of Phase 1B, which are essential workers in other businesses and after Phase 1B, they would transition into Phase 1C. Ms. Henry advised that there is not a specific date where that happens, a lot of what they do for vaccination is driven by the supply of the vaccine, so the more vaccine they were to receive in the state helps them get through those phases quicker. Responding to Mr. Taylor, Ms. Henry stated currently, in Phase 1B with 65 years and older, they have approximately 180,000 people in the state who are over the age of 65 and currently they get somewhere between 15 and 20,000 doses of vaccination a week in the state. She noted that she did not know that she could speak to how that correlates with the executive order that just reopened some businesses, but they definitely would appreciate more vaccines coming into the state from the federal government. Lt. Governor Hall-Long stated that she understood there were a lot of questions and hopefully there would be another opportunity for herself or others to come back. She invited the Committee members and the community to participate in ongoing calls they have been having with faith leaders, Latino leaders, and Black leaders in the community. Lt. Governor Hall-Long stated that vaccinations are the most important, but in the meantime, until they have persons vaccinated, it is going to be so important that they do the masking and those behaviors. She noted that the vaccine is not a treatment, it is a preventative measure and they need to get to herd immunity. Lt. Governor Hall-Long thanked Committee members for having these sessions and for getting the messages, fact sheets, and materials to residents explaining it is safe and is not a vaccine that has COVID in it. She advised that there is a lot of misunderstanding and some think because there is a spike protein, there is somebody monitoring them, or it is going to affect their health, or their fertility. Lt. Governor Hall-Long stated that they understood why there is a concern, but there are choices, and soon they will have the single shot. Dr. Pescatore stated that there is nothing more important than communication when it comes to public health. He encouraged everyone to get the vaccine when it becomes available to them and if they had any questions or concerns he was more than happy to be a resource. Mr. Taylor thanked Ms. Henry because of what she is doing in the African-American community is absolutely fantastic. He noted that African-Americans historically have been very skeptical when it comes to vaccinations and unknown medical procedures

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 23 of any kind. He stated that Ms. Henry was assisting in alleviating those fears and that they were grateful. Mr. Sudler moved for adjournment of the Special Safety Advisory and Transportation Committee meeting. The motion was seconded by Mr. Anderson and unanimously carried. Meeting adjourned at 6:54 p.m. By consent agenda, Mr. Neil moved for acceptance of the Special Council Committee of the Whole/Safety Advisory and Transportation Committee Report, seconded by Mr. Sudler and carried by a unanimous roll call vote. COUNCIL COMMITTEE OF THE WHOLE REPORT - FEBRUARY 9, 2021 The Council Committee of the Whole Meeting was held by video conference on February 9, 2021 at 6:01 p.m., with Council President Hare presiding. Members of Council present via video or telephone were Mr. Anderson (arrived at 6:02 p.m.), Mr. Sudler (arrived at 6:01 p.m.), Mr. Neil, Mr. Slavin, Mr. Rocha, Mr. Taylor, and Mr. Lindell. Mayor Christiansen was also present. Civilian members present for their Committee meetings were Mr. Caldwell (arrived at 6:32 p.m.) and Col. Dix, Retired, (Parks, Recreation, and Community Enhancement), and Ms. Maucher (Utility). UTILITY COMMITTEE The Utility Committee met with Council President Hare presiding. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Rocha and unanimously carried. Evaluation of Bids - Directional Boring Contract (Actionable Item) Mr. Paul Waddell, Electric Director, reviewed the background and analysis regarding the evaluation of bids for Directional Boring. Staff recommended awarding the #21-0016EL Directional Boring Contract to Joseph R. Smith Inc. for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal. Responding to Ms. Maucher, Mr. Waddell stated that they contacted eight different companies directly for the contract. He noted that they did receive read receipts back and gave the companies all the instructions, but for some reason they did not have a lot of responses. Ms. Maucher stated that she did not know if there was something in the packet, but that there needs to be some guidance for contractors to be able to bid on them.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 24 Responding to Mr. Neil, Mr. Wadell stated that he was not aware of any major shakeups in the industry that would preclude any of the companies from trying to get the City’s business. He noted that the bid documentation was included in the RFP. Mr. Waddell advised that they had three prospective bidders, but when the deadline came they only received one compete package. Mr. Waddell advised that they do not utilize the contracts for Master Electrician and the Underground Linework very often. He noted that they try, as an electric utility, to be self-sufficient and keep the Staff proficient in overhead and underground linework. Mr. Waddell stated that they did utilize overhead contractors in August with Hurricane Isaias to help them with the recovery. Mr. Neil moved to recommend awarding #21-0016EL Directional Boring Contract to Joseph R. Smith Inc. for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal, as recommended by Staff. The motion was seconded by Ms. Maucher and unanimously carried. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Sudler and carried by a unanimous roll call vote. Evaluation of Bids - Master Electrician Contract (Actionable Item) Mr. Paul Waddell, Electric Director, reviewed the background and analysis regarding the evaluation of bids for Master Electrician. Staff recommended awarding the #21-0017EL Master Electrician Contract to All State Electrical Services for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal. Responding to Mr. Neil, Mr. Waddell advised that the information provided by the company did not indicate if they identified as a minority operated company. (City Clerk’s Office Note: Subsequent to the meeting, Mr. Paul Waddell, Electric Director, provided the following information regarding the Master Electrician Contract: There was no data submitted in the bid package to claim they were a minority or woman owned business and I could not find them listed on the State of Delaware's website stating they were either. The bid package was sent to a business with an active OSD number to ensure that the bid process meets the requirements as laid out in the Purchasing Policy, Appendix F.) Mr. Neil moved to recommend awarding the #21-0017EL Master Electrician Contract to All State Electrical Services for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal. The motion was seconded by Ms. Maucher and unanimously carried.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 25 By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Sudler and carried by a unanimous roll call vote. Evaluation of Bids - Underground Linework Contract (Actionable Item) Mr. Paul Waddell, Electric Director, reviewed the background and analysis regarding the evaluation of bids for Underground Linework. Staff recommended awarding the #21-0019EL Underground Linework Contract to Joseph R. Smith Inc. for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal. Responding to Ms. Maucher, Mr. Waddell stated that the grading scale for the contractors was zero to 75. Responding to Mr. Neil, Mr. Waddell stated that they create the contract, but they do not have to pay the contractor unless they use their services. Mr. Neil moved to recommend awarding the #21-0019EL Underground Linework Contract to Joseph R. Smith Inc. for three years with a City option to extend it an additional two years (five years total) as per the pricing included in the bid submittal. The motion was seconded by Ms. Maucher and unanimously carried. By consent agenda, Mr. Neil moved for approval of the Committee’s recommendation, seconded by Mr. Sudler and carried by a unanimous roll call vote. Mr. Neil moved for adjournment of the Utility Committee meeting, seconded by Mr. Rocha and unanimously carried. Meeting adjourned at 6:16 p.m. PARKS, RECREATION, AND COMMUNITY ENHANCEMENT COMMITTEE The Parks, Recreation, and Community Enhancement Committee met with Chairman Anderson presiding. Adoption of Agenda Mr. Neil moved for adoption of the agenda, seconded by Mr. Rocha and unanimously carried. Update on Comprehensive Rezoning 2021 Project (Informational Item) Mrs. Dawn Melson-Williams, Principal Planner, reviewed a presentation titled “Update on Comprehensive Rezoning 2021 Project”.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 26 Responding to Mr. Neil, Mr. David Hugg, Director of Planning and Community Development, and Mrs. Melson-Williams provided the following information: • The plan listed on the City’s website will be interactive and participants will be able to see the map, texts and interact with the department. • There is no cost to a property owner who is going through the rezoning process. There is no application fee or anything of that nature. • A lot of the changes in zoning that they are seeing are minimal or good impact to the property owner and the changes will make the zoning and the land use more cohesive for property owners. It may be easier for property owners to ensure that the right activities are happening on a parcel and that these are ones that they have an opportunity to interact with Staff and have a discussion about what that proposed zoning classification should be. • They hope to make the plan as interactive as they can with the City's website. Currently, the City's parcel and zoning viewer allows that interaction to look at what the zoning of a property is. They hope to work with the GIS Staff in making something similar, either a zoning viewer, or some of the technology used during GIS Day with a hub site that allows for that interaction. • They are reminded that not everyone has a computer, so they are trying to make sure that they still get paper copies to the public, as well as opportunities to view maps in person. Mr. Anderson asked if the property owner had to consent to the rezoning of their property. Responding, Mrs. Melson-William stated that property owners have the opportunity to participate in the process and that they are given notice. She stated that they can certainly provide comments if they disagree with the rezoning and that will be taken into consideration. Mrs. Melson-Williams advised that it is a formal hearing and review process, so it is not dictated until there is action taken to adopt an ordinance to make the change. Responding to Mr. Anderson regarding non-conforming uses, Mrs. Melson-Williams advised that in some cases with non-conforming uses, some of this will actually help with that scenario. She noted that there are some zonings that they are recommending changes for that will help non-conforming issues. Mr. Sudler asked in regard to Institutional and Office Zonings what does the City’s growth look like around downtown Dover and surrounding areas. Responding, Mrs. Melson-Williams stated that she did not want to focus on one specific property because there was currently an application for a Comprehensive Plan Amendment and rezoning being processed. Mr. Hugg advised that they were seeing a renewed interest in some of the older industrial sites in the City. He noted that they have a couple of sites that they have shown to prospects. In some cases, the zoning will be

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 27 looked at to make sure that they are in fact usable and suitable sites for particularly industrial users. Mr. Sudler expressed concern regarding properties that are zoned in ways that are not beneficial to the community or economically prosperous for the City. He asked what the determining factor was for the City to change the IO zoning. Responding, Mr. Hugg noted that one of the steps in that process is to look at what the potential land development designation was and ask if it was the proper designation and if the area was appropriate for that particular land use. He noted that this is a reaffirmation process. Mr. Hugg stated that is something they will look at and if the land development plan map amendment is necessary, that can be done as well. Responding to Mr. Randy Robertson, City Manager, Mrs. Melson-Williams stated that the letters sent to the property owners will be sent using the United States Postal Service. She noted that one of the first steps is a letter of introduction of the Comprehensive Rezoning Project to the property owners whose property has been identified for rezoning. Mrs. Melson-Williams stated they are working to put together a package that explains what she has reviewed during the meeting and the presentation will be posted on the City’s website as an instructional piece. She advised that this is the initial step as part of the requirements for the formal review process. There will be another written notice that must be provided to Planning and to the property owners whose properties are proposed for rezoning. Mr. Robertson expressed his concerns regarding possible blow back from adjoining property owners. He asked if Planning Staff was going to be notifying the peripheral or the adjoining property owners. Responding, Mrs. Melson-Williams stated that the zoning ordinance does not require them to notify the adjacent property owners with this comprehensive rezoning amendment to a zoning map because it is in the specialized process. She advised that the ordinance does increase the number of newspaper notifications and it still retains the requirement that they have to notify the property owner. She noted that the public will have to pay attention to other things that are going on to see what is going on with their neighboring property. Mrs. Melson-Williams advised that it puts a little bit of a burden on Planning Staff to get the word out in various ways and to try to share that information. Responding to Mr. Robertson, Mrs. Melson-Williams stated that they do this update every 10 years. Mr. Sudler concurred with Mr. Robertson. He noted that it was better to be more proactive than reactive and that they can afford to notify the adjacent property owners. He encouraged the Planning Department to consider Mr. Robertson’s idea. Mr. Neil moved for adjournment of the Parks, Recreation, and Community Enhancement Committee meeting. The motion was seconded by Mr. Slavin and unanimously carried.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 28 Meeting adjourned at 6:54 p.m. Mr. Sudler moved for adjournment of the Council Committee of the Whole meeting. The motion was seconded by Mr. Anderson and unanimously carried. Meeting adjourned at 6:54 p.m. By consent agenda, Mr. Neil moved for acceptance of the Council Committee of the Whole Report, seconded by Mr. Sudler and carried by a unanimous roll call vote. QUARTERLY REVIEW OF CAPITAL INVESTMENT PLAN (CIP) (OCTOBER, NOVEMBER, AND DECEMBER) Members were provided the Quarterly Report for the Capital Investment Plan (CIP) as of December 31, 2020. By consent agenda, Mr. Neil moved for acceptance of the Quarterly Report for the Capital Investment Plan (CIP) as of December 31, 2020. The motion was seconded by Mr. Sudler and carried by a unanimous roll call vote. PROPOSED RESOLUTION NO. 2021-02 - TREE CANOPY GRANT Mr. Neil moved to waive the reading of the Resolution, seconded by Mr. Neil and unanimously carried. Mr. Matt Harline, Assistant City Manager, and Mr. Robin Eaton, Parks and Recreation Director, reviewed the background and analysis for Resolution No. 2021-02 and the Tree Canopy Grant. Staff recommended adoption of the Resolution. Responding to Mr. Anderson, Mr. Eaton advised that the trees would be selected from a list of City and State approved trees. By motion of Mr. Neil, seconded by Mr. Rocha, Resolution No 2021-02 was adopted as follows: A RESOLUTION REQUIRED FOR URBAN COMMUNITY TREE GRANT PROGRAM APPLICATION WHEREAS, Trees are vital components of urban environments. In addition to their aesthetic value, trees have significant economic and environmental benefits, including reducing stormwater runoff, energy conservation, improving air quality, and enhancement of community vitality, stability, and property values for residential and business areas; and WHEREAS, Urban Tree Canopies, which consists of the layer of leaves, branches and stems of trees that shade the ground when viewed from above, directly contribute to meeting a city's regulatory clean air requirements, as they produce oxygen, intercept airborne particles, and reduce pollution, enhancing a community's respiratory health. Trees and tree canopies sequester carbon (CO2), reducing the overall concentration of greenhouse gases in the atmosphere; and

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 29 WHEREAS, Title 3, Chapter 10, § 1031 of the Delaware Code authorizes Delaware municipalities to prepare a Comprehensive Urban Forest Resource Plan, for the purpose of caring for and managing their tree resources which could be enhanced through technical and financial assistance from a state urban and community forestry program, that properly planned and implemented, local community forestry programs can provide the necessary basis for local governments to develop local tree care programs and improve quality of life, and both the State and City concur that forests are a necessary and important part of community and urban environments and are critical to the environmental, social and economic welfare of the State; and WHEREAS, The City of Dover has specifically a City Tree Ordinance Code, Article 5, Section 16, that it follows carefully in the obtaining and maintenance of its trees and their canopies. The City of Dover obtained and has kept a Tree City USA designation for 30 years, and is committed to replacing, as needed, and enhancing its tree population for the betterment of the city and residents. The Charter of the City of Dover, Delaware authorizes the Mayor and Council to exercise its power in the interest of good government and the safety, health, public welfare of the Town, its inhabitants and affairs, including but not limited to the power to provide for and preserve the health, peace, safety, cleanliness, ornament, good order and public welfare; and WHEREAS, Delaware's Forest Service Urban Community Forestry Program provides guidelines to municipalities in order to effectuate the goal of having well-drawn and executed Comprehensive Urban Forest Resource Plans for all of Delaware municipalities; and WHEREAS, the Mayor and Council, in consultation with Delaware's Forest Service Urban and Community Forestry Program confirm the City of Dover's existing forest canopy is 25.7 % and desires to grow these resources to 27% in 10 years to further articulate the city's commitment to preserving and enhancing forest resources. NOW, THEREFORE, BE IT RESOLVED in accordance with Title 3, Chapter 3, § 1031 of the Delaware Code and the City of Dover's City Tree Ordinance, Article 5, Section 16, hereby recognizes the following: 1. The City's existing canopy density of 25.7% and commit to growing this resource to 27% over the next 10 years as part of the Town's continued commitment to preserving and enhancing its natural resources. ADOPTED: FEBRUARY 22, 2021 REVIEW OF EXPENDITURES - DOVER POLICE ACADEMY Council President Hare reminded members that this item was tabled during the Council meeting of February 8, 2021 until this meeting, pending further information from the Police Department. As a reminder, he noted that the request was for approval of the Spring Academy expenses. If the State Academy is not viable option for Spring 2021, and to direct the police command staff to prepare a full budget for FY 2021-22 Academy or budget review process with assistance from several departments affected.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 30 Chief Thomas Johnson advised that he had several contacts and meetings with the City Manager's Office and the Controller/Treasurer, Ms. Lori Peddicord. He stated that he believed he answered all of their questions and provided other information. Chief Johnson stated that, previously, the academy overtime had not been identified because of the way it was coded. Once it was identified, he determined that the vast majority of the overtime was COVID-driven and was covered through a state-level grant issuer. Chief Johnson stated that once he was able to illustrate the situation to the Criminal Justice Council, within their guidelines and through the support of their management team, he was able to secure commitments in relation to the overtime that they incurred. Chief Johnson stated that, as things are now, if they stay on trajectory and do not have any appreciable attrition over the course of the next six months, there are no immediate plans to have another Academy session in FY 2022. He advised that if they need to send one or two people to training, options were available at other locations because the hope is that they will emerge from COVID by April or May. Ms. Peddicord stated that she, Chief Johnson, Mr. Matt Harline, Assistant City Manager; and Mr. Randy Robertson, City Manager, met to discuss the Police Department budget and they believe that Chief Johnson is on track to cover the majority of all of the expenses needed for the spring of 2021 session. She noted that they were going to keep an eye on the budget and that she thought the biggest factor might be the salaries. Ms. Peddicord advised that Chief Johnson is taking some preliminary steps to reduce any overtime costs that they might incur and that he is seeking additional funding. Mr. Harline advised that Chief Johnson pursued funding and obtained reimbursement for $30,000 of overtime, which is a huge help. Mr. Sudler asked for clarification on the precautionary measures. Responding, Ms. Peddicord stated that the union contract allows Chief Johnson to have staff re-adjust their schedules to limit the overtime that is incurred. Chief Johnson noted that the challenges they faced in the fall session were almost exclusively driven by COVID, without warning. One of the restrictions under the current collective bargaining unit is adjusting schedules to overtly eliminate overtime after it has been incurred. Chief Johnson advised that he can move and schedule staff with appropriate notice and not violate any of the contract terms. He noted that it would also allow a greater portion of the upcoming instruction to be held during regular business hours. Mr. Lindell asked if they had honed in on what the cost per pupil is and if they had determined if the tuition they are charging accurately reflects that cost per pupil. Mr. Harline stated that he did not think they had honed in to the point where they could determine the cost per student. He noted that one of the problems is extracting the capital, one-time costs, and the ongoing semester by semester costs. Mr. Harline advised that he thought they could justify the spring academy but he would be nervous moving forward without a lot of data and working with the Chief. Chief Johnson advised that the variables being considered in assessing the per student fee will change after COVID when they can expand the instructor pool to include the resources from around the state and the curriculum evolves. He noted that the percentage of Dover candidates per class is another variable.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 31 Responding to Mr. Sudler, Mr. Robertson stated that he thought Chief Johnson did his best to get through the first academy that resulted in the output of students and the participation of other communities. The model that he was using was based on doing an iterative session in April and Mr. Robertson thought the assessments from Ms. Peddicord, the Chief and Mr. Harline were on point. He noted that Chief Johnson confided to him that this is not necessarily the foundation for the future and he has to go back to the drawing board in a much better partnership with the budget side and with his staff. Mr. Robertson noted that this was under the auspices of the coronavirus and that they would be checking the budget every couple of months before the budget cycle. Mr. Neil moved to proceed with the Academy and keep an eye on what the figures are going to be. The motion was seconded by Mr. Anderson. Mr. Lindell clarified that they would be approving the spring session and they would revisit the academy in more definite details for fall and future session, if they were going to continue the program. Chief Johnson stated that he was not seeking approval to conduct any academy training beyond the April session. He noted that there would need to be a complete reevaluation of the value of that, based on what he projects their needs to be. The motion to proceed with the Academy and keep an eye on what the figures are going to be was unanimously carried. SELECTION OF POLLING PLACE - 2021 MUNICIPAL ELECTION Council President Hare advised that because this election is for the At-large position only, staff recommends using the Elks Lodge 1903 at 200 Saulsbury Road as a polling place. Responding to Mr. Neil, Mrs. Traci McDowell, City Clerk, advised that the application for absentee ballots was on the website to download, complete, print, sign, and returned via email, regular mail, or drop off in the City Clerk’s Office. She noted that if they are dropped off in person, the voter could cast their absentee ballot in the office. Mrs. McDowell stated that qualified voters were able to use COVID-19 as a reason for absentee voting for this election. Ms. Janella Tauchus, Assistant City Clerk, provided a walk-through of the website to demonstrate where the election information could be found. Mr. Sudler moved to set the Polling Place for the 2021 Municipal Election as The Elks Lodge #1903 at 200 Saulsbury Road. The motion was seconded by Mr. Neil and unanimously carried. UPDATE ON DIVERSITY AND INCLUSION STUDY IMPLEMENTATION Mrs. Kim Hawkins, Director of Human Resources, reminded members that in January of 2020, the Ivy Planning Group presented their summary from the study that they conducted for the City of Dover in 2019. In June of 2020, she was asked to submit a memo summarizing actions that they had taken; actions they want to take and where to go forward. Mrs. Hawkins noted that the Diversity and Inclusion Study recommendations and finding are on the City's website under the Human Resources section for those who would like to review them.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 32 Mrs. Hawkins stated that although the words diversity and inclusion tend to run together, it is very important to note that diversity and inclusion are two very different topics. Diversity is about getting a diverse workforce and then inclusion is, once you get that diverse workforce, making them feel as though they are included in the entire organization. Mrs. Hawkins advised that one of the key factors that should be taken from the presentation that Ivy did about a year ago was that typically diversity and inclusion seems to be a Human Resources (HR) topic and, although it is typically housed in the HR department, it is an organizational wide project, task, goal for all of them to achieve. It should be a group effort where they all work together to reach the goals of the organization. Mrs. Hawkins noted that City teams had not worked together for approximately six of the last 14 months due to COVID-19. She stated that this has posed some challenges to reaching or implementing some of the goals that they had set out. Mrs. Hawkins noted the following: • She has set six goals for the FY 2022 budget as it relates to HR. • They have prepared an employee survey. It was reviewed by the City Manager before her retirement but has not been distributed. • They have begun pre-boarding employees. • They have enhanced the onboarding of employees. • They are in the final stages of preparing a human capital analytics report that will be cumulative and built upon year after year. • They have begun conducting stay interviews in addition to exit interviews. • Within the year they hope to implement the human resource information system (H-R-I-S) as suggested by Ivy. The system will help with timely recruitings and will allow applicants to apply online in real time for department heads and hiring supervisors to see the applications immediately. • Goals directly driven by the Ivy Study: • Implement a supervisory training program that provides continuous training opportunities for new and seasoned supervisors. Training will be based on the ICMA guideline focused training that supervisors attended in October of 2019. • Increased city-wide employee activities. • Create new employee benefit orientation in an electronic format, possibly through Munis. • Building relationships with the local high schools, colleges, and vo-tech schools. • Exploring a mentorship and job shadowing program with City staff to build from within. • Strengthened cultural awareness and competence through diversity and inclusion, learning opportunities, and collaboration with other departments’ activities. • Forming a partnership with the Library to cultivate cultural diverse. • Participation in training opportunities offered through the employee assistance program to be more engaging, open that line of communication to talk about differences and similarities to advance the organization. • Currently working on continuing to increase diversity in the leadership team.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 33 Mrs. Hawkins noted that the Ivy Study recommended a salary study to see where Dover’s salaries aligned with the market, which was completed and is in discussion. She stated that Ivy also encouraged them to create a performance evaluation category for department heads and supervisors as it relates to diversity and inclusion. Mrs. Hawkins reminded members that a pay for performance system had been created and presented. She noted that it was tabled until Mr. Robertson could come on board and understand what the current dynamics are to see if the pay for performance system will work for the City. Mrs. Hawkins advised that she did an analysis of their recruiting efforts for 2019 versus 2020 and noted the following: • In 2019, recruiting of minorities was about 18% and in 2020 it was about 22% - a 4% increase. • Civilian females recruited represent a one and a half percent increase. • There was 100% improvement in police cadet recruitment. • No female cadets were recruited for the 2020 our cadet program. • Of the police officers that were recruited in 2019, 11% were minority with a small dip in 2020 that dropped down to about 8% - a 3% loss in minorities. • Recruitment of female police officers in 2019 had a 44% rate of recruitment and a recruitment rate of 8% in 2020. • Diversity and inclusion still remains a very active subject and there is always work to be done. • The number of minorities compared to the total workforce saw an increase of about 2%. Mrs. Hawkins noted that the Ivy Report also contained recommendations for the police department. Mrs. Hawkins recommended developing a diversity team and an inclusion team to review the recommendations that were made in the Ivy Study and review the memo she presented in June to see what is feasible and develop a strategic plan. She noted that there is room for improvement. Mr. Neil stated that he had gone through previous reports and the gap between minorities and Caucasians remains virtually the same. He noted that he did not see any type of plan to recruit the best available students coming out of local colleges or high schools. Mr. Neil suggested that there had to be a pool of competent individuals that they can hire. Responding to Mr. Taylor, Mrs. Hawkins stated that the ongoing training program is for the people who are not currently in a management or supervisory role but who are showing promise to be the next leaders. Mr. Taylor asked if Mrs. Hawkins sat down with any minorities and talk to them about how they feel about what is going on currently in the city workforce. Responding, Mrs. Hawkins advised that she had not; however, that was part of the conversation that Ivy had and their summary is in their report findings. Mr. Taylor suggested that would be a good thing in the future if they are searching for equality they have to revolve around equity. He stated that when he communicates with some minorities, he gets

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 34 a different take on things. Mr. Taylor thought it would be very beneficial for Mrs. Hawkins and all department heads to have some serious and tough conversations about perception, because the perception is reality. Mr. Sudler noted that he liked hearing that there was room for improvement. He asked when the Diversity and Inclusion Report submitted to HR. Responding, Mrs. Hawkins stated that she did not have the exact date but she estimated that it was a month before it was presented to City Council. Responding to Mr. Sudler, Mrs. Hawkins advised that some of the recommendations that had been implemented were the salary survey and incorporating Diversity and Inclusion in the pay for performance evaluation. Mr. Sudler asked if Mrs. Hawkins was implementing a survey or a workplace scale, noting that a workplace scale would be more reliable and credible, and what they were measuring. Responding, Mrs. Hawkins asked for clarification of the difference between a survey and a workplace scale. Mr. Sudler advised that a scale has tangible measurements and a questionnaire is just a questionnaire. He noted that a workplace scale would look at the behavior of supervisors and employees to see if it is aligned with the actual culture of the declared work force and work environment they are trying to achieve. Mrs. Hawkins advised that the survey that was created contains approximately 20 questions that asks the employees specific questions about their employment, such as “Does their supervisor listen to them?”; Does their supervisor provide them with the necessary tools they need out in the field?”; “Do they provide them with the necessary training, whether they are in the office or in the field?”; “How would you rate the morale within your department, within the city?” and “What do you think about the City’s policies.” Mrs. Hawkins advised that the survey would be through Survey Monkey and the ratings would be based on a scale from one to five. She noted that there is also a category where the employee can add additional comments if the survey did not touch on an area of interest or concern that the employee had. Mr. Sudler requested Mrs. Hawkins to provide City Council members with the actual scale and who developed the scale, which is very important when it comes to validity, especially in the Workforce. Mr. Sudler urged Mrs. Hawkins to analyze and address the perception that employees are being promoted based on their relationship with the supervisor rather than tenure or actual qualifications to do the job. Mrs. Hawkins offered that when there is an internal candidate that is not successful in their recruitment process for advancement, they create a professional improvement plan, make suggestions to get them ready for the next promotion, and make sure that if they are willing to do it there is funding, time, and resources for them. Mr. Sudler, noting that the City is headed towards the transformational leadership culture and style of governing the workforce, suggested that HR conduct a workshop for senior department heads and City Council members on what that looks like and what that entails. Mr. Anderson asked Mrs. Hawkins for the statistics on promotions.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 35 Mr. Hare asked who sat down with the individual department heads or supervisors to explain the report and how to proceed when it came out. Mrs. Hawkins advised that the final reports were highly publicized to the department heads and the supervisors and staff to join these meetings, to hear about it firsthand when it was presented by Ivy. Following the presentation by Ivy, it was communicated to all department heads and supervisors that it was located on our website. Mrs. Hawkins stated that there was not a specific sit down meeting with department heads and supervisors. Mr. Harline stated that he thought that they all went through the report following one of the department head meetings. He stated that although there was not a concerted effort to individually review it with department heads, it was reviewed and it was made clear by Mrs. Hawkins and Mrs. Mitchell that it was a change in direction. Responding to Mr. Hare, Mrs. Hawkins stated that professional improvement plans are developed by the hiring manager, who has first-hand knowledge of what the candidate needs to have, in conjunction with the HR department so that the employee seeking to be a substation tech in the electric department knows what type of training they need to explore to get a baseline knowledge of the electric industry. They may have an opportunity for job shadowing, so they can actually get into a substation to see what it is, to just ensure that they really are interested. Mr. Randy Robertson, City Manager, stated that changing the culture is the most challenging thing they will do from the top down and Mrs. Hawkins will champion, monitor and administer the program. CITY MANAGER'S ANNOUNCEMENTS Mr. Harline announced that they were still looking at March 8th as the date to start opening offices. The City is now at 57 total number of cases with single digits in January and February after double digit increases in November and December. At the request of Mr. Randy Robertson, City Manager, Mrs. Sharon Duca, Director of Public Works, provided the following update on the snow and ice storm that occurred on Thursday, February 18th: • The storm started out as snow, but turned quickly into slick, freezing, rain and snow, which caused an ice formation of about two inches on many of the roadways. • Pretreatment started on Wednesday, the 17th by adding brine on emergency routes and salt on critical and priority routes. • Response began at 4:00 a.m. on the 18th when the storm started and extended for 36 hours with staff working around the clock. • The focus during the storm was on the emergency and critical routes, which focused quite a bit on areas related to emergency services, the hospital, ambulance services, police and fire, as well as city services to keep utilities and other services going. • After the storm, focus turned to parking areas as well as critical intersections that were reported through the Dover Police Department, as well as the public, for safety concerns. • Public Works utilized nearly 150 tons of salt during the storm, which represents about 38% of what had been uses so far this year. • Over 200 man hours are associated with just the road work alone, not including grounds work that is associated with City properties.

CITY COUNCIL MEETING OF FEBRUARY 22, 2021 PAGE 36 • According to the Dover Police Department, there were nine accidents during the storm, and half of them were on public roadways. • Sanitation services continued during Thursday and Friday during the storm, and they were able to complete the routes on time. • Recycling services were supposed to resume that day to collect Thursday and Friday routes. Members thanked Mrs. Duca and asked that she relay their thanks to her staff. COUNCIL MEMBERS' ANNOUNCEMENTS Mr. Taylor offered his sincere apology to Colonel Zebley and all of the Delaware State Police training personnel for the extremely irresponsible comment he made about the Delaware State Police training in the newspaper. He noted that her staff were just the ultimate professionals in dealing with it and they continue to offer Dover their best. Mr. Anderson announced that the COVID-19 transmission rate has fallen to 4.8%. Mr. Anderson called on the City to help Dover Downs to ensure a safe race, noting its importance for Dover, the economic future, and the morale of people. He also asked for a commitment to ensuring Independence Day on July the 4th happens, noting its importance to the country. Mayor Christiansen announced that the St Patrick's Day Parade was canceled, as well as Dover Days, based on the information they received or did not receive to hold those events. Mr. Neil moved for adjournment, seconded by Mr. Anderson and unanimously carried. Meeting adjourned at 10:33 p.m. TRACI A. McDOWELL CITY CLERK All ordinances, resolutions, motions, and orders adopted by City Council during their Regular Meeting of February 22, 2021 are hereby approved. ROBIN R. CHRISTIANSEN MAYOR /TM S:\AGENDAS-MINUTES-PACKETS-PRESENTATIONS-ATT&EXH\Council-Minutes\2021\02-22-2021 REGULAR - TM.wpd